Claim OwnershipTalent Experience Live
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Description
Join us for a weekly HR podcast covering the latest in talent experience management. We'll be talking with talent marketers, recruiters, managers, and HR professionals who are crafting remarkable experiences at every stage in the end-to-end talent journey. The Talent Experience Show is proudly produced by the team at Phenom.
141 Episodes
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Episode Notes
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On this episode of Talent Experience Live, we continue the 6 Levels of Intelligence & Automation for HR series by unpacking Level 1: Task-Level Automation and Assisted Intelligence.
When teams move off Level 0, the first instinct is to automate what's repetitive and assist what's manual. Emails get triggered. Scheduling improves. Chatbots answer basic questions. Efficiency ticks up. But outcomes stay mostly the same.
What We Cover in This Episode:
What task-level automation actually solves and what it doesn't
Real examples of Level 1 automation in HR
Why efficiency gains don't equal better outcomes
The hidden ceiling of point-based automation and early warning signs you're over-investing in tools without strategy
If AI helps your team move faster but not smarter, you're likely here.
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Episode Notes
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When pressure mounts to “use AI,” most HR and talent teams jump straight to tools. They automate a task here, add AI assistance there, and hope momentum follows. But without understanding where you actually are on the maturity curve, those efforts rarely compound.
This episode kicks off a 6-part series exploring Phenom’s 6 Levels of Intelligence & Automation and the journey organizations take from manual, fragmented work to fully integrated, applied intelligence across the talent lifecycle.
Each level represents a fundamentally different operating reality. Not just better tools, but a different way work gets done.
This episode introduces the full framework and focuses on Level 0: No Intelligence, No Automation, the invisible baseline most organizations underestimate. You’re likely operating at Level 0 if work feels manual, slow, inconsistent, and overly dependent on heroic human effort.**
Episode Notes
Is your AI strategy for HR a winning deal, or are you about to walk away empty-handed? Following our recent "2026 Talent Trends: The Real Cost of Getting AI Wrong" webinar with guests from Deloitte and Truist, we’re highlighting the game-changing insights every HR leader should know.
Mike DeMarco joins us to unpack the five critical trends that will make or break your AI strategy this year. Tune in as we get the real talk on multi-agent systems, governance best practices, and proving ROI in an agentic reality. Get the inside scoop on the deals you need to make, and the ones you need to walk away from in 2026.
Ready to see what's in the briefcase? Let's play.
Episode Notes
AI has become one of the biggest conversations in HR — but what’s actually happening inside organizations today? In this session, we unpack Phenom’s State of AI & Automation for HR: 2026 Benchmarks Report, sharing how organizations are using AI to automate hiring workflows, scale personalization, and augment human capability.
We’ll explore maturity patterns across industries, highlight the real-world impact already being achieved — even at early adoption stages — and map the journey toward intelligent agents that operate responsibly and measurably. This is a data-driven conversation about the future of work and the pivotal role HR leaders play in guiding their organizations toward scalable AI productivity.
Episode Notes
Healthcare recruiting is one of the toughest challenges in talent acquisition — especially at the scale of an academic medical center. In this episode of Talent Experience Live, we sit down with Jessica Silverman and Colin Dunham of UTHealth Houston to explore how her team is using AI and automation to drastically improve hiring.
From award-winning recruiting recognition to achieving 91% of interviews scheduled within 24 hours, UTHealth Houston is setting a new standard. Find out how adoption took shape, key milestones that proved impact, and best practices other TA leaders can apply today — including one-way interviews, interview intelligence, and balancing high-volume hiring with personalization.
Episode Notes
As 2026 approaches, many HR leaders share the same feeling: they’re eager to bring AI and automation into their work but unsure where to begin. And that’s completely normal — the roadmap has never been clear.
In this episode of Talent Experience Live, we’ll break down the simple levels of AI and automation maturity, why most teams pause at the starting line, and how a clear roadmap transforms hesitation into momentum. If you’re overwhelmed, curious, skeptical, or just tired of the hype, this talk is your “You Are Here” moment.
Episode Notes
What happens when a recruiter decides to break the mold and bring job opportunities straight to TikTok? In this episode of Talent Experience Live, we sit down with Mollie Stopher to explore how she’s using her personal TikTok to connect with job seekers in a way that’s authentic, engaging, and refreshingly human. From blending her personal and professional life online to surprising success stories and lessons learned, Mollie opens up about what it really takes to build trust and spark interest on a platform where attention spans are fleeting.
