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I Hate Numbers: Simplifying Tax and Accounting
I Hate Numbers: Simplifying Tax and Accounting
Author: I Hate Numbers
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For some, watching paint dry, or a poke in the eye is better than dealing with their business numbers. I get it, numbers can be scary, confusing, and boring, not what your business is meant to be about.
But here’s the thing. If you’re serious about your business, you need to grab hold of your numbers, and connect with them. Falling in love with them may feel weird, but at least be on friendly terms with them if you want your business to survive and thrive.
Numbers make you accountable, showing you the financial impact of your successes, a route map to success and highlighting those flip-ups. Above all, learning to love & use your numbers means you have a better chance of making money, what’s not to love.
Fundamentally business is there to make money. You need to make money to survive and have impact. It’s about knowing how your future is going to pan out.
As a business finance coach, financial story teller and tax advisor, I've helped thousands of businesses over the years.
I love numbers, but I get it that not many businesses will do so. I want to share my love of numbers through my podcast, to make it accessible, to help you and your business power forward.
My aim is to make this podcast listener friendly, jargon and BS free.
In the words of W.E.B. Dubois “When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books. You will be reading meanings.”
But here’s the thing. If you’re serious about your business, you need to grab hold of your numbers, and connect with them. Falling in love with them may feel weird, but at least be on friendly terms with them if you want your business to survive and thrive.
Numbers make you accountable, showing you the financial impact of your successes, a route map to success and highlighting those flip-ups. Above all, learning to love & use your numbers means you have a better chance of making money, what’s not to love.
Fundamentally business is there to make money. You need to make money to survive and have impact. It’s about knowing how your future is going to pan out.
As a business finance coach, financial story teller and tax advisor, I've helped thousands of businesses over the years.
I love numbers, but I get it that not many businesses will do so. I want to share my love of numbers through my podcast, to make it accessible, to help you and your business power forward.
My aim is to make this podcast listener friendly, jargon and BS free.
In the words of W.E.B. Dubois “When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books. You will be reading meanings.”
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Companies House identity verification is now a mandatory requirement for directors and persons with significant control (PSCs). If you run a company in the UK, this is no longer something you can put off for later. It is now part of the compliance landscape for businesses, charities, and social enterprises.In this episode, we explain why these rules were introduced, what the deadlines mean for existing companies, and most importantly how you can complete the process smoothly without unnecessary stress.We also explain how our team at I Hate Numbers can help verify your identity and ensure everything is correctly linked to your Companies House records.Why Identity Verification Was IntroducedFor many years, the UK company register allowed individuals to form companies with very few identity checks. While that made it easy for entrepreneurs to start businesses, it also created opportunities for fraud, hidden ownership, and misuse of company structures.As a result, the government introduced the Economic Crime and Corporate Transparency Act. One of the key changes is the requirement for identity verification for company directors and persons with significant control.The purpose is simple. Companies House wants to ensure that every person listed on the register is a genuine individual responsible for the company they are connected to.Important Deadlines for Directors and PSCsThe new rules officially came into force on 18 November 2025. Since then, anyone forming a new company must verify their identity before they can even begin the registration process.For existing companies, there is currently a transition period.Directors must complete identity verification before submitting their next confirmation statement. If verification has not been completed, Companies House may reject the filing.For persons with significant control who are not directors, the verification window is triggered by the month of their birth.The 14-Day PSC WindowIf you are a PSC but not a director, your verification deadline is linked to your birth month.From the first day of that month, you have 14 days to complete the identity verification process.This staggered system helps Companies House avoid millions of people verifying their identity at the same time.However, it also means you need to stay alert to ensure your deadline is not missed.What Happens After You