Healthcare Provider Happy Hour Podcast

What is the significance of healthy work cultures in healthcare? How do we achieve and even sustain a healthy workplace culture?  In this episode, I am joined by Michelle Troseth and Tracy Christopherson, co-founders of MissingLogic. They help healthcare organizations and healthcare leaders combat burnout through the power of a framework driven approach founded on Polarity Intelligence. The core of their work is leading healthcare organizations through transformational change that results in the best place to give and receive care, and for leaders to live their best lives both personally and professionally.   Listen in to today’s episode to learn: How MissingLogic came to be and their mission Why healthy work culture in healthcare is so important What you can be doing to achieve and sustain a healthy work culture How we can thrive as clinicians and conversations to be had with healthcare leaders Factors that go into workplace culture to consider What burnout is and if it is treatable    Grab your drink of choice and join the conversation!   Resources MissingLogic Website: https://www.missinglogic.com/   MissingLogic Social Media: https://www.linkedin.com/company/missinglogic-llc https://www.facebook.com/missinglogicLLC https://twitter.com/MissingLogicLLC   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting and communicating with patients to empower their experiences!

Conversations with patients are critical for our own growth and development as practitioners, and for the betterment of communication across the globe when it comes to healthcare. In this episode, I am joined by Sharon M, an educator and online certified health & fitness coach. A year and half ago, Sharon started to experience health issues such as strength loss & vision loss, and has since been managing her journey of chronic health. Sharon shares her personal story from the beginning when she first realized something wasn’t right, to being misdiagnosed, to how she found healthcare providers she could trust.    Listen in to learn: What changes in Sharon’s functional status made her realize something wasn’t right How her beliefs and persistence helped her get to the root causes of her health issues What positive  and negative interactions she had with healthcare providers How she found the path to self empowerment and healing What advice she would give to someone going through a difficult health experience    Grab your drink of choice and join the conversation!   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting and communicating with patients to empower their experiences!

It’s hard to determine sometimes if we feel incompetent, or if we simply lack the belief in our own competency. As healthcare providers who constantly strive to provide better care, we can grow in self-doubt, sometimes unable to shake the feeling off. In this episode, I’ll be sharing with you my own personal experience where doubt almost got in the way of my gut feeling from years in service. Don’t forget to tune in on this short little chat!   Episode Highlights: Emotional exhaustion and self-efficacy Determinants of self-efficacy A personal experience of mine with a patient By determining if you are lacking competency, you help prevent burnout and stress   References: Lopez-Garrido, G (2020, Aug 09). Self-efficacy. Simply Psychology. https://www.simplypsychology.org/self-efficacy.html   Self-Efficacy Theory | Simply Psychology | simplypsychology.orgsimplypsychology.org Self-efficacy is concerned with people's beliefs in their capabilities to exercise control over their own functioning and over events that affect their lives.     Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook

It can be so easy for us as healthcare providers to forgo our own needs when addressing patients, sometimes it just rests at the back of our minds, later to be forgotten and further to be suppressed. But, that really doesn’t have to be the case for us. In this episode, I’ll talk to you about keeping our integrity at the forefront and being sure to keep in tune with ourselves first, all while giving our patients the care they need and deserve-- without it coming at our own expense.   Episode Highlights: Why we shouldn’t give too much of ourselves to our work How can you get back to your integrity? Never compromise yourself or your integrity   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

No one will know you better than you know yourself and it’s this kind of acknowledgement that will help you maximize healing connections with clients. In this episode, I chatted with Anniken Chadwick-- a UK trained physiotherapist who focuses on pelvic health and owns The Cheerful Pelvis physiotherapy clinic.  Anniken shares how she discovered somatic psychotherapy as a means to overcome burnout and improve her client rapport.  Anniken is passionate about humanizing healthcare and shares with us the ways we can check in with ourselves, better understand ourselves, and better connect with our patients.     Episode Highlights: Feeling burnout and compassion fatigue Somatic psychotherapy and what it is Why it’s so important to keep ourselves in check and better understand ourselves How we can affect our clients   Connect with Anniken Chadwick: Website | Cheerful Pelvis LinkedIn | Anniken Chadwick The Art of Physiotherapy - Anniken’s Blog Instagram | @the_art_of_physio Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

Physician burnout is a widespread issue and is worsening with the onset of this pandemic. From being overworked, understaffed, and undermanaged; our healthcare workers are facing much bigger hurdles and challenges where they’re expected to work and sacrifice critical aspects of their own personal lives. In this episode, I’m joined by Dr. Suryadutt Venkat, a family care physician and the Medical Director of Encompass Family Medicine, to share with us the factors of physician burnout, why it’s happening, and what we can do. Hop in and join the conversation!    Episode Highlights: Why Dr. Venkat became a doctor Why Dr. Venkat thinks burnout is increasing among primary care providers Do EMRs and Patient Portals work? Three main components of physician burnout How Dr. Venkat manages burnout for himself How covid contributed to physician burnout   Connect with Dr. Suryadutt Venkat:   Primary Care | Encompass Family Medicine | Website LinkedIN     Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

Unconsciously, we can easily overlook how something is impacting us in our life. Be it from our friendships, relationships, and the like. But in my case-- it’s my mom; a kind and caring person, one of the closest people to me on this earth. Through my relationship with my mom, I was taught to pour my heart into my work and everything I do-- to be sure that I give my all to those that need my help where I can offer it. I like to credit her for this, because so many of my own clients come to me and they tell me that I work with so much heart. Be sure to tune into this short episode, where I share with you how you can channel these positive things into your life, and how they can manifest in our daily lives.   Episode Highlights: Pouring heart into your work Being authentically there for your patients How my mother inspires me daily Keeping boundaries with patients and people   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

