The Arts and Everything In Between

In this episode of The Arts and Everything In-Between Podcast, host Ella sits down with Áine McCarron, Head of Sector Development at Thrive, to delve into the essential work Thrive is doing to support arts organizations in Northern Ireland. The discussion covers audience engagement, the impact of the cost-of-living crisis, and key research insights that help organizations better understand and serve their communities. In this episode, you'll discover: Insights from Thrive's groundbreaking audience engagement research, including the Impact Survey and Northwest Survey Project. How the cost-of-living crisis has influenced arts engagement, with a focus on how specific demographics are affected. Áine's personal journey from journalism to arts sector leadership, and her passion for storytelling in audience data. Real-world examples of how Thrive's data helps organizations tailor their approach to audience development and community support. Whether you're in the arts sector or simply interested in how data can shape cultural engagement, this episode provides a rich perspective on the evolving needs of arts audiences. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don't forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Find out more about Thrive: https://wewillthrive.co.uk/  Discover their IMPACT survey: https://wewillthrive.co.uk/audience-insights/reports/audience-insights-the-impact-of-the-cost-of-living-crisis  Discover their North West Project: https://wewillthrive.co.uk/audience-insights/reports/the-north-west-project-resources  —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Áine for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.

  In this episode of The Arts and Everything In-Between Podcast, host Priya Patel sits down with Caroline Wynne, founder and director of Artscope, to explore the intricacies of collaboration, community building, and managing arts projects with multiple stakeholders. With over 30 years of experience in the arts as a performer, educator, and program manager, Caroline shares her journey from music education to pioneering event management in Ireland. In this episode, you'll discover: The evolution of audience engagement and community involvement in the arts, particularly how education and strategic planning have transformed public participation in cultural events. Insights into genuine collaboration, including the challenges and successes Caroline has experienced while working on international projects like the Creative Connections Festival in Sitges, Spain. The impact of digital tools and social media on the arts sector, from easing communication and collaboration to expanding the reach and impact of artistic events. Real-life examples of how Artscope has fostered creativity and connection, from organizing national and international festivals to supporting the growth of Irish music on the global stage. Whether you're an arts manager, performer, or simply passionate about the arts, this episode is packed with valuable lessons on building strong community ties, navigating the complexities of collaboration, and staying inspired in the ever-evolving world of arts management. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don't forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Find out more about ArtScope: https://www.artscope.ie/  Discover Creative Connexions: https://www.creative-connexions.eu/ —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Caroline for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.

In this special live edition of the Arts and Everything In-Between Podcast, hosts Ella Bailey, Digital Marketing and Content Specialist, and James, Senior Business Development Manager at Ticketsolve, dive into productivity strategies inspired by our recent session at the AMA 2024 conference. They introduce P10Y, Ticketsolve's unique guide to getting things done, sharing practical tips on how to keep teams focused and motivated. In this episode, you'll discover: The basics of OKRs (Objectives and Key Results) and how they help teams align with organisational goals by setting clear, measurable outcomes. How the ROCKS method can transform your weekly planning, helping you prioritise essential tasks and stay on track, even in the face of unexpected challenges. Real-life examples of how these frameworks have enhanced productivity and motivation within the Ticketsolve team, making them invaluable tools for any organisation, especially in the arts and culture sectors. Whether you're looking to boost productivity in your organisation or simply curious about new approaches to team management, this episode is packed with actionable insights that you can apply immediately. —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world ————————————- GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————- Love TA&EIB? Don't forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Ticketsolve Resource: P10Y: The Art of Getting Things Done (according to Ticketsolve) - https://www.ticketsolve.com/resource/p10y-the-art-of-getting-things-done-according-to-ticketsolve/  Ticketsolve Resource: A Guide to Getting Started with Objectives and Key Results - https://www.ticketsolve.com/resource/a-guide-to-getting-started-with-objectives-and-key-results/  Ticketsolve Academy: Set Effective Goals with OKRs - https://ticketsolve.zendesk.com/hc/en-us/articles/23315317655444-Set-Effective-Goals-with-OKRs-Academy   —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving  Twitter – twitter.com/ticketsolvers   LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/  —————————————- We want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.  

