Cyberside Chat

COVID-19 forced many businesses to adopt temporary 'work from home' policies. For many managers and employees alike, this has lead to frustration. Whether it's a lack of visibility into employee activity or a case of miscommunication, concerns are voiced time and time again. As businesses transition to the new normal, the reality is work from home will remain, either out of necessity or desire. Today my guest is Patty Crabtree, president of Crabtree Group. Patty will share her own experiences and success in managing a remote workforce for more than 13 years and help us understand how to be successful in making this transition and overcoming these pains.

I'm your host Jess Coburn, CEO of Applied Innovations and Cyberside chats is where we dive into new and emerging technologies to help business owners, CEOs and leaders understand how they could use these technologies on their own business. Today we're going to focus on online marketing, automation, and e-commerce. Let's face it, how we do business has completely changed in 2020 and those changes are here to stay. My guest today is Jeffrey Kostick from Flying Chimp Media. www.flyingchimp.com

Once restricted to just large enterprises, Machine Learning is now accessible to small and medium sized businesses thanks to Kurvv.ai. In this episode of cyberside chat, I sit down with Jeff Croft, Chief Revenue Officer at Kurvv.ai and we talk about the opportunities that Machine Learning as a Service offers small and medium businesses, especially those in hospitality and e-commerce.

Welcome to another episode of cyberside chats. Today businesses across the globe are dealing with the COVID-19 pandemic, and these first few episodes focus on what business leaders, owners, and CEOs can do to not just survive but thrive amid crisis. In this episode of Cyberside Chat, I sit down with Charlie Janes, Technologist, Entrepreneur, and Business Coach. Charlie helps his clients accelerate profitable growth, plan for a successful exit, and to build processes and infrastructure so that they can spend more time living a great life. We discuss what's to come, what's next, and how we engage with our clients and prospects today. I'm your host Jess Coburn, CEO of Managed Cloud, IT and Cybersecurity Company Applied Innovations.

elcome to another episode of cyberside chats. Today businesses across the globe are dealing with the COVID-19 pandemic and these first few episodes focus on what business leaders, owners and ceos can do to not just survive but thrive amid crisis . In this episode of Cyberside Chat, I sit down with Diane Geller, Attorney At Law at https://www.foxrothschild.com focused on helping her clients stay compliant with the ever-changing federal and state regulations governing the workplace, assists them in drafting documents for their businesses. We discuss what employers need to consider as they are looking to bring employees back and open again for business I'm your host Jess Coburn, CEO of Managed Cloud, IT and Cybersecurity Company Applied Innovations.

 A Cyberside Chat Live - Making Financial Decisions For Today...SUMMARY KEYWORDSbusinesses, virus, participants, withdrawal, robert, loan, plan, money, remote, parts, year, business owner, 401k, employee, bit, furloughs, pay, matching, act, marketSPEAKERSRobert Young, Jess Coburn Jess Coburn  00:47Morning I'm Jess Coburn CEO replied innovations and this is another episode of fireside chats. Today I have with me Robert Young Robert, could you talk a little bit about Robert Young  00:58money thanks guys for having me on. I'm Robert Young. I'm the principal investment manager and actually compliance officer for ra called young financial services. We're essentially a hedge fund, we have two parts of our practice. We manage money privately for individuals, but we also have a corporate side that we manage corporate pension plans. And that's, I think, what has more bearing on today's conversation than the private money management side. There's some exciting things happening that could help business owners and that I'm sharing with you.  Jess Coburn  01:32So you've been doing this for a while, Robert, Robert Young  01:34over 25 years, had the old practice before then, like most advisors came up through a training program or training system, licensed through 766 and then eventually reached a point in the amount of money that we managed. We go directly and be registered with the SEC and through FINRA, so that's it. Jess Coburn  01:55For a business that has a 401k What is it exactly that you do? Robert Young  02:00So on a 401k side, we manage the investments in the available for participants. We analyze those and make sure that they're operating against their peers in the lowest cost or best performance, then we also act as fiduciaries. we oversee a number of back office parts of the plan. And then we educate participants and we use some of the information for private money management side, and just give that to participants to help them and advise them on the best strategy to reach their goals. So that's really it. And that brings us some things happening today that you might be aware. Jess Coburn  02:38Yes, I'm curious. I know there's been a ton of changes. I'm curious how that impacts, let's say the business owner, let's start there. Robert Young  02:44Alright, so actually, we'll start with the business owner and then business owner slash participants. Perfect. So the first thing is, with course the virus is shutting down and throwing businesses, although we're reopening. I think there's a lot of trepidation on moving forward there, simply furloughs still going on, not every business is rolling out. and business owners are finding we're finding that some are having some challenges on revenue and some concerns about cash flow. So the first and most important thing that was now available to a business owner is if you have a 401k and you are using a match a safe harbor metric 3% match or better, you can suspend that or you can lower that matching rate. Normally, you couldn't do that in a year that could really helping a cash flow or expenses that businesses is being impacted by definitely. So Jess Coburn  03:47probably gonna say and then if you needed to do that, it's fairly straightforward and easy to do it well. Robert Young  03:53Yes, it is easy now normally wouldn't be that their plan amendments have to be done and With your every platform out there from paychecks and ADP to john Hancock empowerment and power and Transamerica, all of them are making it user friendly for a trustee to be...

