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Many people are asking how do we create legendary cultures in a digital / hybrid work environment. On this episode of Christopher Lochhead: Follow Your Different, we ask Daniel Coyle this question: how can we create legendary cultures? Daniel Coyle is a New York Times bestselling author. His book, The Culture Code, was named the Best Business Book of the Year a little while back by Bloomberg. He has a new book out now, called The Culture Playbook: 60 highly effective actions to help your group succeed. He is the man on all things culture, so stay and listen to learn more. Daniel Coyle on Writing His New Book The conversation starts of with congratulating Daniel Coyle on publishing his latest book, The Culture Playbook. Daniel follows up on his thoughts on how he feels when launching a new project or book. “We are living through a moment, aren't we? It's like, when you start a project like this, you're never quite sure when it's going to land. And everybody's trying to figure out, “How are we going? How are we going to do this? How are we going to work together now? Everybody's having that conversation now. It is a moment, and it's kind of fun to explore what's possible” – Daniel Coyle The Transition Period Daniel was then asked about his thoughts on certain huge companies that are telling their people to go back to the office. Another thing to note was that those who are pushing for these things are usually those who are Native Analogs – people whose life don’t revolve in the digital sphere. Daniel thinks that this current period is a transitional phase, and it’s a way for companies to see what works and what doesn’t. “Is it transition and it is totally fascinating to see us people self-organize in this new world. And there's basically two schools of thought about it. The first school of thought is, this was a rupture. People things will never go back to the way they were, people discovered that they had lives outside of work. Then there's another school of thought, which says, Yeah, this is kind of part of a larger, longer journey, there was a sort of zoom out where people realized, hey, life's a lot bigger than work. But at the same time, that there is kind of a joy and a pleasure and a positivity and a productivity that comes out of being in the office. It's maybe not five days a week, maybe it's three, maybe it's two.”    – Daniel Coyle Daniel admits that he himself falls under the second school of thought, and that going to the office can be quite beneficial for productivity, even if it’s just 2 to 3 days off a week. Organizing Your Office for the New Work Experience On the topic of adopting the hybrid workplace, one of the issues brought up was the lack of coordination. For example, one could be scheduled to be at the office, yet the people who they have to work or have a meeting with are staying at home. Daniel agrees that this is currently happening in a lot of offices, and is something that the teams and management need to address. They have to be intentional and work out schedules where everyone in the team is in the office at the same time, so they can meet and collaborate on what needs to be done for their projects. Management can also help in coordinating schedules, so that different teams that need to work together can have overlapping schedules. But at the end of the day, the initiative to coordinate should come from the teams themselves. Otherwise, you’ll be stuck in your cubicle, still doing zoom calls with your teammates. To hear more from Daniel Coyle and how to create a legendary culture in your workplace, download and listen to this episode. Bio Daniel Coyle is the New York Times best-selling author of The Culture Playbook, The Culture Code, The Secret Race, The Little Book of Talent, The Talent Code, Lance Armstrong's War, Hardball: A Season in the Projects and the novel Waking Samuel. Winner (with Tyler Hamilton) of the 2012 William Hill Sports Book of the Year Prize,
Welcome to the second part of our extraordinary, unfiltered, unfettered real dialogue with David Gergen. On this episode of Christopher Lochhead: Follow Your Different, we dive into the key themes of his new book about leadership, called Hearts on Fire: How great leaders are made. David Gergen has served as an adviser to four United States President Nixon, Ford, Reagan, and most recently, Clinton. He is the rare political leader to serve his country from both Republican and Democratic vantage points. Professor Gergen also teaches public service, and as the founding director of the Center for Public Leadership at the Harvard Kennedy School. He is also the winner of two Peabody awards for excellence in broadcasting. If you want to check out the first part our dialogue with David Gergen, you can check out FYD episode 266, where he talked about his thoughts on the war in Ukraine, and the people with important roles to play in it. David Gergen: Hearts on Fire The conversation starts off on the topic of David’s new book, and how it is different from his previous work. His new book, Hearts on Fire, felt more like a love letter to the Native Digital generation, and encouraging them as they face the future ahead. David explains that he felt as though people that are currently handling the reins are going in the wrong direction. But he could see potential in the new generation, and would like to share his knowledge to them and help them grow. “There were a lot of individuals in my classroom. So I thought the world of them, and I thought they were really impressive. They have the capacity to change the world, or just manage to change this country. So this was a an attempt to call them, to summon who would like to get in the arena. I think they can make a huge difference.” – David Gergen For David, his latest work was like a Legacy book; a message he wanted to leave for the next generation. Turning Adversity into Purpose A huge topic in this book is how to tackle adversity – not just to overcome it, but to use it to find your purpose. David explains that a lot of the younger generations can do great things. But they are hampered by the fact that they have not figured out what their purpose is. “We can draw hope from the quality of the people who are coming in these next generations. They're just people who will knock your socks off when you spend time with them. But they're still searching how they can make a difference.” – David Gergen Like David said, he wanted his book to be a guide, or at the very least, share his own experiences so that the new generation can derive what they can do better in their life. David Gergen on Passing the Baton For David, writing this book was like passing the baton to the next generation. That said, he thinks that the older folks should be willing to do so, rather than clinging to power. This also leads to the discussion about how leadership is evolving nowadays. We are no longer living in a world in which leaders are only formed in our nation's most lead institutions. Rather, the current leaders of the generation come from the crowd themselves, like Greta, the Parkland students, and Malala. To hear more from David Gergen and how the younger generation’s hearts of fire can help spark change in the world, download and listen to this episode. Bio David Gergen is a professor of public service and founding director of the Center for Public Leadership at the Harvard Kennedy School. In addition, he serves as a senior political analyst for CNN and works actively with a rising generation of new leaders. In the past, he has served as a White House adviser to four U.S. presidents of both parties: Nixon, Ford, Reagan and Clinton. He wrote about those experiences in his New York Times best-seller, Eyewitness to Power: The Essence of Leadership, Nixon to Clinton (Simon & Schuster, 2001). In the 1980s, he began a career in journalism. Starting with the MacNeil-Lehrer NewsHour in 1984,
Free speech is often called the first freedom and the bedrock of democracy. Our guest today says that on one hand, free speech around the world has never been better. But right now, we are experiencing a free speech entropy in the United States. On this episode of Christopher Lochhead, we have a deep dialogue about Free Speech with Jacob Mchangama. Jacob Mchangama is a global expert on free speech. Political satirist PJ O'Rourke says that his new book is. “The best history of free speech ever written, and the best defense of free speech ever made.” That book is called Free Speech: a history from Socrates to social media, and it is out now. Jacob is a Danish lawyer, and the founder of Justicia, a Copenhagen-based think tank that focuses on human rights, freedom of speech, and the rule of law. So if you want to learn more about free speech, how it has evolved through history, and what it will look like in the future, stay tuned to this episode. Jacob Mchangama on Free Speech The conversation begins on Jacob’s work on free speech, and his new book about it. He was then asked about what his thoughts on the current state of free speech in the world today. According to Jacob, we’ve never had it better. It may not be as apparent in the US, but if you consider the rest of the world, people get to speak out more than ever before. Most of which was born with the proliferation of the internet, and the wide reach it provides. “You and I can speak there's no censor, making sure that we don't say inappropriate things. And you know, so technology, internet has given us unprecedented opportunities.” – Jacob Mchangama Recession of Free Speech It is really the golden age of free speech. Though according to Jacob, it is an age that is currently in decline. As things enter a more stable period after a boom of ideas, a state of entropy starts to set in. It is no different with free