The Loan Officer Podcast

In this episode of The DO Show, host Dustin Owen draws on more than two decades of hands-on experience in real estate investing and the mortgage industry to share invaluable, hard-earned lessons with his audience. Speaking candidly to both newcomers just starting their investment journey and seasoned investors looking to sharpen their strategies, Dustin breaks down four foundational principles that are crucial for long-term success: buy right, protect your margin, use debt wisely, and always manage risk. He delves into each principle with real-world examples and personal anecdotes, illustrating how these core concepts have shaped his own career and the careers of countless others. Dustin emphasizes that achieving lasting success in real estate is not about chasing the latest trends, relying on hype, or searching for shortcuts. Instead, he insists that true wealth is built through discipline, patience, and a thorough understanding of the numbers behind every deal. He encourages listeners to approach each investment with a clear-eyed focus on fundamentals, reminding them that careful analysis and prudent decision-making are far more valuable than any get-rich-quick scheme. Throughout the episode, listeners are treated to practical, actionable advice that they can immediately apply to their own investment strategies. Dustin’s insights are grounded in years of real-world experience, making his guidance both relatable and trustworthy. Whether you’re looking to purchase your first rental property or expand an existing portfolio, this episode offers a wealth of knowledge designed to help you navigate the complexities of the real estate market with confidence. For anyone serious about building sustainable, long-term wealth through real estate, this episode of The DO Show is an essential listen.   Let our team connect you with a Real Estate Expert local to you! https://tloponline.com/real-estate-help/

In this episode of The Loan Officer Podcast, host Dustin Owen sits down with Neel Dhingra at Mortgage Con 2026 for an in-depth and inspiring conversation. Neel opens up about his transformative journey, detailing how he went from feeling stuck and unfulfilled as a traditional loan officer to becoming one of the mortgage industry’s most recognized content creators and influential thought leaders. He shares candid insights into the challenges he faced early in his career, including moments of self-doubt and the struggle to stand out in a crowded market.   Neel discusses the pivotal role that personal branding played in his success, emphasizing the importance of authenticity, persistence, and consistently delivering value to your audience. He recounts memorable experiences connecting with high-profile figures like Gary Vee and Andre Agassi, illustrating how building genuine relationships can open unexpected doors and accelerate professional growth.   Throughout the episode, Neel offers practical, actionable tips for loan officers and entrepreneurs looking to create impactful content—stressing the need to start with strong hooks, tell compelling stories, and always approach content creation with a mindset of service. He also highlights his signature Forward event, which brings together top industry professionals to share strategies and foster collaboration, as well as his popular weekly marketing newsletter that delivers fresh ideas and inspiration to thousands of subscribers.   Neel’s mission is to empower others in the mortgage industry to leverage modern marketing tools, grow their influence, and ultimately achieve greater success. Whether you’re new to the business or a seasoned pro, this episode is packed with valuable lessons and motivation to help you take your career to the next level.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/?utm_source=TLOP&utm_medium=Description&utm_id=YouTube Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop Subscribe:  ⁨@TLOPentertainment⁩ 

In this episode of "The Loan Officer Podcast," hosts Dustin Owen and John Coleman, joined by producer Karina Mojica, deliver an engaging blend of humor, real-world stories, and valuable industry insight. The episode kicks off with Dustin sharing highlights from his recent travels, including keynote speeches at major mortgage conferences and memorable encounters with industry leaders. He reflects on the fast-paced changes sweeping through the mortgage sector, emphasizing how technology, automation, and artificial intelligence are transforming everything from loan processing to client communication.   Despite these advancements, the hosts stress that emotional intelligence, strong interpersonal skills, and genuine likability remain irreplaceable assets for loan officers. They discuss real-life scenarios where empathy and relationship-building have made the difference in closing deals and retaining clients, even as digital tools become more prevalent. The conversation delves into the challenges and opportunities presented by automation, with the team debating whether robots and algorithms will ever fully replace the human touch in lending. Throughout the episode, Dustin, John, and Karina offer practical career advice for both new and experienced loan officers.   They highlight the importance of continuous learning, adaptability, and investing in professional coaching to stay ahead in a rapidly evolving market. The team also announces an exciting upcoming networking event designed to connect industry professionals, foster collaboration, and share best practices. Listeners are encouraged to take charge of their personal and professional growth, leveraging both technology and soft skills to remain competitive. The episode wraps up with actionable tips for building a resilient career in the mortgage industry, reminders to register for the networking event, and a call to invest in coaching and self-improvement as the keys to long-term success.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/ Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop  

