Transit Unplugged

In this special milestone episode of Transit Unplugged, host Paul Comfort celebrates Episode 400 and nearly a decade of conversations with the leaders shaping public transportation around the world.To kick off the episode, Paul sits down with Mark Miller, President of Constellation Software and Executive Chairman of the Volaris Group. Mark reflects on the early days of the podcast, the thinking behind creating a platform for industry dialogue, and why connecting transit leaders across agencies and continents continues to matter.The episode also features a 10-year retrospective on the growth of Transit Unplugged, including a behind-the-scenes conversation with producer Chris O’Keeffe about the evolution of podcasting, the expansion into on-location recordings and video, and what it takes to reach the rare milestone of 400 episodes.Later in the episode, Executive Producer Julie Gates joins Paul for a listener mailbag segment, answering audience questions about favorite episodes, memorable travel moments, and transit systems that continue to inspire innovation.Over the past decade, Transit Unplugged has featured CEOs, agency leaders, policymakers, and innovators from across the globe—sharing ideas and best practices that help move the industry forward.As Paul reminds listeners in this episode, public transportation is about far more than vehicles and infrastructure. At its core, transit is about serving people and connecting communities.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Transit’s future is all about people.In this episode of Transit Unplugged, host Paul Comfort talks with Geisha Ester, Executive Director of the National Transit Institute (NTI) at Rutgers University, about why workforce development has become the industry’s most important investment — and how agencies and professionals can take advantage of it right now.NTI, funded by the Federal Transit Administration, delivers no-cost training for transit professionals across the United States, helping agencies upskill their teams, strengthen succession planning, and prepare for a rapidly changing mobility landscape.Geisha shares:How you and your staff can access free, high-impact NTI coursesThe most in-demand training areas, including procurement, service planning, safety, and leadershipHow agencies are using NTI as a real succession-planning toolThree ways to partner with NTI — as a participant, host agency, or instructorWhy workforce development is central to the industry’s futureShe also tells her remarkable second-generation transit story, from high-school intern and rail conductor at Chicago Transit Authority (CTA) to Vice President of Training and Workforce Development — and now national leadership at NTI — and offers practical advice for emerging professionals and women pursuing leadership roles in transit.🎓 Explore courses and get connected: NTIonline.comThis episode closes out our “Fantastic February” series highlighting the people and ideas moving public transportation forward.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Recorded live at the Transportation Research Board Annual Meeting, this special episode of Transit Unplugged tackles a big question: Does research actually improve public transportation?Host Paul Comfort is joined by three leaders who are turning studies into real-world results:Art Guzzetti, Vice President, Policy, American Public Transportation Association (APTA)Kate Ko, PhD, Vice President, WSPMichael Walk, Research Scientist, Texas A&M Transportation InstituteTogether they break down how the Transit Cooperative Research Program (TCRP) moves ideas from problem statements to implementation — and why agencies that use research make faster, smarter, and more rider-focused decisions.You’ll hear:The Baltimore bus network redesign that started with a research projectHow automation will reshape — not eliminate — the transit workforceNew funding tools like value capture and congestion pricingThe link between operator culture, health, and retentionWhy accessibility, safety, and customer experience are driving the next wave of studiesThis is a behind-the-scenes look at the evidence, data, and collaboration that quietly power better transit for millions of riders.If you work in transit and aren’t using this research — you’re leaving solutions on the table.