EEAST General Broadcast

This months podcast has been recorded by members of the Patient Safety Team that were involved in a review of patients that were injured whilst in our care. Jo Wells, Patient Safety Improvement Specialist is joined by Liam Dunn, Head of Patient Safety, David Grover, Patient Safety Specialist for SNEE, Louise Baines, Patient Safety Advisor and Karen Wooding, Patient Safety Advisor to discuss how the review was completed. The team explain some of the processes of thematic reviews conducted under the Patient Safety Incident Response Framework as well as elaborating on the findings and recommendations the report has made to drive improvement and make our patient care episodes safer. Should you have any questions from the podcast you can contact the team via email at patientsafety@eastamb.nhs.uk.   Hosted on Acast. See acast.com/privacy for more information.

In this month's episode, I am joined by Laura Mann, Patient Experience Surveys Manager at EEAST. We explore the role of surveys in shaping patient care - why the Trust sends them out, how valuable the feedback is and what actions we take based on what patients tell us. Hosted on Acast. See acast.com/privacy for more information.

In this month’s edition I am joined by Dave Grover, Patient Safety Officer and Kim Sage, Halo for Colchester Hospital. In this podcast we have a discussion around the Safe Discharge Non-Conveyance Bundle and ePCR Audits.Why was the Safe Discharge Non-Conveyance Bundle implemented: This tool was developed as a reminder and support to crews to cover off all elements of which patients we take to hospital or who to safely leave at home. Hosted on Acast. See acast.com/privacy for more information.

In this month’s episode we continue our conversation around end-of-life care (EOLC) and specifically around difficult conversations, the use of simple language and the importance of how we deliver sometimes difficult news to our patients and their families.  Joining us again in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Deenah Elswaf (Senior EMT & has a passion for EOLC) and special guest Dr. Karen Chumbley (GP & Hospice Lead in EOLC – Suffolk & NE Essex)   We discuss why using simple language makes such a difference to someone at that time, a way to deliver difficult news and how to learn and reflect on the way we deliver these conversations. Hosted on Acast. See acast.com/privacy for more information.

In this month’s episode our conversation is about end-of-life care and what this means to our patients and their families. This is the first of two episodes discussing EOLC. Joining us in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Karen Chumbley (GP & Hospice Lead in EOLC – Suffolk & NE Essex) and Deenah Elswaf (Senior EMT & has a passion for EOLC) around End-of-Life Care.  We discuss the signs and symptoms of EOLC and the differences between EOL and Palliative Care for patients, what type of holistic treatment is available to the Trust and when do you need to take the patient to hospital. Hosted on Acast. See acast.com/privacy for more information.

This months Podcast is focusing on our new EEAST Occupational Health (OH) Team. Patrick Lorenzen (Paddy) is one of our Occupational Health Nurse's who has joined EEAST as we transition over to our new in-house Occupational Health Team. Our discussion starts by asking Paddy about his role in OH, what advice and support he and the team can provide to our staff. We discuss what Occupational Health is and what it isn’t. Paddy also confirms this service is available to all EEAST staff and it is a confidential advice service providing Health on Work and/or the effect of Work on Health.  Hosted on Acast. See acast.com/privacy for more information.

This months Podcast is focusing on the Clinical Advice Line. Leigh is one of the trusts Clinical Assessment Service (CAS) Assistants who will generally answer and call for the Clinical Advice Line (CAL). We discuss what she may ask and what a clinician may need ready when calling the CAL. Secondly, we talk to Sarah, one of the departments Clinical Navigators, a role previously titled Clinical Coordinator. Sarah talks about the role, what advice and support we look to give, when we answer a request. And finally, Richard Smith, Emergency Operation Centre (EOC) Clinical and Strategic Project Lead who talks about the future of the CAL. Hosted on Acast. See acast.com/privacy for more information.

Welcome to Novembers Podcast.  This months edition is focused on Sepsis. Such a huge subject which has become a real focus for EEAST and how we treat in the community and pre hospital. We are lucky to be joined by a survivor of this serious condition, EEAST staff member Tracey Hayward. Tracey speaks openly about what its like as the patient being treated.Also joining us is James Hammond, Senior Paramedic from West Suffolk, and Manny Sevillano, an Advanced Practitioner who works for both EEAST and in an MSE Acute. Both experienced clinicians with a passion in the Pre Hospital Care of a septic patient and keen to support the message and the importance in delivering life saving treatment. Hosted on Acast. See acast.com/privacy for more information.

In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Manager has a chat with our EEAST Community First Responder Manager (CFR) and Paramedic, Clare Ruddy and also Community First Responder and CFR Training Officer, Christine Cheetham.We discuss the Community First Responder (CFR) role in EEAST, what part they play and when are they despatched to a 999 call. Hosted on Acast. See acast.com/privacy for more information.