In this episode of The DO Show, Dustin Owen shares hard-earned insights on intentionally scaling a loan origination business. Drawing from over 20 years of hands-on experience in the mortgage industry, he explains why crucial mindset shifts, operational thinking, clear processes, thorough documentation, and disciplined use of time are essential for achieving sustainable, long-term growth. Owen challenges common misconceptions about what it takes to expand a business, warning against the pitfalls of relying solely on personal effort or charisma to drive results. Instead, he emphasizes the necessity of building robust systems and repeatable frameworks that enable true scalability, allowing a business to thrive even as it grows beyond the capacity of any single individual.   Throughout the episode, Owen stresses the importance of gaining clarity on goals and objectives, tracking key metrics to measure progress, and exercising patience as new strategies and systems take root. He offers practical, actionable strategies for loan originators who are ready to move from being reactive producers—constantly putting out fires and chasing deals—to proactive business owners who lead with intention and purpose. By sharing real-world examples and lessons learned from his own journey, Owen provides listeners with a roadmap for transforming their approach to business, empowering them to build organizations that are not only more efficient and profitable, but also more resilient and adaptable in a changing market.   Let our team connect you with a Real Estate Expert local to you! https://tloponline.com/real-estate-help/   Subscribe: ‪‪@TLOPentertainment‬

In this episode of the Loan Officer Podcast, host Dustin Owen sits down with Mike Smalley, a top-producing mortgage originator and former college baseball pitcher, for an in-depth and engaging conversation. Together, they reflect on Mike’s athletic background and how the discipline, teamwork, and competitive spirit he developed on the baseball field have contributed to his impressive career in the mortgage industry.   Mike shares the story of his journey to surpassing $1 billion in career mortgage volume, highlighting the dedication, perseverance, and strategic thinking required to achieve such a milestone. The discussion delves into the 17-year business partnership between Mike, Dustin, and their colleague David Holbrook, examining the evolution and challenges of maintaining a successful long-term collaboration. They explore the critical importance of open communication, trust, and effective delegation in building and sustaining high-performing teams within the mortgage business.   Throughout the episode, Mike and Dustin candidly share lessons learned from their experiences, including overcoming obstacles, adapting to industry changes, and fostering a positive team culture. Producer Karina Mojica joins the conversation, bringing her unique perspective and injecting humor into the discussion, which adds depth and relatability to the episode. The trio’s dynamic interaction provides listeners with a behind-the-scenes look at the realities of working in the mortgage industry and the personal growth that comes from navigating both triumphs and setbacks. This episode offers valuable insights and practical advice for mortgage professionals at any stage of their careers, as well as for anyone interested in business growth, leadership, and the power of strong partnerships. Whether you’re looking to build your own team, strengthen your business relationships, or simply be inspired by stories of resilience and achievement, this episode delivers a wealth of knowledge and motivation.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-p...   Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

