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Systemize Your Success Podcast

Author: Dr Steve Day

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Dr Steve Day from the Systems and Outsourcing Academy reveals every app, hack, and trick he’s used to outsource the day-to-day running of his businesses. You’ll discover how to transform your work from a time-sapping, energy-draining grind into something you enjoy doing each day. You’ll learn about letting go, trusting other people to do your work, virtual assistants, outsourcing, managing a remote team, using apps and technology, creating systems, and stopping your business from being reliant on superstar employees who are hard to find and even harder to keep hold of.

You shouldn’t have to do all the work yourself, even on a tight budget. The sooner you outsource your work, the sooner you can focus on leading your company and doing the stuff that only you can do to make your business a success. Steve openly shares his wins, losses and lessons from creating affordable, practical systems that anyone can use. If you’re a business owner who wants more time to focus on doing the important stuff, then you’ll love this podcast. No non-sense practical advice, inspiring interviews and unbiased reviews of everything you need to create a fantastic business you can be proud of. Steve has deconstructed the dark art of creating sophisticated business systems into a simple step-by-step method that anyone can follow. Hit subscribe and get ready to transform the way you work.

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🎙 In this episode of the Systemize Your Success podcast, I share valuable insights on creating an effective knowledge base for your business. If you’re frustrated with repeatedly answering the same questions from clients and staff, a well-structured knowledge base can help alleviate this issue.    I’ll walk you through my team's journey to develop a searchable and retrievable system for capturing essential information, making it easier for everyone to find answers quickly.    You will learn how using the right tools and effectively categorising and structuring content can make all the difference. I’ll also highlight the benefits of integrating AI-driven search capabilities and chatbots to enhance the user experience.    By the end of this episode, you’ll have practical strategies for building and maintaining a knowledge base that improves efficiency and empowers both your clients and team to find answers independently. KEY TAKEAWAYS 💡 Importance of a Centralized Knowledge Base: Establishing a single, searchable knowledge base is crucial for efficiently capturing and retrieving information, reducing frustration from repeated questions, and improving overall team productivity. 💡 Choosing the Right Platform: Selecting a knowledge base app that allows for both public and private access is essential. This ensures that staff can access all necessary information while clients only see what is relevant to them, preventing duplication of content. 💡 Enhancing Searchability: To improve the effectiveness of a knowledge base, it is crucial to focus on searchability. This includes using relevant keywords in article titles and descriptions and categorising articles to make them easier to find. 💡 Continuous Improvement: Encourage team members to update articles with new search terms they discover while looking for information. This collaborative approach enhances the searchability and relevance of the content over time. 💡 Integration with Operations Manuals: Differentiate between a knowledge base and an operations manual. A knowledge base is for FAQs and snippets of information, while an operations manual is for recurring tasks. Linking knowledge base articles to operations manuals can enrich the content and provide comprehensive guidance. BEST MOMENTS 05:16 - 💬 “So the solution we ended up going for, which in hindsight is the bloody obvious one, is we actually invested in an app which was specifically designed for knowledge-based use.” 06:51 - 💬 “When you're looking for a knowledge base app, That is one of the big things to look at. Can I create public and private knowledge bases which can sit together so certain people like your staff can access everything, but then your clients, for example, or your customers can just access the public face and stuff?” 12:05 - 💬 “One of the best tips I share with my staff is that when you search for something, if your original search term doesn't find the thing you want, but eventually you find it, then make sure you add that original search term to the article.” 20:01 - 💬 “So a lot of the policy type documents that we used to just have in documents in Google, we're now shifting into our knowledge base and make them highly searchable.” TIMESTAMPED OVERVIEW 00:00 Creating an Efficient Knowledge Base 05:02 Unified Knowledge Base with Circle 07:14 AI-Enhanced Knowledge Base Interaction 10:38 Enhancing Client Self-Service Efficiency 14:26 Streamlining Information Through Categorization 18:40 Distinguishing Knowledge Base vs. Operations Manual 20:51 Sharing Wins and Building Confidence LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes back marketing expert Chantal Cornelius to discuss five unique strategies for effective, human-centric marketing.   Chantal shares insights from her newly released book, “StandOut Strategies,” and coaches Steve live on implementing these strategies in his business. Moreover, the conversation delves into the emotional aspects of decision-making in marketing, highlighting how understanding client emotions can lead to better engagement and results.   You will also learn about the five strategies—Certainty, Connection, Contribution, Growth, and Significance—and how to identify which one resonates most with your business. This episode is packed with practical advice and actionable steps to help you attract your ideal clients and enhance your marketing efforts. KEY TAKEAWAYS 💡 Understanding Client Emotions: Successful marketing hinges on recognising the emotions clients experience when interacting with a business. Since most decisions are made subconsciously, it's crucial to align marketing strategies with how clients want to feel. 💡 Five Marketing Strategies: The five strategies identified are Certainty, Connection, Contribution, Growth, and Significance. Each strategy corresponds to different emotional needs that clients may have when choosing to work with a business. 💡 Personalized Approach: Business owners must identify which of the five strategies resonates most with their services. This can be determined through a simple test that evaluates the emotions clients associate with their business. 💡 Effective Communication: Once business owners identify a strategy, they should incorporate relevant language into their marketing materials, sales conversations, and customer service interactions to create a consistent and appealing message. 💡 Continuous Feedback: Gathering feedback from clients about their experiences and perceptions can provide valuable insights. This can help refine marketing strategies and ensure that the business aligns with client expectations, ultimately leading to better client relationships and increased sales. BEST MOMENTS 04:32 - 💬 “We actually make about 95% of our decisions subconsciously. We don't even know our brains are doing it.” - Chantal Cornelius 08:44 - 💬 “The best way to find out how your clients feel about you is to ask them.” - Chantal Cornelius 11:45 - 💬 “This is where clients will work with you because you can help them to have a bigger impact. You can help them to feel seen, heard, respected.” - Chantal Cornelius 20:12 - 💬 “I try to help people to get from where they are stuck right now, subconsciously or consciously or otherwise, to a place where they are looking more towards a life of freedom.” - Steve Day 32:40 - 💬 “Success for me is being able to do that, to have a business that means I can go away for two weeks...” - Chantal Cornelius TIMESTAMPED OVERVIEW 00:00 “Uncovering Human-Centric Marketing Secrets” 03:29 “Live Marketing Strategy Coaching” 09:53 Emotional Appeals in Charity Donations 13:14 Tailored Business Strategies 16:28 Empowering Coaching for Growth 19:43 Internal Growth Over Business Expansion 23:17 Client Feedback: Key to Improvement 26:51 “Refocusing Core Business Goals” 29:13 Business Feedback Initiative 32:23 “Success Equals Skiing Adventures” VALUABLE RESOURCES Find Out Your StandOut Strategy: https://appletreeuk.com/take-the-test/ LINKS TO CONNECT WITH THE GUEST LinkedIn: https://www.linkedin.com/in/chantalcornelius/ ABOUT THE GUEST Chantal Cornelius is a seasoned marketing consultant and the founder of Appletree Marketing, which was established in 2000. With over two decades of experience, she specialises in assisting service-based businesses, mainly coaches and consultants, in attracting new clients and achieving sustainable growth. Chantal emphasises the importance of emotional connections in marketing, advocating for strategies that resonate with clients' feelings to foster engagement and loyalty.   In addition to her consulting work, Chantal is an accomplished author. Her latest book, “StandOut Strategies”, published in October 2024, delves into innovative marketing approaches that move beyond traditional Unique Selling Points (USPs), focusing instead on emotional engagement to differentiate businesses in competitive markets. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day shares three robust task management strategies for effective delegation. Drawing from his experiences, he reflects on the chaos of his earlier days and how implementing structured systems has transformed his productivity and confidence in outsourcing tasks.   The episode also highlights the importance of daily stand-up meetings, task boards, and project boards. Steve emphasises the value of clear communication, documentation, and the use of video recordings to ensure tasks are completed accurately and efficiently.   By the end of the episode, listeners will gain insights into creating a robust system that streamlines delegation and enhances overall business operations, allowing entrepreneurs to focus on what matters most. KEY TAKEAWAYS 💡 Daily Stand-Up Meetings: Implementing daily stand-up meetings allows teams to connect and discuss priorities. This also helps to delegate tasks effectively, ensuring everyone is aligned and aware of their responsibilities. 💡 Task and Project Boards: Utilizing project management tools like Asana helps organise work. It also allows tasks to be assigned with due dates and clarify what needs to be done and by whom. 💡 Documentation and Training: Recording tasks and meetings and creating operation manuals ensures that all necessary information is captured. Additionally, this allows team members to refer to instructions and training materials, reducing the need for constant clarification. 💡 Recurring Task Management: Establishing a system for managing recurring tasks ensures that important work is scheduled in advance. As a result, it allows for smooth execution in future cycles without relying solely on memory. 💡 Stress Reduction through Systems: Implementing structured systems for delegation and task management reduces stress and uncertainty. This enables business owners to focus on growth and creativity rather than getting bogged down in details. BEST MOMENTS 06:58 - 💬 “That's one thing that I love about daily stand up is that it gives me an opportunity every single day to touch base with people, make sure we're working towards a common goal that everyone's going in the right direction.” 10:16 - 💬 “With those few elements in place, we now have a totally robust, reproducible, easy standardised way of delegating both ad hoc priority and recurring regular work.” 10:55 - 💬 “This is why I am passionate about systems because they make life easier, they take away stress, and they make me have far more enjoyment about running my business.” TIMESTAMPED OVERVIEW 00:00 Confident Task Delegation Process 03:53 Streamlining Meetings with AI & Manuals 09:54 “Streamlined Task Management Process” 10:50 Passion for Systems in Business VALUABLE RESOURCES Our Community: https://join.sys.academy LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day reflects on his entrepreneurship journey. He discusses the importance of shifting perspectives to appreciate the progress made and finding fulfillment in business rather than focusing solely on future goals.   Steve openly talks about the challenges of running a business. He explains the temptation to present a polished image to others and shares how his mindset has evolved over the past year. By emphasising values such as freedom and enjoyment in work, Steve also stresses the importance of working with clients and staff who share your core beliefs.   He encourages listeners to define their own success and celebrate the wins that genuinely matter. Ultimately, this approach fosters a more fulfilling and balanced business and life. KEY TAKEAWAYS 💡 Authenticity in Business Conversations: It's common for business owners to present a polished version of their experiences, often highlighting successes while downplaying challenges. Embracing authenticity can lead to more genuine conversations about the realities of running a business. 💡 Shift in Perspective: A change in mindset can significantly impact how one feels about their business. Focusing on achievements and progress rather than solely on unmet goals can foster a sense of pride and enjoyment in the work being done. 💡 Value of Freedom and Lifestyle: Identifying personal values, such as freedom and family, is crucial in shaping a business that aligns with those values. Creating a business that allows for personal time and fulfilment is essential for long-term satisfaction. 💡 Selective Clientele: Being intentional about the clients and staff one works with can lead to a more enjoyable and less stressful business environment. Attracting clients who share similar values can enhance the overall experience of running a business. 💡 Redefining Success: Success should be defined not just by financial metrics but also by the ability to enjoy life and work in the present. Balancing security and freedom is key to achieving true success in both personal and professional realms. BEST MOMENTS 00:56 - 💬 “At this moment in time, I am genuinely proud of my business. And it's not because anything fundamental has changed. It's because my perspective on my business has changed.” 04:55 - 💬 “One of the big things that I have spent a lot of time doing recently is stopping looking at the business development in terms of growth, but looking at it in terms of who are we working with.” 08:15 - 💬 “I work really hard a lot of the time. But I also created a business that allows me to have freedom.” TIMESTAMPED OVERVIEW 00:00 Perspective change boosts business pride and enjoyment. 06:08 Business stress sacrificed personal life and family. 07:16 Prioritize family now, not after arbitrary goals. 12:36 Scale business with freedom, values, and selectivity. 14:14 Success is enjoying work, community, and freedom. VALUABLE RESOURCES Free access to our flagship RECRUIT RIGHT Framework Free access to our flagship DIDACT Framework LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day engages in a compelling conversation with storytelling expert Stephen Steers, author of “Superpower Storytelling.” They discuss powerful business storytelling strategies and how entrepreneurs can effectively communicate their “why” to captivate potential clients and differentiate themselves in a crowded market.   Stephen also shares his personal journey in sales, emphasising the need for authentic connections and emotional resonance in storytelling. Furthermore, the discussion covers practical frameworks for crafting impactful narratives, including the significance of mission, vision, and milestones.   Listeners will gain valuable insights on leveraging their own stories to foster deeper relationships and drive business success. KEY TAKEAWAYS 💡 The Importance of Storytelling: Sharing personal stories and the “why” behind what you do creates a compelling narrative. This resonates with your audience and encourages engagement. It helps them connect with your business. 💡 Framework for Effective Storytelling: Utilize a structured approach when telling stories by asking four key questions: What’s at stake for the audience? What do they want to learn or achieve? How do you want them to feel? What action do you want them to take next? 💡 Types of Stories to Share: Focus on three main types of stories: your mission (why you do what you do), your vision (what success looks like), and milestones (challenges you've overcome or transformations you've facilitated for clients). 💡 Emotional Connection in Sales: Since 95% of purchasing decisions are made subconsciously, creating an emotional connection through storytelling can significantly influence potential clients and lead to more successful sales. 💡 Building a Story Bank: Maintain a “Story Bank” document where you can collect and organise interesting stories from your life. This resource can help you easily draw upon relevant narratives when engaging with clients or presenting your business. BEST MOMENTS 00:54 - 💬 “To explain to people on an authentic and genuine level, not just what you do, but more importantly why you do it to compel them to want to know more and to work with you.” - Steve Day 05:00 - 💬 “Why you do what you do is your mission. It's not what your company does.” - Stephen Steers 10:16 - 💬 “95% of purchasing decisions take place in the subconscious, which means people are in an emotional state when they make a decision.” - Stephen Steers 20:42 - 💬 “The reason you tell a story is to better help your audience tell their own.”  - Stephen Steers 37:12 - 💬 “Success means creating the freedom for yourself so you can live out the vision you have.” - Stephen Steers TIMESTAMPED OVERVIEW 00:00 Transform reactions with storytelling strategies. 04:17 Founders ignoring employee struggles sparks mission-driven work. 08:43 “Empower teams with guiding principles and questions.” 14:16 Super impressed by effective communication of purpose. 19:05 AI's influence on business: help or hinder? 20:54 Guiding self-discovery through relatable personal stories. 30:15 Exploring Istanbul's Galata Tower, a pivotal moment. 32:21 Stories engage clients like street vendor tricks. VALUABLE RESOURCES Stephen Steers Resources: https://www.stephensteers.com/podcast LINKS TO CONNECT WITH THE GUEST LinkedIn: https://www.linkedin.com/in/stephen-steers/ ABOUT THE GUEST Stephen Steers is the Author of Superpower Storytelling and Creator of Context Selling, with nearly a decade of experience helping founders of Professional services firms tell the stories that get their customers excited to buy from them. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day addresses the challenges many entrepreneurs face when creating effective long-term business plans. He advocates for flexible business planning, explaining why adapting your strategy can lead to greater success than rigid five-year plans.   Responding to a community member's struggle with setting a long-term goal, Steve shares his insights on planning and goal-setting, discussing why he finds committing to fixed long-term strategies challenging. Instead, he focuses on living in the moment and making decisions that align with one's desired future self.   Through a mental visualisation exercise, he encourages listeners to envision their future selves and identify the changes needed in their current lives to achieve that vision.   Steve highlights the importance of enjoying the journey rather than fixating solely on the destination, ultimately guiding listeners toward a more fulfilling and present-focused entrepreneurial experience. KEY TAKEAWAYS 💡 Personalized Planning Approach: Not everyone thrives on traditional long-term planning. It's important to recognise your strengths and preferences. Find a planning style that works for you, whether flexible or structured. 💡 Visualization Exercise: Engaging in a mental visualisation exercise can help clarify your future aspirations. Imagine meeting your future self and reflecting on what changes have occurred in your life to achieve contentment and fulfilment. 💡 Focus on Present Actions: Instead of focusing solely on long-term goals, consider how your current actions and decisions can align with the person you want to become. This approach emphasises living in the moment while still progressing towards your aspirations. 💡 Reflection on Progress: It's beneficial to reflect on how far you've come rather than just focusing on the distance to your goals. This shift in perspective can enhance your satisfaction and happiness in the present. 💡 Embrace Your Unique Strengths: Acknowledge and lean into your unique abilities, whether they involve problem-solving, adaptability, or creativity. Understanding your superpowers can guide you in building a business that aligns with your strengths and passions. BEST MOMENTS 00:34 - 💬 “Having any sort of meaningful and effective five-year plan, let alone a ten-year plan, is just beyond the way my brain works.” 