In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Specialist has a chat with our Mental Health Practitioners Nicky Gordan and Clare Howe. We discuss who the Trusts Mental Health Team are, their work around Right Care Right Person and how to utilise the most appropriate referral pathways for mental health support.  Hosted on Acast. See acast.com/privacy for more information.

Front line crews these days can be called to a wide variety of jobs. More often, the ambulance service is called to patients experiencing episodes of poor mental health. it's important to understand how clinicians can support patients through these experiences.This week, Safeguarding Lead Ben, Patient Safet Lead Ant, and Patient Safety Specialist Lou talk about their experience of the mental capacity act, what it is and what it isn't, as well as safeguarding patients within the AOC.If you have any feedback please email jordan.nicholls@eastamb.nhs.uk. See acast.com/privacy for privacy and opt-out information.

It's important to think about how we are safe on the front line, doing the work day in and day out, but how do our polices, processes and practices across an entire organisation impact the safety of our work?Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.He currently specialises as a human factors and safety specialist in air traffic control in Europe, but has worked across most safety critical sectors.We talk about how policies can interfere with each other, how hierarchy impacts performance and reflecting on incidents in this fascinating chat.Steven's blog can be found here Humanistic Systems and he's also on Twitter @StevenShorrock.Thank you so much for listening. If you'd like to hear more please subscribe, leave us a review and feedback to us at @EEAST_Safety or email me at jordan.nicholls@eastamb.nhs.uk See acast.com/privacy for privacy and opt-out information.

After a short break we're back with even more from the world of safety!With more industry experts, clinical advice and general chat, this is set to be another fantastic series.Thank you all so much for listening so far. The feedback has been incredible and we're more set than ever to bring you more great content.If you have any ideas for episodes, or would like to give feedback, please email jordan.nicholls@eastamb.nhs.uk or tweet us @EastEnglandAmb or @EEAST_Safety See acast.com/privacy for privacy and opt-out information.

TRIGGER WARNING- this podcast talks about the death of premature babies.Working in the community means that clinicians can be faced with any type of incident. This means needing the right equipment to deal with whatever they face.In the tragic and rare cases where a premature baby has died, it has been in the past difficult to find a safe and dignified solution for baby to be transported with parents. The cuddle pocket is designed to be a compassionate way of carrying a baby from the community to the hospital.Back in 2021, Damon Wheddon, Clinical Lead, sat down with Jordan Nicholls, Jenni McClagish and Denise Kendall to talk about how the Trust commissioned the pockets and how to use them. Hosted on Acast. See acast.com/privacy for more information.

In this episode Joanna Wells talks to Liam Dunn, Head of Patient Safety along with Patient Safety Specialists, Kirsty Wilson, Sancha Dennehy, Jen McClagish.They discuss who the Patient Safety Team are, what do they do as a team, what they look at and what the teams responsibilities are.. Hosted on Acast. See acast.com/privacy for more information.

It's important to think about how we are safe on the front line, doing the work day in and day out, but how do our polices, processes and practices across an entire organisation impact the safety of our work?Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives. He currently specialises as a human factors and safety specialist in air traffic control in Europe, but has worked across most safety critical sectors.We talk about how policies can interfere with each other, how hierarchy impacts performance and reflecting on incidents in this fascinating chat.Steven's blog can be found here Humanistic Systems and he's also on Twitter @StevenShorrock. Hosted on Acast. See acast.com/privacy for more information.

This episode is in two parts. In the first part, Stroke Lead, Dan Philips is in a Q&A session with Kayleigh Martin, where Dan explains the 10-10 project that aims to reduce time on scene for seriously unwell patients. The second part is also with Dan Philips and Dr Sajid Alam, Stroke Lead from Ipswich Hospital on the reasons why 10-10 is a good idea. Hosted on Acast. See acast.com/privacy for more information.

Critical care paramedics bring more than just advanced clinical skills, they also have a huge amount of non-technical tricks can help keep patients and staff safe at scene and make the best choices.This week, Patient Safety Integration Lead Jordan sits down (virtually) with Lou Rosson and Chris Neil, who break down what happens before they get to a job, what they're thinking at scene and how they rely on the team to make the best decisions for the patient. Hosted on Acast. See acast.com/privacy for more information.

In this episode Jo Wells, Patient Safety Improvement Specialist had a chat with Julie Hargreaves, Patient Safety PSIRF Lead about all things related to the new Patient Safety Incident Response Framework (PSIRF) and how it will affect the staff, patients and look for incident investigation moving forwards. Hosted on Acast. See acast.com/privacy for more information.

Dr Esther Murray is a Health Psychologist working at Barts and the London School of Medicine and Dentistry. She has a keen interest in moral injury, the term used when people are witness to shocking or traumatic events that change their outlook on the world.Our previous Patient Safety Integration Lead, sat down with Esther on the phone to talk about moral injury and how it can impact ambulance crews, as well as what we can all do to help each other. Hosted on Acast. See acast.com/privacy for more information.