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Digital Disruption is a Podcast for Business leaders and Tech Entrepreneurs. Each episode of the Podcast I will bring you the stories of founders, CEO’s, innovative thinkers and the people at the grass roots level inside organisations driving through digital transformation, disrupting industries with technology and driving change. Sharing their stories, lessons learned and how they are successfully leveraging technology, to disrupt and drive through change.
About your host: Chris Williams has been helping enterprises and brands to innovate and adopt emerging technologies, driving through digital transformation and change for almost 20 years. Building new revenue streams and defining cutting edge solutions to complex problems. Chris founded and built one of the first management consultancy firms dedicated to supporting organisations going through Digital Transformation, servicing clients across multiple sectors in the UK, USA and Europe.
About your host: Chris Williams has been helping enterprises and brands to innovate and adopt emerging technologies, driving through digital transformation and change for almost 20 years. Building new revenue streams and defining cutting edge solutions to complex problems. Chris founded and built one of the first management consultancy firms dedicated to supporting organisations going through Digital Transformation, servicing clients across multiple sectors in the UK, USA and Europe.
36 Episodes
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Discover the future of UK home buying with Novus Strategy's latest Digital Disruption Podcast episode. Join Pete Gatenby and Chris Williams as they delve into the digital transformation of the conveyancing process, aiming to streamline mortgage transactions and improve customer experiences. Learn about the critical role of data-driven decision-making, the importance of market collaboration, and the innovative technologies shaping the legal tech landscape for conveyancers. To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Discover how AI is revolutionising credit scoring and lending decisions in the UK mortgage sector. In the latest episode of the Digital Disruption podcast, join Pete Gatenby and Chris Williams as they delve into the transformative power of AI in credit scoring and lending decisions within the UK mortgage sector. This insightful discussion uncovers how artificial intelligence is not just reshaping the way we approach mortgage applications but is also setting the stage for a more efficient and customer-centric home buying experience. Highlights of the episode include: The impact of Nvidia's advancements on programming and AI accessibility. How AI can democratise credit access and redefine lending criteria. The importance of synthetic data in developing AI-driven proof of concepts. Collaborative strategies for industry stakeholders to embrace AI innovations. To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
In this weeks episode we focus on the hot topic of interoperability. Across the Mortgage and Home buying landscape, collaboration is a key driver in delivering a better experience for the consumer. But how should Lenders, Law Firms, Vendors and other stakeholders approach building a connected eco-system? In this episode Pete and Chris discuss the current landscape and how the future landscape looks, covering off what you should be considering and the steps you should be taking. To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
In this episode we look at how to leverage continuous improvement cycles to accelerate your adoption of digital technologies. Importantly, we deep dive into how you can use digital maturity measures to identify where there are gaps in your processes and what technologies you need to help improve things. To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Value Stream Mapping is the process of understanding where the value is within the processes that underpin your business operations. In the context of the Home Buying sector, Lenders, Law Firms, Brokers and pretty much any stake holder within the eco-system servicing the borrower or seller can use this framework to help identify and prioritise where they can leverage technology to drive efficiency. In todays episode, we deep dive into what VSM is, how you can use it and what steps to take to start leveraging it in your business today! To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Leveraging No Code & Low Code Platforms to Accelerate Digital Transformation in the Home Buying sector is todays topic of discussion. Pete questions Chris about the opportunity for all stake holders across the eco-system and what you can be doing to leverage this technology. Chris covers: What is Low code and No code environments Approaches to using it for companies of all sizes How to innovate and incorporate quickly into your company to improve processes Use case development and identifcation To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Happy New Year, it's our first episode for 2024 and we're talking predictions and what we think are the key trands to look out for. In this episode Pete and Chris give their views on the key things to look out for in 2024 to include: AI and how it will continue to drive change Leveraging tech in a tough market The importance of human capital To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Because of their ability to innovate and adapt, digitally mature organisations are 26% more profitable than their peers. In this episode Pete and Chris deep dive into how to measure your Digital Maturity and leverage the Novus Digital Index to help you: Gain a competitive advantage Accelerate you digital transformation Where you should be focusing technology assets Improve your ability to respond to chaning market conditions Plus much more To gain access to the NDi (Novus Digital Maturity Index) you can download it for free here: https://www.novus-strategy.com/ndi-download/ To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Exploring Artificial Intelligence and Machine Learning in the Mortgage and Home buying sector is a hot topic! In this episode Pete and Chris deep dive into how AI & ML and the steps you can be taking to navigate around the hype and steer a course directly to deliverying value. Topics of discussion include: What frameworks to utlise to help you navigate the AI & ML The changes and advancements you need to be aware of and how they will impact you How to identify use cases within your organisation The key steps to take to start leveraging AI & ML To discover more about how Novus can help you on your transformation journey visit www.novus-strategy.com To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