speech, as Jacob explains: “Every time there's a period in history where free speech is now sort of secure and we've turned the corner, a process of free speech entropy sets in. “ – Jacob Mchangama This comes after the European Union is in the process of adopting a law which would, which says that social media companies have to remove your illegal content within a short timeframe or risk huge fines. Social media themselves are almost self-censoring to a point, restricting certain content from appearing on people’s search results and feeds. The Evolution of Free Speech in the US Moving the topic to the US side of things, Jacob finds the US and its take on free speech fascinating. According to him, it seems that free speech has evolved and grown over the years, and yet the first amendment and its wording has remained the same. The evolution stems on how the US society interprets these words, leading to the growth of its scope and reach. As Jacob puts it, nowadays it’s difficult to imagine what you could say to a sitting US president that would get you in jail, short of direct threats or incitement of violence. Yet in the old days, you could go to jail for making a snide remark about an incumbent president. But this same flexibility and reach is what’s putting free speech in a tight spot. With the wide reach of the internet also comes rampant misinformation. The issue is some of the people peddling misinformation is hiding behind the notion of free speech, which makes it difficult to remove once and for all. Though for Jacob, it will all boil down to how we, as a society, will decide on what's acceptable or not. “Ultimately, I think that the culture of free speech is probably more important than the legal language, or a legal statute, or constitutional protection. Because ultimately, the culture of free speech is what will inform where we draw the limits, and how we interpret the legal protections that we have.” – Jacob Mchangama To learn more about Jacob Mchangama and the current state of free speech in the US and around the world,
On this episode of Christopher Lochhead: Follow Your Different, we go deep into topics that traditional television could and would not go. Specifically, we talk about the war in Ukraine, and where all of this might end with our guest, Dmitri Alperovitch. We also talk about cyber threats, and how capable the US is against it. Dmitri Alperovitch is one of America's top cybersecurity experts. He is on the US homeland security advisory council, and the co-founder and former Chief Technology Officer of the $50 billion market cap CrowdStrike. Right now, he is also the chairman of Silverado Policy Accelerator. So when he talks about cyber threats and security, you’d best listen in. Achieving Escalation Dominance The conversation starts off with Dmitri explaining that the United States has the capability to take Russia off the internet. They could it temporarily, or even permanently – though it could prove complicated to do so. Both of which can be escalatory and provocative. Dmitri’s point on this is that rather than slowly matching Russia’s actions with certain sanctions or retaliating in a similar manner, the US can use this to send a message and stop those attacks from further escalating in the first place. “If they do launch those attacks, in my opinion, we need to be very thoughtful about our response. We need to make sure that we achieve escalation dominance, in that we stop those attacks that in their tracks that we send a very strong message to Moscow: that this is not going to be tolerated, this is not going to be acceptable.” – Dmitri Alperovitch Life Without Internet As to why this would serve as a great deterrent, Dmitri explains that while they could still send people to do cyberattacks on the US from other places, this would send a strong signal to make them think twice about it. Because like the rest of the world, they are also dependent on this digital resource to run their country. Nowadays, energy sectors, healthcare, and logistics see the highest usage rate for it. So in effect, shutting down their internet capabilities could have a strong effect on their economy as well. “The goal of the internet shutdown is not to stop cyber attacks; that is an impossibility because they can launch them from any place. And we're not going to go around the world shutting down countries from the internet. That's not an interest in the United States. The goal is to demonstrate the type of effect we can have on their economy, if they continue to judge those attacks from wherever they may launch them, from Russia or elsewhere.” – Dmitri Alperovitch Though Dmitri warns that this should only be done as a retaliatory action or response to an attack, rather than a pre-emptive strike. Because if they decide to do the latter, it might suddenly invite attacks, so the US should consider things carefully first. The Effectivity of Cyber Attacks Dmitri describes cyber attacks as a perfect tool for inflicting damage but having the option of anonymity or deniability. One can execute it remotely, and still have impact on a far-away area or country. Though for something as overt as what Russia was doing, defaulting to kinetic weapons and outright war could achieve their objectives. Though it is not to say that cyber attacks is ineffective in this case, as Dmitri shares what happened in the first few hours or the Russian attacks on Ukraine. “One of the attacks that has not gotten a lot of attention was the hack of a US-based satellite provider called ViaSat that has a subsidiary that provides satellite communication services to Eastern Europe, particularly the Ukraine military. The Russians had actually hacked that satellite provider, or actors are believed to be Russian. They were able to essentially cripple satellite modems, thousands of them that the Ukrainians were using in the first hours of the war. My understanding is that that actually did have a significant impact on their ability to communicate in those initial hours and potent...
On this episode of Christopher Lochhead: Follow Your Different, we ask the question: Who are You?  What do you want to be? What's the difference between being and doing? And who better to help us answer those questions that the legendary Minter Dial. Minter Dial is a B2C Branding Master, having had a legendary career with L’Oreal and the CEO of hair care brand REDKEN. He’s also an extraordinary storyteller; his first two published books be international prize winners. His new book, called You Lead, is definitely a must-read. If you believe in the power of dialogue to change thinking, you’re going to love everything about this episode. You Lead The conversation starts off about Minter Dial’s new book, and how it has brought up several great points as you progress through it. One of the most thought-provoking ones is the idea of being yourself makes you a better leader. This makes sense, as one of the biggest causes of struggle and pain in life and one’s career is trying to be something you are not, just to accommodate others. Minter explains that one of the issues that bad leaders face is that they probably do not have the proper people skills for the job. That disconnect, more often than not, stems from their lack of awareness about who they are. “Essentially, there are probably very few good leaders. And the reason for that isn't that they don't have people skills, its that they haven't done the work to figure out who they truly are. My observation is that a lot of people think they know who they are. They might have a broad idea of who they want to be. But they haven't done the hard work that says more precisely “who I want to be.” “ – Minter Dial The Ability to be Good Christopher shares that one of his friends think that his superpower was the ability to go deep in anger. That he was able to embrace and utilize it to make powerful statements, but not let it consume his rationale. Minter explains that he thinks that people are wired to be good, in general. The reason why we are like that is the need to be together rather than stand alone. The only way that would work is if we are good to each other. “If you're an evil person, as a CEO, you might do well in the short term. But as soon as you leave the vacuum that you've created, and all the damage that you have sown will cause an impossibility for the follow up act. And so it might be a short term approach. So the bottom line is, I think that we all have the ability to be good.” – Minter Dial Sure, all people have dirt, a bit of evil and naughtiness in all of us. But it is important to be aware and understand how much of that we should bring to the table. But it’s also not good to hide it all. Showing some of your foils or imperfections shows that you are still human. Minter Dial on Radical Self-Awareness and Roundedness Christopher continues with this line of thought, saying that it isn’t radical transparency that CEOs need, but radical self-awareness. To know your own strengths and weakness, so you know what to work on and keep yourself well-rounded. You are also then aware of what you lack, and can surround yourself with people that can fill those gaps. Minter agrees with this assessment, and adds that sometimes, we tend to exclude people that could attribute to this roundedness. His example for this is journalists. If you’re building a tech team, you’d get the usual suspects: HR, finance, and marketing. But what a bout hiring a journalist? At first, you might think it’s an odd fit. But if you think of what journalists do rather than the industry they came from, they are probably really good at discerning the tastes of the people. They would have to be when writing up articles to entice people to read them. His point is, learn to diversify in your choices, and it could end up with a more rounded group than you normally would. To hear more from Minter Dial and how to figure yourself out, download and listen to this episode. Bio Minter Dial is a storyteller,
