Curious Minds at Work

Digital exhaustion is real. We’re working across more apps than ever before, and since they’re always accessible, work-life boundaries have disappeared. Combine this with our personal tech, and we’ve got a recipe for burnout. Paul Leonardi is a Professor of Technology Management at the University of California, Santa Barbara. After decades of business consulting, he’s had a front-row seat to employees’ digital burnout. What he saw led him to create concrete solutions, which he outlines in his latest book, Digital Exhaustion: Simple Rules for Reclaiming Your Life. These are smart and sensible strategies leaders can put into practice to improve employees’ quality of life – and work. Episode Links Developing a Digital Mindset Are Collaboration Tools Overwhelming Your Team Interview with Gloria Mark The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

We spend a lot of our lives in groups. Whether it’s at work. With friends. Even with family. Yet we tend to focus on everyone as individuals. We rarely think about things from the group’s perspective. Colin Fisher is an expert in organizational behavior and an associate professor at University College London, and he wants to change that. His book, The Collective Edge: Unlocking the Secret Power of Groups, is his insightful attempt at sharing the latest insights on high-performing teams and how to lead them. Episode Links Top Six Tips for Terrific Teams 5 Secrets for Getting the Most out of Working as a Group Interview with Keith Sawyer on groups’ collective genius The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

What prevents some of us from acting on our creative ideas while others dive right in? That’s the question creativity researcher, Zorana Ivcevic Pringle, set out to answer. It’s what she writes about in her book, The Creativity Choice: The Science of Making Decisions to Turn Ideas into Action. Zorana is a senior research scientist at Yale Center for Emotional Intelligence. Through her work, she’s learned that creativity is a choice, and, when things get hard, we need to employ specific psychological and emotional tools to sustain our efforts. We also need to tap into strong and weak ties for support. If you’re looking to unstick your creative capacity, this is the book you’ll want to pick up. It’s an inspiring read! Episode Links How We Think about Creativity Matters Creativity is a Choice, Not a Trait What Art Teaches Us Interview with Moshe Bar, Episode 214, Curious Minds at Work The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Good things happen when people know they matter. Engagement and performance increase, which then motivates people to stay. In addition, they’re happier, which, makes work more enjoyable for everyone.   But creating this kind of workplace doesn’t happen by accident. It requires that leaders consistently apply a set of specific skills focused on these outcomes. That’s why I wanted to talk to Zach Mercurio, author of the book The Power of Mattering: How Leaders Can Create a Culture of Significance. Zach holds a PhD in organizational learning, performance, and change. He advises leaders on practices for building cultures that promote well-being, motivation, and high performance. His previous book is The Invisible Leader. Episode Links Great Leaders Make People Feel Noticed The Power of Mattering at Work To Become a Better Leader, Change the Way You See People Interview with Adam Galinsky on what great leaders do – author of Inspire The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

When’s the last time you ran an experiment? Not as a scientist. But as a person who wants to get unstuck or try something new. There are messages coming at us from all directions. A popular one encourages us to pursue big dreams often in service of a blanket version of success. For some, these messages are motivating. But for many others, they’re overwhelming. If, instead, we want to pursue our own path, how do we begin? This week’s guest is Anne-Laure Le Cunff. She’s felt these cultural pressures, and it’s what’s led her to develop a different approach. She tapped into a method that lowers feelings of overwhelm and brings back the joy of discovery. And it’s a strategy that led her to write her book, Tiny Experiments: How to Live Freely in a Goal-Obsessed World. In this interview we talk about what a tiny experiment is and what it can do for us. We also discuss how to plan, run, and learn from them. I was energized by her approach. Episode Links The Trap of the Deadline High Self-Authorship: The Art of Trusting Your Own Authority Intellectual Self-Doubt: The Psychology behind Questioning Your Own Competence Interview with Leidy Klotz (Episode 192), author of the book, Subtract The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Something happens at work – good or bad – and it brings on strong emotions. Instead of taking a moment to calm down, we’ve got to quickly shift gears and head into another meeting. We know we’ve got to manage our feelings, but the question is, how do we do that? Ethan Kross is an experimental psychologist, neuroscientist, and writer who specializes in emotion regulation. He is a professor of psychology and management at the University of Michigan and Director of the Emotion and Self Control Laboratory there. In his latest book, Shift: Managing Your Emotions – So They Don’t Manage You, he shares simple, concrete ways to do this. Episode Links You Don’t Always Have to Process Your Emotions Are You Overreacting? The Expert Guide to Taking Control of Your Emotions Interview with Michael Norton on The Ritual Effect The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

