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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
700 Episodes
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This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics
00:00 Welcome and introductions
03:13 What is a ServiceNow Developer?
07:09 Other parts of this series
08:14 Outro
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Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.
Tim and Juan chat with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents. See omnystudio.com/listener for privacy information.
This is the takeaway episode with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Tim and Juan chat with Arielle Rolland, a Data & AI Strategy Manager and Data Product Enthusiast and dive into how many teams are overcomplicating data products. We discuss what makes a good data product initiative and a good data product. Is a waterfall approach actually that bad? And how to balance between strategy and delivery. If you are scratching your head about data products and feel lost, this episode is for you!See omnystudio.com/listener for privacy information.
This is the takeaway episode with Arielle Rolland, a Data & AI Strategy Manager and Data Product Enthusiast where we dive into how many teams are overcomplicating data products. We discuss what makes a good data product initiative and a good data product. Is a waterfall approach actually that bad? And how to balance between strategy and delivery. If you are scratching your head about data products and feel lost, this episode is for you! If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Tim and Juan chat with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express about how data leaders and practitioners need to be thinking about AI and how to focus on what truly provides business value. We get into who will be building models, and how roles will be evolving in organizations. If you want to learn what is going through the mind of an executive data leader, this episode is for you!See omnystudio.com/listener for privacy information.
This is the takeaway episode with Danielle Crop is the EVP Digital Strategy & Alliances at WNS, former Chief Data Officer of Albertson and also the former Chief Data Officer of American Express where we chat about how data leaders and practitioners need to be thinking about AI and how to focus on what truly provides business value, who will be building models, and how roles will be evolving in organizations. If you want to learn what is going through the mind of an executive data leader, this episode is for you. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effectively. See omnystudio.com/listener for privacy information.
This is the takeaway episode with Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effectively. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.
A few months ago, Netflix engineering published a blog post titled “Model Once, Represent Everywhere: UDA (Unified Data Architecture)” which is an RDF knowledge graph connecting domain models to data through mappings, all grounded in-house metamodel. In this episode, Tim and Juan sit down with Alex Bertails to understand the motivations behind UDA, how it’s implemented and the value that Netflix is deriving from it. If you are interested in how to take metadata, knowledge graphs and RDF to the next level, this episode is for you!See omnystudio.com/listener for privacy information.
Listen to the Tim and Juan's takeaways from our discussion with Alex Bertails about Netflix's Unified Data Architecture. If you like what you heard, listen to the full episode! See omnystudio.com/listener for privacy information.
Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more.See omnystudio.com/listener for privacy information.
Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more. If you like this short takeaway episode, you should listen to the full episode. See omnystudio.com/listener for privacy information.
After 5 years of doing the podcast, time to revisit the past. Juan and Tim look at where this all started, how we are making progress in data, and where is history repeating itself. Listen for some #HonestNoBS takes about the data world!See omnystudio.com/listener for privacy information.
At TechNetCyber24, Francis Rose explored pressing cybersecurity challenges and strategies within the government sector with cyber experts, included ServiceNow's Mike Rohde. Discussions emphasized the need for effective data management and AI integration, the importance of adopting Zero Trust Architecture to combat sophisticated threats, and innovative strategies for retaining skilled cybersecurity professionals. Automation and AI were highlighted as crucial for enhancing efficiency and job satisfaction, while industry collaboration was noted as vital for driving innovation and knowledge transfer. A unified approach to these issues is essential for bolstering cybersecurity resilience across sectors. Link to YouTube Video: https://youtu.be/fmUXk-enrIg?feature=sharedSee omnystudio.com/listener for privacy information.
Hear Jonathan Alboum, Federal CTO at ServiceNow, as he discussed the transformative impact of AI on cybersecurity in government agencies. He emphasized the use of AI to maintain a strong cyber defense, detect anomalies, and respond to incidents more effectively. Alboum highlighted the ability of AI to reduce false positives and focus human resources on high-value tasks. He pointed out that while AI can significantly enhance cybersecurity measures, it is crucial to ensure transparency and human oversight in AI-driven processes. He also stressed the importance of balancing the rapid adoption of AI technologies with maintaining a skilled cybersecurity workforce. Link to YouTube Video: https://youtu.be/xzgLyRn75FM?feature=sharedSee omnystudio.com/listener for privacy information.
Health IT – is it about healthcare or security or is it IT? Is it about Clinicians, Nurses or Patients? What about the technologies and the core systems? Who’s minding the store on PII and PHI? AI and GenAI are here, can we start on that journey? YES! None of these are less important than the other and compete for an organization’s attention. But how many, how much, how complex are further questions that arise. How many different systems? How much time is an individual spending when health is at stake? How complex is the navigation through all of this causing an undesirable experience and inefficient process, not to mention increased costs. Speakers:Jonathan Alboum, Federal CTO, ServiceNowArunkumar (Arun) Iyer, Principal Executive Architect and Field CTO, ServiceNow Link to YouTube recording: https://youtu.be/pAt0twuhnPkSee omnystudio.com/listener for privacy information.
To respond and adapt at speed to evolving mission requirements, the government must modernize delivery by using a digital-first approach, incorporating automated workflow technologies to deliver standout workforce experiences, and achieve objectives quickly and securely. Tune in to this session to hear real-world perspectives on modernizing mission systems, applications and experiences. Featured Speakers:• Kinga Ulery, Director, Federal Civilian, ServiceNow• Veronica Brown, Branch Chief, Office of Program Management Food, and Nutrition Services, Office of Information Technology, Department of Agriculture• Terry Carpenter, Chief Information Officer and Chief Technology Officer, National Science Foundation Click here to view recordingSee omnystudio.com/listener for privacy information.
Federal agencies are deploying innovative solutions to manage human capital and administrative goals such as recruitment, developing employees, and keeping a skilled and motivated workforce. Listen to this session to hear how ServiceNow is helping to connect systems of record and modernize the business of human capital management. Featured Speakers:• Kevin Brooks, Chief of Staff, Global Public Sector, ServiceNow• Brett Einsidler, Talent Operations Manager, Kessel Run, U.S. Air Force Click here to view recordingSee omnystudio.com/listener for privacy information.
Tune in as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer will share best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more. Featured Speakers: Mike Rohde, Deputy Chief Information Security Officer, Federal, ServiceNow Dr. Allan Friedman, Senior Advisor and Strategist, Cybersecurity and Infrastructure Security Agency Click here to view recordingSee omnystudio.com/listener for privacy information.
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