Confessions of a Pediatric Practice Management Consultant

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 07/16/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. In this episode, we speak to the amazing Dr. Hiral Lavania, who walks us through the preparation and design for her drive up flu clinic (which her small practice used to immunize hundreds of patients!).  Next, Dr. Katrina Skinner knocks our socks off with her talk about leadership in the face of COVID and her new project: Women In Pediatrics! Visit https://www.pediatricsupport.com/covid19 for updates.

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 07/16/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. In this episode, Paul Vanchiere and I do our usual dance reviewing the practice management COVID data, the latest COVID news, and more. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 07/03/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. In this episode, we feature Dr. Robin Warner, Misha Moore, and Amy Stewart, who share insights into how their practices have navigated the COVID challenge. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 06/19/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. In this episode, we feature Drs. Ari Brown and David Hill, who share their secrets, guidance, insight, and support for pediatricians who want to engage the media.  Then, Dr. Suzanne Berman walks us through the first draft of the CARES Act guidance she assembled. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 05/27/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. It's weird, as we should have had these two on the webinar weeks ago, but it hadn't worked out until now.  Tim Rushford (and Heidi Chamberlain) from PedsOne and Susanne Madden from The Verden Group are among the country's leading pediatric practice management specialists.  You have the benefit of hearing from them! Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 05/20/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. This week was special.  We were truly graced with the presence of Mark Del Monte, CEO of the AAP.  We were thrilled to have him walk through all the amazing work that the AAP has done for us lately and were reminded of the strength of the greater pediatric organization. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 05/14/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Another week of amazing guests.  Our focus this week is on post-COVID preparations and we hear from three pediatricians who are working to put together a guide for returning from COVID. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 05/07/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Another week of amazing guests.  We had a broad range of topics - legal issues were addressed by Dr. Jesse Hackell and Jan Blanchard from PCC discussed COVID coding elements.  Dr. Nola Ernest discussed how to "gracefully promote yourself" as a pediatrician. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 04/30/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Another week of amazing guests.  Our focus this week is on patient engagement and how it affects your patients' response to COVID.  3 practices, 3 very different styles and levels of investment.  Dr. Michael Chamberlin from Mt. Carmel Pediatrics, Dr. Sogol Pahlavan from ABC Pediatric Clinic, and Dr. Todd Wolynn from all over (I just picked this link). Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 04/23/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Our three amazing guest speakers this week begin with Dr. Colleen Kraft.  As the past-president of the AAP, we asked her to introduce the two AAP presidential candidates, Drs. Mobeen Rathore and Moira Szilgayi, both of whom spoke about the AAP's role in the face of the COVID challenge.   Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 04/16/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Our two guest speakers, Dr. Una and Dr. Fernando Ysern do an amazing job providing a unique and powerful perspectives on operating in a crisis. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 04/07/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Our guest this round is the famously wise Dr. Christoph Diasio, and we discuss telemedicine, state policies, and a lot more. Visit https://www.pediatricsupport.com/covid19 for updates!

Please JOIN thousands of your pediatric peers on THE PEDIATRIC COVID FORUM - it's free and easy. Audio extract from the webinar hosted on 04/02/20 where attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices. Our two guest speakers, Dr. Suzanne Berman and Kerin Stackpole, Esq., answer a LOT of questions related to H/R and the SBA loans.  We actually gathered nearly 100 H/R questions that were later answered by Kerin and 100 SBA/PPP questions that were answered by the Avizo Group and we posted them on the COVID forum. You can find the H/R questions answered here (sponsored by PracticeWell). You can find the SBA/PPP questions answered here (sponsored by Main Street Vaccines). Visit https://www.pediatricsupport.com/covid19 for updates!

Audio extract from the webinar hosted on 03/27/20 where over 1200 attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices.   We discuss telemedicine and coding, firing staff and moving offices, and how to survive what looks like the biggest challenge pediatricians have faced in decades. Visit https://www.pediatricsupport.com/covid19 for updates!

Audio extract from the webinar hosted on 03/19/20 where over 950 attendees from around the country gathered to discuss the impact of COVID-19 on independent pediatric practices.   We discuss telemedicine and coding, firing staff and moving offices, and how to survive what looks like the biggest challenge pediatricians have faced in decades. Visit https://www.pediatricsupport.com/covid19 for updates!

