Zinnov Podcast - Business Resilience series

Three powerhouse women leaders. Three different stories. Many reflections. The latest podcast series from Zinnov's stable, "Women in the Mirror," takes you through the lives of women who have ascended to leadership roles. It explores their journeys juggling work, family, and everything in between. We have come a long way from fighting for 'a room of one's own,' being the only woman in the boardroom, to now witnessing a rise of women in leadership roles. But what drives the women who made it to the top? What does it take to be a successful woman leader? Is it a matter of mindset, a strong support system, or plain perseverance? In the premiere episode, Zinnov's CMO Nitika Goel chats with Shalini Sankarshana, Managing Director, India, Planview, Snigdha Ghosh Ray, VP, Payments & India Software Hub, Diebold Nixdorf, and Oindrila Majumdar, EVP & CEO, TIAA Global Capabilities. No topic is off-limits as these guests share invaluable insights into persevering through adversity, strategically taking calculated risks, seeking support networks, swerving career paths, and overcoming self-doubt. An unfiltered look into the multifaceted experiences that define successful women in leadership roles today.

Can AI make Healthcare more equitable? How accurate is AI to make healthcare diagnoses? Is it hard to retain talent for AI in Healthcare companies? Amit Phadnis, Chief Innovation and Technology Officer of RapidAI, a leading healthcare AI company in conversation with Pari Natarajan, CEO, Zinnov answers these questions in this episode of the Zinnov Podcast Business Resilience Series. Amit talks about transforming acute neurological care by quickly and accurately identifying disease states and how the role of AI has evolved and adapted. He also explores the benefits of AI to make quality Healthcare more equitable and accessible globally, the importance of deep clinical AI that goes beyond basic triage and the challenges of achieving the high accuracy needed for reliable diagnosis. RapidAI’s work in cutting-edge technology that saves lives, gives engineers and developers an immense sense of purpose which has helped to retain talent. Tune in now to learn about the transformative potential of AI in healthcare from an innovator who is directly leading product development and deployment that impacts patient outcomes.

In the age of Generative AI, where ideas come to life with just a few spoken words, how do you stop admiring AI from the sidelines and start leading the disruption? In this episode of the Zinnov Podcast, Sidhant Rastogi, President of Zinnov, sits down with Professor Mohanbir Sawhney, Associate Dean for Digital Innovation and McCormick Foundation Professor of Technology. Together, they explore the past, present, and future of Generative AI, delving into its opportunities, adoption, and scalability. Professor Sawhney is an acclaimed author, educator, and one of the world’s foremost experts in Digital Transformation and business innovation. Having interacted with students and the C-suite alike, he shares pragmatic strategies on how both cohorts can leverage Gen AI efficiently with the 70-30 rule. A practical framework that works as a hygiene rule of thumb with augmented intelligence. He also shares a leadership playbook on how to drive innovation and scale rapidly in the age of AI. He says by embracing the “body storming” approach, the C-suite can create a culture of agility and innovation in an organization, building resilience in the face of disruption. This episode is a must-listen for C-suite executives, students, and anyone passionate about the rise of Generative AI. It equips listeners with a comprehensive understanding of Generative AI’s impact, offering practical strategies for embracing this transformative technology and unlocking its full potential within their organizations.   TIMESTAMPS 00:00 Intro 02:32 Gen AI adoption across industries 05:55 Gen AI adoption for C-suite 13:27 The 70-30 rule to Gen AI efficiency 18:03 Gen AI opportunities in India  

In this special episode of the Zinnov Podcast, we’ve curated a mix tape of invaluable insights on AI from leaders across organizations like Microsoft, PTC, Pegasystems, and others. Gain a nuanced perspective on AI’s current capabilities from those at the forefront. Understand the tangible use cases already transforming sectors like healthcare through advanced predictive analytics and enhanced diagnostics. However, the discussion delves beyond the buzzwords. These leaders provide a balanced view by addressing the complex challenges surrounding AI, including workforce displacement, data privacy concerns, and finding the right human-AI balance. For businesses navigating AI’s disruptive potential, this episode offers a decisive competitive advantage. Hear directly from the visionaries defining AI’s future trajectory and pragmatic applications across the value chain. This curated compilation represents just the tip of the iceberg. Access our full library of in-depth dialogues with AI’s foremost thinkers and doers on our main page.  0:00 Intro 01:20 Gen AI's ability to better healthcare outcomes w/ Matt Jennings 02:24 Gen AI and relieving the healthcare worker's burden w/ Hema Purohit 03:54 Can AI make products and replace talent? w/ James Heppelman 05:02 AI as augmented intelligence w/ Alan Trefler 06:24 The threat's of Gen AI w/ Rick Crandall 07:15 What AI has the potential to solve w/ Lanham Napier 08:00 Outro  