02:37 - 💬 “I just want to be honest with that because I don't think that means that you can't still have goals and you can't still be moving towards something.” 09:01 - 💬 “This isn't a dress rehearsal. You've got to love the journey you're on in order to enjoy life.” 10:08 - 💬 “Being able to reflect back on your progress rather than always looking ahead is also a great way to enjoy and be happy and present in the moment.” TIMESTAMPED OVERVIEW 00:00 Struggling with effective long-term business planning. 06:38 Live presently, prioritise family, adjust time allocation. 07:49 Craft business aligning values, enjoy the journey now. 11:11 Vision guides business decisions toward future goals. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes Annabel Kaye, founder of KoffeeKlatch, to discuss the essential legal considerations for small business owners, particularly when outsourcing work to virtual assistants and freelancers.   Annabel shares her extensive experience in HR and employment law, emphasising the importance of clear, understandable contracts that empower entrepreneurs to navigate legal complexities without unnecessary complications.   The conversation delves into critical topics, such as treating freelancers appropriately to avoid misclassification as employees and the importance of data protection under GDPR. KEY TAKEAWAYS 💡 Understanding Employment Status: When hiring freelancers or virtual assistants, it's crucial to recognise that simply having a contract stating they are self-employed does not guarantee their legal status. If you treat them like employees, they may be classified as such, leading to tax implications. 💡 Data Protection Awareness: Data should be treated with the same care as cash. Before sharing sensitive information, consider who has access to it and implement security measures to protect it. This includes using secure methods for sharing passwords and ensuring that only authorised individuals can access sensitive data. 💡 Importance of Clear Contracts: Contracts should clearly outline the rights and responsibilities of both parties, including clauses that allow freelancers to work for others and to delegate tasks. This helps maintain their status as self-employed and protects both parties legally. 💡 Multi-Factor Authentication: Implementing multi-factor authentication is essential for securing access to sensitive data and systems. Avoid sharing passwords that compromise security, and ensure that access is limited based on roles within the organisation. 💡 AI Usage Caution: Be mindful of data privacy when using AI tools. Ensure that any AI applications used do not inadvertently expose sensitive information. Establish guidelines for utilising AI within your business to maintain data security. BEST MOMENTS 02:17 - 💬 “A lot of legal complications that small businesses suffer from and complain about are not directly created by the law. They're created by people who make a lot of money out of complicating things.” - Annabel Kaye 10:15 - 💬 “So the fundamental test here is If it looks like employment, you treat someone like an employee. If you pay them like an employee, then they're an employee.” - Annabel Kaye 10:32 - 💬 “Contracts are brilliant, but contracts don't overwrite reality.” - Annabel Kaye 25:59 - 💬 “If you start to think of data as money, the whole GDPR thing makes more sense. So the first thing is, if you have 3,000 pounds in cash, and you gave someone access to it... you might want to put it in a safe and give them the safe code.” - Annabel Kaye 45:37 - 💬 “So be sensible, understand that someone's email address, their work email address, is not the same thing as their passport. This is high-risk data that you should not be just emailing around the world.” - Annabel Kaye TIMESTAMPED OVERVIEW 00:00 Plain English contracts and templates for clarity. 06:43 Legal jargon is confusing for small business owners. 13:26 Global work is complex; laws remain national. 21:24 Ensuring fair wages, avoiding sweatshop conditions. 25:27 Data is valuable; treat it like money. 30:04 Supply chain audits require updated security protocols. 33:29 Disabling multi-factor authentication for shared logins compromises security. 40:29 Laptop sharing risks data security issues. 45:54 Cautious with tenant ID data sent overseas. 51:22 Google Shared Drives: Easy, secure file sharing. 55:08 KoffeeKlatch evolved from a freelancer contract necessity. VALUABLE RESOURCES KoffeeKlatch Affiliate link: https://sys.academy/tools LINKS TO CONNECT WITH THE GUEST Facebook: https://www.facebook.com/KoffeeKlatch ABOUT THE GUEST Annabel Kaye is the founder and director of KoffeeKlatch, which provides legal contracts and GDPR support for businesses that outsource to freelancers. With over 40 years of experience in employment law and HR consultancy, Annabel deeply understands the complexities of managing virtual teams and the legal frameworks that support them. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day discusses the challenges small businesses face in adapting to technology changes and keeping up with rapidly evolving AI and app features. He shares a valuable learning experience from a recent team stand-up meeting, where a staff member discovered an underutilised tagging feature in their content management app.   This revelation sparked a conversation regarding staying informed about the tools they use. It also highlighted the need to evolve processes continuously. Steve emphasises that team members should regularly review app updates. They should also explore new features to maximise effectiveness and drive business growth.   Tune in to learn how to leverage technology and foster a culture of continuous improvement within your team. KEY TAKEAWAYS 💡 Embrace Continuous Learning: Team members must stay updated on the features and capabilities of the apps they use. Regularly reviewing app updates can lead to discovering new functionalities that enhance productivity. 💡 Encourage Initiative: Acknowledging and celebrating when team members independently find ways to improve processes can foster a culture of innovation and ownership. 💡 Measure Impact: When implementing new features or processes, tracking and measuring their effects on business outcomes is important. This helps in understanding the value of changes made. 💡 Adapt and Evolve Processes: As technology and tools evolve, so should the processes. Regularly revisiting and updating standard operating procedures (SOPs) ensures the team uses the best practices available. 💡 Foster Collaboration and Communication: Regular team meetings should include discussions about new app features and updates. This keeps everyone informed and allows for collective brainstorming on effectively leveraging these tools. BEST MOMENTS 04:38 - 💬 “The acknowledgement here was actually, this is a really positive thing, that somebody has independently improved the way that we are working in the business without me getting involved and prompting them to do it.” 06:05 - 💬 “The risk is that when something's documented, that becomes the way it's done. Regardless of the evolution of technology or the evolution of the process.” 06:56 - 💬 “We need to read those monthly app updates that come out. Those things that you often just trash and think, oh, I'll get back to that sometime.” 08:42 - 💬 “Encouraging and reminding our staff to keep ahead of the game by keeping an eye on what's going on and being aware of how that might benefit the business is a massively positive thing.” TIMESTAMPED OVERVIEW 00:00 Staying updated with technology is challenging. 05:54 Update processes continuously for evolving best practices. 07:47 Encourage staff versatility; stay updated on trends. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr Steve Day was joined by Aytekin Tank, the founder of Jotform and author of the bestselling book “Automate Your Busy Work.” Aytekin shares his entrepreneurial journey, detailing how he transformed his small business by leveraging automation and delegation to compete against giants like Google.   The conversation delves into the future of AI and its potential to revolutionise business processes, particularly with the upcoming launch of Jotform AI Agents, which aims to replace traditional forms with interactive AI-driven conversations. Aytekin also discusses the importance of company culture as Jotform grows, emphasising the need for small, cross-functional teams to maintain a collaborative environment.   This insightful episode is packed with valuable lessons for entrepreneurs looking to scale their businesses while maximising efficiency and innovation. KEY TAKEAWAYS 💡 Embrace Automation and Delegation: The journey of building Jotform highlighted the importance of automating tasks and delegating responsibilities to free up time for focusing on product development and strategic growth. 💡 AI Integration in Business: The upcoming Jotform AI Agents product aims to revolutionise how businesses interact with clients by replacing traditional forms with AI-driven conversations, making processes more engaging and efficient. 💡 Cultural Foundations: Establishing a strong company culture is crucial, especially as a business grows. Creating small, cross-functional teams fosters collaboration and ownership, which can lead to better decision-making and productivity. 💡 Iterative Product Development: Launching a product is just the beginning. Moreover, continuous feedback from users is essential for refining and improving the product, emphasising the importance of beta testing and user engagement. 💡 Leverage Personal Strengths: Identifying and utilising personal strengths or “superpowers” can significantly enhance the chances of success when transitioning from a service-based business to a product-based one. BEST MOMENTS 07:23 - 💬 “I wanted to share all the things that I learned about automation with a book. So I started writing a book. It took me a long time, but I released that book last year, finally, and it actually became a Wall Street Journal bestseller.” - Aytekin Tank 12:33 - 💬 “We are kind of disrupting our own business, replacing forms with AI.” - Aytekin Tank 21:39 - 💬 “I think you set the culture by not talking about it, but with your actions, with your decisions.” - Aytekin Tank 26:32 - 💬 “Stop blaming people. If there's anyone to blame, it's always you as the leader...we then take that blame and then put it into something useful by actually saying, how do we change the way things are done from the get-go?” - Steve Day TIMESTAMPED OVERVIEW 00:00 Streamlined email processing and outsourced support tasks. 04:12 Automated deployments enabled frequent product releases. 09:56 Explored AI use, improved delegation, and enhanced productivity. 11:13 Delegated operational tasks to focus on AI. 15:41 Make forms enjoyable to increase completion rates. 20:18 Maintaining company culture with many employees remotely. 24:31 Small team ownership fosters a celebratory culture. 27:13 How to start an app on a budget? 32:18 AI product development is promising but challenging. 33:21 Flexible software empowers starting product companies now. 39:00 Apps for time management and writing used. 41:02 Enjoy the journey regardless of company size. VALUABLE RESOURCES Steve Day: Free access to our flagship DIDACT Framework Free access to our flagship RECRUIT RIGHT Framework   Aytekin Tank: Automate Your Busywork book: https://aytekintank.com/books/automate-your-busywork/ LINKS TO CONNECT WITH THE GUEST Website: https://aytekintank.com/ ABOUT THE GUEST Aytekin Tank founded Jotform and authored the bestselling book “Automate Your Busy Work.” Aytekin has a wealth of experience in entrepreneurship, particularly in bootstrapping and scaling a business globally. He’s also deeply invested in the future of AI and how it can revolutionise how we approach busywork and automation. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day interviews Neil Rogers, co-founder of Positive Activity and author of Bar Tips: Everything I Needed to Know in Sales I Learned Behind the Bar. Neil shares his unique journey from working in hospitality to becoming a sales expert, offering valuable sales strategy tips and emphasising the importance of mindset training and personal development.   He introduces his 11-step Positive Activity process, which includes practical tips for entrepreneurs on leveraging simple yet effective strategies to enhance their sales techniques and business development. Additionally, listeners will gain insights into the significance of consistency, the power of appreciation practices, and the value of building genuine relationships in sales.   Neil's engaging anecdotes and practical advice aim to inspire entrepreneurs to take actionable steps toward success while maintaining a positive mindset. KEY TAKEAWAYS 💡 Mindset Matters: Starting each day with a positive mindset through practices like journaling and appreciation can significantly impact productivity and creativity. Reflecting on what you appreciate helps set a positive tone for the day. 💡 Consistency is Key: Implementing a consistent routine, such as a 90-day personal or professional development plan, can lead to substantial improvements over time. Small, incremental changes can yield significant results. 💡 The Power of Personal Connection: Building relationships through in-person interactions and follow-ups is crucial in sales. Additionally, being present in various social settings and engaging with potential clients can create business opportunities. 💡 Effective Communication: Listening to clients and understanding their needs is essential. Moreover, tailoring your approach based on their feedback and being open to their requirements can lead to successful outcomes. 💡 Tenacity Over Persistence: While persistence is important, being tenacious—combining persistence with creativity and adaptability—can lead to better sales and business development results. Finding unique ways to connect with clients can set you apart. BEST MOMENTS 11:33 - 💬 “What you appreciate appreciates.” - Neil Rogers 25:59 - 💬 “One thing that I know to be true is the more systemised anything is, the better it is.” - Steve Day 28:17 - 💬 “Show up wherever people gather and don't be over salesy, but make some sort of contact with them.” - Neil Rogers 32:24 - 💬 “If you're in small business, you're in business, you have to be out there. You have to be in touch with people. And then you have to do the all-important follow-up.” - Neil Rogers 43:58 - 💬 “Get involved as much as you can, to be part of the solution and not just be the problem.” - Neil Rogers TIMESTAMPED OVERVIEW 00:00 Introduction to a hospitality industry expert. 03:39 Listen, respect time, punctuality, teamwork, be early. 08:35 Avoid debates with clients; focus on solutions. 12:47 Journaling and positivity improve special needs navigation. 15:24 Reflecting on the Four Agreements' principles daily. 18:29 Use spreadsheets for tracking contacts and referrals. 20:13 Stick to process; embrace mindfulness, creativity, and persistence. 26:15 Tips for overcoming sales call anxiety. 27:37 Combine tech skills with personal networking effectively. 30:31 Timing, over-delivery, referral ask lead to success. 34:59 Timing is crucial; unexpected messages can matter. 37:05 Understand needs, be receptive, listen, and adapt sales. VALUABLE RESOURCES Steve Day: Free access to our flagship DIDACT Framework LINKS TO CONNECT WITH THE GUEST Website: https://www.positiveactivity.net/ LinkedIn: https://www.linkedin.com/in/neil-p-rogers-cas-68a4a22/ Instagram: https://www.instagram.com/authorneilrogers/  TikTok: https://www.tiktok.com/@authorneilrogers Facebook: https://www.facebook.com/authorneilrogers YouTube: https://www.youtube.com/channel/UC6C_rB34QvfPpZkB67fzkqQ Twitter: https://twitter.com/NeilRogersTips ABOUT THE GUEST Our guest, Neil Rogers, is a bartender turned multimillion-dollar salesman and entrepreneur.  As the father of an Autistic Man, he is a Special Needs Advocate.    Here’s Neil Rogers, who began his journey pouring drinks in Boston while navigating through college. Drawing on his deep roots in hospitality, he has since built a remarkable 37-year award-winning career in sales. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes Judy Weber, a former trial lawyer turned renowned Christian business coach and scaling strategist for women entrepreneurs. Judy shares her inspiring journey from humble beginnings to becoming a successful coach, emphasising the importance of faith, mindset and authenticity in achieving business success.   She introduces her “Joyful Scaling Method,” which focuses on three key strategies: breakthrough, operations, and profit, designed to help entrepreneurs scale their businesses while maintaining joy in their work.   Listeners will gain valuable insights into overcoming common obstacles, the significance of community, and practical steps to identify and delegate tasks effectively. This episode is a must-listen for anyone looking to elevate their business while staying true to their calling. KEY TAKEAWAYS 💡 Mindset Matters: Mindset heavily influences business success. Therefore, examining and adjusting your thoughts to align with your goals is essential, as every strategy will only work if your mindset is right. 💡 Joyful Scaling Method: This method consists of three key strategies: Breakthrough Strategy (focusing on marketing and sales processes), Operations Strategy (emphasising team dynamics, standard operating procedures, and automation), and Profit Strategy (analysing financials and client results). 💡 Identify Your Best Client: It is crucial to understand and define your ideal client. Knowing their specific needs and challenges allows for more targeted marketing and communication, significantly enhancing engagement and conversion. 💡 Community and Support: Building a supportive community is vital for entrepreneurs, especially women. Moreover, sharing experiences and challenges with like-minded individuals can encourage and hold them accountable, making the entrepreneurial journey less lonely. 💡 Delegate Effectively: Utilize the Dream Team protocol to assess tasks and determine which should be delegated. Specifically, this involves categorising tasks into CEO-level activities, those that should be delegated, and those that can be kept based on personal preference and time management. BEST MOMENTS 07:39 - 💬 “For me, faith is in Christ. For others, it may be in something else, but I will tell you this, if you don't believe in yourself, in you, like, this is my calling, you're just not going to make it.” - Judy Weber 09:32 - 💬 “Success is the result of who you believe yourself to be, and that we don't get what we want, we get who we are.” - Judy Weber 23:41 - 💬 “We need to find what I call the corner of the market where you own it.” - Judy Weber 25:02 - 💬 “The challenges that you've had, the experience you've had, that is what makes you unique, and also puts you in a pool of one.” - Steve Day 26:44 - 💬 “Understanding that fundamental that the way you react to things is so out of your control. Unless you realise that and then put things in place to change the way you react, then life's really difficult, and business is really difficult.” - Steve Day 32:07 - 💬 “Success is really walking in your calling.” - Judy Weber TIMESTAMPED OVERVIEW 00:00 Launched coaching business after confronting embarrassment. 06:40 Women are self-critical; they need support from women. 07:51 Faith transcends religion; belief in self matters. 12:56 Joyful scaling: breakthrough, operations, profit strategies. 14:23 Team, SOPs, automation, operations, profit strategy. 17:02 Decide quickly: Keep or remove tasks. 21:15 Embrace challenges; they lead to breakthroughs. 23:30 Identify uniqueness, challenge conventional wisdom, and differentiate approach. 26:07 Reprogramming mind through self-reflection and methods. 32:18 Success is fulfilling and sharing your calling. VALUABLE RESOURCES Steve Day: Free access to our flagship DIDACT Framework   Judy Weber: Make Bold Offers Challenge: https://www.judyweber.co/makeboldoffers LINKS TO CONNECT WITH THE GUEST Website: http://judyweber.co Podcast: https://www.judyweber.co/podcast Instagram: https://www.instagram.com/judyweberco/ LinkedIn: https://www.linkedin.com/in/judyweberco/ Facebook: https://www.facebook.com/judyweberco YouTube: https://www.youtube.com/c/joyfulscalingforfemaleceos ABOUT THE GUEST Judy Weber is a former trial lawyer and C-suite executive. She is a renowned Christian business coach and scaling strategist for women entrepreneurs.    As the host of the "Joyful Business" podcast, she inspires entrepreneurs to pursue miraculous results through faith-fueled thought modelling.    Judy’s mission is to normalise miraculous outcomes for entrepreneurs, emphasising that success is inevitable when one operates from a place of calm, confidence, and certainty. She teaches her clients to think strategically and win, integrating her legal expertise with her faith-driven approach to entrepreneurship. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes business operations expert Tobey Wyatt, who shares her insights on navigating the complexities of entrepreneurship while managing ADHD. Tobey discusses her journey with ADHD, emphasising the importance of understanding energy expenditure rather than capability.    The conversation delves into the significance of creating safe, judgment-free spaces for leaders to express their frustrations and the necessity of effective task and time management. Tobey highlights the curb-cut effect, illustrating how solutions for specific challenges can benefit a broader audience.    The episode also explores the nuances of ambition, addressing the internal struggles many face when pursuing success and the importance of balancing ambition with empathy for others. Tune in for practical strategies and thought-provoking insights that can help entrepreneurs thrive amidst chaos. KEY TAKEAWAYS 💡 Understanding ADHD and Neurodivergence: The discussion highlights the importance of recognising ADHD not as a capability problem but as a different way of processing information and energy. This perspective can help individuals understand their unique challenges and strengths. 💡Creating Safe Spaces for Communication: Establishing a judgment-free environment is crucial for effective leadership. Leaders should foster open communication where team members feel safe to express frustrations and challenges without fear of repercussions. 💡The Importance of Systems and Accountability: Business owners need to implement systems for task and time management. Having an accountability partner, such as a Chief of Staff or an operations expert, can help maintain focus on these systems and improve overall efficiency. 💡The Curb Cut Effect: Solutions designed for specific groups, such as those with disabilities, often benefit a wider audience. This principle encourages leaders to consider how addressing the needs of one individual can create positive changes for the entire team. 💡Ambition and Its Dual Nature: Ambition itself is not inherently negative; rather, it is the intent and methods used to pursue that ambition that can lead to destructive outcomes. Leaders should nurture their ambition while being mindful of their pursuit's impact on others. BEST MOMENTS 05:10 - 💬 “I think we have mislabeled so much of ADHD as a capability or a capacity problem. Like if you have ADHD, you're not capable of, or you're going to have a really big problem with...” - Tobey Wyatt 09:53 - 💬 “Once we become aware of it and we can make choices based on our energy expenditures or inputs, then the world becomes so much better.” - Tobey Wyatt 10:16 - 💬 “One thing I truly believe is that the biggest challenges we face on a consistent basis are often the source of our greatest superpowers later in life.” - Steve Day 17:20 - 💬 “Most bad behaviour, most overreactions, and most responses that just don't feel good to other people are not driven from a place of, you know, I want to be mean, or I want to be hurtful...” - Tobey Wyatt  35:41 - 💬 “The solutions that work for a marginalised group or a group that struggles with some sort of very specific things very often helps the mass population or a lot more people than the solution was necessarily intended for.” - Tobey Wyatt 45:58 - 💬 “It's not the ambition in and of itself that was the destructive force. There are two things about ambition that can be destructive. One is what you're ambitious about...” - Tobey Wyatt TIMESTAMPED OVERVIEW 00:00 Tobey: Expert in operations, ADHD, mother, entrepreneur. 05:28 Achieving tasks drains energy significantly for neurodivergent. 07:42 Introverts and extroverts: sources and expenditure of energy. 12:55 Leadership emotional support: lacking and critically important. 18:55 Judgment-free space for open, productive communication. 22:50 Passionate about structured systems from personal struggles. 25:28 Business operations: often overlooked, crucial for success. 30:16 Task switching disrupts our brain's processing abilities. 34:59 Curve cuts benefit everyone, not just wheelchairs. 41:25 CEO success offers choices others may lack. 45:18 Ambition can be a positive or destructive force. 46:27 Ambition's impact depends on goals and methods. VALUABLE RESOURCES Steve Day: Free access to our flagship DIDACT Framework LINKS TO CONNECT WITH THE GUEST Website: https://www.motherlode.biz LinkedIn: https://www.linkedin.com/in/tobeywyatt ABOUT THE GUEST Tobey is a business operations expert, having been in the head of operations and Chief of Staff roles in organisations from bootstrapped startups to non-profits and global Fortune 50 companies across many industries.    Earlier this year, she was diagnosed with ADHD, a mom of 3, including 2 5 & under, and an entrepreneur who has been through a whole lot of "life" over the last many years.     Shen now helps Business owners and CEOs who are frustrated at the chaos inside their organisation, poor internal communications, or lack of progress toward goals. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day addresses the common challenge of project overruns and the importance of establishing clear goals and structure to ensure timely completion. He introduces a straightforward two-step process that combines SMART goals with lead and lag KPIs to enhance project management.   By sharing his experience with migrating a knowledge base, Steve emphasises the significance of setting specific, measurable, achievable, relevant, and timed objectives while tracking progress through key performance indicators.   This episode is a valuable resource for entrepreneurs looking to streamline their projects, maintain team motivation, and ultimately achieve their business goals more effectively. KEY TAKEAWAYS 💡 Importance of Structure in Projects: Establishing clear goals, targets, and KPIs is crucial. It ensures projects are completed on time and keeps team members motivated. 💡 Utilizing SMART Goals: Implementing the SMART criteria (Specific, Measurable, Achievable, Relevant, Timed) helps define project objectives clearly. This makes it easier to track progress and adjust as needed. 💡 Lead and Lag KPIs: Setting lead KPIs (daily or weekly targets) allows for ongoing assessment of project progress. In contrast, lag KPIs measure the outcome, helping to keep the team accountable and motivated. 💡 Data-Driven Adjustments: Regularly reviewing project data enables adjustments to timelines and goals based on actual performance. This ensures that targets remain realistic and achievable. 💡 Prioritization and Accountability: Discussing project metrics in meetings helps prioritise tasks and address delays. It fosters a culture of accountability, ensuring important projects are not sidelined. BEST MOMENTS 05:06 - 💬 “SMART is about defining the project, and you know the results you're expecting and the time it's going to take.” 09:16 - 💬 “I use smart goals when we use them effectively to plan, to adjust based on data, to track that data through using lead KPIs, and then adjust it again throughout the project if needed.” 10:02 - 💬 “When we've got a smart data-driven goal, we can see that, and then they can flag up saying in a very quick meeting, so we have a weekly our company meeting, tell me how you're doing with your KPIs.” TIMESTAMPED OVERVIEW 00:00 Use SMART goals with lead and lag KPIs. 08:42 Adjust project timelines based on realistic assessments. 11:26 Numbers guide projects; improve efficiency and motivation. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes Miriam Ortiz Y Pino, a simplicity expert and money breakthrough business coach. They delve into the challenges of disorganization and the importance of organizing for efficiency through creating systems that enhance productivity and profitability in both personal and professional lives.   Miriam shares her journey from a naturally organized child to a successful entrepreneur, emphasising the significance of understanding the underlying systems behind tools and habits. In addition, listeners will gain practical insights on how to reverse engineer their goals, develop effective habits, and ultimately create a more streamlined and fulfilling existence.   Tune in for valuable tips on overcoming organizational obstacles and achieving a balanced life that integrates both joy and productivity. KEY TAKEAWAYS 💡 Understanding Systems Over Tools: It’s essential to grasp the underlying systems that tools, like apps or planners, are meant to support. Otherwise, switching tools without understanding your needs and developing habits can lead to inefficiency. 💡 Incremental Improvements: Achieving organization and productivity is a gradual process. Focus on making small, manageable changes rather than attempting to overhaul everything at once. This approach helps build sustainable habits. 💡 Understanding financial statements and managing paperwork effectively can improve business practices and increase profitability. 💡 Motivation Through Desired Outcomes: Connect tasks to your larger goals to stay motivated in your organization journey. Additionally, understanding the "why" behind your actions can help maintain focus and drive. 💡 Holistic Approach to Life Balance: Instead of striving for a strict work-life balance, aim for an integrated life where work and personal interests align. This allows flexibility and enjoyment in both areas, leading to a more fulfilling existence. BEST MOMENTS 03:00 - 💬 “People aren't born organized, but some of us are born seeking order.” - Miriam Ortiz Y Pino 05:55 - 💬 “Every 10 minutes a day that you waste doing stuff that you shouldn't be doing, that adds up to 40 hours a year in a given working year.” - Steve Day 09:23 - 💬 “It's not about perfection. It's about done. Put it out there, iterate, figure it out next time, improve it.” - Miriam Ortiz Y Pino 30:03 - 💬 “How do you create a life well lived where you have space for the people and the experiences and the ideas in your life?” - Miriam Ortiz Y Pino 41:21 - 💬 “A goal is something you're trying to achieve, some sort of milestone that gets you closer to your desired outcome, which is the aspirational thing you're actually trying to get out of participating with that goal.” - Miriam Ortiz Y Pino TIMESTAMPED OVERVIEW 00:00 Natural organizer developed systems to help families. 04:08 Organized chaos led to business realisation. 09:51 Practical habits for organizing life and time. 13:34 ADHD discovery led to effective coping mechanisms. 17:31 Money archetypes reveal life patterns, including clutter. 21:15 Understanding business basics is crucial for success. 23:15 Five essential systems: money, marketing, people, deliverables, inventory. 28:35 Align work-life, enjoy interconnected living balance. 30:52 Balance work priorities and spontaneous leisure activities. 34:32 Daily routine: Money, marketing, people, creative time. 36:53 Struggling with content, uses assistant for support. 40:02 Simple first steps evolve through many iterations. 44:45 Changing habits is crucial for a lasting organization. VALUABLE RESOURCES Steve Day:  Free access to our flagship DIDACT Framework   Miriam Ortiz Y Pino: One-Minute Mail Solution: https://www.morethanorganized.net/oneminutemail LINKS TO CONNECT WITH THE GUEST Website: https://www.morethanorganized.net LinkedIn: https://www.linkedin.com/in/miriamortizypino/ Facebook: https://www.facebook.com/morethanorganized/ Instagram: https://www.instagram.com/moypmto/ YouTube: https://www.youtube.com/user/MorethanOrganized Pinterest: https://www.pinterest.com/moypmto ABOUT THE GUEST Miriam Ortiz Y Pino is a Simplicity Expert & Money Breakthrough Business Coach. She’s also an Entrepreneur, Writer, and the Creator of The Streamlined Solution.   She works with entrepreneurs and other busy, creative people to create environments that promote control, freedom, and wealth through organization.   Additionally, Miriam holds certificates in Workplace Productivity, Residential Organizing, Courageous Coaching Methods, Fire Starter Sessions, Sacred Money Archetypes and Money Breakthrough Business Coaching. She is a Golden Circle NAPO member and an NAPO University instructor. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr Steve Day was joined by Celi Arias, the CEO and founder of The Grown Ass Business, in this episode. Celi shares her journey from a young entrepreneur to a successful operations consultant and business coach, emphasising the importance of systemizing business growth. She discusses the challenges entrepreneurs face, particularly the feeling of wearing multiple hats and the overwhelm that comes with it.   Celi also introduces her unique methodology, which focuses on five key growth systems that help entrepreneurs streamline their operations and achieve predictable growth.   Throughout the conversation, they explore the significance of understanding product-market fit, the role of accountability in implementing systems, and how to create a business that allows for both success and personal fulfilment. Tune in for valuable insights on leveraging systems to break free from revenue plateaus and burnout. KEY TAKEAWAYS 💡 Importance of Systemization: Successful businesses often move beyond the founder's creative whims by implementing systems and operations that streamline processes. As a result, they achieve predictable and sustainable growth. 💡 Understanding Key Growth Metrics: Entrepreneurs should identify the minimum viable metrics and tools for each department, such as marketing, sales, and finance. This will help them manage their business and drive growth without feeling overwhelmed. 💡 Product Market Fit: Businesses must understand their product market fit before investing in marketing campaigns. This includes pricing, messaging, and target audience. Otherwise, they risk wasting resources on ineffective strategies. 💡 Accountability and Consistency: Regular check-ins and accountability measures help entrepreneurs stay focused on their goals. Additionally, they ensure progress, even amidst the chaos of running a business. 💡 Lifelong Learning and Adaptation: Continuous learning and adapting systems to fit business needs are crucial for success. Additionally, entrepreneurs should embrace simplicity. They must focus on actionable steps instead of getting lost in complexity. BEST MOMENTS 02:43 - 💬 “The businesses that do really well are the ones that start to really systematize certain operations in the business.” - Celi Arias 04:28 - 💬 “If you really start to operationalize and systematize things, it makes things easier.” - Celi Arias 06:30 - 💬 “You should always be engineering your business for growth.” - Celi Arias 24:11 - 💬 “It takes some time to adapt to a new way of doing and being and thinking.” - Celi Arias 36:53 - 💬 “There is a time and a place for complexity, and it is not for capturing ideas and organising yourself.” - Steve Day TIMESTAMPED OVERVIEW 00:00 Success requires systemizing operations, not whims. 04:57 Challenged to systemize growth, became a growth-focused consultant. 08:15 Systems intimidate, simplicity annoys, yet it works. 10:48 Master dashboard simplifies key roles for business growth. 14:10 Focus on growth, not just marketing expenses. 17:54 Executing plans is harder than learning them. 21:14 Break the cycle: Focus on meaningful goals. 25:56 Clients succeed by implementing operational systems. 28:50 Traction and E Myth transformed my business mindset. 32:33 Distill concepts for practical, actionable learning. 35:52 Notes app organises content ideas effectively now. 37:21 Binaural beats enhance focus, meditation, and productivity. 41:33 Consistency and systems improve life and business. VALUABLE RESOURCES Steve Day:  Free access to our flagship DIDACT Framework   Celi Arias: My GAB Method on my website: https://grownassbusiness.com/ LINKS TO CONNECT WITH THE GUEST LinkedIn: https://www.linkedin.com/in/celiarias/ Instagram: https://www.instagram.com/celigrowsbusiness/ ABOUT THE GUEST Celi Arias is the CEO and Founder of The Grown Ass Business™, where she empowers entrepreneurs to break free from revenue plateaus and burnout by teaching them to manage their ventures as a whole ecosystem.   In addition, the Upside recognised her as a top Coachin 2024. Having grown multiple 7-figure businesses, Celi draws from her diverse background and extensive education to help entrepreneurs scale their businesses to seven figures and beyond. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day explores the Fathom AI Notetaker. He details why it has become the preferred choice for his business over other alternatives. Additionally, he discusses the essential role of AI note-taking apps in enhancing productivity and communication within teams, highlighting Fathom's impressive free version and affordable premium features.   Listeners will learn how to maximise the app's capabilities, including unlimited storage, real-time highlights, and seamless integration with tools like Slack and Zapier. Steve also shares insights on how to efficiently manage meeting notes and action points, making it easier for teams to access important information.   So, tune in to discover how Fathom can transform your business meetings and improve collaboration. KEY TAKEAWAYS 💡 Fathom as the Preferred AI Note-Taking App: Fathom was chosen over other AI note-taking apps because of its impressive features. It offers a robust free version and a reasonably priced premium version. The premium version includes additional team functionalities. 💡 Enhanced Meeting Management: Using Fathom helps businesses efficiently summarise meetings. Additionally, it features clickable timestamps and action points. This makes it easier for team members to revisit important discussions without sifting through lengthy recordings. 💡 Unlimited Free Storage: Fathom provides unlimited storage for meeting recordings at no cost. This eliminates the need for businesses to use other storage solutions. For example, Google Drive can quickly fill up. 💡 Real-Time Highlighting Feature: Fathom includes a unique feature for capturing highlights during meetings in real-time. Users can share these highlights via Slack or save them for later use. This ensures that important moments are not forgotten. 💡 Integration with Zapier: Upgrading to the premium version enables integration with Zapier. This allows users to automate sharing meeting summaries and highlights. They can share across various platforms, such as Google Docs and Asana. This enhances team collaboration and accessibility. BEST MOMENTS 00:51 - 💬 “We’ve settled on Fathom because of some of its amazing features. The fact that the free version is absolutely awesome.” 03:31  - 💬 “And because it's transcribed, you can actually search the transcript as well to find any instance of a keyword or a phrase that was said. So it's really easy to actually go back to the exact point that you want.” 11:04 - 💬 “It helps me with my incredibly forgetful brain because I can go back and find stuff just by remembering what it was about.” TIMESTAMPED OVERVIEW 00:00 AI note-taking app improves meeting recall efficiency. 03:41 Fathom offers free unlimited meeting storage online. 09:18 Zap enhances meeting organisation, access, and summaries efficiently. 10:32 Fathom enhances meeting recall, search, and sharing. VALUABLE RESOURCES Affiliates Links: https://sys.academy/tools LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day engages in a thought-provoking conversation with Dr. Robin Hills, a renowned business psychologist and expert in emotional intelligence. They explore emotional intelligence's profound impact on business owners, leaders, and managers, enhancing performance, relationships, and overall job satisfaction.   Robin emphasises the importance of understanding emotions in decision-making and the necessity of empathy in client interactions. The discussion also touches on the relevance of mindfulness in improving productivity and the unique human qualities that artificial intelligence cannot replicate.   Listeners will gain valuable insights into leveraging emotional intelligence to foster better communication, leadership, and, ultimately, a more fulfilling work environment. KEY TAKEAWAYS 💡 Definition of Emotional Intelligence: Emotional intelligence is being smart with your feelings, combining thinking and emotions to make authentic decisions and build quality relationships. 💡 Importance for Business Owners: Recognizing and understanding emotions is crucial for business owners, as emotions underpin decision-making, learning, and overall human experience. This awareness can lead to better client relationships and improved business outcomes. 💡 Empathy in Client Interactions: Empathy is essential for understanding clients' emotions and needs. Moreover, by stepping into their shoes and seeing situations from their perspective, business owners can foster better relationships and enhance service delivery. 💡 Mindfulness and Presence: Mindfulness involves being present and focused on the current moment, which can improve communication and decision-making.  