Healthcare Interior Design 2.0

“As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can benefit greatly from hospitality in new and unique ways. Learn about the authors’ PAEER model detailed in their book, and how it can transform healthcare, in ways that may surprise you. Enjoy the episode! Learn more about Stowe Shoemaker and Peter C. Yesawichs’ book Hospitable Healthcare™Just What the Patient Ordered!, here: https://hospitablehealthcare.com/. In Cheryl’s conversation with Peter and Stowe, they discuss: What are hospitals doing right these days? What needs to change and why? Examples of empathetic and compassionate patient care in history Peter and Stowe unpack their new book - "Hospitable Healthcare™Just What the Patient Ordered!" What was the inspiration behind the book and who is the book for? How does the book benefit healthcare designers, planners, and architects? Peter shares influential stories and real life experiences that inspired "Hospitable Healthcare™Just What the Patient Ordered!" What is the PAEER model detailed in their book, and how can it transform healthcare? Learn the key hospitality principles for enhancing healthcare experience and the “servicescape” concept What does rewarding patient loyalty in healthcare look like? Peter and Stowe share stories and examples. What are some effective ways to encourage and manage patient feedback and reviews? Peter and Stowe’s advice for healthcare leaders adopting the PAEER model What is the alignment of the book’s PAEER model with value-based care? Exciting technologies for improving care experience How can healthcare balance technology and personal touch What are some of the challenges with using hospitality principles for pricing transparency in healthcare? If you've been following our recent book giveaway of Hospitable Healthcare™Just What the Patient Ordered across social media platforms like Instagram and LinkedIn, the answer to the question "What are the five words that make up the PAEER model?" is: Prepare, Anticipate, Engage, Evaluate, Reward. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/. FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode!  Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: stetens@baskervill.com Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email: florida@womeninhealthcare.org Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 1 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah shares what have been the most significant changes that COVID has brought to the field of healthcare design and specifically her work at Baskervill. Sarah shares the positive changes COVID has brought about in the consideration of the design of the built environment in healthcare that affect patients, their families, staff and caretakers in a new way. Learn how touchpoints have been eliminated without negatively impacting the operations of hospital staff. What became more challenging in design post COVID? Why is mental health important to Sarah and how does it play a role in her projects? How can healthcare design support how people feel when they walk into a healthcare facility, how staff feel at work all day and how guests feel when they’re anxiously waiting for a loved one to go through a procedure? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show! Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: stetens@baskervill.com Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email : florida@womeninhealthcare.org Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 2 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah generously shares that her work in healthcare is purposeful, and the idea that everyone in healthcare – from nurse to technician to designer – is passionate about “doing good” is perhaps her favorite aspect of the work.  How do empathy and compassion play a role in Sarah’s work and when are setting boundaries important? Who is Baskervill and what is its focus? What has Sarah’s journey been like and how did she find healthcare design? What did Sarah learn from her experience in retail that has informed her work in healthcare? Learn more about the AAHID (The American Academy of Healthcare Interior Designers) and Sarah’s role on the Board of Directors What is it like for Sarah to sit on the Board of Directors, Women in Healthcare’s Florida Chapter? Listen to Sarah share her experience as a mentor to SeminalState ID kids, and why this work is so important Shout-Outs 12:13: Ana Pinto Alexander, Executive VP at HKS Architects 17:22  The American Academy of Healthcare Interior Designers (AAHID) 23:03 Women in Healthcare 28:55 Seminole State ID Students The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ Shout-Outs   FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well, let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. Cheryl says, “The most fascinating piece of part 1 in today’s interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different objectives and goals within a complex healthcare project, work together to ensure the project is smooth and inclusive of everyone’s perspective?” This and so much more about today’s world of healthcare design from these two brilliant women on part 1 of today’s episode! Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/. Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare here: https://mcmillanpazdansmith.com/podcasts/healthcare/. In Part 1 of Cheryl’s conversation with Minta and Erika, they discuss: Who are Erika Hill and Minta Ferguson and how does their specialized work within McMillan Pazdan Smith Architecture intersect on projects? How does the concept of collaboration play a vital role within Minta and Erika’s projects and what does a collaborative moment look like for these two? Why is it important for Minta and Erika to understand that everyone on a project consumes knowledge differently? Are meetings an organic process for Minta and Erika or are they set in how they flow and function? When is it important to ‘push the envelope’ on a project? How do Minta and Erika resolve ‘healthy conflicts’ on a project? What does it mean to build trust in relationships in Minta and Erika’s work? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.   Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 2 of today’s episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what’s happening in healthcare design today on part 2 of today’s episode of the Healthcare Interior Design 2.0 podcast! Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/.  Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare, here: https://mcmillanpazdansmith.com/podcasts/healthcare/. In Part 2 of Cheryl’s conversation with Erika Hill and Minta Ferguson they discuss: What are Erika and Minta’s current favorite projects and why? Learn about the technical aspects of some of the design on their projects and how detail oriented healthcare design and planning really is. How did McMillan Pazdan Smith Architecture win their Teen Cancer America project? Hear all the details about TCA and the project itself and another related project What is different about designing a cancer unit for teens? How Minta and Erika know when a project is successful from what the end users have to say about it. What does a holistic design process look like to Erika? What does the future of healthcare design and planning look like to these two? Learn about McMillan Pazdan Smith Architecture’s podcast, Idea Exchange, Ideas Shaping Healthcare, where Minta is the host. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well, let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this...When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

“We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size.” –Cam Twohey on The Healthcare Interior Design 2.0 podcast Cheryl’s guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today’s episode, Cam shares the number one significant change that COVID created in healthcare design in her work including the end of waiting rooms, her favorite current projects at Kahler Slater, her volunteer work at The American Institute of Architects and so much more! Sit back, relax and enjoy Cheryl’s conversation with Cam Twohey on today’s episode of Healthcare Interior Design 2.0! Learn more about Cam Twohey, AIA, WELL AP, NCARB, Associate Principal, Senior Project Architect, Kahler Slater by visiting: https://www.kahlerslater.com/ In Cheryl’s conversation with Cam Twohey, they discuss: What has changed most significantly in the last two years since COVID in healthcare that is affecting Cam’s work Why are waiting rooms a thing of the past and what has replaced them? Cam’s favorite current project and why What’s it like when Cam works with many others on a project? How is Cam’s role different at Kahler Slater then it was at her former employment as Senior Project Architect at HOK? Did healthcare find Cam or did Cam find healthcare? Learn about her path to healthcare. What’s it like for Cam to volunteer at The American Institute of Architects and how can you get involved? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

Cheryl’s guests today on the podcast are two very special souls; Bryan Langlands, FAIA, FACHA, EDAC, LEED GA Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. In part 1 of today’s episode, Bryan shares the concept of “Moments of Generosity in Planning” and how, without comprising the budget, this method of planning, deeply improves the experience of patients and caregivers alike in ways you might not think of. Edwin shares the design concept he practices called Essentialism and how it plays a role in a value driven design. This and so much more about what’s happening now in healthcare design, planning and architecture on part 1 of today’s episode. Learn more about Bryan Langlands, Edwin Beltran and NBBJ  by visiting: http://www.nbbj.com/. In Part 1 of Cheryl’s conversation with Bryan and Edwin, they discuss: What happened during COVID and more specifically, what NBBJ projects failed? With COVID, design budgets were slashed in healthcare projects. Learn how Bryan responded by creating what he calls, “Moments of Generosity in Planning.” Listen to Bryan share examples of “Moments of Generosity” including what the benefits are of bringing light (from strategically placed windows) into the nursing station and caregivers areas of a hospital? What are the financial benefits of using “Moments of Generosity in Planning?” What does Edwin mean when he says, “Economy is extremely important today without compromising a value driven design or decreasing the budget?” Edwin has referred to the word “Essentialism” to describe his approach to design with current projects. What is Essentialism and how does it play a role in a value driven design? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On Part 2 of today’s episode, Cheryl continues her rich and deep conversation with Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. Edwin shares the deeper meaning of Essentialism in Design and what it means to humanity. Bryan shares how he led the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. Part 2 of today’s conversation will continue to inspire and warm your heart. Learn more about Bryan Langlands, Edwin Beltran and NBBJ by visiting: http://www.nbbj.com/. In Part 2 of Cheryl’s conversation with Bryan Langlands and Edwin Beltran they discuss: Edwin dives deeper into the concept of Essentialism in Design and gives specific examples of how this approach creates the sense of belonging and connection. How does color and texture achieve the sense of warmth and belonging? Essentialism is a branch of minimalism, but how is Essentialism different from minimalism? Bryan is a prolific and generous influencer of healthcare in many ways. What does he mean when he says, “What I find interesting is that we can effect change and regulation.” Brian shares more about what he has learned from sitting on a Guideline Committee that sets guidelines every 4 years in healthcare. Bryan leads the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. His push for delivering “the right care at the right time in the right place” is resulting in the first major change to emergency department allowable requirements via the Facility Guidelines Institute (FGI) regulatory guidelines, which set the minimum requirements enforced in 44 states and federal agencies. What is Edwin seeing regarding FGI Regulatory Guidelines? How did Edwin and Bryan arrive at their careers in healthcare? Learn about their origin stories. What does the future of healthcare and architecture design hold from Edwin and Bryan’s perspective? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On today’s episode, Cheryl interviews Karen S. Freeman, AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, at HOK–a global design, architecture, engineering and planning firm. Karen is also the incoming President for the national organization, Women In Healthcare - a nonprofit dedicated to promoting the professional development of women in the healthcare industry. There’s a lot to share from Cheryl and Karen’s inspiring conversation including the importance of designing for mental health, and why it matters so much in today’s world. Learn more about Karen S. Freeman and HOK by visiting https://www.hok.com/. Learn more about Women in Healthcare by visiting https://www.womeninhealthcare.org/. In Cheryl’s conversation with Karen S. Freeman, they discuss: The changes that took place in Karen’s world when COVID hit the United States in 2020. Specifically, what changed with Karen’s pediatric and subspecialty projects? What did Karen learn from the pandemic? Karen wrote an article for HOK entitled, “Pediatric Mental Health Crisis Needs Bold Design Strategy” that addressed the needs of children during the pandemic through the design of the built environment. Learn what the article is all about. Has the situation in the mental healthcare space improved now that we are in 2022? What still needs to happen to help kids in the mental health space and what progress has been made. What is Karen’s sweet spot in the work she does at HOK? Karen holds a Six Sigma Lean Black Belt in Healthcare (LBBH) and she is one of fewer than 450 board-certified healthcare architects in the U.S. per the American College of Healthcare Architects (ACHA). How does Karen bring all of this together on her healthcare projects? Listen to Karen talk about her incoming role as the new President of the national organization, Women in Healthcare. What does the organization do and offer? Learn about Karen’s origin story and how she came to specialize in pediatric healthcare and why this theme holds a special place in her heart. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get ill… So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please send reach out to Porcelanosa at info@healthcareidpodcast.com. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

Cheryl’s special guest today on the podcast is Sandy Goodman,IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy shares in detail how the pandemic influenced the way she and her team work with their healthcare clients and partners on projects, and what lessons she has taken away from the experience. Lean in and listen to part 1 of today’s podcast with this Lean Six-Sigma Black Belt, Sandy Goodman, who generously shares what it means to maximize efficiency and eliminate waste in the healthcare environment. Learn more about Sandy Goodman and CRGA Design by visiting https://crgadesign.com/. In Cheryl’s conversation with Sandy Goodman, they discuss: How did CRGA experience COVID in 2020? How has the pandemic influenced the way Sandy and her team work with their healthcare clients and partners on projects? What does Sandy mean when she says that she and her team are “very innovative, pushing the envelope a little bit” on projects? Sandy is a Lean Six-Sigma black belt. What does this mean for Sandy’s projects at CRGA? How does Sandy utilize her unique expertise to maximize efficiency and eliminate waste in the healthcare environment? Sandy has said that she and her team are architects and interior designers working seamlessly together and that all CRGA’s designers are planners. How does this benefit projects? Coming up on part 2 of today’s episode, Cheryl continues her rich conversation with Sandy Goodman. Sandy generously shares what it means to put the patient in the middle, and the importance of the AAHID (The American Academy of Healthcare Interior Designers), what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners. Part 2 of today’s episode is available now. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