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Recorded live at the Transportation Research Board Annual Meeting in Washington, DC, this episode of Transit Unplugged features a wide-ranging and deeply personal conversation with Bridgette Beato, Chair of WTS (Women’s Transportation Seminar) and Founder and CEO of Lumenor Consulting Group.Bridgette joins host Paul Comfort to unpack the evolving role of women in public transportation—and the systems, networks, and intentional choices that help leaders thrive at every stage of their careers. From WTS’s nearly 50-year history to its current global footprint of more than 10,000 members, Bridgette explains how the organization attracts, advances, and retains women across all modes of transportation through scholarships, training, mentorship, and community.The conversation also dives into Bridgette’s own career journey, from management information systems and large-scale technology implementations to launching and growing Lumenor Consulting into a multi-disciplinary firm supporting transit agencies across North America. Along the way, she reflects on entrepreneurship born out of necessity, the realities of small business growth in the public sector, and why intentional career planning matters—especially in moments of rapid industry transformation.Paul and Bridgette explore the importance of mentorship, executive peer spaces, and raising your hand for opportunity, as well as the role organizations like WTS play in helping leaders navigate change, loneliness at the top, and the shifting landscape of technology, funding, and innovation in transit.This episode is a must-listen for anyone thinking seriously about leadership, equity, and long-term career growth in transportation—and for those looking to understand how community and intention shape the future of the industry.Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

On this episode of Transit Unplugged, Paul Comfort is joined by Roger Harris, President of Amtrak, for an in-depth look at what’s driving momentum at America’s national railroad. Roger breaks down a remarkable 2025 for Amtrak—highlighting record ridership, revenue growth, and historic capital investment—and shares what’s ahead in 2026 as the organization stays focused on one core priority: running a great railroad.Paul and Roger explore how Amtrak operates as both a passenger rail provider and a critical infrastructure partner—especially in the complex Northeast Corridor ecosystem where commuter agencies and intercity rail depend on shared networks, tunnels, and bridges. Roger also digs into how smarter scheduling, strong demand, and modernized service planning are fueling growth—while new investment helps deliver more consistent reliability and a stronger customer experience.They also preview what’s coming next, including the NextGen Acela rollout, the future of Airo fleet modernization, and new service momentum like the Amtrak Mardi Gras route. Plus, Roger shares how Amtrak is preparing to support major national moments ahead—including World Cup travel and America 250.In this episode, you’ll hear:What drove Amtrak’s record performance in 2025 Why “running a great railroad” means consistency, tools, and reliability How Amtrak supports commuter partners as an infrastructure provider What’s next for NextGen Acela and Airo fleet modernization How Amtrak is preparing for World Cup crowds and America 250Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

Transit Unplugged wraps a six-part “State of Transit” series to kick off 2026, Paul Comfort is joined by Hayden Clarkin — transportation engineer, mobility consultant, Mass Transit Magazine Top 40 Under 40 honoree, and one of the industry’s most-followed voices online, known as “The Transit Guy.” In a wide-ranging conversation from New York City, Paul and Hayden break down the biggest forces shaping transit right now — from automation and AI to Amtrak expansion, station revitalization, and the growing push for better rider information and wayfinding. In this episode, we cover: Why transit automation is gaining momentum — and why new lines should be designed for it from day one What WMATA’s Automatic Train Operation progress could mean for capacity, reliability, and cost efficiency Where AI can create real value today (and where the hype still outpaces reality) What privatization could look like in North America — and what we can learn from global models Why night trains are resurging in Europe, and whether a similar model could work here The future of Amtrak, corridor expansion, and the challenges of state-by-state rail planning The return of iconic train stations — and why station location matters as much as architecture How wayfinding and real-time information can make transit easier for everyone (including first-timers) If you’re looking for a fast, smart snapshot of where transit is headed next, this episode is your roadmap. Follow Hayden Clarkin: “The Transit Guy”: https://www.linkedin.com/in/haydenclarkin/ https://www.instagram.com/thetransitguy/ https://thetransitguy.substack.com/ Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