Additionally, it allows individuals to recognise their limitations and seek input from others, enhancing collaboration and understanding. 💡 Complementing Artificial Intelligence: Emotional intelligence is a vital human skill that complements artificial intelligence. While AI can handle data and automate tasks, it lacks the ability to understand and respond to human emotions, making emotional intelligence increasingly important in business and leadership. BEST MOMENTS 04:16 - 💬 “It's being smart with your feelings. It's the way in which you combine your thinking with your feelings in order to make good, authentic decisions and build up quality relationships with a view to taking action.” - Robin Hills 10:41 - 💬 “What we've got to do is to remember, particularly when we're working with clients, and everybody is a client, that it's more about them. It's about fulfilling their needs rather than fulfilling my needs.” - Robin Hills 17:53 - 💬 “Most people think of mindfulness as going into some sort of trance and sitting around with just sticks and going home, and mindfulness is not it's being very much in the present moment and focusing and concentrating on what you're doing in the present moment.” - Robin Hills 26:45 - 💬 “Emotional intelligence gives us the ability to innovate, to be creative, to be artistic, to be compassionate, to be empathetic, to be a leader. And all of these things are going to be vital for the future.” - Robin Hills TIMESTAMPED OVERVIEW 00:00 Improve business success with emotional intelligence insights. 05:49 Discussing client compatibility and emotional perception differences. 09:15 Empathy is hindered by emotional reactions. 12:04 Align message with client's focus and priorities. 13:58 Marketing challenges: audience understanding and message reception. 19:23 Embrace awareness and humility in leadership focus. 20:47 ADHD discovery became both a strength and a challenge. 23:43 Everyone exists uniquely on their spectrum. 28:42 AI can't replicate human emotional connection. 32:44 Emotional responses are shaped by hormones, environment, and experiences. 35:47 Provides online emotional intelligence training and courses. 37:34 Conflict, communication, confidence, guidance, recruitment, organisational fit. 44:59 Embrace mistakes; grow through experience and adaptation. VALUABLE RESOURCES Ei4Change Courses: https://emotional.intelligence.courses LINKS TO CONNECT WITH THE GUEST Website: https://ei4change.com  LinkedIn Profile: https://www.linkedin.com/in/robinhills/ LinkedIn Page: https://www.linkedin.com/company/ei4change/ Facebook: https://www.facebook.com/EI4Change/ Twitter: https://twitter.com/Ei4Change Instagram: https://www.instagram.com/ei4change/ YouTube: https://www.youtube.com/channel/UCBBxGskYxL0wnRfuyz_wHZA/feed ABOUT THE GUEST Dr. Robin Hills is a business psychologist and the director of ‘Ei4Change,’ a company specialising in emotional intelligence for change.    He has taught and empowered over 400,000 people. He has been recognised with multiple awards, including "International Impact Company of the Year" by Dotcom Magazine and "Best Transformative Emotional Intelligence Coach" by The CIO Times.    In early 2024, Robin was presented with an Honorary Doctorate in Advanced Studies in Psychology for his contributions to emotional intelligence training. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr Steve Day shares valuable insights on the importance of process optimization and continual improvement within a business. After a recent meeting with a staff member, he highlights how revisiting and streamlining existing systems can lead to significant time savings—potentially up to six weeks a year.   Furthermore, Steve emphasizes the necessity of adapting to changes in technology, team dynamics, and business needs. He also encourages entrepreneurs to empower new employees to provide fresh perspectives on outdated processes.   By leveraging tools like Asana, Zapier, and Slack, he illustrates how simplifying workflows can enhance efficiency and, therefore, free up time for more valuable tasks. KEY TAKEAWAYS 💡 Continuous Process Optimization: Systemization is an ongoing process that requires regularly revisiting and updating systems to adapt to technological changes, team capabilities, and business needs. 💡 Fresh Perspectives from New Staff: Bringing in new employees provides an opportunity to evaluate existing processes. Moreover, their fresh eyes can identify inefficiencies and areas for improvement that long-term staff may overlook. 💡 Empower Staff to Speak Up: Creating a culture where employees feel comfortable sharing their thoughts on processes can lead to significant improvements. Additionally, encouraging honesty about challenges can help streamline operations. 💡 Eliminate Redundancies: Reviewing and simplifying processes can save substantial time. For example, eliminating unnecessary tasks and projects can free up hours to be redirected to more valuable activities. 💡 Focus on Core Processes: Regularly assess core processes, such as financial receivables, to ensure efficiency. Streamlining these processes can lead to significant time and cost savings, ultimately enhancing overall business performance. BEST MOMENTS 01:40 - 💬 “You will never finish systemising your business because things change.” 05:00 - 💬 “When we bring someone new in, it's a huge opportunity to get a fresh pair of eyes on processes, for someone to tell us, this is difficult, this doesn't make sense, I'm struggling.” 10:49 - 💬 “Take check now and again to revisit some of your old existing processes, the core processes that aren't going to go away and make sure they are efficient.” TIMESTAMPED OVERVIEW 00:00 New staff highlighted the need for a system overhaul. 04:45 Encourage new hires to improve company processes. 10:25 Simplify processes to save time and money. 11:47 Mind inefficient processes; optimize them for efficiency. VALUABLE RESOURCES Free access to our DIDACT Framework LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day is interviewed by Josh Keegan on the Ultimate FD Podcast, where they delve into essential topics for entrepreneurs looking to scale their businesses. They discuss the importance of creating effective systems, particularly in managing virtual teams and documenting processes to free business owners from being overwhelmed by daily tasks.    Steve shares practical tools such as screen capture software and flowchart techniques to help entrepreneurs delegate effectively and streamline operations. The conversation also covers strategies for managing remote workers, enhancing communication efficiency, and the significance of establishing a supportive company culture.    Tune in for valuable insights to help you optimise your business processes and improve team performance. KEY TAKEAWAYS 💡 Importance of Systems: Establishing clear systems and processes is crucial for business owners to avoid being the sole knowledge repository. Documenting tasks ensures that operations can continue smoothly even when key personnel are unavailable. 💡 Utilizing Tools for Documentation: Screen capture tools and flowcharts are essential for capturing processes. Recording tasks while performing them and creating visual representations of workflows can help train new team members and maintain consistency. 💡 Delegation and Team Empowerment: Encouraging team members to document their processes and create systems fosters a culture of ownership and efficiency. This alleviates the burden on the business owner and empowers employees to take initiative. 💡 Structured Communication: Implementing a structured meeting framework, such as daily stand-ups, weekly one-on-ones, and project meetings, helps maintain clear communication and accountability within the team. This structure minimises interruptions and ensures that everyone is aligned on priorities. 💡 Effective Management of Virtual Teams: Understanding the cultural context of team members and developing management skills are vital for leading virtual teams. Setting up a supportive environment with clear expectations and regular check-ins can significantly enhance team performance and morale. BEST MOMENTS 02:16 - 💬 “Getting stuff out of people's heads and down in a way that anyone can do it without the involvement of the business owner or the knowledgeable worker is key to us not leading or finding ourselves in really sticky situations.” - Steve Day 03:20 - 💬 “The more that I've delegated over the years, the more I realise if we have a good way of getting stuff out of our heads and hand it over to somebody else, they have more time to think about it and do it, and often they'll end up doing better than we could.” - Steve Day 07:52 - 💬 “One of the first systems I ever created was aptly named the system for creating systems. And so when somebody joins our company... the first thing they learn is how to document what they do in such a way that it will be done in the same way by everybody.” - Steve Day 20:41 - 💬 “If you can afford to hire somebody with the expertise, knowledge, experience, know-how, aptitude, integrity... then you're probably not at the stage in your business where you can afford that sort of person.” - Steve Day 35:04 - 💬 “I get my comms manager to sit in on that meeting with me... and so to go from the situation where I was doing everything myself to now where I just do a few things that need either... there's no process for it.” - Steve Day TIMESTAMPED OVERVIEW 00:00 Systems are crucial for business resilience. 05:30 Use standardised flowcharts for efficient business systemisation. 07:51 System for Crane Systems teaches consistent documentation. 12:13 A Simple documentation system saves countless hours yearly. 16:21 Managing entrepreneurs, effective communication, delegation, virtual teams 18:27 A Structured, organised environment fosters successful professional relationships. 21:43 Hire reliable, instruction-following assistants for consistent results. 25:37 Daily brief meetings to discuss work updates. 29:16 5-star structured weekly meetings for longer projects. 32:37 Delegate tasks to focus on future priorities. 36:06 Virtual assistant usage for social media messaging. 37:41 Transitioning to an AI-driven knowledge base with SimpleBase. 41:55 GoHighLevel allows manual scheduling overrides; Calendly doesn't.     VALUABLE RESOURCES Dr Steve Day Free access to our RecruitRight Framework Free access to our DIDACT Framework   Josh Keegan The Ultimate FD Podcast: https://www.ultimatefd.co.uk/podcast LINKS TO CONNECT WITH DR STEVE DAY Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42     ABOUT THE DR STEVE DAY Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares insights on effectively supporting remote contractors. He focuses on incentivising them through health care and health insurance benefits. Initially, Steve was sceptical about the longevity of remote workers in his company. However, his perspective has evolved as he has built a dedicated team that plays a crucial role in his business.   He discusses the importance of offering contractors an annual allowance for health insurance. He highlights resources like mariahealth.ph to help them find suitable options. Additionally, he mentions the benefits of PhilHealth in the Philippines. Steve emphasises the significance of fostering long-term relationships with contractors. This approach enhances business efficiency.   Tune in for practical tips on creating a supportive work environment that encourages contractors to stay engaged and committed. KEY TAKEAWAYS 💡 Shift in Mindset: Initially, people believed that remote workers would not stay long-term. Over time, however, the importance of these contractors has been recognised. This recognition has led to a more committed approach to their roles. 💡 Incentivizing Long-Term Commitment: Offering benefits such as health care allowances can effectively encourage contractors to stay with the business. This approach helps build loyalty and reduces turnover. 💡 Health Care Options: Providing contractors with an annual allowance to purchase their own health insurance is a practical way to support their well-being. Resources like mariahealth.ph can help them find suitable options based on their circumstances. 💡 PhilHealth as an Additional Benefit: Offering PhilHealth is not legally required for foreign employers. However, it can be a valuable addition to the benefits package. PhilHealth provides reduced costs for medical services and hospitalisations. 💡 Legal Considerations: When working with contractors, it's crucial to navigate employment laws carefully to avoid misclassification as employees. Consulting with legal experts, such as those from Coffee Clatch, can help ensure compliance. BEST MOMENTS 01:59 - 💬 “They are how we function. They do everything. They are way, way more than, in inverted commas, the virtual assistant that people often think about.” 04:03 - 💬 “Keeping people around, not having to go through the whole hiring process, the cost and the time, not having to do a trial and error of finding someone good.” 07:59 - 💬 “I just wanted to emphasise- A, that we can offer some great incentives for people to keep coming back and working for us for the long term.” TIMESTAMPED OVERVIEW 00:00 How to retain knowledgeable, efficient, and reliable employees. 04:00 Offer allowance for health insurance, ensuring retention. 08:19 Be mindful; consider legal advice for contractors.     VALUABLE RESOURCES KoffeeKlatch Legal Services:    KoffeeKlatch provides small business owners with expert legal advice, HR contracts, data protection, and GDPR support.  Having the right agreement, terms of engagement and data-protection contract with your VA can protect your business and clients.     We’ve teamed up with them to give you a 10% discount on your first order- please visit the EPISODE PAGE on our blog to get the coupon code.      LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42     ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day is interviewed by Jane Bayler. He shares his transformative journey from being a control-freak property owner to embracing a laptop lifestyle while running his businesses remotely from Sweden.   Steve also discusses his challenges, including the mindset shifts required to let go of control and effectively delegate tasks to remote teams. He emphasises the importance of systems and outsourcing for scaling a business. Steve also offers practical tips on using task management apps. Additionally, he suggests using video communication to enhance collaboration.   Listeners will gain insights into overcoming the fears of delegation and the benefits of building trust within remote teams. Ultimately, they will learn how to create a business that serves their lifestyle and goals. KEY TAKEAWAYS 💡 Mindset Shift for Delegation: Entrepreneurs must transition from a control-oriented mindset to one that embraces delegation. This shift allows business owners to scale their operations and achieve a more balanced lifestyle. 💡 Importance of Systems: Implementing systems, such as task management apps (e.g., Asana, Trello), is essential for effective delegation and communication. These tools provide visibility into tasks, streamline workflows, and reduce miscommunication. 💡 Utilizing Video for Communication: Using video for meetings and task instructions enhances communication and builds rapport. It allows for clearer explanations and reduces the chances of misunderstandings that can occur with text-based communication. 💡 Outsourcing Wisely: Start outsourcing tasks that you are already familiar with, and that are not overly complex. This approach minimises frustration and helps build trust in the delegation process, making handing off more responsibilities over time easier. 💡 Global Workforce Opportunities: Embracing remote work opens up access to a global talent pool, allowing businesses to find skilled individuals at various price points. This can be a strategic advantage for small businesses looking to grow without incurring high local labour costs. BEST MOMENTS 10:19 - 💬 “As entrepreneurs, as business founders, we struggle to let go sometimes and let other people take the reins because it's hard to trust, isn't it? But if we don't get out of our way, we'll always be stuck. In this place, I've coined a name for it, and I call it the Harder Hustle Loop because that's what it is really, isn't it?” - Jane Bayler 39:11 - 💬 “It's about saving time and making time really for the things that matter most.” - Jane Bayler 40:29 - 💬 “So put your time first, then systemise your business.” - Steve Day TIMESTAMPED OVERVIEW 00:00 A shift in business mindset. 06:08 Passion, business, systemise, Michael Gerber’s book recommended. 08:08 Use letting agents unless managing over 100 properties. 11:52 Started outsourcing to Filipino staff progressively, building trust. 14:32 Apply skills effectively and focus on communication strategies. 20:37 Remote work proves beneficial for introverted auditors. 21:24 Covid advanced business technology and workforce mindset globally. 30:06 Task board offers simple, effective task tracking. 34:26 Use video to systemise business tasks effectively. 36:47 Record screen while explaining the task comprehensively. 40:34 Automated webinar funnel built with specialised help. 44:05 Project vision board clarifies purpose, stakeholders, and business objectives. 46:30 Quick website design: copy templates, customise, and prioritise functionality. 49:03 Fantastic feedback for a business-success podcast.     VALUABLE RESOURCES Dr Steve Day Free access to our RecruitRight Framework Free access to our DIDACT Framework   Jane Bayler The Smart Connector Podcast: https://bit.ly/smartconnector-podcast     LINKS TO CONNECT WITH DR STEVE DAY Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42     ABOUT DR STEVE DAY Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day engages in an insightful conversation with Ricardo Silva, founder of Engibots, about the transformative power of technology, automation, and AI for small business owners.   They explore the Robotic Process Automation (RPA) concept and how it enables businesses to automate repetitive tasks, allowing teams to focus on more human-centric work. Additionally, Ricardo shares his expertise in leveraging modern technologies to enhance efficiency, reduce costs, and ultimately increase profits.   The discussion also highlights the importance of fostering an automation mindset within teams and the role of AI in augmenting human capabilities. KEY TAKEAWAYS 💡 Understanding Robotic Process Automation (RPA): RPA allows businesses to automate repetitive tasks by mimicking human interactions with digital systems, making it easier for small business owners to streamline operations without extensive programming knowledge. 💡 AI Integration: Combining AI with RPA enhances automation capabilities by allowing systems to handle exceptions and unstructured data. This makes processes more efficient and adaptable to changes, which is crucial for modern businesses. 💡 Cultural Shift in Business: There is a growing need for businesses to adopt an automation mindset, where employees focus on qualitative work rather than just quantitative tasks. This shift is essential for staying competitive in an evolving market. 💡 Empowering Teams: Business owners should encourage their teams to embrace automation and AI technologies, giving them the time and resources to learn and adapt. This not only enhances productivity but also increases employee value and job satisfaction. 💡 Strategic Implementation: Successful automation requires a well-defined strategy that considers people, processes, and technology. Businesses should focus on standardising processes before implementing automation to ensure a smoother transition and better return on investment. BEST MOMENTS 11:43 - 💬 “Most of the time, I say AI changes everything for process automation, okay? And created some, make it very easy nowadays to leverage some use cases that until now by having rule-based robots are very difficult to implement to the companies or very expensive.” - Ricardo Silva 18:02 - 💬 “The businesses that don't embrace these sorts of technologies, they're just going to get left behind because, for a lot less cost going forward, businesses that are fully leaning into automation and AI are just going to get a lot more done a lot more quickly.” - Steve Day 22:26 - 💬 “People have to have a different mindset in terms of the work they do for the companies and the value that they bring for the companies. They should not think in terms of work as quantitative work, but qualitative work.” - Ricardo Silva 37:14 - 💬 “Success for me nowadays, it's having the freedom to implement my ideas in terms of automation, in terms of technology, having a team that is excited with these ideas and contribute to these ideas.” - Ricardo Silva TIMESTAMPED OVERVIEW 00:00 RPA: Technology enabling human-like interaction with systems. 05:26 RPA programming streamlines human interface interaction. 07:35 Exciting potential of automated tasks and AI. 12:44 Automating with AI simplifies coping with exceptions. 