 Pivoting Retail Commerce to Online with Manish HiraparaSUMMARY KEYWORDSbusiness, customers, e commerce, people, digital, amazon, world, commerce, pivot, online, peak, business owners, ways, activity, tools, opportunity, merchant, thinking, services, cyberSPEAKERSJess Coburn, Manish Hirapara Jess Coburn  00:45Hey welcome to another episode of cyber cyber chat. I'm your host Jess Coburn and with me today I have Manisha her partner. Manish Can you talk a little about yourself and what you do? Manish Hirapara  00:55Sure. Happy to be here Jess and thanks for having me on the My background is primarily in e commerce and digital digital marketing digital technology. We I'm the CEO of a software and marketing firm based in South Florida, called peak activity. And our goal is to help our business partners really use digital techniques, whether it's e commerce, better web experiences, better technology, really changed the game with their business and use those techniques to add skills and technologies to to really advance their business. So they can they can ride the coattails of the Facebook's and the Amazons of the world that are really changing our business models as we speak. And what we're trying to do is bring those learnings that companies like Facebook and Amazon have created and bring those to the masses and bring those to business owners that are looking for a competitive advantage. Jess Coburn  01:55Nice if you've been doing this for a while you've got a pretty strong background. I know you'd mentioned at one point that you'd started at Office Depot and kind of got your start there. 02:05I did. Yeah, I actually started very early in my career as a software developer, and working on their e commerce platform. We helped build what, what still is today, a top 10 online retailer, when when I left Office Depot about five years ago, started this company, they were doing over $7 billion in transactions online. So really, enterprise scale worldwide operations, there's some significant things you can do in e commerce. And what I chose to do was to take a lot of that experience at a large enterprise, great organization and kind of distill it down understand what the best practices for and bring those to our business partners. Jess Coburn  02:46Now, at peak activity, you've got a large workforce and like the rest of the world, you were you were hit pretty quickly and unexpectedly by everything that was going on with COVID-19. How has peak activity adjusted Do it. 03:01Well, the good news for us has been we were already ready for remote work. We have employees worldwide we we already use tools like slack and Google meat is our preferred video conferencing solution. So we already had some of those pieces in place. But just like everybody else, we had to understand digest what was going on and really, make sure from a human resources perspective, we're doing the right things for our employees. You know, being a digital first company we we pride ourselves in already have been ready for that. So we haven't had to adjust to too much. We do have an office that is it for the moment closed and we are kind of working a little bit more remotely. But you know, fortunately for us, we we've already had relationships with our customers over already over email and over slack channels and other digital techniques. So we've already kind of plumbed everything, and now it's really just been helping our customers or business as partners get up to up to speed on on things, working through challenges in communication working through how do you how do you effectively run projects completely remote. So it's been a transition for us to make sure that we can keep up with the pace of which this this

