Claim Ownership10 Minutes to Better Patient Communication
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This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com
211 Episodes
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In Part 1 of my conversation with Dr. Tim Gilligan, Dr. Gilligan talked about some of the systemic issues that separate patients from providers and make communication difficult in health care. In Part 2, you’ll hear how communication helps Dr. Gilligan manage some of these systemic obstacles. Hi, everybody. This is 10 Minutes to Better […]
Today I get to talk to Dr. Tim Gilligan. He’s the President of the Academy of Communication in Healthcare and an oncologist at Cleveland Clinic. And Dr. Gilligan gets right into how systems-level issues in health care actively push providers away from patients. He talks about how this can lead, sometimes directly, to worse patient […]
Today, I want to try to answer a question I got asked a week ago: “How do we talk about numbers with our patients?” It’s a big question, and I’m so happy to dig into it with you today. What I’m going to share I hope can inform how you’re already talking about numbers, maybe […]
We’re celebrating our 8th anniversary, and health literacy month! Here’s some of our most popular health literacy advice, condensed into a 6-item checklist for health professionals, to support health literacy and patient-centered communication. It’s health literacy month, and it’s the 8th anniversary of this podcast series! I always like celebrating our anniversary and health literacy […]
In Part 2 of my interview with Lakshmi Grama, we find out what happened when the NCI team involved people affected by cancer in naming a new part of the cancer.gov website. Lakshmi also reveals how NCI was already exploring the possibilities of generative AI for precision communication about cancer. Missed Part 1 of our […]
Today I get to talk with Lakshmi Grama, former Associate Director for Dissemination and Digital Communications at the National Cancer Institute. She shares stories of early days at NCI, bringing everyone to the table, and power dynamics in health information. Communication about clinical trials is a very specialized part of health communication, but stories from […]
We didn’t expect this. You might not have either. Turns out, trust is resonating. Our last two episodes both landed in the Top 5% of downloads of all podcasts worldwide. Before we move forward, let’s sit with this. Hi everybody and hi to our new listeners. Our last two episodes made quite a splash so […]
In Part 2 of our conversation, Dr. Renata Schiavo digs into the science of trust and explains what her research has found about the dimensions of trust, and the drivers of trust. You’ll want to take notes! Check out the links to the research in our notes below. Trust. It’s such a complex phenomenon. It […]
Dr. Renata Schiavo, Editor-In-Chief of the Journal of Communication in Healthcare, shares her research into trust and trustworthiness. I’m so glad to have back to the show Dr. Renata Schiavo, a public health leader, Editor-In-Chief of the Journal of Communication in Healthcare. Dr. Schiavo talks about some of the most pressing concerns in health communication: […]
Solving complex problems with limited time is the daily reality for many of us. Today, Dr. Ayo Olagoke joins us to explore how AI can make that a little easier in the world of health communication. Are you tackling big problems but are shy on time and resources? Thought so. So you’ll want to listen […]
Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […]
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […]
Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […]
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […]
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […]
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, “Tell us what we’re getting wrong so we can fix it!” This episode’s for you, […]
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […]
A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […]
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