14:41 Technology augments human capacity and work reevaluation. 17:41 Small businesses need to adopt automation and AI. 23:44 AI brings uncertainty and empowers businesses to change. 25:10 Redefining work value with AI and evidence. 30:34 Developing strategies for team involvement in automation. 32:12 Helping businesses systemise processes for growth and efficiency. 37:09 Success means freedom to create family time. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Limited Free Masterclass: https://engibots.com/en/master-class-enterprise-process-automation/ LinkedIn Profile: https://www.linkedin.com/in/ricardo-almeida-silva-386b4117/ LinkedIn Page: https://www.linkedin.com/company/engibots/ ABOUT THE GUEST Ricardo Silva is the founder of Engibots, which helps businesses to leverage process automation and AI.    His team supports solopreneurs and micro-business owners, and larger businesses effectively utilise these tools.   He is a recognised leader in Intelligent Process Automation. He is a Software Engineer with a Master's degree and over ten years of experience in IT, having worked at Accenture and Hitachi. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his journey in building a successful podcast promotion and production pipeline. He emphasises the importance of delegation and content creation systems. Steve reflects on his early days managing social media, where he struggled with consistency and confidence. Over time, he gradually evolved to create content on autopilot with the help of virtual assistants.   Steve discusses the significance of finding your voice and medium and leveraging tools like ChatGPT for content ideas. He also highlights the benefits of systemising content creation from the very beginning.   Additionally, He encourages entrepreneurs to overcome their fears and focus on simplicity. This will allow them to grow their social media presence without overwhelming their schedules. Tune in for valuable insights on scaling your business and maximising your time! KEY TAKEAWAYS 💡 Start Simple and Focused: When beginning with social media, it's beneficial to concentrate on one platform to build your skills and audience. This approach allows for more effective content creation and engagement without spreading yourself too thin. 💡 Embrace Imperfection: Accept that early content may not be perfect. The content creation journey involves trial and error, and getting comfortable with sharing your voice will lead to improvement over time. 💡 Leverage Automation and Assistance: As your content production grows, consider hiring virtual assistants or using automation tools to handle repetitive tasks. This delegation allows you to focus on creating quality content and developing your business further. 💡 Utilise AI for Content Ideas: ChatGPT can help generate content ideas and draft posts or blog entries. This can alleviate the pressure of coming up with topics and help overcome writer's block. 💡 Plan Ahead for Consistency: Establish a content calendar and aim to work several weeks in advance. This proactive approach ensures that you maintain a consistent output, even during busy periods or holidays, and helps manage your content production pipeline effectively. BEST MOMENTS 06:04 - 💬 “What allowed me to get more consistent, to become better at putting posts out there that got engagement, that didn't take me hours and hours to create, was actually just doing it.” 09:14 - 💬 “When you get started, it's so easy for me to say, just go and do it, but just go and do it.” 19:49 - 💬 “You should start systemising your content creation as soon as you start creating content. Because there is so much that we don't need to do as content creators. If you can start getting into the habit of involving other people in the production and the promotion of your content as early as possible, it allows you to have more time to A- create better content and B- think about what else you should and could be doing.” 23:54 - 💬 “The biggest hurdle is getting out of your own way, overcoming your own fears of looking stupid or looking silly in front of your friends and family who's going to read your posts.” TIMESTAMPED OVERVIEW 00:00 Coaching client conversation on social media systems. 04:27 Delayed use of YouTube, focused on Facebook. 09:43 GPT chat generates property investment topics instantly. 10:56 Writer can adopt varied content mediums creatively. 14:46 AI helps with writing, evolving content gradually. 19:33 Start systemising content creation as soon as possible. 21:24 Consistency is key for successful podcasting. 24:11 Regular content creation boosts professionalism and systems. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success Podcast, Dr Steve Day shares a valuable lesson from a recent mistake in his company. This was when a wrong document version was sent to a client. He emphasises the importance of creating a culture of continuous improvement in business and open communication within a team. He also highlights how mistakes can be transformed into opportunities for growth.   Steve discusses the root cause analysis process and the significance of having a well-documented Operations Manual. He also introduces the DIDACT framework for task documentation. He illustrates how businesses can implement effective systems by fostering an environment where team members feel empowered to admit errors. This is to prevent future mistakes and enhance overall efficiency.   Tune in to discover practical strategies for optimising your business processes and cultivating a proactive mindset among your staff. KEY TAKEAWAYS 💡 Empowerment Through Mistakes: It is crucial to create a culture where staff feel empowered to admit mistakes. This approach fosters an environment of continuous improvement rather than fear of repercussions. 💡 Importance of Documentation: A well-documented Operations Manual is essential. It provides clear instructions and resources, reducing the likelihood of errors. It also ensures tasks can be completed correctly without constant supervision. 💡 Root Cause Analysis: When mistakes occur, it's vital to conduct a root cause analysis to identify what went wrong in the system. This helps understand the underlying issues and implement changes to prevent future occurrences. 💡 Implementing Checks and Balances: Incorporating checks into processes, such as verifying document versions before sending, can significantly reduce errors. This proactive approach ensures that staff have clear guidelines to follow. 💡 Continuous Improvement Process: Establishing a system for ongoing improvements is necessary. Encouraging team members to document any gaps or questions they encounter during tasks allows for real-time updates to processes, enhancing overall efficiency. BEST MOMENTS 02:40 - 💬 “What happened in this particular case was we have an online document signing service... and this happens with all the new clients that come in.” 09:57 - 💬 “It's such an important part of systemisation. It is being able to document tasks quickly, effectively and efficiently, to be able to get stuff out of people's heads and down in a way that other people can do it from start to finish without their involvement first time and every time.” 11:13 - 💬 “The second part is showing the person and reminding the team that there is a process for making changes when things happen.” 13:57 - 💬 “We've got to action the admission of a mistake in a positive way and a meaningful way and a way that's going to make future behaviour better because that empowers people to own up to any mistakes they make in the future.” TIMESTAMPED OVERVIEW 00:00 Managing mistakes is crucial for staff confidence & improvement. 04:18 Proud of instance, it is important to have manuals. 09:53 Effectively documenting tasks for efficient delegation. 11:22 Document and improve processes when questions arise. VALUABLE RESOURCES Free access to our flagship DIDACT Framework Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his experience taking a long break from work. He explains the importance of systemising business operations to achieve freedom for business owners.   Steve discusses the challenges he faced and the strategies he used to prepare for his time off. He highlights the key factors that allowed him to relax and enjoy his holiday without worrying about his business.   Additionally, Steve emphasises the importance of having the right clients, documenting core business activities, and building a cash reserve. He also talks about establishing clear communication channels for emergencies.   Through his journey, Steve highlights the benefits of systemisation, enabling entrepreneurs to step away while maintaining business continuity. KEY TAKEAWAYS 💡 Focus on building systems. Documenting core business activities is crucial for allowing others to manage tasks in your absence. 💡 Choose the right clients. Working with clients who respect your boundaries and understand the need for time off is essential for a healthy work-life balance. 💡 Plan ahead. Communicate with your team and clients about your time off, block calendars, and ensure everything is documented well in advance. 💡 Establish clear communication channels. Set up specific emergency channels to avoid getting dragged back into work during your time off. 💡 Build a cash reserve. Setting aside profits to build a cash reserve can provide financial security during periods of reduced sales activity. BEST MOMENTS 00:25 - 💬 “The wins are often the opposite almost. What they've managed to achieve outside of work is that they've found freedom through systemising what they do, employing great people, and creating a lifestyle through being purposeful about their work.” 05:59 - 💬 “It's okay if I have a lay-in. I can feel groggy in the mornings, and I can just hang out with the kids and do nothing. I don't need to be doing stuff.” 08:11 - 💬 “This is why I started my business rather than working in the hospital, why I quit my job as a doctor. To be able to choose when I genuinely take time off, to be able to live wherever I want and to be able to then be present for my family in these informative years where my kids are growing up.” 20:17 - 💬 “Planning ahead, in summary, planning ahead. So communicating with your team about what's expected while you're away, making sure it's clear what meetings are going to happen and which meetings aren't going to happen.” TIMESTAMPED OVERVIEW 00:00 Entrepreneur reflects on taking time off work. 07:00 Engaging transition led to a fulfilling summer. 08:54 Planning meetings, supporting staff, and managing change effectively. 12:45 Meticulously documenting processes streamlines workflow and aids delegation. 15:45 Self-sufficiency and financial preparedness bring peace. 20:55 Documentation and support systems bring stress relief. 22:13 Achieved work freedom, now enjoys stress-free vacation. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 The podcast episode features an insightful conversation with Argentino Manuevo, the general manager of Athyna, a global talent platform. The episode delves into working with global talent, focusing on the benefits of hiring internationally and utilising AI in recruitment.   Argentino discusses the importance of setting clear goals, effective onboarding, and managing remote teams. The discussion also touches on using GPT-4, Slack, and Notion in daily operations. Listeners gain valuable insights into recruitment strategies, remote team management, and the definition of business success.   Overall, the episode provides practical advice and valuable perspectives on building successful businesses in a global and remote work environment. KEY TAKEAWAYS 💡 The benefits of hiring globally include access to a larger talent pool and cost-effectiveness due to varying costs of living in different regions. 💡 Utilising AI in recruitment can improve the process by optimising job descriptions, matching candidates to roles, and speeding up the overall recruitment process. 💡 Onboarding is crucial for new hires. It ensures they understand the company culture, expectations, and their role and sets them up for success. 💡 Trust is essential in managing remote teams, and building personal connections beyond work-related interactions can foster a sense of belonging and accountability. 💡 Success is defined by setting goals, taking action to achieve them, measuring progress, and constantly iterating to improve and move closer to the desired outcomes. BEST MOMENTS 04:21 - 💬 “One is access to talent. So if you stick to your city or your country, obviously, you've got a very limited talent pool available.” - Argentino Molinuevo 30:56 - 💬 “I really think that if you are thinking that people won't do their job because you're not overseeing them personally, you are hiring the wrong people, or you are a very bad manager.” - Argentino Molinuevo 31:15 - 💬 “I really think that it's not a matter of micromanaging people and really looking at their screen to see if they're getting their work done. It's a matter of achieving results and them being accountable.” - Argentino Molinuevo 32:36 - 💬 “Fostering that personal connection, I think it's super important and key, even more, key in remote environments than in on-site.” - Argentino Molinuevo 32:50 - 💬 “I think that trust is end, but it's also a two-way street. And if you trust people, yes, from time to time, sadly in life, you're gonna get burned. That's just human nature. But the vast majority of people in the world, from my experience, are pretty honest.” - Steve Day TIMESTAMPED OVERVIEW 00:00 Exciting podcast interview about global talent hiring. 05:53 Shocked by low wages in the Philippines. 07:50 Paying based on cost of living fairness. 13:40 Recruiters rely on ATS for keyword prioritisation. AVA Chrome extension optimises LinkedIn profile. 16:59 The Client recruitment process parallels the use of AI. 19:34 Outsourcing recruiting for small and medium businesses. 22:52 Recruitment process requires speed and efficiency. 26:57 Systemisation is essential from day one for business. 30:56 Micromanagement reflects wrong management; trust fosters accountability. 33:11 Want appreciation for the effort, not cheating the system. 38:36 Setting goals, measuring progress, and constant improvement. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://athyna.com/ LinkedIn: https://www.linkedin.com/in/argentinomolinuevo/ ABOUT THE GUEST Argentino Molinuevo is the General Manager at Athyna, a global talent platform that connects companies with top-notch global talent through AI matching. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day discusses change management in small businesses with John Fisher, a chartered psychologist and coach with 25 years of experience in personal development. John introduces the Fisher Curve, a framework that helps individuals navigate personal change.   The discussion explores the relevance of the Fisher Curve for small business owners, focusing on understanding and managing staff emotions during times of change. John also shares insights on how the Fisher Curve can be applied in various business scenarios, highlighting the need for effective employee communication and engagement.   This episode offers valuable insights on managing change, fostering empathy, and empowering individuals to embrace new challenges. KEY TAKEAWAYS 💡 The Fisher Curve is a model that helps individuals navigate change by understanding both their emotions and reactions. 💡 Change management is crucial in small businesses because employees often face role changes and new challenges, which require empathy and support from managers. 💡 Effective communication is essential during change, as over-communication can help alleviate uncertainty and resistance. 💡 Coaches can assist small business owners in navigating change by helping them gain clarity, make decisions, and effectively communicate with their teams. 💡 For John, success is also about providing individuals with new perspectives and options, allowing them to make their own choices and decisions. BEST MOMENTS 06:20 - 💬 “I think the answer to the first part of that, I suppose, the Fisher curve is a way of looking at how people feel personally as they go through a change.”  - John Fisher 22:07 - 💬 “Leadership is what you lack when I don't know what to do.”  - John Fisher 45:16 - 💬 “Success for me is helping people see something that they hadn't seen.”  - John Fisher TIMESTAMPED OVERVIEW 00:00 "Beneficial conversation about Fisher curve for change." 03:39 Transition from playing to coaching, a successful consultancy. 08:14 Explaining bereavement stages and their influence on healing. 12:38 Fear of learning new skills, self-doubt. 14:54 Challenges for small business owners and employees. 20:27 Empower and guide for a bright future. 22:14 Take ownership, change gradually, and find the first brick. 27:04 Automating systems and convincing staff for change. 29:42 Using past failures to explain current success. 32:48 Engage stakeholders in change through visualisation and discussion. 36:11 Coaches help clarify, facilitate decisions, and communicate. 37:52 Distance learning while working, joint venture company. 41:23 Navigating new roles and responsibilities as an entrepreneur. 44:27 Success is creating new perspectives on personal freedom. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://www.c2d.co.uk/ Email: john@c2d.co.uk  Facebook: https://www.facebook.com/c2d.co.uk LinkedIn: https://www.linkedin.com/in/c2dlimited/ YouTube: https://www.youtube.com/c/C2dCoUkJMF ABOUT THE GUEST This is John Fisher, a chartered psychologist and coach who has worked in change management and personal development for the past 25 years.   He also worked across various sectors and companies of all sizes, helping them improve performance and build effective, cohesive teams.   John has inspired thousands of people worldwide through his numerous publications, coaching and tools. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day discusses strategies for effective outsourcing with special guest Andy Hilliard, the CEO of Accelerance. Andy shares his journey from joining the Peace Corps to becoming an expert in finding talent for globally distributed software engineering teams.   They explore the importance of leveraging apps, virtual assistants, and automation tools to scale businesses. Andy also emphasizes the value of cultural understanding in outsourcing and the benefits of working with a global workforce.   The conversation also touches on Andy's books, including “Synergea,” which provide insights into the evolution of outsourcing and the future of remote work. Additionally, Andy highlights the significance of building relationships, empowering individuals, and embracing cultural differences for success in a distributed work environment. KEY TAKEAWAYS 💡 Andy Hilliard's book “Synergea” discusses the evolution of outsourcing, specifically software outsourcing. It targets individuals like directors of engineering, chief technology officers, chief product officers, chief financial officers, chief operating officers, and CEOs. 💡 Success for Andy Hilliard means being a role model for his three children and someone they can depend on, standing for principles, and trying to make the world a better place in his own small way through his business endeavours. 💡 Andy emphasises the importance of investing time and energy to learn, appreciate, and demonstrate cultural understanding and sensitivity when working with distributed talent, as building trust and openness leads to better communication and relationships. 💡 Leveraging a global talent pool for software development offers cost advantages. It also provides access to hyper-specialized talent. Additionally, it creates opportunities for personal growth and learning. Collaboration with individuals from different cultures and backgrounds enhances these benefits. BEST MOMENTS 18:38 - 💬 “You must invest time and energy to learn, appreciate, and demonstrate. Even in our due diligence phases, our customers will come either with us, or we will guide them to spend time with prospective partners to break bread, to spend days together.” - Andy Hilliard 24:56 - 💬 “The world is not shining just on you and will give you that thing. And if you think you're so delusional that you're the chosen one and you're going to do something that no one else is doing and get that win, then good luck with that.” - Andy Hilliard 35:02 - 💬 “The United States produces 60% of the digital output, the software development output in the world. However, the United States only has 15% of the world's developers. So right there, there's a disconnected and imbalance of the available talent and the demand for talent.” - Andy Hilliard 37:05 - 💬 “Anything good is worth working for, right? And if you want to differentiate yourself and have better talent, and if you can systematise that talent, if you can create an ecosystem that is empowered, that is accountable, that is appreciative, that is gaining here, here's another aspect we really didn't talk about.” - Andy Hilliard 42:19 - 💬 “Success means to me to be someone they could look at as not an icon, but a good direction for them as humans, as young adults growing up and evolving, and someone who tries hard and means well.” - Andy Hilliard TIMESTAMPED OVERVIEW 00:00 Reflecting on life, seeking motivation in travel. 