On this episode of Christopher Lochhead: Follow Your Different, we continue our focus on the current situation in the world and in the United States. Because in times of great change and great uncertainty, we turn to great, though in some cases, counterintuitive minds. Today, we talk to one of the great minds of today, David Sacks. David Sacks is a legendary entrepreneur, category, and company builder – and now, venture capitalist. He is the founder of Craft Ventures. In Silicon Valley, David is a living legend. You see, he was the co-founding CEO of Paypal, founder and CEO of Yammer, which sold to Microsoft for over a billion dollars. He has been an early investor and advisor to companies like Facebook, Twitter, Uber, SpaceX, Airbnb, Slack, and so much more. He’s also co-hosting an amazing podcast called All In, which has become one of the most popular dialogue podcasts in the world. So if you want to listen to the thoughts of this legendary individual, stay tuned to this episode. If you want to check out our past dialogues with David Sacks, you can check them out here. This episode was recorded on March 29th, 2022 David Sacks Goes All In The conversation starts off with what’s new with David, particularly, his relatively-new podcast. David explains that it started out as a conversation pod with his “besties”. It was something they did to pass the time during COVID. Little did they know, it would grow into what it is today. “It's been kind of a surprise. We started doing it at the beginning of COVID when we were all trapped in our houses and had nothing else to do. So it's me and three friends, the four besties as we ironically say, and yeah, we've been doing this weekly pod. Amazingly, it's climbed the charts. I think the new episodes tend to be in the top 30 or 40 podcasts. And it's done really well.” – David Sacks David shares that at first, they tried to focus on talking business and markets, as well as private investing in VC. But there was only so much you could talk about that without circling back on itself. So they eventually started talking about current events, politics and world affairs, and how it can affect the world of business. Having a Healthy Conversation David muses that what makes them different from other business and marketing podcasts, except for their discussion on current affairs, is that they get to have a healthy conversation. Unlike your typical podcast that has the host and maybe one or two guests to discuss a certain topic, the four of them talk it out amongst themselves, and sometimes even lead to heated discussions. Because it’s not simply an echo chamber, it’s a place where ideas are presented, and confirmed or challenged by the other hosts. “One of the things people say they like about it is the fact that we can get into debates, vigorous debates about politics, and yet we're all still friends. There's that vibe to it. But there's also people on the show breaking each other's balls, that kind of stuff. And they like that vibe, too.” – David Sacks Since it’s the same four people having the conversation each week, each episode feels like a continuation of the last. Which makes you want to listen to it and look forward to the next. David Sacks on the War in Ukraine When asked about his thoughts on the current situation in Ukraine, David responds that it can be difficult to say what exactly is happening at a particular time. Despite technology giving us easier access to information, there is just too much conflicting information being touted around. That said, he felt that some US media is escalating the current situation to the point that as if we are already at the brink of World War III. As a man who preaches for peace rather than an escalation of conflict, David hopes that our politicians and leaders steer clear of the war and help pursue for peace in the region. To hear more on David Sacks and his thoughts on the current affairs of the world,
This is an extraordinary time in history COVID recession, radical social change. The shift from native analogues to native Digital's increased internal violence in the US and in many other democracies. In times of great crisis, we turn to great minds for deeper understanding and perspective. So, on this episode of Christopher Lochhead: Follow Your Different, we ask David Gergen: what's really going on here in the world? David Gergen has served as an adviser to four United States President Nixon, Ford, Reagan, and most recently, Clinton. He is the rare political leader to serve his country from both Republican and Democratic vantage points. Professor Gergen also teaches public service, and as the founding director of the Center for Public Leadership at the Harvard Kennedy School. He is also the winner of two Peabody awards for excellence in broadcasting. So when it comes to the world of politics, there is no other better suited to make sense of everything that is going on. So if you are interested, stay tuned to this episode. David Gergen on the State of World The conversation starts off with David getting asked about what he thought about the current situation of the world today. David says that it’s looking pretty grim at the moment. “We've just had a cascade of crises over the last 20 years and it is sort of bewildering. How many have hit us? And you know, some have come and gone and some would remain with us. The latest one? Ukraine. I it's just really hard to see a good outcome in this.” – David Gergen A lot has happened over the past weeks in the development of the Russian Invasion of the Ukraine, and David shares that it may last for a while until both sides have exhausted their arsenal, like two punch- drunk fighters. But he still hopes that Putin sees reason at cuts his losses, and start accepting peace talks sincerely. Because as it is, their current situation doesn’t only affect them, but the rest of the world as well. Choosing Sides When asked about the weird rise of support for Putin from some politicians and celebrities, David agrees that the trend is not mainstream, but it is visible now. He also comments that this line of thought is dangerous, and could only serve to prolong the war, as Putin might continue thinking that he is justified for doing so. “I think the degree to which people move over to Putin's hog(wash) will only prolong this war, and very, very likely would politicize it. We will pay a price for that for a long time to come, because we'll never settle down. We'll never get back to a smoothly running democracy again, if we keep playing games.” – David Gergen He adds that we should all double down with our original stance and that is one of morality. Putin is being a tyrant, and we must support Ukraine in any way we can. On Bush and Biden’s Responses to Crises David was then asked how he compares Bush’s actions right after 9-11 and Biden’s response in the current Ukraine crisis. He first makes a point that both took a stateman’s approach, which is to protect the United States first and foremost. In Bush’s case, he protected the people of Islamic faith that reside in the US, while simultaneously planning a precision strike on the people responsible for the attack. As for Biden, he did his best to keep us out of war. He prevented us from being directly being involved by not deploying troops to Ukraine. Now, whether that turns out to be the right decision as a policy, I think is still uncertain. Whether it proves to be the right thing or not will remain to be seen in the coming days. To hear more from David Gergen and his thoughts on the current state of the world, download and listen to this episode. Bio David Gergen is a professor of public service and founding director of the Center for Public Leadership at the Harvard Kennedy School. In addition, he serves as a senior political analyst for CNN and works actively with a rising generation of new leaders. In the past,
We live in a time of radical acceleration in the creation of very different futures with marketing category after marketing category. That goes the same for the world overall as well, which also adds a threat and challenge to most businesses. But at the same time, it can also be a great opportunity. On this episode of Christopher Lochhead: Follow Your Different, we make sense of it all with our guest, Gina Bianchini. Gina Bianchini is the founder and CEO of Mighty Networks. She is in the business of creating different futures. She has raised over $67 million in top tier Venture Capital, and a pioneer in the digital and social space on creating a platform for businesses and creators to build communities. Gina has also been a guest before. You can check out what she has said on The Power of Niche Networks in FYD episode 65. So if you want to hear more from her about the power of communities, stay tuned to this episode. The Importance of Knowing Category Design Gina starts off the conversation by stating that she loved what they were doing with Category Pirates, and how it being a collaboration means ideas are more fleshed out and multi-POV than just having one person do it. That said, she mentions being in a conference recently that was showing a product that she immediately recognized as someone who took category design and ran with it. “I was at this conference yesterday, I saw one of the best category design presentations in like, eight minutes. It was it was it was a masterclass in category design. It's a company called Coalition. And they do cyber insurance. And their category that they have is active insurance.” – Gina Bianchini Gina could tell that the company was not going to compete in the cybersecurity market, it was creating a new market for itself with a new