A few years ago, we experienced a solar eclipse. Walking the streets of my neighborhood that day, looking through my solar eclipse glasses and sharing them with others, I felt a profound sense of awe. And I saw that awe, that wonder, reflected in the faces of the people around me. For one or two hours, we were part of something bigger than ourselves. And that experience took us out of ourselves. It softened and connected us. Experiences like that are what made me want to read Dacher Keltner’s book, Awe: The New Science of Everyday Wonder and How It Can Transform Your Life. In this conversation, we talk about what awe is, how it works, and why it matters. We also talk about how to build more awe into our lives. Episode Links Here’s Why You Need to Be Cultivating Awe in Your Life An Awe Walk Strengthen Your Leadership with the Science of Awe Interview with Norman Farb author of Better in Every Sense The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

If you think about it, your personality impacts how you approach your life. The choices you make, the risks you take, the relationships you have. Our personalities create a set of habits, automatic reactions that impact what we think, feel, and do. When we take on new roles, like becoming a manger or a parent, we may find that certain aspects of our personality no longer work for us. As a leader, we may need to be more extroverted, more open. As a parent, more patient, less reactive. But can we become those things? Can we change specific aspects of our personalities? That’s the question Olga Khazan wanted to answer. She’s the author of the book, Me, But Better: The Science and Promise of Personality Change. Through her research – numerous interviews with scientists and practitioners – as well as experiments she ran with herself on the road to becoming a parent – she learned we can. And that’s a game changer for anyone who has dreams of doing or being something different. Related Links Interview with Hal Hershfield The Big 5 Personality Traits You Can Change with Practice I’m Disagreeable – and It’s Backed by Science. Can I Change My Personality? The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

In those moments when we want to disagree, why do we often stay silent? At those times when we want to opt out, why do we often just go along? A key reason is that it’s hard to defy. It’s hard to question the way something’s always been done. To challenge comments, behaviors, and systems. Yet it’s in those moments of defiance that we flex our values and craft an identity. That’s why I wanted to talk to Sunita Sah, organizational psychologist at Cornell University and author of the book, Defy: The Power of No in a World that Demands Yes. Her research reveals the importance of defiance and the skills we need to do it well. In her book – and in this conversation – she shares ways we can practice it and support others doing the same. Related Links Interview with Vanessa Patrick, author of The Power of Saying No Speak up at Thanksgiving. Your Health Demands It. America Thinks It’s a Country of Free Thinkers. But We’re Actually Compliant The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Making changes in our own lives is hard enough. It’s even more challenging when we need to lead our teams or organizations to do it. That’s why I invited Dan Heath back to the podcast. Dan is the #1 New York Times bestselling author of Made to Stick, Switch, and The Power of Moments. This time he’s here to talk about his latest book, Reset: How to Change What’s Not Working. Dan shares powerful stories of leaders who’ve helped their teams and organizations make high-impact changes. He discusses the tools they used and leverage points they prioritized. This book takes change management to a whole other level.   Related Links What’s the Goal of the Goal? Dan Heath on Innovative Problem Solving (interview) Dan Heath on Creating Moments that Matter (interview) The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Most of us dislike networking. At its best, it’s exhausting. At its worst, it can feel inauthentic, even manipulative. But what if it didn’t have to be that way? What if, instead, we could focus on helping others in ways that, in the long run, benefit us, as well? Rosalind Chow is an associate professor of organizational behavior and theory at Carnegie Mellon University. She’s learned that when we use our status to sponsor others, we gain status and sponsorship for ourselves. Her findings can fundamentally change how we think – and feel - about networking. In this conversation, I talk to Rosalind about her book, The Doors You Can Open: A New Way to Network, Build Trust, and Use Your Influence to Create a More Inclusive Workplace. It’s an inspiring playbook for helping others – and ourselves. Related Links ‘Sponsorship’ – Not Mentorship – Will Help You Land a Job Out of College Interview with Alison Fragale The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

At some point in every leader’s career, they’ll experience a moment of crisis. And in these moments of enormous pressure and uncertainty, a leader’s actions can mean the difference between an organization’s survival or its demise.   Dan Dworkis is an emergency room physician and professor of emergency medicine who’s built his career on moments like this. He not only understands how to approach them, but also how to learn from them. And his book, The Emergency Mind: Wiring Your Brain for Performance under Pressure captures the wisdom he’s gained. Related Links Layer Cake Debriefing: A Smarter Way to Learn from Crisis Decisions Shape Culture; Culture Shapes Decisions Interview with Steve Magness on Real Toughness The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