05:36 Cognizant externalised, developed global software, and expanded reach. 09:55 Contributed to "Software Without Borders," a valuable concept. 11:39 Global software development partnerships and cultivating relationships. 15:43 Commit to learn, show appreciation, and embed culturally. 20:42 Remote work depends on effective collaboration tools. 27:48 Fostering individual strengths boosts team productivity. 31:30 Remote work revolutionises software engineering practices. 35:02 US produces 60% digital output with 15% developers. 36:32 Efficiency in talent management is rewarding. 42:14 Success to me is being a good role model for my kids and making a positive impact. 43:32 Striving to be respected and make an impact. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 GUEST RESOURCES Website: https://www.accelerance.com/ Andy's Books: https://www.accelerance.com/andy-hilliard-author Email: andy@accelerance.com LinkedIn: https://www.linkedin.com/in/andyhilliard/ Instagram: https://www.instagram.com/andyhilliard/ Twitter: https://twitter.com/andyhilliard ABOUT THE GUEST At age 26, Andy Hilliard had a quarter-life crisis that changed the trajectory of his life. To find himself, Andy joined the Peace Corps in 1988. On assignment in Costa Rica, he fell in love with the culture—and the woman who became his wife. The experience led Andy to dedicate himself to enriching businesses and individuals through valuable cultural exchange.   As CEO of Accelerance, Andy helps companies find the talent they need to scale high-performing, globally distributed software engineering and product development teams.   Andy and Accelerance travel the world, assessing and certifying development partners with a proprietary matching system so clients can confidently connect with the top 1% of outsourcing partners worldwide. The Accelerance team also helps clients optimise their outsourcing partner relationships through mutual understanding, communication, and effective management.   Previously, Andy founded the groundbreaking nearshore software development services company, Isthmus Costa Rica. During its formative years, he began his global software services career as a Division Manager at Cognizant Technology Solutions.   Andy currently lives in Kenwood, California, but has visited more than 60 countries. He holds an MBA in International Business, Finance, and Marketing from the Kellogg School of Management at Northwestern. ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day discusses how small businesses can implement systemised communication strategies to enhance customer satisfaction.    He shows the importance of transparent communication through two case studies. One involves tenant deposit returns for estate agents; the other focuses on report writing for expert witness agencies.   By breaking down backend operations, businesses can improve the overall customer experience. Providing clients with updates at each stage helps build trust. Additionally, Steve emphasises the value of automation and standardised communication to streamline these processes effectively. KEY TAKEAWAYS 💡 Amazon's communication skills in tracking orders can be a model for small businesses to improve customer satisfaction. 💡 Implementing a clear and automated communication system can enhance the client experience and reduce the need for customer service interactions. 💡 Providing clients with updates at each stage of a process, similar to Amazon's tracking system, can alleviate stress and build trust. 💡 Standardised emails at different process stages can keep clients informed and manage expectations effectively. 💡 Utilising email automation tools or virtual assistants can streamline the communication process and ensure consistency in client interactions. BEST MOMENTS 00:00 - 💬 “Whether you love or hate Amazon, there's no denying they have incredible communication skills when it comes to letting you know, as their customer, exactly where your order is up to.” 11:04 - 💬 “And so by this simple idea of breaking down the backend stuff, just like Amazon does, you're breaking down whatever the process, the backend process is to you giving the end results to your client and then telling your client what those steps are.” 11:33 - 💬 “So opening up your back end operations to your client in a nice and simple way to say the 6 stages for me delivering this product to you or the service to you- these are the 6 stages and then every milestone, every stage letting them know you've got there so they can see where they're up to in the process.” 12:20 - 💬 “A little tip on improving your customer experience by doing very little in terms of changing your processes, but just by communicating better in a standardised way.” TIMESTAMPED OVERVIEW 00:00 Implementing simple systems revolutionises communication for businesses. 05:28 Communicate the deposit process with clear, timely updates. 07:37 Effective communication reduces the tenant's end-of-lease stress. 10:15 Early delivery allows for a flexible estimated due date. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day discusses the challenges of social media management, specifically managing notifications and messages for business owners. He shares his tips and systems for effectively handling social media tasks, such as replying to comments, engaging with followers, and generating leads.   Steve emphasises the importance of outsourcing these tasks to virtual assistants to free up time and improve efficiency.   Overall, the episode provides practical advice for entrepreneurs looking to optimise their social media management strategies. KEY TAKEAWAYS 💡 Utilize decision trees to streamline the process of handling social media comments and messages. 💡 Encourage engagement by asking follow-up questions in response to comments on posts. 💡 Implement rules and strategies for specific actions, such as sending direct messages to individuals who like posts. 💡 Conduct daily meetings to review and improve the system for managing social media notifications. 💡 Consider incorporating automation and AI tools after establishing a solid foundation with a virtual assistant. BEST MOMENTS 00:00 - 💬 “If you use social media to generate awareness of your business, build authority or even start to generate leads, then you'll know how time-consuming it can be to deal with all.” 04:06 - 💬 “So if we can get somebody in, we can train them to do what you are doing but better. And then they can look at something like automation or AI going forward.” 10:52 - 💬 “And over the course of a couple of months, you can build up a really good system by using, as I said before, decision trees, by creating rules, so creating a spreadsheet for rules for certain things that happen.” TIMESTAMPED OVERVIEW 00:00 Outsourcing social media tasks for business efficiency. 06:21 AI is used to create and manage social media interactions. 09:32 Engage, delegate, and evaluate daily communications effectively. 10:31 Improve the system using daily 15-minute tasks. VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day shares his personal experiences and financial principles for small business owners to master business cash flow management.   He discusses the importance of having a suitable accountant and bookkeeper, setting up a simple cash flow spreadsheet, and creating separate bank accounts for different financial purposes. Furthermore, Steve emphasises the significance of having a cash reserve, managing periodic costs, and making provisions for taxes and VAT.   Additionally, he highlights how business owners can make better financial decisions, reduce stress, and ensure financial stability by implementing these strategies.     KEY TAKEAWAYS 💡 Staying cash flow positive is essential for small business owners to avoid financial surprises and, consequently, ensure financial stability. 💡 Hiring a suitable accountant and bookkeeper can save time and provide valuable financial advice. 💡 Creating a simple cash flow spreadsheet helps project future finances and make informed business decisions. 💡 Setting up separate bank accounts for different purposes, such as operating expenses, tax, cash reserve, and personal income, can help manage finances effectively. 💡 Building a cash reserve and making provisions for periodic costs can provide a financial cushion and, therefore, reduce stress in business operations.     BEST MOMENTS 00:00 - 💬 “Staying cash flow positive is an absolutely essential skill for all small business owners.” 04:46 - 💬 “Having some simple financial strategies in place with the right people at the right level for where you're at with your business can make the difference.” 25:09 - 💬 “Creating a spreadsheet just in a simple way for the general regular income and expenditure, plus those ad hoc things, as I mentioned, it's super quick and easy to do.” 35:48 - 💬 “Get yourself an accountant based in your country. Consider getting a bookkeeper if you think that having protections going forward is above and beyond a simple cash flow, which is a spreadsheet you can set up yourself.”     TIMESTAMPED OVERVIEW 00:00 Tips for small business owners to manage cash flow effectively. 04:44 Implementing financial strategies for business success and sustainability. 08:48 The Accountant saved money and provided valuable advice. 12:00 Good accounting is crucial until significant profit is achieved. 16:54 Outsourced accounting, lesson learned, time and money saved. 18:52 Outsource bookkeeping to UK-based or virtual assistants. 21:53 Track annual expenses for future financial planning. 28:23 Set up different bank accounts for the organisation. 31:19 Manage taxes and savings for business profits. 34:17 Separate accounts for efficient financial management.     VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42     ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.   Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.   Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 This episode explores the concept of deep work and its transformative effects on personal and professional life. Dr. Steve Day shares his journey of incorporating this practice into his routine, starting with small blocks of time and gradually increasing to full days dedicated to focused problem-solving. Moreover, he emphasizes the importance of scheduling these sessions and creating rituals to get into the right mindset. By prioritising important but not urgent tasks, Steve highlights the benefits, including increased productivity, innovation, and personal fulfilment. He also discusses his strategies to integrate focused work into his busy schedule, ultimately leading to a more efficient and successful business operation.   KEY TAKEAWAYS 💡 Implementing deep work can transform every aspect of life and business.💡 Benefits include enhanced strategic planning, higher-quality work, increased innovation, improved decision-making, greater efficiency, competitive advantage, and, additionally, personal growth.💡 Block out dedicated time for focused work, starting with smaller blocks and gradually increasing the duration.💡 Establish rituals to get into the right mindset for these sessions.💡 Taking breaks, going outdoors, and engaging in physical activity can enhance creativity and problem-solving during focused work sessions.   BEST MOMENTS 01:40 - 💬 “Deep work is professional work performed in a state of distraction-free concentration that really pushes your cognitive abilities to their limits.” 02:41 - 💬 “We get paid for solving problems. We get paid the big bucks for solving the big problems.” 11:56 - 💬 “And there's this concept, you know, with business, like being busy is the same as being productive, and it's not.” 28:39 - 💬 “Taking time out often saves far more time than actually just sticking at it and pushing.”   TIMESTAMPED OVERVIEW 00:00 Steve Day delves into the transformative power of deep work in business and life. 08:01 Spending time on deep work has benefits. 11:33 Efficiency and mindfulness improve time management. 13:43 Strategic planning, networking, relationships, personal development, health. 16:50 Skiing helped me work without distractions. 23:44 Developed a strict, deep work schedule with challenges. 28:31 Optimize time by focusing on deep work. 29:13 Scheduled time for deep work boosts fulfilment.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day is joined by Tom Griffiths, the founder of Synergy CFO Solutions. Tom shares his expertise in financial management for small businesses, emphasising the importance of understanding and improving profits and cash flow for financial freedom. He introduces the concept of 16 drivers that can impact revenue, profits, and cash flow in any business. Tom also discusses practical strategies for tracking financial metrics, setting goals, and implementing systems to achieve business success.  The episode provides valuable insights into financial management and offers actionable advice for business owners looking to enhance their financial health and achieve their long-term goals.   KEY TAKEAWAYS Focus on the 16 Drivers: Use the 16 drivers to track and improve your business's revenue, profits, and cash flow. Implement Profit First System: Separate business cash into different accounts to ensure proper allocation and avoid overspending. Use Notion for Organization: Utilize Notion for note-taking, project management, and team collaboration to keep everything in one place. Track Key Financial Metrics: Regularly monitor revenue, gross profit, net profit, and cash balance to assess your business's financial health. Define Success on Your Own Terms: Success is running a business that positively impacts the world, allows flexibility in work, and meets financial obligations.   BEST MOMENTS 02:40 - 💬 “I'm smiling for those listening on the podcast to this because your vision if you like, the reasons you do your work, very similar to the reasons I started my business.” - Steve Day 05:00 - 💬 “I think the official status is something like, I say official, because it's very hard to get official stats for small businesses, but it's about 80% of small businesses that go out of business struggle because of cash flow issues.” - Tom Griffiths 29:37 - 💬 “Moveable goal syndrome is that we never reach our goals because we keep moving the goalpost.” - Steve Day   TIMESTAMPED OVERVIEW 00:00 Finance background, helping friends with business. 06:15 Lack of understanding leads to business problems. 07:45 Business owners spin plates and neglect underlying problems. Stress. 13:03 Setting up and organising multiple bank accounts. 15:54 Financial jargon helps accountants understand business. 17:36 Focus on key drivers for business success. 22:30 Manage cash flow to support business growth. 24:36 Summarizing the process of tracking business drivers. 26:42 Reverse engineer business goals for success. 30:41 16 drivers can be broken down further. Track revenue, profit, and cash for success.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   GUEST RESOURCES Free report: The 16 Parts of Your Business...that Drive Revenue, Profit and Cash Flow: https://synergycfosolutions.co/16drivers/ LinkedIn: https://www.linkedin.com/in/tomgriffiths8 Website: https://synergycfosolutions.co/   ABOUT THE GUEST Tom Griffiths founded Synergy CFO Solutions because he realised that many small business owners need a financial guide to help them grow and succeed. Due to his financial background following the first eight years of his career in banking, he can look at a business and spot the underlying reasons why it is not profitable and has poor cash flow. He understands both sides of a business (the financial side and the business ownership side). More importantly, he knows how to fix it so that the business can grow and become more profitable.   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Information overload is a common challenge for small business owners, who constantly need to learn and develop in various areas to grow their businesses. In this podcast episode, Dr. Steve Day shares his top six tips for maximising the value of learning experiences. He emphasises the importance of learning what is needed at the right time, focusing on book recommendations from trusted sources, and implementing the knowledge gained. Steve highlights the significance of creating actionable plans from the information learned, utilising AI to enhance notes, and treating each book as a valuable learning opportunity. By following a structured approach and only focusing on the most relevant books, listeners can extract tangible value from their learning experiences and apply them effectively in their businesses.   KEY TAKEAWAYS 💡 Information Overload: Small business owners face the challenge of knowing what to learn and when to learn it in order to progress. 💡 Focused Learning: Develop a system for selecting the right things to learn at the right time and implementing the knowledge gained. 💡 Just-in-Time Learning: Only focus on learning what is needed at the moment to avoid wasting time on irrelevant information. 💡 Book Recommendations: Take recommendations from trusted sources and categorise them for future reference. 💡 Implementation: After reading a book, create an action plan, make notes, and use AI. This is to enrich the learning experience for tangible results in business.   BEST MOMENTS 00:00 - 💬 “Information overload is a serious problem as a small business owner.” 19:48 - 💬 “Knowledge gained and not implemented or used will be knowledge lost going forward.” 23:08 - 💬 “Only focus on the top books you're recommended by sifting through at double speed, quitting halfway through if they're no good, and focusing on the ones that are absolutely brilliant.”   TIMESTAMPED OVERVIEW 03:08 Listening to audiobooks helps focus and retain information. 08:50 Just-in-time learning, moving courses to a new platform. 12:46 Insightful but impractical; save time by skimming. 16:41 Use AI to create a detailed action plan. 17:33 Create specific, measurable, and achievable learning goals. 21:27 Value expensive courses, but books offer more knowledge.   VALUABLE RESOURCES Dr Steve Day’s Book Recommendations Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day discusses the power of using video for communication and productivity. He highlights how video can provide more detailed and effective instructions compared to written or verbal communication, especially when it comes to training new team members or troubleshooting issues. Steve emphasises the importance of using video for screen capture and communication, recommending the app ScreenPal for its affordability and user-friendly features. By incorporating video into daily operations, businesses can streamline communication, improve productivity, and enhance collaboration within remote teams.   KEY TAKEAWAYS 💡 Utilise Video for Communication: Video is a powerful tool for communication, especially when delegating tasks or explaining complex processes. It provides more information and details than written or verbal instructions. 💡 Overcome Communication Challenges: Video can help overcome communication challenges by allowing viewers to see and emulate actions, reducing misunderstandings, and building rapport through facial expressions. 💡 Efficient Problem-Solving: Using video to solve problems can streamline the process by allowing the expert to spot issues that the communicator may not be aware of, leading to quicker resolutions. 💡 Choose the Right Tool: When using video communication, it's essential to select a tool that seamlessly uploads and shares videos, such as ScreenPal.  This is to ensure efficient and effective communication. 💡 Increase Productivity with Asynchronous Communication: Asynchronous communication, especially when enhanced with video, can significantly boost productivity by removing barriers and facilitating clear and concise communication.   BEST MOMENTS 01:43 - 💬 “Updating the traditional operation manuals is a total waste of life and time, and video you can record on the flight as you're doing your work anyway.” 03:00 - 💬 “You don't know how much you know. And therefore, it's very hard for you to remember what it was like to be an absolute novice. And therefore explain things in a simple enough way for somebody new to do something.” 08:23 - 💬 “The video has allowed the communication to happen beyond the capability of the person who is communicating it.” 10:56 - 💬 “Using video in that asynchronous communication makes it even more powerful.”   TIMESTAMPED OVERVIEW 00:00 Delegation and communication hurdles overcome with video. 05:26 Experts can see what novices can't. 08:48 Affordable with great team options and automatic cloud upload. 09:59 Use video for seamless communication and productivity.