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RF-SMART Podcast: Taking Inventory
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RF-SMART Podcast: Taking Inventory

Author: RF-SMART

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The RF-SMART podcast Taking Inventory is all about better controlling your supply chain and improving inventory management. We started this podcast to provide a deep-dive into topics such as company and product updates, inventory best practices, and stories from RF-SMART customers. Be sure and subscribe on your favorite platform(s). Thanks for listening!
44 Episodes
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WPS, the leading independent publisher of educational and psychological assessment materials, takes their employee experience seriously. In partnering with RF-SMART, they have streamlined all areas of their warehouse staff’s experience, from receiving to shipping. Listen to learn how the WPS team leverages technology to support their staff while optimizing their supply chain. What You’ll Learn: • How WPS approaches an employee-centered training experience• Where RF-SMART has benefited their end users • How partnering with other NetSuite users has improved their operations Additional Resources: Learn more about WPS: WPS Website See a demo of RF-SMART Shipping: VideoLearn more about RF-SMART: Connect with usWho You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMARTLuis Quiroz, Warehouse Manager @ WPS
You’ve decided to invest in RF-SMART’s solutions, now what? This podcast walks listeners through what they can expect during an RF-SMART implementation, from initial planning to ongoing training and support. Listen to learn how we live out our value of being “crazy for our customers” by creating a streamlined implementation experience. What You’ll Learn: • What an RF-SMART implementation looks like• How we train our users and offer on-going support• How we prepare our customers for continued success during implementationAdditional Resources: Learn more about the RF-SMART implementation process: Implementation 101Read about the RF-SMART implementation process: From Evaluation to Go-LiveWho You'll Hear: Abby Bennett, Podcast Host & Customer Education Marketing Specialist @ RF-SMARTKristin St. John, Practice Director of NetSuite Services @ RF-SMARTMisty Pryce, Senior Implementation Consultant @ RF-SMART
For Every Meal, supply chain isn’t just a part of their business – it’s the way they fulfill their mission to provide food to kids in their area. Partnering with NetSuite and RF-SMART, they have optimized their supply chain operations with the use of mobile barcode scanning. In this episode, they share how they utilize RF-SMART to streamline their warehousing and provide a better experience for their community partners. What You’ll Learn: Ways Every Meal utilizes RF-SMART in their warehouse Why they use technology to help fulfill their mission How they leveraged RF-SMART to navigate the increased order demand during COVID Additional Resources: Support Every Meal: Donate or Volunteer Learn more about RF-SMART inventory management: RF-SMART Website Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Nicole Price, Senior Technical Project Manager @ Every Meal Nate Youngblood, Vice President @ Every Meal
RF-SMART customer Green Rabbit is a big believer in improving inventory control with technology. As their business has grown, they have leveraged RF-SMART as both a software provider and business partner. In this episode, they share how they continue to lean on the RF-SMART product and support teams to level up their shipping process. What You’ll Learn:How Green Rabbit and RF-SMART partnered together with warehouse checkups The benefits of leveraging RF-SMART’s industry expertise How Green Rabbit has optimized their fulfillments with RF-SMART Shipping Additional Resources: Check out Green Rabbit: Green Rabbit WebsiteLearn about RF-SMART Shipping: Fast, Configurable, Easy-To-UseRead the Green Rabbit case study: Customer StoryWho You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Kevin Gaul, RF-SMART Shipping Product Manager @ RF-SMART Gary Cifatte, Chief Technology Officer @ Green Rabbit
Order fulfillment is an area where many customers find the most bottlenecks in their supply chain. For RF-SMART customer Crispi US, identifying and addressing inefficiencies was vital for their growth. In this episode, they share how RF-SMART helped them minimize errors, decrease picking times, and ship orders with greater speed and accuracy. What You’ll Learn: • How Crispi US is navigating both eCommerce and vendor orders with RF-SMART's advanced picking functionality • The benefits of leveraging RF-SMART Shipping’s EDI connector • How RF-SMART continues to partner with the Crispi US team Additional Resources: Check out Crispi US products: Crispi US WebsiteLearn about RF-SMART's advanced picking functionality: Pick ManagerRead the Crispi US case study: Customer StoryWho You'll Hear: Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMARTMcKinley Card, Warehouse Manager & System Administrator @ Crispi US
