The Upperlimits Show

You've got a database full of past clients and old leads sitting there doing absolutely nothing. Could be 50, could be 300, could be a thousand. Every single one of these people already knows you, already trusts you, already bought from you — and you're ignoring them while spending thousands chasing cold strangers. In this episode, I share the exact 5-email sequence I use to wake up dead databases — the same sequence that took my own list from 25% open rates to 58%, and turned a bloated 6,000-contact list into 2,000 engaged buyers. The results from my own database: Started with 6,000 contacts at 25% open rates. After running the sequence and cleaning non-responders, I got down to 2,000 contacts — but open rates hit 58–60%. Double the industry standard. And now we're making sales. Write these 5 emails this week. Send all 5 within 10 days. Don't stretch it. Keep the momentum. Your past clients are 10x easier to convert than cold leads — stop ignoring the gold mine you're already sitting on. 🔗 Want help crafting these emails for your business? That's what we do in our S3 coaching programs. Links below. Keep it simple. Keep it structured. Make it scalable.   All the links: S3 Coaching Programs https://www.elitegroupcoaching.com.au/programs     Got a question or need some help? Ask us at https://upcoach.com.au/contact     Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness     Or on Instagram https://www.instagram.com/upcoach.coaching     Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  

I recently got 5 quotes for a garage door. Five companies came out, measured up, sent through prices. Guess how many followed up? One. Sort of. A half-hearted text. I'm sitting there with $2K–$5K ready to spend and they can't be bothered following up. This is why most tradies lose jobs — not because their price is wrong, but because their process is broken. In this episode, I give you the exact client nurture sequence I've built with over 100 businesses. It's based on psychology — humans are wired the same way, we all respond to the same triggers. Once you understand this system, you can use it forever. The truth most people miss: Customers don't decide on price. They decide on experience. I had one client beat the biggest stone mason in Canberra on a $16K job — not because he was cheapest, but because he treated the client like gold from first contact. Your competitors are terrible at this. They don't follow up, they don't nurture, they email quotes and hope. If you just show up on time, respond quickly, and have a basic system — you're already in the top 10%. You don't need fancy software. Pipedrive, Go High Level, or even a spreadsheet and some templates. The system matters more than the software. 🔗 Want help building these sequences for your business? That's what we do in our S3 coaching programs. Links below. Keep it simple. Keep it structured. Make it scalable. The only way is up.   All the links: S3 Coaching Programs https://www.elitegroupcoaching.com.au/programs     Got a question or need some help? Ask us at https://upcoach.com.au/contact     Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness     Or on Instagram https://www.instagram.com/upcoach.coaching     Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  

8 out of 10 business owners can't tell me their break-even number. Not even roughly. That's not a strategy — that's gambling. In this episode, I break down the 7 critical numbers every business owner needs to stop flying blind and start making decisions based on facts, not feelings. Plus, I share how one of my builders turned $220K into $1.5 million by applying just one simple concept — the Load Fund. Real client example: My concreter went from chasing payments after completion to collecting 90% during the job — same work, same prices, completely different business. You don't need fancy software. A simple spreadsheet and these 7 numbers will put you ahead of 90% of your competitors. 🔗 Want help getting these dialed in? Check out our S3 coaching programs — Elite Group or Premium Private. Links below. Keep it satisfsimple. Keep it structured. Make it scalable.   All the links:   S3 Coaching Programs https://www.elitegroupcoaching.com.au/programs    Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

Most Australian business owners are brilliant at what they do — but their offers are putting people to sleep. "We're a reputable company providing quality service" isn't an offer, it's a sleeping pill. In this episode, Nick breaks down IMPACT — a 6-step framework reverse-engineered from guys like Alex Hormozi, Frank Kern, and Dean Graziosi. You'll learn why you're not selling a service (you're selling a transformation), how to stack value without adding cost, and how to handle objections before they're even asked. Plus, Nick shows you how to use AI to create complete, converting offers in literally two minutes — work that used to cost $5,000 and take two weeks. If you've ever stared at a blank page wondering why nobody's buying, this one's for you.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

You've got staff, systems, and revenue coming in — but you can't take a holiday, can't turn your phone off, and can't let anyone else touch the important stuff. Sound familiar? That's not a business, that's a trap. In this episode, Nick breaks down the S3 Filter — three tests every business needs to pass: Simple, Structured, and Scalable. Not one or two. All three. Using the Formula One pit stop as a case study (2.4 seconds to change four tyres — that's structure), Nick shows you the difference between a construction business owner working 4am to 7pm with 110 staff versus someone doing $20 million working 24 hours a week from a caravan. One has expanded. One has scaled. You'll walk away with three brutally honest questions to diagnose exactly where your business is failing — and what to do about it.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