SUMMARY KEYWORDSbusiness, customers, cloud, people, home, teams, moving, calling, technology, company, point, cybersecurity, manage, computers, ways, malecon, helping, talk, vpn, addSPEAKERSJess Coburn, Malik Khan Jess Coburn  00:17Welcome to another episode of cyber side chats. Today businesses across the globe are dealing with the COVID-19 pandemic. In these first few episodes focus on what business leaders owners and CEOs can do to not just survive but thrive amid crisis. In this episode of cyber side chat I sit down on Malecon CEO point click analogy. So one of my closest friends, we discussed the importance of giving back during difficult times and how competitors can come together for mutual benefit through competition. I'm your host Jess Coburn, CEO of manage cloud it and cybersecurity company applied innovations Hi, welcome to another episode of cyber side chats today I have my very good friend Malecon with Bhima leak CEO point click technologies. Blake, can you tell us a little about point click and yourself. Malik Khan  01:19So point click is a managed services provider focused on cloud services. So, you know, everything we do is all managed cloud, whether we managing infrastructure in our data centers in Raleigh, or in our primary choice with cloud hyperscale, which is Azure. So you know, we provide cybersecurity making sure customers have backup and disaster recovery 24 seven support of the applications making sure that performing so this is our primary business model today. And not only that, helping customers move infrastructure from on premises to the cloud, and then making sure that they're not compromising any of their, you know, security to customer service. And just feeling like you know, they own the data that's sitting in the cloud. So we try to bridge that gap of making sure that the customer is in a very stable environment in the cloud. But then they also working with a very stable partner that knows how to manage the information and keep them up and running. Jess Coburn  02:16Thanks, Millie. I appreciate the introduction. So one thing some people know they know me and you is they'll know that we're good friends, and we have been the best of friends for almost a decade now, if not more than, and a lot of people say gee, Jess, you run a managed cloud it cybersecurity company and Moloch runs a managed cloud it and cybersecurity company. Aren't you guys cooperate? Aren't you guys? competition? And we like to refer to it as Co Op petition. Correct? Malik Khan  02:44Absolutely. Jess Coburn  02:46Because we find we find we find that we, I mean, we've helped each other tremendously over the last number of years. Malik Khan  02:54Yeah, I think it's been, you know, I was telling my wife like, and I wonder where my business was. With the headliner meet, Jess, just because at the time, you are much bigger company I was, you know, tiny, I'm still tiny. But I learned so much from from you the way you operate your business. Older approaches were a little bit different. So I was able to learn how to take some of the things you were doing and adapted into mine. And then you also learn some of the ways that we were using certain tool sets and certain practices that you were also able to incorporate in your business. So, you know, it kind of at a point became where we're not competing with each other. But we're trying to actually help accelerate and grow our businesses as much as we can by sharing the information and the knowledge base that we have within the industry. Jess Coburn  03:43Really, I don't think you give yourself enough credit. I've learned just as much if not more from you, as you've...

