MCN 2019 sessions recordings

Anne, Director of Legal Affairs & Intellectual Property at Newfields and editor of the book "Rights and Reproductions: The Handbook for Cultural Institutions", Aleksandra Strzelichowska, Collections Engagement Team, Senior Online Marketing Specialist from Europeana, and Mikka Associate General Counsel at the J. Paul Getty Trust.

SPEAKERS: Ariadna Matas, Copyright Policy Advisor, Europeana Foundation Sarah Pearson, Legal Counsel, Creative Commons Andrea Wallace, Lecturer in Law, Exeter University Organized by the Special Interest Group on Intellectual Property, Museum Computer Network and friends from the Open GLAM community! The current global health emergency forced libraries and museums to organize digital engagement strategies, from #MuseumFromHome to making digital broadcasts. However, this doesn’t mean that copyright laws have been suspended from working. How do we deal with copyright in this public health emergency? What are the important things we need to be looking at when we make our digital engagement strategies? Where can we go to find openly available content from museums and libraries? How do we make sure that we can legally preserve some of the current records being created by these digital engagement strategies?

Friday, November 8, 2019 The Carnegie Museum of Natural History in Pittsburgh was interested in creating a virtual experience of We Are Nature: Living in the Anthropocene, an exhibition that looks at how human behavior is impacting the Earth and creating what some scientists call a new era. The exhibition invited visitors to explore the evidence and to consider how the changes that are occurring affect their lives in practical ways. The museum's goal is to reach a wider audience with this story and to convince funders to support an expanded version of the exhibition. GuidiGO, in collaboration with MediaCombo, produced the virtual and interactive tour experience of “We Are Nature: Living in the Anthropocene." Users can visit the entire exhibition with an Oculus Go headset and "wander" into the gallery as if they were visiting a real space with interactive hotspots. The experience is based on a 3D capture of the exhibition shot in photogrammetry in August, 2018, as well as more than 150 HD 360 panoramas. Panelists will talk about their collaboration and what they learned along the way about creating a completely new version of a museum exhibition, and the different objectives this project can achieve. Session Type30-Minute Session (Presentation or Case Study) TrackExperience Chatham House RuleNo Key Outcomes - hear first hand about the work flow between one museum and two vendors to produce this product - gain a better understanding of how to apply VR to the exhibition experience - consider how creating a virtual reality version of one of their museum's exhibitions would benefit their institution - consider other ways to enhance the VR experience to provide more information for visitors - experience We Are Nature exhibition in an Oculus Go headset and compare that to the desktop experience Speakers Session Leader : Robin White Owen, Principal, MediaCombo Speaker : Becca Schreckengast, Director of Exhibition Experience, Carnegie Museum of Natural History Speaker : David Lerman, CEO, GuidiGO

Friday, November 8, 2019 How can museums utilize technology to co-create content with the public in ways that feel equitable and rewarding to all parties? Through our digital interpretive practice, Mia has come to view its work in relation to the public in rough terms of push, pull, and partner. We broadcast (“push”) museum-generated content; we commission (“pull”) content from members of the public. And sometimes we share authority over decision-making and content development (“partner.”) This panel will present two of Mia’s digital content partnerships through this push/pull/partner schema. In one case, Mia sought to co-develop digital interpretive materials about traditional Somali artworks with Somali students enrolled in a University of Minnesota course on oral history. This project challenged our assumptions about how and when to use digital tools and the necessity of partnership and shared commitment to see a project through. We will also present our use of Hearken, a digital tool designed for public media newsrooms, to partner with our public on the development of an interpretive strategy for a Buddhist sculpture exhibit. We will conclude with a set of considerations to bring to future opportunities to partner with the public on digital content creation in meaningful and dynamic ways. Session Type30-Minute Session (Presentation or Case Study) TrackContent Chatham House RuleNo Key Outcomes Attendees will: Learn how to strategically craft museum/community content partnerships that adapt to the skillsets and knowledge bases of the participants Learn how and when to leverage technology based on community partners Gain insight into how to manage through ambiguity Think critically about the factors - funding, timeline, staffing - lead to successful projects Speakers Session Leader : Alex Bortolot, Content Strategist, Minneapolis Institute of Art Co-Presenter : Gretchen Halverson, Digital Program Coordinator, Minneapolis Institute of Art