Today’s a bit of a short episode-- but trust me when I say it can definitely be overlooked in our work. Authentic communication is at the root of prime patient care. Not only does it help them heal mentally, but it also allows us to provide them with much better support since they’d be more open to talking to us about their discomforts and how they truly are feeling. In this episode, I’ll be sharing with you different experiences of mine where communication really played a huge role in understanding my patients pain and care.   Episode Highlights: Why I’m so passionate about communication An example of authentic communication with a patient Why communication is so important   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

Each of us has faced burnout one way or another, and sometimes we aren’t prepared to handle such big emotions that we’ve absorbed throughout the day. In this episode, I’m joined by Dr. Christian and Dr. Caroline Heim. Dr. Christian Heim is an award-winning clinical psychiatrist with over 20 years of experience in the industry. Today they’ll walk us through ways we can prevent burnout, investing in only 5 minutes of our day to save us days of stress following. I hope you stay and listen in for this insightful and eye-opening discussion!   Episode Highlights: Shelving emotions and its effects Tools we can use for trauma Empathy and the medical industry during the pandemic The difference between repression and suppression   Connect with Dr. Christian and Caroline Heim: Website | Dr Christian Heim: Preventative Mental Health YouTube | Dr Christian Heim Instagram | Dr Christian Heim Psychiatrist (@drchristianheim)   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

Advocacies are meant to be shared, they’re meant to be preached. So why are we holding ourselves back? Join me today for a little chat about how we can start using our voices for good-- contributing to a better future for patients and providers alike. In this episode, I’d really love to go into detail about the main difference between complaining and advocating-- where its roots lay and how they’re driven. I know a lot of people that prefer to be quiet, they prefer not to face the retribution from others, and while I understand that-- it’s definitely something that needs to change. I hope you stay and hear me out this episode as I state my own advocacy and call you all to action as well!   Episode Highlights: Why some people choose to stay silent The fine line between complaining and advocating   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook   Click here to check out my book about connecting with patients to improve their care!

Since healing is just as much mental as it is physical, join me over a cup of warm tea as I chat with you about ways in which you can help your patients highlight and connect with their goals. I’ll briefly talk about an experience of mine with a patient that could no longer walk, but thanks to setting goals and building motivation, we helped her change her life for the better. Be sure to listen in and hopefully this will inspire you to take a different approach to patient care and helping them!   Episode Highlights: What to ask our patients to visualise their goals Rethinking how we help them take on Challenges   Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting with patients to improve their care!

March 30, 2021 I am joined today with Barbara Khozam: customer service investigator, trainer, and speaker on healthcare communication, the patient experience, and leadership.  Barbara and I chat about all things related to dealing with difficult patient interactions and enhancing the overall patient experience. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Compassionomics Guest Social: Website: Barbara Khozam Facebook: https://www.facebook.com/barbarakhozam Instagram: https://www.instagram.com/bnkhozam/ LinkedIN: https://www.linkedin.com/in/barbarakhozam/ YouTube: https://www.youtube.com/c/BarbaraKhozam Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

March 23, 2021 Join me today as I chat with you about the silent aspect of toxic workplaces that are traditionally not thought about and how that can disempower providers and result in depersonalization and burnout. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: A Hidden Truth: Hostility in Healthcare Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

March 16, 2021 Join me today as I ask you to reflect on your burnout prevention practices and whether they happen in or outside of your workplace?  I further chat about the power of an empowerment approach in preventing burnout in the workplace.   *Correction: "Negatively Reduced was meant to be negatively influenced burnout"* If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: https://www.longwoods.com/content/17242/healthcare-quarterly/workplace-empowerment-as-a-predictor-of-nurse-burnout-in-restructured-healthcare-settings Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

March 9, 2021 Join me as I chat with you about the differences between excellence and perfectionism and how perfectionism could lend itself towards burnout. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing *Focus on Solutions, Not Barriers Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

March 2, 2021 Join me today as I chat with you about the power of reflecting in various ways to assist you in moving forward in your practice and feeling more clear.  If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

February 23, 2021 Join me as I chat with you about how I allow my patients to guide my treatment interventions, often focusing on functional movements that help to restore a loss of independence in what matters most to them.   Please note, patient safety is of utmost importance and this recording is done under the context that all red/yellow flags have been ruled out during Ax/Rx. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing *Focus on Solutions, Not Barriers Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

February 16, 2021 Join me today as I chat with you about the word "non-compliance" and why I think it should not be used in our communication vocabulary to describe patient adherence unless we are aware of the reason for why it exists. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

February 9, 2021 Join me as I share a couple of stories that have helped me to reflect on my practice, what lasting impression I want to leave on my patients and profession, and how to bridge the gap from communication to connection. If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517

February 2, 2021 Join me as I chat with you about what it takes to be original in your profession.  Hint: You already are and it's time you take the time to reflect on it.  If you liked this podcast, please subscribe, share and leave an honest review. Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.   Resources: www.jennifergeorge.co Read: Communication is Care: 9 Empowering Strategies to Guide Patient Healing Host Social: IG: https://www.instagram.com/bestobsessed_with_jenn/ Twitter: https://twitter.com/jenngeorge08 Facebook: https://www.facebook.com/bestobsessed/ LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517