VerifyOnce your identity has been successfully verified, you receive a personal verification code.This code becomes your permanent Companies House identifier. The important point is that you only need to complete identity verification once.If you hold multiple roles across different organisations, the same personal code will apply to all of them.However, if verification has not been completed before filing a confirmation statement, Companies House may reject the filing and flag the company for non-compliance.How Identity Verification Can Be CompletedOption 1: Complete It YourselfYou can verify your identity directly through the GOV.UK login system.This usually involves uploading identification, completing a facial recognition check, and confirming your details through the government portal.For some people, this process takes only a few minutes.However, many business owners find the process frustrating if documents are rejected, technology fails, or identification cannot be verified immediately.Option 2: Use an Authorised Corporate Service ProviderThe alternative is to complete identity verification through an authorised corporate service provider (ACSP).At I Hate Numbers, we are registered as an authorised provider with Companies House. This means we can verify identities on behalf of directors and PSCs and submit the verification directly to the register.Rather than navigating the process yourself, we take care of:• verifying identification documents• performing the necessary identity checks• submitting verification to Companies House• ensuring your personal verification code is correctly linked to all your rolesFor many business owners this removes the stress of dealing with the system themselves and ensures everything is done correctly.Why Many Business Owners Use Our ServiceMany directors choose to complete verification through us because they want peace of mind that the process has been handled properly.This service is particularly helpful if you:• run multiple companies• live outside the UK• have a complex company structure• prefer professional support handling complianceOur team ensures that your Companies House records remain compliant and that your identity verification status remains correct across your roles.If you would like support completing your identity verification, our team is happy to help. Simply get in touch through our contact page and we can guide you through the process and ensure everything is submitted correctly.Many directors find that having professional support saves time, reduces frustration, and provides reassurance that everything has been handled properly.Episode Timecodes00:00 – Introduction to Companies House identity verification00:20 – Why identity verification was introduced01:06 – Overview of the new rules from November 202501:29 – The PSC birth month verification rule02:50 – Director deadlines and confirmation statements03:11 – Understanding the Companies House personal code03:56 – Consequences of missing verification04:36 – The two ways to verify your identity05:00 – GOV.UK self-verification explained05:21 – Using an authorised corporate service provider06:39 – Why the new rules matter for every organisation07:18 – Final advice and next stepsFurther Support📘 Book https://www.ihatenumbers.co.uk/i-hate-numbers-book/🎧 Podcast https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/🌐 Website https://www.ihatenumbers.co.ukIf this episode helped clarify Companies House identity verification, share it with another business owner who needs to hear it.Plan it. Do it. Profit.
In this episode of the I Hate Numbers podcast, we discuss something that many small business owners have not fully realised yet — the hidden cost behind Making Tax Digital for Income Tax. For decades the system was straightforward. You earned money, logged onto the government website, submitted your tax return, and paid what you owed. It was a public service funded through taxes. However, from April 2026 that arrangement changes significantly. HMRC will close the free self-assessment filing portal for many taxpayers and require the use of third-party software instead. We call this the software tax.What Is Making Tax Digital for Income Tax?Making Tax Digital (MTD) is HMRC’s long-term programme to modernise the tax system and reduce errors in reporting. In theory, digital record-keeping can reduce mistakes and improve efficiency. We support digital accounting in principle. In fact, tools like Xero cloud accounting can save time, improve visibility, and help businesses make better decisions. But the concern is not digitalisation itself. The concern is forcing taxpayers into paid software just to comply with the law.The Timeline for MTDThe rollout schedule has already been announced:April 2026:Sole traders and landlords with income above £50,000 must comply.April 2027:The threshold falls to £30,000.Future plans:The threshold could fall to £20,000.Importantly, this threshold refers to income, not profit. That means even relatively small businesses may fall within the rules.More Reporting, Not LessInstead of filing one tax return each year, businesses will need to submit:Four quarterly updatesAn