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Christopher Lochhead Follow Your Different™

Author: Christopher Lochhead

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Christopher Lochhead Follow Your Different™ Podcast is a celebration of people, ideas and companies that stand out. A leader in the category “dialogue podcasts,” it feels like eavesdropping on a surprisingly captivating, candid, insightful, no-BS and conversation. Lochhead features legends whose names you will know and everyday legends who you’ll love getting to know. New York Times Bestselling author Hal Elrod calls it “one of the best podcasts of all time”, NBA Legend Bill Walton calls Lochhead “an exploding star – a quasar across the sky", Fast Company Magazine calls him “a human exclamation point”, The Marketing Journal says he’s “one of the best minds in marketing” and The Economist says he’s, “off-putting to some”.
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Today, the 1st in a two-part series on entrepreneurship, we have entrepreneur, Co-Founder of FloodGate and host of “Starting Greatness” Mike Maples, Jr. He recently wrote “How to build a breakthrough: the secret of back-casting” and we’re going to go deep on it today! Watch out for our next episode, we’re having founder/CEOs Osman Rashid. He started $8B, publicly-traded Chegg and now Convo.com. Bio: Mike Maples, Jr is a Partner at Floodgate. He has been on the Forbes Midas List since 2010 and was also named one of “8 Rising Stars” by FORTUNE Magazine. Before becoming a full-time investor, Mike was involved as a founder and operating executive at back-to-back startup IPOs, including Tivoli Systems (IPO TIVS, acquired by IBM) and Motive (IPO MOTV, acquired by Alcatel-Lucent.) Some of Mike’s investments include Twitter, Twitch.tv, ngmoco, Weebly, Chegg, Bazaarvoice, Spiceworks, Okta, and Demandforce. Mike is known for coining the term “Thunder Lizards,” which is a metaphor derived from Godzilla that describes the tiny number of truly exceptional companies that are wildly disruptive capitalist mutations. Mike likes to think of himself as a hunter of the “atomic eggs” that beget these companies. Interests: Calligraphy, cinematography, and sporting clays. Links: FloodGate Twitter: @m2jr Linkedin: Maples How to build a breakthrough, Medium We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, we continue our run of legendary authors and podcasters with Dr. Christopher Ryan, author of New York Times bestsellers, Sex at Dawn: How We Mate, Why We Stray, and What it Means for Modern Relationships and Civilized to Death: The Price of Progress. He has a chart-topping dialog podcast is called, Tangentially Speaking, We have a fun, some times provocative discussion about everything from Muhammad Ali, what’s wrong with modernity, how the world is fundamentally changing, why living in a van is awesome, to what it’s like making a living as roving, smart person. The Legendary Muhammad Ali Christopher Ryan and Christopher Lochhead went into an insightful exchange of stories about Muhammad Ali. Chris shares during this lockdown, he discovered a YouTube channel that featured several classic fights and he enjoyed binge-watching on these.  Chris mentions Pete McCormick, the guy behind a documentary called “Facing Ali” and he interviewed guys who fought Ali. The interesting backstory was, during these tune-up fights, Ali would handpick his opponent.  “He would tell his agent, he heard one guy, his wife had been killed in an accident, so he will get a quarter-million dollars. He's beating people up in a charitable, generous way.” - Christopher Ryan Podcasting Has Been Instrumental Lochhead describes Ryan as “an insanely smart Ph.D. dude who seems to make a living being a smart guy, writing smart shit, podcasting smart shit, generally being the smart guy in the world.” He says podcasting has been instrumental in getting his message across. “It used to be, if you want to sit down and share your opinions to a hundred young smart people who are interested in hearing an old guy like me, you had a gig in the university. Universities are designed to filter out people like me or Joe Rogan or you, people who are liable to say something outlandish, to challenge this status quo.” - Christopher Ryan He further shares that he is generally pessimistic about the modern world, but one of the wonderful things that happened recently is that podcasting exploded.  “It is almost like a printing press, it just exploded, the opportunity to have direct contact between someone in the audience and the audience chooses whether or not it’s worth listening to. It is not the administrators of the university or publishing house, you know the gatekeepers.” - Christopher Ryan What It Is Like Living In A Van Christopher says he owned an apartment for a while until last fall when he spent 5 months in the van. He ditched his apartment, rented a storage space, and continued living life on the road since then. He traveled across the United States during the summer and flew to tropical countries during the wintertime.  “When this stuff got weird, end of January, I flew back. I didn't want to get stranded in Asia. I rented a house in a tiny little town in Colorado. I've been here, it is fantastic, there's no problem with social distancing. I like solitude. I like a good solid chunk of quiet and distance.” - Christopher Ryan To hear more about Christopher and what’s wrong with modernity and how the world is fundamentally changing, download and listen to this episode. Bio: Christopher and his work have been featured just about everywhere, including Netflix, HBO, MSNBC, Fox News, CNN, NPR, The New York Times, The Times of London, Playboy, The Washington Post, Time, Newsweek, and The Atlantic. Chris has been a featured speaker at TED, SXSW, The Festival of Dangerous Ideas at the Sydney Opera House, the Einstein Forum in Pottsdam, Germany, and is a frequent guest on The Joe Rogan Experience and many other podcasts.  He’s also provided expert testimony in a Canadian constitutional hearing and appeared in dozens of documentary films and television shows. Even before co-authoring the New York Times best-seller, Sex at Dawn: How We Mate, Why We Stray, and What it Means for Modern Relationships (translated into 18 languages), with Cacilda Jethá, MD,
Today, we continue our run of legendary authors with Kevin Maney. He’s the world’s leading authority on IBM’s history. He shares some amazing insights into what IBM did during the 1930’s that ultimately positioned them for greatness. We also have a fascinating talk about what changes C19 might bring to the world and what that could mean for our businesses and careers. Writing About Thomas Watson Kevin is a multi-time best selling author of Unscaled and Play Bigger. He’s also a co-founder of Category Design Advisors, where he helps companies design and dominate their market categories. Today, Kevin shares how fortunate he was to be able to write a biography of Thomas Watson, the man behind IBM.  “I have been watching what’s happening and there's all this economic damage and talk of a long term recession or depression everybody has to get through. Seeing companies laying off people, right and left and the jobless rate going through the roof and all these pain that is being caused made me think back to IBM in the 1930s during the Great Depression.” - Kevin Mahey IBM and The Great Depression Kevin narrates the amazing story of how IBM took the lead during a crisis. It was just a few years after the great depression. Instead of ceasing operations just like any other major corporations, he allocated funds to manufacturing and research and development. “Imagine the tension, there's no revenue coming in, spending all this money keeping these people, building machines and he is running out of time. Then this amazing event happened.” - Kevin Mahey Then-President Roosevelt devised programs to assist companies wherein the government will be needing a lot of reports on salaries. IBM, being the only capable company to fulfill this demand then stepped into the picture. This made IBM as it is now and Thomas Watson, one of the greatest CEOs of all time. Crisis As An Opportunity Rise Kevin shares that similar to the Great Depression crisis, this current crisis could also be an opportunity to build something up, get ahead, and come out of even stronger. “These kinds of moments in time can be seen as a tragedy but it can also be seen as an opportunity. If you can invest in the business, be wise and be careful, come out of the other end in a better position than you went in, and everybody else around you is devastated, I mean you’re in a great place.” - Kevin Mahey To hear more about the inspiring story of Thomas Watson, IBM as told by Kevin Mahey, download and listen to this episode.  