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day interviews Norman Ortiz, the creator of App Studio, a platform dedicated to simplifying app development for small and micro business owners. It enables them to effortlessly create apps to promote their businesses. Norman shares the inspiration behind starting the company and discusses the types of apps suitable for businesses, such as marketing, loyalty programs, and event management.  He highlights the ease of using App Studio compared to traditional app development methods and shares success stories of clients who have benefited from the platform. Norman also talks about the company's future direction, incorporating AI technology and expanding the suite of apps offered.   KEY TAKEAWAYS 💡 Norman Ortiz is the innovative mind behind App Studio, empowering small and micro business owners to create apps effortlessly from their mobile devices. 💡 App Studio suits businesses looking to marketise their services, advertise, get new orders, retain customers, and implement loyalty programs. 💡 The platform is unsuitable for businesses looking to create tool or game apps, as it focuses on promoting businesses and engaging customers. 💡 App Studio offers a free model where users only pay for unlocking additional features or custom screens, making it cost-effective and user-friendly. 💡 Norman Ortiz envisions App Studio expanding into the AI space, offering AI technology within the app-building experience and enhancing complementary areas like generative AI for logo designs.   BEST MOMENTS 09:22 - 💬 “It's a lot of cumbersome. And a typical business owner doesn't have these skill sets or know where to find these developers. Or how to communicate and document in the right manner.” - Norman Ortiz 09:41 - 💬 “It's so much easier to just get your phone, go to the App Store or Google Play. Download this app, and just start building it at any time.” - Norman Ortiz 20:11 - 💬 “Success is when you have a goal, and you look at it, and you see that you're getting there or you are already there.” - Norman Ortiz   TIMESTAMPED OVERVIEW 00:00 Most businesses want apps to market themselves. 04:19 Time-consuming platform requires manual content input. 08:21 Challenges in finding and managing development teams. 11:19 Transitioned from developer to UI/UX designer expert. 13:24 Exciting product engagement leads to new opportunities. 20:41 Legacy app is available, but it will be phasing out soon.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   GUEST RESOURCES App Studio: https://ãpps.com LinkedIn: https://www.linkedin.com/in/normanjortiz/   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day delves into business automation secrets. He discusses the benefits and drawbacks of automating tasks, emphasising the importance of proper planning and involvement in the automation process.  Steve shares valuable insights and lessons learned from automating various aspects of his business over the past seven years. He provides practical tips for business owners and managers on when to automate, how to approach automation, and the significance of process mapping in creating effective automations.  He also highlights five key tips for future-proofing automation, including the importance of documentation, organisation, and standardised naming conventions.  This episode teaches listeners valuable knowledge on optimising automation processes to scale their businesses efficiently and effectively.   KEY TAKEAWAYS Automating the right tasks in your business can be a huge time saver, but it's not without its drawbacks. It's essential to ensure that the process is well-established before automating to avoid automating something that is broken. Before automating a task, it is crucial to do it manually with a human first to test the process, understand the time-saving potential, and gather data on the efficiency of automation. Involving staff in the automation process can increase morale, motivation, and skill development. It also allows for a more seamless transition and understanding of the automated processes within the organisation. Process mapping is a valuable skill for business owners and managers to visually represent workflows, tasks, and handovers clearly and understandably. It helps in communicating automation requirements effectively. Standardising naming conventions for tags, custom fields, and automation, organising them into folders, adding notes to explain triggers and actions, and using unique identifiers can significantly improve the efficiency and effectiveness of automation in the long run.   BEST MOMENTS 01:09 - 💬 “Setting up automation takes a huge amount of time. And if we don't have the process absolutely nailed before we automate it, then we end up automating something that's broken.” 02:09 - 💬 “Having that data originally, or to begin with, about the actual time saving you're gonna get is important.” 13:59 - 💬 “Mastering process mapping before you start building out automations is the most valuable thing I think a manager or business owner can do.” 17:02 - 💬 “Put notes on everything that isn't absolutely obvious. The more notes you put on, the easier it will be for you and for other people to understand what you've built.” 25:42 - 💬 “Standardizing the way that you name everything, whether it's automations, tags, or custom fields, means that you can group things together easily.”   TIMESTAMPED OVERVIEW 00:00 Setting up automation saves time and money. 04:03 Automation is time-consuming but visually powerful. 10:52 Automate and document to ensure future-proofing. 13:28 Master process mapping before implementing automations. Standardise. 18:31 Group automations in folders for better organisation. 20:51 Automate triggers and note source and destination. 25:52 Using tags to trigger automated actions in Zapier. 28:04 Use unique identifiers for stable automations.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 This episode discusses the challenges small business owners face. Due to their involvement in all decision-making processes, they act as the bottlenecks in their businesses. Steve Day shares his experience of transitioning from task-based delegation to systemising processes to empower his team to work autonomously. He provides insights on mapping out processes, setting clear timelines for decision-making, and holding oneself accountable to the same standards as the team.   KEY TAKEAWAYS Running a small business can lead to being the bottleneck that hinders progress. Delegating tasks on a task-by-task basis can be inefficient and time-consuming. Systemising processes and creating guidelines can empower staff to function autonomously. Formalising processes and setting strict guidelines can improve efficiency and predictability. Holding oneself accountable to guidelines set for the team can lead to increased productivity and efficiency.   BEST MOMENTS 00:00  - 💬 “If, like me, you run a small business, you've no doubt experienced that feeling of being the bottleneck, of the reason your business isn't progressing as fast as it should be, or just the ball around your business's leg, so to speak. 02:36  - 💬 “The more sophisticated these systems became, the less I got involved in making things go slowly because it wasn't me they were waiting for. Because it’s already documented how things should be done without my involvement. 04:25 - 💬 “But if you had some more strict guidelines about when things would be done and when you would get that back, it would make it easier for you as the staff member to be able to plan. 13:21 - 💬 “That will allow their team to run more efficiently, more productively, get more done in a timely fashion, in a more predictable way, without being overloaded or overwhelmed because things come back at unexpected times.   TIMESTAMPED OVERVIEW 00:00 Small business owners must empower staff decisively. 04:31 Setting strict guidelines is crucial for efficiency. 07:52 Formalizing processes and adherence to policies is crucial.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Discover the art of closing deals in this insightful conversation between Steve Day and Matthew Elwell, the director of the Elite Closing Academy. Matt, a sales trainer and coach, shares his expertise in transforming the sales process and helping business owners achieve quick wins and growth. The episode also discusses the importance of generating leads through marketing and converting them into sales-qualified leads through human interaction. Overall, the episode provides valuable insights and practical strategies for improving sales processes and achieving business success.   KEY TAKEAWAYS 💡 Focus on Generating Opportunities: Invest time and energy in generating opportunities through marketing. Then, follow up with human interaction to convert leads into sales-qualified leads. 💡 Start with the End in Mind: When engaging with potential clients, focus on understanding their desired results before diving into the details of your product or service. 💡 Utilize Written Proposals: Create written proposals to simplify complex information, stimulate conversation, and provide potential clients with a professional and structured experience. 💡 Professionalism and Consistency: Professional, consistent, and exceeding expectations in your sales process can significantly impact the buying experience and increase conversion rates. 💡 Define Success Across Multiple Areas: Success is not just about business achievements but also about being a loving individual, serving others, contributing to nature, teaching, and maintaining strong relationships with family.   BEST MOMENTS 09:08 - 💬 “A lead is a human being. A business is a person. Businesses have groups of people in it. And I think never lose sight of that because behind the lead is a person that has feelings that might be having a bad time in their life, in their business. And you're serving overcome that problem or challenge or pain.” - Matthew Elwell 32:37 - 💬 “Being confident, structured, focused, organised, all of these things should not be underestimated in professional salespeople.”  - Matthew Elwell 36:20 - 💬 “You are meant to be easy to buy from. And I think for anybody listening to this, it's just worth asking yourself for a moment- if you were going to buy from yourself right now, what would the experience be like? And as it is now, what kind of process do you have in place? Because hope's not a strategy. Winging it is not a strategy.” - Matthew Elwell   TIMESTAMPED OVERVIEW 00:00 Grateful for the book that changed my perspective. 07:16 Training session emphasised maximising client outreach efficiency. 10:09 Evaluate existing email recipients before seeking new opportunities. 11:59 Don't miss out on business opportunities. 16:51 Understand client vision before explaining complexities. 20:43 Written proposals are like a good restaurant. 22:34 Simplify complex bathroom design proposal for discussion. 31:45 Professional salespeople improve buyer communication and attractiveness. 34:33 Emphasizing professionalism, consistency, and exceeding expectations leads to success. 36:33 Be easy to buy from. Create processes.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   GUEST RESOURCES Website: http://www.eliteclosingacademy.com Facebook: https://www.facebook.com/groups/eliteclosingacademy Instagram: https://www.instagram.com/mattelitecloser Open With A Close - THE TWELVE POINT GUIDE TO CLOSING MORE SALES: https://eliteclosingacademy.com/owac   ABOUT THE GUEST Matt Elwell, Director of the Elite Closing Academy, Sales Trainer & Coach, Author of ‘Open With A Close’ and Public Speaker. Matt is currently on a mission to change how the world sells. To help business owners get quick wins, gain more clients and grow their businesses. He has 22 years of experience as an entrepreneurial business owner. His sales career has ranged from cold-calling to successfully negotiating multi-six/seven-figure contracts in the UK and America. In 2017, Matt turned his attention to sharing his understanding of sales and human psychology to help people sell effortlessly with integrity by following a human-to-human communication process. This framework is now helping business owners dramatically grow their businesses in 19 different countries worldwide, from start-ups to multi-six—and seven-figure businesses and everything in between! In August 2018, Matt co-founded the Elite Closing Academy with Nick James, which has since grown from zero to a seven-figure business.   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day discusses the importance of prioritising tasks and managing time effectively within a team.  By following structured processes and rules, teams can avoid distractions, focus on high-priority work, and involve the right people in discussions at the appropriate times.  Steve's insights provide practical strategies for enhancing productivity and achieving business success.   KEY TAKEAWAYS 💡 Prioritizing work and setting clear policies and procedures are crucial for efficiency and productivity. 💡 Having designated times for specific tasks, such as clearing inboxes and scheduling work, helps you stay focused on high-priority tasks. 💡 Implementing time blocking for different tasks, like meetings, admin work, and deep work, can improve efficiency. 💡 Involving the right people at the right time for discussions and decision-making helps avoid wasting time and resources. 💡 Setting exceptions to rules, like having a Dream 100 list for special cases, allows for flexibility while maintaining a standard way of doing things.   BEST MOMENTS 01:41 - 💬 “Keeping yourself and your team working on the right tasks, the highest priority tasks at any given time, is really important for getting stuff done, being efficient, increasing productivity, all those great things that we want in business.” 08:14 - 💬 “Time blocking is an incredibly powerful thing. Blocking for meetings is pretty obvious. You're going to block that time because you're in a meeting.” 12:07 - 💬 “Having a policy for clearing inboxes, having a policy for urgency of tasks, having designated times throughout the week in order to discuss the right things with the right people, and also being strict on this, and using things like time blocking as well to improve people's efficiency overall.”   TIMESTAMPED OVERVIEW 00:00 Prioritize tasks, maintain focus, and avoid distractions. 04:37 Weekly meetings prioritise work and discuss procedures. 08:15 Schedule time for tasks and prioritise projects. 11:39 Implementing policies and time management for productivity.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day discusses the challenges small business owners face when hiring new employees who do not meet expectations.  Drawing from personal experiences and a recent coaching call with a client, Steve delves into the importance of recognising early signs of underperformance and taking decisive action. He emphasises the need to assess whether a new hire is the right fit culturally, skill-wise, and attitude-wise and provides insights on handling the situation effectively.  Steve highlights the significance of making tough decisions early on to ensure the overall productivity and morale of the team. Through practical advice and real-life examples, this episode offers valuable guidance on managing employee performance issues in a small business setting.   KEY TAKEAWAYS 💡 Hiring the right fit is crucial for the success of a business. 💡 Address performance issues early on and provide clear feedback and expectations. 💡 Making decisions based on evidence and taking action promptly is important. 💡 Building a team with complementary strengths leads to overall success. 💡 Letting go of underperforming employees benefits the company and the individual in the long run.   BEST MOMENTS 01:32 - 💬 “When we take on somebody new, there's this period, we call it the probationary period, but it's this honeymoon period if you like when you are really feeling each other out, like they're looking to you to say, like, is this somewhere I want to work?” 17:05 - 💬 “If you fire fast, then you've got an opportunity to find somebody else who does shine in that role, who you do gel with.” 18:47 - 💬 “If somebody is hungry for work, if somebody has abilities, if somebody is a good fit culturally and on a value space, it will show from day one.” 19:21 - 💬 “If you don't have something to balance any negatives, that's a real positive to balance negatives, then it's all leaning one way and inevitably, I think that's destined to failure.”   TIMESTAMPED OVERVIEW 00:00 Evaluating potential hires for compatibility and performance. 03:30 Struggling employee performance, unsure about next steps. 07:08 Reflect on onboarding, admitting failure, and impact. 10:55 Employee value and connection are crucial for employers. 17:21 Build a team with complementary superpowers for success. 18:31 Look for balance when evaluating people.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day discusses the journey of integrating AI copywriting tools into his content creation process.  He shares the successes and challenges faced along the way, emphasising the importance of perseverance and continuous improvement when implementing new technologies. Through trial and error, he demonstrates how refining prompts and training the AI can lead to efficient and authentic content generation.  The episode serves as a valuable insight into leveraging technology to enhance productivity and deliver quality messaging in a scalable manner.   KEY TAKEAWAYS 💡 Utilize AI tools for copywriting: Steve highlights the benefits of using AI tools for copywriting, showcasing how it can streamline the content creation process and save time. 💡 Expect a learning curve: Whether implementing AI or new systems, it's crucial to understand that success may not come immediately. Persistence and iterative improvements are key to mastering new tools. 💡 Invest in upskilling: To maximise the benefits of AI tools, it's essential to invest time in learning how they work and upskilling yourself or your team to utilise them effectively. 💡 Systemize processes: Steve emphasises the importance of systemising processes, such as content creation, to ensure efficiency and scalability in business operations. 💡 Don't quit too soon: When faced with hurdles or challenges, it's important not to give up too soon. Instead, continue to iterate, improve, and adapt until the desired results are achieved.   BEST MOMENTS 02:35 - 💬 “Being able to multiply what I do requires we have a method in place that is scalable.” 08:44 - 💬 “Whether you choose to go down the human route or the AI route, don't expect it to go well immediately.” 10:10 - 💬 “This is just a system for creating content that happens to utilise AI and my virtual assistant to do all the work for me, and I just approve and let go.” 13:36 - 💬 “If you are dabbling in the world of AI or automation or streamlines, whatever it is you're doing is just don't quit too soon.”   TIMESTAMPED OVERVIEW 00:00 AI helps produce content efficiently for scalability. 03:25 Efficiently automate content creation using AI technology. 09:40 AI and virtual assistants streamline content creation. 12:49 Persists in AI and automation, and results take time. 14:39 Encouraging message to share and review podcast.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Today's episode features Simon Severino, a sales expert and author of the Strategy Sprints book. In this episode, Simon shares his insights on breaking down the complexities of sales and marketing to create a repeatable process that can lead to genuine impact and growth in business.  He emphasises the importance of implementing systems to allow others to handle much of the work, making sales more authentic and less technical. Simon discusses the key steps for solopreneurs and small business owners to start generating consistent sales, build a team, and hire their first salesperson.  He also highlights the significance of community in business growth and shares practical tips for creating a successful community.  Throughout the episode, Simon's approach to sales and success is centred around having fun and designing each day around enjoyable activities. Listeners can learn more about Simon and access free tools and systems on his website, making it easier to implement his strategies for success.   KEY TAKEAWAYS 💡 Sales Process Simplification: Simon Severino emphasises the importance of simplifying the sales process by breaking it down into achievable steps anyone can implement. 💡 Community Building: Building a community around your business is crucial for growth and success. It helps reduce buyer risk and increase buyer safety, ultimately leading to more sales. 💡 Immediate Action: Simon advises hiring a salesperson immediately, even if the revenue is not at a certain level. This ensures that the sales process is in place and can be scaled as the business grows. 💡 Real-Time Feedback: Utilizing tools like AI for real-time feedback during sales calls can significantly improve performance and help in identifying areas for improvement. 💡 Focus on Fun: Success, according to Simon, is defined by having fun. Designing your day around activities that bring joy and fulfilment is key to achieving success.   