DiscoverThe Future of Insurance: Industry Leaders
The Future of Insurance: Industry Leaders
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The Future of Insurance: Industry Leaders

Author: Majesco

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Welcome to Majesco’s Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.
114 Episodes
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Recipe for MGA Success

Recipe for MGA Success

2025-09-2338:50

Majesco’s Denise Garth is joined by K2 Insurance Services’ Matthew LuBien to unpack the key ingredients to MGA success. They dive into market opportunities driving future growth, areas where product development needs support, and what to look for when selecting a technology foundation and partners. The conversation also explores why minimizing customization matters, how to bridge underwriting expertise with technology, and the ways data and AI are revolutionizing insurance.
Join Denise Garth and Felix d'Alançon of AKUR8 for a dynamic conversation on the evolving pace of change in the P&C market and how pricing strategies are adapting in response. They explore the impact of having a well-integrated end-to-end solution from pricing to rating, the business value unlocked through the Majesco and AKUR8 integration with Majesco’s Enterprise Rating solution, real-world customer use-cases, and what the future holds for pricing and rating from a business and technology perspective.
This week on the Future of Insurance Podcast, NYPIUA’s Kin Lee joins Denise insightful conversation on the transition from legacy technology to intelligent, cloud-native core solutions. They explore how to avoid carrying forward outdated complexity, the business value of GenAI, and embedded new opportunities for transformation. They also highlight the innovation potential for smaller companies adopting next-gen intelligent core platforms, the importance of strong partnerships, and practical advice for mid- to small-sized insurers navigating their modernization journey.
In this episode, Denise Garth sits down with Marie Loughran of Boston Mutual Life Insurance to explore the key drivers of business transformation in today’s insurance landscape. They dive into selecting the right technology foundation, choosing the ideal partner, and unlocking the power of data, analytics, and GenAI. Marie shares insights on reshaping roles and organizational structures to align with modern business models, and how a digital-first foundation improves customer retention and ease of doing business. Tune in to hear what excites her most about the future possibilities enabled by this new foundation of business and technology. 
The Rise of Agentic AI

The Rise of Agentic AI

2025-07-2828:43

In this episode, Denise Garth sits down with Jim DeMarco from Microsoft to explore the accelerating pace of technology and AI innovation in insurance. They dive into the power of embedded GenAI, emerging use cases for Agentic AI within core platforms, the importance of GenAI governance, and how these technologies are poised to lower costs, enhance service, and rebuild trust across the industry.
A decade into the $50 billion insurtech experiment, what have we learned? Denise Garth and Gallagher Re’s Andrew Johnston discuss the biggest successes, missteps, and evolving investment strategies. From AI and data analytics to the real impact of GenAI, they explore how insurers are leveraging technology, the challenges of turning data into action, and what the next decade of insurtech innovation could bring.
In this episode, Denise Garth is joined by David Gritz, Managing Director of InsurTech New York, to delve into the rise of MGAs and the groundbreaking "market-makers" shaping the industry. Together, they explore recent research on MGA priorities, innovative products, and the pivotal role of technology. The conversation also covers the evolution of Insurtech, examining key players, investment trends, and how this new phase differs from the past decade. Plus, they discuss overlooked areas like flood and disability income insurance, and how innovation can revitalize these sectors. 
Denise Garth is joined by NextGen Underwriting’s CEO and Founder Jen Kyung to explore how insurers can navigate rising costs, shifting risks, and advancing technologies to enhance performance and innovation. They discuss transforming underwriting with AI and data-driven insights, building risk resilience to address complex challenges, and leveraging loss control technology to mitigate risk. Tune in to gain valuable insights on adapting to a world of growing risk! 
In this episode, Denise Garth and Jim MacMillan of Vantage Risk explore the dynamics of transformation versus building from the ground up, examining the key differences, challenges, and opportunities of each approach. They delve into strategies, business drivers, technology needs, and the implementation process involved in deciding whether to buy or build technology. The conversation also covers the evolution of data and analytics, the future of GenAI, and the importance of leadership and embracing failure as part of growth. Don't miss out on this insightful discussion!
It’s All About Data