Bio: Kevin Mahey - About Links: Category Design Advisors Twitter: @kmaney Linkedin - Kevin Maney Book - Play Bigger Book: Unscaled: How AI and a New Generation of Upstarts Are Creating the Economy of the Future We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, we have Clint Carnall, CEO of HydraFacial to share an extraordinary story of resilience, creativity, and action in a very short period of time. Clint’s company was one of the many companies that were amassing tens of millions of dollars in revenue, pre-pandemic. Now at zero revenues, they opted to go radically generous and thoughtfully aggressive. This is a legendary and inspiring example of how an entrepreneurial team scaled to meet any challenge, even the greatest challenge frankly that any of us have faced in our lifetime. The HydraFacial Ecosystem HydraFacial, as Christopher described it “is a company that is a part medical procedure, part beauty spa-like experience.” Clint, on the other hand, describes their company as a company built on “partnership.” They are not a “or” company, rather an “and” company, considering hotels, spas, medical physicians as partners rather than competitors. “Absolutely, no matter how good the painter they are, everybody needs a clean canvas. They think about HydraFacial like giving these physician med spas a clean canvas.” - Clint Carnell Clint continues to describe how their company operates in an ecosystem of physicians and nurses and consumers spas, hotels, etc and how this business model helped them to drastically grow the business. From Top-Tier to Zero Revenues A few weeks ago, Clint’s company HydraFacial were on a growth tier, serving different regions worldwide. They were on their A-game until Covid-19 struck their business. Clint shares how he witnessed their markets in China, Japan, Taiwan, and the rest of the world shut down.  However, Clint shares why this is an exciting time to be creative and to brush it off and take off. “I say it is a creative time. You know, it feels like an ambush. You are walking along and things are fine and then something hits you out of nowhere that you couldn’t expect. We are a little stunned. We have to brush ourselves off, were up and back, and ready to go.” - Clint Carnell Finding Opportunities Amidst Crisis Clint believes that good companies and executives, as well as creative entrepreneurs, have the capacity to make today as ‘creative times.’ CEOs all over the world have to make hard decisions, especially when you go from that kind of growth to almost zero revenue overnight. “The things that made us good executing the way up were the same things that are serving us during these challenging times and so strategy, but more importantly, solid execution.” - Clint Carnell To hear more about how a category queen company created three new lines of business in a matter of weeks after their core category collapsed to no fault of their own and for more information about Clint, download and listen to this episode. Bio: Clint was born in Anchorage Alaska but receives no royalties from the pipeline, thus he works for a living as our Chief Executive Officer. He grew up in Washington State and chased a soccer ball well enough to attend Duke University on a scholarship where he received grades good enough to land jobs with the likes of Johnson & Johnson, Chiron, Gambro Healthcare and Bausch & Lomb. He's always been an entrepreneur starting in his early days when he would skip the school bus, buy jolly ranchers for a nickel and sell them for a quarter. At thirty, he founded Charleston Renal Care, which was acquired by DaVita. This gave him the ability to take a chance and join a VC backed company named Thermage, which went public, made acquisitions, and is now called Solta Medical. In his very spare time, Clint and his wife are busy raising two kids in Park City, Utah. The family has lots of animals affectionately called "the farm". His biggest fear is breaking all his bones trying to race his kids down the ski slope! Links: HydraFacial Linkedin: Clint Carnell We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, a magical, mystical bestselling author and podcaster, Rhonda Smith, is with us today. She’s got a new book out called The Whole Method and a soul-affirming podcast called Cosmic Smith. She’s incredibly open about what she calls “radical fullness.”  We talk about why it’s ok, that not everyone is going to like you and why we want to experience everything in life and so much more. Radical Fullness Rhonda has overcome becoming a self-described “meth head” to transform her life. has been amazed at what little clean living can do for the body. She described how in the past two and a half years, she was battling a mind-blowing, brutal depression with suicidal tendencies. She copes with the whole situation by what she described as “understanding the darkness of her soul.” “I finally remember how to be me, and allowed it. Radical acceptance, radical fullness.” - Rhonda Smith She further shares the void inside every person, which is the center of our force. The dark is the feminine, the light is the masculine.  “Within the dark, and that void, that discomfort, that deep blackness of our soul,  in that quiet space, when we learn how to sit there, that is when creation happens, just like the womb. It was learning how to be in that void of myself and not have to do or change anything and just be able to sit with it.” - Rhonda Smith Dealing With Suffering Christopher asks Rhonda to elaborate on the suffering or that void inside each person. He further shares that we have no choice once suffering “comes for us. We can resist it but we have to go through the fire in one way or another. “The way I can best describe is like the thing people run from, the thing that keeps us in distraction, the things that keep us constantly seeking.” - Rhonda Smith Teaching People Compassion One of the biggest things Rhonda shares in this conversation is that one can’t teach someone to become empathetic or to have compassion. It is something that has to be learned through experience. Christopher and Rhonda exchange their point of view on why humanity has deemed homelessness and hunger as “okay.” To know more about Rhonda and her views on designing your life, download and listen to this episode. Bio: Rhonda Smith was born and raised in picturesque Northern California.  She spends most of her time between the San Francisco Bay area and the Sierra Nevada mountains with her majestic little wiener dog, Saylor Love. Rhonda shares her message on stage, as well as through podcasting, coaching, and her work with sacred plant medicine. She uses all of these modalities to support people in remembering the truth about who they are. Rhonda believes that only when we embrace the darkest parts of ourselves, do we learn the lessons that lead to remembering and living our deepest truth.  The greatest work of our lives is being willing to stand naked with all of our masks removed. The current state of our planet (living earth) and humanity is a catalyst to understand the way we’ve been living isn’t working!  This was the spark that ignited Rhonda’s mission.  Her newest company, “The Expanded Hueman” is set up to answer the question “What comes next after personal development?” It’s an invitation for us all to stop the madness of endlessly seeking outside ourselves. Her book, The Whole Method, is about remembering how to journey back into ourselves and once there, discover everything we need. It’s when you realize that who you are on the inside doesn’t quite match up to the persona you’ve created on the outside – You’ve done well, people look up to you, but deep inside there’s a niggle that something’s not right… Something is missing. You suspect there’s more for you to learn. Links: CosmicSmith.com We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Welcome to another amazing episode with Combat Veteran and US Marine Akshay Nanavati. He joined us at Episode 142, which was one of the top-rated episodes. Due to insistent public demand, he’s back. Akshay is a speaker, entrepreneur, ultra runner, non-profit founder, and best selling author. Today, we specifically talk about dealing with life and moving forward in the face of fear and adversity. He of all people is powerfully equipped to empower those who are having a hard time dealing with C19. Listen carefully to Akshay’s ideas on how to change barriers with questions and more! Solitude During C19 Akshay starts the conversation sharing about coins and medals with the iconic Marines raising a flag in the battle of Iwo Jima. He narrated how honored he is to be a part of the Marines who represents courage and valor in battles. He further shares that he has been living in solitude prior to the Covid19 pandemic. He does some amazing activities to meditate and to practice stillness.  “I'm used to it and I don't mind the solitude. I've trained in solitude in the sense like, I spent 7 days in pitch darkness, isolation, and silence, to confront my fear of stillness to master the experience of solitude but at the same time, as we briefly touch on I do have moments that I feel that sense of loss.” - Akshay Nanavati Living in Paradox Living in paradox, Akshay describes himself as someone who is social but likewise, enjoys his solitude. He shares how he cried himself to sleep while reading a book ISIS abducting a woman to become their sex slave.  “I read these intense books to remind me of the pain and suffering in the world and to stay focused on my mission. My solitude allows me to go into space that I would not be able to go to if somebody else was here.” - Akshay Nanavati He further shares another activity that he does, which Christopher describes as an activity he wouldn’t do in a million years.  “When the world is intense, to me, that's a time to dig deeper into it. I actually put a horrible death metal music. It’s not actually music, its noise, and I put on a strobe light. I meditate and practice stillness with it. It was very intense, but its a great practice to master stillness in the face of chaos.” - Akshay Nanavati Overcoming Solitude in C19 A lot of people have actually improved communications with others during this crisis. A number of people utilized Zoom and social media to communicate with friends, family, and loved ones. Akshay shares that connection is important as humans are naturally tribal creatures. “I think the problem is, what we’re doing right now, is the same as what we’re doing before, which is basically running away from pain, running away to having to confront ourselves and now we’re being forced into that world.” - Akshay Nanavati To hear more about dealing with life and moving forward in the face of fear and adversity and to learn more about Akshay, download and listen to this episode. Bio: Akshay Nanavati (born October 15, 1984) is a United States Marine veteran, speaker, entrepreneur, ultra runner and author.  He served in Iraq during Operation Iraqi Freedom and was later diagnosed with post traumatic stress disorder. His book Fearvana was endorsed by the Dalai Lama and Jack Canfield. Links: Fearvana Twitter: @fearvanalife Instagram: @fearvana Wikipedia: Akshay Navati We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, we have a riveting conversation with Dr. Rana el Kaliouby.  She’s a tech / AI entrepreneur and the author of a brand new book out called Girl Decoded. Rana is the co-founder and CEO of Affectiva. Her work on A.I. is bleeding edge, particularly around human and emotional AI and the ethics of AI and more. This is a stunning, inspiring, real dialogue that you’ll surely love. Top Woman in Tech Rana el Kaliouby is a Muslim woman kicking butt in the American tech entrepreneur world. She holds a Ph.D. from the University of Cambridge and a Post Doctorate at MIT. She’s one of Fortune’s 40 Under 40 and Forbes says she’s one of America’s Top 50 Women in Tech. She describes her success as a privilege for having supportive parents who made sure she and her siblings get a top-notch education.  “I grew up surrounded by strong women but it was always understood that your priority is the family and you do your work on the side, that was the context.” - Rana el Kaliouby EI and AI, Counterintuitive Christopher asks about how Rana speaks about Emotional intelligence in the AI world as it is oftentimes, counterintuitive. Rana shares how her endeavors connected the two. “Even 25 years ago, I saw this pattern, with tech, it empowers us to communicate with more people. But I always felt there was something missing. We were communicating with more and more people so the quantity is there but the quality of the connection wasn't quite there. It was almost like an illusion of a connection. - Rana el Kaliouby Rana shares about her first time living abroad. She was newly married at the time and she found herself away from her family and then-husband who had to stay behind to run a software company. She realized that despite spending a lot of time with her laptop and mobile phone, she always felt alone due to a lack of intimacy of technology.  Importance of Emotional Intelligence During Rana’s study abroad, technology served as the main portal of communication between her and her family. However, it fails to communicate the richness of her voice, intonation, facial expressions, and gestures. Non-verbal communications are lost she was chatting over text with her family. “That just got me thinking, emotional intelligence and our emotions, in general, are so important in how we live our lives, how we make decisions, how we connect with one another, how we learn, how our memory gets encoded yet, in the digital universe, its devoid of all of that. That set me on the path of building technology that has AI and emotional intelligence and maybe even someday, empathy.” - Rana el Kaliouby To hear more about Rana ’s views on human and emotional AI and the ethics of AI, download and listen to this episode. Bio: Rana is co-founder and CEO of Affectiva.  Having defined the category of Emotion AI, Rana is now pioneering Human Perception AI: technology that can understand all things human.   A passionate advocate for innovation, ethics in AI and diversity, Rana has been recognized on  Fortune’s 40 Under 40 and Forbes America’s Top 50 Women in Tech.  Rana is a World Economic Forum Young Global Leader.   She holds a PhD from the University of Cambridge and a Post Doctorate at MIT. Links: Linkedin: Kaliouby Twitter: @kaliouby Affectiva Leadership Team We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
We continue our run of legendary authors with best selling author of the brand new book Samsung Rising, Geoffrey Cain. He takes us into both South and North Korea, what it’s like to live in both places and how relatively small South Korea gained out-sized economic power. We also talk about how Samsung grew from a fish market to a mega-empirical, multi-national, with 300,000 employees. There's a ton here you'll find fascinating. South Korea Geoffrey gives a great visual description of both North and South Korea in this episode. He lived on and off in South Korea from 2009 to 2016 and have visited North Korea as well for two weeks as a reporter. He further describes how South Koreans practice their right to assemble to petition about issues such as powers of major corporations, labor unions, and the like. He relates South Korea to the French who have massive protests, too.  “Korean democracy is quite young, it was only 1987 that Korea became a democracy. It wasn't until many years later that it really became a full democracy. It was a corrupted democracy for a long time. The fascinating thing was the fact that I'm standing in the Square, and I could turn north and look north and I would realize that about 45 minutes or an hour drive away from me, is the border of North Korea.” - Geoffrey Cain North Korea On the border of South Korea lies what they call the DMZ or the Demilitarized Zone. It is one of the most heavily mined places on Earth. Former President Bill Clinton even visited and said: “its the scariest place on Earth.” South Korea (SK) is described as orderly but with bustling cars and noise, he describes the DMZ in North Korea as barren land. There were no lush trees like in SK and the whole vibe of Pyongyang, the capital was similar to a dystopian sci-fi movie.  Miracle in Han River The unexpected growth of South Korea is often called as the Miracle in Han River. The country was able to come out of nowhere and take on the world. This is what Geoffrey discussed in his book Samsung Rising. “The story of this nation that has been overlooked in the past—it is small, it is seen as inconsequential, it is this little peninsula next to this major giant, China, smash right there with Japan, which is also a big power subject to all kinds of war and sufferings in the past—but somehow managed to become this powerhouse of technology and economy and industry and democracy.” - Geoffrey Cain To hear more about Geoffrey’s views on China and Asia more broadly, the Coronavirus and the battle for worldwide AI supremacy, download and listen to this episode. Bio: Geoffrey Cain is an award-winning foreign correspondent, author, commentator, anthropologist, and scholar of East and Central Asia. His first book, Samsung Rising: The Inside Story of the South Korea Giant That Set Out to Beat Apple and Conquer Tech, from a decade of his coverage of the world’s largest technology conglomerate, was published in March 2020 by Currency at Penguin Random House. A former correspondent at The Economist, Cain is a regular commentator in The Wall Street Journal, Time, Foreign Policy, The New Republic and The Nation, and a frequent guest on CNN, MSNBC, BBC and Bloomberg. Cain writes about the ways that technology is upending our lives, communities, governments and businesses. His work takes him to the world’s most authoritarian and far-off places, from inside North Korea to the trans-Siberian railway across Russia, from investigations into genocide in Cambodia to experiments in technological surveillance in China. Cain is sought out as a consultant on government, business and technology, having advised the World Health Organization, Open Government Partnership, the United Nations humanitarian affairs office, and major multinational corporations and investment firms. A Fulbright scholar, he holds a master’s with distinction from London’s School of Oriental and African Studies and a bachelor’s at The George Washington University,