Friday, November 8, 2019 Over the course of the Collections as Data: Part to Whole project, Carnegie Museum of Art has not only increased points of access as related to the Teenie Harris collection data, but we are currently expanding our role as stewards by building in-gallery interactives for the public. Significantly, new information gathered from these interactives will then become a part of the collections as data that is then provided back into the community, beginning the cycle all over again. In the fall of 2019, CMOA will open a semi-permanent exhibition and community engagement space in its permanent galleries. This will be a dedicated Teenie Harris gallery space for exhibitions, community relations, and the omni-directional exchange of information with the public. This space will be staffed periodically by “citizen archivists” who will have a public facing presence to aid patrons in research and retrieval of images, as well as collecting image information of the who/where/when/why of Harris images. In addition to prints and gallery panels, these interactives will allow patrons to engage with faceted search, heat maps using GIS technology, personal and family identification using facial recognition technology, and public history using an amalgamation of newly developed programming. Session Type30-Minute Session (Presentation or Case Study) Chatham House RuleNo Key Outcomes After this session, attendees will walk away with concrete examples of how to consciously uplift the voice of under documented communities simultaneously within the walls of powerful institutions. All while using technology that has traditionally silenced those same under documented voices. Speakers Session Leader : Dominique Luster, Teenie Harris Archivist, Carnegie Museum of Art Co-Presenter : Charlene Foggie-Barnett, Teenie Harris Archive Specialist, Carnegie Museum of Art

Friday, November 8, 2019 Even in the year 2019, wayfinding continues to be one of the major challenges faced by museums and cultural attractions. With the arrival of augmented reality (AR), there is a light at the end of the tunnel for addressing the navigational needs of all visitors with new, innovative wayfinding tools that don’t rely on expensive hardware infrastructure. In this session, we will: - Provide a brief history lesson and examine all of the approaches that have attempted to address wayfinding in museums over the past decade. - Discuss the commonly known challenges to past hardware/sensor-based approaches to indoor wayfinding. - Show how AR and machine vision (AI) can be used to create a new type of wayfinding experience where directions appear overlayed on the visitor’s real-world view. - Convey how this new technology can be used to assist visitors with accessibility needs. Session Type30-Minute Session (Presentation or Case Study) TrackSystems Chatham House RuleNo Key Outcomes After attending this session, participants will be able to demonstrate a deeper understanding of the various benefits of augmented reality (AR) as it relates to wayfinding, ease of use, and accessibility. Speakers Session Leader : Brendan Ciecko, Founder & CEO, Cuseum Co-Presenter : A. Andrea Montiel De Shuman, Digital Experience Designer, Detroit Institute of Arts

Friday, November 8, 2019 Over the last 12 years, Isuma’s Media Player technology has brought high quality indigenous language videos to remote, low-bandwidth Inuit communities in Nunavut, the territory in the Canadian arctic where we are based. We launched IsumaTV in 2007 as an indigenous language video streaming platform. Yet soon after we realized that the majority of the Inuit were unable to watch IsumaTV through the cloud, due to the fact that Inuit communities have one of the most expensive and slow internet connections in the world. We were pushed to find a way for Inuit to access the Inuktitut language videos on IsumaTV. We came up with the idea of our Media Players, an edge computing network that gives remote communities access to their videos and films by locally hosting the entire content of IsumaTV (now 8,000 videos in more than 70 languages). The media players gradually synchronize and transcode new videos, audio, images and other large files to and from the central website as they are uploaded. We have since installed Media Players in more than 15 indigenous communities. Many of these communities have used them as a repository of Inuit content in their libraries, schools, and local television stations. Session Type30-Minute Session (Presentation or Case Study) TrackSystems Key Outcomes After attending this session, participants will learn how our Media Players and edge computing can make multimedia archives engaging and accessible for remote, low-bandwidth communities. Speaker: David Ertel, Developer, Isuma