What’s the state of transit in Canada right now—and what’s next?In this episode of Transit Unplugged, Paul Comfort sits down with Dave Reage, Chair of the Canadian Urban Transit Association (CUTA) and a longtime transit leader with deep experience in Halifax Transit. Dave shares a national view of Canada’s biggest transit priorities—from funding and financial stability to ridership shifts, workforce challenges, and the evolving role of technology and innovation.Dave also reflects on Halifax’s unique transit story (including its historic harbor ferries) and explains why Canada’s post-pandemic demand patterns are rewriting the rules—creating new pressure to match service levels with changing rider behavior.In this episode, you’ll hear:How Canadian transit governance differs from the U.S. modelWhy operating funding is one of the biggest challenges facing agencies across CanadaWhat ridership recovery looks like now—and why off-peak and weekend travel is risingThe “new normal” for demand: Wednesday peaks, lighter Mondays and FridaysThe workforce crunch impacting reliability, operations, and service deliveryWhy electrification matters, but shouldn’t distract from service fundamentalsWhat’s happening with hydrogen pilots and alternative propulsion strategiesHow microtransit and on-demand service are filling service gapsThe growing federal emphasis on aligning transit investment with housing and land useFeatured GuestDave ReageChair, Canadian Urban Transit Association (CUTA)Formerly with Halifax Transit (18 years), including nine years leading the agencyAlso MentionedCUTA (Canadian Urban Transit Association)Halifax, Nova ScotiaMontreal / Quebec CityCanadian Public Transit FundTransit-oriented development and housing integrationHost + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

What does 2026 look like for small urban and rural transit agencies across America—and what happens when costs rise faster than funding can keep up?In this episode of Transit Unplugged, Paul Comfort is joined by Julie Brown, General Manager of Rogue Valley Transportation District (RVTD) in southern Oregon, President of the Community Transportation Association of America (CTAA), and Chair of the Oregon Transportation Commission.Julie pulls back the curtain on the real, day-to-day pressures facing agencies like hers—from funding uncertainty at the state level to escalating labor and vehicle costs, rising insurance rates, and the growing cybersecurity risks that come with modern transit tech.She also challenges the industry to move beyond ridership as the defining success metric, and instead tell a more human story about what transit actually makes possible: access to work, healthcare, independence, and quality of life—especially as the “silver tsunami” reshapes mobility needs nationwide.Key topics include:Why RVTD expanded from 10 routes to 16—and why they had to cut back to 6 routes The real-world impact of layoffs and service reductions The exploding cost of vehicle replacement (and what sustainability requirements mean on the ground) Insurance increases hitting agencies and contractors alike Cybersecurity threats tied to fare systems and onboard technology What CTAA is tracking in Washington as reauthorization conversations continue Why the future of transit must be measured in human outcomes, not just raw numbers If you care about how transit actually survives—and evolves—outside of the biggest metro systems, this conversation is essential listening.Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com 📩 Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

As Transit Unplugged kicks off 2026, host Paul Comfort sits down with Bennett Resnik, Senior Vice President in the Critical Infrastructure Group at Venn Strategies, for a wide-ranging conversation on the federal forces shaping public transportation in the year ahead.This episode marks the first installment in a multi-part State of Transit series, offering listeners a clear, insider perspective from Washington, DC. Bennett brings deep experience from Capitol Hill to break down what transit leaders should be paying attention to right now — and what’s coming next.In this episode, we explore:The upcoming Surface Transportation Reauthorization — what it is, why it matters, and realistic timelines for passage How the Infrastructure Investment and Jobs Act (IIJA) changed transit funding — and why the next bill will likely look very different The evolving federal stance on zero-emission buses, including battery electric, hydrogen, CNG, and hybrid fleets How shifting policy priorities are influencing manufacturers, procurement decisions, and fleet strategies The current and future impact of Buy America requirements, including costs, compliance, and domestic manufacturing What ongoing federal budget negotiations and continuing resolutions mean for transit agencies in 2026 Why global events like the Olympics and FIFA World Cup are increasingly shaping federal transportation planning Throughout the conversation, Paul and Bennett connect federal policy decisions to on-the-ground realities for transit agencies — from capital planning and vehicle procurement to safety, reliability, and long-term investment.🏛️ ThinkTransit Executive SummitTransit executives interested in diving deeper into these topics are invited to attend the ThinkTransit Executive Summit, taking place this March in Boston as part of the ThinkTransit Conference.The Executive Summit brings together senior transit leaders for a candid, in-person, Chatham House Rules discussion on:Safety, security, and fare evasion Cybersecurity and AI in transit operations Federal policy, funding, and the future of mobility 👉 Learn more and register here:https://trapezegroup.com/thinktransit/executive-summit/Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com📩 Sign up for the Transit Unplugged Newsletter:https://transitunplugged.com/subscribeDisclaimer:The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