Today, we have a legendary conversation with a legendary American Hero, retired 4-Star General, bestselling author, entrepreneur and educator Stan McChrystal. He is the partner of Chris Fussel who was recently on Follow Your Different Episode #149. We get into these topics: leadership, digital leadership, crisis management, his view on how we got here with COVID19 and how we get out of it. We also discuss the digital divide between the public and private sectors and what we should do about, Pay special attention to The General’s advice for business leaders, State Governors and The President of The United States. An Experience No One Predicted Former Defense Secretary Robert Gates calls Stan "perhaps the finest warrior and leader of men in combat I ever met.” This was definitely one of the greatest descriptions one could say about him. He is the kind of leader any company would want in their team, especially during these unusual times. Stan described this coronavirus pandemic as disorienting. It is highly different from most of the crises in our lives. We face an amorphous viral threat and we get affected economically as well/.  “So the average person is going through an experience he probably has never predicted. He got to get his mind around it and not just their own mind, but also their family, their organization and all the people they care about.” - Stan McChrystal Leadership During Unusual Times Aside from possessing leadership fundamentals, Stan calls for a different kind of leadership during these unusual times.  “Your organization can have had a strategy you're very comfortable with that was executing in a set of places. Suddenly that strategy, for any number of reasons, appear to be absolutely invalid now. So the leaders got a role to first, give people a sense of direction and then provide direction. And finally, the leaders got to inspire.”  - Stan McChrystal On Digital Leadership Christopher asked Stan about the daily video briefings he spearheaded when he was in the military and Stan gave a nice story back in memory lane. He was citing this as one of the best examples of digital leadership especially in times of crisis. “Out of necessity, we spread our force. That was 2003 and then we realize, how do you synchronize that? We were at the beginning of the technological boom and we latched on the video conferences, laptops and we connected the entire force, every day, for 90 minutes. When I took command, it was 50 people for 30 minutes. Then we opened it to 7500 people for 90 minutes. To some people, it may sound like madness but it was the most efficient thing I’d ever been a part of,” - Stan McChrystal To know more about the digital divide between the public and private sectors and what we should do about it and The General’s advice for business leaders, State Governors and The President of The United States, download and listen to this episode,  Bio: Stan McChrystal is a retired 4-Star US General. He is best known for his command of Joint Special Operations Command (JSOC) in the mid-2000s. His last assignment was as Commander, International Security Assistance Force (ISAF) and Commander, United States Forces – Afghanistan (USFOR-A).[5] He previously served as Director, Joint Staff from August 2008 to June 2009 and as Commander of JSOC from 2003 to 2008, where he was credited with the death of Abu Musab al-Zarqawi, leader of Al-Qaeda in Iraq.  General McChrystal was awarded the Distinguished Service Medal by Army Chief of Staff Gen. George Casey and the Defense Distinguished Service Medal by Secretary of Defense Robert Gates. General McChrystal founded McChrystal Group in January 2011 to deliver innovative leadership solutions to businesses globally in order to help them transform and succeed in challenging, dynamic environments.  Links: McChrystal Group Linkedin - Stan McCrystal Leaders: Myth and Reality My Share of the Task: A Memoir Team of Teams: New Rules of Engagement for a Complex World
In this episode, two mission-driven, Silicon Valley entrepreneurs Arisa Amano and Bob Remeika, co-founders of hot startup Internal.IO and they are on a mission to change Internal systems and productivity. We have a real conversation about how technology can positively change the way work gets done, why is it important to protect customer data and how the two of them have built both their relationship and their company. Internal.IO Prior to co-founding the blockchain company Harbour, Anisa and Bob met at Yammer. They went ahead and launched Internal.IO when they realized that they have been building internal tools for different companies in the past.  “When Anisa and I were at Harbor, we realized we built this console internally and we look back and every other company that we've ever been at, we built internal tools for every single one. We started thinking about, what would be a good console and why do they get so bad?” - Bob Remeika Access Abuse and More Bob further shares their observation on why consoles are inefficient. Companies always try to determine where to allocate engineering resources and ideally, they should be working for the core product since it is vital to the business. He further shares that consoles often times becomes a “Frankenstein Project” or a hodgepodge of information.  “These internal tools are necessary but what happens is you always go with what is the common denominator. Building them? You usually zap them together and so, you wind up with something that is inherently insecure. You're giving away way too much customer information to too many employees throughout your organization, so you're subject to access abuse.” - Bob Remeika Consoles or Internal Tools Anisa shares that Internal. IO aims to replace the internal tools that companies built. She cites Uber as an example, where the main product is the ride-booking service. However, in the background, there are multiple departments that need to share information to be able to fulfill their jobs, such as Customer Service or Operations.  The concern, however, the console is either hard to use or the app does not have proper permissions in place to control the access or the app is partially broken and a lot of different issues because its not the core focus of the company. That is where Internal.IO comes in.  To know more about why it’s cool to disagree, how Anisa and Bob have built trust and to know their thoughts on responsible hyper-growth, download and listen to this episode,  Bio: Arisa Amano began her career at VMware, a software company that provides cloud computing and platform virtualization software and services. As their marketing manager, she analyzed customer usage of products and created marketing campaigns; one of the campaigns was a YouTube video contest called “Run It with VMware.”  In 2010, she worked at MTV Networks as a Product Marketing Lead for Social Games. She worked across Nickelodeon, MTV, and Comedy Central groups.  In March 2011, Amano became the Director of Product Marketing & Design for Yammer. In December 2013, her role changed to Head of Lifecycle Marketing. She was part of the company until they were acquired by Microsoft.  In December 2014, Amano began playing the role of Vice President of Products for Zenefits. owned the complete relaunch of the Zenefits' product suite, launching Z2 and HROne.  In 2017, Arisa Amano co-founded Harbor (blockchain) with Bob Remeika. Their team is in the process of creating a decentralized compliance protocol that standardizes the way securities are issued and traded on blockchains.   Bob Remeika is Co-Founder and CTO at Harbor, Inc. Links: Internal.io Twitter: @arisa_amano Linkedin: Arisa Amano Linkedin: Bob Remeika Twitter: @bob_remeika A newly funded startup, Internal, says it wants to help companies better manage their internal consoles We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him,