category. So if all things go well, Coalition could find themselves the Category Kings in this new market they are trying to create. Overdone Languaging is Bad Languaging They then talk about how languaging seems to be going to a bad trend nowadays. While languaging in business itself is not bad, it is bad when done to an excess. We call it Technobabble, and it’s when you just spout out jargons and techspeak just to make yourself sound competent in the tech field and to potential clients. While smooth-talkers who sell snake oil are not new in the business world, it screams lazy and incompetent when you just take a bunch of technobabble and dump it in your company’s mission statement, in hopes of sounding smart. Languaging is supposed to help you differentiate yourself from the rest, not to obscure and hide your business’ lack of ingenuity. The Big Brand Lie Gina brings up one of the articles and minibooks that Category Pirates has created, which was the Big Brand Lie. I share with her the story on what happened after we released that article on Category Pirates. Because a lot of marketing people were upset, some as a knee-jerk reaction, others because it challenged their prior knowledge and ideas in marketing. But at the end of it all, whether it changed someone’s ideas on marketing or not, it did start a conversation on how to approach marketing. If nothing else, that spark alone is rewarding in and of itself. Gina agrees and also echoes the sentiment that product alone is not enough to dominate a market. And if you want to create different futures, you need to look at how you can drag that future into the present. To hear more from Gina Bianchini and her thoughts on Category Design and the power of building a community, download and listen to this episode. Bio Gina Bianchini is an American entrepreneur and investor. She is the Founder & CEO of Mighty Networks. Before Mighty Networks, she was CEO of Ning, which she co-founded with Marc Andreessen. In addition to Mighty Networks, Gina serves as a board director of TEGNA, a $3 billion broadcast and digital media company, and served as a board director of Scripps Networks,
On this episode of Christopher Lochhead: Follow Your Different, we have a conversation about a wide range of topics. From why startups should slow down, the current state of Covid19 and how it has affected our healthcare systems, to Silicon Valley’s response to Russia’s attack on Ukraine. Who better to have this conversation than with one of the smartest minds I know, Bryan Roberts. Bryan Roberts is a Senior Partner at legendary venture capital firm Venrock in Silicon Valley. He is the man that many people consider the number one healthcare tech VC on the planet. So if you want to know our thoughts and be part of the dialogue, stay tuned to this episode. Also, pay special attention to what Bryan thinks CEOs should be thinking about and doing to survive and thrive over the next 12 months. Bryan Roberts on the Growth of Startups We open up the conversation about the state of startups over the past 6 months. According to Bryan, the have been some noticeable changes on how the public and markets interact recently. Before, when the public markets go down, it usually takes 6-12 months before the private markets also start going down. This is because those two markets are working on different capitals. But recently, there has been a crossing over of public to private and vice-versa, which has made the shifts in the market almost simultaneous due to these crossovers. Bryan Roberts then talks about how he wishes startups would slow down a bit. He knows that this is contrary to the current popular belief that blitz-scaling and creating value quickly for your product is better, but he has this to say on the matter: “I think there's something to be said for, for getting your stuff right. Like, it takes 10 years to build a good product, and probably takes 5 years to build a functional product that you’re embarrassed about.” – Bryan Roberts For Bryan, rushing growth might look good in the short term, but it might not translate the same long term. In 2-4 years, all your customers will figure out that the products are not delivering the value you are selling them for, and you are left with a declining product and scrambling for the next short-term fix. Covid19 and Its Effects on Healthcare On the topic of the pandemic, Bryan thinks that it has pushed changes in behavior towards healthcare forward for a decade or two in the span of a year. People suddenly have to learn things about healthcare they never bothered about before. They might get pissy or annoyed about it, but they still did it because it was an essential knowledge now. Virtual Primary Care and telemedicine are some of the examples of the things even older people had to learn and have access to. Of course, it won’t replace the brick-and-mortar / traditional way we have access to medicine and healthcare. There are still some things that cannot be handled virtually or over the phone. But it is good that services that can transition over to remote access are doing so, and is reaching more people than ever. Bryan Roberts on Covid Deniers Despite all the evidence and news that has been going on, it seems that there are still people who downplay the severity of Covid19. While it has been tempered to lower numbers nowadays due to vaccines and weaker strains, it still doesn’t deny the fact that we got our collective asses kicked by this pandemic this past two years. For Bryan, it would be a disservice to the countless healthcare workers and their efforts for the past couple of years if people continue to say that this pandemic was some government ploy or a way for healthcare to make more money. He also stresses that it’s a dangerous line of thought, given how this particular virus operates. While past viruses like Ebola had such a high mortality rate that it eventually dies out when contained, Covid does not. Which means it has more time to spread. It can even spread before the person spreading it shows symptoms, so it’s really hard to say if a public space is safe or not,
On this episode of Christopher Lochhead: Follow Your Different, let’s ask what is the role of business, beyond just business. Today marks the 5th day into the Russian invasion of the Ukraine, the first attack of its kind since Sept. 1, 1939 – the start of World War 2. So let’s talk about how this affects businesses, and how businesses can affect it. Roll Call for Companies According to the Wall Street Journal, the US is still buying 8% of its oil from Russia. On the commercial side, there has been no announcements by companies such as McDonalds, KFC, Burger King, and Papa John’s to name a few, on closure of their branches in Russia, temporary or otherwise. On the tech side of things, there have also been no word from Jeff Bezos, Bill Gates, Mark Zuckerberg, nor from Google CEO Sundar Pichai, Microsoft CEO Satya Nadella, as well as CISCO CEO Chuck Robbins and Oracle CEO Safra Catz on their stance and plans as things progress in Russia. I'm disheartened, somewhat defeated, and absolutely fucking royally mad about the silence from Silicon Valley on this topic. There are some exceptions, of course. Criticize the man all you like, but Elon Musk made a commitment to keep the Ukraine connected to the internet via his Starlink satellite internet. Less than 48 hours after he made that promise, a shipment of Starlink terminals arrived in the Ukraine. Businesses Getting Involved in War There are those on the web that criticize people who celebrate when big corporations do something in the situation. My response to them is this: “Anyone who supports in any way, a free democratic society, who is being invaded, attacked, and mass murdered is a hero.” – Christopher Lochhead Now, if you wish to join me in making a financial contribution, we took a list of charities helping in the Ukraine(published by NBC News). You can check out that list of charities and I encourage you to crack open your wallet and see if you can make a difference for the people of Ukraine. You can also donate to Doctors Without Borders as they mobilize to help Ukraine and nearby countries that were affected. The Role of Businesses beyond Business As a business owner or entrepreneur, you might be asking – how exactly can businesses help in this situation? Well, imagine what would happen if all the tech security companies pulled the plug on the Russian government and on major Russian enterprise. Imagine if all tech infrastructure companies pulled the plug on Russia. Imagine if all of the SAS application companies, the database companies, the gaming companies, the IT operations companies shut down Russia's digital world, the digital world is as important today as the analog world. if they manage to shut down the Russians government's ability to do things in the digital world, we're going to shut down a lot. Of course, there are certain companies and certain situations where it makes sense to keep doing business. In Russia, for example, communication, and social platforms is critical for Russian citizens to be able to see and hear what their government is doing in the Ukraine. So what leaders do in times of crisis matters, what you and I do in times of crisis matters. If the US federal government will not stop buying Russian blood oil, will we stop doing business with Russia? Will our CEOs put peace before profits? Or will businesses do whatever they want to do? It's easy to be great when everything's great. But what defines our lives is who we choose to be in times of crisis. Bio Christopher Lochhead  We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
