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Interviews with the leaders influencing the future of the digital workplace
58 Episodes
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Public sector agencies are rethinking how they serve constituents and getting real results. Host Weston Morris, senior director of Global Strategy for Digital Workplace Solutions, sits down with Gary Buonacorsi, former chief technology officer for Global Public Sector and Nitya Mudaliar, solution ar
When Aron Meyer explains agentic AI to clients, he starts with a simple comparison: your car's navigation app versus a fully autonomous vehicle. Host Weston Morris sits down with Meyer, solution manager at Unisys, for a conversation that cuts through the hype to explain what agentic AI does differen
Companies spending millions on service management platforms often miss their biggest opportunity: solving critical business challenges outside IT. Host Weston Morris and Nitya Mudaliar, solution architect for Digital Workplace Solutions at Unisys, share practical strategies for maximizing your platf
The Windows 10 end-of-support deadline is approaching fast, creating an urgent need for organizations still running this operating system. Host Weston Morris brings together Unisys experts Eric Harris, solution director of device management, and Stefano Izzo, modern workplace architect, to challenge
"Work is a thing you do, not the place you go," notes Simon Wilson, solution manager of Unified Experience Management for Digital Workplace Solutions at Unisys, in this candid discussion about why so many return-to-office programs miss the mark - and what organizations can do about it. Host Weston
Skip the AI hype and jump into real numbers: service desks using smart AI combinations are seeing 80% self-service success rates and 10% faster resolutions. Aron Meyer, solution manager for Digital Workplace Solutions at Unisys, and Brett Weigl, senior vice president of Product for AI at Genesys,
When an ice cream machine breaks down in a fast-food restaurant, it's more than just a sweet treat at stake-it's about business continuity and customer satisfaction. In this episode of the Digital Workplace Deep Dive podcast, Alan Shen, vice president of Solution Management for Digital Workplace Sol
In this special 51st episode, we flip the script as Patrycja Sobera interviews our regular host, Weston Morris, about his experiences creating 50 episodes of the Digital Workplace Deep Dive podcast. Weston shares the podcast's most impactful moments, from strikingly accurate pre-pandemic forecasts t
Henkel, a global leader in consumer goods in partnership with Unisys, has been turning heads with its bold approach to the digital workplace - an approach so impressive that it was named the Overall Winner in the 2023 IDC Future Enterprise Best in Future of Work Awards in EMEA. Go behind the scenes
What does it take to create exceptional digital experiences that engage and empower employees throughout their entire technology journey with your company? Find out in this special videocast episode as host Weston Morris consults experts on the Digital Workplace Solutions team at Unisys: Tim Rashk
In this episode of Digital Workplace Deep Dive, Weston Morris chats with Joel Raper, senior vice president and general manager for Digital Workplace Solutions at Unisys. They tackle the tough question of why the digital workplace services landscape hasn't lived up to initial expectations - and discu
How did one manufacturing client's focus on employee experience lead to $5 million in savings while advancing environmental sustainability goals? Patrycja Sobera, vice president of global delivery for Digital Workplace Solutions (DWS), closes out the Digital Workplace Deep Dive podcast for the year
Join host Weston Morris in this episode of Digital Workplace Deep Dive and Unisys' leading enterprise communication and collaboration experts: Rich Owen, director of architecture for Seamless Collaboration, and Stacy Harder, solution manager for Seamless Collaboration. Their discussion centers on -
EX, XMO, XLA, XGB. Regular listeners of Digital Workplace Deep Dive likely recognize these acronyms as components of employee experience (and if not, check out the breakdown here). In this episode, we'll add another - perhaps less familiar - acronym: SIAM-X, which discusses the intersection of servi
Nearly 80% of the global workforce operates on the front lines, according to Microsoft research. This crucial group of workers requires different enterprise technologies and tools than their desk-bound colleagues. For example, they may not have regular access to traditional corporate communications
From Chat GPT to Google Bard, there's no escaping it-everyone is talking about AI tools. But the discourse is quickly shifting from traditional to generative AI technologies, raising questions about how the rapid evolution and availability of these tools will impact the future of work. How can enter
In this episode, we delve deeper into the research Unisys published in partnership with HFS Research. The report, From Surviving to Thriving in Hybrid Work, reveals strategies for organizations to create a winning hybrid workplace. Weston Morris welcomes HFS Research CEO Phil Fersht and Executive Re
What does modern device management mean for your digital workplace in 2023? Is adopting a platform like Microsoft Intune or Workspace ONE simply a cost-saving technique, or can this approach enable you to streamline operations and steer digital employee experience (DEX) strategy across your entire b
In this episode of Digital Workplace Deep Dive, Kristine Krueger, Ph.D., director of global organizational change management (OCM) services and Dave Hamshaw, senior consultant for Unisys Digital Workplace Solutions, speak with Weston Morris to share their perspectives on why OCM is a critical compon
What do industry practitioners actually think of experience-level agreements? At the 2022 HDI SupportWorld Live Conference, Unisys' Weston Morris interviewed five conference goers about their XLA "aha moments" for the Digital Workplace Deep Dive podcast.
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