Friday, November 8, 2019 With the introduction of the Pen in 2015, Cooper Hewitt established itself as a pioneer in digitally-integrated visitor experience. Four years on, we’re creating what’s next. Rather than working behind closed doors, we’re opening up our design process and living our mission – “to educate, inspire and empower people through design.” The recently-launched Cooper Hewitt Interaction Lab will introduce a user-centered process to the museum’s visitor experience design process. We’ve designed the Lab’s activities to bring our strategic plan to life - emphasizing inclusive, digitally-integrated design. As a space for research, experimentation and assessment, the Lab will keep with the pace of new technological development, grounded in visitor insight. In addition to an already collaborative design process, we will also launch a slate of public programs to involve an even wider community. This year’s MCN theme aligns beautifully with our aims for the Interaction Lab, which itself will be a collaborative, transparent interface between the museum, art/technology/design communities and the audiences we’re designing with and for. This session will provide an overview of the Lab, with emphasis on “Lab as interface” and the methods and approaches we’ll use to bring this to life. Session Type30-Minute Session (Presentation or Case Study) TrackExperience Chatham House RuleNo Key Outcomes After attending this session, participants will have learned about a new way to approach visitor experience design that is collaborative and transparent, and how to align it with your organization’s mission and purpose. Speakers Session Leader : Carolyn Royston, Chief Experience Officer, Cooper Hewitt, Smithsonian Design Museum Co-Presenter : Rachel Ginsberg, Interaction Lab Director, Cooper Hewitt, Smithsonian Design Museum, Cooper Hewitt, Smithsonian Design Museum

Friday, November 8, 2019 Human-centered design, service design, and design thinking represent the current zeitgeist, deeply embedded in how we think of our practice. Potentially a reductionist, jargonistic approach, these terms are at times used interchangeably. Yet the origins and use of each signify a distinct, specific approach to relationships between staff and visitors. We declare that museums are not neutral, and while well-intentioned and sincere, we as a field are actively choosing frameworks that are built on “othering”. In this provocative session, I argue that human-centered design and related ideologies are important critical steps towards more inclusive institutions, yet they are ultimately hampered by their capitalist corporate roots. In adopting such an approach, museums can improve the visitor experience for the better while still neglecting larger community and mission-driven goals. Our current practice values inclusivity, visitor input, and evidence-based practice. Yet through the choice of specific frameworks such as human-centered design for the development of our tools, programs, exhibits, and evaluation strategies we ultimately risk perpetuating a culturally dominant paradigm. By striving for empathy rather than sharing authority, we miss our mark. Seeking input on specific individual needs and motivations for use of a product feeds the tragedy of the commons. Session Type30-Minute Session (Presentation or Case Study) TrackExperience Chatham House RuleNo Key Outcomes Participants will be armed with deeper knowledge regarding choice of frameworks, and the implications on how inclusive and authentic our work truly is. Rather than choosing design frameworks that intentionally or unintentionally maintain inequity, participants will gain a broader set of frames to question, and then address, the underlying structures and processes related to how we develop technology and other museum content. Speaker: Kate Haley Goldman, Principal, HG&Co

Friday, November 8, 2019 This session will provide helpful insights and tips to the MCN community about IMLS’s funding focus on digitization, digital platforms, applications and professional development. Information shared will help the sector focus on gaps, potential partnerships, opportunities and challenges. Case studies of awarded grant projects around the themes of learning, community and collections will further enlighten attendees about lessons learned. The session will be chaired and moderated by Paula Gangopadhyay, Deputy Director of the Office of Museum Service who brings years of visionary leadership and experience around leveraging assets and providing greater access to digital museum resources. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackStrategy Key Outcomes After attending the session participants will be able to learn about: o New funding opportunities offered by IMLS for digital projects o Case studies of few successful projects and lessons learned o Idea generation for future projects that can address some of the sector gaps and forge new collaborations Speakers Session Leader : Paula Gangopadhyay, Deputy Director, Institute of Museum and Library Services (IMLS) Co-Presenter : Wendy Derjue-Holzer, Education Director, Harvard Museums of Science and Culture Co-Presenter : Jessica York, Deputy Director and Chief Advancement Officer, Mingei International Museum

