Claim OwnershipNARPM Radio
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Property management radio for NARPM members. Get tuned in!
217 Episodes
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March 11, 2026
In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.
March 4, 2026
In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.
February 25, 2026
In this new podcast, host Pete Neubig sits down with Sarah Hatch, Owner/Broker of Hatch Property Management, to discuss how to use video to enhance your operations. It's not as hard as you think it is. Don't overthink it. Use video not just for marketing purposes, but to reduce resident work orders, including maintenance work orders. Use video to enhance your relationship with your owners.
Feb. 18, 2026
In this week’s NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that property management is a relationship-driven, referral-based business and prefers hiring a salesperson over a marketer to build these networks. Bray suggests BDMs build relationships with real estate agents using platforms like LinkedIn to warm up the connection before in-person meetings, and also recommends networking with mortgage brokers (not lenders) as a secondary, investor-focused referral source.
Feb. 11, 2026
In this week’s NARPM podcast episode, Pete Neubig interviews Justin Anderson, founder and CEO of RentSmart, licensed broker and author of "Funny Money: Building Wealth in a System Rigged to Keep You Broke." Anderson argues that property managers are uniquely positioned to build wealth but often miss the opportunity and should aim to become investment advisors for their clients, suggesting that owning investment properties is key to becoming a better advisor. He claims that housing is cheaper now than it has ever been when measuring value by gold, and explains the four phases of the market cycle, emphasizing that the current "millionaire maker phase" is the best time for long-term investors to buy real estate because it is "on sale." The conversation also covers the importance of understanding neighborhood and property life cycles to find the best deals.
Feb. 4, 2026
In this urgent NARPM podcast episode, host Pete Neubig sits down with NARPM Government Affairs Director Tyler Craddock and national property management counsel, Monica Gilroy, Esq., to break down President Trump’s new executive order targeting institutional single-family rental purchases and a recent HUD directive impacting assisted housing. They explain what’s actually in these policies, what’s still undefined and what third-party property managers need to watch closely as guidance continues to unfold.
Jan. 28, 2026
NARPM podcast host Pete Neubig interviews Ori Tamuz, CEO and Co-Founder of DoorLoop, an all-in-one property management software. Tamuz, a serial entrepreneur who came out of early retirement, explains how he decided to disrupt the property management industry by building a comprehensive platform that specifically addresses the complex accounting needs of property owners. Tamuz details how DoorLoop is investing heavily in technology and AI, particularly Large Language Models (LLMs), to automate workflows, resolve tenant requests, and build a "next generation property management software". The discussion also covers the platform's open API and the belief that AI will enhance, rather than replace, human property managers.
Jan. 21, 2026
In this podcast, host Pete Neubig interviews 2026 NARPM National President DD Garzón to discuss the major changes at NARPM. NARPM 2.0 is tackling challenges the organization has had for years. Exciting times for Members! There are more benefits of being a Member than ever before.
Jan. 14, 2026
In this episode, host Pete Neubig sits down with Mason Arispe, Business Development Manager at 1st Choice Property Management, to break down the sales system behind the company’s growth from 300 to 525 doors in just three years. While many property management firms are seeing lead quality soften, 1st Choice continues to add 100+ properties per year by relying on a clear, repeatable, value-driven sales process — and Mason walks through exactly what’s working.
Jan. 7, 2026
In this episode, host Pete Neubig sits down with Ben Smith, founder of BrightReach. Ben breaks down a practical, phased approach to building a high-performing sales department for property management companies. He explains the importance of starting with a clear strategy—defining growth goals, an ideal client profile and a strong value proposition — before implementing scalable systems and processes. Ben also covers hiring the right sales talent, setting clear expectations and KPIs, and continuously optimizing the sales process through data, accountability and refinement.
Dec. 17, 2025
In this episode, Pete sits down with Stephen Fox of Upkeep Media to break down what’s actually working in marketing for property managers today - from simple, low-budget YouTube strategies to preparing your company to rank in AI search. Stephen explains how demographics impact search behavior, why consistency beats polish, and what PMs must do now to stay visible over the next 3–5 years.