end-of-period statementA final declarationThat means significantly more reporting — and all through third-party software.Why This Creates a “Software Tax”HMRC’s official position is that taxpayers must use recognised commercial software. In effect, this creates a new financial burden. To comply with tax law, individuals must now enter a commercial marketplace and pay for software subscriptions. Some providers offer “free” tools, but many of these operate on a freemium model where additional features quickly trigger subscription fees. Even some bank-provided software requires you to open accounts with specific institutions. Access to tax compliance should not depend on where you bank.The Government’s JustificationHMRC estimates the UK tax gap at around £46.8 billion. A large proportion of this gap comes from small business errors or incomplete reporting. Digital systems could certainly help reduce those mistakes. However, if the government expects taxpayers to adopt new digital systems, it could reasonably provide a basic free tool to enable compliance.A Practical SolutionWe are not asking for government software that replaces commercial accounting tools. Instead, we believe a basic state-owned compliance tool should exist that allows taxpayers to:Maintain a simple digital ledgerSubmit quarterly updatesUpload spreadsheet dataFile their final declarationSpreadsheets are already digital. There should be a straightforward way to upload them without needing paid intermediary software.Why This MattersThis is not simply a technical change. It is about fairness and accessibility. Tax compliance has historically been free at the point of use. Requiring businesses to purchase software simply to fulfil legal obligations introduces a new cost for millions of taxpayers. Small businesses, freelancers, and landlords will be affected most.What You Can DoIf you care about keeping tax compliance fair and accessible, there are a few practical actions you can take:Sign the petition to stop the software taxWrite to your MPShare the issue with other business owners and freelancersSpread awareness about the impact of Making Tax DigitalYou can learn more and support the campaign here: 🔗 Stop the Software Tax CampaignEpisode Timecodes00:00 – Introduction and the broken tax deal00:45 – What Making Tax Digital means01:45 – Timeline for MTD rollout02:40 – Why this creates a software tax03:40 – HMRC’s justification and the tax gap04:20 – Why a government tool should exist05:00 – What action business owners can take05:30 – Final thoughtsFurther Support📘 Book https://www.ihatenumbers.co.uk/i-hate-numbers-book/ 🎧 Podcast https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/ 🌐 Website https://www.ihatenumbers.co.uk If this episode helped clarify the changes around Making Tax Digital and the growing conversation around the software tax, share it with another business owner who needs to hear it. Plan it. Do it. Profit.
Cloud accounting is one of those topics that too many business owners, freelancers, and creatives ignore until it is too late. In this episode of I Hate Numbers, we make the case for why cloud accounting is not just a nice-to-have but a genuine game-changer for anyone running a small business. Whether you are currently relying on spreadsheets, paper receipts, or desktop software, this episode will show you what you are missing and what it is costing you.What Is Cloud Accounting?Cloud accounting means using software that lives online to manage your business finances in real time. It is not simply swapping a spreadsheet for an app. It covers invoicing, reporting, expense tracking, bank feeds, and much more. The key difference is access and immediacy. You can log in from your phone, laptop, or tablet from anywhere. You can see exactly where you stand financially at any given moment, without waiting until the end of the month or the end of the year. We paint a practical picture here. Imagine finishing a client meeting in a coffee shop, pulling out your phone, and sending an invoice on the spot. That invoice lands in your client's inbox immediately, your accounts update instantly, and your chances of being paid promptly increase significantly. That is cloud accounting working as it should.Why It Matters: The Real Business CaseToo many business owners are still disconnected from their numbers. They treat bookkeeping as an annual chore, something to deal with at tax time rather than a live, ongoing part of running a healthy business. Cloud accounting changes that relationship entirely.Your Time Is Worth SomethingTime saved on admin is time you can spend delivering work, winning clients, and growing your business. We share the example of Sandra, a freelance designer juggling multiple projects. Before cloud accounting, she was spending Sunday mornings entering receipts and chasing invoices. After making the switch, she saved three to four hours a week on average. At even a modest hourly rate, that adds up to a significant saving over a quarter, not to mention the faster payments that come from sending invoices electronically.Fewer Mistakes, Less RiskManual systems, however carefully managed, leave room for error. Dodgy