Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals

What can learning archery teach you about running a travel business? In this episode of the Travel Agent Achievers Podcast, Roslyn Ranse shares a personal story about stepping away from work, trying something completely new, and the unexpected lessons it revealed about business growth, asking for help, and the power of community. After recently discussing body burnout, Ros took time away from her business to spend a few hours outdoors with her family at a local archery open day. What began as a simple weekend activity quickly became a powerful reminder of how many travel advisors approach learning and growth in their businesses. Like many entrepreneurs in the travel industry, travel advisors often feel pressure to figure everything out themselves. But sometimes, the fastest way forward is simply asking someone beside you for guidance. In this short solo episode, Ros reflects on how mentorship, community, and stepping away from work can help travel professionals build stronger, more sustainable travel businesses. If you are a travel advisor looking for encouragement, perspective, and practical reminders to grow a travel business you love, this episode is for you. Find the full episode details and show notes here: 👉 https://travelagentachievers.com/112 Explore more resources, programs, and upcoming events for travel advisors: 👉 https://travelagentachievers.com Subscribe to the Travel Agent Achievers Podcast so you never miss an episode and continue building your knowledge, confidence, and travel business success.

As we move into 2026, many travel advisors and agency owners are quietly running on empty. Not because they don't love what they do, but because their bodies are carrying years of prolonged stress, responsibility and pressure from running a travel business through constant change, disruption and recovery. In this episode of the Travel Agent Achievers Podcast, Roslyn Ranse is joined by Filipa Bellette, co-founder of Chris & Filly Functional Medicine and author of Ending Body Burnout, for an important and timely conversation about what burnout can look like when you're still functioning, still showing up, and still holding everything together. This is not a medical or diagnostic episode. It's a grounded, human discussion designed to help travel professionals better understand the difference between mental burnout and body burnout, why willpower and mindset alone don't always resolve what's happening physically, and why so many capable women in business are feeling this way right now. In this episode, we explore: • What "body burnout" really is and how it differs from traditional burnout • Why prolonged stress continues to show up physically for travel professionals • Common patterns seen in high-functioning, people-pleasing business owners • Why holidays and time off don't always lead to recovery • The importance of early awareness, support and listening to your body If you're a travel advisor or agency owner who feels exhausted, overwhelmed or not quite yourself, this episode will help you feel seen, less alone, and supported to take the next step. 👉 Access all episode resources, links and support via the Travel Agent Achievers landing page: https://www.travelagentachievers.com/111

In this episode of the Travel Agent Achievers Podcast, Ros is joined by Christine Corcoran, confidence coach and best-selling author of Turn Impostor Syndrome into Your Superpower. Together, they explore why imposter syndrome shows up so strongly for experienced professionals, particularly travel advisors navigating pricing conversations, client objections, leadership and growth. Rather than trying to eliminate fear, Christine reframes imposter syndrome as a signal that you are stretching beyond your comfort zone. This episode dives into the role language plays in confidence, how fear is wired into the brain, and why confidence often comes after action, not before it. This is not about selling harder. It's about holding your value, trusting your expertise, and choosing growth over fear. In this episode: Why imposter syndrome often means you are growing How fear shows up in pricing and sales conversations The power of language in shaping confidence and decisions Why self-trust is built through evidence, not perfection How to reframe fear without becoming louder or more salesy Find the full episode details and show notes here: 👉 https://travelagentachievers.com/110 Visit Travel Agent Achievers for resources, programs and upcoming events: 👉 https://travelagentachievers.com Subscribe to the Travel Agent Achievers Podcast so you never miss an episode and receive practical, grounded insights to support your travel business.

High-touch service doesn't happen by accident. It's built through systems, boundaries, and smart decisions behind the scenes. In this episode, Roslyn is joined by Ali Raymer, a senior travel advisor based in the US with Picture This Travel, for an honest, advisor-to-advisor conversation about what it really takes to deliver a personalised client experience while managing a high volume of bookings. Together, they pull back the curtain on the mechanics behind a high-touch travel business. From protecting the parts of the role that truly matter, to letting go of tasks that no longer serve growth or sustainability. This episode is especially relevant for travel advisors who are busy, stretched, or starting to feel the pressure of growth and want to scale without losing control or burning out. In this episode, you'll hear: What "high-touch" service really looks like day to day as volume increases How Ali decided what to protect in her role and what to delegate Why consult calls remain a non-negotiable in her business What she let go of first as her business grew and why How systems and simple structure support consistency and confidence Why even repeat clients need to be guided back into your process Find the full episode details and show notes here: 👉 https://travelagentachievers.com/108 Visit Travel Agent Achievers for resources, programs and upcoming events: 👉 https://travelagentachievers.com Subscribe to the Travel Agent Achievers Podcast so you never miss an episode and receive practical, grounded insights to support your travel business. If this episode helped you, please consider sharing it with another travel advisor who is trying to grow without losing control.