How are enterprises optimizing hybrid IT environments facing rising costs and security threats? Brian Shannon, CTO, Flexera and Niladri Ray, VP of Engineering, and Country Head – India, Flexera, sat with Pari Natarajan, CEO, Zinnov to discuss key trends like cloud migration, IT cost management, and vulnerability remediation in this episode of our podcast. Hear insights on leveraging a data-driven approach to gain visibility and control over hybrid estates, driving innovation through global collaboration, realizing significant cost savings, and building an empowering engineering culture. Whether you’re an IT leader looking to optimize your infrastructure, an engineer interested in impactful work, or anyone curious about how enterprises are transforming digitally, this episode provides an enlightening industry perspective. The discussion covers the challenges that organizations are facing an increasingly complex technological landscape and how leaders can navigate them efficiently. TIMESTAMPS 01:04 Emerging Technology themes 03:50 Current Innovations in R&D 05:50 Driving Innovation from tech hubs 09:30 Taking back control of the IT spend 11:40 Addressing cybersecurity 13:02 How GenAI is helping productivity 17:12 Managing and retaining talent

Explore the intersection of healthcare and technology in this episode featuring an insightful conversation between Dr. Luis Taveras, a seasoned Healthcare CIO with over 30 years of experience and Pari Natarajan, CEO of Zinnov. Talking about Healthcare IT strategy, the episode discusses the transformation of IT’s role in Healthcare. Dr. Luis shares his practical framework for driving impactful change from the CIO’s desk. Specifically, he talks about Healthcare IT’s journey from an afterthought to a strategic cornerstone in optimizing patient care and organizational efficiency. Sharing key leadership principles and how to advocate for accountability, communication, and collaboration as essential components of success, the episode offers valuable guidance on navigating the complex landscape of Healthcare IT. Tune in to gain fresh perspectives and stay informed about the latest trends shaping the future of healthcare innovation.

Unlike the past, where companies fiercely competed and guarded their secrets, today, there’s a rising understanding of how working together with competitors can be beneficial. This is where coopetition comes in – a business strategy where companies collaborate with their competitors on certain projects or initiatives while simultaneously competing in other aspects of their business. Companies are realizing that in the face of rapid technological advancements, intricate global supply chains, and complex consumer demands, coopetition offers a pragmatic approach to navigating challenges. In this insightful episode of the Zinnov Podcast, Ethel Garcia, Head of Global New Customer Acquisition Partner Strategy at Amazon Web Services shares her perspective with Rajat Kohli, Partner, Zinnov, on the delicate balance between competition and collaboration, the vital role of ISVs (Independent Software Vendors), and the evolution of the partner ecosystem among hyperscalers. Discover strategies for hyperscalers to differentiate among peers and sustain engagement with new-age ISVs, along with insights into the channel ecosystem’s growth. Tune in to listen to Ethel share her expertise on navigating the complexities of partnerships and ensuring a superior customer experience.   TIMESTAMPS 01:54 Ethel's journey 03:54 How can companies balance co-opetition, and innovation? 07:19 How to sustain engagement with ISVs 13:43 Are ISVs part of tri-party partnerships? 15:58 What are the complexities of the channel ecosystem? 21:03 What kind of innovation do you see in the coming years? 24:43 What are the 2 things that will excite you about 2024?