On Part 2 of today’s episode, Cheryl continues her fascinating conversation with Sandy Goodman, IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy generously shares what it means to put the patient in the middle, and the importance of the AAHID (The American Academy of Healthcare Interior Designers), what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners. Learn more about Sandy Goodman and CRGA Design by visiting https://crgadesign.com/. In Cheryl’s conversation with Sandy Goodman, they discuss: What Sandy means when she says, “We really focus on putting the patient in the middle.” Sandy shares more about the AAHID, what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners. Sandy’s journey that led to her career in healthcare What inspires Sandy today? What is the future of healthcare and how can interior designers and architects become more prepared? What advice does Sandy have for interior design and architecture students who are considering healthcare as their specialty, and also have some reservations about it? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

On Part 1 of today’s episode, Cheryl interviews Trisha Fong, Assoc. AIA, Senior Associate at e4h, Environments for Health Architecture. Trisha generously shines the spotlight on e4h’s 4wrd; Diversity, Equity, Inclusion initiative. What is 4wrd and why was it created? How can 4wrd help change the healthcare design community and the world for the better? This and so much more on the changing face of healthcare design on part 1 of today’s episode with Trisha Fong. Learn more about Trisha Fong and e4h architecture by visiting https://e4harchitecture.com/ In Cheryl’s conversation with Trisha Fong, they discuss: What is 4wrd, and how did it get started? How can 4wrd help change the healthcare design community and the world for the better? What are the meeting sessions that are offered through the 4wrd initiative and who else can participate in the sessions? Who are the Oneida Nation and how has e4h worked with Oneida to provide better healthcare for their communities? How can other healthcare architects, designers, students, nurses and stakeholders support DEI initiatives within their fields? Coming up on part 2 of today’s episode we look at e4h’s 4wrd initiative in action! Cheryl’s interviews Bill Repichowskyj, Partner at e4h, Environments for Health Architecture. Bill takes us on the journey of e4h’s design project for the Oneida Nation; a federally recognized tribe of Oneida people in the United States. Part 2 is available now. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

On Part 2 of today’s episode, Cheryl interviews Bill Repichowskyj, AIA, Partner e4h, Environments for Health Architecture. Bill gives us a closer look at e4h’s 4wrd initiative in action by generously walking us through the firm's design project for Oneida Nation; two new outpatient clinics in The Dreamcatcher Plaza in Oneida, New York—the Oneida Nation Health Services building and the Bassett Oneida Health Center. How did Bill and his team win the project? What was unique about designing healthcare facilities for the Oneida Nation–a federally recognized tribe of Oneida people in the United States? Learn the answers to these questions and more on the changing face of healthcare design on part 2 of today’s episode with Bill Repichowskyj. Learn more about Bill Repichowskyj and e4h architecture by visiting https://e4harchitecture.com/. In Cheryl’s conversation with Bill Repichowskyj, they discuss: How did e4h win the healthcare projects at The Dreamcatcher Plaza in Oneida, New York; the Oneida Nation Health Services building and the Bassett Oneida Health Center? How was the Oneida Nation Healthcare Services project unique and how does it align with e4h’s 4wrd initiative? How was this project different from others that Bill has worked on at e4h? What was it like working with the Oneida Nation? What did Bill and his team learn from spending time with representatives at Oneida Nation prior to beginning the project? The story of Bill’s journey into healthcare. Bill’s thoughts on the importance of Diversity, Equity and Inclusion in healthcare architecture and design, and where it is headed, moving forward. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/.