On this episode of Christopher Lochhead: Follow Your Different, Ray Wang is back. Like always, we are in for a treat as we go deep into a whole bunch of topics. Ray Wang is the world’s number one Tech Analyst, and the founds of Constellation Research. He is the author of the bestselling book; Everybody Wants to Rule the World. Ray also hosts his own very popular podcast, called DisrupTV. So sit back and join us as we have a deep dialogue about Metaverse, the current status of Web 3.0, and the recent major events that are still affecting everyone to this day. Ray Wang on the Metaverse Economy The conversation starts off about the Metaverse and the Metaverse Economy. Ray explains that people’s concept of the Metaverse are still in the infancy stages right now. When they hear metaverse, they think AR, VR, or maybe gaming. Simply put, it’s 2D becoming 3D. Yet according to Ray, there are bigger implications, particularly in the market it will bring in the future. “The metaverse economy is something that we're seeing as a $21.7 trillion market by 2030.” – Ray Wang That sounds like a big number, because it is. Right now, publicly traded tech companies are valued at around $24 trillion. But if you look at it closely, these companies are gradually shifting into the digital space, which is what we now call as “metaverse”. Slowly but surely, the big companies have been positioning themselves in a strategic spot for when the technology catches up to the concept. Ray Wang on Web 3.0 All of these changes have been possible by the advent of Web 3.0, which is powered by the blockchain and cryptocurrency. But what exactly is Web 3.0? In order to explain it, you have to understand what the previous iterations were. Web 1.0 is basically a “Read” aspect of the internet. You can have access to websites, but there aren’t a lot of ways to interact with them. Web 2.0 changed that, moving into the “Read/Write” era of the internet. Now there are more services and functions that we can use over the net, but it comes at the exchange of data and information about the users. Web 3.0 aims to give the users control over their data, like how blockchains can track every step of the transaction made, or how some can limit the amount of data or even restrict outgoing data from their device and browsers, much like what Apple did to Facebook and other social media platforms. Or at least that’s the idea scenario. But according to Ray, it all depends on who’s holding the reins to the operation. “These Metaverse economies by design are hopefully going to favor privacy and anonymity of the user, right? It's gonna be about creating transparency of the seller and protecting your privacy in a transaction. That's the intent, right? But like all good technology, it's really about the people behind the intent.” – Ray Wang Transparency vs Privacy Speaking of data control, Ray mentions the recent move by Apple to give users the option to turn off data tracking from various apps has got Facebook bothered. Likely because that’s how Facebook gets most of its revenue by using said data to do targeted advertising and such. Moreover, showing that it could be done could open the floodgates to other tech companies to add such a feature in the future. It seems Apple is taking it a step further, allowing its users to encrypt emails and essential use the iCloud as their own personal VPN when doing their business over the internet. On the other hand, as FANG companies (Facebook, Amazon, Netflix, Google) seems to be reaching their saturation point (particularly Facebook and Netflix), Facebook moved to launch the Metaverse and rebranded the company to Meta. Though the metaverse itself seems like a mega category waiting to happen, the issue lies on the fact that it doesn’t seem to be well-defined yet as to what its goals are. People have a vague idea, and some ideas that support the concept already exist. But it all seems like a premature move by Facebook,
We are currently at the start of a radical change in education of all levels. On this episode of Christopher Lochhead: Follow Your Different, Ted Dintersmith explains what the future of school will be like as the new category of humans begin to shape it anew. Ted Dintersmith had a career in venture capitalism, but has now dedicated himself in the field of education and improving it. He is the author of a bestselling book, What School Could Be. It is quite an interesting read, and I would recommend you picking it up to learn more about the current state of education. On this dialogue, we discuss how school can be reimagined, redesigned, and recreated to become legendary. We also discuss what parents, students, and education leaders can do now to develop young people to thrive in the new world. Also, to hear about my thoughts and position on Spotify and the recent Joe Rogan scandal, please listen to the intro of this episode.   The Current School Systems are Outdated The dialogue starts as Ted points out how relevant the difference is between Native Digitals and Native Analogs are. If you are not aware what a Native Digital is, check out one of our previous episodes (FYD 250) that talks extensively on the matter. It is important to recognize the difference, because then you’ll realize that the current school systems are still being run by Native Analogs that prepare students for a world that’s Native Analog. With the rapid growth of technology and the birth of Native Digitals and services that cater to them and them alone, a Native Analog school system will and is slowly becoming obsolete.   The First Step is Recognizing the Problem The other issue according to Ted, is that when you talk to Native Analogs, they don’t think there’s a profound difference on the matter. Whereas Native Digitals can easily spot the difference. “You realize that, when you live in a digital world, you have control over what you do. You're able to go deep on what you're interested in, the content is either really compelling, or you just switch to something else. Plop that same kid over into school, and oftentimes, it's programmed, scripted, boring content that the student has no interest in or voice in, that the teacher really is not that interested in either. But some state legislator, some College Board, or some curriculum writer says, “This is what you got to learn.” And the kids just check out, because I think kids find school boring. They don't feel they have any real sense of purpose in it. And they know there's an alternative universe that's much more compelling.” – Ted Dintersmith   Ted Dintersmith on What School Could Be The conversation steers to the topic on what the future of school should look like. Ted was then asked this question: “Besides the baseline subjects such as history, math, science, etc., should the student have the agency to say, “I really want to focus on this or that”?” Ted shares that he has seen schools that have employed these types of learning system. What he saw was that students were very engaged, and they were easily retaining what they were learning. Also, both student and educator were really excited to be in the classroom every day. Unfortunately, these school systems were quite rare across classrooms in America. One issue was the disconnect between what students find enjoyable and engaging, to what the current system thinks the student needs to have a good career when they finish their education. Add to that the rift that growing between Native Analog frameworks and curriculum, and the gap grows bigger.   To hear more from Ted Dintersmith and how we can bring the current school systems to a new era, download and listen to this episode.   Bio About Ted   Links Connect with Ted Dintersmith today! Website | What School Could Be | LinkedIn   Other Related Links: Category Pirates: The Digital Education Crisis NPR: More than 1 Million fewer students are in college CNBC: More Colleges face bankruptcy but top schoo...
On this episode of Christopher Lochhead: Follow Your Different, we ask the question: Will the future of the United States of America look more like Star Trek or Road Warrior? With us to answer that question is Alec Ross. Alec Ross is the author of The New York Times bestseller, The Industries of the Future. And he has a brand-new bestseller out called The Raging 2020s: Companies, Countries, People and the Fight for our Future. Alec is a distinguished visiting professor at the University of Bologna business school, and he's a venture capitalist at Amplo, a global VC firm. If you have listened to our recent episode with Dr. Cedric Alexander, this dialogue will serve as a great continuation on the State of America (FYD 259), albeit from a different perspective. If you haven’t, why not give it a listen as well? Alec Ross on Channeling Your Rage The conversation starts on the topic of Alec Ross’ new book, The Raging 2020s. While the term “raging” often has the connotation of being good, it also can have a bad meaning. While it can denote people having a rolling good time, it can also mean anger, on the verge of violence. Which is not to say that we should always suppress our anger. For Alec, powerful emotions like that can be a huge part of the creative progress. “Figuring out how you can harness emotion, anger, volatility, and produce beautiful words, beautiful music, (and/or) beautiful oil on canvas. Also, the greatest athletes are those who know how to focus their rage.” – Alec Ross For Alec, it’s all about focusing and channeling those powerful emotions into something creative or productive, rather than letting it take over your life. The Raging 2020s Exploring further into the book, Alec explains that he wrote The Raging 2020s to show in part why everybody seems so angry right now. As discussed earlier, anger and rage could be channeled into ways that it could be productive. But when the rage becomes more collective, and entire segments of society are angry, what you get is violence. “I do feel like a lot, there is rage coming right now in