As Transit Unplugged closes out 2025, host Paul Comfort sits down with David Zipper for a wide-ranging, end-of-year conversation on where public transportation has been — and where it’s headed next. A senior fellow at the MIT Mobility Initiative and one of the most influential transportation voices writing today, David brings a rare perspective shaped by public service, venture capital, academia, and journalism. He has authored more than 200 articles in outlets including Bloomberg, Vox, and The Atlantic, examining how transportation, technology, and society intersect. In this episode, Paul and David reflect on the defining trends of 2025 and look ahead to the challenges and opportunities transit agencies will face in 2026. You’ll hear: Why robotaxis at scale may create new congestion and operational challenges for citiesThe promise — and pitfalls — of the emerging “abundance” framework in transportation policyHow ridership patterns have stabilized into a new post-pandemic normalWhy mission creep threatens transit agencies from both the political left and rightWhat New York City’s congestion pricing success could mean for other U.S. citiesA candid assessment of electric bus deployment and why flexibility mattersHow AI-powered bus lane enforcement is already improving service reliabilityWhy autonomous rail may be one of the most important sleeper trends in transitThe evolving role of micromobility and e-bike share in expanding transit accessWhy transit’s future depends on staying focused on fast, frequent, reliable service This is a thoughtful, occasionally provocative discussion that challenges conventional wisdom while staying grounded in real-world operations — and a fitting way to close out a transformative year for the transit industry. About the Guest: David Zipper is a senior fellow at the MIT Mobility Initiative and a contributing writer for Bloomberg CityLab and Vox. He previously served in city government in New York and Washington, DC, and has advised organizations across the public and private sectors on transportation strategy and regulation. He also co-hosts the podcast Look Both Ways, where he explores the future of urban mobility. Learn more at davidzipper.com. _________________________________________________________Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com. Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib... Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this Transit Unplugged Insider episode, Paul Comfort sits down with Executive Producer Julie Gates for a wide-ranging, behind-the-scenes conversation on what transit leaders should be paying attention to right now — and what’s coming next. This quarterly Insider edition slows the pace and zooms out, offering context from Washington, conference halls, boardrooms, and agency leadership conversations happening across North America. Top Five Things Every Transit Leader Needs to Know Paul breaks down the most pressing developments shaping transit today, including: Recent FTA policy changes affecting grant eligibility and agency riskWhere transportation reauthorization stands as the 2026 deadline approachesThe current state of federal grant programs, including Low-No and Bus Facilities fundingHow mega events like the FIFA World Cup and the LA 2028 Olympics are reshaping transit planningWhat it will take for host cities — especially Los Angeles — to meet unprecedented operational demands Hot Topics Across the Industry From conversations with CEOs, policymakers, and system leaders, Paul and Julie explore: Why Bus Rapid Transit (BRT) continues to dominate expansion conversations What transit agencies can learn from Canada’s funding model and manufacturing shiftsThe growing complexity of fleet strategy, propulsion choices, and market pressures What’s Keeping Transit CEOs Up at Night A candid look at the challenges agency leaders are navigating right now: Passenger and operator safety in a high-visibility media environmentRising concerns around cybersecurity and system resilience The practical realities of AI adoption in transit operations Behind the Scenes at Transit Unplugged Julie and Paul share updates from across the Transit Unplugged universe, including: A look at recent and upcoming Transit Unplugged TV episodes — from Italy to Montreal and beyond What’s ahead for the Transit Unplugged podcast in the new yearUpdates on sister shows including The Aviation Report and Parking LiveExpanding distribution across YouTube, cable, streaming platforms, and newsletters Looking Ahead The conversation closes with reflections on leadership, industry collaboration, and what the next chapter holds — including a preview of Paul’s upcoming personal development book (available for pre-order: https://www.amazon.com/Find-Your-Factor-Personal-Treasure/dp/1636988857) and a look ahead to the major moments that will put transit on the global stage in the years to come. Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'KeeffeAssociate Producer: Cyndi Raskin Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com. Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib... Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Canada is investing hundreds of billions of dollars in new transit and passenger rail projects—but until now, there’s been no unified national standards framework to guide how those systems are designed and built.In this episode of Transit Unplugged, host Paul Comfort sits down with Ana-Maria Tomlinson, Director of Strategic and Cross-Sector Programs at CSA Group (Canadian Standards Association), to explore how Canada is working to change that.Ana-Maria shares how CSA Group—Canada’s national standards organization—is developing a four-part national code for transit and passenger rail systems, covering everything from urban transit and conventional rail to future high-speed rail projects. The goal: reduce risk, improve consistency, and bring greater predictability to some of the most complex infrastructure projects in the country.The conversation explores:Why Canada lacks a unified transit and rail standards framework todayHow other regions (Europe, Australia, Japan, and the U.S.) approach rail standardsThe difference between voluntary standards and regulation—and how standards often become codifiedHow CSA plans to integrate existing international standards while addressing major gapsWhat transit agencies, consultants, contractors, and governments can expect nextHow industry professionals can get involved in shaping the codeA brief update on Canada’s emerging high-speed rail ambitions, including the Toronto–Québec City corridorThis is a rare look behind the scenes at how the “rules of the road” for transit systems are created—and why they matter long before the first train ever runs.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:/ transit-unplugged https://x.com/transitunplughttps://www.threads.net/@transitunplu.../ transitunplugged Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib...Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this week’s episode of Transit Unplugged, Paul Comfort sits down with Jay Fox, Executive Director of the Utah Transit Authority (UTA) — one of the fastest-growing, highest-performing transit agencies in the United States and APTA’s 2025 Transit System of the Year.Jay brings a remarkable background across FAA, FTA, Amtrak, and SEPTA — and now leads the agency serving one of the most dynamic, youthful, and transit-hungry regions in America.Together, Paul and Jay dive into:Preparing for the 2034 Winter OlympicsJay shares why UTA told the IOC: “We’re ready now.”UTA’s rail, BRT corridors, FrontRunner upgrades, and multimodal network already form a complete backbone for Olympic mobility — with more enhancements on the way. FrontRunner 2X: The Generational Rail ProjectUTA is pushing to move from 25% to 50% double-tracking, enabling:-15-minute peak service -A new infill station -A new maintenance facility -Pathways to Sunday service…all while ridership continues to soar. A Multimodal System Built for GrowthUTA operates:-131 miles of rail (commuter, light rail, streetcar) -Three BRT lines (including OGX, electric and wildly successful) -Extensive bus, microtransit, vanpool, and paratransit services -A booming Ski Bus network that keeps the canyons moving Transit ROI: The Utah ModelJay breaks down the hard numbers on economic impact:-$9.6B in economic output generated -$377M in tax revenue returned -79,000 jobs supported -Ever $1 invested netted a $5.11 returned to the regional economyAll from an operating budget of roughly $480M. Why UTA’s Riders Are Getting YoungerJay explains how university partnerships, free-fare programs, and campus connectivity are transforming ridership patterns — and why student riders today become lifelong riders tomorrow.Global CollaborationUTA is working with LA Metro, LA28, and Milan/Cortina teams to prepare for back-to-back Olympic cycles (2026, 2028, 2034), exchanging insights on operations, vehicle staging, and major-event transport logistics.This is one of the most wide-ranging, energizing episodes we’ve recorded — and a perfect companion to our upcoming Transit Unplugged TV episode filmed on location in Utah.