In this episode of the Loan Officer Podcast, hosts Dustin Owen and Laura Zuluaga, joined by producer Karina, kick things off with a lively recap of Laura’s recent trip to a New England Patriots playoff game. Laura shares her firsthand experience of the electrifying atmosphere at the stadium, from the pre-game tailgating festivities to the nail-biting moments on the field, while Dustin and Karina chime in with playful banter and questions about her favorite highlights and the fan culture she witnessed. After some lighthearted conversation, the hosts transition to the main focus of the episode: answering a series of insightful listener questions related to real estate and mortgages.   They dive into the feasibility and potential implications of 50-year mortgages, discussing how such long-term loans could affect monthly payments, total interest paid, and overall home affordability. The conversation then shifts to creative ways buyers might fund a home purchase, including the pros, cons, and legal considerations of tapping into retirement accounts like 401(k)s or education savings plans such as 529s. Dustin and Laura break down the tax implications, penalties, and strategic scenarios where these options might make sense. The hosts also tackle the growing influence of institutional investors in the housing market, examining how large-scale property purchases by investment firms can drive up prices, reduce inventory for individual buyers, and impact neighborhood dynamics.   They provide context on recent trends and share their perspectives on what this means for first-time homebuyers and the broader market. In response to ongoing debates about housing affordability, Dustin and Laura analyze recent proposals aimed at lowering mortgage rates, such as government interventions or special loan programs. However, they emphasize that these measures are only part of the solution, arguing that the real key to making homes more affordable lies in increasing the overall housing supply. They discuss the challenges and opportunities involved in building more homes, including zoning laws, construction costs, and policy changes that could encourage development.   As the episode draws to a close, the team shares exciting announcements about upcoming industry events, educational workshops, and networking opportunities for listeners. They also tease details about an exclusive listener cruise, inviting fans of the show to join them for a unique chance to connect, learn, and have fun together on the open seas.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/?utm_source=TLOP&utm_medium=Description&utm_id=YouTube  Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

In this episode of the Loan Officer Podcast, host Dustin Owen sits down with Abdel Khawatmi, a top-producing mortgage loan officer based in New Jersey, for an in-depth conversation about success in the modern mortgage industry. Abdel shares his inspiring journey, detailing how he made the transition from a career in law to becoming a leading figure in the mortgage business. He explains the pivotal role that leveraging advanced systems, automation, and artificial intelligence played in rapidly scaling his business, resulting in a remarkable 30% increase in loan volume and an impressive 175% surge in overall profitability. Throughout the episode, Abdel provides valuable insights into his strategic approach to team management, emphasizing the importance of building a cohesive and motivated team to support growth. He discusses his methods for coaching and empowering real estate partners, fostering strong relationships that drive mutual success. The conversation delves into the practical aspects of integrating cutting-edge technology into daily operations, highlighting the efficiencies and competitive advantages gained through thoughtful implementation. Abdel also opens up about his personal life, sharing how he strives to maintain a healthy work-life balance while raising a family. He talks about the significance of providing financial education to his children, instilling in them the values of responsibility and long-term planning. Additionally, Abdel and Dustin explore the critical role that consistency, discipline, and accountability play in achieving sustained success in the mortgage industry. Listeners will gain actionable tips and inspiration for building a thriving, future-ready mortgage business while maintaining personal fulfillment and strong family connections.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/?utm_source=TLOP&utm_medium=Description&utm_id=YouTube    Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop 

In this episode of "The Loan Officer Podcast," host Dustin Owen interviews Juan Carlos Barreneche, a former top-producing realtor who now runs a successful staffing agency. Juan Carlos shares his inspiring journey from aspiring doctor to real estate standout, and now to helping mortgage and real estate professionals scale their businesses with virtual assistants. Dustin and Juan Carlos discuss the importance of time management and how delegating tasks to virtual assistants can free up time for business owners to focus on what matters most. They talk about building strong teams and overcoming growth challenges in the mortgage and real estate industries. Juan Carlos explains how his company, Gold Bar Staffing, provides highly trained virtual assistants and support systems tailored for mortgage brokers, loan officers, and real estate agents. He offers real-world examples showing how virtual assistants can boost productivity, streamline operations, and cut costs without sacrificing client service. Listeners will gain practical tips for integrating virtual assistants into their businesses, whether for administrative support, customer service, or scaling operations.   TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-p... Loan Officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

