Talk Talent To Me

Monica Marquez has held big titles at Google, EY, and Goldman Sachs, but now she's teaching companies how to ditch their outdated playbooks and embrace a new way of working with AI. In this episode, Monica and Rob unpack why the people team, not IT, needs to lead AI transformation, how to automate without losing the human touch, and what it really means to "unlearn" your way to better work. She shares how her team at Flipwork is helping organizations build adaptive, human-centered workflows and why leaders must create safe spaces for experimentation. Also discussed: how to turn prompting into repeatable agents, the problem with "work slop," and why the best AI onboarding might come from a Clippy-inspired bot named Flippy. 📌 Key Takeaways AI transformation must be people-led, not tech-led Unlearning is the new competitive edge in a world moving faster than ever "Work slop" is real, and AI isn't to blameHigh-value work starts when you stop doing what AI can do faster The best use of AI is treating it like an intern, not an oracle Prompting is table stakes. Turning prompts into agents is the real differentiator Empowering people to automate their own workflows requires safe space and structure People teams must guide AI adoption to protect ROI and increase tool adoption AI should amplify your "authentic intelligence," not replace it A modern talent strategy must account for psychological safety, rapid experimentation, and clear permission to try new things   🔗 Links ¡Ay, Ay, Ay, AI! Newsletter Monica Marquez on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production    

Tony Castellanos has seen recruiting from every angle: Google, Square, various startups, and now as Head of Compensation & Talent at Nextdoor. In this episode, Tony breaks down how his team is using AI to rethink recruiter training, eliminating the "practice on candidates" problem by simulating real conversations with virtual personas. He and Rob also dive into community-led recruiting, why values alignment trumps pedigree, and how automation should empower recruiters to be more human. Also on the mic: the death of the "Apply Now" mentality, the future of AI interview agents, and why Nextdoor's most beloved teammate might be a benefits bot named Ben.   🔑 Key Takeaways: AI-driven training gives recruiters reps without risking candidate experience Recruiter excellence starts with values alignment and relationship building Referrals aren't just about "who do you know", they're part of a broader community activation strategy Recruiters should act like talent strategists, not inbox managers Tools like CodeSignal enable voice-to-voice interview simulations with real-time feedback Giving AI agents names and personalities makes adoption more natural and team-friendly 🔗 Links Tony Castellanos on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

André Martin has been CLO at Nike, Mars, and Target, so when he talks about the cost of disengagement, we listen. In this episode, André joins Rob to talk about his new book Wrong Fit, Right Fit, why work feels broken for so many, and what leaders can do about it. From rewriting job descriptions to rethinking culture as a daily operating system instead of a poster, André lays out a blueprint for restoring energy, engagement, and trust inside modern organizations. Also discussed: why climbing the ladder might take you further from your craft, how companies can stop catfishing candidates, and why your offsite might be a total waste of time. 🔑 Key Takeaways: Work is always happening, which is why companies must intentionally design for recovery and restoration Culture is not a value statement, it's how work actually gets done, shared, and socialized Disengagement is expensive; $9.6 trillion in lost productivity comes from people doing the wrong work in the wrong place Protective narratives are a red flag; rationalizing and blaming are signs of misalignment The best offsites are not packed with content, they are focused on building deep relationships and trust Promotions should not pull people away from their craft; getting better at your job should not always mean managing more people A more honest hiring process that includes how ideas are shared and decisions are made can reduce bad-fit attrition 🔗 Links Wrong Fit, Right Fit: Why How We Work Matters More Than Ever André Martin on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Tracy Layney has led HR at iconic brands like Levi's, Old Navy, and Shutterfly, so it's no surprise she's now training the next generation of CHROs at the University of Chicago's Booth School of Business. Tracy joins Rob to unpack why HR's role is more complex (and powerful) than ever before, and how her coursework is helping senior people leaders develop the human capital strategies their companies desperately need. She breaks down the people-side of big moves—like Levi's exit from Russia—and shares the three-pillar framework she teaches for linking business goals to people strategy. Plus: why HR still doesn't speak the language of business, and how she's helping to change that   📌 Key