In this exciting episode, host Priya Patel sits down with Lucia Cipollina Kun, a final year PhD student at the University of Bristol, to discuss the transformative role of AI in the arts, culture, and heritage sectors. Lucia shares her journey into AI and its applications in art restoration, preservation, and beyond. You'll learn: How AI is being used to restore and preserve cultural heritage, including damaged frescoes and paintings, by identifying patterns and suggesting restoration methods without damaging the originals. The groundbreaking work on the Herculaneum papyri, where AI and machine learning help read ancient texts without unrolling or damaging them, revealing millennia-old poetry and thoughts. The innovative use of AI in museums, such as the Tate Britain project, where audience engagement is enhanced through interactive tools that allow visitors to reimagine and expand traditional artworks. The potential of AI to handle tedious tasks in museums, like cataloging small artifacts or identifying patterns in archaeological sites, demonstrating how technology can preserve history while making it more accessible and engaging for future generations. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world.  —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————-  Love TA&EIB? Don't forget to like, follow and review! It helps others find the show.  —————————————-  RESOURCES Lucia's Twitter: https://x.com/luciackun?lang=en  Github: https://artrestoreai.github.io/ Instagram: https://www.instagram.com/artrestoreai/ LAION AI: https://laion.ai/ Vesuvius Challenge (for the Herculaneum papyrus): https://scrollprize.org/ The Repair Project in Pompeii: https://www.repairproject.eu/ AI used in the Natural History Museum in the UK: https://www.nhm.ac.uk/press-office/press-releases/natural-history-museum-to-lead-new-national-programme-to-digitis.html AI used in Notre Dame: https://www.lemonde.fr/en/culture/article/2023/11/26/using-artificial-intelligence-to-excavate-the-memory-of-notre-dame-cathedral_6289489_30.html   —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving  Twitter – twitter.com/ticketsolvers  LinkedIn – www.linkedin.com/company/ticketsolve   Instagram – www.instagram.com/ticketsolve/ —————————————-  A special thank you to Lucia for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.

In this thought-provoking episode of the Arts and Everything in Between podcast, host Lucy Costelloe welcomes Alan Harrison, a multifaceted arts professional with over 30 years of experience in the US theater scene. Alan, an author, speaker, writer, performer, nonprofit executive, and artist, shares his extensive journey through leading, producing, directing, and promoting over 300 theatrical productions on and off Broadway.In this episode, you'll learn: The Realities of the Nonprofit Arts Sector: Alan's candid take on the struggles and triumphs within the arts, including insights from his latest book, Scene Change. Impact vs. Attendance: Why measuring the impact of your arts organisation is more critical than just tracking attendance, and how focusing on genuine community needs can redefine success. Intentional Change: Practical steps for arts organisations to pivot towards intentional, impactful work that truly benefits the community. The Role of Arts Organisations: A deep dive into why arts organisations need to move beyond just presenting art and start contributing to social and economic solutions in their communities. Join Lucy and Alan as they explore these critical topics and provide actionable advice for making arts organisations indispensable to their communities. This episode is a must-listen for anyone involved in the arts sector looking to create meaningful change and achieve lasting impact. Remember to like, subscribe, and share the podcast, and let us know your thoughts! —————————————- THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————- LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you've got a topic you'd like us to cover or want to share your story – get in touch! podcast@ticketsolve.com. Don't forget to like, follow and review! It helps others find the show. —————————————- RESOURCES Purchase Scene Change here: https://scenechangebook.com Visit Alan's Website: https://501c3.guru/  Find Alan on ArtsJournal: https://www.artsjournal.com/scenechange/about-alan-harrison/  —————————————- GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers  LinkedIn – www.linkedin.com/company/ticketsolve Instagram – www.instagram.com/ticketsolve/ —————————————- A special thank you to Alan for joining us. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.  

In this insightful episode, the third of our International Women's Day series, host Lucy Costelloe sits down with Anna Wiseman, Director of Wise Collaborations, to explore the concept of "squiggly careers" and how arts professionals can embrace non-linear career paths. Anna shares her journey from audience development and marketing in heritage and theatre to project management, ticketing systems, and eventually setting up her own consultancy. You'll learn: What a "squiggly career" is and how it differs from the traditional career ladder approach, allowing for more variety, growth opportunities, and alignment with personal values. Anna's theory of "Rockstar Mode" vs. "Superstar Mode" – how some professionals thrive on specialisation while others need constant challenges and variety as "generalists." Why arts professionals are well-positioned for squiggly careers due to their resilience, problem-solving abilities, relationship-building skills, and capacity to wear multiple hats. The importance of identifying your core values and key strengths to guide your career choices and navigate potential distractions or misaligned opportunities. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world.  —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————-  Love TA&EIB? Don't forget to like, follow and review! It helps others find the show.  —————————————-  RESOURCES Anna's LinkedIn: https://www.linkedin.com/in/annawisemanpartnerships/   Amazing If - Squiggly Careers https://www.amazingif.com/  Kim Scott - Radical Candor: https://www.radicalcandor.com/the-book/  —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/ —————————————-  A special thank you to Anna for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast. FOLLOW TICKETSOLVE  