As you move up in leadership roles, you gain more power. Initially, you may take it in stride, thinking it’s something you earned and something you’d never let get in the way of being the manager you want to be. But as the pressure to perform grows, the gap in power between you and your team creates blind spots that can erode these relationships. Former Microsoft executive and Fortune 500 coach, Sabina Nawaz, experienced these challenges in her own career and, today, she coaches executives working through them. It’s why she wrote the book, You’re the Boss: Become the Manager You Want to Be (and Others Need). And in this conversation, she shares tools to help leaders manage their blind spots. Related Links To Make a Habit, Try Micro Habits How to Build a Relationship between Your Employee and Your Boss Interview with Mithu Storoni on Working Smarter The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Managing up is crucial for your success. It’s about knowing your career goals and aligning them with your manager’s needs and priorities. Yet it’s a skill we’re rarely taught and one we rarely see done well.   For Melody Wilding, this gap in how to manage her career became clear when it caused her to lose her job. It’s what made her want to write her latest book, Managing Up: How to Get What You Need from the People in Charge. In this conversation we talk about how to get aligned with your manager on what’s most important to them in ways that also help you, how to engage in effective networking, and how to promote yourself in the workplace. Related Links Why Managing Up is the Most Critical Career Skill in 2025 4 Signs You’re too Emotionally Invested in Your Work (and How to Fix It) Skip-Level Meeting Success: How to Connect with Your Boss’s Boss The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

On the surface, trust seems simple. You either trust someone or you don’t. That’s why I was so intrigued by Charles Feltman’s book, The Thin Book of Trust: An Essential Primer for Building Trust at Work. Charles is a leadership coach and trust expert. And where others view trust as binary, he sees it in four dimensions. He describes what each dimension looks like and explains how to assess the gaps. Then he talks about how we can address those gaps in ourselves – and with others, including our managers. I’m able to see trust in a completely different way and think you will, too. Related Links Interview with Michael Wenderoth The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

We’re all virtual communicators. Even if we don’t work remotely, we’re texting, using social media, and making phone calls. But the question is, are we good at it? Do we know the best practices that can set us apart? Andrew Brodsky can teach us. He’s a management professor and virtual communication expert. In this episode, we discuss his book, Ping: The Secrets of Successful Virtual Communication. We talk about ways to build trust, increase likability, and manage digital conflicts. He shares insights we can immediately put into action. Related Links Your Company is Watching You. And Probably Doing It All Wrong. The Rules for Making a Good Impression on Zoom and Emails No, Remote Employees Aren’t Becoming Less Engaged The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Most advice on power is about why we need it or how we can get it. And it's typically focused on things outside us, like titles or promotions. While these external markers are important, they can leave us empty inside.  Advice that focuses solely on external power leaves out how to build and maintain the crucial internal power we need.  That’s why Chris Lipp decided to mine the research on personal power and, ultimately, to write a book on it. In this interview we talk about his latest book, The Science of Personal Power: How to Build Confidence, Create Success, and Obtain Freedom.  Chris’s book gives us an opportunity to build the inner foundation for success, so we can match it with external achievements. If you're looking for a book with concrete ways to center and inspire you in your work - and in your life - you'll find it here. Related Links Interview with Mary Anderson on Success without Stress The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Adam Galinsky is a social psychologist and the Paul Calello Professor of Leadership and Ethics at Columbia Business School. He believes leaders are made, not born, and he’s spent decades proving it. In this interview, we talk about his findings and how they apply to today’s leaders. We also discuss his latest book, Inspire: The Universal Path for Leading Yourself and Others. In it, he shares three characteristics people repeatedly bring up when describing truly great leaders: they act as visionaries, exemplars, and mentors. Adam’s written an insightful guide for current and aspiring leaders looking to take their craft to the next level. Related Links How to be an Inspirational Force in an Infuriating World One Small and Powerful Thing You Can Do to be a More Inspiring Leader Interview with leadership expert Frances Frei The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Conversations play a big role in our personal and professional lives. It’d be hard to build or maintain a relationship without them.   That’s why Alison Wood Brooks, Harvard Business School Professor and conversation expert, has written the book, Talk: The Science of Conversation and the Art of Being Ourselves. She’s found that if we improve our conversations, even a little, the results can be game changing. In this interview, we talk about the framework she’s developed to help us do that. We also discuss how to improve our one-on-one and group conversations. Finally, we learn effective ways to manage difficult conversations, including apologies. Related Links How to Have the Perfect Conversation – and Why It’s Good for You Desperate for Better Dialogue? Interview with Jeff Wetzler on Deepening Connections The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

With few exceptions, we have digital footprints. And each time we scroll social media, run a Google search, or use a smartphone to navigate, we’re adding data to that footprint. While we gain a lot from our ability to do all these things, we also feed companies the data they need to target us. Sandra Matz is a computational social scientist and professor at Columbia Business School. Over the course of her career, she’s consulted with companies eager to profit from our data. In recent years, she’s intentionally shifted her consulting work in support of organizations that want to protect consumer data. In this interview, I talk to Matz about her book, Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior. We discuss the methods companies use to profile us and how that profiling puts all the power in their hands. We also discuss promising ideas for pushing back, including solutions to empower and unite us. Matz has written an accessible, highly readable book that anyone with a smartphone needs to read.  Episode Links Now Isn’t the Time to Give Users Control of Their Data Divided We Stand Interview with Eric Johnson on the Science of Decision-Making The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.