Takeaways Tracy's journey from org strategy consulting to CHRO to professor Why executive HR education is finally getting the attention it deserves A behind-the-scenes look at Booth's program for future CHROs The people-side of major business decisions, like Levi's exit from Russia Why the CHRO role is more complex, and more influential, than ever The three-pillar framework for building a scalable human capital strategy How to tailor people strategy without reinventing the wheel Why HR still doesn't speak the language of business, and how to change it The disconnect between strategic frameworks and HR's day-to-day execution Tracy's take on lifelong learning, fractional work, and what's next in her career   🔗 Links Tracey Layney on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Angela Briggs-Paige, Chief People Officer at Acelero Learning, joins Rob to share why HR is not your friend—and that's a good thing. Angela breaks down how she shows up as a business leader first and a people expert always. She shares how she earned her seat at the boardroom table, what it really takes to build employee-led career paths, and why performance reviews need a serious glow-up. Plus: Angela's approach to employee growth (spoiler alert: it involves passports), starting her own fractional CPO business, and never, ever being out-peopled. 📌 Key Takeaways Why HR isn't your friend How to speak "business" instead of "HR" to get heard in leadership rooms The courage it takes to challenge decisions in the boardroom "I will not be out-peopled": Angela's mantra for CPO credibility How Acelero is replacing performance reviews with employee-led "career passports" The mindset shift from "how do we keep people?" to "how do we make staying a meaningful choice?" Why enabling managers as coaches, not judges, is the key to performance development The case for giving employees homework before their 1:1s How expanding her portfolio beyond HR helped Angela grow as a business leader What her fractional CPO venture People Power is teaching her about right-sizing HR strategy for scale   🔗 Links Angela Briggs-Paige on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Michelle Brooks, Chief People & Culture Officer at Security Compass, joins Rob to unpack what it really means to lead with "compassionate candor." She shares how feedback norms are shifting for Gen Z, how she built a truly strategic people function without a traditional HR background, and why HR's identity crisis is holding the industry back. Plus, Michelle gives a front-row look at how her team is driving AI adoption across the business—from launching an internal AI council to treating AI like the biggest change management initiative of the decade. This episode is packed with spicy takes, real talk about feedback, and a blueprint for how HR and IT can actually partner to move AI from buzzword to business driver.   📌 Key Takeaways Why Gen Z wants more feedback, and how to deliver it with "compassionate candor" The problem with radical candor and how it's been quietly rebranded Why feedback is often withheld from leaders, and how Michelle invites it in The myth that HR needs permission to have a seat at the table How Michelle's background in sales and recruiting helped her avoid HR "learned helplessness" Why HR still suffers from an identity crisis How Security Compass is treating AI adoption as a company-wide change management initiative The structure and purpose of their internal AI council, governance committee, and AI champions program The growing alliance between HR and IT How to make the business case for leading AI adoption from the people function 🔗 Links Michelle Brooks on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Katya Laviolette, Chief People Officer at 1Password, joins Rob to unpack how the company scaled from a scrappy, consumer-first startup to a 1,400-person B2B security powerhouse. She shares why shifting from B2C to B2B hiring isn't just about adding new roles—it's about evolving core competencies. Katya also explains how her team uses "anti-recruiting" to scare off the wrong candidates, and how being brutally honest during the hiring process actually leads to better retention. Plus: why every company is a train ride, and you don't have to ride the whole way. 📌 Key Takeaways Why 1Password eliminated the "Apply Now" button—and what it means for candidate experience How hiring changed as the company shifted from B2C to enterprise B2B The buy-vs-build approach to talent in cybersecurity and SaaS Why "anti-recruiting" is a crucial part of high-growth hiring How to design an interview loop that screens for ambiguity tolerance The difference between relevant experience and transplanting culture Why some hires are "lifers" and others join for a chapter—and that's OK Katya's metaphor for growth: scaling a company is like a train ride Why strong employer branding should repel as much as it attracts How candidate curiosity and specificity signal long-term success   🔗 Links Katya Laviolette on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Rob reconnects with longtime friend and HubSpot's VP of Talent Acquisition & Mobility, Becky McCullough, for a conversation that spans nearly a decade of growth, both personal and organizational. Becky shares how trust, flexibility, and curiosity have kept her at HubSpot for 10+ years, and why she encourages her team to take recruiter calls (really). They also dig into HubSpot's AI-first approach to hiring, performance, and engagement, including how they're assessing AI fluency without bias, and why "show your prompt" might be the new "show your work." Plus: Becky's spicy take on why direct reports shouldn't be part of hiring their boss.   