TalkLP

TalkLPNews Host Amber Bradley chats with Keith Corbin at Trilogy Next Gen about AI-powered security robots that patrol, assist, and report, all without whining. From parking lots to in-store concierge duties, these bots work alongside humans to make retail smarter and safer. They don’t steal jobs, they steal the boring parts of them. Welcome to the future of retail, and it’s adorable.

Join TalkLP podcast host Amber Bradley's new v-log with Pat O'Leary, Head of Sales--North America, at SAI Group. Pat gives us some real talk about artificial intelligence (AI) and answers some myths around how loss prevention professionals will use it now and in the future. In our first episode, Pat explains why he selected SAI and how it compares to other technologies in the field. Check it out and make sure to submit your AI questions here. Want to learn more about AI? Ask SAI. Find more of your questions answered here.

Looking for an AI Expert? Look no further.  TalkLPNews Host Amber Bradley sits down with Brent Boekestein from OpenEye to talk AI, automation, and the future of LP and AP. Brent shares three pillars for 2030 success: people, tech, and data, plus why digital agents are taking over the boring stuff while humans focus on the juicy, high-value work. If you’ve been worried AI will steal your job, Brent’s got a plan to make it your new sidekick instead.

TalkLPNews Host Amber Bradley chats with Ian Cameron, Director of Marketing, from March Networks to show how video surveillance has transformed into the brains of the operation. Track operations, customer experience, and merchandising rollouts while catching fraudsters red-handed. With APIs and integrations galore, your cameras won’t just watch anymore, they’ll actually help you run your business by reducing shrink, uncovering internal theft, and maximizing operations! March Networks has you covered - check out how moving to could-based IP video surveillance with AI-powered analytics can accomplish all these things here and why not book a demo here?

TalkLPnews Host Amber Bradley talks with Jeff Cox, Vice President of Loss Prevention at Public Storage, about keeping 3,400 locations safe across 43 states. From data science to 24/7 GSOC monitoring, Jeff’s team is on it. Plus, he shares career advice for future LP leaders: diversify your skills, tell your story, and invest in your team. Because in LP, every move counts, everywhere, every day. This episode with Public Storage is proudly sponsored by March Networks. Want to learn more about the benefits of moving to cloud-based IP video surveillance with AI-powered analytics? Check them out here and book a demo here.

TalkLPNews Host Amber Bradley chats with Craig Greenberg, Chief Commercial Officer at Gatekeeper Systems, about Gatekeeper System’s mix of classic theft-prevention tech and next-gen facial recognition. With FaceFirst integration, retailers can spot repeat offenders, track movements, and build solid cases, all while keeping employees and shoppers safe. Bonus: Craig shares a wild ROI story where face matching busted fake slip-and-fall claims. Who knew face matching could provide this level of ROI?

TalkLPnews Host Amber Bradley sits down with Dave Thompson, President of Wicklander-Zulawski, about Malcolm Gladwell’s book, Talking to Strangers, and why we, as interrogators, sometimes read guilt on the innocent. Gladwell certainly takes issue with lots of interrogation techniques and Dave provides his expert opinion that helps clarify what retail loss prevention professionals need to know.  (NEED to know to ensure the odds of a false confession are low)Do you know what confirmation bias is? Or mis-classification?   If you don’t – you should.  Be better.  (and sign up for a WZ seminar ASAP – do that here).

TalkLP Podcast host Amber Bradley grabs some time with John Clark, Executive Director, of the Coalition of Law Enforcement and Retail (CLEAR) ahead of their conference coming up in Orlando 20 – 23, 2025! Hear John’s thoughts on the STACKED agenda and why it’s so important for the retail and law enforcement community to come together at events like this.  The ED of CLEAR also talks about the evolving threat of organized retail crime and what retailers need to be ready for next.  Amber also asks John to clear up the rumor about CLEAR trying to “take over” the local ORCAs…? (see what I did there??)  For more information and to register for clear – hit them up here!

TalkLP Host Amber Bradley sits down with Marlene Weber, Vice President of Loss Prevention at Williams-Sonoma, to unpack two decades of leadership lessons from one of retail’s most admired brands. From saying “yes” to every opportunity to learning global supply chain on the fly, Marlene shares how humility, curiosity, and patience shaped her journey from regional manager to VP. If you’ve ever wondered how to grow your career without losing your sanity—or your sense of purpose—this one’s your masterclass.

TalkLP Host (and MC of the upcoming UTORCA conference!!) Amber Bradley chats with the UTORCA brass including inspirational speaker and 3 x Olympian Bill Schuffenhauer! Steve Jensen and Christian Hardman provide an overview of the Oct. 1 conference including some insightful commentary on why attending is critically important. Bill also previews a bit of his inspirational comments for his closing keynote panel (moderated by Amber). If this group is any indication -- Oct. 1 is going to be an AMAZING investment in your career and professional network -- Grab your spot here before they sell out!

TalkLP host Amber Bradley chats with Senior Global Account Manager, Aaron Wang, with Brivo about REAL examples of ecosystem integrations that retailers currently use to save time, money and most importantly > keeping their customers and employees safe. If you're still scrolling through entrances and exits to your stores, corporate office and DCs > you need to join us in the 21st century. Aaron and Amber also chat about how access control combined with additional LP tools (like CCTV) are CRITICAL to keeping executives and employees SAFE. Do you know who has access to your most vulnerable environments in real time from the cloud?? If not, better call Brivo. Here's the page Aaron and Amber reference with all Brivo's integrations. For more information about Brivo, click here or connect with Aaron here.

