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Grow Your Clinic

Grow Your Clinic
Author: The Clinic Mastery Team
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© 2025 Grow Your Clinic
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Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.
318 Episodes
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Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ For Episode 310 of the Grow Your Clinic podcast we're joined by Shane Davis to discuss the need for clinic owners to identify the single most important task they should be working on. The conversation highlights the significance of understanding team strengths through DISC profiling and crafting a 12-month action plan. Shane shares insights on effective planning, advocating for regular quarterly sess...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the dynamics of clinical leadership and the importance of utilisation rates in assessing clinician performance. We explore why your top-performing clinician may not always be the best choice for leadership roles and emphasise the value of peer connect...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, Hannah Dunn, Jack O'Brien and Ben Lynch dive into the recent changes to the NDIS and their implications for health clinics. They discuss the shift from having waitlists to facing uncertainty in appointment diaries, as many clinics are experiencing a decline in client numbers. Hannah shares insights from her experience at DOTS, highlighting thei...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Timestamps [00:23] - The Issue of Unexpected Tax Bills [02:05] - The Role of Accountants in Tax Preparedness [05:28] - Managing Tax Liabilities with Bank Accounts [06:46] - Monthly Cash Allocation Rhythms [10:02] - Importance of Regular Meetings with Accountants [13:16] - Questions to Ask Your Accountant [17:02] - Tax Planning and Scenario Analysis [22:16] - Budgeting for the Future [25:0...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Timestamps [01:05] Brand and reputation exercise. [05:25] Anti-vision exercise [10:20] Negative PR exercise insights [13:06] Legacy statement and aspirations [19:11] Toxic positivity in healthcare settings. [24:36] Infinite game of business challenges. [27:21] Tolerating the truth in business. [32:43] Control and external influences. [35:44] Problem-solving in business strategies. ...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Timestamps [00:01:08] Challenges of April trading days [00:05:43] Financial preparedness for the holiday season [00:09:30] Monthly momentum in clinics [00:12:07] Challenging the status quo [00:16:10] Winter illnesses impact on clinic flow [00:20:10] Improving clinic activity patterns [00:25:54] Nurturing client relationships [00:28:30] Client care continuity and engagement [00:33:32] Boo...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic Podcast 00:00:23 - Michael Rizk's Instagram post - four big mistakes and what he's learned 00:03:12 - Finding resilience in business challenges 00:06:34 - System changes to help avoid past mistakes 00:11:20 - Lessons that were learned 00:14:04 - The importance of family & community support 00:15:42 - Business challenges...
Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic podcast 00:00:23 - Discussion on budgeting for marketing 00:01:18 - Understanding the lifetime value of a client 00:02:22 - Marketing for clinics in growth vs. consolidation phases 00:04:39 - Importance of reactivated clients vs. new clients 00:05:50 - Defining your monthly budget based on client acquisition goals 00:07:17 - The ...
In this episode, we chat with Nicole French, an award-winning exercise physiologist and clinic owner, of the Exercise Rehab Group in Melbourne, Australia, about transforming healthcare practices and leading inspired teams. Nicole, who leads a purpose-driven team of 18, shares her passion for diabetes management and discusses her recent achievement of securing a $250,000 grant to implement evidence-based practices in collaboration with GPs aimed at diabetes remission. The discussion delves int...
In this episode, we chat with Lou Bibby, the passionate owner of Central Mallee Healthcare and an award-winning osteopath. Together, we explore the unique challenges and creative solutions of running a clinic in rural and remote communities. Lou shares her passion for supporting her team and the local community, emphasizing the importance of creating a culture that balances support and accountability. The conversation explores innovative strategies that country clinics can implement to attrac...
In this episode, we chat with Shane Davis, co-founder of Clinic Mastery and owner of Profeet Podiatry and Profeet Shoe stores. Shane, recognised for his expertise in scaling teams, shares essential principles and practices that have driven growth in his businesses and those of countless clinic owners he has supported. The discussion highlights the importance of analysing profit and loss statements with a focus on benchmarking, strategies for retaining and engaging therapists to boost p...
In this episode, we chat with Jacey Pryjma, clinic owner of the Australian Children's Chiropractic Centre in Newcastle, Australia. Jacey shares her journey of significant growth in her clinic over the past three years, despite facing personal challenges and raising a family. The discussion delves into the key decisions Jacey made to navigate the complexities of balancing business and family life. She emphasises the importance of being intentional with values when making decisions, which serve...
In this episode, we dive into the importance of intentional clinic design with Meg and Neena from Articulate Design. The conversation focuses on how a well-curated clinic space can attract top-quality therapists, enhance team connections, and foster a positive workplace culture. We explore the direct correlation between clinic design and improved patient care experiences, emphasising the role of a thoughtfully designed environment in achieving business success. They share insights on what cli...
Transform your clinic's mentorship dynamics with insights from Peter Flynn, who navigates the complex world of mentorship transitions in clinical settings. Discover how to maintain the delicate balance between friend, colleague, and leader, fostering an environment where communication and feedback lead to growth and mutual respect. Uncover practical strategies for easing hierarchical tensions by aligning feedback methods with your team’s preferences. This episode promises to equip you with th...
Unlock the secrets to successful clinic expansion with seasoned expert Tony Beecroft. Discover the strategic nuances of lease negotiations, financial planning, and building a resilient leadership team. Tony shares invaluable insights into navigating logistical hurdles, ensuring a smooth transition, and the critical clauses that could save your clinic thousands. Whether you're an aspiring clinic owner or looking to expand, Tony equips you with the knowledge to scale your operations effectively...
Unlock the secrets of building a successful multidisciplinary clinic with our special guest, Josh Nelson from Thrive Health Co in Brisbane. Josh takes us through his journey of integrating a diverse team of health professionals, from chiropractors to child health specialists, all under one roof. Discover how he managed to foster collaboration and mutual respect among his team, overcoming tensions to prioritise patient outcomes and create a centralised client care experience. Josh doesn't jus...
Can the right early decisions make or break your clinic's success? We sit down with Kate Hawkes from Clinic Mastery to unravel the questions that new clinic owners face, such as whether to onboard an admin or a practitioner first. Kate introduces a groundbreaking task categorisation system—black, blue, and red levels—to help prioritise tasks and optimise your time. Gain actionable insights into planning, budgeting, and managing a successful clinic right from the start. Building a thriving cl...
Can you imagine running a successful clinic without a budget? Many do, and today's guest, Shane Bennett, reveals the hidden pitfalls of this risky approach. Shane, who leads a multidisciplinary team at Beyond in Melbourne, shares his expert insights on why budgeting is crucial for maintaining cash flow and ensuring the long-term sustainability of healthcare clinics. Learn how strategic budgeting can turn even the busiest months into manageable milestones, making financial planning less daunti...
Ready to master your clinic's financials and internal processes? In our latest episode of Grow Your Clinic, clinic owner and Clinic Mastery consultant Brigid Linden joins us to share her journey from uncertainty to proficiency with essential metrics and dashboards. Brigid's story is a testament to the power of nurturing existing client relationships by focusing on key metrics like rebooking rates, cancellation rates, and patient visit averages. Learn how she overcame the initial challenges of...
Is the constant juggle of entrepreneurial ambition and clinic growth keeping you up at night? Join us as we sit down with Andrew Daubney, a seasoned Clinic Mastery consultant and successful clinic owner from Sydney, Australia. Andrew pulls back the curtain on the emotional roller coaster of scaling a clinic—from the stress of managing a growing team to moments of self-doubt, and the invaluable support systems that keep him grounded. Discover how gratitude and external support play pivotal rol...