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The CUInsight Experience

The CUInsight Experience
Author: CUInsight | Credit Union
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© 2025 The CUInsight Experience
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The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and co-hosted by Jill Nowacki, founder, president, and CEO of Humanidei. In each episode, they engage in wide-ranging conversations about credit unions, leadership lessons, and life. Join them as they dive deep into topics that help us become better leaders and strengthen our movement, uncovering valuable insights that we can all learn from.
219 Episodes
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“The Type 2 Fun is where all the stories come from.” – Randy Smith This episode is sponsored by The Sheeter Group, a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com. In this season, Jill and I will have conversations centered around leadership, credit unions, and living our best ...
“People feel like they belong when they know their contribution matters.” – Jill Nowacki Welcome to episode 218 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, score...
“When we have presence, it creates space for trust, clarity, and a real, true connection.” - Jill Nowacki Welcome to episode 217 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensatio...
“Sometimes there are monumental changes, but other times it’s what can you do today to get one step closer?" - Randy Smith Welcome to episode 216 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive...
“No matter how much success you achieve, you won’t feel like you’re enough if you aren’t fulfilled in the success you have.” – Jill Nowacki Welcome to episode 215 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long...
“It’s not about you—and if you remember that, you’re making it about the people you serve.” – John Bratsakis Welcome to episode 214 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensati...
“Every time I’ve just been myself, it’s really worked to my advantage.” - Patty Corkery Welcome to episode 213 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard d...
“I can give you the blueprint, but you’ve got to own your own development” - Ty Muse Welcome to episode 212 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard desi...
“We must really control the inputs we are taking into our brain.” - Lauren Culp Welcome to episode 211 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disburs...
“...You establish trust with your team by being... willing to be vulnerable enough to, as a leader... to say... that's something that I hadn't thought about. That is an expertise that I don't have right now.” - Greg Michlig Welcome to episode 210 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with cha...
“Leaning into your best self—that's what brings joy and happiness.” – Tracie Kenyon Welcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disb...
“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital dis...
“If you’re looking for evidence of your failure, you’ll find that evidence.” - Jill Nowacki Welcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, ...
“Be unreasonable, but not unrealistic.” - Renée Sattiewhite Welcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance ...
“Don’t just bounce back—bounce better.” - Randy Smith Welcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ...
“As long as you take your job seriously and not yourself seriously, you’re ok.” - Mike Valentine Welcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and t...
“Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy Smith Welcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of an...
“Recognize your own humanity and give yourself the resources you need to cultivate optimism.” - Jill Nowacki Welcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytic...
“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill Nowacki Welcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud a...
“Stay authentic to your path.” - Jill Nowacki Thank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. My guest on today’s show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to ...