Humans of Travel

Humans in the Hot Seat, a spinoff of Humans of Travel, is running a 10-part mini-series on the 2026 TravelAge West Trendsetter Awards, which recognize some of the most forward-thinking and impactful travel advisors in the U.S. The Trendsetter Awards celebrate outstanding advisors across five unique categories: Best Targeted Marketing Idea Best Group Booking Effort Upward Bound: Rockstar Advisor Under 40 Saving the Day Best Use of Social Media This episode features RacQuelle Major-Holland of Major Adventures Travel, also known as MH Family Adventures on social media. Major-Holland was nominated in the Best Use of Social Media category. RESOURCES MENTIONED IN THIS EPISODE Major Adventures Travel MH Family Adventures on YouTube Group Cruises With Major Adventures Travels TravelAge West Wave Awards TravelAge West Trendsetter Awards ABOUT YOUR HOST  Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW  TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.

Humans in the Hot Seat, a spinoff of Humans of Travel, is running a 10-part mini-series on the 2026 TravelAge West Trendsetter Awards, which recognize some of the most forward-thinking and impactful travel advisors in the U.S. The Trendsetter Awards celebrate outstanding advisors across five unique categories: Best Targeted Marketing Idea Best Group Booking Effort Upward Bound: Rockstar Advisor Under 40 Saving the Day Best Use of Social Media This episode features Jared Hanel of Travel With Alan at Direct Travel. Hanel was nominated in the Best Group Booking Effort category. RESOURCES MENTIONED IN THIS EPISODE Jared Hanel via Virtuoso Travel With Alan TravelAge West Wave Awards TravelAge West Trendsetter Awards ABOUT YOUR HOST  Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW  TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.

Humans in the Hot Seat, a spinoff of Humans of Travel, is running a 10-part mini-series on the 2026 TravelAge West Trendsetter Awards, which recognize some of the most forward-thinking and impactful travel advisors in the U.S. The Trendsetter Awards celebrate outstanding advisors across five unique categories: Best Targeted Marketing Idea Best Group Booking Effort Upward Bound: Rockstar Advisor Under 40 Saving the Day Best Use of Social Media This episode features Amy Leon of Adventures by Amy. Leon was nominated in the Saving the Day category. RESOURCES MENTIONED IN THIS EPISODE Adventures by Amy on Facebook Adventures by Amy on Instagram TravelAge West Wave Awards TravelAge West Trendsetter Awards ABOUT YOUR HOST  Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW  TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.

On this episode of Humans of Travel, Matias Lira, senior vice president of trade sales, the Americas, at Abercrombie & Kent Travel Group and Crystal Cruises, discusses his path from cruise ship bellboy to top sales executive. A “horrible student” but long determined to climb the proverbial professional ladder, the Miami native credits his mother for helping him understand the value of a dollar and the hard work required to earn one. As a young adult, Lira even delivered bread in the Florida Keys to establish his financial independence.  In the second half of the show, Lira highlights the new Abercrombie & Kent x Crystal Cruises product — an exclusive cruise offering that blends the deep land tour expertise of Abercrombie & Kent with the luxury cruise experience of Crystal. The first Abercrombie & Kent x Crystal Cruises trip departed this past summer and received much praise from guests, about 60% of whom were new to both brands, Lira notes. Listen in to learn more. This episode is sponsored by Oceania Cruises. Enjoying Humans of Travel? Follow the podcast! Listen and follow on Apple Podcasts Listen and follow on Spotify RESOURCES MENTIONED IN THIS EPISODE Abercrombie & Kent Crystal Cruises Abercrombie & Kent x Crystal Cruises A&K x Crystal Cruises: Europe’s Atlantic Shores A&K x Crystal Cruises: An Epic Voyage Around South East Asia A&K x Crystal Cruises: Autumn in New York and Canada From TravelAge West: These Are the Trends Driving Luxury Travel, According to Abercrombie and Kent Travel Group From TravelAge West: Preview: Crystal’s Crystal Grace ABOUT YOUR HOST  Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW  TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.

On this episode of Humans of Travel, Janet Wygert joins host Chelsee Lowe to discuss her nearly 40-year career with Carnival Cruise Line, her life as a wife and mother and her love of the Milwaukee Brewers. Serendipitously, the foundation of Wygert’s career was laid in college, when a cruise line recruited students from her Midwestern university to lead onboard children’s programming during school breaks. After graduating college, Wygert moved to Miami, applied for a job at Carnival and joined the inside sales team. Today, she is senior vice president of sales and trade marketing, where she spends her days forging strong relationships with travel advisors and developing innovative ways to help them build their businesses. Listen in to hear more. This episode is sponsored by Oceania Cruises. RESOURCES MENTIONED IN THIS EPISODE Carnival Cruise Line Funnel Faves Celebration Key From TravelAge West: Getting to Know Janet Wygert, Carnival’s New SVP of Sales and Trade Marketing From TravelAge West: Preview: Carnival Festivale and Carnival Tropicale ABOUT YOUR HOST  Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW  TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.