Talking Tourism

In this episode of Talking Tourism, host Tracy Mallett speaks with Cat Carey from Think Tourism. We explore what it really takes to turn a tourism product into a memorable visitor experience. Cat shares her insights on why travellers are increasingly seeking meaningful experiences, the ingredients that create lasting memories and emotional connections, and why a ‘less is more’ approach can sometimes have the greatest impact. We also discuss practical ways tourism operators can rethink the exp...

In this episode of Talking Tourism, host Rachel Williams speaks with proud palawa woman Kitana Mansell, the dynamic force behind palawa kipli, Tasmania’s only Aboriginal food business. Kitana shares her journey from growing up in Launceston to becoming a leading voice for Aboriginal food, culture and tourism in Tasmania. She reflects on the importance of reconnecting with traditional food practices, the cultural significance of muttonbird harvesting, and how palawa kipli is creating opportuni...

Making Data Work for You: Smarter Decisions and Better Guests with Tourism Tasmania In this episode of Talking Tourism, host Tracy Mallett speaks with Alexis Clarke and Paul Fleming from Tourism Tasmania’s research and insights team about how data can help tourism operators not just survive, but thrive. Recorded live at the 2025 Tasmanian Tourism Conference, Alexis and Paul unpack how Tourism Tasmania’s decades-long visitor surveys, trend analysis, and segmentation tools are shaping smarter, ...

In this inspiring episode of Talking Tourism, host Lauren Cameron (TICT’s Carbon & Sustainability Advisor) is joined by Josh Howard - founder of Single Use Ain’t Sexy and a leading voice in sustainable personal care - to explore how small changes in tourism operations can lead to big environmental wins. Josh shares the journey of growing his dissolvable soap tablet startup into an international success, recently acquired by global hospitality supplier Buzz Products. He explains why shifti...

Recorded live at the 2025 Tasmanian Tourism Conference, this episode of Talking Tourism features a conversation with storytelling expert Barb McGregor, who shares powerful insights on how Tasmanian tourism operators can craft meaningful, authentic brand stories that truly connect with visitors. Hosted by Tracy Mallett, this conversation explores the unique elements that set Tasmania’s tourism brand apart — from its wild-yet-serene landscapes to its deep cultural heritage and strong sense of c...