Dec. 10, 2025
In this episode, host Pete Neubig speaks with Nik Boone, founder, broker and owner of Ascend Property Management, about his journey building a successful firm that manages over 1,500 doors. Nik shares how he went from an 18-year-old pre-med student who didn't know how to rent a house to owning a large property management company. The discussion covers the foundational days of his business, including how he converted a single investor into a client who eventually bought 100 houses and remains a customer and mentor. Nik highlights his firm's differentiator: creating a "stress-free" and "all-in-one-stop-shop" client experience, which integrates services from deal finding and leasing to managing, construction, and maintenance, thereby reducing client churn.
Dec. 3, 2025
In this episode of the NARPM Radio podcast, host Pete Neubig sits down with real estate investor and developer Andrew Yates, who began his journey at just 18 years old and has since built a $30M+ portfolio spanning 142 multifamily units. Andrew shares how he went from rehabbing his first duplex in high school to flipping foreclosures, mastering the BRRRR method before it had a name, and ultimately developing the 92-unit Liberty Ridge luxury community. He breaks down his path from single-family deals to large-scale multifamily, why he prefers bigger assets and the lessons learned from managing different property types. A must-listen for investors looking to scale strategically and sustainably.
Nov. 19. 2025
In this episode, host Pete Neubig talks with Margo Boughton about what it really means to lead from afar. Margo shares how she built a property management company that thrives without her being on-site every day — from creating systems and empowering her team to building trust and accountability across the organization. Learn how stepping back can actually help your business move forward.
Nov. 12, 2025
In this episode, host Pete Neubig sits down with Pablo Gonzalez, Chief Evangelist at Vendoroo and host of the "Property Management Frame Breakers" podcast, to discuss one of the biggest challenges in property management—team stress. Pablo shares how Vendoroo’s AI-driven maintenance coordination is transforming one of the most demanding parts of the business by reducing repetitive tasks and improving communication between residents, vendors and owners. Together, Pete and Pablo explore how technology, strong core values, and intentional leadership can help property management companies lower burnout, improve efficiency and build more resilient teams.
Nov. 5, 2025
In this episode, host Pete Neubig sits down with Brian Clark, owner of ABC Property Management, to explore how lessons from Walmart’s culture and customer strategy can be applied to property management. Brian shares how working at Walmart shaped his leadership approach, emphasizing communication, team structure, and knowing your customer. He also reveals why he recently redefined his ideal client, flipped his business model to focus on single-family properties, and revamped his systems and culture to match that vision.
Oct. 29, 2025
In this episode, host Pete Neubig sits down with Alex Zweydoff, RMP, and Lacy Hendricks, RMP, from ClearLead Digital to explore why trust has become the ultimate ranking factor in SEO. They unpack how property management companies can strengthen their online visibility without relying on paid ads — by focusing on authority, transparency, and authentic content. From understanding domain scores and AI-driven marketing trends to practical website audits and blog strategies, this conversation reveals how building trust online drives real results.
Oct. 22, 2025
In this episode, host Pete Neubig sits down with Kandise Varvil, co-founder of PM PathBuilders, to talk about how virtual assistants are reshaping the property management industry. Kandise shares her journey from property manager to VA team leader, revealing practical strategies for delegation, communication, and building trust with remote team members that help companies scale more efficiently.
Oct. 15, 2025
Modern property management demands more than experience; it requires evolution. In this episode, host Pete Neubig sits down with Derrick Karimian, CEO/Acting VP of Property Management for Krystal Properties, to explore how property management companies can modernize their operations, tech stack, and vendor relationships. From implementing ticketing systems and CRM workflows to tracking KPIs efficiently and building loyalty through continuous improvement, Derrick shares practical strategies to keep your firm agile and competitive. Whether you’re optimizing processes, upgrading technology or redefining client experience, this episode reveals the tools and mindset needed to thrive in today’s property management landscape.
Oct. 8, 2025
In this episode of the podcast, host Pete Neubig sits down with Jennifer Merritt, COO-Integrator of RentScale, to break down what it really takes to build and train a sales team that closes deals. From compensation models and KPIs to defining your ideal client profile, bridging the gap between sales and operations, and tailoring pitches to different personality types, this conversation is packed with actionable strategies to help property managers turn their sales function into a true growth engine.
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