We're entering a new phase of transformation in the UK property industry and in this Episode Pete gets Chris to share a his insights covering: Current state versus future state and what exciting is coming down the track Where organisations should be focusing to avoid fragmentation The importance of collaboration The difference between vertical digitisation and the need for a horizontal approach To discover more about how Novus can help you on your transofmration journey visit www.novus-strategy.com To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Exploring the seamless integration of physical and virtual experiences, in this episode Pete and Chris deep dive into Hybrid Customer journeys. Topics of discussion include: Main drivers for Hybrid Customer Journey Why getting right matters The importance of data and how to organise it Mapping the journey and hand off points To discover more about how Novus can help you on your transofmration journey visit www.novus-strategy.com To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Sucheet Amin is a lawyer and the founder and CEO of inCase, a revolutionary award-winning mobile app platform for law firms looking to enhance their communication with clients. The theme we explore in this episode is disruption in the legal space and the adoption of technology. We discuss: The challenges in the legal sector The role of digitial and the importance of adoption The 4 things to consider when deploying technology Why law firms must act now in improving client communciation To find out more about inCase visit - https://www.in-case.co.uk/ To connect with Such Amin visit - www.linkedin.com
In this episode I'm joined by Travis Scholes, Commercial Director at LMS and a veteran of process effciency and customer experince. Having spent over 15 years using lean and agile principles to maximise effciency within operations, all in fincial services settings, Travis brings a wealth of experince and knowledge around transformation. Topics covered Transforming Conveyancing Ways of working Challenges faced and how to overcome them Importance of customer engagement Travis' LinkedIn - https://www.linkedin.com/in/travis-scholes-85575718a/ LMS' website - https://corporate.lms.com/
Jon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility' (IT Revolution Press, Nov 2020) and co-founder of Sooner Safer Happier Ltd, helping large organizations deliver better value sooner, safer, and happier through the application of better ways of working, including agile and lean principles and practices. Topics Jon's book and his background OKRs and focusing on Outcomes Anti patterns and patterns for business agility Achieve big through small Building the right thing Creating a learning eco-system Jon's LinkedIn - https://www.linkedin.com/in/jonathansmart/ Buy the book - Sooner, Safer, Happier
On todays episode of Digital Disruption I’m joined by Oli Cook. Oli is the Co-Founder and CEO of Ekko. You’ll have heard of challenger banks and fintechs, but Ekko is very different. Ekko is the transformative app, debit card and ecosystem that turns the tide on climate change. Topics What inspired the journey Role of fintechs in the green revolution How do you go about starting a challenger bank? What challenges have you faced? Lessons learned so far? Oli's LinkedIn - https://www.linkedin.com/in/oli-cook-2ba72460/ Sign up to Ekko - https://joinekko.earth/
Typically invited by CEOs, Founders and HR Directors, Joanna provide Psychology and wellbeing services to executives and their teams. For any business to thrive and survive, culture and the happiness and well-being of staff is a critical success factor. Operating at the meeting place of business and psychology, Joanna works with individuals and organisations to understand and navigate challenges to growth, fulfilment and vitality. With over 20 years as a business professional, combined with her career as a cognitive and behavioural psychotherapist, Joanna has a unique perspective to become a catalyst for change in a meaningful, real-life way. In this episode we talk about Psychology and wellbeing in the workplace and specifically how it relates to Digital Transformation. Topics: Wellbeing in the workplace Those that say and those that do Success stories Top three things companies should do Joanna's LinkedIn - https://www.linkedin.com/in/jowill/
Howard is an inspiring and passionate speaker, the Founder and CEO of FROM, The Digital Transformation Agency, a Wall Street Journal bestselling author, innovation consultant, and serial entrepreneur. IDG named him one of the “10 Digital Transformation Influencers to Follow Today”, and Enterprise Management 360 named Howard “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” In this episode we talk about Winning Digital Customers, the title of Howards Wall Street Journal best Seller. Topics: The 5 step roadmap to thrive in the digital world Customer journey mapping, shifiting attention to outcomes Optimising for the short term Finding your innovation hero, the champion of change Howards linked in - https://www.linkedin.com/in/tiersky/ Howards company website - https://www.from.digital/ Howards book, Winning Digital Customers - https://www.amazon.co.uk/
Today I'm joined by Andy Alderson, founder and CEO of Vanarama. Andy shares his story around how he has been accelerating their proposition during lockdown and how an AI bot sold 1121 vehicles!! Agile innovation is about quickly delivering a new technology solution, testing its innovative capabilities and then scaling it. Businesses today have to be able to adopt new technologies and ways of working to improve efficiency, deliver better services to clients and to maintain relevance across multiple channels and this need has been accelerated by the Coronavirus Pandemic.
Jac Hughes is a highly experienced agile coach who helps organisations to build high performing agile teams that deliver world-class services and products. Working at the grass roots level inside organisations, Jac articulates with great clarity just what it takes to build agile teams. This is a great interview to listen to for anyone seeking to accelerate their agile transformation.
In this episode I share 4 steps to assess your readiness for transformation. Whilst most companies are on some form of digital transformation, their state of readiness is a key success factor. Regular transformation audits (shared in last weeks episode)help identify readiness issues, so it's important know what steps to take to put in place that readiness to help accelerate your digital transformation.
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