In a compelling podcast episode, KS Viswanathan (KSV), Vice President of Industry Initiatives at Nasscom, converses with Nitika Goel, CMO at Zinnov, delving into the transformative developments within India's Global Capability Centers (GCCs) in 2023. KSV, drawing from his extensive experience, discusses the significant surge in engineering roles, the strategic integration of Generative AI, and the evolving synergy between startups and GCCs. He elaborates on how these factors signal the maturation of India's technology ecosystem. KSV articulates the progression of GCCs from their early stages to becoming globally recognized tech hubs. Looking forward, he provides insights into anticipated trends for 2024, emphasizing the critical role of robust leadership and active community involvement in shaping the future. The conversation effectively highlights India's shift from a primarily talent-rich environment to a leadership-driven technological powerhouse, suggesting a promising and influential trajectory for GCCs in the global tech arena. This dialogue not only captures the essence of India's technological evolution but also underscores the GCCs' pivotal role in redefining the global technology landscape. TIMESTAMPS 01:33 How was 2023 for GCCs? 04:11 Is India leadership rich? 05:20 How is control being defined in different regions? 09:14 Are GCCs eating into the share of IT services companies? 12:02 Will GenAI lead to job erosion? 17:45 Forecasts for 2024 in GCCs 19:16 Roadblocks to look out for in 2024 22:07 The Rapidfire

In this episode, Michelle Greene, Chief Information Officer at Cardinal Health explores the the captivating intersection of healthcare and technology with Pari Natarajan, CEO, Zinnov. The conversation delves into how leadership should start with empathy, and the pivotal role of data in revolutionizing healthcare distribution processes. Discover the strategies and insights that drive innovation, resilience, and transparency in the healthcare technology sector. Known for her 20 years of global tech expertise, Michelle’s takes us through her inspirational journey from data analyst to CIO. Michelle's leadership philosophy places a strong emphasis on kindness, collaboration, and servant leadership. She underscores the symbiotic relationship between her success and that of her team, fostering a culture of mutual support. Tune in now, to hear about how business and technology can co-exist in harmony, with the right leadership. 00:56 Michelle's journey to CIO 02:37 Michelle's leadership mantra 04:40 GenAI's impact on talent 07:02 Creating new opportunities for talent 09:01 The intersection of roles within a business 10:15 Data-driven decision making 12:35 Data's relevance across the healthcare supply chain 13:39 Planning for the future 16:02 Keeping the Board informed, at every step 17:26 How to crack innovation

In this brand new episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov, talks to Rick Crandall, Chairman, Donnelley Financial (NYSE-DFIN) and CEO Enterprise Software CEO Roundtable. The enterprise software industry is currently undergoing a rapid transformation marked by several noteworthy trends. Firstly, the shift towards cloud computing continues to dominate the landscape, with businesses increasingly adopting cloud-based solutions to enhance scalability, flexibility, and accessibility. In parallel, the sudden rise of Generative AI has disrupted workflows and talent decisions. Cybersecurity remains a paramount concern, leading to a growing emphasis on robust security solutions as the threat landscape evolves. Finally, the demand for remote work tools and collaboration platforms persists, reflecting the new normal of distributed workforces. These trends collectively shape the enterprise software industry, emphasizing the importance of agility, innovation, and digital resilience for businesses striving to remain competitive in today's dynamic market. The episode explores two crucial aspects – how the enterprise software industry is growing, current trends, and how strong leadership traits are the crux of successful organizations and teams. In today's rapidly changing business environment, leadership is more critical than ever, and enterprise software is at the forefront of innovation and transformation. Discover how leadership traits such as adaptability, resilience, and innovation are essential to navigate the complexities of the digital age. Discussing the latest opportunities in the enterprise software industry, the leaders uncover what major global trends are shaping the industry, the pulse of Mergers and Acquisitions, and how valuation metrics are evolving. Whether you're a seasoned executive, a rising star, or just curious about the future of business, the episode offers something for everyone. Timestamps 1:12 - How is the enterprise software industry leveraging Generative AI? 2:49 - Do CEOs see Generative AI as a threat or innovation opportunity? 3:57 - Is Generative AI looked at as an opportunity to improve productivity? 6:10 - What can value creation look like in the next few years? 8:40 - What were some of the major themes that emerged out of the Enterprise Software Roundtable? 10:36 - What is the current conversation on talent? 11:47 - Has the rule of 40 changed, for investors that are looking to buy enterprise software? 15:25 - What are some traits that a CEO needs, to navigate uncertain times? 16:37 - What are the traits you see in CEOs who are able to scale their companies? 19:08 - Are we going into an era where we see more product-centric CEOs or sales-centric CEOs? 20:38 - Secrets to building a network that has gone 25 years strong