Hear a quick update from Vice President of Loss Prevention & Safety for Sally Beauty, Larry Carroll, on what's going on at Sally and how it feels to be a (relatively) new VP in a new retail format. What is Larry's take on how to make a positive impact quickly and what it takes to have some quick wins in a new environment! Connect with Larry here. Larry also gives a special shout out to store team members!! And listen to the end to hear a super special shout out to TalkLPnews and do you want Larry to interview you?? Let us know!

TalkLP podcast host Amber Bradley chats with Jason Cornewell, Director of Global Supply Chain Loss Prevention and Operations at Finish Line/JD Sports North America talk creative financing for critical technology tools, health lifecycles, using tech to speak the business language, "high heat product," smoke systems tying into a VMS, and more! Take a listen to this industry veteran's creative solutions for in-store theft and why it's so important to partner with solution providers with open APIs (like March Networks)....oh, and a bonus: you HAVE to hear his "best career" advice ever - it's tweetable...(or X-able)? Jason also talks about the 2 types of power in the world and why you should care about what type YOU have as a professional. To learn more and schedule a demo with March Networks here.

Ok....you can be serious while having a bit of fun....enter CONTROLTEK's TEKNO van. It made it's LP conference debut at NRF PROTECT this year and let's just say our TalkLP podcast host Amber Bradley made sure it was all the rage. Check out her (and Tom's) dancing skills in this TalkLPnews QUICK TAKE! Learn more about CONTROLTEK here.

TalkLP podcast host, Amber Bradley, talks tech with CEO of Controltek, Tom Meehan from the NRF PROTECT trade show floor. Amber and Tom chat about guess what.... AI! Before the convo takes a dark turn..... Tom and Amber cover how AI can truly help you in the simplest ways > do we still need exception reporting? When should LP practitioners kick non-AI innovative vendors to the curb? Other topics discussed are: What is really happening with creating that all-important ecosystem? How can a vendor be an expert at everything? And is Amber ready for the ultimate AI demise? For a sneak peek at Amber and Tom breaking it down in the Controltek TEKNO van - is the cabbage patch still a cool move?? Check it out here. For Tom's AI guide - download it here.

TalkLP Host Amber Bradley was in search of real AI solutions on the NRF PROTECT show floor (no vaporware please) and she caught up with SAI Group co-founder and Chief Commercial Officer Helen Wilde. SAI Group is no start-up - they started in the UK with Iceland Foods - expanded within Europe and are now working with several grocers in the United States. If you're interested in REAL value for your entire store -- not just loss prevention -- check out what SAI Group has to offer. SAI Group (Store-wide Active Intelligence) is a computer vision AI company that provides comprehensive retail intelligence solutions. Founded in 2018, SAI partners with retailers to use AI technology for loss prevention, store safety, operational efficiency, and customer insights - all from existing camera infrastructure. Unlike traditional passive surveillance systems, SAI actively monitors, analyzes, and alerts in real-time. SAI detects behaviors, predicts problems, and enables immediate action across your entire store operation. Learn more about SAI here or connect with Helen Wilde or Pat O'Leary to set up a conversation.

Industry veteran Bob Oberosler talks face matching including accuracy, industry myths, and why 'wild faces' matter! TalkLP podcast host, Amber Bradley, keeps it real discussing Bob's past experience with face matching -- what went wrong and what went right -- and more industry myth busting! What about the complexities of face matching implementation? Does it take a server at every store? Apparently not! Take a listen as they dive into the details that some might ignore! Check it out! Grab more info on real face matching facts by downloading Bob O's whitepaper here.

TalkLP Host Amber Bradley sits down with the Chief Commercial Officer of Gatekeeper Systems, Craig Greenberg, to chat about the first 100 days since the merge with FaceFirst. Craig talks about integrating the company cultures and teams to expedite the speed of deployment as well as continuing the rapid pace of innovation. Gatekeeper Systems has always been a technology company – and now it gets to show that feature off by becoming truly a significant portion of the in-store tech ecosystem. Hear from Craig first hand or read his comments in his most recent blog post here. Gatekeeper Systems will be attending APEX Sept. 21 - 24 in Nashville and we'll be hearing about how they define the Ecosystem and how grocers and retailers can truly set up a workable structure within their own environments. For more information about APEX, visit the website here.

TalkLP Host Amber Bradley is stoked to chat with Michael Centrella, Assistant Director for the U.S. Secret Service. Michael explains the intersection between digital and physical threats that target infrastructure of the U.S. and what retailers should be worried about in the years to come. What's the top fraud happening to businesses out there? To the tune of $10 TRILLION dollars last year.....Business Email compromise. Take a listen to hear Michael explain the scam and other major fraud schemes you should be aware of. Need a Secret Service partner? Call your local office! Michael talks about the offices in every major city and how available they are to retail partners. Here's a listing. We're hoping to have Michael back to talk all the tea on his Presidential details - but I doubt it. He's way too professional for that... Connect with Michael here.

TalkLP podcast host Amber Bradley is back on her soap box about false confessions and keeps it real with Dr. Brian Cutler - expert in false confessions -- in this podcast. Why should LP professionals care about false confessions? Does it happen in the retail interview (interrogation) room? Dr. Cutler talks about all these questions and poses some interesting points for LP interviewing pros to consider. Are you making false promises? What about written confessions? If you care about the integrity of your interviewing craft - you'll take a listen. Granted, Amber did this interview a few years ago and recently felt it was important to publish. Has anything changed? What's your opinion? Email Amber your comments here. Connect with Dr. Cutler here.