Friday, November 8, 2019 Launching in June 2020, this online exhibition will be a digital platform for youth to discover and rediscover Toronto’s music history and its impact on Canadian history and culture. Sounds Like Toronto encourages visitor engagement with known and unknown stories, by layering them through digital interpretation and storytelling tools: visitors will interact with 3D objects, listen to audio and video interviews, watch archival material, and walk through two 360-degree interactive digital photography experiences of Toronto’s most iconic music venues – Massey Hall and the Concert Hall. Through extensive youth audience research and evaluation, using mobile responsive design, timelines graphic treatments, embedding online listening experiences through Spotify, and encouraging accessible first compliancy, Sounds Like Toronto creates a meaningful, engaging, and relevant online music exhibition. To develop emotional connections with musicians that a younger audience has limited exposure to, we developed a timeless mobile first, design patterns. We discovered the proper balance between a contemporary and historical visual language that connects with all users. Funded through the Virtual Museum of Canada, Sounds Like Toronto will become part of the largest source of online content shared by small and large Canadian museums and cultural institutions. Session Type30-Minute Session (Presentation or Case Study) TrackExperience Chatham House RuleNo Key Outcomes After attending this session, participants will be able to apply new strategies that engage younger audiences digitally by communicating with them in ways that they are comfortable. We will explore how to select and prepare content in an engaging way that connects with the target audience that may initially feel disconnected based on different generational perspectives. Participants will recognize the importance of preliminary, formative, and summative audience research, and discover how accessible projects are not limited creatively and that are mobile responsive. Speakers Session Leader : Warren Wilansky, President & Founder, Plank Co-Presenter : Emily Berg, Interpretive Planning Specialist, Heritage Toronto

Friday, November 8, 2019 If you could wave a magic wand and create an instant, organization-wide content strategy, what would it do? What problems would it solve? How would you measure its success? And how would it be sustained over time? This panel will discuss strategies that balance mission-supporting principles, aligning the disparate desires of internal stakeholders, and the day-to-day work of creating effective content. In an age of increasingly diversified technology platforms and their never-ending evolutions - from social media, to onsite kiosks, to voice assistants, and mobile web - the process of creating robust content has never been more complex. An enduring challenge is measuring success across digital experiences and for different audiences, and going beyond traditional numbers-based metrics to define outcomes like “engagement.” For museums and cultural organizations, this is where meaningful, mission-centered content strategies can be born. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackContent Chatham House RuleNo Key Outcomes Session attendees will gain insights in: 1. Defining internal stakeholders, external audiences, and understanding their roles 2. Identifying and creating organizational goals 3. Questions and organizing principles to consider in a content strategy initiative 4. Creating and maintaining best-practices 5. Measuring success against mission-based goals, and cultivating internal support Speakers Session Leader : Ariana French, Director, Digital Technology, American Museum of Natural History Co-Presenter : Brad Dunn, Web and Digital Engagement Director, The Field Museum Co-Presenter : Jessica BrodeFrank, Digital Collections Access Manager, Adler Planetarium Co-Presenter : Susan Edwards, Associate Director, Digital Content, Hammer Museum Co-Presenter : Laura Mann, Principal, Frankly, Green + Webb

Friday, November 8, 2019 Our collections may be digitised, and our exhibits interactive. Our channels may be multiple and our infrastructure technical. And yet, whatever the level of connectivity we might have in our museums, whatever prevalence of technology there may be, everything, always comes down to the skills of the staff at the heart of the organisation. That is why for the last two years the ‘One by One’ national research project in the UK (funded by the Arts and Humanities Research Council) has been attempting to understand the conditions that need to be in place in any museum to allow digital skills to thrive in the workforce. Bringing together leading professional agencies within the UK (including the Museums Association, Association of Independent Museums, National Lottery Heritage Fund, Arts Council England, Culture24 and the Collections Trust) this 30-month project is now nearing completion and is ready to explore its insights with the MCN community. This session will share the findings of the six action research projects (led by a network of ‘Digital Fellows’ embedded in museums across the country), each exploring the critical importance to digital skills development of: clarifying values; distributing leadership; centring people; ensuring agency; and cultivating creativity. Session Type30-Minute Session (Presentation or Case Study) TrackStrategy Chatham House RuleNo Key Outcomes After attending this session participants will be able to: - Identify the conditions that need to be in place in any museum to allow digital skills to thrive in the workforce. - Use workable and modern definitions for museums of ‘Digital' (something we use, something we manage, something we create, something we understand), and ‘Skills’ (differentiating between competency, capability and literacy). - Apply a range of practical interventions and activations in their own institutions to kick start the move to digital confidence. - Question how the MCN community (specifically) and the US (generally) could build its own sector-wide collaboration to support the development of museum digital skills. Speaker: Ross Parry, Deputy Pro-Vice-Chancellor (Digital) / Professor of Museum Studies, University of Leicester