spreadsheet formulas, duplicated entries, missing invoices — these are common and costly. Cloud accounting flags issues in real time, so you are not walking a financial tightrope with a blindfold on.See the Big Picture ClearlyRunning your business without up-to-date financial information is like driving with a frosted windscreen. Cloud accounting gives you dashboards and reports that show you at a glance how much money is in your bank, who owes you, what you owe, and where your money is going. That clarity leads to better decisions, fewer surprises, and far less financial panic.Is It Complicated? Not as Much as You ThinkA common concern is that cloud accounting sounds technical or difficult to set up. In practice, it does not need to be. Tools like Xero, which is our personal recommendation and the system we use with our own clients, are built for real people, not just accountants. You can connect your bank account, upload receipts with a photograph, send invoices in seconds, and configure automated reminders for overdue payments. Think of it as a digital finance assistant that never takes a holiday. When we set clients up with cloud accounting, we train and induct them from the start so they feel confident navigating the system. You do not need to be a numbers expert. You just need a simple, consistent workflow.The Cost of Doing NothingWe also walk through a worst-case scenario that will feel familiar to many business owners. Work gets hectic, life gets busy, and the books get neglected. Suddenly you do not know who owes you money, what you owe, or whether you can afford your next project. Invoices go out late, bills go unpaid, and a tax bill arrives without warning. This is not bad luck. It is silent financial sabotage, and it is entirely avoidable with the right system in place.How to Get StartedMaking the switch does not have to be overwhelming. We suggest four straightforward steps: choose your software (we recommend Xero), get familiar with how to navigate it, connect your bank account from the outset, and build a simple weekly workflow. Thirty minutes a week spent keeping your records current is far less painful than hours buried under a backlog. Small, regular habits beat big panic sessions every time. We also have a free digital guide to cloud accounting that you can download to help you get started with confidence.The Legislative Case: Making Tax DigitalBeyond the business benefits, there is also a legislative reason to act. From April 2026, Making Tax Digital will require small businesses and landlords to submit their accounts to HMRC on a quarterly basis. To do that, you will need a digital accounting system. We will be covering Making Tax Digital in detail in next week's episode, but the message is clear: the sooner you get familiar with cloud accounting, the less disruption you will face when the requirement kicks in.Conclusion: Take Control of Your Business FinancesCloud accounting is not about going digital for the sake of it. It is about saving time, reducing mistakes, making better decisions, and keeping your business lean, profitable, and ready to grow. If this episode has been useful, we would love you to share it with someone who could benefit. And for a deeper grounding in business finance, the I Hate Numbers book is the ideal place to start. Remember: plan it, do it, profit.Episode Timecodes[00:00:00]Introduction: why so many business owners avoid cloud accounting[00:00:29]What cloud accounting actually is and what it covers[00:01:31]Real-time access, automation, and the coffee shop invoicing example[00:02:14]Why too many businesses are still disconnected from their numbers[00:03:04]Time savings: the story of Sandra the freelance designer[00:04:25]Avoiding costly mistakes with cloud systems[00:05:06]Seeing the big picture: dashboards, reports, and better decisions[00:05:42]Is it complicated? Why Xero works for non-accountants[00:07:00]The cost of doing nothing: silent financial sabotage[00:08:00]How to get started: four practical steps[00:08:56]Free digital guide to cloud accounting[00:09:16]Making Tax Digital: the legislative case for acting now[00:09:49]Closing thoughts and call to actionTake the Next StepIf this episode has given you a clearer picture of what cloud accounting can do for your business, we would love you to share it with a fellow business owner or freelancer who needs to hear it. Subscribe to I Hate Numbers for more practical, no-nonsense strategies every week. Remember: plan it, do it, profit.Further Support📘 Book https://www.ihatenumbers.co.uk/i-hate-numbers-book/ 🎧 Podcast https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/ 🌐 Website https://www.ihatenumbers.co.uk