In this episode of The Arts and Everything in Between, Lucy speaks to Lynn Aitchison, founder of marketing agency Evolare, as part of our series celebrating International Women's Day, featuring women sharing stories of creative resilience. Lynn discusses her journey through the arts and cultural sector, including through her significant roles at After Digital and involvement in projects like the Old Vic's Google grants and ads campaign. She shares insights into the importance of budget management for organisational growth, offering tips and strategies for effective arts marketing. She shares her perspective on the value of continuous learning, curiosity, and maintaining a growth mindset amidst the fast-paced evolution of digital marketing tools and platforms. Have a listen for practical advice on leveraging digital marketing strategies and tools to enhance your organisations' marketing efforts, based around Lynn's expertise and her approach to overcoming challenges and seizing opportunities in marketing. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————-  LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you've got a topic you'd like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don't forget to like, follow and review! It helps others find the show.  —————————————-  RESOURCES Evolare Digital: https://evolare-digital-c1e7530507bcda609c59345.webflow.io/  —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving  Twitter – twitter.com/ticketsolvers    LinkedIn – www.linkedin.com/company/ticketsolve   Instagram – www.instagram.com/ticketsolve/ —————————————-  A special thank you to Lynn for joining us and sharing her experience. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast. —————————————-  ABOUT OUR GUEST Lynn Aitchison is an award-winning marketing professional specialising in digital with 13 years' experience across a wide variety of industries and a proven track record of delivering ROAS driving strategies. She has experience across a wide range of sectors including, luxury goods, B2B, premium drinks, performing arts, visitor attractions and the adventure sports industry.  Her newest endeavour, Evolare Digital, of which she is CMO and Founder, sees her working with a wide variety of clients - especially startups and SMEs to improve customer acquisition and retention through innovative, impactful strategies and campaigns.  

This episode of The Arts and Everything in Between was ecorded live with an audience of Ticketsolve community members. Hosted by Lucy and featuring a panel of industry experts from venues across the UK and Ireland, the discussion is sparked by findings from a Ticketsolve survey revealing that 92% of organisations have faced disruptions due to audience conduct, yet only 60% had a defined policy around audience behaviour. The panellists candidly share real-life examples of challenges like alcohol smuggling, late arrivals, photography violations, and confrontations with unruly patrons. They explore different approaches such as bag checks, dance floors, bar policies, and staff training to mitigate issues while maintaining an enjoyable atmosphere. A key theme is the need for consistency in messaging and enforcement across venues and events. The conversation weighs the balance between implementing firm rules and exhibiting flexibility to foster an inclusive environment that can be adapted to various audiences and show types. Ultimately, the episode provides insights for empowering staff, setting reasonable audience expectations, and prioritising safety while delivering outstanding audience experiences. Practical tips are offered for theatre professionals grappling with this increasingly prevalent issue. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————-  LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you've got a topic you'd like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don't forget to like, follow and review! It helps others find the show.  —————————————- 