In this episode of "The DO Show," mortgage expert Dustin Owen takes a deep dive into the popular advice often given to homebuyers: to "just wait" for the perfect time to purchase a home. Dustin challenges this conventional wisdom by highlighting the pitfalls of waiting on the sidelines, such as missing out on valuable opportunities, losing precious time, and potentially delaying important life milestones like starting a family, building equity, or settling into a community. He explains that while it’s natural to want to time the market perfectly, the reality is that predicting market highs and lows is nearly impossible—even for seasoned professionals. Dustin emphasizes that the decision to buy a home should be based less on trying to forecast short-term market trends and more on what will benefit your life over the next five to seven years. He points out that, historically, those who focus on their long-term goals and personal circumstances tend to fare better than those who wait endlessly for the "perfect" moment. Addressing concerns about today’s higher interest rates and the challenges of affordability, Dustin encourages buyers to look beyond current headlines and instead assess their own financial readiness, stability, and long-term plans. Throughout the episode, Dustin urges listeners to prioritize responsible planning and personal preparedness over chasing ideal market conditions that may never materialize. He reassures buyers that while the market will always fluctuate, making a well-informed decision based on your unique situation is far more important than waiting for the stars to align. By focusing on what you can control—such as your budget, needs, and future goals—Dustin believes you can make a smart investment in your future, regardless of the current market climate.

D.O. sits down with Legendary Mortgage President Mike Fitzpatrick for an in-depth conversation about technology and AI in the mortgage industry. Fitzpatrick shares his personal career journey from humble beginnings to leading a thriving mortgage division, including the pivotal role of operational mentors, leveraging social media, and how positivity drives success. Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop D.O. and Mike dive into the future of lending, highlighting the rise of agentic agents and automation, crucial advice for loan officers, and specific AI tools already transforming their business. The second half of the episode is packed with actionable insights for integrating AI, prompt engineering, creative curiosity, and embracing tech-forward practices for industry growth up to 2030.

In this engaging episode of The Loan Officer Podcast, host Dustin Owen sits down with Laura Zuluaga, a dynamic Central Florida-based endurance athlete and accomplished real estate investor originally from Medellin, Colombia. Laura shares her inspiring journey from immigrant to Ironman competitor, her high-level water polo experience, and how she and her husband built a mortgage-free real estate portfolio - offering valuable lessons on financial independence and property investment. Laura also provides practical tips for making the most of corporate travel and business conferences, drawing from her expertise as a successful travel agency owner. The conversation includes actionable strategies for maximizing networking and streamlining travel, plus an exciting announcement: a mortgage industry cruise set for 2026, inviting listeners to join this unique networking event at sea. The episode highlights Laura’s remarkable background and delivers practical advice for mortgage and real estate professionals. Dustin and Laura wrap up by discussing future podcast collaborations, promising more expert guests and insightful content. Whether you’re interested in endurance sports, real estate investing, or professional growth, this episode offers inspiration and actionable takeaways for all. TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/?utm_source=TLOP&utm_medium=Description&utm_id=YouTube   Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

D.O. sits down with Selene Kellam, COO of Lower Mortgage, for an insightful conversation on The Loan Officer Podcast. In this episode, Selene shares her unique journey from starting as a temp in the mortgage industry to becoming the CEO of Thrive Mortgage and now leading at Lower. Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop She discusses navigating mergers and acquisitions, tips for thriving during major transitions, the significance of mentorship and coaching, and her vision for the future with new technology and AI in mortgage lending. This episode is packed with strategies for mortgage professionals and inspiring stories of rising through the ranks.

In this episode of the Loan Officer Podcast, host Dustin Owen kicks off 2026 with an exciting new format and a dynamic team lineup. Dustin introduces key team members, including marketing expert Mike Siciliano (“Marketing Mike”), who brings a wealth of experience in digital marketing and branding for mortgage professionals, and producer Karina Mojica (“Special K”), whose technical expertise and creative vision help shape the show’s engaging content and seamless production. Together, the team unveils a series of innovative podcast features designed to provide even more value to listeners, such as interactive Q&A segments, deep dives into industry trends, and exclusive interviews with top-performing loan officers and industry leaders. The episode also highlights a calendar of upcoming industry events, conferences, and networking opportunities that loan officers won’t want to miss in 2026. Dustin, Mike, JC, and Karina discuss the importance of ongoing education and professional development, emphasizing how coaching and mentorship can accelerate career growth and help mortgage professionals stay ahead in a competitive market. Listeners are treated to a wealth of actionable strategies aimed at boosting income and business success as a Loan Originator in 2026. The team shares proven techniques for generating high-quality leads, improving conversion rates, and strategically targeting higher-value loan opportunities. They break down practical steps for building stronger referral networks, leveraging technology for efficiency, and enhancing client relationships to drive repeat business. Throughout the episode, the team’s camaraderie and lighthearted banter create an energetic and welcoming atmosphere. Their authentic conversations set a positive tone for the year ahead, inspiring listeners to take action and engage with the growing Top community. The episode serves as both a roadmap for success in 2026 and an invitation for mortgage professionals to connect, learn, and thrive together.

