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Page it to the Limit

Author: PagerDuty Developer Relations

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Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Developer Relations Team, we cover the leading practices used in the software industry to improve both system reliability and the lives of the people responsible for supporting it.
133 Episodes
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MTTR and Beyond

MTTR and Beyond

2025-11-1838:59

You've probably heard of MTTR. That alone is a big reason why it comes up in discussions about improving incident response. But is MTTR the correct metric? Is it enough? There's plenty to debate about MTTR. Rich joins Mandi to talk through some of what PagerDuty engineers are thinking about MTTR.
The transition from traditional monitoring technologies to modern observability tools can leave teams confused. Satbir Singh joins us to talk about the new goals of observability tooling and how it will help teams conquer challenges in complex systems.
Today’s episode is about technical debt, not as a cautionary tale, but as a lens. We take a closer look at where debt comes from, how it quietly rewires teams, and why paying it off is rarely just a matter of “cleaning up code.” Along the way, we’ll examine two real-world stories: one where unaddressed debt led to a $440 million disaster, and another where a company used an infrastructure overhaul to rebuild architectural trust. This is about more than code. It’s about momentum, memory, and the systems we inherit.
Alert fatigue can happen to anyone working in environments with a lot of signals from different sources. In security, teams are dealing with potential threats reported by tools running across the organization. Dealing with all the alerts, whether they are positive, negative, false positives, false negatives, is a lot of mental stress and requires cognitive capacity that can be depleated. In this episode, we speak with Boaz Barzel, Field CTO at OX Security, about his research on the subject.
AI used to wait for instructions. Now, it doesn’t always ask. In this opening episode, we explore the rise of agentic AI systems that don’t just respond to input, but take initiative, set goals, and act on their own. We break down what agentic really means, why it’s different from traditional automation, and what kinds of design and trust challenges this shift introduces. Along the way, we look at how this plays out in tools that summarize, schedule, and trigger real-world workflows — and why autonomy sounds good in theory but gets messy fast. Whether you're building LLM-powered copilots, evaluating autonomous workflows, or just trying to keep your incident response human-aware, this is the groundwork you’ll need for what’s coming next.
After a small chat at PagerDuty on Tour London, Avantika Iyer joins us to chat about IDPs, give us a story lesson on Backstage, and give us a glimpse into its future
Right before hoping on stage at PagerDuty on Tour London, Andy Slater joins us to chat about automation and how at Specsavers they scaled from 0 to over 1000 automated runbooks
Right before hoping on stage at PagerDuty on Tour London, Andrew White joins us to chat about their journey at Checkout.com to migrate from legacy operations, how AI helped this and how to balance cultural changes.
Right before their session at PagerDuty on Tour London, Laura Morgan joins us to chat about first incident stories, the future of AI in Spotify and more.
Dotan Horovits joins us this week to chat about what's been going on in the world of Open Source, license changes, and community forks.
2024 Wrap

2024 Wrap

2024-12-1721:25

It's the end of a very busy year, with a team that is half brand-new! The gang's all here for our 2024 wrap episode.
Welcome Daniel!

Welcome Daniel!

2024-12-0315:34

This week, Mandi talks to our newest Dev Advocate, Daniel Afonso. Daniel joins our team in Portugal.
This week, Groundcover CEO and Co-Founder Shahar Azulay joins us to talk eBPF and what's next in observability.
Welcome Sid!

Welcome Sid!

2024-10-1512:11

This week we chat with our newest Developer Advocate, Sid Verma.
Incidents are stressful, but we can use them to learn more about our systems in order to improve. What can we do about incidents that happen with the vendors we rely on? Jeff Martens returns to the show to talk about managing vendor incidents.
It's time to get back to learning! This month's book club pick is *Confident DevOps* by Mark Peters, and Mark joins Mandi to chat about the book.
This week Brandy Smith joins Mandi to talk all things Grafana, and some cool Raspberry Pi projects!
Sometimes an operations problem feels like waking up with amnesia on a spaceship orbiting another star. This month Joe Block joins Mandi to discuss Project Hail Mary by Andy Weir.
Time for some summer reading! Elora and Mandi talk about crypto, Walmart parking lots, and money laundering.
Refactoring code can be a big job and take weeks or months. But what about just doing a bit of 'tidying'? This month, we talk about Kent Beck's new book, *Tidy First?*.
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