We mark International Women's Day with an inspiring interview with Celine Wyatt, Head of Creative Development and Learning at Blackpool Grand Theatre and a fellow of the Royal Society of the Arts.  Celine shares her personal story of resilience, tracing the highs and lows of her career. She offers a profound look into the realities of working within the arts and cultural sector, highlighting the blend of passion, perseverance, and the need for systemic change to support professionals at all stages of their careers. Celine's story is a testament to the strength found in creative resilience and the importance of community support in navigating the complexities of professional and personal life in the arts. What You'll Learn: What are the health inequalities facing women in the workplace? Including the impact of maternity and menopause on professional life. The systemic challenges faced by women in the workplace and the importance of advocacy for policies that support women's health and equality in the arts sector. How arts organisations can foster a supportive environment for both new talents and veteran professionals. How resilience can be nurtured within the community through storytelling and initiatives like the Story Led Resilience Programme can support mental health.  —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape. —————————————-  LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE? If you've got a topic you'd like us to cover or want to share your story - get in touch! podcast@ticketsolve.com. Don't forget to like, follow and review! It helps others find the show.  —————————————-  RESOURCES Blackpool Grand Theatre: https://www.blackpoolgrand.co.uk/category/creative-learningBoing Boing Resilience Framework: https://www.boingboing.org.uk/resilience/resilient-therapy-resilience-framework/ Follow Celine Wyatt (Twitter/X: @CelineHWyatt) to follow her ongoing work and advocacy in the arts community. —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/ —————————————-  A special thank you to Celine Wyatt for joining us and sharing her personal story and experience. We also want to thank our listeners for their continuous support, don't forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast. —————————————-  ABOUT OUR GUEST Celine Wyatt is Head of Creative Learning at the Grand Theatre in Blackpool. She has a BA (Hons) in English and Drama with a Certificate in Education. Celine currently sits on the Royal Shakespeare Company (RSC) Education Advisory Panel and the Edge Hill University Employability Panel. Celine has worked in theatre, cultural and education sectors and has had positions as a Teacher, Arts Officer, Youth Worker, Schools Cultural Development Officer and Creative Learning Director. She is a Royal Society of Arts (RSA) Fellow, a Common Purpose Graduate, a Trustee of Zest Academy Trust, a Member of the Royal Society of Arts Evidence Champions Network, a Member of the Member Cultural Learning Alliance, an Arts Award Adviser and a Resilient Trainer. Celine is committed to enabling children and young people to build their capacity and resilience through creative experiences and processes. 

Failing fast means trialling, testing, learning and reshaping so you can succeed. But what does that mean for arts management? How can a fail fast mentality help push arts organisations forwards?  In this thought-provoking episode of "The Arts and Everything in Between," host Lucy Costelloe sits down with Gail Jones, Communications Manager at the Crescent Arts Centre, to explore what it means for arts organisations to adopt a fail-fast mentality.  Gail shares Crescent's strategies for innovation, community engagement, and how they navigate the complexities of arts management by embracing failure as a pathway to rapid learning and growth.  You'll learn: 1. How a fail fast approach facilitates learning, growth, and innovation within organisations. 2. How Crescent has embraced failure as an opportunity for learning with specific examples such as their pricing strategies. 3. The benefits of Crescent's Associate Model which brings in external expertise into the organisation to support programming and audience engagement. 4. Tips when considering the fail-fast approach, including how to get started, the importance of embracing vulnerability, and the value of external collaborations. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world.  —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com —————————————-  Love TA&EIB? Don't forget to like, follow and review! It helps others find the show.  —————————————-  RESOURCES Crescent Arts Centre: https://crescentarts.org/ Arts Professional: How to Curate a Festival: https://www.artsprofessional.co.uk/magazine/article/how-curate-festival Pay What You Decide Case Study: https://blog.ticketsolve.com/a-case-study-with-thrive-crescent-arts-centre —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/ —————————————-  A special thank you to Gail Jones for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, share the podcast with your colleagues and peers!

As arts leaders, being able to navigate today's giving landscape for the best opportunities is critical. Strategic thinking around fundraising can strengthen arts, culture and heritage organisations themselves, and also the communities they work within.  In this episode of the Arts and Everything In Between podcast, host Priya Patel speaks to senior consultant for arts and heritage, Liz Purchase of Philanthropy Company. Liz shares her extensive expertise in fundraising and development, delving into the crucial role that diverse fundraising strategies play in building resilient and inclusive cultural organisations. Liz shares insights on how arts and cultural organisations can build financial independence and stability through varied funding sources, from public grants to individual donations, and how more stable funding can help organisations engage new audiences.  You'll learn: More about Arts Council England's 'Let's Create' strategy. Why diverse funding sources create sustainability over the long term. How funding strategies can help you realise your mission and goals in unique ways.  How organisations like Philanthropy Company can help. —————————————-  ABOUT OUR GUEST Liz Purchase is a Senior Consultant for Arts and Heritage at the Philanthropy Company. Liz has extensive fundraising and development experience in the arts, heritage, and culture sectors, having worked closely with the development and senior management teams of national organisations, including English Heritage, Historic England, the Royal Academy of Arts, and the National Churches Trust. She has supported several high profile multi million pound capital projects and secured six and seven figure grants from the National Lottery Heritage Fund, formerly HLF, Arts Council England, and Private Charitable Trust.  —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Philanthropy Company is a fundraising consultancy dedicated to providing strategic advice, practical support, and expert training for charitable organisations, philanthropists, and corporate donors seeking to improve lives and transform futures. Philanthropy Company: www.philanthropycompany.com  LinkedIn: https://uk.linkedin.com/company/philanthropy-company 10 Factors to Consider in Fundraising: https://philanthropycompany.com/ten-factors-to-consider-in-fundraising/ —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

