Claim OwnershipThe Future of Travel
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What will the travel industry look like in a post-COVID-19 world? Join hosts David Keen and Catherine Monthienvichienchai in candid conversations with key players in tourism and hospitality, as they look to the future of an industry in crisis.
48 Episodes
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QUO CEO David Keen speaks to Riccardo Tessaro of Gravity Co-living about how the shift in young professionals’ needs and urban isolation are shaping post-Covid spaces. Hybrid Lives with David Keen is a limited podcast series from QUO. In each episode, David engages space-makers from around the world to discuss the evolving role of places. Join us in considering the impact our increasingly multifaceted lives have on the places we work, sleep and gather.
Hans Meyer, co-founder and managing director of Zoku, and David Keen discuss the shift in working spaces, corporate culture clash, and post-Covid outlook on the real estate industry. Hybrid Lives with David Keen is a limited podcast series from QUO. In each episode, David engages space-makers from around the world to discuss the evolving role of places. Join us in considering the impact our increasingly multifaceted lives have on the places we work, sleep and gather.
David joins Hamza Khan, co-founder of Letswork, to ponder the future of where—and how—the world works. Hybrid Lives with David Keen is a limited podcast series from QUO. In each episode, David engages space-makers from around the world to discuss the evolving role of places. Join us in considering the impact our increasingly multifaceted lives have on the places we work, sleep and gather. Letswork website: letswork.io Episode 1 on YouTube: bit.ly/HybridLives1
David and IHCL’s Veetika Deoras wax philosophical in this episode. They discuss India’s gradual unlocking, and potential sidestepping an all-but-certain second wave of infections. They ponder the virus as a catalyst for change and introspection amongst consumers in a country where rapid tech adoption is democratising knowledge, even in the most rural places. And of course, these two avid philosophers eventually come round to the ontology of brand. And of how a brand’s purpose is nothin...
Andrew Fay, President of The Gettys Group, beams in from Chicago to chat with David in this episode. The long-time friends and fellow Cornell grads cast a wide net: the state of Brand America; business as a force for good; the perks and pains of being grounded. And that’s all in the first few minutes. Will 2020 turn out to be an accelerator for the hospitality industry? Andrew is carefully optimistic. Tech adoption rates have soared broadly over the last few months, and our industry is...
In this episode, Catherine is joined by David Abraham, co-founder of Outpost—a network of co-living, co-working and social spaces for location-independent professionals. A long-time remote-worker himself, David shares how an afternoon at a Tokyo Starbucks sparked the idea for Outpost. He discusses the key drivers of what he calls the ‘remote revolution’, the trend of offices becoming less about physical spaces and more about networks. In David’s view, the COVID-19 pandemic validates th...
In this episode, David is joined by Mark Hehir, General Manager of the new Ritz Carlton Maldives in the Fari Islands, an ambitious project that represents a new concept of high-end luxury for hospitality. Mark has been active in the Maldives since 1997 and brings a breadth of expertise and experience to the conversation. He and David discuss the trajectory of tourism in the Maldives over the last two decades—and why it is that the Maldives is such a fertile ground for innovation.
Old friend and fellow travel lover, Rob Hornman, discusses the differences between travel and tourism with David. He says real travel is about taking your time, enjoying the chance to explore a place, meeting local people and exploring. Food in particular has shaped many of Rob’s travel experiences, offering a window into the true rituals and culture of the destination. Having not lived in his home country of the Netherlands for many years, he says his communities are global. You simpl...
Anchalika Kijkanakorn, Managing Director and Founder of Akaryn Hotel Group, says COVID has given her the opportunity to sit down and really think about what she’s doing, where the world is going and how we can come out of this differently. She says she has appreciated having the time to work on new strategies and guest experience ideas for her portfolio of six hotels. In order to stay focussed during lockdown, she started baking sourdough (thinking she was unique) until she discovered ...