In this episode of the Travel Agent Achievers Podcast, Roslyn is joined by email marketing specialist of Moxie & Forth, Kaytee Fisher to unpack what it really takes to build an email system that converts without overwhelm or burnout. Kaytee shares why email marketing remains one of the most powerful and underrated sales tools for travel advisors, how consistency beats perfection every time, and why storytelling and personality matter more than ever in an era shaped by AI and automation. Together, Roslyn and Kaytee explore the foundations of a sustainable email strategy, how travel advisors can plan ahead for 2026, and simple steps you can take right now to stay visible, build trust, and generate consistent enquiries through email. Key Topics Covered: Why email marketing doesn't deliver instant results and why that's a good thing The four core components of a healthy email system How storytelling builds trust and drives conversions in travel marketing Weekly vs monthly email strategies and what works best right now in Kaytee's experience How to plan email marketing for 2026 without burning out Using data, not guesswork, to guide your marketing decisions Resources & Next Steps: Subscribe to the Travel Agent Achievers Podcast so you never miss an episode designed to help you build a profitable, sustainable travel business. Listen in, explore resources, and learn more at: https://www.travelagentachievers.com/108 If you enjoyed this episode, be sure to share it with another travel advisor who's ready to simplify their marketing and build systems that actually support being booked and busy.

This year isn't about doing more. It's about knowing what's actually working. In this solo episode, Roslyn kicks off 2026 by sharing a calm, CEO-level approach to KPIs and how travel advisors can use them to gain clarity, reduce overwhelm, and make confident business decisions. Rather than tracking everything or chasing vanity metrics, this episode focuses on the small set of numbers that genuinely reflect business health, client behaviour, conversion, and sustainability along with providing practical tips to ensure this is something you do every month.  In this episode, you'll learn: Why tracking sales alone isn't enough What KPIs really mean for travel advisors The core KPIs to track in 2026 How commission and yield impact sustainability How to review your numbers monthly without pressure The mindset shift from reactive to intentional business leadership Free Resource Download your free 2026 Travel Business KPI Dashboard here. Visit our website for resources, programs and upcoming events: 👉 https://travelagentachievers.com Subscribe to the Travel Agent Achievers Podcast so you never miss an episode and receive practical insights to support your travel business. Follow and connect with us on social media: Instagram: https://www.instagram.com/travelagentachievers Facebook: https://www.facebook.com/travelagentachievers LinkedIn: https://www.linkedin.com/company/travel-agent-achievers If this episode helped you, please consider sharing it with another travel advisor who would benefit from a little more clarity in 2026.

In this episode, Ros chats with Facebook and Instagram Ads Strategist Natalie Alaimo about how travel professionals can use paid ads to increase visibility, attract their ideal clients, and grow their business sustainably. They discuss the difference between visibility and conversion, how to balance organic and paid strategies, what it takes to attract ready-to-book leads, and how small-budget advertising can support your long-term marketing goals. Key Topics: Qualified visibility vs vanity metrics Organic reach decline and what to do about it How Meta's new AI targeting works Creating lead magnets for "ready-to-book" clients Low-cost ad strategies ($5–10/day) Building simple funnels and follow-up sequences Real client stories and practical examples Your time is limited, competition is rising and clients need more touch points than ever. Ads can help you stay visible, attract the right clients and build a marketing system that works quietly in the background while you focus on bookings, sales and service. Links: Join Natalie's 5 Day Facebook Ads Challenge - https://nataliealaimo.thrivecart.com/readytobuy/ Learn more at https://nataliealaimo.com/  Follow Natalie on Instagram: @natalie_alaimo

Recent research released shows an area in travel, that has a unique opportunity right now. Family and multigenerational travel. The research I read showed that currently only 19% of families book through a travel advisor even though 92% plan to travel this year! In this episode, Ros explores the data behind this gap and what it means for you as a travel professional. Discover how to communicate your value clearly, connect with families before they book online, and build trust through storytelling not sales. Grab the Connect Your Value mini workbook for Travel Advisors here. Connect with Roslyn: Website: travelagentachievers.com Instagram: @travelagentachievers Subscribe on Apple Podcasts or Spotify so you never miss an episode, and share this one with another advisor who's ready to increase their visibility and value.

