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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
717 Episodes
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This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics
00:00 Welcome and introductions
03:13 What is a ServiceNow Developer?
07:09 Other parts of this series
08:14 Outro
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Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
Juan and Tim grab a beer and rant about decision intelligence and context graphs, MCP vs Skills, and how companies really have a work problem (not a data/AI problem) and what is the maturity model to get that work doneSee omnystudio.com/listener for privacy information.
Tired of executives breathlessly asking "what's our AI strategy?" while your data team drowns in 1,000 dashboards that nobody uses? In this episode, Juan and Tim cut through the noise with Juan Gorricho a data and analytics executive with more than 25 years of experience delivering business value at TD Bank, Visa, The Walt Disney Company We cover: Why do data leaders keep building vanity metrics instead of business value? How do you go from being an "order-taking reporting team" to a trusted decision intelligence partner? And why does every data governance initiative feel like building policies nobody wants to follow? The secret? Do it by slice. Not top-down. Not bottom-up. By slice—connecting each data product to real business outcomes while building reusable foundations underneath. If you're ready to turn your data team's NPS around and build trust that actually sticks, this one's for you. Spoiler: It starts with being brave enough to tell executives the truth. And btw, "I bet 40 columns drive 90% of your business."See omnystudio.com/listener for privacy information.
This is the takeaway episode of our chat with Juan Gorricho, a data and analytics executive with more than 25 years of experience delivering business value at TD Bank, Visa, The Walt Disney Company. We cover: Why do data leaders keep building vanity metrics instead of business value? How do you go from being an "order-taking reporting team" to a trusted decision intelligence partner? And why does every data governance initiative feel like building policies nobody wants to follow? And so much more. If you liked these takeaways, listen to the full episode!See omnystudio.com/listener for privacy information.
Juan and Tim got together for a beer to rant about what's on their mind, the latest in the data world and share Data Day Texas takeawaysSee omnystudio.com/listener for privacy information.
Dr. Irina Steenbeek is a data practitioner, and author of multiple books including Data Lineage from a Business Perspective. In this episode, Juan and Tim discuss with Irina the practical realities of implementing data lineage and its relationship to Data and AI governance. For example, do you really need to have a comprehensive technical lineage? A lot of honest no-bs nuggets in this episode!See omnystudio.com/listener for privacy information.
This is the takeaway episode with Dr. Irina Steenbeek, a data practitioner, and author of multiple books including Data Lineage from a Business Perspective. In this episode, Juan and Tim discuss with Irina the practical realities of implementing data lineage and its relationship to Data and AI governance. See omnystudio.com/listener for privacy information.
Ontologies are suddenly everywhere but they didn’t come out of nowhere. In this episode, Juan and Tim chat with Professor Oscar Corcho, who has been doing ontology engineering since the early 2000s (check out his book Ontological Engineering from 2003), to demystify what ontologies actually are, where they came from, and why that history still matters today. If you’re new to ontologies or feeling lost in the current hype, this episode gives you the grounding you didn’t know you needed to understand where the field has been and where it should be going next.See omnystudio.com/listener for privacy information.
This is the takeaway episode of our conversation with Professor Oscar Corcho, who has been doing ontology engineering since the early 2000s where we demystify what ontologies actually are, where they came from, and why that history still matters today. See omnystudio.com/listener for privacy information.
Juan and Tim rant about Context Graphs and categorizations of how companies work with data.See omnystudio.com/listener for privacy information.
Tim and Juan chat with Tony Baer and Matt Housley, hosts of the “It’s About Data” podcast about what are the trends they are seeing with the start of 2026. We talked about AI magical thinking, Agentic architectures, Graphs, careers and much more. See omnystudio.com/listener for privacy information.
This is the takeaway episode about the chat that Tim and Juan have with Tony Baer and Matt Housley, hosts of the “It’s About Data” podcast about what are the trends they are seeing with the start of 2026. We talked about AI magical thinking, Agentic architectures, Graphs, careers and much more.See omnystudio.com/listener for privacy information.
In the opening episode of 2026, Juan and Tim discuss what happened in the data world during 2025 and what they are looking forward to in 2026. We discuss semantics, ontologies, context, tool/vendor consolidation, data teams, platform convergence, governance, and of course... AI! In the episode we mention the talk we gave at BigDataLDN "Why Data Teams Must Lead the Next AI Revolution" which you can find here: https://www.youtube.com/watch?v=ULfcjlXxyXgSee omnystudio.com/listener for privacy information.
Tim and Juan chat with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents. See omnystudio.com/listener for privacy information.
This is the takeaway episode with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Tim and Juan chat with Arielle Rolland, a Data & AI Strategy Manager and Data Product Enthusiast and dive into how many teams are overcomplicating data products. We discuss what makes a good data product initiative and a good data product. Is a waterfall approach actually that bad? And how to balance between strategy and delivery. If you are scratching your head about data products and feel lost, this episode is for you!See omnystudio.com/listener for privacy information.
This is the takeaway episode with Arielle Rolland, a Data & AI Strategy Manager and Data Product Enthusiast where we dive into how many teams are overcomplicating data products. We discuss what makes a good data product initiative and a good data product. Is a waterfall approach actually that bad? And how to balance between strategy and delivery. If you are scratching your head about data products and feel lost, this episode is for you! If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Tim and Juan chat with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express about how data leaders and practitioners need to be thinking about AI and how to focus on what truly provides business value. We get into who will be building models, and how roles will be evolving in organizations. If you want to learn what is going through the mind of an executive data leader, this episode is for you!See omnystudio.com/listener for privacy information.
This is the takeaway episode with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express where we chat about how data leaders and practitioners need to be thinking about AI and how to focus on what truly provides business value, who will be building models, and how roles will be evolving in organizations. If you want to learn what is going through the mind of an executive data leader, this episode is for you. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effectively. See omnystudio.com/listener for privacy information.
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