What is the “new reality” in healthcare that has arisen due to the pandemic and how has it affected the healthcare design and architecture professions? Cheryl’s special guest on part 1 of today’s episode is Barbara Dellinger, Director of Design and Research at Adventist HealthCare. Barbara sheds light on the complex topic of current furniture and fabric specification around COVID. What is the CFFA 201 Healthcare Testing for Durable Coated Fabrics (DCF) and where does a healthcare designer begin to find best practices and current, reputable information on the subject? Barbara generously answers these questions and so much more on the changing face of healthcare design on today’s episode of the Healthcare Interior Design 2.0 podcast! Learn more about Barbara Dellinger by visiting: https://www.linkedin.com/in/barbara-dellinger-9697b613/ Learn more about Adventist Healthcare by visiting: https://www.adventisthealthcare.com/. Read the presentation from the 2021 HCD (Healthcare Design Conference) - The More You Know: Reduce Failures by Understanding Performance Requirements for Healthcare Durable Coated Fabrics and Surface Materials: https://aahid.org/wp-content/uploads/2021/10/durable-coated-fabrics-ppt-2021-hcd.pdf In Part 1 of Cheryl’s conversation with Barbara Dellinger, they discuss: How has Barbara seen the patient experience change over the years? The importance of evidence-based design (EBD) as seen through the eyes of an interior designer. What makes a healing environment and what are some of Barbara’s favorite healing spaces? What is the “new reality” and how does it relate to furniture and fabric specification around COVID? What is the CFFA 201 healthcare testing for durable coated fabrics (DCF) and what does this mean for healthcare? What is the Durable Coated Fabrics Task Group and what is Barbara’s involvement with this group? Barbara discusses her work with the AAHID or The American Association of Healthcare Interior Designers. What is EDAC and Barbara’s relationship with The Center for Health Design who offer the EDAC Certification? On Part 2 of today’s episode, “What Would Barbara Do?” Lauren Banas, Vice President of Sales and Marketing at Krug, a multi award winning furniture manufacturer of innovative commercial and healthcare solutions, is in the host seat!  Lauren continues Cheryl's conversation with Barbara Dellinger by asking her several specific questions about current furniture and fabric specification requirements. The “What Would Barbara Do” segment of the podcast is a light hearted discussion about a very complex topic. Barbara answers questions that have been on the minds of healthcare design professionals continuously since the pandemic began in the US in 2020. Part 2 of today’s episode “What Would Barbara Do?” is available now. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

On Part 2 of today’s episode, “What Would Barbara Do?” Lauren Banas, Vice President of Sales and Marketing at Krug, a multi award winning furniture manufacturer of innovative commercial and healthcare solutions, is in the host seat!  Lauren continues Cheryl’s conversation with Barbara Dellinger in part 1 of today’s episode by asking her several specific questions about current furniture and fabric specification requirements. “What Would Barbara Do?” is a light hearted discussion about a very complex topic and answers questions that have been on the minds of healthcare design professionals continuously since the pandemic began in the United States in 2020.  Learn more about the Chemical Fabrics and Film Association by visiting:  https://www.chemicalfabricsandfilm.com/. Learn more about Evidence Based Design and The Knowledge Repository by visiting The Center for Health Design at https://www.healthdesign.org/. Read the presentation from the 2021 HCD (Healthcare Design Conference) - The More You Know: Reduce Failures by Understanding Performance Requirements for Healthcare Durable Coated Fabrics and Surface Materials: https://aahid.org/wp-content/uploads/2021/10/durable-coated-fabrics-ppt-2021-hcd.pdf In Part 2 of Lauren’s conversation with Barbara Dellinger, they discuss: Why is Barbara Dellinger Lauren’s favorite “go to person” when faced with a concern about fabrics for healthcare environments? Vinyl in the past has been abandoned by manufacturers. Is it back?  Is durability more important than sustainability? What happens when fabrics puddle and wrinkle? Is there any way for designers to know which fabrics will succeed and which ones will fail? Are woven fabrics ever acceptable? Why is chair construction so important? What are the current trends – solid surface vs. laminate, wood vs. metal? What does Barbara consider to be the minimal rate rating acceptable when specifying lounge seating in healthcare environments? Who are the Chemical Fabrics and Film Association, and why are they such a great resource for designers? Krug Healthcare Solutions is a multi-Nightingale award-winning furniture manufacturer. Krug has been recognized as a leader in the healthcare furnishings marketplace by senior healthcare designers and top healthcare facilities throughout North America. Krug is committed to developing outstanding product solutions that are beautiful, highly functional, sustainable, and deliver outstanding value. Krug takes an evidence-based, person-centered approach to all aspects of product design. Their comprehensive offering includes a variety of options for common areas, patient spaces, and administrative zones. Krug’s environmental commitment is strong. They continuously work to incorporate environmental sustainability in all business practices and manufacturing processes. For more information about Krug Healthcare Solutions, please visit their website at www.krug.ca. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ Thank you for listening to today’s episode of Healthcare Interior Design 2.0. If you enjoyed any part of Cheryl and Lauren’s conversation today with Barbara Dellinger, please help our podcast grow by spreading the good word on social media and with your online community. Stay safe and be well. For the full roster of shows, visit http://healthcareidpodcast.com.