In this inspiring episode, Ros sits down with long-time friend and award-winning itravel advisor, Lyndall Collins, to talk about what it really means to build a travel business that grows and adapts with life. With over 30 years in the industry and more than 14 years running her own successful home-based business, Lyndall shares her journey from starting out in retail travel, to raising her daughters while working from home, to being named one of itravel's Top 3 Mobile Advisors in 2024. Lyndall opens up about the transitions she's experienced from juggling young kids while growing her client base, to rediscovering her passion after the pandemic, to stepping into a new season of life as a grandmother. Her story highlights the challenges and choices that come with balancing family, business, and personal fulfilment. In this conversation, you'll hear: How Lyndall first got started in travel and why she never really left What it was like balancing a travel business while raising two daughters The big changes she faced during the pandemic and how she rebuilt her business with community and connection How she manages boundaries, avoids burnout, and chooses what projects to focus on now Why success today looks very different to what it did 10 or 15 years ago The role of the Achievers Mastermind and live events in giving her the community, tools, and inspiration to keep evolving This episode is a beautiful reminder that success isn't just about sales figures or awards (though Lyndall has those too!). It's about creating a business that supports the life you want with freedom, family, and fulfilment at the heart of it all. Whether you're in the early stages of business, navigating family life, or stepping into a new chapter, Lyndall's wisdom will inspire you to define success on your own terms.

In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they've been the foundation for her business growth. Holly opens up about her early struggles: late nights, juggling five children, and doing everything herself to now running a thriving business with a team of five. She shares how implementing systems has allowed her to: Step out of the overwhelm of working until 2am. Build and train a strong team with clear roles and processes. Delegate tasks she doesn't love (like airfares and bookkeeping) so she can focus on clients and sales. Create space for her family, herself, and even launching her own podcast, Travel Business Unlocked. This episode is a must-listen for any advisor who feels stuck, stretched too thin, or unsure how to move forward. Holly's story shows that the "unsexy" work of systems is what creates freedom, growth, and balance. Ros also highlights how you can take the same steps Holly did by joining the Systems Day in Sydney. This two-day live event is designed to help you map out your customer journey, build workflows, set up templates, and walk away with the tools to grow your business sustainably — without burning out. Learn more and book your seat: https://www.travelagentachievers.com/sydneysystems  

Most travel advisors don't want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here's the truth: it's the unsexy work behind the scenes that builds the strength of your business. In this short episode, Ros shares why we often avoid the tasks that feel boring or hard, and how leaning into them can free up your time, increase referrals, and create a smoother client experience. Think of it like going to the gym: the squats aren't glamorous, but they're what build strength. In the same way, setting up your booking flows, client journey, and marketing rhythm gives you the power to grow your business with clarity and confidence. You'll also hear how the upcoming Sydney event in September is designed to help you finally get these things done so you leave with processes, plans, and systems that actually work for you. 🔗 Grab all the information and resources for our events and this podcast at:  https://www.travelagentachievers.com/102

What's it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together. 🎧 For more tools & resources, visit: www.travelagentachievers.com

In this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson. With honesty, humour, and a good dose of sarcasm (from Jackson, of course), they chat about what it's really like growing up with a mum who's a travel advisor, mentor, and business owner. From comparing hotel stays with mum versus dad ("With Dad, it's Ibis Budget. With Mum, it's Shangri-La") to learning about different cultures through travel, Jackson shares his perspective on the adventures, the sacrifices, and the unforgettable memories they've created together. Ros also reflects on the juggle of business and motherhood - the missed carnivals, the flexibility that entrepreneurship provides, and the value of being present in the moments that matter most.

Feeling overwhelmed trying to do all the things in your travel business? In this episode, Ros chats with her General Manager, Redrose, about knowing when it's time to get help. With years of experience in outsourcing, offshore recruitment, and managing global teams, Redrose shares real-world advice on spotting the signs of burnout, how to start outsourcing with confidence, and what tasks travel advisors should stop doing to focus on growth. You'll hear: The biggest red flags that mean it's time to delegate The systems you need (and don't) before hiring Simple mindset shifts for solo advisors How to use our free resource: 50 Things You Can Outsource in Your Travel Business This is a must-listen if you're ready to scale your business without burning out and want the tools to do it smartly. Grab the free checklist and learn more at: http://travelagentachievers.com/99 Be sure to subscribe on Apple Podcasts, Spotify, or your favourite podcast app so you don't miss future episodes. If this resonated with you, please leave a review, it helps more travel professionals find us and grow stronger businesses. Ready to take the next step? Visit www.travelagentachievers.com for resources, tools, and to connect with our community.  

Is your travel business off track? Or just ready for a reset? In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You'll discover how to shift your mindset, structure your systems, and turn Q3 into the most impactful part of your year. Whether you're a travel advisor, agency owner, or independent consultant, this episode is packed with insights to help you reignite your business momentum and take action without burnout. In This Episode, You'll Learn: Why Q3 (July–September) is when most travel advisors lose momentum and how to avoid it How to revisit and realign your 2025 travel business goals What to focus on when your bookings slow or cash flow is tight The 3 highest-impact actions you can take now to regain clarity and traction How the upcoming Systems to Scale event in Sydney can help you structure your business for growth For links to all the resources and details mentioned head to:  www.travelagentachievers.com/98 Be sure to subscribe on Apple Podcasts, Spotify, or your favourite podcast app so you don't miss future episodes. If this resonated with you, please leave a review, it helps more travel professionals find us and grow stronger businesses. Ready to take the next step? Visit www.travelagentachievers.com for resources, tools, and to connect with our community.