Sometimes in the pursuit of change, the desire to quickly make radical change can lead to a paralysis of action. How do you take the passion and drive for change and balance it with the hard practicalities of enacting real, authentic transformation? In this episode of the Arts and Everything In Between podcast, host Lucy Costelloe talks to Katie Parry, Director at Supercool Design about how arts and culture organisations can channel their passion for change without getting overwhelmed. Katie shares her learnings from Supercool, a web design agency focused on the arts and culture sector and discusses tangible steps organisations of all sizes can take to make lasting positive impacts.   You'll learn: The importance of starting somewhere, even if imperfectly. How small steps can make the biggest impacts. Internalising change can help make transformation a core part of your organisation. Transparency is key to encouraging others. Why partnering up can help ease the pressures of change. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Good Agencies Summit: https://www.agencyhackers.com/good-agencies-summit/  Supercool + Sustainability: https://supercooldesign.co.uk/green Act Green Reports:  https://supercooldesign.co.uk/blog/supercool-sessions-10-act-green-2023-findings-revealed https://www.indigo-ltd.com/blog/act-green-2023-report-released Julie's Bicycle: https://juliesbicycle.com/ Theatre Green Book: https://theatregreenbook.com/  Supercool + Inclusion: https://supercooldesign.co.uk/supercool-inclusivity Supercool + Accessibility: https://supercooldesign.co.uk/access-resources —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/  

Embracing equity, diversity, and inclusion enriches artistic expression and broadens audience engagement, and also ensures that the arts remain relevant, accessible, and representative of our evolving societal landscape. Diverse teams mean diverse perspectives which can drive creativity and innovation. But how can arts organisations get started with EDI in a meaningful way? In this episode, Lucy Kerbel, founder and director of Tonic Theatre, takes us through how to start thinking about EDI, underscoring the importance of taking proactive measures, fostering collaboration, and driving sustainable change.  We learn why good intentions alone are not enough; organisations must take informed, practical actions, understanding their current situations, and barriers. Lucy explains how Tonic's approach is about effective change management strategies and tools to successfully implement and sustain change. Viewing diversity as a strength and understanding the bottom-line benefits of a diverse workforce and audience, means we can empower our organisational Changemakers and better support all of our EDI initiatives.  —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Learn more! Tonic's organisational partnerships and resources: https://www.tonictheatre.co.uk/#more Get involved! Tonic's new Changemakers program launching in 2023 supporting EDI professionals: https://www.tonictheatre.co.uk/supporting-changemakers/ Take a deep dive! Check out Lucy's books: A Hundred Great Plays for Women  https://www.nickhernbooks.co.uk/100-great-plays-for-women All Change Please https://www.nickhernbooks.co.uk/all-change-please —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

38 mins Audience behaviour is changing social media in dramatic ways. Marketing Manager, Meg Edwards of HdK Associates explains what is changing and how arts and culture organisations can adapt.  Social media's ability to engage audiences and prompt interaction is like the holy grail of marketing. But, audience behaviour - especially Gen Z's behaviour - is changing how everyone engages online.  We sat down with HdK Associates Marketing Manager, Meg Edwards to get her insights on how arts, culture and heritage organisations need to think about audience engagement in this shifting social media landscape.  Meg explains why targeted storytelling is crucial in engaging audiences on social media to bring your mission and productions to life and the importance of authenticity and transparency.  She discusses Gen Z's impact on the rise of short form video content and what to consider when creating short form media. Meg explains when using short form video, aim to spark joy, inspire awe, and build community alongside directly promoting your mission. Audiences crave these emotional connections.  Meg also shares practical tips on keeping your marketing content and campaigns fresh and on point in the constantly shifting waters of social media marketing. Afterall, the relationship between audience behaviour and social media is dynamic. Understanding their reciprocal impacts rather than viewing platforms as external force will make all the difference. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES TikTok: Six evergreen post ideas for your organisation, on AMA Culture Hive -  https://www.culturehive.co.uk/resources/tiktok-six-evergreen-post-ideas-for-your-organisation/ Sign up for HdK's free monthly webinars https://wearehdk.com/webinars/= Sign up to HdK's quarterly newsletter https://wearehdk.com/sign-up/ Keep an eye on HdK's blog for the latest digital marketing deepdives https://wearehdk.com/blog/ Instagram - @‌wearehdk Twitter (X) - @‌we_are_hdk TikTok - @‌wearehdk LinkedIn - @‌HDK —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