What happened in 1995 when a 30 year old Clinical Oncology Nurse Specialist at the Western General Hospital in Edinburgh, Scotland gave chemotherapy to her breast cancer patient named Maggie Keswick Jencks? How did this immediate friendship lead to 24 Maggie’s centers in NHS hospitals across the UK, and three independently run international centers, 26 years later? On Part 1 of today’s episode, Cheryl interviews Dame Laura Lee, DBE, Chief Executive of Maggie's--Everyone’s Home for Cancer Care. Maggie’s is a special story shared here through Cheryl and Laura’s deeply rich and meaningful conversation. Learn how Laura and Maggie became friends, and prior to Maggie’s passing in 1995, had created architectural plans for the first Maggie’s center in the UK. How did Laura make the transition from Clinical Oncology Nurse Specialist to becoming the first employee of Maggie’s? How did she learn about architecture and design, and how did she attract the attention of famous architects, like Frank Gehry, Norman Foster, Richard Rogers, and Renzo Piano to design Maggie's centers? Sit back, relax and enjoy this deeply nourishing conversation about how two women with a mission to transform cancer care for patients, their families and caregivers attracted the attention of Her Royal Highness The Duchess of Cornwall who, in November 2008, became Maggie’s President.  Learn more about Dame Laura Lee and Maggie’s by visiting: https://www.maggies.org/. Maggie's architectural brief is given to every architect who designs a Maggie's center. Learn more here: https://www.maggies.org/about-us/publications/ In Part 1 of Cheryl’s conversation with Dame Laura Lee, they discuss: What was Laura Lee’s life like prior to meeting Maggie Keswick Jencks, her oncology patient in 1995 who would be the catalyst for Maggie’s? What happened when Laura met Maggie in 1995, when she was thirty years old, and working as a Clinical Oncology Nurse Specialist at the Western General Hospital in Edinburgh, Scotland?  What was it about that connection with Maggie that inspired both Laura and Maggie to take action to create the first Maggie’s? What was Laura’s transition like from being an oncology nurse to learning about architecture and design, and getting architects to help build Maggies? What makes Maggies different from other cancer care facilities in the UK and in the world? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Inspired by the properties of photocatalytic materials, Porcelanosa has evolved their KRION® Solid Surface material called K-LIFE. When K-LIFE comes into contact with light, it will be able to purify the air, expel harmful bacteria, and more. K-LIFE can easily be integrated into many applications – from wall coverings and claddings for ceilings, to custom tables, bars, sinks, shelving units and furniture. The application of K-LIFE in areas with high daily traffic, such as waiting rooms or reception areas, can assure a gradual decontamination of germs and lead to ongoing ecological benefits. Some research performed with KRION® K-LIFE, which has photocatalytic properties, proved that the material can significantly reduce the presence of bacteria. This revolutionary process has led to a patent pending, innovative, and exclusive product that will have a direct effect on our quality of life. Watch the video on KRION Natural Infection Prevention.

On Part 2 of today’s episode with Dame Laura Lee, DBE, Chief Executive of Maggie's –Everyone’s Home for Cancer Care, Laura shares details of the special gardens at Maggie’s, and how thoughtfully they are designed to nourish every visitor, supporting both optimistic and challenging conversations.  Learn more about Maggie’s famous architects, the architect of the first Maggie’s center, and what qualities an architect must have to make her or him a perfect fit to design a Maggie’s. How did Frank Gehry become a Maggie's architect, and how did Her Royal Highness The Duchess of Cornwall become Maggie’s President in 2008? Part 2 continues Cheryl's deep conversation with Dame Laura Lee as they explore the evolution of Maggie’s centers, what has changed because of the pandemic, and what the future of Maggie’s holds. Learn more about Dame Laura Lee and Maggie’s by visiting: https://www.maggies.org/. Read Maggie’s architectural brief; given to every architect who designs a Maggie's center: https://www.maggies.org/about-us/publications/. In Part 2 of Cheryl’s conversation with Dame Laura Lee, they discuss: What do the gardens that play a central role in Maggie’s look like, and how do they provide nourishment to their visitors? How did Maggie’s husband, Charles Jencks get involved with Maggie’s? Who was the architect who built the first Maggie’s? What qualities does an architect have that make him/her a perfect fit to design a Maggie’s? What are some of Maggie's current challenges with the pandemic, and how has  Maggie’s adapted? Listen to Laura tell the story of how In November 2008, HRH (Her Royal Highness) The Duchess of Cornwall became Maggie’s President.  In 2019, Laura was awarded a Damehood for her services to people with cancer. Hear Laura tell the story and explain what exactly a Dame is. Who are some of Maggie’s strategic partners? What advice does Laura have for interior design and architecture students who are considering the field of healthcare, but might be a bit afraid of taking the plunge and specializing in it? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Inspired by the properties of photocatalytic materials, Porcelanosa has evolved their KRION® Solid Surface material called K-LIFE. When K-LIFE comes into contact with light, it will be able to purify the air, expel harmful bacteria, and more. K-LIFE can easily be integrated into many applications – from wall coverings and claddings for ceilings, to custom tables, bars, sinks, shelving units and furniture. The application of K-LIFE in areas with high daily traffic, such as waiting rooms or reception areas, can assure a gradual decontamination of germs and lead to ongoing ecological benefits. Some research performed with KRION® K-LIFE, which has photocatalytic properties, proved that the material can significantly reduce the presence of bacteria. This revolutionary process has led to a patent pending, innovative, and exclusive product that will have a direct effect on our quality of life. Watch the video on KRION Natural Infection Prevention.