Tune in to hear why Mollie believes personal branding is the future of recruiting, how she balances transparency with professionalism, and what she’s learned about showing up as her true self — even when the trolls come knocking. Whether you’re a recruiter, a hiring manager, or just TikTok-curious, you’ll walk away with real-world inspiration and practical tips for turning social platforms into powerful talent pipelines.
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Episode Notes
On this episode of Talent Experience Live, Jared King of Vyond shares how video — powered by AI — is transforming the way organizations communicate, train, and recruit. Vyond’s AI-driven video platform enables teams to create engaging, multilingual content in minutes, not weeks. From animated explainers to lifelike avatars, it empowers anyone — even the camera-shy — to produce professional videos that capture attention and scale personalization across audiences.
The conversation explores how recruiters and HR teams can use video to connect with candidates where they are: on their phones and social feeds. Jared discusses real-world examples of using AI-generated video to enhance employer branding, simplify internal communications, and accelerate creative workflows — all while maintaining data security and creative freedom. Whether you’re building your next recruiting campaign or refreshing corporate training, this episode reveals how AI video is helping teams move faster, tell better stories, and stand out in a crowded digital world.
Episode Notes
Most HR tech implementations start with promise and fade into disappointment. The gap between purchase and performance isn't about the technology, it's about having a proven path from day one through sustained success.
Join us for an exclusive preview of Customer Obsession Day 2025 (October 30), where we reveal what separates organizations achieving long-term value from those that flutter out after launch. Through real transformation stories from leading customers, discover the frameworks, methodologies, and partnerships that turn implementation uncertainty into sustained business impact.
Episode Notes
What happens when HR leaders and job seekers view the hiring process through completely different lenses? The Alignment Advantage (bit.ly/46KhaJn) report from Checkr, Inc. uncovers exactly that — surveying 6,000 HR managers and candidates to reveal where they're aligned, where they diverge, and what it all means for the future of work.
From AI adoption and candidate transparency to ethical concerns and fraud, the findings illuminate the realities of hiring in an age where automation and the human touch must coexist.
On this episode of TXL, we unpack Checkr's recently released report’s most surprising insights — and what they mean for HR teams right now. Expect a candid discussion with Checkr CPO, Ilan Frank, on how to build trust with candidates, use AI responsibly, and design hiring experiences that are faster, fairer, and more human.
Episode Notes
In this episode of Talent Experience Live, we sit down with Alistair Neal of RedDot, recorded during last week's HR Tech conference, where he reflects on the big themes shaping the show floor and the reality behind the AI buzz. Neal discusses how to ask the right questions to separate genuine innovation from marketing hype, emphasizing that automation should eliminate tedious tasks like note-taking so recruiters can spend more time engaging with talent. The conversation explores the evolving candidate experience—while AI has made it easier to apply for jobs, Neal cautions that employers must focus on quality over volume, improve communication with job seekers, and remain vigilant against spam or fraudulent applications while ensuring a human remains in the loop at every step.
Episode Notes
Broadcasting live from the HR Tech show floor in Vegas! Typically, the house always wins, but you can cash out big on Applied AI—if you know how to play your cards right. Join us for an insider look at the pulse of the HR Tech floor, where the market is going, and how AI Day is your best bet to learn how to make Applied AI a big win for your org. The stakes have never been higher—here's how to make sure you're cashing out, not crashing out.
Episode Notes
In this special TXL recap, we’re bringing together the best insights from our Deloitte series — featuring Bhawna Bist, Brandon Kennedy, and Sue Cantrell. From AI-powered recruiting agents and interview intelligence to the evolution of candidate experience and the shifting role of leaders, each conversation sheds light on how HR teams can move beyond experimentation to real transformation. You’ll discover where organizations are finding quick wins with automation, how they’re balancing efficiency with personalization, and what’s next as generative AI reshapes talent strategies.
Together, these highlights capture Deloitte’s forward-looking perspective on the future of work: a blend of human ingenuity and intelligent technology. Whether you’re focused on closing skills gaps, building seamless candidate journeys, or preparing your workforce for a boundaryless world of work, this episode delivers the practical insights and bold ideas you need to stay ahead.