Budgeting has a reputation problem. For many business owners, the word alone conjures images of restriction, cutbacks, and spreadsheets that drain the life from a room. In this episode of I Hate Numbers, we turn that thinking on its head. The power of budgeting lies not in what it stops you doing, but in everything it enables you to achieve.Budgeting Is About Possibility, Not RestrictionWe open by addressing the most common misconception head-on. A budget is not a straitjacket. It is a torch in the dark, a tool that illuminates where your business is heading and what it needs to get there. When you reframe budgeting as a creative, forward-looking process, the whole experience shifts. You move from reactive to proactive, from guesswork to grounded decision-making.Clarity of Purpose: Knowing Where You Are GoingThe power of budgeting starts with clarity. Without a financial plan, it is easy to feel as though you are simply treading water, managing day-to-day without a clear sense of direction. A budget changes that. It defines your goals and maps the path to reach them. We use the example of a small boutique owner aiming to open a second location within two years. With a detailed budget in place, that goal becomes trackable, measurable, and genuinely achievable.Financial Control and Efficiency: Getting Into the Driving SeatOne of the greatest advantages of embracing the power of budgeting is the financial control it provides. Think of it as a detailed route map for your business road trip. You know which routes to take, where to pause, and what to avoid. By monitoring expenditure, spotting patterns of overspending, and aligning every pound spent with your business goals, you eliminate waste and protect your margins.Goal-Driven Decision-Making: Your Budget as a BlueprintBudgeting also transforms how you make decisions. When your budget is built around SMART goals, specifically ones that are specific, measurable, achievable, relevant, and time-bound, every choice you face can be evaluated against your financial plan. If your goal is to increase profit by 20% over the next twelve months, your budget becomes the blueprint that guides every investment, every cut, and every opportunity you consider. The power of budgeting here is that it replaces gut instinct with grounded, goal-aligned thinking.Team Communication and Empowerment: Budgeting Is a People ProcessWe also explore the human side of budgeting, because the power of budgeting extends well beyond the numbers. Involving your team in the budgeting process improves communication, increases buy-in, and generates ideas you might never have considered on your own. When people understand the financial goals of the business and see how their work connects to those goals, they become contributors rather than just task-completers.Motivation and Accountability: Creating a Culture of OwnershipAccountability follows naturally when your team has had a hand in setting targets. They are more motivated to hit goals they helped create. Regular reviews of spending versus results keep everyone aligned, creating a culture of excellence where goals are not just set but pursued with genuine ownership and collective commitment.Achieving Goals and Reducing Risk: Stress-Testing Your PlanA well-constructed budget also prepares you for the unexpected. Equipment failures, market shifts, and sudden cost increases are not if scenarios, they are when scenarios. By building contingency funds into your plan and stress-testing your budget with what-if analysis, you give your business the resilience to navigate challenges without losing sight of your longer-term goals.Conclusion: The Budgeting Mindset That Changes EverythingThe power of budgeting is the power to plan with purpose, act with confidence, and lead with clarity. Whether you are a freelancer, a creative, a CIC, or a growing small business, a budgeting mindset is not optional. It is foundational. You are not just crunching numbers. You are crafting a vision for the future of your business. For a deeper grounding in business finance, the I Hate Numbers book is the ideal place to start.Episode Timecodes[00:00:00]Introduction: why budgeting gets a bad reputation and why that needs to change[00:00:46]Clarity of purpose: how a budget acts as a torch in the dark for your business[00:01:50]Financial control and efficiency: putting yourself in the driving seat[00:03:00]Goal-driven decision-making: linking SMART goals to your financial plan[00:03:58]Team communication and empowerment: involving people in the process[00:05:23]Motivation and accountability: creating a culture of ownership[00:06:07]Achieving goals and reducing risk: stress-testing your budget[00:07:12]Conclusion and key takeaways: the budgeting mindset that transforms your businessTake the Next StepIf this episode has shifted your thinking about budgeting, we would love you to share it with a fellow business owner or your team. Subscribe to I Hate Numbers for more practical, no-nonsense strategies to help your business grow. And if you are ready to go deeper, our book is packed with guidance to help you build financial confidence from the ground up. Remember: plan it, do it, profit.Further Support📘 Book https://www.ihatenumbers.co.uk/i-hate-numbers-book/ 🎧 Podcast https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/ 🌐 Website https://www.ihatenumbers.co.uk