Friday, November 8, 2019 This professional forum will explore different types of academic museums as potential models for collaboration, iteration and public exchange. Digital roles in academic museums are highly collaborative while serving the needs of stakeholders from across their institutions. Participants from other types of museums can learn from how they operate as digital roles leverage their unique position in a broader organization. Academic museums are platforms for public interchange with a wide variety of disciplines, and they operate as “laboratories” of a sort in which digital roles are well suited to the “start small and scale up” models of development. The discussion applies to the conference theme as it focuses on digital roles in academic museums that are at the center of public interchange with a variety of disciplines. Digital roles in academic museums are uniquely positioned to collaborate with a variety of internal and external communities. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackStrategy Chatham House RuleNo Key Outcomes After this session, participants will be able to: *Identify how their museum might collaborate with museum technologists in academic museums to leverage their abilities to work with a variety of disciplines. *Think about how their museum could look to digital in academic museums as a model for how they develop projects. *Know how digital roles can be supported in academic museums. *Identify opportunities for positioning their own museums as a resource for researchers from academic institutes to engage in public discourse. Speakers Session Leader : Max Evjen, Department of Theatre/Digital Humanities Coordinator, Michigan State University Co-Presenter : Chad Weinard, Independent Museum Technology Strategist, Independent Co-Presenter : Megan Reel, Assistant Collections Manager - Ethnology, Museum of Texas Tech University Co-Presenter : David Nunez, Director of Technology and Digital Strategy, MIT Museum

Thursday, November 7, 2019 As museum, library, and digital practitioners, we work regularly with many diverse communities. The desire to best serve curators, researchers, students, faculty, and staff is built into the core mission of cultural heritage institutions. On cross-functional and cross-institutional projects, we need internal collaboration to bring our external offerings to the next level. On collaborative digital projects, we not only have to mediate how we interface with each other, often across disciplinary boundaries, but also how technological systems and infrastructure interface as well. So how do we negotiate between the often competing needs of our communities and make decisions that move our work forward? In this panel, participants from five institutions with different perspectives, circumstances, and processes address how they have approached negotiating among interfaces and communities. All of the institutions have embarked on projects supported by the Andrew W. Mellon Foundation to encourage collaboration between libraries and museums and to make arts and cultural heritage resources more widely discoverable and available. Our aim in this panel is not to present “one-size-fits-all” solutions but to reflect the range of communities, decision-making processes, institutions, and choices available to museums and libraries embarking on collaborative digital projects. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackStrategy Chatham House RuleNo Key Outcomes After attending this session, participants will gain a better understanding of how to approach collaborative decision-making and how to structure and sustain a grant-funded project. Participants will be able to: -Identify important collaborative considerations for applying or thinking about applying for a Mellon grant -Use these case studies as examples for how to make choices that reflect their missions, visions, and commitments -Understand diverse internal institutional and external community perspectives Speakers Session Leader : Juliet Vinegra, Project Manager, Philadelphia Museum of Art Co-Presenter : Abigail Shelton, Outreach Specialist, Mellon Museum Library Collaboration Grant, Snite Museum of Art at the University of Notre Dame Co-Presenter : Jessica Breiman, Librarian, University of Utah Co-Presenter : Adrienne Figus, Project Manager, Mellon Museum and Library Collaboration Grant, Smith College Co-Presenter : Karina Wratschko, Digital Initiatives Librarian; NDSR Art Program Manager, Philadelphia Museum of Art