“Success in life is not earning too much. Success in life is spending little” From our extensive conversations with C-suite executives, investors and business leaders over the last 12 months, a key inflection point is how to scale, sustainably. Volatile market conditions, business uncertainty, and global recessionary forces are calling for organizations to think outside the box. In our latest episode of Zinnov’s Business Resilience, Dr. A. Velumani, Founder of Thyrocare sits down with Nitika Goel, CMO, Zinnov, to expound growth strategies rooted in first principles of passion, perseverance and cultivating the right attitude. The conversation explores how frugality, perseverance and passion can help leapfrog a growth trajectory. When Dr Arokiaswamy Velumani stepped foot into Mumbai, India in 1982, little did he know he was going to lead a multi-million dollar business in a few years. A poster child of the theory ‘try, try, try, till you succeed’, Dr Velumani highlights the importance of focus and a learning mindset as the pivotal levers to building a world-class empire. More importantly, his anecdotes are a masterclass in how to build anti-fragile organizations through careful cost management on both the operations and customer sides of business. In his words, “Nobody goes out of business for providing cheaper options .” The Frugal Entrepreneur: Leadership Lessons on Perseverance leaves a lasting impression on how to recalibrate an approach to success by traversing the road less travelled.   Timestamps 0:20 – The building blocks of a good leader 2:01 – The core traits needed to imbibe frugality as a mindset 4:45 – How does a leader maintain focus? 8:17 – How do you balance focusing on now, vs later? 10:20 – How to stay inventive, frugal, disruptive, and focused 12:42 – Dealing with irrelevance 14:43 – Why storytelling is important

  In our newest episode of the Business Resilience series, Pari Natarajan, CEO, Zinnov speaks with Shankar Arumugavelu, SVP & Chief Digital & Information Officer, Verizon Communications Inc., to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. With Gen Z characteristic traits such as voracious appetite for seamless connectivity, personalized experiences, and instant gratification pushing today’s businesses to new heights, it is also prompting never-before-seen experiences, and a round-the-clock customer service experience.   From 5G’s transformative potential to the integration of AI and IOT, the conversation explores the dynamic landscape where the Telecom industry is not just keeping up with the changes, but actively reshaping the future. This engaging discussion with an industry pioneer dissects the pivotal role of customer-centricity in driving this evolution. The two leaders discuss how Telecom companies are reimagining their service offerings, deploying chatbots and virtual assistants to enhance customer support, and leveraging Data Analytics to tailor solutions that predict and meet individual needs.   The episode also touches upon AI and ethics – how data can be relooked at with a more inclusive, and socially aware lens, and why it should be a key area of focus, when tailoring to customer expectations. Using anecdotes and active use cases, Shankar shares how the Telecom sector is ingeniously navigating uncharted waters. He also touches upon Verizon’s current solutions that leverage digital touchpoints, embrace and foster innovation to exceed customer expectations. Whether you’re a tech aficionado, a business leader, or simply intrigued by the evolution of customer service, this episode promises a front-row seat to witness the Telecom industry’s incredible journey toward satisfying the demands of the new-age customer. 1:12 - How are technology trends shaping customer experience for Gen Z consumers? 7:05 - How is Verizon implementing Gen AI? 10:31 - How does automation play a part in customer service? 12:27 - Automation and incorporating human empathy 15:38 - Biases and inclusivity in Digital Twins 17:54 - CIO priorities during a rapid technology evolution 21:13 - Rapidfire round   Read the full transcript here: https://zinnov.com/podcasts/business-resilience/shaping-next-gen-customer-experiences-podcast/  

In this episode of the Zinnov Podcast, Rajat Kohli, Partner, Zinnov, and Rani Pangam, Vice President, Strategy Realization Office, ServiceNow, explore the intricacies of leading successful transformations. Join us as we delve into a wealth of knowledge, experiences, and practical strategies that can revolutionize your approach to change. With her  diverse background and expertise right from law to MIS, Rani provides a comprehensive view of change management, in any set up. Rani and Rajat  discuss the importance of understanding human psychology, aligning stakeholders, and creating a supportive environment to navigate the challenges of change successfully – alongside technology. Drawing from her extensive experiences, Rani provides practical strategies using real-world examples that leaders can apply in their own organizations.  From leading cultural transformations to managing resistance, Rani and Rajat talk about critical factors that contribute to effective change management. The conversation provides a deep understanding of the importance of leadership, communication, and empathy in driving successful organizational change. Whether you’re a change management professional, a leader responsible for driving change, or simply curious about the dynamics of change in organizations – large and small, this episode is a must-listen. 