In part 1 of today’s episode, Cheryl speaks with Phoebe Stein and David Ashen---Co-founders of the Ageless Living Collaborative --a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living. Phoebe is also the founder of Olive Presents, a public relations firm and David is the President & CEO of Dash Design--an interior design and branding firm. The conversation was kicked off with Cheryl’s question, “What is the Ageless Living Collaborative?”  David shares, “Phoebe got me into senior living and seated an idea of how we could help convey information and help people during COVID and beyond that.” Phoebe continues, “I got very excited because I love doing things in senior living and I was excited about the prospect of helping designers and ultimately helping seniors.” Learn more about the ALC, when it started and how the organization is helping designers and consumers understand more about senior living. This and so much more on part 1 of today’s episode of the podcast with Phoebe Stein and David Ashen! Learn more about the Ageless Living Collaborative by visiting: https://www.agelesslivingcollaborative.org/ Follow the ALC on Social Media: Instagram: @ageless_living_collaborativeLinkedIn: https://www.linkedin.com/showcase/ageless-living-collaborative/ In Part 1 of Cheryl’s conversation with Phoebe Stein and David Ashen they discuss: What is the Ageless Living Collaborative and when was it started? How can the ALC help the senior living design community and the hospitality design community learn more about senior living design? Who are the demographic groups in the ALC’s audience and what demographic surprised the ALC most? What kinds of webinars does the ALC offer? What are small house communities and why are they interesting to seniors? How can the ALC influence curriculum in schools and share interest about senior living design to students? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Inspired by the properties of photocatalytic materials, Porcelanosa has evolved their KRION® Solid Surface material called K-LIFE. When K-LIFE comes into contact with light, it will be able to purify the air, expel harmful bacteria, and more. K-LIFE can easily be integrated into many applications – from wall coverings and claddings for ceilings, to custom tables, bars, sinks, shelving units and furniture. The application of K-LIFE in areas with high daily traffic, such as waiting rooms or reception areas, can assure a gradual decontamination of germs and lead to ongoing ecological benefits. Some research performed with KRION® K-LIFE, which has photocatalytic properties, proved that the material can significantly reduce the presence of bacteria. This revolutionary process has led to a patent pending, innovative, and exclusive product that will have a direct effect on our quality of life. Watch the video on KRION Natural Infection Prevention.  

In part 2 of Cheryl’s interview with  Phoebe Stein and David Ashen; Co-founders of the Ageless Living Collaborative, a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living, Phoebe and David share their origin stories and how their careers have informed their work with the ALC. Phoebe shares, “Coming from agency life, I have a diverse background. I’ve touched technology and automotive and so many different segments. Many of our collaborators at the ALC also have those diverse backgrounds. We can literally call on people for the technology piece. This is something special because it is beyond being a great designer. It is having that other dimension.” This and more about the Ageless Living Collaborative on part 2 of today’s episode with Phoebe Stein and David Ashen. Learn more about the Ageless Living Collaborative by visiting: https://www.agelesslivingcollaborative.org/ Follow the ALC on Social Media: Instagram: @ageless_living_collaborativeLinkedIn: https://www.linkedin.com/showcase/ageless-living-collaborative/ In Part 2 of Cheryl’s conversation with Phoebe Stein, David Ashen they discuss: What are Phoebe and David’s origin stories and how did they inform their work today with the Ageless Living Collaborative? What does Phoebe mean when she says, “Our collaborators are multi-dimensional”? Who and what is nourishing Phoebe and David right now? How does someone know they would benefit from all the ALC has to offer? How is the ALC filling a need in our culture? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Inspired by the properties of photocatalytic materials, Porcelanosa has evolved their KRION® Solid Surface material called K-LIFE. When K-LIFE comes into contact with light, it will be able to purify the air, expel harmful bacteria, and more. K-LIFE can easily be integrated into many applications – from wall coverings and claddings for ceilings, to custom tables, bars, sinks, shelving units and furniture. The application of K-LIFE in areas with high daily traffic, such as waiting rooms or reception areas, can assure a gradual decontamination of germs and lead to ongoing ecological benefits. Some research performed with KRION® K-LIFE, which has photocatalytic properties, proved that the material can significantly reduce the presence of bacteria. This revolutionary process has led to a patent pending, innovative, and exclusive product that will have a direct effect on our quality of life. Watch the video on KRION Natural Infection Prevention.  