In this episode of The Loan Officer Podcast, D.O. sits down in Nashville with mortgage industry powerhouse Vernon Miles. Vernon shares his journey from buying his first home and getting burned by a broker, to running Milestone Mortgage Solutions, now a top competitor in the nation. They discuss the sacrifices needed to succeed, the importance of spousal support, building the right team, and striving for both personal and professional growth. D.O. pulls out lessons on purchase vs. refi business, mentorship, recruiting philosophy, and financial literacy—ending with practical advice for both seasoned professionals and newcomers trying to break into the business. Inspiring stories, actionable strategies, and a few laughs make this a must-listen episode. Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

In this special live episode of The Loan Officer Podcast, host Dustin Owen sits down with renowned mortgage industry leader Jason Purcell at the Central Florida Mortgage Bankers Association’s highly anticipated year-end event. Surrounded by a dynamic live audience comprised of mortgage professionals, real estate agents, and prospective homebuyers, Dustin and Jason engage in an in-depth conversation that explores the evolving landscape of the mortgage industry. Throughout the episode, they delve into the qualities and strategies that define effective leadership in today’s fast-paced market, sharing personal experiences and actionable advice. The discussion highlights the transformative impact of technology and artificial intelligence on lending practices, underwriting, and customer service, offering listeners a glimpse into the future of the industry. They also address the challenges and opportunities presented by shifting market cycles, providing practical tips for navigating periods of uncertainty and change. A significant portion of the conversation is dedicated to the importance of coaching, mentorship, and building strong partnerships, emphasizing how collaboration and continuous learning can drive both personal and professional growth. The interactive format allows for real-time audience participation, with a lively Q&A session that brings forth practical questions and insightful answers. These exchanges offer valuable, real-world perspectives on topics such as client communication, regulatory changes, and business development. This mastermind session, enriched by the collective wisdom of industry experts and audience members alike, serves as an invaluable resource for anyone seeking to achieve lasting success and resilience in the mortgage business. Whether you’re a seasoned professional or just starting out, this episode delivers inspiration, education, and actionable takeaways to help you thrive in a competitive marketplace.

D.O. sits down with Shawn Miller, one of Florida’s most productive loan originators, with over two decades of experience in the mortgage industry and a 15-year run as an in-house lender for Keller Williams. Shawn shares insights on building successful realtor relationships, the pros and cons of being an in-house lender, and how to create systems that lead to top producer results. Loan officer looking for a new place to call home? 👉 https://specials.lower.com/tlop

In this episode of "The D.O. Show," host Dustin Owen—drawing on his two decades of expertise in the financial and mortgage industries—dives deep into the often misunderstood world of insurance. With his signature "321 format," Dustin breaks down the essentials of disability, term life, and whole life insurance, making complex topics accessible for listeners at every stage of their financial journey. Dustin kicks off the episode by answering real audience questions, addressing common concerns such as: "Do I really need disability insurance if I’m young and healthy?", "How much term life coverage is enough for my family?", and "Is whole life insurance a smart investment or just a sales pitch?" He then transitions into a discussion of recent headlines and trends in the insurance industry, highlighting regulatory changes, new product offerings, and shifts in consumer behavior that could impact listeners’ decisions. Throughout the episode, Dustin offers an in-depth perspective on whole life insurance, explaining how it differs from term life, the mechanics of cash value accumulation, and the scenarios where it might make sense—or not—for different individuals. He emphasizes the importance of understanding the true purpose of each insurance product, dispelling myths such as "insurance is only for the wealthy" or "whole life is always a bad deal." Dustin also shares real-life stories from his career, illustrating how proper insurance planning has protected families and individuals during unexpected life events. Importantly, Dustin stresses that insurance should be viewed as a foundational element of a sound financial plan—not as an exciting investment or a way to chase returns. He encourages listeners to approach insurance decisions thoughtfully, focusing on protecting their income, loved ones, and long-term financial stability. By the end of the episode, listeners will have a clearer understanding of how disability, term life, and whole life insurance work, why they matter, and how to evaluate their own coverage needs. Dustin’s practical advice and candid insights empower the audience to make informed, confident decisions about their insurance, ensuring they’re prepared for whatever life may bring.