It’s All About Data

2025-01-2127:33

Dive into the world of data with Denise Garth and Fenris Digital’s CEO and Founder Jennifer Linton! They’ll discuss the transformation of insurtech and key learnings, the challenges of “productized data,” the role of contributory databases, and the 3 layers of data usage: fill, predictive, and prescriptive. They’ll also explore the exciting future of our new AI ecosystem, the evolution of GenAI, and how to leverage its capabilities. Tune in to discover what’s next for Fenris Digital and the insurance industry! 
Podcast with Adam

Podcast with Adam

2025-01-0714:54

Denise Garth is joined by Majesco CEO Adam Elster to explore the challenges of transformation in the insurance industry through the lens of "Just Say No." They delve into the industry's struggle with legacy processes, customization, and risk aversion, discussing how these hinder innovation, modernization, and cost-efficiency. Discover why simplifying operations and focusing on true competitive advantages is key to unlocking the potential of new technologies like AI and automation.
In this episode, Denise Garth is joined by Gail McGiffin from EPAM to explore the transformative potential of GenAI in insurance. They discuss how GenAI is reshaping business operating models, creating efficiencies, and embedding itself into everyday workflows. From underwriting to claims processing, they dive into the significant impact on productivity, customer satisfaction, and cost reductions. Gail shares insights on transcending generations with GenAI’s accessibility, the importance of end-to-end process optimization, and how insurers can rethink their business models to unlock GenAI's full value.
Join Denise Garth and Heather Wilson, CEO of CLARA Analytics, for a dynamic and insightful podcast exploring the transformative role of data, analytics, and AI in insurance. Together, they’ll dive into the evolution of data-driven strategies, how AI is revolutionizing claims efficiency, and share best practices for leveraging these technologies. Plus, they’ll unpack the potential of GenAI and augmented intelligence, offering a glimpse into the future of AI in the industry over the coming years. Don't miss it!
The Road to Success

The Road to Success

2024-10-2118:16

In our latest episode, Denise Garth sits down with Richard Hutchinson, CEO of OpenRoad Insurance, to discuss the unique challenges and opportunities of building a company from the ground up. Discover the key factors behind their success, how they integrated Intelligent Core and GenAI for enhanced operations, and the importance of strategic partnerships. Tune in to learn about their innovative strategies and valuable advice for aspiring entrepreneurs ready to forge their own paths.
Join Denise Garth and Charlee.ai’s Sri Ramaswamy as they delve into the evolution of InsurTech over the past 8-9 years, sharing invaluable insights and lessons learned. Discover how their groundbreaking AI/ML strategies have revolutionized fraud detection and explore their expansion into new models, the impact of GenAI, and what the future holds for both the industry and Charlee AI.
The 5 Forces of Change

The 5 Forces of Change

2024-09-0926:57

Join Denise Garth and Insurtech Insights’ Megan Kuczynski for our latest podcast as they explore five key topics transforming the insurance industry. They’ll cover the shift from assess-and-pay to Predict and Prevent Risk models, the impact of climate change on underwriting and resilience, and the rapid rise of GenAI in data and analytics. Plus, they’ll delve into the evolving insurtech landscape and the changing expectations of employees, focusing on diversity and technology. 
Join Denise Garth and Deloitte’s Amy Allen as they explore the rapid growth of the MGA and E&S markets and the opportunities they present. Discover the essential capabilities needed to stay ahead, innovative approaches to risk modeling, the pivotal role of data and analytics, and the exciting potential of GenAI in revolutionizing insurance. 
Denise Garth is joined by RPM Ventures’ Robert McIsaac for a discussion on the evolution of the insurtech space, technology challenges for L&H insurers and top of mind issues, and technology opportunities like GenAI. Tune in for valuable insights for navigating the future of insurance! 
Join Majesco’s Denise Garth and Antilles’ Raymond Perez Brayfield to explore how Puerto Rico's oldest insurer tackles challenges and embraces opportunities. Tune in they discuss Antilles’ transformation journey and the value of embedded analytics and GenAI to the business, customers, and agents. And learn how data optimization drives decision-making, expectations for technology partnerships, and best practices.
Mind the Gap

Mind the Gap

2024-06-1730:27

Join Denise Garth and A.M. Best’s Edin Imsirovic as they explore the growing gaps between tech-savvy auto insurers and industry laggards, and the long-term effects on growth and ROE. Tune in for insights on optimizing tech investments and strategic priorities to stay competitive in a rapidly evolving market.
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