TRG Arts' Senior Consultant, Tom Stickland joins host Lucy Costelloe to discuss how to use data and metrics as the foundation for strategies that help build loyal audiences for arts and cultural organisations. Tom explains the importance of identifying your organisation's definition of success and aligning metrics to long-term goals like patron loyalty and revenue resilience and avoiding short-term targets. Using TRG's approach, organisations should look at historical data to set realistic growth projections and benchmark against industry data if gaps in your own data make it necessary.  But what data should you focus on? Tom suggests focusing on key metrics like earned revenue percentage, patron activity rates, churn/attrition, data capture rates, and per cap ticket revenue and regularly measuring progress throughout the year rather than just at year-end. These sorts of regular checks, with small experiments - and being able to embrace failure when some experiments inevitably fail - is how your team can learn to quickly adapt and course correct versus and still hit all your long-term organisational goals.  —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Join the TRG Arts and Culture Benchmark: https://trgarts.com/benchmark   Schedule a call with TRG Arts: https://trgarts.com/schedule-a-call   Read more about the Think Tank Series: https://blog.ticketsolve.com/the-acc-think-tank-missing-the-mark-or-on-the-right-track https://www.ticketsolve.com/with-you/the-arts-culture-collective/ —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

Being a professional actor has always been challenging but rewarding. It is a competitive industry, where you have to have persistence and a thick skin to make it. But what do young performers think about their future in the industry? We sit down with three young actors Lizzie Austin, Chloe Wright and Elias Prosser who are embarking on the next phase of their careers and learn what they hope for in the future and what challenges they face.  We touch on why drama schools are important for a future in acting and hear about how many young actors are looking towards the small screen rather than the stage. We also talk about how the rise of new technologies has created shorter attention spans, but that even for young people - traditional theatre still has its place.  —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES and BIOS Lizzie Austin is pursuing a BA in acting at East 15 and was most recently cast in Goodbye Rosetta.  Chloe Wright is taking a gap year to focus on preparing for auditions and hopes to pursue a higher level degree in acting next year. She was most recently cast in Goodbye Rosetta.  Elias Prosser is currently playing the Artful Dodger in Theatre Royal Brighton's production of Oliver!, opening in 2024. He has also had roles in Grease and Sister Act. He is also planning on auditioning for drama schools this year with a focus on musical theatre. —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

This week we head back to Recharge to hear from Ticketsolve's Emma Young on one of the most pressing issues we are all facing today: sustainability and  the looming climate emergency. The call for a greener future is loud, clear, and persistent. But what role does the arts and culture sector play in this dialogue? As arts venues and organisations across the UK and Ireland grapple with the challenges of the climate crisis, Ticketsolve's Emma Young sheds light on some essential steps we can take towards a sustainable arts and culture landscape. In this episode you'll learn about: The UK's Net Zero Strategy and the government's 10-point plan aimed at decarbonising the nation by 2050. Useful Resources: An overview of valuable resources including the Theater Green Book, Julie's Bicycle, and the Arts Council England Environmental Program to guide you on your green journey. Sustainability Leaders: Sheem Satir, the first green certified theatre on the Isle of Ireland and Lime Tree Theatre's innovative LED Green Initiative. Core Eco Values for Arts Organisations and the need to reflect our environmental commitment in the art we produce and the companies we collaborate with. Five Green Steps: Emma shares actionable steps that can be implemented at venues. Paperless solutions, targeted mail-outs, and creative eco ideas are just the beginning. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Arts Council England Sustainability: https://www.artscouncil.org.uk/developing-creativity-and-culture/environmental-responsibility Theatre Green Book: https://theatregreenbook.com/ Julie's Bicycle: https://juliesbicycle.com/   —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