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:https://www.linkedin.com/company/transit-unplugged/https://x.com/transitunplughttps://www.threads.net/@transitunpluggedhttps://www.instagram.com/transitunplugged/Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscribe-to-the-transit-unplugged-newsletter/Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This Week on Transit UnpluggedPaul Comfort sits down with Martin Ritter, CEO of Stadler U.S., one of the most innovative and fastest-growing train manufacturers in North America. From a modest foothold in the early 2000s to a nearly 600,000 sq. ft. factory in Utah, Stadler is reshaping how America thinks about rolling stock — and redefining what’s possible in U.S.-based manufacturing.In this conversation, Martin pulls back the curtain on:How Stadler grew from an 18-person Swiss workshop to a 17,500-person global rail powerhouse Why agencies love their FLIRT multiple-unit trains — and how distributed propulsion changes the game Hydrogen, battery-electric, and ultra-efficient diesel-electric: the real story behind next-gen rail propulsion How Stadler achieved FRA compliance while keeping trains lighter, quieter, and more efficient The company’s youth apprenticeship program, modeled after Switzerland’s world-renowned system What it means for Stadler U.S. to become a standalone division The milestone ahead: delivering trains for the 2034 Salt Lake Olympic Games This episode is a rare, behind-the-scenes look at one of the most talked-about rail manufacturers in the United States — and a preview of what Paul and the crew will capture during our upcoming visit to the Utah factory for Transit Unplugged TV.Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

On this episode of Transit Unplugged, Paul Comfort sits down with Nancy Purser, Acting Director of the Hamilton Street Railway (HSR). After 15 years with the agency, Nancy now leads one of Ontario’s most historic and ambitious transit systems — one that’s preparing for transformative growth.Nancy shares how HSR is executing HSR Next: Moving Hamilton Forward, a seven-year network redesign that will expand service by 50%, add new routes and on-demand zones, and better connect residents — especially those in equity-deserving and suburban communities — to jobs, education, and opportunity.She also discusses HSR’s shift to a 100% CNG fleet by the end of 2026, emerging exploration into renewable natural gas, the city’s newest indoor fueling and storage facility, and what it means to become the greenest transit fleet in Ontario.Plus, Nancy opens up about her path into transit, the power of customer-focused service, and how dragon boat racing keeps her energized outside of work.In This Conversation, You’ll Learn:Why Hamilton chose to preserve the historic HSR name — and why riders love itHow HSR Next will reshape the network, expand frequency, and support suburban growthWhat it takes to deliver 50% more transit service over seven yearsThe environmental and operational impact of going fully CNGHow municipal investment and federal capital programs influence long-term planningRidership trends — and how immigration policy and education markets affect demandThe role of equity, access, and job connectivity in modern network redesignsHow community partnerships and strategic planning positioned HSR for its “golden era”Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

On this episode of Transit Unplugged, Paul Comfort sits down with Maureen Cosyn Heath, Director of Transit for the City of Mississauga and the leader of MiWay, the third-largest municipal transit agency in Ontario.Mississauga has grown rapidly to more than 775,000 residents, and MiWay is evolving right alongside the city—operating 500 buses, supporting 1,700+ employees, and preparing for major system updates including a hydrogen bus pilot, a battery-electric fleet project, and the upcoming Hazel McCallion LRT (Light Rail Transit) line.Maureen shares insights on:Why ridership should be measured in value, not just taps and fares How MiWay is shifting toward zero-emission technology What it takes to communicate big budgets to elected officials The importance of frontline operators and technicians Her career path from customer service to leading one of Canada’s largest systems “More people on my buses, more space on the road for you.” — Maureen Cosyn HeathRecorded live in Ontario at the Vontas Canada User Summit, this conversation highlights a transit agency preparing for its next chapter—and a leader focused on fundamentals, connection, and community impact. Credits + DisclaimerHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Misener & Jonas Woost (Bumper)Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