Thursday, November 7, 2019 An Adler Planetarium Survey of Visitors and Supporters conducted in 2018 by Cygnus Applied Research Inc., showed that 32.8% of guests responded they came to the Adler to learn about our artifacts. 62% reported attending for Sky Shows, and 50.9% reported wanting a hands-on experience. While the Adler is working to create larger changes to address these survey results, new exhibits can be a great opportunity to directly address the issues above. They allow a museum or institution to create a new, fresh, and interactive experience for a more diverse, young adult audience. However, time and budget can often restrict our ability to meet these challenges. Keeping these challenges in mind, the Adler Collections Department worked with Zooniverse team members from the Adler’s Department of Citizen Science and with the Guest Experience team to create a new interactive for the upcoming “Chicago’s Night Sky” exhibition, opening in November 2019. In this panel, we will look at the creation of the “Mapping Historic Skies” in-gallery experience from our various points of view: as subject matter experts, interactive designers, and visitor experience representatives. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) Chatham House RuleNo Key Outcomes After attending this session, participants will be able to gauge visitor data to create content for audiences, turn large data sets into crowdsourcing projects while identifying reasonable goals for these projects. We will also hope to inspire the use of an existing platform for exhibition work, while focusing on the development of interactive workflows that engage both guests and the institution's mission. Participants will also see best practices for interdepartmental collaboration, and fitting an interactive within a larger exhibition narrative. Speakers Session Leader : Jessica BrodeFrank, Digital Collections Access Manager, Adler Planetarium Co-Presenter : Samantha Blickhan, Humanities Research Lead/ IMLS Postdoctoral Fellow, Zooniverse/Adler Planetarium Co-Presenter : Michael Stellfox, Guest Experience Admin & Project Manager, Adler Planetarium

Thursday, November 7, 2019 Ranging from open-access collections to interactive maps and new forms of digital media, museums have expanding opportunities for presence online. Through two case studies, this panel highlights new and in-progress digital resources at the Freer|Sackler, the Smithsonian’s museums of Asian art. It especially considers the role of curators in the development of websites and in-gallery digital features. The two case studies will open discussions on collaborations between curatorial and digital departments. The Southeast Asia Collections Website is a portal into all related objects, exhibitions, events, and resources at the museum. Its centerpieces are a filtered collection search and a robust interactive map of sacred sites in Southeast Asia, built from firsthand field research and amply illustrated with site photos. The exhibition, Body of Devotion: The Cosmic Buddha in 3D, resulted from diverse team effort. In-house curators and digital experts collaborated with the Smithsonian’s Digitization Program Office to create 3D scans and modeling. These allowed us to interpret the work in new ways and pushed us into innovative technologies and display possibilities, including augmented reality. Working with the museum’s accessibility task force further resulted in an upcoming touch- and audio-based presentation of the sculpture’s visual stories. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackContent Chatham House RuleNo Key Outcomes valuate and prioritize collection-based narratives that lend themselves to repurposed digital delivery Strategically identify partners in the ideation, digitization, and implementation phases of an interpretive project Leverage existing assets and evergreen content to (re)contextualize collections Speakers Session Leader : Ryan King, Project Manager, Open Access, Smithsonian Institution Co-Presenter : Keith Wilson, Curator of Ancient Chinese Art, Smithsonian Freer|Sackler Museums of Asian Art Co-Presenter : Emma Stein, Curatorial Fellow for Southeast Asian Art, Smithsonian Freer|Sackler Museums of Asian Art Co-Presenter : Liz Cheng, Web Team Lead, Smithsonian Freer|Sackler Museums of Asian Art Co-Presenter : Farrokh Rezaei, Database Administrator, Smithsonian central office of IT, Smithsonian Institution