Season 4, Episode 10- Adopting new technology in your warehouse can be daunting, but it doesn’t have to be! How can you tell when it’s time to take the leap and invest in new software solutions? RF-SMART customer Green Rabbit’s Gary Cifatte shares how his team found greater efficiency by embracing new inventory management solutions in their warehouse. What You’ll Learn: How Green Rabbit’s Chief Technology Officer determines when new technology is needed in the warehouse How a warehouse can better adapt to necessary process changes Why being open to supply chain optimizations is so important Additional Resources: Check out Green Rabbit: Green Rabbit WebsiteLearn about RF-SMART Shipping: Fast, Configurable, and Easy-to-UseRead the Green Rabbit case study: Customer StoryWho You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Kevin Gaul, Shipping Product Manager @ RF-SMART Gary Cifatte, Chief Technology Officer @ Green Rabbit
Season 4, Episode 9- What You Need to Know About NetSuite Manufacturing, Part TwoIn part two of this series, RF-SMART supply chain and software experts discuss level three and four of NetSuite Manufacturing: WIP and Routing and Work Order Reporting. This episode breaks down use cases for WIP and Routing, benefits of Work Order Reporting, and how this impacts overall supply chain success. What You’ll Learn: • Introduction to WIP and Routing • How customers use WIP without Routing• Best Practices for Bin vs WIP functionality • How Work Order Reporting encourages data-driven decision makingAdditional Resources: Listen to Part One: What You Need to Know About NetSuite Manufacturing, Part OneListen to Best Practices focused episode: NetSuite Manufacturing Best Practices Learn more about RF-SMART Manufacturing: NetSuite Advanced ManufacturingWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTSeth King, VP of NetSuite Sales @ RF-SMARTAmy Pichardo, Product Owner @ RF-SMART
Every warehouse has unique document and label printing requirements. SummitIT, an RF-SMART Printing Solution, helps customers navigate these effortlessly. This episode highlights three unique ways our customers are applying SummitIT functionality to meet their supply chain needs. What You’ll Learn: • How to produce labels of multiple sizes from one printer• How to customize documents to accommodate order requirements • How to leverage automated cloud printing Additional Resources: Learn more about RF-SMART’s SummitIT: SummitIT WebsiteWatch how SummitIT can improve your printing: SummitIT Video Read a customer study: Artos Customer StoryWho You'll Hear: Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMARTSteven Scheppelman, Software Engineer @ RF-SMART
RF-SMART supply chain and software experts untangle the complicated world of manufacturing in the first installment of a two-episode NetSuite Manufacturing overview. This episode discusses the basics on which all RF-SMART Manufacturing customers operate, including a breakdown of the types of manufacturing and best use cases for each. What You’ll Learn: • Introduction to various types of manufacturing • Difference between Kits and Item Groups • How to decide what type of functionality works for your warehouse process Additional Resources: Read story of an RF-SMART Manufacturing customer: Allied Hygiene Case Study Learn more about RF-SMART Manufacturing: NetSuite Advanced ManufacturingWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTSeth King, VP of NetSuite Sales @ RF-SMARTAmy Pichardo, Product Owner @ RF-SMART
On this episode of Take Five with Taking Inventory, Industrial Networking Solutions’ Warehouse Managers Josh Azores and Jacob Axtell share how RF-SMART Image Capture has improved their productivity, from the warehouse floor to their accountants’ desks. What You’ll Learn: Benefits of Image Capture How Image Capture can improve your accounting practices How INS was able to digitize their packing slips for easy access Additional Resources: Learn more about Industrial Networking Solutions: INS Website Another Image Capture Customer Story: TWG Supply Who You'll Hear: Abby Bennett, Content Marketing Specialist @ RF-SMART Jacob Axtell, Warehouse Manager @ Industrial Networking Solutions Josh Azores, Warehouse Manager @ Industrial Networking Solutions
On this episode of Taking Inventory, we highlight the career stories of two teammates at RF-SMART, Jodi Nuszkowski and Haleigh Thomas. Listen to hear how their careers were changed through RF-SMART’s Career Rockwall, allowing them to expand their impact at the company by experiencing multiple roles within the company. Additionally, Jodi and Haleigh share how they have ramped up their impact as leaders of the RF-SMART Women’s Development Program. What You’ll Learn: • How the RF-SMART Career Rockwall works• Sales Executive and Director of Business Development career stories • How RF-SMART benefits promote a healthy work-life balance • Details of RF-SMART’s Women’s Development program Additional Resources: View open roles at RF-SMART: RF-SMART Careers Previous Employee Spotlight episode: Team Members Share How Their Lives Have Been ChangedFirst episode of Taking Inventory: “What Starts Right, Stays Right” Counting Best Practices for NetSuite Who You'll Hear: Abby Bennett, Content Marketing Specialist @ RF-SMARTJodi Nuszkowski, Director of Business Development @ RF-SMARTHaleigh Thomas, Oracle Cloud Sales Executive @ RF-SMART