Today, we have a riveting conversation with Sachit Gupta. He’s been in the background helping some of the top podcasters and content creators build their businesses. He’s an expert at building and monetizing digital content. Recently, he stepped out and built his own podcast Conscious Creators and he wants to help people “Make A Life Through Your Art Without Selling Your Soul.” This conversation is a great opportunity to learn from a sensei in digital content and regardless of what you do, Second Guessing His Talents A lot more people are looking at podcasting, webinars, youtube shows, and other digital content of course writing books, as either key parts of their business or an extension to their business. In fact, Christopher personally thinks every brand needs to become a media brand. There is no other time than today to start digital leadership in your respective industry.  For 10 years now, Sachit Gupta had been in the background of content creators or digital leaders. He worked with industry giants like Tim Ferriss, Seth Godin, among others. But who would have thought he has always been second-guessing himself in terms of creativity? “My art wasn't good enough, so I started doing all these things. I graduated and worked with creators and now what I realized is, because I didn't think my art was good enough, or my creation, I subconsciously entered a career supporting other creators.” - Sachit Gupta The Story of the Starving Artist Christopher asks Sanchit what fascinates him the most. He shares that he has always been fascinated with artists who can remain independent with their craft while still monetizing their talents.  “For me, I think there is a whole story of the starving artist and how creators are always like beholden to big corporations. How can you create and be an independent artist and own your art, own your worth and charge your worth like you can have a career yourself?” - Sachit Gupta Advice To Content Creators What are the things most people get stuck with? Sanchit shares that the people whom he works with—creative people, artists, content creators—are still challenged with defining what their message is and to whom is this message for. “Who’s your market? What are their hopes, fears, and dreams? What are their problems and how do you help them solve the problem?” - Sachit Gupta To know more about Sanchit Gupta, an expert at building and monetizing digital content, download and listen to this episode. Bio: Sachit Gupta helps amplify Creators (podcasters, authors, etc.) & Brands. Creators and Brands want the same things — the right audiences, bigger impact; sometimes, even each other. He provides the tools and strategies to create the right connections at the right time that make these needs, reality — easily, instantly. That’s what he means when he say — Connections, Amplified. Sanchit and his team have worked on campaigns with top podcasters like Andrew Warner (Mixergy) Hiten Shah & Steli Efti (The Startup Chat), #1 NYT best-selling authors (Tim Ferriss, Seth Godin, Oren Klaff), social media influencers (Tessa Arias, Handle The Heat) and international sports stars (Rohit Sharma, Indian Cricket Team). He also worked with 30+ brands including Pilot.com, Toptal, Pipedrive, HostGator, ActiveCampaign, ahrefs, The 5 Minute Journal, ClickFunnels, Outerknown, Brain.fm and more to create win-win partnerships with Creators.  Links: Linkedin: Sachit Gupta Instagram: @sachitgupta Twitter: @sachitgupta Platforms Media Medium.com: @sachitgupta We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today the legendary super agent Darren Prince. We dig into it all, how he went from sports memorabilia to a super agent. Pay special attention to why Darren wants to inspire people to overcome addiction. This is an extraordinary guy and conversation, I know you’ll love. The Man Behind The Man and The Woman Darren is 100% well-known among sports A-listers and celebrities. His client list includes Magic Johnson, Charlie Sheen, Vince Neil, Hulk Hogan, Ric Flair, Dennis Rodman, Denise Richards, Carmen Electra, Chevy Chase, the late Muhammad Ali, Smokin’ Joe Frazier, and Evel Knievel. “You got to love them like your family. I love people, It’s amazing. You're getting inside some of these people’s lives and if you do the right thing, the relationships that would come from it, from people that really don't trust because they’ve been screwed ever so often. They are very very guarded” - Darren Prince  Opiate Addiction Aside from a well-renowned agent, he is also a self-confessed recovered addict with nearly 12 years sober. He describes his experience and how certain religious figures helped him through this challenge. He usually shares this experience when he speaks in colleges, groups or companies. “My opiate addiction took me to a place where I wanted to kill myself every day. I had a dream job, the dream life, the clients, the notoriety, but I was living in a double life.” - Darren Prince  Undesirable Childhood Life Darren shares a lot of his challenges that started in my childhood. He was classified with a severe learning disability. This led him to feel different, less, and uncomfortable with his own skin. He was verbally bullied and he never spoke out.  To hear more about Darren and his ideas on overcoming addiction, download and listen to this episode. Bio: Darren Prince is a sports and celebrity agent who, at the age of 14, founded a mail order company selling baseball cards and traveling around the country participating in trade shows.  At the age of 20 he sold his company and became an industry leader in private autograph signings for sports and celebrity memorabilia with athletes and celebrities. A-List celebrities included the late Muhammad Ali, Hulk Hogan, Pele, Joe Montana, Carmen Electra and Jenny McCarthy. In 1995 Prince started a new venture with Prince Marketing Group (PMG), representing athletes and celebrities for marketing deals consisting of endorsements, licensing, TV, movie and book deals, autograph signings and appearances. His first client to sign with the firm was none other than Magic Johnson.  Soon after Smokin’ Joe Frazier, Dennis Rodman, Pamela Anderson and Chevy Chase followed. With PMG growing at an enormous pace, Prince added Scottie Pippen, Clyde Drexler, Mickey Rourke, Roy Jones Jr, Micky Ward and the late Evel Knievel as clients over the years.  The sports/entertainment industry is a small world and very competitive,” says Darren Prince, CEO of Prince Marketing Group.  “Prince Marketing Group has prospered over the years by delivering out of the box thinking for clients and building relationships through the practice of good business and effective networking.” Prince Marketing Group is currently a multi-million dollar business that has negotiated over $200 Million in deals and currently secures marketing deals, arranges signing/memorabilia appearances, commercial licensing, product endorsement, and voice-overs. Darren is a true entrepreneur as he has been able to continuously reinvent himself and significantly grow his business over the years.  He has been featured in outlets such as Your World With Neil Cavuto, The Big Idea with Donny Deutsch, CNN’s Anderson Cooper 360, Hannity & Colmes, ESPN, New York Times, Wall Street Journal, New York Post, USA Today, Forbes’ Sports Money, On the record with Greta Van Susteren, Howard Stern radio, CNBC The Closing Bell and a variety of others for his marketing expertise. Links: Prince Marketing Group Darren's Website Instagram
Today the legendary performance coach to rock stars, Phil Towle, joins us today to talk about how we can deal with the coronavirus crisis and how we can make a difference. Phil is a sensei among sensei on life coaching and life design. Kirk Hammett, of Metallica, even said, "If Lennon and McCartney had Phil, the Beatles would never have broken up." Covid19 Is A Gift Everyone worldwide is grappling with different issues during this crisis. For Phil, he shares that this challenging situation has forced him to believe that Covid19 is a gift we gave ourselves. This gift forces us to transform a lost, sick and divided society. “I think that Covid19 is bringing the best out of most of us. I think that we are going to heal ourselves and the only way that we could do it, is to have something that is drastic that makes it more difficult for us to see ourselves as sinners.” - Phil Towle We Are One Civilization Phil shares that we ought to at ourselves as one civilization. He encourages everyone to set aside personal differences and review oneself instead. He also mentions that social distancing is appropriate at the moment, but a heartfelt connection is a cure. “It is really hard for me to be angry at somebody else now because they have a different viewpoint. I saved my anger because I have some for my own contributions to the way society screwed itself up.” - Phil Towle Making a Difference Phil shares how Christopher stood as a role model at this crisis. Chris placed prime importance on his thought about how companies react to this crisis will greatly define their brand. He himself has been collecting gloves and distributing it to local hospitals in Santa Cruz, California.  “It’s kind of you to say, Phil. When it became clear if I was a legendary leader, what would I do now and I have tasked myself to answer that question every day and it changes every day. so, I just tried to do and be everything I can.” - Christopher Lochhead To hear more about Phil and his ideas on making a difference during this crisis, download and listen to this episode. Bio: Phil Towle is a “performance coach”. He defines “performance coaching” as a proactive psychological strategy that facilitates making your best better.  In addition, Phil works with, “Difference makers” committed to using their God-given talents to fulfill their highest possibilities and those around them…Determined to transform each hardship, setback and self-imposed limitation, into superior achievement... Sample clients include: Metallica; Dick Vermeil (Superbowl Winning Coach with St. Louis Rams); Bill Romanowski (Professional Athlete); Rascal Flatts; Tom Morello (musician with Rage Against Machine/ Audioslave/ Nightwatchman, and Human Rights Activist) Links: Phil Towle Metallica documentary featuring Phil Towle working with the band: “Some Kind of Monster” We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
We continue our run of legendary authors with Twitter’s former head of Europe Operations, Bruce Daisley. He’s got a new book out called Eat, Sleep, Work, Repeat, He’s also got a great podcast of the same name! This conversation is fun as we talk about some of his “30 hacks” for more joy at work. Expect a lot of laughter, conversations about digital relationships, walking meetings, Chinese Sci-Fi and a lot more. Also, pay close attention to our discussion about why you should turn off notifications on your phone! London To California The conversation with a lot of laughter from the two. They touched on topics such as living in London, how Europeans adjust when they visit the US and the culinary fusion of European dishes. You might also relate to the two who kept on adding movies in their “to watch list” but have never even started watching any on the list. Bruce also shared how he loved buying books, but never actually find time reading them. This is also the inspiration why he wrote the book Eat, Sleep, Work, Repeat. Twitter EU Bruce shares when he joined Twitter, he never expected he would face a great challenge. Initially, Twitter was rated as one of the best places to work for. However, somewhere along the way, employees started to leave one by one. In a year, 40 of his top people left Twitter. “Might be something I did, something went wrong. The culture went from being the “biggest party that you never wanted to end” to being this “party that you wished you never had left the house to go to.” - Bruce Daisley He then started commissioning researchers with the hopes of improving workplace and culture. Unfortunately, the people have either not read these papers, or have not implemented it. It was such wasted information so Bruce decided he should write about it. Eat. Sleep. Work. Repeat. Bruce shares he wrote this book, which is intentionally a very short episodic series of interventions that anyone can stage in their office or workplace. One piece of information he shares is that open offices increase employees’ hate to co-workers by 75%.  “Even if you just read one 10-page chapter and you Xerox it, threw it at your boss, I am hoping that even with that just one intervention might marginally improve people’s work.” - Bruce Daisley To hear more about Bruce’s ideas on  hacks for joy at work and more information about Bruce, download and listen to this episode. Bio: Bruce Daisley was previously Twitter's most senior employee outside of the United States, in his role of Vice President across Europe, Middle East and Africa.  He joined the company in 2012 having previously run YouTube UK at Google.  He has also worked in the magazine publishing and radio industries having got his first break by mailing a cartoon resume of his life to prospective employers. Bruce's passion for improving work led to him creating the podcast Eat Sleep Work Repeat on making work better. It became a number 1 smash in the UK (also hitting the business top 10 in the US). Links: Book - Eat. Sleep. Work. Repeat. Website - Eat. Sleep. Work.  Twitter - @brucedaisley We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, we have a very timely conversation about leadership and crisis management with a highly decorated Navy Seal Chris Fussell. He partnered with 4-star General Stanley McCrystal to retool the US military after 9/11. Chris is a legendary American hero, a servant leader in the military, entrepreneur, and now the President of McCrystal Group. Chris and Stan consult and advise organizations around the world on leadership and frankly, they helped a lot of organizations deal with this crisis. We also talk about a recent opinion piece that Chris and Stan wrote for the NY Times. Connected Through Structure Chris describes that tribes are connected through structure and leadership. It also holds true within industries. He further shares that when the ability of those systems starts to be dismantled through the separation physically or something similar to what is happening to us at the moment, we will end up with a disconnected state. He further shares how this scenario in relation to them at Washington DC/ Since there is a “disconnected state” the food shortages among families on the other side of DC do not affect Capitol Hill emotionally. He says this is how inequity stats. Social Cohesion Chris shares that the “fabric” that holds society together is immediate family, community and socioeconomic circles. “This is critical that we reach across those boundaries that’s why, institutions—like a workplace that pulls from many different networks, from the executive, down to the frontline folks, or like a public school or a church, that reaches across the boundaries—those create this fabric that pulls us together anytime you see that disrupted at scale for an extended period. If the fabric is unwoven, its really hard to weave them together.” - Chris Fussell Call For National Level Campaign Chris took the opportunity to call everyone to action to help out in any way they can. Christopher Lochhead shared that he and his family purchased plastic gloves from a local restaurant supplier and dropped it to local hospitals in Santa Cruz. “The people at the bottom are those who are gonna suffer more economically. They’re gonna suffer the worst medically as a result of this pandemic. The economically deprived neighborhoods.” - Chris Fussell To hear more about Chris and how leaders are holding up with this crisis, download and listen to this episode.  Bio: Chris Fussell is the President of McChrystal Group.  He is an author of the 2015 New York Times bestseller, Team of Teams: New Rules of Engagement for a Complex World as well as 2017 Wall Street Journal bestseller, One Mission: How Leaders Build a Team of Teams.  He joined McChrystal Group as a Partner in 2012. Chris was commissioned as an Officer in the United States Navy in 1997, and spent the next 15 years on US Navy SEAL Teams, leading SEAL elements in combat zones around the globe.  From war-torn Kosovo, to counter-terrorism operations in Iraq and Afghanistan, to highly specialized efforts in the troubled areas of the Arabian Peninsula and North Africa, he experienced and led through the modern evolution of the US military’s Special Operations community, first on SEAL Teams Two and Eight, then in the Naval Special Warfare Development Group. Chris was selected to serve as Aide-de-Camp to then-Lieutenant General Stanley McChrystal during General McChrystal’s final year commanding the Joint Special Operations Command (JSOC), where they served for a year together in Iraq.  He witnessed first-hand the Special Operations community’s transformation into a successful, agile network. Chris is also a Senior Fellow for National Security at New America, a Washington, DC-based non-partisan think tank dedicated to understanding the next generation of challenges facing the United States.  Chris is actively involved in several non-profits dedicated to helping veterans and their families, and holds a seat on the Board of Directors for the Navy SEAL Foundation.