📌 Key Takeaways Why Becky encourages her team to take phone screens with external recruiters—and how it builds trust HubSpot's shift from reactive HR to strategic workforce planning How AI fluency is becoming table stakes in hiring (and how to assess it equitably) The role of trust in employee engagement surveys—and why honesty is a signal Why Becky believes direct reports shouldn't help hire their boss How HubSpot uses Qualtrics and AI to synthesize feedback fast The balance between fast AI adoption and responsible implementation Why hiring is (still) a team sport—and TA shouldn't be "the hiring police" 🔗 Links Becky McCullough on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

✍️ Episode Description  Jessica Swank didn't set out to be a Chief People Officer—but when the opportunity found her, she said yes. Now CPO at Box, Jessica joins Rob to share her unconventional career journey and how she's helping lead the company into its next era as an AI-first organization. She explains why AI is more about change management than tech, what it means to build cross-functional partnerships that work, and why every Boxer (even the CEO) has to pass an AI quiz. Jessica also reveals how Box rolled out an internal AI agent that writes job descriptions in seconds, and why "return on time" is her new favorite metric. Plus: a cameo from Jeep, her 7-year-old's favorite GPT agent. 📌 Key Takeaways Jessica's journey from recruiter to Chief People Officer Why she nearly said no to the CPO role at Box What it's really like to lead HR during a global shutdown How Box is approaching AI as a cross-functional, people-first initiative Why HR should lead AI strategy—not just adoption Box's three-pillar framework for AI: Optimize, Elevate, Amplify The ROI of AI? Try ROT—Return on Time How Box built an AI agent that drafts JDs from intake calls Why every employee at Box is required to pass an AI enablement course How to grow with a company instead of being outgrown by it Why "get comfortable being uncomfortable" is still the best career advice 🔗 Links Jessica Swank on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Jim Conti, Talent Partner at Hyde Park Venture Partners, joins Rob to unpack what it really means to support startups from the VC side. He shares how his role has evolved from operator to advisor, why he often tells founders not to hire, and what makes a great first head of marketing hire. Jim also explains how talent leaders can earn influence without ownership, translate TA metrics into business outcomes, and become the first call when founders hit a crisis. Plus: the real reason boards don't care about your hiring speed. 📌 Key Takeaways: What a talent partner actually does at an early-stage VC How to support portfolio companies without getting embedded full-time Why hiring should be a last resort—not a first instinct The bowling bumper metaphor for talent advisory How to guide founders through hiring their first execs How to build trust and become the first phone call when things go sideways Why talent teams need to shift from "function" to "impact" when reporting to boards Common TA metrics boards don't care about—and what they do want instead Why talent leaders must stay curious about AI, automation, and tooling The evolution of recruiting from high-volume hiring to strategic headcount planning   🔗 Episode Links: Jim Conti on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production  

Delivery Hero's Chief People and Sustainability Officer, Ana Mitrasevic, joins Rob to challenge the status quo of performance management. Drawing on her experience in both HR and product, Ana makes the case for replacing rigid review cycles with tech-enabled, real-time performance enablement. She shares her vision of a two-sided internal talent marketplace, explains why traditional career ladders don't cut it anymore, and offers a smart hiring hack that both CFOs and CPOs can get behind. Plus, a friendly invite to watch high-drama basketball in Serbia.   