AI isn't here to replace travel advisors, it's here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients. With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn shares: How AI can save you hours on marketing What travellers really want (and how to speak their language) The biggest mistakes advisors make with AI How to turn your expertise into "ungoogleable" content that converts You'll walk away with actionable ideas to use AI in your business without sounding robotic and why now is the time to step up and stand out. Grab all the details, links and connect with us at: www.travelagentachievers.com/97

In this episode of the Travel Agent Achievers Podcast, I'm thrilled to welcome Claire Baines, CEO of Hands Across the Water and an absolute powerhouse when it comes to creating experiences that truly matter. Claire isn't your typical travel professional, but her journey from the world of corporate events to leading one of the most impactful experience-based charities is nothing short of inspiring. We dive into her story on how a passion for events and a single moment of saying "yes" to a charity bike ride led her to a life and career filled with purpose, connection, and heart. Claire opens up about the challenges and joys of running a purpose-driven organisation, sharing how she balances strategy and heart as she leads a team across multiple countries. She talks candidly about the pressure of sustaining a charity through global upheaval, and how resilience, creativity, and a strong sense of community helped Hands Across the Water not just survive, but thrive during the toughest times. We explore the magic that keeps people coming back year after year for their immersive experiences in Thailand, and how the human connections formed on these journeys create memories and impact that last a lifetime. If you've ever wondered how to infuse more meaning into your travel business, or how you can make a genuine difference while still running a successful operation, Claire's insights will leave you feeling motivated and full of ideas. We also chat about systems, scaling, and the importance of never losing sight of the personal touch, even as you grow. Whether you're dreaming of leading your own group trip, looking for new ways to give back, or just need a reminder of the power of community, this episode is for you.   Make sure you check out all the resources, links and details at: https://www.travelagentachievers.com/96  

In this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Peter shares his incredible story, starting as a forensic investigator responding to some of the world's most devastating disasters, including the 2004 Boxing Day tsunami in Thailand. It was in the aftermath of this tragedy that Peter's life took a transformative turn. Witnessing the unimaginable loss and heartbreak, he felt a calling to do more, leading him to create Hands Across the Water, a charity that has since raised over $40 million to support vulnerable children and provide them with education, opportunities, and hope for the future. Throughout their conversation, Peter and Roslyn explore the power of resilience, the importance of leading with purpose, and how small, meaningful actions can create a ripple effect of change. Peter's insights into leadership during times of crisis and his unwavering commitment to sustainability and long-term impact will resonate with anyone striving to make a difference in their work or life. This episode is more than a story, it's a reminder of the incredible things we can achieve when we align our actions with our values. Whether you're a travel professional, a business leader, or someone looking for inspiration, Peter's journey will encourage you to think bigger, act with intention, and create your own lasting legacy. Join us on this journey of hope, leadership, and transformation, and discover how you, too, can build a business and life that aligns with your personal values while making a meaningful impact in the world. Check out full details at: https://www.travelagentachievers.com/95  

Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I'm joined by Sammi Jaeger. Life strategist, business consultant, and creator of the "Fuelled Up Life" framework. Sammi shares her journey from burnout to rebuilding a values-led life and business, and her insights are something every travel advisor can benefit from. We talk about: Recognising burnout and how to respond to it The power (and challenge) of setting boundaries Why aligning your business with your personal values leads to stronger relationships and a more fulfilling life Sammi's "8 Tanks" framework – a practical tool to help you check in with yourself and create harmony across all areas of your life This episode is filled with real, honest conversation and simple strategies you can use to take better care of yourself, and your business, today. If you enjoy this episode, please subscribe to the Travel Agent Achievers Podcast on Apple Podcasts or Spotify, and feel free to share it with a fellow travel professional. Grab all the links and details we talk about on the episode and other resources at: www.travelagentachievers.com/94  

Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You're not alone, and in this episode, Ros is diving into what she'd focus on first if she were starting her travel business all over again. From building solid sales foundations and understanding your ideal client, to avoiding time-wasting distractions and learning how to set intentional business goals. This episode is packed with real-world advice from a seasoned advisor who's been where you are and continues to show up every day for her clients in her travel business. Just like you are too. Whether you're brand new to travel or looking to reset and refocus, this episode will help you: Set clear goals that actually matter Prioritise the right things for growth Avoid shiny object syndrome Understand why surrounding yourself with the right people is a game changer Ros also shares her personal journey of building a sustainable business she loves, and why The Achievers Mastermind might be the next right step for you too. Check out the resources she mentions at: https://www.travelagentachievers.com/93