In this special live episode of The Loan Officer Podcast, host Dustin Owen sits down with renowned mortgage industry leader Jason Purcell at the Central Florida Mortgage Bankers Association’s highly anticipated year-end event. Surrounded by a dynamic live audience comprised of mortgage professionals, real estate agents, and prospective homebuyers, Dustin and Jason engage in an in-depth conversation that explores the evolving landscape of the mortgage industry. Throughout the episode, they delve into the qualities and strategies that define effective leadership in today’s fast-paced market, sharing personal experiences and actionable advice. The discussion highlights the transformative impact of technology and artificial intelligence on lending practices, underwriting, and customer service, offering listeners a glimpse into the future of the industry. They also address the challenges and opportunities presented by shifting market cycles, providing practical tips for navigating periods of uncertainty and change. A significant portion of the conversation is dedicated to the importance of coaching, mentorship, and building strong partnerships, emphasizing how collaboration and continuous learning can drive both personal and professional growth. The interactive format allows for real-time audience participation, with a lively Q&A session that brings forth practical questions and insightful answers. These exchanges offer valuable, real-world perspectives on topics such as client communication, regulatory changes, and business development. This mastermind session, enriched by the collective wisdom of industry experts and audience members alike, serves as an invaluable resource for anyone seeking to achieve lasting success and resilience in the mortgage business. Whether you’re a seasoned professional or just starting out, this episode delivers inspiration, education, and actionable takeaways to help you thrive in a competitive marketplace. TLOP's Originator Coaching: https://tloponline.com/mlo-coaching-programs/

Join D.O. as he sits down with Optimal Blue executive Mike Vough to pull back the curtain on how mortgage interest rates are really set in today’s industry. This episode is a must-watch for loan originators, mortgage brokers, homebuyers, and real estate agents who want to truly understand the mysteries behind the secondary mortgage market—including rate locks, hedging, pricing engines, and the latest trends in non-QM lending. You'll learn why rates move independently of the Fed, how lenders use hedge strategies, and get actionable insights on the future of mortgage rates. If you’re in the mortgage space and want to better advise your clients and grow your business, this is the episode for you.

Dustin shares 15 invaluable life and career lessons he wishes he’d known in his twenties. Drawing from over two decades of hands-on experience in the mortgage industry, real estate, and business, he offers practical, actionable advice on a wide range of topics, including building strong partnerships, seeking out mentorship, understanding equity, achieving work-life balance, cultivating a growth mindset, managing money wisely, and prioritizing personal development. Aimed at young adults just starting out, professionals looking to advance, and anyone striving for greater success, Dustin emphasizes the critical importance of nurturing relationships, thinking bigger than your current circumstances, being fully present in each moment, and making decisions with confidence and clarity. He shares personal stories and candid reflections, highlighting both his successes and the lessons learned from setbacks, to provide listeners with a realistic and inspiring roadmap for thriving in life, business, and relationships at any age. Throughout the episode, Dustin encourages listeners to invest in themselves, embrace continuous learning, and take calculated risks. He discusses the value of surrounding yourself with positive influences, setting ambitious goals, and maintaining integrity in all aspects of life. Whether you’re navigating the early stages of your career, considering a major life change, or simply seeking motivation to reach your full potential, Dustin’s insights offer guidance and encouragement to help you overcome obstacles and achieve lasting fulfillment.