Key Takeaways: Why performance enablement should replace traditional performance management How technology can identify real-time strengths and skill gaps without a manager's input Why annual reviews and rigid nine-box grids no longer serve high-performing teams How to build an internal talent marketplace that empowers nonlinear, skill-based career moves How to use "next-level-down" backfills to create internal mobility and reduce costs What HR can learn from product management: test, iterate, de-prioritize Why values and behaviors may matter more than skills in internal hiring How to scale talent discovery beyond one-off relationships and gut feeling Ana Mitrasevic on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Tina Bright wasn't looking—but Inter-Con Security found her anyway. In this episode, Tina shares how a well-timed drink with the CPO turned a polite decline into a fast-tracked offer. She unpacks her playbook for entering a new org, from low-hanging fruit wins to tech stack audits, and explains why TA leaders should stay curious about the latest tools (even when they're not buying). Tina also reflects on evaluating career moves with intention—and why working for someone who gets TA can be a game-changer. Key Takeaways: How a casual drink turned into a senior leadership role The importance of surveying stakeholders early in a new role Low-lift, high-impact wins to build credibility fast Evaluating ATS and CRM options that actually fit the business Why TA leaders should demo new tools—even without a buying need How to spot when a company is truly invested in talent acquisition Tina's three-question framework for evaluating new opportunities Why company culture (and who you report to) really matters Tina Bright on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Ken Bouchard, VP of Talent Strategy at BJ's Wholesale Club, joins Rob to break down how he led a full-scale HR transformation—without losing sight of the business. From splitting strategic and ER functions, to killing off "HR vanity projects," Ken explains how he restructured his team to be faster, sharper, and more aligned to outcomes. Plus, he shares why some projects should be shelved even if they succeed, what HR can learn from restaurants, and how a little time in Iceland goes a long way for clarity. Key Takeaways: Why BJ's split employee relations from strategic HR—and how it improved both How to kill off "HR vanity projects" (even the successful ones) A practical framework for aligning HR work to real business outcomes Why HR pros should treat internal teams like customers The value of front-of-house/back-of-house thinking in HR org design Why experience across multiple HR domains leads to better leadership How to grow your career in HR when key processes only happen once a year The importance of postmortems—even when things go well   Ken Bouchard on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Trisha Degg joins Rob to unpack her zigzagging path through sales, HR, venture capital, and back to the hiring trenches as Head of Global TA at Rush Street Interactive. She shares how "Googling her way through HR" (pre-AI!) made her a sharper TA leader, why she hired a former recruiter to wrangle ATS chaos, and how her team is using AI to reverse-engineer their best hires. From global hiring hurdles to cleaning up messy data, Trisha proves that building scalable talent processes is as much about grit as it is strategy—plus, there's tomatoes. Lots of tomatoes Key takeaways: Why cross-functional experience makes for stronger talent leaders How to clean up and future-proof your ATS and headcount data The value of hiring scrappy, fast learners into ops roles Using AI to identify common traits among top performers Tips for globalizing recruiting processes across 20+ countries How to build a strong CPO relationship (and why it matters) Trisha Degg on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

TTTM welcomes back Dom Farnan, who shares her journey from being the CEO of DotConnect to her current role as Head of Business Recruiting at Groq. Dom discusses the challenges and learnings from her transition, the importance of communication in leadership, and the need for a tailored recruiting process that aligns with the company's values. She emphasizes the significance of educating hiring managers about the recruitment process and the importance of choosing the right clients for successful partnerships. Dom also shares insights on assessing talent and the qualities that make a great recruiter, concluding with her thoughts on curiosity as a key value in recruitment. Dom Farnan on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Show Notes & Key Takeaways Show Notes EnterpriseDB CHRO Einav Lavi shares how she transformed from finance instructor to business-focused HR leader by speaking the language of executives—revenue, costs, and ROI. She details challenging a COVID-era 20% layoff mandate with data-driven alternatives that saved nearly $1M, leading company-wide AI implementation, and positioning HR as "builders of the business" rather than policy enforcers. The conversation covers earning executive credibility through commercial fluency, courage to challenge leadership decisions, and viewing HR as a strategic change management function. Key Takeaways Speak business language: Translate HR initiatives into revenue impact, cost analysis, and ROI rather than engagement scores or time-to-fill Challenge with data: Respond to executive decisions with financial models and alternative cost analyses, not emotional appeals Earn credibility through commercial fluency: Understand revenue, margins, and