America, both from the parts of America that have nothing to lose, as well of those parts of America that have something to protect, and believe that they can't necessarily grow what they have.” – Alec Ross Oftentimes, this is what happens when the when there isn't a shared sense of what we can get together. For Alec, it is something both interesting yet terrifying to observe. Star Trek or Mad Max? Alec then talks about the question that is in the heart of his new book. Which is, will our future look more like Mad Max, or Star Trek? If you aren’t familiar, Star Trek is set on a future where humanity has reached for the stars and enjoys continued progress and abundance. Whereas in Mad Max, we get a dystopian future with scarce resources and chaos all around. Alec says the future is entirely up to us. “The degree to which the future does look more like Star Trek or more like Mad Max, is entirely up to us. And I do think that if you have a mindset and an approach that's rooted in production and creation, as opposed to destruction, that's the beginning of any sort of progress.” – Alec Ross To hear more from Alec Ross and how the United States of America will end up in the future, download and listen to this episode. Bio Alec Ross is a New York Times best-selling author and Distinguished Visiting Professor at l’Universitá di Bologna Business School. He is the author of the recently published The Raging 2020s: Companies, Countries, People and the Fight for Our Future. His prior book The Industries of the Future has been translated into 24 languages and been a best-seller on 5 continents. He is a Board Partner at Amplo, a global venture capital firm and sits on the board of directors or advisors for companies in the fields of technology, finance, education, human capital and cybersecurity. He is also an adviser to investors, start-ups and government leaders to help them understan...
On today’s special episode of Christopher Lochhead: Follow Your Different, we have a deep conversation about the State of America. The United States of America is facing some meaningful challenges right now, and who better to help us unravel everything than Dr. Cedric Alexander. Dr. Cedric Alexander had a 40-year career in policing, public service, and mental health. He is the former police chief and Public Safety Director in DeKalb County, Georgia. He is also the former police chief of Rochester, New York, where he served as the federal security director in the TSA. Dr. Alexander also served on President Obama’s Task Force on 21st century policing. He is also the author of the hit book, The New Guardians: Policing in America’s Communities for the 21st century. Now, you often see Dr. Alexander on TV, or even up on a stage giving a speech. But unlike the TV where you only get a few minutes with him, today we go deep in an incredibly thoughtful conversation in a way that you only can on a real dialogue podcast.   Dr. Cedric Alexander on the Upcoming Elections The conversation started off on the topic of the upcoming midterms on 2022, and the subsequent presidential election on 2024. Particularly, on whether people could expect violence during these times, with regards to the events that unfolded last election. Being a former lawman himself, Dr. Cedric Alexander can’t help but think about it as well. With regards to what happened in the 6th of January in 2021, it has certainly created a great deal of pause and concern for the country. As for his perspective, Dr. Alexander thinks that there is too much politics and taking sides involved that the Right and the Left are so divided. He finds it difficult to take sides with one or the other, because his concern and ideas require both sides to work together to fix the nation. “It's very difficult to me for me to take sides with one over the other, because I think politics get played all the way around. What I'm concerned about is not their politics, but this nation as we know it.” – Dr. Cedric Alexander   Sit Down and Talk When asked if there is a chance for both sides to have a more civil dialogue as opposed to inciting violence whenever they don’t get the desired results, Dr. Alexander has this to say: “My thought is that both sides of the aisle, in my humble opinion, struggle for good leadership. Leadership that is not grounded in the party you belong to. Leadership that is grounded in the fact that we have to work together to find a way, or we’re going to continue to be in this very risky posture that we are in right now. “  – Dr. Cedric Alexander In order to avoid a repeat of what happened on January 6, it’s going to take leadership coming from both sides of the aisle. Not political leadership, but humanistic leadership. A leadership with proper morals, and one that comes from the heart.   The Perpetuation of the Election Fraud Claims They then talk briefly about the continuous perpetuation that the election was stolen, despite numerous proofs and actual recounts done in some states. Dr. Alexander says that this is a dangerous precedent. “We're almost at a point where even if I show you that clear evidence of anything, is still not believed. That is dangerous, brother.” – Dr. Cedric Alexander According to him, this also all boils down to leadership problems, as some of the leaders themselves are perpetuating this belief, in order to curry favor or not be ostracized by their party.   To hear more from Dr. Cedric Alexander and the State of America, download and listen to this episode.   Bio Dr. Cedric L. Alexander A visionary leader who has served over four decades in law enforcement and public service, there’s few more qualified to speak on the growing strife between race, communities, and the police. In his frequent, high profile commentary on CNN’s Amanpour, NBC News, and MSNBC, he poses the hard questions about systemic racism in our country and the need for police refo...
What is the source of human motivation? In this episode of Christopher Lochhead: Follow Your Different, Dr. Ayelet Fishbach shares the real science behind what motivates people to get things done. Dr. Ayelet Fischbach is the author of the no.1 bestselling and deeply researched book, Get It Done: Surprising lessons from the science of motivation. She is an award-winning psychologist at the University of Chicago Booth School of Business and the past president of the Society for the Study of Motivation. What you are about to hear is a powerful dialogue about what it really takes to get and stay motivated, and ultimately get it done. Dr. Ayelet Fischbach on Tying Productivity with Activity The conversation starts with Christopher commenting that he feels that he has been less productive compared to his previous career. This was mostly due to his past work being so fast-paced and packed with activity, that he feels he is not as effective as he once was. Dr. Fishbach responds that this is something that people often get confused about, which is associating productivity with activity. Sometimes people bombard themselves with a lot mundane tasks and call it a productive day, rather than getting something meaningful done that actually makes progress. “If you took the day to think about a new idea, if you had a new idea for a book today, that would play an incredible day, right? Like, these are the best days for you. And they don't involve their eight meetings. Back-to-back meetings are often a waste of time and we just fill up our time with all this nonsense.” – Dr. Ayelet Fishbach You Can’t Put a Schedule on Creativity One of the things that can be hard to put a schedule on is getting the motivation or inspiration to be creative. You could of course schedule times where you can get yourself in the “zone” to be creative, but it is not a guaranteed thing most of the time. Dr. Fishbach agrees with this, and says that sometimes, you need to allot time and bandwidth for it to happen. This means that you might have to allow big chunks of your day on just letting your mind think. You might even have to shelve it for later, or sleep on an idea to let it develop further in your head. “Well, creativity requires that you are able to sleep on something that you are able to, to think about it without reaching a conclusion without having the solution yet.” – Dr. Ayelet Fishbach Dr. Ayelet Fishbach on the Definition of being Productive That being said, what is the definition of being productive or effective? What does it mean to get things done? To answer this, Dr. Fishbach shares the story behind her book’s cover. While thinking of a cover for her book, one of the designs her publisher presented had a to-do list. Dr. Fishbach said that that particular design would not work. Because for her, being productive does not mean having a to-do list. “(Having a list) is not what I mean by getting things done. (You start off by) thinking about what goals are important for you. Okay, what gets priority? Is it your creativity? Is it taking care of something, of someone, and how these goals work with each other? So we start by identifying where we want to be, what we want to do, and then that the second element is monitoring your progress. The third element is managing all the other things that are going on in your life. You never want just one thing. So what happens with the rest? And the fourth is gathering social support. Who in your life is helping you? Who stands in the way? How do you get closer to the people that are helping you be the person that you want to be? This is a very broad overview of the framework of my world, the book, Get it Done, and not the to-do list.” – Dr. Ayelet Fishbach To hear more from Dr. Ayelet Fishbach and how you can get things done, download and listen to this episode. Bio Dr. Ayelet Fishbach studies social psychology, management and consumer behavior. She is an expert on motivation and decision making.