As we witness rapid advancements in Artificial Intelligence (AI) and Automation, the concept of intelligent bots wielding unprecedented power becomes an intriguing prospect. Will these machines, equipped with ever-evolving capabilities, surpass human intelligence and ultimately dominate our society? The notion may seem like science fiction, but as technology continues to reshape our world and advance at warp speed, it is essential to explore the possibilities, ponder the ethical implications, and navigate the path ahead with caution and foresight. In this thought-provoking episode of our podcast, we delve into the fascinating realm of AI and explore the profound implications of AI bots becoming increasingly smarter, more efficient, and eventually developing the capacity to experience emotions. Chetan Dube, Founder & CEO Amelia, and Lanham Napier, President, Amelia, talk to Pari Natarajan, CEO at Zinnov, about the evolution of AI bots and their potential impact on human productivity. With insights and captivating anecdotes, this episode explores how AI will soon become a way of life, replacing human functions as we know them today. What does AI really mean for us, as a human workforce? Chetan and Lanham offer diverse perspectives on the capabilities of an AI worker, drawing from psychology, neuroscience, and AI ethics, as they delve into the complexities of human-like emotions in machines, powered by AI. Timestamps 2:39 – The implications of Generative AI on Amelia 6:32 – How Amelia is keeping up with disruptions 9:09 – How technology can solve problems while building customer relationships 13:17 – How AI will play a role in the future of SMBs 17:17 – What is the technology evolution required for the world to see digital employees? 21:20 – How is Amelia thinking about catering to different verticals? 23:39 – The role of partnerships in building vertical expertise 24:48 – AI and ethics 27:29 – Making AI global ethics-compliant 29:53 – The future of Amelia

A recent joint whitepaper by Zinnov and Microsoft, noted that 70% of CXOs felt that seamless onboarding and execution can be hampered by inadequate cloud technology infrastructure. In this conversation with Rajat Kohli, Partner at Zinnov, Bhaskar Basu, Country Head – Modern Work, Microsoft India, delves deep into the dynamic world of the gig workforce and explores how technology helps overcome the numerous digital hurdles that gig workers encounter. The two leaders also discuss how technologies can enable widespread adoption of gig economy, especially in light of the talent dichotomy that enterprises are grappling with – layoffs on one hand, skilled talent shortage on the other. Bhaskar also talks about how companies can address gig worker challenges and explore new opportunities. The episode sheds light on the practical applications of emerging technologies, offering valuable advice on how enterprises can leverage these tools to optimize their workforce, streamline operations, and augment their overall talent strategy. Addressing how the workplace today is hybrid in all aspects, Bhaskar and Rajat discuss the potential of apps and tools that enable gig workers to manage their workflow, track time and expenses, communicate with clients, and receive payments seamlessly. In an age where rehiring and gig workers are becoming increasingly common, and ChatGPT is becoming much more prevalent, the role technology has to play in supplementing a workforce will become crucial. Tune in to discover the endless possibilities that technology offers to transform the gig work experience.

The ‘centralized brain’ in the context of an Autonomous Enterprise refers to a centralized system or platform that serves as the core intelligence and decision-making hub for the organization. It draws inspiration from the human brain, which acts as the central command center for processing information, making decisions, and coordinating various functions. In the context of an Autonomous Enterprise, the centralized brain typically involves leveraging advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics to collect, process, and analyze vast amounts of data from various sources. But what is the importance of a centralized decision-making system compared to a human being? In this podcast episode, Alan Trefler, Founder & CEO of Pegasystems, discusses the evolution of digital transformation and the vision for the future of enterprises with Pari Natarajan, CEO, Zinnov. Their conversation reflects on the progress made in digital infrastructure over the past decade, such as Cloud infrastructure, data layers, and advancements in technology. Alan goes on to talk about the need for a centralized brain in enterprise systems to replace the existing decentralized approach, which is scattered across various channels and systems. Alan and Pari also discuss how technologies such as Intelligent Automation are critical to build Autonomous Enterprises, where human involvement is centered around empathy rather than merely running processes. The episode also touches on the role of Pegasystems in serving both legacy enterprises and digital-native companies, emphasizing the significance of having a centralized brain for effective orchestration. Is a paradigm shift in enterprise systems towards a more intelligent, automated, and centralized approach the need of the hour to drive digital transformation? Find out more in this exciting episode.