business metrics to gain genuine executive partnership Lead cross-functional change: Position HR as change management experts who can spearhead company-wide initiatives like AI implementation Use HR as transformation pilot: Test new processes within your department first, document results, then scale across the organization Master the "why" in communication: Focus on explaining why changes benefit the business, not just what changes are happening Invest in business knowledge: Understand different departments' priorities to become a true business partner rather than order-taker Commit to continuous learning: Block dedicated time for market trends, financials, and industry developments that impact your company   Einav Lavi on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Show Notes Lucia shares her unconventional career philosophy: choose companies over jobs. With experience at Yahoo, Patreon, and six years at Virta, she argues that job titles, managers, and compensation frequently change, but company mission remains stable. The conversation explores Virta's unique hiring challenge of needing 20-50 healthcare coaches and providers within weeks due to unpredictable patient enrollment. Their solution: a 4,500-person talent community (4x their workforce) maintained through regular communication, cohort-based hiring, and radical transparency to enable rapid deployment when demand spikes. Key Takeaways • Choose company over job details: Focus on company mission and ethos rather than specific titles, managers, or compensation—these change frequently while mission stays stable. • You are the asset: View your skills as portable value that can be applied anywhere, not tied to a specific role or company. • Mission alignment prevents burnout: Working for organizations whose purpose resonates with you provides emotional fuel during difficult periods. • Build talent communities at scale: Virta maintains 4,500 people (4x workforce) with regular communication, enabling rapid hiring for unpredictable demand. • Use cohort hiring for transparency: Set hiring dates reduce uncertainty and improve candidate communication about timing and expectations. • Simplify your tech stack: Consolidating tools reduces complexity and costs while improving focus on relationships. • Prioritize authentic recruiting: Transparent, anti-sales communication builds better candidate relationships than traditional "selling" approaches. • Consider fractional work: Consulting and fractional roles offer flexibility to wait for aligned opportunities while maintaining income. Links Lucia Guillory LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Gianna Driver, a seasoned Chief People Officer shares her stance on eliminating cover letters and resumes, the mutual evaluation process during job searches, and the critical questions candidates should ask to assess company culture. Gianna emphasizes the importance of in-person interactions and offers valuable advice for job seekers navigating a challenging market.   Takeaways Should we eliminate cover letters and resumes? Job searches are a mutual evaluation process. Asking the right questions to gauge company culture. Tuning in to subtle cues during interviews. Knowing your worth independent of your employer. Gianna Driver on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production

Helen Burns, the Global Talent Director at Owkin, about her unique journey in talent acquisition. Helen shares her transition from freelance consulting to an in-house role, the importance of long-term talent strategies, and the challenges of building a talent team in a rapidly changing industry. They discuss the significance of employer value propositions, company culture, and navigating imposter syndrome in career growth. Helen emphasizes the need for clarity in attracting talent and the importance of being open to learning and adapting in a new environment. The Global Talent Scout role emphasizes proactive recruitment strategies. Balancing immediate hiring needs with long-term talent strategies. Imposter syndrome can be overcome by reflecting on past achievements. Helen Burns on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production  

Summary In this episode, Rob interviews Jonathan Graber, the head of talent at Gynger, discussing his journey from agency recruiting to in-house talent acquisition. They explore the challenges and rewards of transitioning roles, the importance of setting deadlines in hiring, and the diverse responsibilities that come with working in a startup environment. Jonathan shares insights on managing priorities, the significance of people operations, and how to navigate the complexities of talent acquisition in a fast-paced setting. Takeaways The 10 80 10 rule illustrates how people respond to requests. Transitioning from agency to in-house recruiting Adding People Ops responsibilities Prioritizing recruitment based on urgency and revenue impact. Managing multiple roles in a startup requires effective triage.   Jonathan Graber on LinkedIn LHH Recruitment Solutions  A Beautiful Working World A Soundbeam Studios Production