The Better Banking Podcast

Better Banking requires the bestest staff! And that's the responsibility of Jasmine Jimenez and Gain FCU's Human Resources Department. Jasmine joins our hosts to discuss the HR department, working at Gain, and how YOU could become our next associate. As a corporate trainer, it's Jasmine's job to get new employees acquainted with the credit union's culture and quality standards so they're ready to provide Better Banking at every turn. We cover training, hiring, and what makes working at a credit union better than working at a bank! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. © 2024 Gain Federal Credit Union

Behind every great frontline staff is a great back office staff to keep the day-to-day operations running smoothly. From processing wire transfers to maintaining a network of ATMs to making sure your new card arrives when your old one expires, our Support Services team has got you covered. And behind our scenes is our back office detective, Stephen Flores. Stephen has worked in Support Services AND the Call Center AND the branch and brings a unique perspective from his up-close look at all the different ways that Gain is built to serve you! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. © 2024 Gain Federal Credit Union

At a credit union, every single penny must be accounted for and the person in charge of accounting at Gain Federal Credit Union is Alan Pan, "The Money Man." He is the Accounting Supervisor and he and his team are responsible for balancing the books, tracking all the funds that come and go through the credit union and even forecasting the future. Alan breaks down the exacting efforts, measured methods, and precision processes it takes to keep the Gain train running smoothly on the tracks of the global economy and to serve our Members with the best Better Banking possible! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. ©2024 Gain Federal Credit Union

Have you ever wished your credit score was a few points higher? Ok, maybe a whole heap of points higher? Whether you're looking to make your next big financing move or just want to keep tabs on your credit and identity, it never hurts to improve your score.  Good thing our former VP of Lending, Greg Marcella, is here with two handy tools to monitor and even possibly raise your score. He'll tell us about Savvy Money and Experian Boost® and how these tools are integrated with your accounts at Gain Federal Credit Union.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. ©2024 Gain Federal Credit Union

GreenPath Financial Wellness has a mission to empower people to lead financially healthy lives. They provide the tools that you need to accomplish financial goals, to navigate life's ups and downs, and to pursue your dreams. That includes financial counseling, budgeting advice, housing services and debt management.  To learn more, we chatted with financial wellness superstar, Amber Miller! We discussed Greenpath's cause, student loans, and every which way that Greenpath can assist the Member's of Gain Federal Credit Union along their financial journey! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. ©2024 Gain Federal Credit Union

The National Academy Foundation (aka. NAF) brings educational programs to high schools to teach subjects that are not a part of most standard curricula. In Burbank Unified School District (aka. BUSD), students can take courses in Medicine, Engineering, and our favorite, Business! These specialized tracks focus on preparing students for the real world with experiences like job interviews, field trips, and hands-on work experience and internships. And in charge of it all is our guest, Alyson Edge, BUSD's NAF Academy Director. We're also joined by Jasmine Dixon, our Community Education Program Coordinator at Gain Federal Credit Union, and Joanna Tomlinson, our Marketing Project Specialist who share their insight on Youth Education efforts in our community and the collaboration between NAF and Gain.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810. ©2023 Gain Federal Credit Union