For some, entrepreneurship is a way up in the world. For others, it’s a way out of their current situation. But no matter what the motivation, entrepreneurship is ultimately an opportunity to create a different future. Not only for the entrepreneur themselves, but for their customers, employees, and ultimately an entire community. This is the reason why me and our guest, “IIRON” Mike Steadman, love entrepreneurship. “IRON” Mike Steadman is a retired combat Marine officer. He is also a three-time National Collegiate boxing champion in the military. He’s the founder of Iron Bound Boxing and Education, which is a non-profit in New Jersey. He also founded a company called Dog Whistle Branding, a marketing agency that helps veteran-owned businesses with podcasting, brand, and category design. In this episode of Christopher Lochhead: Follow Your Different, we have a dialogue with “IRON” Mike Steadman as we talk about all things entrepreneurship, including topics such as helping veteran entrepreneurs. This is a conversation you’re going to find incredibly inspiring and empowering, so stay tuned. “IRON” Mike Steadman on Losing the Ability to Communicate The conversation starts as Mike responds to a comment about sounding like a podcaster. He shares that being a podcaster helped him become better at public speaking. Now, when he does interviews, people are surprised on how Mike can do it all in one take. Nowadays, being able to communicate with each other in a clear and articulate way seems like an outlier than the norm. Mike thinks that this is due to the internet and the anonymity it provides, that we lost something essential when talking to other people. “I think we’re struggling with it. It’s because we’ve lost the ability to communicate with empathy. That’s the thing, right? You can communicate, share your opinion, or something. But you can also be an asshole about it. And I don’t think we are very empathetic anymore.” – Mike Steadman “IRON” Mike Steadman on being the Loudest in a Conversation One of the problems we have with communicating nowadays is that there seems to be a lot of yelling going on. Some do it mostly for attention, others to push their ideas further than the others. For Mike, it’s a matter of respecting the people you are conversing with. “If you're the loudest person in the room, you're also the weakest person in the room. And sometimes I think yelling is, I don't want to call it a cop out, right? But yelling is we just write (comments), we don't know how to communicate. We don't know how to respect people's opinion.” – Mike Steadman “IRON” Mike Steadman on Social Media It is ironic that “social media” has made a lot of people antisocial. Mike thinks it is because people find it easier to just hide behind a computer screen and interact with people that way. Unfortunately, some people who start a business has the same mindset. But for Mike, it’s just not the best way to do things. Regardless of whether you’re doing things digitally or analog, you still need to communicate with people properly and build proper relationships with them. “I’ve been saying (that) business is a contact sport. Unfortunately, I think a lot of the generation now when they start a business, they think they can just go on social media. But human to human, you still have to look someone in the eye (and) talk to him convey your value. And I think the default (now) is social media. Even dating girls, the default is an app. So I think we have lost the ability to communicate, actually.” – Mike Steadman To hear more from “IRON” Mike Steadman and how Social Media is both the cause and the cure for proper communication, as well as how he helps veteran entrepreneurs connect with the current market, download and listen to this episode. Bio “IRON” Mike Steadman is a serial entrepreneur based in Newark, NJ, who's committed to improving the economic and social outcomes of urban youth and military veterans through boxing, entrepreneurship,
In this episode of Christopher Lochhead: Follow Your Different, you will hear one of the most inspiring, horrifying, and yet deeply moving conversations from our guest, Valerie Edmondson Bolaños. Valerie Edmondson Bolaños is the founder of an extraordinary NGO called Warrior Angels Rescue. She started her own NGO in the way of Hurricane Maria. It was a Category Five storm that devastated her home island of Puerto Rico back in 2017. What started off as an effort to rescue her own family grew into a much larger scale over time. Since August of 2021, Valerie and the Warrior Angels Rescue has been evacuating girls, women, and their families from the humanitarian crisis that is escalating in Afghanistan after the United States left. What you’re about to hear is really one of the most inspiring mission-driven founders you can listen to. We hope that it moves you as well. Valerie Edmondson Bolaños on the Afghanistan Situation The conversation starts as Valerie gives a perspective of what the situation is in Afghanistan at this moment after the United States withdrawal last August of 2021. “It’s pretty horrific, which should come as no surprise. We’ve noticed (that) just in the three months that we’ve been working there. It just descended from an absolutely apocalyptic situation into the depths of hell. The messages and videos that we’re receiving directly from the families that we’re helping that are in our evacuation lists are just horrifying. I’ve had nightmares, and I’m not even living through it firsthand.” – Valerie Edmondson Bolaños These horrors stem from the local terrorist organizations who are trying to root out those who have worked with the US forces when they were still on the ground. They torture and beat them publicly, while abducting and interrogating those who they think had close ties or worked directly with the US forces. This was on top of the different terrorist organizations jockeying for power amongst themselves, which adds another layer of suffering for those on the ground. The Taliban Taking Away the Power Valerie shares that are a lot of shortages on the ground. The economy has all but shut down entirely because people are in hiding. People who had decent homes and careers had to leave almost everything to stay with families that are less conspicuous. “The Taliban is literally trying to take away power from the people who have even the slightest bit of power. And so much power comes from being educated and being having a profession. So they want to quash any potential viable resistance to their takeover by not only literally taking away power and electricity and connectivity from everyone, but they're targeting middle class families and upper class families. So everyone's gone into hiding, which means that most of the mechanisms that keep society going and keep the economy going are completely shut down.” – Valerie Edmondson Bolaños While the medical care is not completely gone, it’s can still be hard to get in the current circumstances. There are simply too much people that are now relying on volunteer medical professionals who are scared but also want to save as many lives as they can. How the Pandemic Factors In On the topic of medical care, Valerie was asked about the COVID spread and deaths in Afghanistan. She shares that there isn’t really any visible evidence of any data being collected at this point. Not to mention any effort for vaccination programs to speak of. “There's no data being collected. People aren't going to hospitals for the most part, because then they're afraid they'll be killed. So yeah, I don't I don't think any data is really coming out, or being collected. I mean, that would require a functioning government, which is not what the Taliban has created.” – Valerie Edmondson Bolaños The pandemic really added a few levels of complication of how volunteer NGOs like the Warrior Angels Rescue can operate on the ground, as not only are you worried about getting shot,
Today on Christopher Lochhead: Follow Your Different, Morgan Wright is back to talk about all things Security: new geopolitical threats, the new domains of warfare, and how they look at evil crimes through the eyes of the legendary public servants who solve them. This is a very fun, insight-packed real conversation with one of America’s highest profile crime fighting voices. Morgan Wright is an internationally recognized expert on cybersecurity and terrorism, identity theft, and privacy. He was also a senior adviser to the US State Department, anti-terrorism program, and a senior law enforcement adviser for the 2012 Republican National Convention. Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world. He is now also the co-host of a red-hot new podcast called Game of Crimes. This new podcast shines a light to the men and women who serve and protect. So if you are looking for an in-depth update on how our cybersecurity stands today, stay tuned to this episode. Game of Crimes with Morgan Wright We open up on the topic of Morgan’s new podcast. Game of Crimes is a podcast that he co-hosts with Steve Murphy, and it is a long-form true crime podcast. Morgan shares that they were inspired with Follow Your Different, where they go deep into the topic and explore multiple topics related to the guests. They enjoyed the format so much that most episodes end up as two-parters, because they find a lot to explore on each guest and topic. “Our interviews are long. When I mean (long), we're they're always a two--parter. So that's actually been a fun part because it kind of gets you back into it.” – Morgan Wright There’s a risk to doing two-parters, but the payoff is if you get people hooked, they’d have to hear both episodes to get more of their fix. Morgan Wright on Looking at the Problem Wrong Morgan then talks about the Cybersecurity conferences that he has attended over the years. His shares that his recent favorite opener is what Elon Musk did different to become a rich guy in the world. That is, he thought differently, and revolutionized the space industry through SpaceX. He then explains that sometimes the problem is not the biggest problem, but the way we think about the problem. “What I say is the problem isn't the problem. The problem is the way we think about the problem. That's not what counts. What really counts is the way our adversaries think about the problem. And they beat us every time because they out-think us about what to do.” – Morgan Wright Another example he has is about bank robberies. It makes sense that if you want to beef up your security, you need to learn how the people on the other side thinks. Instead, managers and bank owners just get into their conference rooms and say what they think works, which often turns into an echo chamber of sorts. Prevention is ALWAYS Better than a Cure In line with this train of thought, Morgan Wright mentions that cybersecurity experts need to start looking at the problem from a different perspective. Because up until recently, the implications on cybersecurity have always been Response and Recovery. While that it all well and good, the problem with that is your systems are reactionary. Morgan thinks that cybersecurity should be proactive, where you stop and prevent cyber attacks from happening in the first place. “The reason we keep getting the results we have is because of the words you keep using you keep talking about Response and Recovery. That means it's already happened to you. What you're saying is that we should continue to buy effective fire alarms that say congrats, your house is successfully burned down. So let's start talking about stopping and preventing. And the minute we start doing that, we will start changing what we think about the problem.” – Morgan Wright To hear more from Morgan Wright and the current state of Cybersecurity and how the fight against cyberterrorism is done,
As we all know, Context is everything. Around here, we believe that thinking about thinking is the most important kind of thinking. So if you want to design a different future, the context of your thinking matters. In this episode of Christopher Lochhead: Follow Your Different, we discuss context and much more with Kevin Maney. Kevin Maney is the co-founder of Category Design Advisors, where he and his partners advise CEOs on how to design and dominate market categories. He is also one of the godfathers of Category Design, and one of the co-authors of Play Bigger, alongside Al Ramadan and myself. We talk about a lot of topics that will help frame your think, and why the barriers to entry for Category Design keep dropping. We also discuss why Category Design is more important now than it was in 2006. To know why that’s the case, stay tuned to this episode.   Kevin Maney On Playing Bigger It has been five years since Play Bigger came out, and there have been a lot of changes in Category Design over the years. Kevin suggests that they should get together again and pool together what they have learned over the years. That said, Kevin has noticed a few things that were big drivers of why category creation and design is so important. Some of them they have touched on in Play Bigger, but did not have the bandwidth to delve deeper into. These drivers are what Kevin and the others have been explaining to CEOs over the past years, so they can be aware of how important it is in dominating the market. Though the most obvious catalyst in the recent years has been COVID. COVID has accelerated the amount of category breakthroughs, mostly brought about by necessity.  “One of the things that always happens in these times of crisis or radical change like wars, a pandemic, or other things that truly shake up the world (is that) everybody starts doing things in different ways, or looking for new solutions. And it really opens up the possibility of creating new things and new categories that didn't exist before, solving old problems in new ways or, or addressing problems that have never existed before that arise because of what's going on.” – Kevin Maney Kevin Maney on the End of Friction In any business or market, there will always be friction present. One of the friction Kevin talks about is the friction of geography, and how that can affect the market. Because of such frictions, most people are limited to choose what is available, instead of the category leader for that market. Fast forward to today, and those frictions are slowly being removed. Now that people have access to a wider variety of the market, they will tend to gravitate towards the category leaders of said category. Which makes aiming to be a category leader is a must now, lest you get left behind. “The more that the friction of geography disappears, the more we can all choose the global, or at least national category leader of any particular category. So that makes it all the more important in whatever business you're in to try to be that category leader, or you're really just going to get sucked down the drain.” – Kevin Maney The Prevalence of Disintermediation Today The conversation then shifts to how different things are done today compared to just a few years back. In a way, there’s more disintermediation nowadays compared to the .com era. One of the way it’s very visible now is how we consume entertainment. With the advent of different social media platforms, normal people can interact directly with their idols, rather than having to go to concerts or shows. On the entertainers themselves, the old formula is getting discovered and debuting on TV or film. Nowadays, people could go viral on their own efforts, or at least without the backing of a major corporation and such. All this because we have reduced the friction required to make things possible. In the early 2000s, you’d need a lot of equipment, money, and know-how to shoot a simple video,
In this special solo episode of Christopher Lochhead - Follow Your Different, I just want to share with you an element of conversation around the most recent Kyle Rittenhouse case. What I wanted to talk about is America’s biggest problem when it comes to situations like this. That is, the lack of any authentic dialogue about the matter. Too Much Yelling, Not Enough Listening Regardless on where you come out of the issue, there are some things that wasn’t properly address or we didn’t hear from at all. What I hoped we’d hear more was thoughtful, nuanced dialogue and conversation. Instead, what we got is what we've been getting a lot of in the United States of late, which is yelling and hardened positions. You’re only pro or anti-something. As part of that, whatever one side does, if you're on that side, everything they do is right, and everything the other side does is wrong, and vice versa. I think that's really sad. Because thinking about thinking is the most important kind of thinking. And it's only through dialogue, where human beings can achieve greater levels of understanding. There was no dialogue sparked by this horrible circumstance, horrible situation around what do we as Americans want to do about protests and riots? There wasn't a discussion about that. Nor was there a discussion about self-defense, what do we mean by self-defense? Who decides where there's a line where we can no longer defend ourselves or not? “What I do know is we're not having conversation. We're not having dialogue. There's a lot of yelling, and not a lot of listening.” – Christopher Lochhead Bring Back the Willingness to Listen If you’re a long-time listener of this podcast, you know that our mission has always been to celebrate real, authentic dialogue. In our case, dialogue around what it takes to design legendary business and legendary life. In hopes that we can bring back curiosity, we can bring back a willingness to listen, a willingness to co create our lives and ultimately, our culture and country together. I got to tell you: sometimes, particularly of late, it feels like we're losing that war. We might even have lost it completely, and we might never get it back. But I do know that a conversation about authentic dialogue, and why we don't have it, and how we can have more is an important thing to do, even if very few people want to participate in that. Bio Christopher Lochhead is a #1 Apple podcaster and #1 Amazon bestselling co-author of books: Niche Down and Play Bigger. He has been an advisor to over 50 venture-backed startups; a former three-time Silicon Valley public company CMO and an entrepreneur. Furthermore, he has been called “one of the best minds in marketing” by The Marketing Journal, a “Human Exclamation Point” by Fast Company, a “quasar” by NBA legend Bill Walton and “off-putting to some” by The Economist. In addition, he served as a chief marketing officer of software juggernaut Mercury Interactive. Hewlett-Packard acquired the company in 2006, for $4.5 billion. He also co-founded the marketing consulting firm LOCHHEAD; the founding CMO of Internet consulting firm Scient, and served as head of marketing at the CRM software firm Vantive. We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
Comments (6)

Mike Cantrell

great talk!

Mar 5th

Niclas Daniels

I don't like the swearing by the host. However, interesting topic and it relates to grit, facing failure and growing.

Apr 23rd

Shelley Park

this guy is so funny. I'm listening to this live. great stories and very inspirational

Dec 8th

Jay Oakes

Amazing podcast! Great content, solid conversation and quality insight.

Dec 8th

Dennis Malley

Good conversation. Worked for Jay during one of Mercury's transitions. He was very adept at getting the sales team to the next level and the next...

Oct 23rd

Alan Keller


Aug 10th
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