On today’s episode, Cheryl interviews Laura Busalacchi, IIDA, NCIDQ, WRID, EDAC, Senior Director of Interior Services at Brookdale Senior Living. Brookdale owns and operates over 700 senior living communities and retirement communities in the United States and their base is in Brentwood, Tennessee. In part 1 of today’s episode, Cheryl asks Laura the question, “What are the challenges with current cleaning and overcleaning protocols in the senior living space, and why is this so important right now?” Laura shares, “One of the challenges is overcleaning. People often think more is better. Here’s an analogy I like to use. Think of upholstery and carpet fabric like a textile; like your clothing. Because at the root, upholstery and carpet are made out of fibers just like your clothing. So when you get a stain on your clothing, you spray it with some sort of cleaner, then you agitate it and rub it in, and then you put it in the washing machine. This process includes a rinse cycle and sometimes people like to do two rinses. Then you move it to the dryer or you let it air dry. It’s the same process for textiles and carpet. The step that is most frequently missed is the rinse. Most of the time, the rinsing to get the residue off is what is missed and when that is missed, it acts as a magnet to dirt and debris and will make your upholstery or flooring dirty faster.” This and so much more on the changing face of senior living design from Laura Busalacchi on part 1 of today’s episode. Learn more about Laura Busalacchi and Brookdale Senior Living by visiting: https://www.brookdale.com/en.html. In part 1 of Cheryl’s conversation with Laura Busalacchi , they discuss: There is a sense in which Senior Living was kind of Ground Zero for COVID. Laura sets the scene for how impactful COVID was in the world of senior living?  Many firms have seen a project volume as a result of COVID. What about Brookdale?  What have Laura and her team at Brookdale done to respond to COVID?  What have been some of the lessons learned here with COVID and Brookdale? Based on what Laura has heard and seen, how prepared is Brookdale for another major viral pandemic in the next ten to 20 years?  Senior Living Foresight has reported that more than half of senior living communities in this country are in immediate and dire financial peril. And yet, most are without any COVID relief funds. The rest have received a tiny amount of what they need. Hear Laura share what is happening within Brookdale and how the company is  beginning to recover from this?  What are the challenges with current cleaning and overcleaning protocols in the senior living space, and why is this so important right now? Laura has said, “There is an automatic application to disinfecting and cleaning, the old way and not in the new way.” What is the new way of cleaning?  Who is educating those responsible for cleaning at Brookdale? How did Laura get to the seat she sits in today including why she chose senior living Who is Laura’s biggest inspiration today? How has the hospitality industry influenced Laura and her work at Brookdale? In part 2 of Cheryl’s conversation today with Laura Busalacchi, Senior Director of Interior Services at Brookdale Senior Living, Laura shares what Brookdale project made her cry and why. What moments are priceless for Laura in a project? What keeps her motivated to continue when big challenges present themselves, and how did she end up working for Brookdale? This and so much more on the changing face of senior living design from Laura Busalacchi, on part 2 of today’s episode, available now. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Inspired by the properties of photocatalytic materials, Porcelanosa has evolved their KRION® Solid Surface material called K-LIFE. When K-LIFE comes into contact with light, it will be able to purify the air, expel harmful bacteria, and more. K-LIFE can easily be integrated into many applications – from wall coverings and claddings for ceilings, to custom tables, bars, sinks, shelving units and furniture. The application of K-LIFE in areas with high daily traffic, such as waiting rooms or reception areas, can assure a gradual decontamination of germs and lead to ongoing ecological benefits. Some research performed with KRION® K-LIFE, which has photocatalytic properties, proved that the material can significantly reduce the presence of bacteria. This revolutionary process has led to a patent pending, innovative, and exclusive product that will have a direct effect on our quality of life. Watch the video on KRION Natural Infection Prevention.