OVERVIEWIn this episode of Cyberside Chat, I sit down with Georganne Goldblum, Vistage Chair and CEO Coach and we discuss lessons learned from economic crisis in 2007 and the hard decisions ahead for CEOS as we prepare for a potential economic downturn. SUMMARY KEYWORDSbusiness, ceos, vistage, members, employees, decisions, people, hear, recession, georgia, webinars, helping, florida, plans, business owners, group, company, key, speakers, coachSPEAKERSGeorganne Goldblum, Jess Coburn Jess Coburn  00:00Welcome to another episode of cyber side chats. I'm your host, Jess Coburn, CEO of managed cloud it in cybersecurity company applied innovations, where we help businesses identify risk and address it before it becomes a problem. Today, businesses across the globe are dealing with the COVID-19 pandemic. In these first few episodes, focus on what business leaders owners and CEOs can do to not just survive but thrive amid crisis. In this episode of cyber side chat, I sit down with George Henkel VISTAs shared CEO coach. We discuss lessons learned from the economic crisis in 2007. And the hard decisions ahead for CEOs as we prepare for a potential economic downturn. So sit back, relax, and let's chat. Welcome back to cyber side chat and I'm just covering it today. I have with me George angle Blum Georgia, can you talk a little bit about yourself and what you do?  Georganne Goldblum  01:03Sure. Morning, Jess. So, um, I'm Georgia and goldblum. I've been a Vistage chair for over 18 years. And I also have my own firm coach for exempts, which works inside companies, with the leadership team. And they're developing leaders to make sure they have the skills, the alignment, and to meet or exceed their goals. And then I also coach business individuals. So that must be important to help businesses and leadership teams really understand what they're doing. It is especially in times like this, but 18 years ago, I didn't quite have an understanding of a business background. But when I started with Vistage it's an incredible asset for CEOs for key executives. They have a platform that is over 60 years old, over 22,000 members worldwide, and they help their members. They help them with three things, helping them be better leaders make better decisions and getting better results. Jess Coburn  02:17Okay, so Vistage is really there to help any business or Can anyone try and how does that work? What give me a little more about Vistage. For those that don't know?  Georganne Goldblum  02:26Well, there are size parameters, and it's primarily for businesses that have at least 20 employees. Well, this ditch has, has really three elements. The first is a pure advisory group, which allows CEOs and the key executives to have their peers who can hear their challenges can hear their opportunities, and ask the right questions and can approach it from different perspectives. So that there are multiple solutions, not just one and allows that CEO to work on their business, not just in their business. It also we have one of the most amazing reset of exceptional resources. We bring in speakers. We obviously during times like this, we can stream in speakers. And through Vistage International. We have webinars and podcasts and white papers and the ability to really Select and Refine that information so we don't overwhelm the members but give them what they need in whenever they're looking for it to be able to make those better decisions. And finally, the last piece of it is coaching. And we do that one on one. once a quarter. We do it as a triad three members and myself meet and allows the members to get to know each other better, deeper, and to help each other in managing making decisions for their business. Yeah, this has been...

Today businesses across the globe are dealing with the COVID-19 pandemic and these first few episodes focus on what business leaders, owners, and CEOs can do to not just survive but thrive amid crisis. In this episode of Cyberside Chat, I sit down with Jamie Delsing, Managing Partner of Consultis IT and we discuss the importance of culture in business and how to continue to build your culture when going remote as well as how the staffing industry is preparing for our recovery. So sit back, relax and let's chat.

In this episode of cyberside chats, Jess is joined by Michelle Issing, CEO of designingevents.com. Today businesses across the globe are dealing with the COVID-19 pandemic, and these first few episodes focus on what business leaders, owners, and CEOs can do not just to survive but thrive amid crisis. In this episode of Cyberside Chat, we sit down with Michelle Issing, and we discuss how conferences and events are going virtual. Technology has come a long way from the early days of streaming talking heads and max headroom and it's a very exciting and viable alternative. So sit back, relax, and let's chat.

In this episode of cyberside chats, Michael Jacobson from mjacobson.com discusses the impact COVID-19 has had on the Life, Disability, and Long-term Care Insurance industry and how carriers and businesses are pivoting to adjust. Tune in to learn what impact COVID-19 may have on your coverage and if you're covered.

Robert Rounsavall from Trapezoid Security (trapezoid.com) joins Jess to talk about his experience of running a distributed cybersecurity company, managing a team and staying productive.

Shelby's Social Media Marketing Plan can be found at https://covid19.collab.social/optin1584473949028

Devin Burke from https://sleepscienceacademy.com joins Jess to discuss how to remain physically and mentally fit while working from home. Tune in to learn how to identify stress and what you can do to stay healthy when working from home.

Nathalie joins Jess to discuss the transition to being remote, managing a remote team as well as tips on staying secure and productive.

Carlos Garrido from https://www.absolute.sandler.com/ joins Jess to talk about what sales organizations should be doing today to continue to close opportunities, keep their funnel strong, and weather the storm.

Orin Rosenfeld from rosenfeldrealtyadvisors.com joins Jess for a #cybersidechat to discuss the impact COVID-19 is having on the commercial real estate market. Tune in to learn what's happening in the market and what options you may have with your own landlord. #commercialrealestate

Steven Breitbart, VP of Cypress Insurance Group, had a Cyber-side chat with Jess Coburn of Applied Innovations to discuss the impact COVID-19 is going to have related to business insurance. Tune in to learn what coverages you may have that will help protect your business.

Michael WIlls from toplinesolutions.org joins Jess Coburn of Applied Innovations to have a chat about B2B Sales Leadership and what business leaders, owners, and CEOs need to keep in mind as we navigate these troubling times.