BEST MOMENTS 03:38 - 💬 “Nobody loves sales. Nobody loves to be sold. Nobody loves to sell.” - Simon Severino 19:38 - 💬 “It’s more likely software without a community goes belly up. They go belly up all the time, but if they have a community, something is working there.” - Simon Severino 25:22 - 💬 “Resonance sells. So when they see, oh my God, he has three kids, I have also three kids, that's resonance.” - Simon Severino 44:43 - 💬 “Having fun, this is my definition of success.” - Simon Severino   TIMESTAMPED OVERVIEW 00:00 Sales expert Simon Severino shares valuable insights. 04:48 Advising global companies on strategy for 21 years. 06:20 Transition from starting up to establishing sales process. 10:34 Sales delegation challenges and strategy for business owners. 18:34 Community-driven marketing provides reassurance and support. 23:15 Building trust through content and social media. 24:28 Create community by serving and showing up consistently. 27:49 Overcoming fears by being authentic and vulnerable. 33:24 Accountability is essential for success in the community. 35:37 Small group coaching generates high conversion referrals. 39:03 Structure for pipeline review meeting: lists, method, training. 41:22 Ecamm Live, essential apps: Opus 3, AI. 46:27 Effective sales method offers achievable, guaranteed results. 47:28 Free tools are available for download at strategysprints.com.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   GUEST RESOURCES Website: https://www.strategysprints.com/ Download Simon's Tools and Systems for free: https://www.strategysprints.com/tools Facebook: https://www.facebook.com/strategysprints/ Twitter: https://twitter.com/strategysprints Instagram: https://www.instagram.com/strategysprints/ LinkedIn: https://www.linkedin.com/in/simonseverino/ YouTube: https://www.youtube.com/@simonseverino   ABOUT THE GUEST Simon Severino is a LinkedIn Top Voice on sales leadership and sales prospecting. As a shrink-turned-CEO, he had to learn the importance of working ON the business more than IN it.  He helps business owners supercharge sales and reclaim 14 hours weekly through his Strategy Sprints™ Method. He is the author of "Strategy Sprints" and the inventor of the Strategy Sprints™ method. He is also a YouTuber, TEDx speaker, Forbes contributor, and triathlete who has appeared on over 1,300 podcasts. When he is not supercharging sales, you'll find him swimming, biking, running and tricking his three kids into outdoor activities so they can't escape his annoying shrinky questions.   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Time tracking and its importance in business operations are discussed in this episode. Dr. Steve Day shares update on their time tracking policies, including the use of new apps and tools such as ManicTime, particularly focusing on the implementation of screenshot tracking.  Steve explains the reasons behind this shift, citing both negative instances of time manipulation and the positive impact on productivity and efficiency.  The episode also delves into the importance of transparent communication with employees about the purpose and benefits of time tracking to maintain trust and productivity within the team.   KEY TAKEAWAYS 💡 Time tracking can be a valuable tool for businesses to optimise efficiency, productivity, and workload delegation. 💡 Implementing time-tracking software with screenshot capabilities can provide valuable evidence in case of disciplinary issues or security concerns. 💡 It is important to communicate openly with employees about the reasons for implementing time tracking and how it benefits both the company and the individual. 💡 Using time-tracking software can help identify areas for improvement, optimise processes, and increase overall productivity. 💡 Transparency and clear communication about the purpose of time tracking can help build trust and improve relationships within the team.   BEST MOMENTS 00:18 - 💬 “There has been a slight shift in my thinking around tracking time.” 06:13 - 💬 “This was a game changer for me, I could now go back to an entire day, an entire week’s worth of work and pretty accurately to the minute track exactly what I’d been doing.” 17:18 - 💬 “If somebody is honest, if somebody would track their time honestly anyway, if they have no intention of dragging things out, they're going to work hard, they're going to be productive, they're going to get work done in the time that they're being paid to work.”   TIMESTAMPED OVERVIEW 00:00 Podcast discusses updated time tracking policies. 03:09 Negative incident of a staff member manipulating timekeeping. 08:34 Tracks time and activities across all devices. 09:35 Track time and optimise tasks for efficiency. 13:12 Reviewing tasks, building trust, and eliminating distrust. 17:47 Measure productivity and improve it with tracking. 20:14 Employee exodus following company software deployment.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr. Steve Day explores the misconception that systems stifle creativity. He discusses how, when implemented correctly, systems can enhance productivity and creativity within a business.  Steve provides examples of how systems can streamline task processes and emphasises the importance of balancing structure with the creative freedom to maximise team members' potential and effectively achieve business goals.  Through real-life examples and personal experiences, Steve highlights the significance of implementing systems to support and empower individuals in their roles, ultimately leading to a more productive and successful business environment.   KEY TAKEAWAYS 💡 Systems can enhance creativity and productivity when done right. 💡 Systems can provide structure and guidelines for creatives to work within, ensuring consistency and brand alignment. 💡 Systems can support experts in their field by handling administrative tasks, allowing them to focus on their expertise. 💡 Automation and systems can streamline processes and improve efficiency in tasks like sales follow-ups and course production. 💡 Standardizing processes through systems can lead to a better client experience and higher-quality products and services.   BEST MOMENTS 12:37 - 💬 “So put some systems, put some admin support in, and now you've got a team that is actually much more productive.” 12:52 - 💬 “The team working together is actually much more productive than each individual working on their own in a silo.” 19:50 - 💬 “The more systemised it is, the more chance you've got of reaching your goal, which is obviously to summit the mountain.” 22:44 - 💬 “Systems are not only able to increase and enhance creativity, but they are essential for getting the best, the most value out of your creatives and people who, in your business, are experts in their own field.”   TIMESTAMPED OVERVIEW 00:00 Explaining the importance of brand guidelines for creativity. 03:41 Graphic designers must know the software and collaborate. 10:11 Automate sales tasks to relieve salesperson's admin. 12:22 Teamwork leads to greater productivity and success. 15:00 System supports role, enhances creativity, and standardisation. 21:40 Experts need guidelines for standardised, consistent results. 22:50 Encouragement to share, review, and have fun.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the “Systemize Your Success” Podcast, Dr. Steve Day delves into artificial intelligence and its impact on administrative staff.  He discusses the importance of leveraging AI tools like ChatGPT to increase productivity and stay competitive in the marketplace. Steve shares his insights on how AI can revolutionise content creation, social media management, and brainstorming processes within a business. He emphasises the need for staff to embrace AI technology to enhance their skill sets and remain valuable in the workplace.    KEY TAKEAWAYS 💡 AI Technology is Essential: Encouraging staff to utilise AI technology is crucial for increasing productivity and staying competitive in the marketplace. 💡 Skill Development: Providing training and opportunities for staff to become proficient in AI technologies can make them more valuable in the workplace. 💡 Efficiency and Productivity: AI tools like ChatGPT can significantly increase work output and save time in content creation and social media management tasks. 💡 Maintaining Loyalty: Investing in staff training and skill development can help retain loyal employees who contribute to a positive team dynamic. 💡 Long-Term Business Success: Embracing AI technology and upskilling staff can lead to short-term benefits for the business and ensure long-term competitiveness in the market.   BEST MOMENTS 02:29 - 💬 “If our staff aren't utilising the best in technology right now, then A, we're missing out massively on increased productivity that it can actually give them.” 10:00 - 💬 “If we don't do this, if we don't force our staff almost, or encourage or empower them to utilise the vessels, they will get unskilled in a new era.” 10:34 - 💬 “I want to spend time now encouraging my staff and giving them opportunities, training, and time to skill themselves up and become even more productive.” 11:40 - 💬 “I am encouraging my staff every day to start using AI more, to start understanding prompt engineering, and to start actually using it.”   TIMESTAMPED OVERVIEW 00:00 Embrace AI for increased productivity and security. 04:26 Staff use AI for social media replies. 08:30 Encourage staff to use AI for benefits. 11:10 Encourage staff to use AI for content.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 This episode delves into the power of the mind and how our beliefs and conditioning influence our behaviours and, ultimately, our success in business and life.  Drawing from his background in neurology and psychiatry, Steve discusses the importance of changing our beliefs to achieve our goals. He emphasises the role of creating systems in business to free up time and increase efficiency.  Through personal experiences and insights from coaching programs, Steve explores the impact of mindset on business success and offers practical advice on overcoming pre-programmed fears and doubts to achieve desired outcomes.   KEY TAKEAWAYS 💡 The mind is a powerful tool, and our beliefs play a significant role in our success. 💡 Building a systemised business requires changing fundamental behaviours and emotions. 💡 Success in business is influenced by internal wiring and past experiences. 💡 Belief in the outcome and trust in the process are crucial for success. 💡 Role models and success stories can inspire belief and confidence in achieving goals.   BEST MOMENTS 00:00 - 💬 “The mind is such a powerful tool, and yet many of us live in the belief that we are in control of our thoughts and our emotions and that most of the decisions we make are conscious ones, and that is why we are or are not successful.” 03:37 - 💬 “We all get used to feeling certain ways, and we get used to having those emotions sort of living and swimming around in us on a daily basis.”  16:08 - 💬 “Our behaviours, our reactions, our actions are largely influenced by our internal wiring.” 34:47 - 💬 “The more things we can put into place to create a vision of certainty, of belief, then it is much more likely that it will positively affect the way we react and act and our emotions in response to stimuli throughout the process of going through it.”    TIMESTAMPED OVERVIEW 00:00 Exploring mindset in business and life growth. 04:10 Defaulting to familiar state, even detrimental, busy. 07:53 Doubts and fears impact future success negatively. 12:24 Unconscious brain rewiring impacts conscious thoughts and actions. 14:46 Past experiences influence our behaviours. 17:36 Brain growth, business success, overcome preconceptions. 23:27 Lack of money can delay creating efficient systems. 26:06 Understanding, beliefs, and success in business conflicts. 30:31 Coaching success linked to referrals and trust. 33:42 Fear affects actions, beliefs, and emotions. Seek certainty for a positive impact on responses. 36:16 Encourages engagement and offers deeper insights and resources.    VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   Books mentioned in the Episode: Breaking the Habit of Being Yourself by Dr Joe Dispenza Outliers: The Story of Success by Malcolm Gladwell Destructive Emotions by Dalai Lama and Daniel Goleman   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this podcast episode, Dr. Steve Day discusses the detrimental effects of interruptions on productivity and introduces the concept of asynchronous communication as a solution.  Drawing from personal experiences and scientific studies, he emphasises the importance of implementing effective communication policies within businesses to minimise interruptions and enhance productivity.  Steve shares practical strategies, such as using task-based communication, video communication, and designated channels for questions, to streamline communication processes and empower team members to focus on their most important work.   KEY TAKEAWAYS 💡 Interruptions kill productivity, and it takes around 20 minutes for the mind to refocus after being interrupted. 💡 Asynchronous communication is more efficient than conversations, leading to increased productivity. 💡 Implementing effective communication policies, such as task-based communications and using video or audio for explanations, can significantly improve workflow. 💡 Having a structured way of communicating, such as a dedicated Slack channel for questions and scheduled times for answering them, can reduce interruptions and increase focus on essential tasks. 💡 Encouraging team members to provide suggestions before questions can empower them to become better problem-solvers and decision-makers.   BEST MOMENTS 00:00 - 💬 “Interruptions kill productivity. There are loads of scientific studies on this stuff to show that it takes around 20 minutes for the mind to refocus after being interrupted.” 00:56 - 💬 “Asynchronous communications are more efficient than conversations.” 02:55 - 💬 “We've got to protect our time. And similarly, we need to actually protect our staff's time.” 07:34 - 💬 “Understanding how to efficiently communicate complex or simple problems is important, and video or audio is a great way to do that.” 19:34 - 💬 “By combining all of these things together, it allows us to hugely reduce the number of interruptions, not just for you but also for your team and between team members.”   TIMESTAMPED OVERVIEW 00:00 Interruptions harm productivity, and asynchronous communication is better. 04:01 The Operations manager implements simple policies for productivity. 07:25 Effective asynchronous communication is key for an organisation. 12:40 Empowerment through decision-making and accountability in coaching. 13:47 Scheduled channel for focused task-based communication. 18:34 Optimize the communication process to reduce interruptions. 20:19 Please leave a review and share. Thanks!   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 This episode discusses the importance of systemising a business and the key roles needed to make it successful. Dr. Steve Day emphasises the role of the business owner in driving the systemisation process and building the right team around them.  He highlights the need for a systems implementer to capture and manage tasks, procedures, and projects and a systems assistant to support the documentation and refining of the systems.  The episode also touches on the significance of allocating resources, such as time and personnel, to ensure the systemisation journey does not stall.   KEY TAKEAWAYS 💡 The key to successfully systemising a business is to allocate resources, particularly time, to allow someone to focus on implementing systems with 100% attention. 💡 The dream team for systemising a business includes the owner, ops manager, systems implementer, practitioners, and assistants. 💡 Hiring a new systems implementer and admin person or promoting someone with no other responsibilities to the systems implementer role can help ensure the systemisation process is successful. 💡 Failing to allocate enough resources, especially time, to systemisation efforts is a common reason why businesses fail in this process. 💡 Sharing valuable podcast episodes with friends and colleagues can also help them benefit from the information.   BEST MOMENTS 00:31 - 💬 “The reality of getting there is sometimes a challenge.” 04:22 - 💬 “As a business owner, your role in getting your business systemised is to convince yourself, with 100% certainty, that the work your company needs to go through will give you the highest value return on anything else you can do.” 08:03 - 💬 “The majority will actually hire somebody new as a systems implementer because that person comes in without any other baggage.” 09:35 - 💬 “Your systems implementer's job is to sit with you and actually quiz you to get those systems down.” 11:36 - 💬 “The majority of business tasks can be now be classed as admin as it’s just somebody following a bunch of instructions.”   TIMESTAMPED OVERVIEW 00:00 Systemized business is an attractive but challenging process. 03:13 Business owners: focus, understand role, systemise. 07:07 Commit time, energy, and hire for systemisation success. 10:51 Systemizing business tasks make roles more affordable. 15:37 Allocate resources or hire for system implementation. 16:41 Leave a review, share, rate, and spread the word, thanks. Goodbye.   VALUABLE RESOURCES Free access to our flagship RECRUIT RIGHT FRAMEWORK Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Steve Day is joined by international entrepreneur and podcast host Jim James. They discuss why entrepreneurs should consider alternatives to starting their podcasts and how to leverage the platform effectively.  Jim shares insights on why not every entrepreneur should start a podcast, emphasising the importance of considering statistics and practicality.  Tune in to learn how to scale your business without the need to launch a podcast.   KEY TAKEAWAYS 💡 Starting a podcast as a host requires time, network, equipment, budget, and perseverance. Being a guest can be a low-risk, low-cost way to participate in podcasting. 💡 Guests should focus on being concise, getting to the point quickly, and allowing the host to guide the conversation. Listeners drop off after about a minute and a half if they don't find the content engaging. 💡 Quality audio and video are crucial for credibility and engagement. Using external microphones and webcams can significantly improve the overall quality of the podcast. 💡 Guests should provide value to the audience by offering quizzes, free downloads, consultations, or gated content. Giving listeners a reason to connect and engage after the show is essential. 💡 Success, for Jim, is the ability to have meaningful conversations, spend time with family, maintain good health, and serve others through sharing knowledge and experiences.   BEST MOMENTS 01:44 - 💬 “The average number of shows that get produced is seven. So what it tells us is that of the nearly four million podcasts, You know, most of them never get beyond the first seven or eight episodes.” - Jim James 11:02 - 💬 “One of the key aspects of being a guest is you connect to someone else's audience. I'm delighted to be on your show because you have this amazing audience that won't have heard of Jim James and the Unnoticed Entrepreneur podcast before.” - Jim James 11:34 - 💬 “81% of listeners would actually buy a good or service on the recommendation of a podcast host.” - Jim James 31:19 - 💬 “Give these people a reason to connect with you, give them a call to action, some kind of incentive to follow up with you.” - Jim James   TIMESTAMPED OVERVIEW 00:00 Launch, production, and maintaining top podcast status. 05:23 Leveraging podcasting benefits as a guest. 08:46 Learn platforms like Riverside, SquadCast, Restream, and Zoom. 12:17 Start small, grow, guesting for podcast exposure. 15:02 Module teaches repurposing content for maximum exposure. 18:31 Podcast content drop-off tied to structuring. 20:33 Tips for podcast guests and hosts' interaction. 28:40 Maintain quality in recording and content distribution. 33:23 Acknowledging your performance and lead magnet strategy. 37:01 Share listener benefit, employ bridging technique effectively. 40:45 Knowing about services opens up opportunities. 44:07 Success is about health, family, and service.   VALUABLE RESOURCES Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42   GUEST RESOURCES Podcast: https://theunnoticed.cc Website: https://www.jimajames.com Get onto the best podcast shows- take a quiz: https://jim-elibtw0q.scoreapp.com/ PODCAST GUEST BLUEPRINT: Link to the Coupon Page: https://academy.theunnoticed.cc/course/podcastguestblueprint#/sales?ticketId=27946000000094018&coupon=SYS50 Or go to the main page and use SYS50 for 50% off: https://academy.theunnoticed.cc/course/podcastguestblueprint#/home   ABOUT THE HOST Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
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