On this episode of Take Five with Taking Inventory, Ryan Ferguson, Smoky Mountain Knife Works Distribution Vice President, shares how RF-SMART Shipping’s Consolidation feature has saved their fulfillment process time and money. What You’ll Learn: • Overview of RF-SMART Shipping’s Consolidation feature• How Consolidation improved Smoky Mountain Knife Works’ fulfillmentsAdditional Resources: Read up on RF-SMART’s shipping solution: RF-SMART Shipping for NetSuite SMKW Taking Inventory Episode: How We Started Shipping 3x Faster ft. Smoky Mountain Knife WorksRF-SMART Customer Story: Smoky Mountain Knife WorksCheck out Smoky Mountain Knife Works’ products: SMKW WebsiteWho You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMARTMatthew Thomas, Strategic Account Executive @ RF-SMART Ryan Ferguson, Distribution Center Vice President @ Smoky Mountain Knife Works
On this episode of Take Five with Taking Inventory, RF-SMART Sales Executive, Wayne Wilmoth, shares an overview of upcoming FDA regulations and how they will impact warehouses with serialized inventory. What You’ll Learn: • Overview of upcoming FDA regulations• How RF-SMART WMS can help users navigate lot/serial tracking• Steps to prepare for this change Additional Resources: Read up on how RF-SMART handles serialization: NetSuite Serialized InventoryLearn more about these regulations: Medical Device Tracking RequirementsWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTWayne Wilmoth, Sales Executive @ RF-SMART
Maverick Beverage Company is known for their outstanding beverage distribution practices for both fine wines and craft spirits. With warehousing locations in five different states, they reviewed their eight-year plan to begin conceptualizing a new Florida distribution center. They leaned on the RF-SMART software team to help improve their process as they took on this new location. Listen to learn how they were able to build upon their current product success and configure a new location to extend their company reach. What You’ll Learn: • The steps Maverick Beverage took when planning their new distribution center• Challenges in the new warehouse and how they found success • How their technology stack impacted their new warehouse success • How Maverick Beverage leveraged an eight-year plan to prepare for and execute a new location Additional Resources: Read up on RF-SMART for NetSuite: RF-SMART for NetSuiteWMS Implementation Steps: From Evaluation to Go-Live: Read the BlogLearn More about Maverick Beverage Company: Maverick Beverage Company websiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTTony Pierce, Vice President of Operations @ Maverick Beverage Company Robert Camacho, Executive Vice President @ Maverick Beverage Company
Smoky Mountain Knife Works (SMKW) is the world’s largest knife showplace, with more than 1.5 million visitors to their retail showroom in Sevierville, Tennessee. Just down the road, their 100,000 sq ft warehouse sees hundreds, if not thousands, of orders a day. To accommodate their continually growing business, SMKW knew they could no longer rely on their home-grown AS400 inventory system.After implementing NetSuite, they turned to RF-SMART after learning their original WMS choice could not accommodate their order volume. More recently, SMKW has added RF-SMART Shipping to their tech arsenal, replacing their slow former shipping system. Hear how SMKW has implemented automation such as Pick Manager, Conveyors, and RF-SMART Shipping to make their warehouse more efficient.What You'll Learn:• Why SMKW chose RF-SMART Shipping• SMKW’s innovative picking, packing, and shipping procedure• How SMKW was able to ship more than 3,000 packages three times faster during their peakAdditional Resources: Listen to Matt Thomas’s Podcast Episode: What Starts Right, Stays RightRead up on RF-SMART Shipping: RF-SMART Shipping3 Things you Need to Know when Looking for a Shipping Solution: Read the BlogLearn More about SMKW: SMKW WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTRyan Ferguson, Distribution Center VP @ Smoky Mountain Knife WorksMatt Thomas, Sr. Strategic Account Executive @ RF-SMART
FYiDoctors, an RF-SMART and NetSuite customer, is using automated storage retrieval systems (ASRS) known as vertical lift modules (VLM) to bring their goods directly to their pickers. Leveraging the RF-SMART Automation Module and Pick Planner, FYiDoctors is seeing reduced picking times, more accurate orders, and quicker fulfillment within their warehouse. Join RF-SMART expert, Tony Wolf, and FYiDoctors warehouse manager, Demijan Savija, as they discuss the latest warehouse automation technology and best practices for using it in your own facility!What You'll Learn:• Why FYI Doctors chose to leverage automation in their warehouse• Why FYI Doctors chose a Kardex RemstarVLM• How you can integrate automation into your warehouseAdditional Resources: Listen to the Podcast: Thinking Bigger with Automation ft. Gem ProductsRead up on Automation: RF-SMART AutomationRead the Case Study: The FYiDoctors StoryLearn More about FYiDoctors: FYiDoctors WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTTony Wolf, Product Manager @ RF-SMARTDemijan Savija, Warehouse Manager @ FYiDoctors