We've seen the headlines: misbehaving, rude and disruptive audiences threatening and even assaulting staff and ruining performances for everyone.  What is going on? What happened to the unwritten rules of audience etiquette? From customer-facing industries to public transport and cafes, interpersonal altercations seem to be happening everywhere.  In this episode, we sit down with Dr. Kirsty Sedgman, author, lecturer and award-winning scholar specialising in audience research and cultural value from Bristol University, to discuss how audience behaviour has changed and the challenges faced by the industry in maintaining a welcoming and respectful atmosphere.  Throughout the episode, we explore the intricate dynamics of theatre etiquette and what is acceptable behaviour; from phones and snacks to dress codes and applause protocol. It's clear that there are complex issues at play, including exclusionary expectations that need to be tackled. We delve into the historical roots of silence and reverence in the theatre and discover how social structures and expectations have shaped our perceptions of reasonable behaviour. By clinging to tradition are we inadvertently excluding certain audiences, and perpetuating inequities? Kirsty reminds us of the importance of making accommodations for individuals with different needs as well as for community outreach, and the need to ensure inclusivity and a sense of togetherness.  Thank you to our incredible guest, Kirsty Sedgman, for joining us, and we can't wait to delve further into her book. Don't miss out on this enlightening and thought-provoking episode! —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space. Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Thank you to our incredible guest, Kirsty Sedgman, Author, Lecturer and Doctor of Audiences. To learn more about Kirsty's work, visit: https://kirstysedgman.com/ You can also find her book, "On Being Unreasonable," in your favourite bookshops. —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

In this deep dive into GA4, Chris will give you tips and advice on how to best utilise the new analytics platform. He details what type of new data you can collect, what the new GA4 functionality will give you and how the new customisable reports are going to give you an even better understanding of your customers and website visitors, so you can take action.  Chris explains how best to get started with Google Analytics 4 and specifically how Ticketsolve's GA4 integration works.  *Note: Ticketsolve's G4A integration has been released since this episode was recorded at Recharge, London on 23 February 2023. If you are a Ticketsolve customer, please see the Resources section below for more information on One Further's Coach and Ticketsolve's GA4 Reporting Kit as well as links on how to set up your Ticketsolve account with GA4. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.  Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You'll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES Thank you to Chris Unitt, CEO of One Further. One Further provides digital insights to arts and cultural organisations. To learn more, visit: https://onefurther.com/ Ticketsolve and Coach (from One Further), GA4 Reporting Kit: https://coach.onefurther.com/p/ticketsolve-google-analytics-4-reporting-kit Ticketsolve Academy Session GA4 (with Chris Unitt): https://ticketsolve.zendesk.com/hc/en-us/articles/16176768566036-Google-Analytics-4-Academy —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/

UK Theatre and Society of London Theatre's Theatre and Touring Summit, (formerly 'Symposium') took place this summer at The Brewery, London, bringing together theatre professionals from across the UK to highlight the issues facing the sector, and explore solutions to improve the landscape for theatre in 2023 and beyond.  The Summit helped strengthen connections between industry peers, to promote best practice insights and to unearth practical solutions to enable the industry to continue to bring high-quality theatre to wider audiences across the UK.  We caught up with Minstead Trust, Indigo, Riverside Theatre, MRC Presents & ShowPlanr, Creu Cymru, Arts Marketing Association, Trinity Arts Centre, Arts Council England and many others who shared their thoughts and about the conference and what they hoped to learn from the much loved annual networking and learning event. —————————————-  THE ARTS AND EVERYTHING IN BETWEEN PODCAST Investigate new ideas and learn from your arts, culture and heritage peers! Join us every two weeks as we interview arts industry experts and get their take on the biggest issues facing the arts and culture world today. You'll get ideas to try and practical tips, plus hear from arts and culture managers working in every role from marketing to management –  and every area –  from theatres and music venues to festivals, museums, heritage sites and more. —————————————-  GOT A GREAT TOPIC OR STORY TO SHARE? Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com —————————————-  RESOURCES A big thank you to Catherine Turner for her invaluable insight and guidance. https://www.linkedin.com/in/catherine-turner-0a09a68/?originalSubdomain=uk —————————————-  GET MORE INSIGHT AND SHARE THE KNOWLEDGE! Facebook – www.facebook.com/Ticketsolving Twitter – twitter.com/ticketsolvers LinkedIn – www.linkedin.com/company/ticketsolve  Instagram – www.instagram.com/ticketsolve/