We speak with Rob Markey of Bain & Co today about his breakthrough piece for Harvard Business Review “Are You Undervaluing Your Customers?”Rob also leads the Net Promoter Score Loyalty Forum and his Firm, Bain, invented the Net Promoter Score (NPS). We have a riveting conversation about why companies with high levels of customer loyalty grow 2.5 times as fast as their peers, how companies should re-orient around customers and why Customer Loyalty is a shareholder priority and more. If you care about customers and growth, I think you’re going to love this dialogue. Pressure To Deliver Earnings Rob shares how his write up started as a source of frustration and curiosity. He shares that the clients he has worked with over the years still abandoned customer-centric companies. He further shares that companies ultimately face pressure to deliver earnings.  “The investors put pressure on management teams, who then are forced to squeeze out every last dollar in order to make a goal. That is just a short term goal.” - Rob Markey Rob also says the importance for companies to have a visionary CEO, those who are willing to sacrifice short term earnings for long term gains. Investors should support these kinds of CEOs. Standardized Metrics Christopher asked if there should be a standardized metric to look at this matter in the context of a quarterly earnings call. Rob shares that it is one way to do this, however, he also says the world is a much more complicated place and it is hard to put a finger on just one metric that will lead you in the right way. Net Promoter Score Christopher asked Rob if NPS is the answer for companies. He shares it was just one of the objective function that they used when they were searching around for the right question to ask “NPS is the best single question metric we have that enables you to see how an individual customer or a set of customers feel about the business in ways that then align with lifetime value.” - Rob Markey There are lots of ways to collect a net promoter score. It can be after an interaction with a customer or as part of a relationship. It can even be a mode of market research, where the researcher can conduct double-blind research to acquire very reliable apples-to-apples comparison among different companies. To hear more about Rob and why customer loyalty is a shareholder priority and more, download and listen to this episode.  Bio: Founder and former leader of Bain & Company's Customer Strategy & Marketing practice. Customer experience podcast host. Architected customer experience transformations, employee engagement improvement, marketing and sales capabilities development for dozens of the world's largest companies. Co-authored The Ultimate Question 2.0 (Harvard Business Review Press, 2011), and numerous other publications. Keynote speaker, leader of the NPS Loyalty Forum, and podcaster on customer and employee experience. Creator of the Net Promoter System. Specialties: Customer experience; customer strategy and marketing; customer loyalty; employee loyalty; customer segmentation; new product development; direct marketing; brand management; service operations; digital transformation  Links: Are You Undervaluing Your Customers? Rob Markey - Bain and Co. Linkedin - RG Markey Twitter - @rgmarkey Net Promoter System Podcast We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Today, #1 technology analyst, author of the smash hit, “Disrupting Digital Business” and founder of Constellation Research, Ray Wang is back. To add to our list of controversial episodes, Ray shares his thoughts on how Coronavirus really started, It’s impact on society and why we better be ready for a new normal. This is a fantastic, thought-provoking dialogue! The New Normal As we are currently facing a pandemic, Ray shares the new normal that we should all be prepared for. He shares there will be mass testing, so the health officials can compare the figures versus the mortality rates. Governments will also impose the suspension of business operations and will strictly enforce home quarantines and lockdowns. “If you look at the 2019-2020 flu season, we had 15 million cases, 140,000 hospitalizations, and 8200 deaths. We can handle 140,000 hospitalizations over 8 to 10 weeks, that’s not an issue. This is the surge in the hospitalization, that occurs all at once. We can’t handle 140,000 a week, that would just blow up the entire hospital bed capacity.” - Ray Wang Initial Containment Ray refreshes our memory during January, where several reports circulated about a new strain of flu that is affecting China. He spoke with several colleagues from the Chinese scientific community who said they were prohibited to use messaging apps to discuss this. The Chinese Communist Party members decided to play the issue down. “Even if those numbers are not accurate, a lot of people were saying, contain, shut down, all travel in and out of China. If they had done that, we weren’t here today. It’s not “blame game time,” but that’s how we contain a crisis.” - Ray Wang Viral Research Gone Wrong Ray shares some provocative information that he received from several scientists in China. Apparently, in a viral laboratory near Wuhan, some scientists are modifying bat genomes. For some reason, there must have been a breach in safety protocols, which ended in spreading the virus through patient zero in Wuhan Wet Market.  “Nobody wanted to talk about it because there was a dual-use lab. If you’re a government, you don’t want to hurt your own people either. Today, what’s actually happening is they are trying to cover up for that.” - Ray Wang To hear more about Ray and about coronavirus and its impact on the society, download and listen to this episode.  Bio: R "Ray" Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc.   He's also the author of the popular business strategy and technology  blog "A Software Insider’s Point of View".  With viewership in the 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models such as digital transformation impact brands, enterprises, and organizations.   Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. His new best selling book Disrupting Digital Business, published by Harvard Business Review Press and now globally available provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000.   In fact, this impact of digital disruption is real.  However, it’s not the technologies that drive this change. It’s a shift in how new business models are created. Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, Personify, and Johns Hopkins Hospital.  He is a prominent and dynamic keynote speaker and research analyst working with clients on digital, innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. His Silicon Valley research firm, Constellation Research, Inc., advises Global 2000 companies on the future,
Today, we have Security Guru Morgan Wright, a distinguished professional in law enforcement and an internationally recognized expert on cybersecurity, cyberterrorism, and privacy. We talk all things security: how to deal with fear, scams, self-defense and most importantly why Morgan is optimistic about our future. This is a fantastic dialogue! Morgan Wright We have conversed with Morgan several times in the past. He talked about Security in episode 84. He was known for his landmark testimony before Congress on Healthcare.gov that changed how the government collected personally identifiable information. On Sheep, Wolves, and Sheepdogs Morgan shares about Dave Grossman, an author who has written excellent books and theory on warfare and mindset. Dave, in his writing, says that in every society there are 3 kinds of people: there are sheep, there are wolves and there are sheepdogs. “If you’re a sheep, that’s okay, but recognize you’re a sheep.If you are a sheepdog, that’s the only thing that stands between the sheep and the wolves. Less than 1% of the population in the US, whether its the military or firefighters, says I will stand up and be that sheepdog.” Morgan Wright on Dave Grossman’s Writing However, Morgan believes that when the time is ripe, many “sheeps” are willing to step up and become “sheepdogs.” He narrates how several life-changing events that happened in the US changed the mindset of Americans. Those are the 9/11 attack, Hurricanes, and others.  “Just when we think we have been tested, nature has its own way of testing you again.” - Morgan Wright Keep Calm & Carry On Morgan further shares some insights on how to deal with the coronavirus pandemic. He stresses the importance of keeping calm. He says that there is no amount of panic that can change the situation. In fact, it worsens the current situation. He also shares about expecting nothing and accepting everything. He also quotes Teddy Roosevelt saying “do what you can, with who you are, with what you have.” To hear more about Morgan Wright, how to deal with fear, scams, self-defense and most importantly why Morgan is optimistic about our future, download and listen to this episode.  Bio: Morgan is an internationally recognized expert on cybersecurity strategy, cyberterrorism, identity theft and privacy.  He is President and Chief Development Officer for RadiusAI.  He currently serves as a Senior Fellow at The Center for Digital Government, and is a national security opinion contributor to TheHill.com.  