A few weeks ago, I spoke with Dr. Una from EntreMD.com and she has let me share our discussion here.  I am a huge fan of her work and encourage everyone to visit her site and sign up to her podcast. Click here to subscribe in iTunes!  https://podcasts.apple.com/us/podcast... Also, I would really love it if you left me a review over on iTunes, too. Your glowing reviews help other people find my podcast and I love reading them. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. Thank you! Links mentioned in this episode: PPC https://www.pcc.com/ Chip's Blog https://chipsblog.pcc.com/ Smart practice webinars https://www.pcc.com/smart-pediatrics-resources/#webinars Join the EntreMD Private Facebook group here. https://www.facebook.com/groups/entremd/ Ready to start your business education? Sign up for the Freedom Formula Masterclass https://entremd.com/freedom

Hey, podcast fans!  PCC's in-house Certified Pediatrics Coder and pediatric services consultant, Jan Blanchard, gave a great webinar last week and I thought I'd share it here.  There's a PDF presentation attached to the episode you'll want to grab, too.   The topic?  Seven pediatric services our clients have proven to annually generate $55,000+ per practitioner.  For real!

In this episode, I spend time basking in the sun of Dr. Todd Wolynn, pediatrician and CEO at Kids Plus Pediatrics in Pittsburgh, PA.   I can talk to Dr. Wolynn for hours, but we tried hard to focus - and largely succeeded - on how to even get started on the idea of making significant change in your practice.  KPP, you see, is arguably the most progressive, evolutionary, and with-it pediatric practice in the country.  You can see the details below.  But when I talk to or about Dr. Wolynn, I see some people tune it out because they think, "I can never do that!"  Dr. Wolynn will explain that you HAVE to do whatever "that" is - and the sooner, the better. Some background about KPP and Dr. Wolynn: Kids Plus Pediatrics is a fiercely independent, nationally-renowned pediatric practice.  They are advocates, educators, supporters and entertainers of kids and their families in the region. They won the Ernst & Young Entrepreneur of the Year Award in 2016 for the W.PA/WV region. Kids Plus is proud to have earned the Pittsburgh Post Gazette Top Workplace Award six of the past seven years -based on anonymous employee voting. They’ve presented at the CDC, at the American Cancer Society Headquarters, and at International Vaccine Confidence Conferences in Austria and France - all within 2018. They are collaborating with: BioPharma, the Child Television Production Industry, Social Media researchers, and with academic programs like Carnegie Mellon University (CMU) and the University of Pittsburgh to share our expertise in health communication, social media, Early Childhood Care and Learning, and more. Dr. Wolynn Bio: Dr. Todd Wolynn is President, CEO, and co-owner of Kids Plus Pediatrics — a cutting edge, independent practice in Pittsburgh, Pennsylvania. He also serves as Chief Executive Director of the nationally renowned Breastfeeding Center of Pittsburgh, and as CEO of the National Breastfeeding Center. An active member and fellow of the American Academy of Pediatrics, Dr. Wolynn is a nationally recognized expert on pediatric sleep, breastfeeding, immunization, practice management, and the use of social media in pediatrics.

Many of you have heard me give the "Patient Recall Strategies" talk.  It may be my most popular and effective presentation.  I even identified the lack of preventive care focus as the #1 Business Mistake That Pediatricians Make.  But there is still more to say about this subject.  I realized that both "halves" of this talk - the WHY and the HOW - needed updating and additional content, so I split them up.  Here is the first half to help remind pediatricians WHY preventive care is so important.  I've got new data, new angles, new jokes.  If youv'e heard me give the "patient recall" course before, this is just the first half, on steroids.  Unless you're already a champion - there are a few of you, though not many - tune in.   I'll be back in November with the second half of the story and a big update to the secrets of a good patient recall program.  Nestled in between these episodes will be an awesome interview with Dr. Todd Wolynn!

The final episide in our drill down into the biggest mistakes that pediatricians make, we're going to discuss: improve poor hiring practices resolve strained practice-partner relationships address productivity and job satisfaction manage lack of employee loyalty