Welcome to today's episode, The Objection Assassin, where Nick Psaila from UpCoach shares how his client Craig stopped folding on price and started closing with confidence—going from losing nearly $300,000 a year to running at 28% profit margins. In this episode, Nick breaks down a practical framework for reframing objections as concerns—and addressing them with clarity, evidence, and value. You'll get the exact scripts for the five objections that kill most deals ("It's too expensive," "I need three quotes," "I need to think about it," "Can you do better on price?" and "Others are 30% cheaper")—plus the psychology behind why they work. Through Craig's story, you'll see how a great operator (but reluctant salesperson) transformed his conversations: conversion rates jumped from ~20% to 65%, average job value rose 40%, decision time shrank from two weeks to two days, and the business moved from price-apologising to premium positioning. Whether you're a tradie, consultant, or service professional who hates "selling," this episode shows how to handle pushback without discounting—so you can protect your margins, win better clients, and lead the sale like a pro. Stay tuned as we unpack the language, mindset, and step-by-step system behind objection handling that actually closes—without being pushy.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

Welcome to today's episode, The Premium Positioning Play, where Nick Psaila from UpCoach reveals how one client transformed a business from $530,000 to over $6 million — not by cutting prices, but by becoming the premium choice in his market. Visit www.upcoach.com.au to learn how to position your business as the authority customers aspire to hire. In this episode, Nick breaks down the exact four-layer positioning system that helped his client, Jonathan, stop competing on price and start winning with authority. You'll discover how to shift your marketing, qualification, authority, and communication so customers expect — and are happy — to pay more. From rewriting taglines that scream value, to using qualification scripts that filter out bargain hunters, Nick explains the psychology and system behind attracting high-value clients who respect your expertise and results. You'll also learn how premium positioning isn't about being expensive — it's about being valuable in a way that makes price irrelevant. Jonathan's story proves that when you stop racing to the bottom and start positioning to the top, everything changes — your margins, your reputation, and your mindset. Whether you're a tradie, consultant, or creative professional tired of justifying your worth, this episode will help you master the art of commanding premium prices — and building a business that runs on authority, not discounting. Stay tuned as Nick uncovers how to stop competing… and start dominating.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

Welcome to today's episode, The 72-Hour Cash Hunt, where Nick Psaila from UpCoach shares how one client turned his business around from $280,000 in debt to over $1 million in revenue — using a simple 72-hour system. Visit www.upcoach.com.au to learn how you can strengthen your business cash flow and systemise your success. In this episode, Nick reveals the Cash Hunt Protocol — a proven three-phase framework designed to help business owners uncover money hiding in plain sight. You'll learn how to track down unbilled work, overdue payments, and forgotten deposits using a practical checklist and professional collection scripts that create urgency without desperation. Through the story of John, a construction business owner on the brink of collapse, Nick demonstrates how a focused 72-hour action plan not only rescued the company but set the foundation for long-term profitability and peace of mind. From reclaiming $42,000 in just three days to building systems that ensure cash flow never becomes a crisis again, this episode walks you step-by-step through the strategies that have saved over 40 businesses from closure. Whether you're a tradie, service provider, or small business owner feeling the pressure of slow payments and tight margins, this episode will show you how to regain control — fast. Stay tuned as Nick uncovers the mindset, the moves, and the money-making system behind the 72-Hour Cash Hunt — and how it could change everything for your business.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

Welcome to today's episode, where we dive into the world of virtual support with Charlie Clark from Empire Virtual Support.  Visit www.empirevirtualsupport.com.au to learn how you can streamline your business operations. Charlie shares insights into how their company helps businesses streamline operations by offering expert virtual assistant services. From handling administrative tasks like email and calendar management to providing top-tier customer service and business development support, Empire Virtual Support is dedicated to helping professionals stay organized and efficient. Charlie also highlights the growing demand for virtual assistants and how outsourcing key tasks can lead to significant cost savings, increased productivity, and better focus on business growth. With real-life success stories, we explore how businesses have transformed their workflows with the right support. Whether you're a small business owner, an entrepreneur, or a professional looking to optimize your workload, virtual support might be the game-changer you need. Stay tuned as we uncover the benefits of delegation and efficiency in the digital age!   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

On this episode of The Upperlimits Show, CEO Nick Psaila and guest star Jemma Kennedy, owner and CEO of Hillview Business Services converse about her journey from working in FIFO to starting her own business. Gemma shares how her experience in remote site management led her to establish a business dedicated to transforming industry and compliance standards. We'll discuss the ins and outs of ISO certification, why it's crucial for business credibility and growth, and how Gemma's team helps companies streamline operations for long-term success. Whether you're a business owner, an aspiring entrepreneur, or just curious about the world of industry standards, this episode is packed with insights you won't want to miss! Tune in to discover how these strategies can transform your business and empower your team to thrive. And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of. Go get your note pad start taking notes cause it could be the difference between making or losing money.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