Slate Rock FR chose RF-SMART WMS to streamline their supply chain processes and get life-saving products for first responders out the door. However, they were still left with a shipping solution that was slow, antiquated, and expensive. After implementing RF-SMART Shipping, Slate Rock FR was able to leverage the no-code rules engine and automated rate shopping to create a shipping process that meets the needs of their multi-faceted shipping requirements and reducing shipping costs by $4,000 a week. Designed with ease of use and configurability in mind, RF-SMART Shipping utilizes the smartest automation on the market for optimal performance. In a matter of seconds, just scan your sales order or tote, use a calculated weight or a quick scan to weigh the shipment, scan the barcode to select the box size, and print the label!What You'll Learn:Why Slate Rock FR chose RF-SMART ShippingThe rules and processes that Slate Rock FR has put into place that is saving them time and moneyWhat makes RF-SMART Shipping fast, configurable, and easy to useAdditional Resources: Watch the Video: RF-SMART Shipping for NetSuiteRead the Case Study: The Feetures StoryLearn More about Slate Rock FR: Slate Rock FR WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTKevin Gaul, Product Manager @ RF-SMARTKayla Hill, Warehouse Manager @ Slate Rock FR
When TWG Supply chose NetSuite, they knew they would need a WMS. However, they were told all inventory management systems are “apples to apples.” After a failed implementation of a different WMS, TWG chose RF-SMART to support their growing inventory needs.Now that TWG is live with RF-SMART, they have chosen to utilize image capture to attach images to inbound and outbound inventory records. This advanced workflow recently kept TWG from needing to file a $7,000 claim after a customer reported their inventory being delivered incorrectly. What You'll Learn:• Why did TWG choose NetSuite and RF-SMART?• Tips from a customer on comparing WMS systems and the benefits of RF-SMART• How TWG is using image capture to prevent damage claimsAdditional Resources: Download the Resource: WMS Pricing Guide & WorksheetFind your ROI: ROI CalculatorLearn More about TWG Supply: TWG WebsiteWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTKate Williams, Strategic Account Executive @ RF-SMARTBill Tyler, Director of Operations, TWG Supply
Whether you are an established customer or beginning implementation, RF-SMART offers complete care for your hardware needs. Our Hardware Professional Services (HPS) offerings include multiple packages that can help to maintain or deploy hardware so that you don’t have to!Join us as we discuss how utilizing a Hardware Professional Services package can eliminate the need for you IT team to manage and update devices. In this episode, we’ll dig into why we started offering this service and share success stories from customers.What You'll Learn:• What is Hardware Professional Services?• Some of the most popular features and packages• Updates on HPS features to comeAdditional Resources: Learn More about Hardware Professional Services: Hardware Professional Services WebsiteWatch the Overview Video: Hardware Professional ServicesExplore Help Articles: RF-SMART Knowledge Base (Customers Only)Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTJames Seely, Hardware Technical Services Manager @ RF-SMARTJon Anacker, AVP of Hardware Sales & Services @ RF-SMART
All companies are feeling the effects of the unprecedented supply chain disruptions seen in the past decade—inventory shortages, extreme shipping costs, long shipping times, and personnel shortages, just to name a few.The financial barriers experienced by manufacturers between first mile and last mile delivery have created a new burden on many businesses. So, how do we solve these issues? How can businesses better prepare themselves for ongoing disruption, while still serving their customers?SourceDay and RF-SMART has brought together experts from Echelon Fitness and STH using NetSuite to discuss why businesses need to focus on optimizing and digitizing their supply chain, and where they expect to still see disruption in coming years.What You'll Learn:• A state of the union on the supply chain• How SourceDay and RF-SMART partner with NetSuite• Why Echelon Fitness and STH, Inc. chose to partner with RF-SMARTAdditional Resources: Connect with SourceDay: SourceDay WebsiteListen to the Podcast: Resiliency Through Supply Chain ShortagesWatch the Full Webinar: Overcoming Disruption with First Mile TechnologyWho You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMARTRuth Rosenstock, Partner Engagement Manager @ RF-SMARTColby Young, VP, NetSuite Business Unit @ SourceDayJD Slough, CFO, @ Shaffer, Troxell, & Howe, Inc.Greg Dahlstrom, VP of Supply Chain, @ Echelon Fitness
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