On this episode of Transit Unplugged, Paul Comfort sits down with Ginny Smith, Executive Director of the Cape Girardeau County Transit Authority. Ginny shares how rural transit systems provide essential access to jobs, healthcare, education, and independence for the people they serve. From vanpools that connect workers to regional employers, to a new university transit partnership, to technology investments that improve safety and rider experience, Cape Girardeau is a powerful example of how small systems innovate with limited resources.In This Conversation, You’ll Learn:Why transit in rural communities is truly a lifeline, especially for seniors and workers without vehiclesHow Cape Girardeau runs vanpool routes to large employers across county lines to connect people with stable jobsThe impact of taking over Southeast Missouri State University’s transit service and launching live bus tracking for students and residentsHow partnerships like FlixBus/Greyhound restore regional travel access to St. Louis and beyondHow the system is using AI-based safety and vehicle monitoring tools to support operators and prevent breakdownsThe financial reality of rural transit funding — and the creative strategies needed when state dollars are cutCREDITSHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Misener & Jonas Woost (Bumper)Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this special live episode of Transit Unplugged, recorded at TCRP Day in Washington, DC, Paul Comfort sits down with a powerhouse panel of transit leaders:Sarah Meyer — EVP, Chief Customer Officer at Washington Metropolitan Area Transit Authority (WMATA) Jamaal Schoby — Senior Program Manager at Transit Cooperative Research Program (TCRP) Art Guzzetti — Vice President, Policy at American Public Transportation Association (APTA) Matt Daus — Partner & Chair, Transportation Practice Group (Windels Marx) They dive into the critical role of research in shaping the future of public transit—how the Transit Cooperative Research Program (TCRP) delivers actionable insights, not just academic studies. From fare policy to safety, from AI to workforce development, hear how these leaders are using data and research to make real-world decisions that impact millions of riders.Whether you're in operations, policy, planning, or innovation, this episode will show you why research isn’t just important—it’s urgent.https://nap.nationalacademies.org/trb/165/transit-cooperative-research-program-research-report

This week on Transit Unplugged, we’re bringing you an international perspective. Paul Comfort sits down with Laurence Broseta, International CEO of Keolis Group, for a front-row look at how one of the world’s largest operators is reimagining public transit.With operations in 13 countries, Keolis is doing more than running trains and buses—they’re building tools like visualization rooms to improve ops in real-time, championing revolutionary technology, and leading major projects like Grand Paris Express and Canada’s high-speed ALTO corridor.Laurence shares what it’s like adapting the European subcontractor model to North America. She also gives us a glimpse into Keolis’ recruitment strategy, their evolving leadership culture, and how they’re pushing beyond sustainability goals to future-proof ridership.If you want to know what transit looks like when it’s run like a global system—this is the episode.00:00 Introduction and Conference Overview01:27 Interview with Laurence Broseta Begins02:43 Keolis Group and Global Operations06:44 Visualization Rooms and Operational Excellence10:34 Keolis in North America: Challenges and Successes13:52 Leadership and Recruitment at Keolis16:51 High-Speed Rail in Canada: The ALTO Project18:24 Global High-Speed Rail Developments23:56 North American Transit Operations26:02 Future of Public Transportation28:14 Conclusion and FarewellCreator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'KeeffeEditor — Patrick EmileAssociate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova 📩 Got a question or comment? Email us at info@transitunplugged.com⚠️ DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Passing the Torch at GRITS:In this episode of Transit Unplugged, Paul Comfort speaks live from the Kentucky Transit Association Trade Show with Dan Lanham and Michael Hughes of GRITS transit service. As Dan prepares to retire after nearly two decades and Michael steps up from Assistant Director to take over, they discuss the smooth leadership transition process. Dan reflects on his tenure and plans for retirement while Michael outlines his vision and priorities for the future, emphasizing the importance of hiring the right people and maintaining employee retention. The conversation also highlights the multi-month preparation and training that ensured a seamless transition and continued success for the agency.Creator, Host & Producer — Paul Comfort  Executive Producer — Julie Gates  Producer — Chris O'KeeffeAssociate Producer — Cyndi Raskin  Special thanks to:Brand Design — Tina Olagundoye  Social Media — Tatyana Mechkarova  📩 Got a question or comment? Email us at info@transitunplugged.com⚠️ DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.