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ManagerMirror

Author: Brad Bilen

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Our Mission is to demystify the role of corporate people manager by providing learnings and insight from proven experts and crowdsourced perspective on handling the issues faced as we strive to truly drive success through empowering others in their performance and career.
81 Episodes
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JP Morgan Executive Director and Head of Merchant Services GTM Matt Roemer joins me discussing his culture of innovation and how he applies his concept of over communication. 
Nuvem Vice President of IT and Operations Adriana Minano joins me discussing how learning her staff roles has driven success, and sharing her mechanism for reframing new initiatives to confirm big-picture impact.  
Past Miller Heiman and Dale Carnegie director Shannon Long walks us through how she’s balanced tech tools with the human elements of training. Hear her examples of how listening to her staff has driven financial results! 
Abilitie Vice President Matt Confer RETURNS to ManagerMirror to share updates on how his team has integrated AI into the Manager Simulation tool, and some of his learnings from working with clients who have used it! 
GetBridge Manager of Customer Success and Gainsight Administrator Colleen Cunningham Perry joins me discussing her journey from the training department to people-leadership.  She talks about evolution of leadership style, and shares a respectful meeting cycle she uses with her teams.  
Google Marketplace Strategic Initiatives Manager Rachel Bradshaw joins me discussing how she’s influenced product development as a stakeholder.  She also shares her 3 pillars for of career assessment and a model she follows for creating new roles. 
Boy Scouts of America Director of Development Janssen Lemley joins me sharing tough lessons he’s learned making staff decisions, and he walks us through how he prepares his employees to be brand ambassadors at any time.  
Rochester Christian University Business School Dean Dr. Rebekah Pinchback joins me discussing her Theology of Business.  Hear her approach to staff mission alignment, and learn the mechanisms she uses for employee development.  
Zillow Director of Client Services Juan Longoria joins me discussing mechanisms to stay consistently authentic, and he walks us through how he uses video as a messaging tool with his staff! 
Fetch Package COO George Schultz joins me discussing tips on investing in employee & stakeholder relationships along with a few mechanisms he uses to stay close to production. 
Motivosity Vice President of Marketing Logan Mallory joins me discussing mechanisms for evolving teams including setting initial expectations, choosing your culture, and relationship resets. 
Proven retail industry corporate team builder, leadership consultant, and now top author Nicole Townsend joins me discussing "leading with heart and mind" and her new book, “Just Be Real: A Manager's Field Guide to Making Work Count for Employees and Companies."
SYCN Auto Logistics Vice President of Operations Anthony Kunz joins me discussing how he applies moderation in his leadership, and he walks us through tips he uses to stay consistent with sharing the “why” to keep staff engaged.  
Former Salesforce Solutions Engineering Director Gerard Valerio joins me discussing the importance of adapting your communication style to your staff, and he shares tips on how to identify those styles.  Gerard also walks us through some unique ways to invest in ongoing learning with both company and private resources.  
Gong Global Vice President Nate Vogel joins me discussing how he engages senior leaders in change-messaging, measuring the impact of enablement, and a little on storytelling with data. 
Amazon Business Senior Sales Leader Tania San Miguel-Bounds joins me as we deep dive the old “Up or Out” concept.  She walks us through the G.R.O.W. coaching method, ice cream conversations, and the Tree of Legacy! 
YUPRO Senior Vice President of Growth and Impact Katie Breault joins me discussing how she removes ego from her management work, managing to agreement, and how she uses those personality tests with her staff.  
Vonage Manager of Commercial Sales Hannah Pencek joins me discussing how she leads by example in ongoing learning, and how she shares both positive & corrective feedback with her staff.  
FloQast Senior Manager of Customer Success Julie Fox joins me discussing how she teaches her staff to create a growth mindset and lean into pressure. 
Former Zoom Sales Enablement Manager and current start-up business consultant Rich Adams joins me discussing how he prepares before employee conversations. He also shares some techniques he uses to help stay focused on developing employees before numbers.  
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