On this episode of The Upperlimits Show, CEO Nick Psaila and guest star James Russell, owner and CEO of Tradie VA converse about streamlining business operations and empowering trades and construction entrepreneurs. Tradie VA are experts in optimizing workflows for trades, discusses their innovative approach to offloading tasks and creating efficient processes. They emphasise the importance of clarity and trust in delegating responsibilities, using AI and video processes to simplify training and operations manuals. The goal is to free up business owners from daily operational burdens and enable scalability without sacrificing quality. Tune in to discover how these strategies can transform your business and empower your team to thrive. And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of. Go get your note pad start taking notes cause it could be the difference between making or losing money. All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

The building and construction industry has turned into an explosive area for businesses. How can you navigate this minefield and prepare for the worst so it does not happen? In this episode of the Upper Limits Show, host Nick Psaila delves into the alarming state of the building industry, offering crucial insights and strategies for entrepreneurs facing challenging times.  Through anecdotes and expert advice, he emphasises the importance of knowing your numbers, planning ahead, and building a solid support network of professionals to navigate potential crises. The 3 Key Learnings: Know Your Numbers and Manage Your Finances Planning for the Unexpected. Seek Professional Guidance and Support. Don't just sit around and wait for crisis to hit and flip your business upside down, turn your problems into profits by prioritizing financial literacy, preparing for uncertainties, and leveraging professional expertise.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

Tired of the status quo, of making just enough to get by, and moving at a glacial pace toward your goals? How can you unlock explosive growth in you and your business? How can you take things to the next level in 2024? In this episode of The Upper Limits Show, Nick & Chris delve into the power of "Thinking Smarter".  Revolutionize your results and explode your success. This is a roadmap to transforming your approach to growth, with insights on how technology and big thinking can redefine what's possible. The 3 key learnings: The reality that rapid growth is attainable and within your reach The importance of leveraging economies of scale. How to break down any barriers standing in your way. You're not just preparing for the future; you're stepping boldly into it.  Turn your vision into reality and push beyond the boundaries of what you thought possible.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

Ever feel like a firefighter battling daily blazes in your business?  Only thing missing is the helmet and hose! Whether it's operational chaos, staff issues, customer dramas or even challenges on the home front, business can seem overwhelming and affect you deeply. Business can be a battlefield, but armed with truth, common ground, and your values, you can succeed.   How can we put out these fires?  Or at least mitigate or plan for them? Identify the Situation: Uncover the truth behind the flames. Establish Protocols:  Clear communication Know Your Triggers:  What is fuelling these fires? Tune in to The Upper Limits Show for insights on controlling the fires and steering your business toward success!   You will learn: Find the truth, ask questions, and build common ground. Establish protocols to prevent conflicts and confrontations. Identify triggers and align decisions with your core values.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ Best part is... it's completely FREE!  

Ever thought about franchising as a way to achieve your business goals?   Or is it possible to factor similar strategies into your business … without the hefty service fees? If so – what should you implement into your growing business? In Episode 5 of The Upper Limits Show, unpack the incredible journey of Jim Penman and the Jim's Group franchising powerhouse. What do they provide and how may it no longer be a "sure thing"? What you will learn in this episode? 1️. Craft killer lead generation funnels. 2️. Build a dream team, inside and out. 3️. Delivering on the client experience. Scale smart and keep that personal touch intact.  Listen in for this and more.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/  Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/  Best part is... it's completely FREE!

Ready to break free from the "Ready Shoot Aim" cycle? To explore the profound impact of reactive thinking on your life, business, and family? How can you preserve your sanity amidst negativity and emerge stronger? Nick & Chris guide you through proactive decision-making strategies, unveiling the transformative power of mindset shifts. In this episode, dive into the Thought-Feeling-State connection with insights from Dr. Joe Dispenza's "Breaking the Habit of Being Yourself." Ready to revolutionize your business approach? Join us on The Upper Limits Show for actionable steps that reshape your thinking and elevate your life and business game. You will learn: How to Master the SOS model: STOP, OBSERVE, SHIFT—saving your sanity in the process. How to Recognize the profound impact of your thoughts on behavior and outcomes. How to Transform adversity into opportunity by re-engineering your thought process.   All the links: Read "Breaking the Habit of Being Yourself" - Dr Joe Dispenza - CLICK HERE Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/  Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/  Best part is... it's completely FREE!

