Getting Closer to the Customer, a Cx Podcast

Cx experts, with a combined experience of over 25 years, Nick Sargent and Michael Chandler, host a podcast series called Getting Closer to the Customer. This podcast will help you and your organization understand the importance to building a deep and trusting relationship with your customer. Nick and Mike will offer examples, insights and trends into what it takes for businesses to remain successful by meeting customer expectations, enhancing customer experiences and improving customer retention rates.