Episode Notes
In a new era of workforce transformation, CHROs are reimagining what it takes to attract, engage, and retain top talent, and this episode dives deep into the findings from Checkr’s 2025 Survey Report: CHRO Insights — Driving Solutions for the Workforce of Tomorrow. We’ll unpack how 500 CHROs are prioritizing AI, smarter integrations, and an employee experience that delivers real ROI, even as they face barriers like budget constraints, resistance to change, and tech that doesn’t deliver on its promise.
Join us as we explore what these leaders say they need most to build adaptable, future-ready HR teams. If you want to translate Checkr’s CHRO insights into practical action for your people strategy, this conversation is for you.
Episode Notes
In the third TXL episode featuring Deloitte, we welcome Sue Cantrell from Deloitte to dive into key trends from their 2025 Human Capital Trends report. Sue will break down what it means to design boundaryless work, harness generative AI responsibly, and empower people to co-create their work experiences. We’ll explore how skills-first strategies, new leadership mindsets, and a focus on well-being can help organizations build resilient, future-ready workforces in an age of constant transformation.
Episode Notes
In the second episode of TXL featuring Deloitte, we’re joined by Brandon Kennedy, Senior Manager Human Capital, Deloitte Consulting LLP, to break down the top findings from Phenom’s State of Candidate Experience: 2025 Benchmarks report — and where they align with what he’s hearing from clients on the ground.
With clear gaps in hiring speed, personalization, and communication between organizations and job seekers, many are struggling to provide experiences that meet candidates’ heightened expectations. We’ll dig into which friction points continue to cost employers top talent, how automation and AI are closing gaps, and whether leaders’ top priorities really match up with what the candidate journey demands today.
Expect a candid look at why a modern, data-driven candidate experience is no longer optional — and practical insights on how to start closing the expectation gap before your best candidates walk away.
Episode Notes
On this TXL episode featuring Deloitte, we’re joined by Bhawna Bist, Managing Director, Human Capital, Deloitte Consulting LLP, to explore how AI is transforming talent acquisition from task automation to strategic enablement. Bhawna will share insights on how forward-thinking organizations are balancing efficiency with ethics, enabling transparency, and putting humans at the center of an AI-powered hiring process. We’ll tackle the practical steps leaders can take to build trust, upskill talent acquisition, and deliver experiences that candidates love.
Episode Notes
This week on Talent Experience Live, the mastermind behind Phenom Industry Week unpacks the biggest moments, boldest insights, and breakthrough stories. From hospitality to healthcare, retail to manufacturing, we’ll share how organizations are embracing AI and automation to tackle pain points with purpose, drive impact faster, and stay future-ready.
You’ll hear first-hand examples of transformation, including beta testing AI agents, replacing paper-based processes with intelligent workflows, and redefining HR’s role in company culture. It’s a behind-the-scenes look at Industry Week’s most powerful sessions — and the real-world playbooks that leaders are using to scale smarter. Whether you missed the event or just want to revisit the highlights, this episode delivers the goods.
Episode Notes
On this episode of Talent Experience Live, Christina Brown reveals how the new Phenom Credential Program is redefining what it means to be a strategic talent leader in an era of constant change. As hiring teams navigate complex technology and evolving candidate expectations, upskilling is no longer optional. Christina explains how this program combines deep platform expertise with practical AI and change management insights, empowering recruiters and talent marketers to become trusted advisors within their organizations.
Join us to hear why certification is a catalyst for real-world impact, driving adoption, ROI, and professional recognition that lasts. From curated learning paths and live expert sessions to a collaborative capstone in Philadelphia, Christina paints a vision for how talent professionals can future-proof their skills and stand out in a competitive market.
Get notified for all upcoming TXL episodes here: https://info.phenom.com/talent-experience-show-subscribe/
Episode Notes
Phenom Industry Week kicks off July 29-August 2, where we'll dive into unique HR challenges and solutions across retail, hospitality, healthcare, manufacturing, transportation, and financial services.
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Industry leaders including The National Retail Federation, Life Time, Baylor Scott & White Health, DHL Group, and Regions Bank will share key talent trends, proven strategies, and customizable solutions to enhance hiring, development, and retention.
Join this episode of TXL and get an exclusive sneak peak at Industry Week and talk topics, speakers, and insights into why this is the can’t-miss event of the summer!**
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