Ready to break free from the daily grind and discover the sweet spot of efficiency? This episode of The UpperLimits Show is your backstage pass to liberating yourself from the non-vital business stuff you contend with daily. Are you spending more time at the post office than making impactful decisions? Do you catch yourself doing tasks that make you wonder, Is this really necessary? It's time for a reality check! How much are those seemingly necessary" tasks really costing you? It's more than you think. Join us as we decode the non-critical versus critical aspects of your business routine. What You Will Learn: 1. How to unlock the secrets of the three Ts: Trim, Transfer, or Trash. 2. A simple way to unveil your hidden inefficiencies. 3. Embrace the power of strategic prioritization for business optimization. Tune in now pave the way to a more efficient and fulfilling business journey!   All the links: Read Clockwork by Mike Michalowicz - CLICK HERE Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/  Best part is... it's completely FREE!

What does a 21-year-old university student and a far-away group of human trafficking survivors have in common?... and how can a pair of earrings tell a tale of immense courage? In the latest episode of The Upper Limits Show, we dive deep into the world of resilience and entrepreneurship, adversity and success. Our guest, Alannah Ghosn, shares her journey with health issues and how it inspired her to make a difference. Learn what drove her to start her own business, and what challenges she faced along the way? Alannah is on a unique mission… and her story reveals how you can thrive in the world of e-commerce while supporting meaningful causes. Tune in for all the insights and inspiration you need. YOU WILL LEARN: How one young woman turned adversity into opportunity. How you can succeed and support others simultaneously The importance of self-care, the power of determination, and the path to success. All the links: Find Alannah's business at https://www.amorelle.com.au   Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your businesses growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/  Best part is... it's completely FREE!

What does it take to go from "Good"…. to "Great"? If you're driven to achieve more, seeking practical tools and strategies to elevate both yourself and your business ... you're in good company here. This is episode one, ground zero of "The Upper Limits Show", and in it we outline what we're about and how we'll deliver. We're on a journey that leads to becoming not only a better businessperson but more importantly … a fulfilled individual, ready to push for those upper limits? Join us on The Upper Limits Show and let's embark on this exciting journey together. You'll learn: Who we are, What we do and Why are we doing this show? What sets us apart? Our aims and goals for all of us… and how we can reach them.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness  Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link  Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA  Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your businesses growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/  Best part is... it's completely FREE!  

A successful organisation will have some form of management system. So, if you're thinking about working in the world of NDIS, OR if you're contemplating growth in any area (and you should be) remember that anything that lifts the standards of your company, will drive business. This is a way to differentiate yourself in the market and give yourself a distinct competitor advantage. Certification will always facilitate growth and performance! ---------------------------------------------------------------------------------------------- On Coaching Conversations, today's guest speaker is Natasha from QMS, a leading provider of assessment and certification services. QMS is a CAB – a conformity assessment body. Natasha anchors a people-driven team that simplifies certification and makes things super easy for businesses. If this critical certification is on your to-do list, here's how you can learn to expand your opportunities and participate in tenders! Time Code/Show Notes 0.26  Introducing QMS and Natasha – a brilliant system auditor, manager and consultant, highly experienced across NDIS, risk management, work, health and safety, health care and so much more. 2.03  QMS have powers to certify organisations to international standards. When you meet a special set of requirements, certification will set you above others in your industry. 4.10  Nick and Natasha discuss the evolution of HR. HR is about empowering people to achieve organisational goals. Is it mired in paperwork? Are people scared of HR? How has it changed over the decades? 5.54  NDIS exists to support people with disability. Unregistered and registered providers have access to different need groups. Natasha and QMS can make recommendations to the commission to assist businesses with registration. In fact, they get organisations "ready" to work in the NDIS sphere. Making sure you have policies and procedures in place as quality indicators. 8.25 Have you considered how to become NDIS accredited? There are opportunities across many industries – ie. construction businesses to build houses for NDIS participants. It can be both philanthropic and financial in reward. 8.50   When you become accredited in any area, you have lifted your organisation's standards. In construction, it has brought recent reward with 140 registered NDIS builders having received an extraordinary number of opportunities in a short space of time. 10.52  If you're a builder, you require sound accreditation to build a certain standard of disability accommodation. There are design rules for dwellings to meet requirements with a huge demand for more accommodation across the country. 13.07  How do you prepare to become certified, so you can take on NDIS jobs?  Know what you want your business to achieve and how you want your business to support NDIS participants to support your application process. 14.27   Do you have a management system certified to an international standard? Often this is a requirement if you're applying for tenders! For example, areas in asbestos and demolition. Build efficiencies and elevate business. Accreditation to a quality management system will win you jobs over those you do not have them. 17.02  It's never too early to seek ISO certification. Build your management system around those standards anyway… it's not a bad thing to have an un-accredited system. 20.25  For more information on this podcast and how you can certify your business with QMS, reach out to Nick and Chris at ask@upcoach.com.au or contact Natasha direct, by Googling QMS or email NDIS@QMS.com.au today.