Thursday, November 7, 2019 The complexity of software-based art continues to challenge media conservators in their quest for best preservation practices. An ever growing body of literature on case studies has been written and published underlining how often multiple and concurrent preservation strategies are needed in order to ensure the perpetuation and unfolding of these works in the future. In the last few years, institutions have started collecting iOS mobile applications. Multi-faceted in their platform dependencies and distribution systems, App-based software preservation is intrinsically linked to the the breakneck pace with which mobile phone technologies and related software are released, adopted, and rendered obsolete. This process is further heightened by the reliance on the authoring and delivery restrictions enforced by Apple which limits the control the creators have over the availability and sustainability of their iOS App-based artworks. How can the preservation challenges of these artworks add to our understanding of software based art? Which strategies, tools, and workflows can be applied to mitigate risks associated to iOS App-based art obsolescence? This talk will examine cases studies of mobile app artworks from two institution's collections - Los Angeles County Museum of Art and the Museum of Modern Art (New York). Session Type30-Minute Session (Presentation or Case Study) TrackSystems Chatham House RuleNo Key Outcomes After attending this session, participants will have a more informed understanding for what enables a mobile application and the many interdependent systems that must be frozen in time in order for these applications to be accessible and usable into the future. It will hopefully instill thoughtfulness around how to promote advocacy for digital preservation within the app-development community and find pathways to sustain these objects through creative partnerships (e.g. with developers or producers of these diffuse technologies). Speakers Session Leader : Joey Heinen, Digital Preservation Manager, LACMA Co-Presenter : Morgan Kessler, Media Collections Manager, Los Angeles County Museum of Art

Thursday, November 7, 2019 We are now living in a post-app digital world. In 2010, Apple trademarked the phrase “there’s an app for that.” Since then, it really did seem like there was an app for almost everything, including every museum. Now, a decade after the launch of the App Store, what’s happened to all those apps? In 2019 the Jewish Museum unveiled a new platform-agnostic mobile tour for the smart phone-equipped visitor of today—no app downloads required. Designed as a Single-Page Application, the platform is accessible across all devices and browsers, lowering the barrier to entry. Equally important, the platform facilitates multiple layers of rich storytelling, allowing visitors to “choose their own adventure” as they select various thematic pathways through the collection. Audiences may take a tour from artists like Kehinde Wiley and Isaac Mizrahi, hear a rabbi discuss the origins of Jewish ritual, or join the conversation with a group of 5th graders as they explore the museum. This panel will bring together team members responsible for the mobile platform design and new approach to storytelling to discuss the ways technology and content were developed in tandem, as well as in response to the Museum’s unique operating model and functional needs. Session Type60-Minute Session (Professional Forum or Hands-on Demonstration) TrackContent Key Outcomes This panel aims to stage an in-depth conversation about the ways that technology and content may be developed in tandem to serve the larger interpretive and audience development goals of an institution with many, layered stories to tell. Attendees will gain insight into the process of developing a technology solution and content strategy that invites many voices and perspectives into the interpretative conversation. Participants will be able to identify the thinking, rationale, approach, and lessons-learned which drove the Museum’s platform and content development, and reflect on the strategies which might best fit their own institution. Speakers Session Leader : Nora Rodriguez, Visitor Content Coordinator, The Jewish Museum Co-Presenter : John Simoniello, Executive Producer, Creative, Acoustiguide, Inc. Speaker : Claudia Abrishami, Design Director, Code & Theory

Thursday, November 7, 2019 Meet the MCN 2019 Scholars! Each year MCN awards scholarships to 15 emerging leaders in the field of museum technology—and this is your chance to hear from them. In each session, 5 scholars deliver a series of lightning talks to present key findings and guiding questions from their current (or recently-completed) projects/research. From strategy to systems, content to the visitor experience, scholars share their diverse interests, expertise, and perspectives. Join us in this annual conference tradition to celebrate their work. Featured Scholars Ijeoma Njaka, "Interfacing with Historically White Institutions: Visibility, Artwork, and Action" Jason Gariepy, "Virtual Reality 101" Claire Fox, "Excavating a 1990s E-Zine: El Cuarto del Quenepón" Ewa Drygalska, "Museum Treasures — An AI-powered Game for Children" Emily Esten, "Cultivating Community with the Cairo Geniza" Session Leader : Andrea Ledesma, Digital Content Coordinator, Field Museum