Morgan's landmark testimony before Congress on Healthcare.gov changed how the government collected personally identifiable information.  He’s made hundreds of appearances on national news, radio, print and web including CNBC, Fox News, Fox Business, CNN, ABC, NPR, NBC and more. Previously Morgan was a Senior Advisor in the US State Department Antiterrorism Assistance Program and Senior Law Enforcement Advisor for the 2012 Republican National Convention. In addition to 18 years in state and local law enforcement as a highly decorated state trooper and detective, Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world including SAIC, Unisys, Alcatel-Lucent and Cisco.  He’s a contributing author for the 4th Edition Computer Security Handbook, and has been quoted in 2 New York Times best sellers (Sharyl Attkisson: Stonewalled and Carmine Gallow: Talk Like TED).  Links: Morgan Wright Blog - Morgan Wright Linkedin - Morgan Wright Twitter: @morganwright_us  We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Our guest today has written four New York Times Best Sellers, three of which, hit #1. He was America’s favorite bad boy, turned entrepreneur and philosopher-king, Tucker Max. We have a fantastic conversation about the coronavirus, what he and his family are doing to hunker down and try to stay healthy. We touch on the idea of radical generosity in business and what he and his company scribe are doing to lead during this crisis. Most, you’ll find out why Tucker thinks the virus is going to lead to a new golden age! Humor, Next to Grief Tucker Max had such a huge impact on our culture. He’ s only the fourth writer (along with Malcolm Gladwell Brene Brown and Michael Lewis) to have three books on the New York Times Nonfiction Best Seller List at once. Time Magazine has called him one of the 100 most influential people. He shares in this episode the importance of humor to go through our current pandemic. He thinks that society created certain people, those who are “progressive, social justice warrior and driven by a certain extreme toxic brand of “feminism” who are humorless and are too stern with their beliefs.   “Laughter is next to grief in terms of how emotions are processed. The sadness and suffering are the core part of life and the way you deal with it, one of the ways is to laugh about it. People who are humorless don’t get that.” - Tucker Max Radical Generosity Christopher shares about companies who are winning in the age of the coronavirus are those who are practicing radical generosity. Companies must have a certain “do-good mission” to be able to claim their title as category kings and queen. Tucker shares how he agrees to this move of several companies. He also urges companies to give away information for free. He gives out comments to individuals who sell their downloadable PDFs and monetizes it. Outlook For The Future Christopher believes we will see a huge cultural, societal and business shift. The three that immediately come to mind is office work in general, retail and telemedicine and digital medicine. Tucker chimed in with his outlook for the near future: “I am really happy I’m not in commercial real estate, because I think what’s gonna happen over the next 2 weeks is: everyone is gonna realize how bullshit offices are, how much more work they get done at home or how much they like working from home more. I think long term, we’ve just seen the top long term secular decline in commercial real estate and I think its a big one.” - Tucker Max To hear more about Tucker Max, the coronavirus and how he is coping with it and the golden age that will rise after this pandemic, download and listen to this episode.  Bio:  Tucker Max is the co-founder of Scribe Media, a company that helps you write, publish, and market your book. He's written four New York Times Best Sellers (three that hit #1), which have sold over 4.5 million copies worldwide. He's credited with being the originator of the literary genre, “fratire,” and is only the fourth writer (along with Malcolm Gladwell, Brene Brown and Michael Lewis) to have three books on the New York Times Nonfiction Best Seller List at one time. He was nominated to the Time Magazine 100 Most Influential List in 2009. He received his BA from the University of Chicago in 1998, and his JD from Duke Law School in 2001. He currently lives in Austin, Texas, with his wife Veronica and three children. Links: Tucker Max Scribe Books School We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
We continue our run of legendary authors. Today, one of the most prolific and important writers in the world, Dushka Zapata. Her work has been viewed over 157 million times on question & answer site Quora.  In this episode, we get right into how she’s dealing with the coronavirus. Dushka has a powerful point of view on Social Distancing and why we should be conducting our selves as if we already had it. She also touches on why we need to learn to become “elastic” and how we’re all connected. Living in Uncertainty Dushka is exactly what we all need right now! She shares how to deal with uncertainty, especially in the present time. People have been looking outwardly too much and she says this is not helping them. “We are looking for answers in other people and the fact is, no one has the answers. I think that’s really interesting because you forget that you can look within for certain things. Like managing your anxiety and managing the fear of scarcity, which is one of the things that, we are wired to be fearful of.” - Dushka Zapata Acts of Kindness Dushka reads to us something that she wrote on Quora about acts of kindness in times of coronavirus.  “In my first supermarket visit, the shelves that carried cans, crackers, toilet paper, were completely empty People around me were clearly on edge. Stressed, anxious, haphazardly grabbing things from shelves and throwing them into their carts. I wanted to buy dishwasher detergent and there was one left but I couldn’t reach it. I suddenly felt a sense of powerlessness rise inside of me. That’s when I saw that the box I had been reaching for was right in front of my eyes. I took it, then realized a very tall person was handing it to me. “It looks like you wanted this, yes?” he says this to me very gently. I turn and we just stand there looking at each other, a pause in the middle of a frenzy spinning around us. He smiles at me. His smile feels like someone just dropped a sturdy anchor in the middle of a turbulent ocean. The times we are living in are surreal. Please, stop and be nice to someone.” - Dushka Zapata Kindness and Elasticity Dushka thinks the current pandemic has enabled people to show their best and worst. She cites how people have frenzied over grocery stocks while some other people have also been extra careful and friendly to others.  “One of the things that fascinate me about these kinds of times: one is kindness, that I want to talk about and just like thinking of other people and the other is, the ability to be elastic, flexible. How are you adapting what you’re doing to survive.” - Dushka Zapata To hear more about kindness and elasticity and Dushka’s point of view on social distancing, download and listen to this episode.  Bio: Dushka Zapata is one of the most prolific and popular writers working today.  On question and answer site Quora her work has been viewed over 157 million times. She’s the author of eight best-selling books. Dushka has over 20 years experience as a senior communications executive in Silicon Valley.  When she’s not writing, she works as a serves as communications executive in San Fransciso. Links: Quora: Duskha Zapata Amazon: Dushka Zapata Love Yourself: and Other Insurgent Acts That Recast Everything You Belong Everywhere: and Other Things You'll Have to See for Yourself  Twitter: @dushkaamateur Linkedin: Dushka We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
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Comments (6)

Mike Cantrell

great talk!

Mar 5th
Reply

Niclas Daniels

I don't like the swearing by the host. However, interesting topic and it relates to grit, facing failure and growing.

Apr 23rd
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Shelley Park

this guy is so funny. I'm listening to this live. great stories and very inspirational

Dec 8th
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Jay Oakes

Amazing podcast! Great content, solid conversation and quality insight.

Dec 8th
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Dennis Malley

Good conversation. Worked for Jay during one of Mercury's transitions. He was very adept at getting the sales team to the next level and the next...

Oct 23rd
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Alan Keller

Fabulous!

Aug 10th
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