Financial wellness is a hot topic these days, and no one knows that better than Greenpath Financial Wellness. We visit with our Corporate Trainer, Jasmine Jimenez to talk about how Greenpath and Gain have come together to support the financial wellness of our Members. From financial counseling to debt management to housing services and more, Greenpath has financial education for everyone! As a Corporate Trainer, Jasmine also happens to know quite a bit about how the Gain staff is trained to provide the best banking service in town. We chat about all of that and more on The Better Banking Podcast! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Have questions about using the equity in your home (or future home) to cover other expenses like home improvement, home repairs, paying off high-interest debt, or even a vacation? Ask Kim, David Kim, that is, the Real Estate Lending Manager at Gain Federal Credit Union.  If you've built up equity in your home, a Home Equity Loan or a Home Equity Line of Credit (popularly known as a HELOC) is your home's way of paying you back. And it's easy to do when you've got an expert like David delivering his educational equity expertise to your eardrums! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Looking for a car AND an "edge" at the dealership? Turn to your credit union and Consumer Lending Manager Robert Lopez. He'll let you know how to prepare and what to look out for when it comes to shopping, financing, and driving home with a sweet new ride and peace of mind.  He's got advice for everyone from the first-time auto shopper to the seasoned vet. Robert brings over two decades of experience to the game, and his bread and butter is financing. Buying and financing a car can be one of the most stressful scenarios in life, but not with the wisdom of a credit union pro in your back pocket.   To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Want to know the ins and outs of Real Estate? There's no better man for the job than Gain's Real Estate Lending Manager David Kim! David has spent his career tapping into the pulse of the housing market and has tips from the inside for homebuyers. Whether you're looking to refinance, upsize, downsize, or just get your feet wet with your very first home buying experience, David is here to share his knowledge and experience with you. He'll let you know how to know when it's a good time to buy, what to expect, home loan red flags to watch out for, and a whole lot more!  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Maria Barajas has had a complete tour of the credit union world, from student to intern to ambassador. Next up? Graduating high school! Come learn about Gain's youth programs from one of our star students and youngest contributors! Maria is an Independent Advantage graduate, spent time shadowing all of the credit union's departments as an intern, and currently works as an Independent Advantage ambassador to promote the Better Banking Class for Teens in her school. This episode will give you a chance to hear about all of the Youth opportunities at Gain and to hear Maria's unique perspective on the Credit Union's inner workings.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Better Banking just hit the North Valley and leading the charge is our Director of Branches, Stephanie Gonzalez.  Managing a banking branch is one thing, building a new one from scratch is something else altogether. From location to build-out to interior design to Opening Day, hear every step in the process and learn what it takes to bring Better Banking to a brand-new community. And if you happen to be near Mission Plaza while you're listening, stop in and say hello! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

You can trust Gain with handling your money and securing your sensitive data, and the main man in charge is our Director of IT and "Data Cop", J. Modic. Member or not, you're coming with us on a conversation about how the credit union keeps its Members safe, common hacker tactics to be aware of, and why Eric's dog's name is not a good password. We also discuss the credit union's disaster preparedness and security measures so you know that you, your identity, and your data are always in good hands with J. and his team.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Learn about Independent Advantage, The Better Banking Class for Teens with Laurie Krattiger and Jasmine Dixon, the Community Education Program Coordinators at Gain Federal Credit Union.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @gainfcu Instagram: @gainfcu The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

We welcome Director of Business Development, Brock Collins of Gain Federal Credit Union to discuss how the Credit Union lends a helping hand to the surrounding community.  To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @GainFCU Instagram: @GainFCU The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

We welcome Greg Marcella, the Vice President of Lending at Gain Federal Credit Union to break down the elements that go into calculating your credit score and how you can raise it! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @GainFCU Instagram: @GainFCU The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

We welcome Anna Escobar, the Consumer Loan Specialist at Gain Federal Credit Union to talk about Guaranteed Asset Protection (GAP) Insurance and Mechanical Breakdown Coverage (MBC), two insurance ideas that can help you out in case of an auto accident! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @GainFCU Instagram: @GainFCU The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

We welcome AJ Warna of Auto Expert to tell you how Gain's car shopping service can find, purchase, and deliver the right vehicle to you at the right price. Yes, we deliver and it's all FREE for Gain Members! To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @GainFCU Instagram: @GainFCU The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

Branch Manager Paul Stewart joins the podcast to talk about our flagship location, the Burbank headquarters!  We get an inside look at managing the staff, protecting the community, and serving, you, the member, through the good times, the tough times, and the really tough times. To Know More visit TheBetterBankingPodcast.com Follow us on social: Facebook: GainCreditUnion Twitter: @GainFCU Instagram: @GainFCU The views and opinions expressed by hosts and guests of The Better Banking Podcast are not those of Gain Federal Credit Union. Gain is insured by the NCUA and an Equal Housing Lender. NMLS #407810.

We welcome the Loan Servicing Manager of Gain Federal Credit Union, Yvonne Boutte, to talk about current financial fraud tactics, fraud prevention, how your credit union helps to protect you, and how you can protect yourself!