Going stir crazy on an island, the future of travel-related content and how the pandemic has impacted our quality of life are just a few of the topics on the mind of Simon Westcott, CEO and owner of the LUXE City Guides. While he—and many others in the travel world—are ‘hibernating for the winter’, Simon says he’s made the most of a slower pace of life, enjoying more time for walking and hiking. He even packed a bag recently and took a staycation up the road from his home, just to...
How do we support the people who work in our hotels? The individuals who have families to provide for and communities to protect? That’s the big question on the mind of Jan Tissera, President International, TravelClick. In a reflective and personal conversation with David, Jan says that while the industry is global, the reality is very local. Hotels are about people and these people’s whole livelihoods are at stake. He says he’s working on small projects with individual communities—such...
Kicking-off season 2 of The Future of Travel, Abhijay Sandilya, IHG Vice President, Development – Australasia, South Pacific & Japan, joins David for a candid conversation about the impact of the virus on our mental wellbeing. A former frequent traveller, Abhijay says he misses the buzz and adrenaline of always being on the go, as well as the chemistry you build from sitting in a meeting room, nurturing relationships face-to-face. Such dramatic changes take a toll, impacting both o...
Reopening the world’s tourism industry will be a complex and slow process, warns James Crabtree, author and faculty member at the Lee Kuan Yew School of Public Policy. He explains that while countries with a good record at beating the virus will be at an advantage, significant political elements will come into play—with the powerhouses of China, the US and the EU calling the shots. And while pent-up demand will see an initial surge in domestic and international travel, James says this w...
The travel industry has to realise that everything has changed, says Vivek Wadwha, Distinguished Fellow at Harvard Law School’s Labor and Worklife Program. Talking to David, he explains that the current crisis has fundamentally changed the way we live and work, moving us forward five or even 10 years in terms of technology. Business travel will not go back to pre-crisis norms, with at least a third of our meetings staying as video calls rather than face-to-face. The winners, Vivek sugg...
Irene Kronenberg and Alon Baranowitz of the award-winning interior design studio in Tel Aviv, Baranowitz + Kronenberg, talk about their passion for disruption and change. They believe now is the time for hospitality to move beyond its typical boundaries, to cater for the changing nature of our cities and working cultures. To become agents for change. But change, they argue, cannot come from within. Hotels should on-board industry outsiders—whether from theatre, cinema, music, ev...
Driving purpose and changing American politics are the major passion topics of renowned architect and landscape designer, Bill Bensley. Chatting with David from his studio in Bangkok, Bill talks about his greatest desire for hospitality—namely that every hotel built from this moment forward have a purpose, or at least one small detail that’s sustainable. He also discusses, among other things, his vision of a post-Trump presidential trifecta involving Al Gore, Bill Gates and Jane Goodall. ...
If you’re only in the tourism business for the money, then why would you continue? This is the fundamental question on the mind of Willem Niemeijer, CEO of YAANA Ventures—an owner, partner and operator of entrepreneurial travel and hospitality ventures in Asia. Willem believes that those brands with a higher purpose are the ones that will come through this, because they have a reason beyond financial gain to persevere despite the challenges. Referencing his own business, which includes...
How do you maintain momentum when your hotel opening keeps getting pushed back? John Blanco, General Manager of the soon-to-open Capella Bangkok, discusses the challenges of ensuring his team of 240 ‘Culturalists’ remain focussed and engaged. Once it opens, he has high hopes the Capella will shake up Bangkok's luxury market, with a new, more disruptive approach to high-end hospitality, from a different style of operations to a more bespoke, tailored service culture. While John acknowle...
As little as 50 years ago, the Maldives was nearly written off as a tourism destination due to the remote, inaccessible nature of its 1,200 tiny islands. Now, tourism leaders like Abdulla Ghiyas, former president of the Maldives Association of Travel Agents and Tour Operators, are hoping the country’s biggest disadvantage will become its greatest selling point. In a post-lockdown, pre-vaccine world, he believes the country’s one-island, one-resort set-up is perfectly suited for isolation and ...
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