Artificial Intelligence (AI) has the transformative power to change how businesses across verticals are run. And its newest avatar – Generative AI – stands at the forefront of the technological revolution, offering unprecedented opportunities for innovation and creativity. By harnessing the potential of advanced Machine Learning (ML) algorithms, generative AI has emerged as a game-changing force, pushing the boundaries of what was once considered possible. Today, we find ourselves in an era where machines can not only understand and analyze data but also generate new, original content, sparking a paradigm shift in diverse sectors. In this episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov sits down with James E Heppelmann, CEO, PTC, to explore the effects of AI on physical design. James goes on to explains how AI and ML are already being used in products such as Predictive Analytics, 3D Generative technology, and Computer Vision. Whether Generative AI is ethical or not, emerges a key theme in the episode. After its recent success, ChatGPT emerged as not only a great tool to reduce human effort, but also is a great enhancer of product design, when used as a learning mechanism. The two leaders also discuss the impact of Generative AI on various industries and its potential to transform the role of Marketing, Sales, and Software Development . They also explore how AI can enhance the design of physical products, particularly from a sustainability lens. Jim emphasizes the importance of considering the entire product lifecycle and how AI can contribute to dematerialization, regeneration of designs using greener materials, and improving energy consumption. Tune into this episode to understand the potential of AI in revolutionizing product design and its implications for sustainability and productivity.

Following our series on how Partnership are the key to business growth and success, Rajat Kohli, Partner, Zinnov, speaks to Alyssa Fitzpatrick, Vice President and General Manager, Sales and Marketing Group and Software and Services Partners at Intel in our next episode. In this episode, Alyssa covers how Partnerships can grow businesses by increasing the reach and availability of companies across regions. Rajat and Alyssa talk about how creating a robust, detailed partnering strategy can not only create goodwill, but helps cultivate an ecosystem, and a collaborative mindset. She emphasizes on how data helps companies carve out their product placement, within partner programs. Speaking about the larger community of partners, Alyssa shares her vision on how software companies can all grow, with a more synergetic agenda. Using anecdotes from her 30-year journey, Alyssa compares companies of today with those of decades ago, to describe how the partnership model has evolved, and how it can be made even more effective with data, concrete measurement metrics and a rooting of trust.

The Industrial sector has been at the forefront of some incredible innovations, that have charted the course for the upcoming decade. From Artificial Intelligence (AI), Metaverse, Augmented Reality, Mixed Reality, Quantum Computing, etc., transforming how operations are run, industrial companies are leaving no stone unturned in their quest to be leaders in technology innovations. With over 25 years of experience in research and development, Suresh Venkatarayalu, CTO, Honeywell has been instrumental in driving Honeywell’s technology transformation. In this episode, Pari Natarajan, CEO of Zinnov, sits down with Suresh to explore how digital technologies such as the Internet of Things (IOT) and AI, and Quantum Computing are transforming the industrial sector. As industries become increasingly interconnected, they need to become more efficient and resilient. Suresh shares how Honeywell is leveraging digital technologies to optimize operations, reduce costs, and increase productivity in the Industrial sector. The two leaders also discuss the technologies that will drive innovation and transform how industrial companies operate. The episode also explores the impact of digital transformation on sustainability in the Industrial sector. As part of its commitment to achieving carbon neutrality by 2035, Honeywell is using digital technologies to help its customers reduce their carbon footprint and meet their sustainability goals. Whether you are an industrial professional or a technology enthusiast, this podcast is for you. Listen to this episode to explore the exciting world of digital transformation in the Industrial sector with one of the industry’s foremost leaders.

In the second part of our 2-episode podcast, Avanish Sahai, Board Member, Investor, Mentor for B2B SaaS/Cloud Computing and Non-profits, talks to Pari Natarajan about the challenges that companies face when trying to form meaningful partnerships. While the first episode dived into the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances’ ecosystem, this episode explores the fundamentals of partnerships and how to form value-generating partnerships. Right from building investments in technology, they talk about how partnering strategies help people, and form internal alignment across different functions.  Avanish suggests that the next generation of ecosystem leaders need to be business leaders who know how to make partnerships successful and build a business case for it. Additionally, they need to understand how to measure success and define metrics that the rest of the organization can understand and see the impact of. This rich conversation is filled with case studies, advice, and observations from a veteran who has watched the industry evolve for over a decade. Tune in to this episode to know more.