SEO Description:IntroductionIn this episode of the I Hate Numbers podcast, we tackle a tough but necessary truth: ignoring your numbers is quietly damaging your creative business. We understand why creatives avoid spreadsheets, budgets, and financial reports. You started your journey to create, perform, design, and inspire — not to stare at figures. However, the longer you ignore your numbers, the louder the financial clock ticks.Why Ignoring Your Numbers Feels AppealingLet’s be honest. Avoidance feels easier in the short term. Staying reactive, making decisions on instinct, and hoping everything works out can seem simpler than facing the reality of your bank balance. But if you want to stay stressed, reactive, and running what feels more like an expensive hobby than a business, then ignoring your finances is a perfect strategy. Without clarity:You make snap decisions without insight.You chase invoices while worrying about rent.You feel overwhelmed by tax deadlines.You live hand-to-mouth from project to project.That is not creative freedom. That is financial anxiety.Why Numbers Matter (Even If You Dislike Them)When you understand your numbers, something empowering happens. You stop guessing. You start making informed decisions. You move from “I hope this works” to “I know this works.” It is like switching on the light in a dark room. You can see what is coming in, what is going out, and where growth is possible. Understanding your finances does not mean becoming an accountant. It means becoming the driver of your business rather than a passenger.Profit Is Not a Dirty WordProfit allows you to cover your costs, pay yourself properly, and build a financial buffer. It gives you sustainability. It prevents burnout and protects your creative future. Without profit, your business cannot survive long term. How you earn that profit is up to you. Ethics and values matter. But profit itself is not the enemy.Three Simple Steps You Can Take Today1. Track What’s Coming In and Going OutYou do not need complex systems to start. A notebook, spreadsheet, or digital tool like Xero cloud accounting can give you visibility and control.2. Schedule a Weekly Money Check-InSet aside 15 to 30 minutes each week to review your numbers. Treat it like brushing your teeth — routine, necessary, and good for your long-term health.3. Give Every Pound a PurposeAssign money intentionally. Allocate funds for tax, equipment, rent, savings, and paying yourself. Money without a plan disappears.You Are Not AloneYou did not enter the creative world to become a number cruncher. But if you want your passion to pay the bills — and more — then your numbers matter. That is why we created the podcast. It is why Numbers Know How and I Hate Numbers exist — to make finance human, practical, and empowering for creatives.Key TakeawayIgnoring your numbers might feel comfortable in the short term, but it limits your growth. When you face them — even imperfectly — you take back control. Understanding your money does not make you less creative. It makes you unstoppable.Episode Timecodes[00:00:00] – Why ignoring your numbers feels easier[00:01:00] – The cost of financial avoidance[00:02:30] – Why clarity changes everything[00:04:00] – Profit and sustainability[00:05:00] – Three practical steps to take control[00:06:00] – Final message and mindset shiftFurther Support📘 Get practical finance guidance in our book: I Hate Numbers 🎧 Listen to more episodes on the I Hate Numbers Podcast 📺 Subscribe on YouTube Plan it. Do it. Profit.
Do your creative goals feel distant, vague, or overwhelming? Do they sit on your to-do list without ever turning into real progress? In this episode of the I Hate Numbers podcast, we explain how SMART targets act as a creative compass, helping you turn ambition into action without pressure or burnout. We share how breaking big goals into structured, realistic targets builds confidence, reduces anxiety, and keeps you moving forward, even when motivation dips.Who This Episode Is ForArtists and creatives feeling overwhelmed by big goalsBusiness owners struggling with focus or follow-throughAnyone who wants progress without pressureCreatives looking for clarity, structure, and confidenceMain Topics & DiscussionWhy SMART Targets Matter NowVague goals weaken commitment. When objectives feel too large or unclear, motivation drops and progress stalls. SMART targets give your creative ambitions structure, much like scaffolding supports a building. Instead of saying “I want to make more money from my art,” a SMART target becomes: “I will sell five original pieces via Instagram by 30 June.” Clear, specific, and achievable.What SMART Really Stands ForSpecificSMART targets avoid vague language. We replace “might” and “possibly” with strong, affirmative statements like “I will.” Specific goals turn intention into commitment.MeasurableIf you cannot measure progress, you cannot manage it. Whether it’s minutes walked, emails checked, or pieces sold, numbers give clarity and accountability.AchievableYour targets must feel believable and realistic. If needed, involve a mentor, accountability partner, or supportive community to keep momentum going.RelevantEvery target should connect to your bigger picture. Relevance ensures you’re working towards your own creative vision, not copying someone else’s path.Time-BoundDeadlines create focus. A target without a timeframe is just a wish. Time-bound goals encourage action and consistency.Why SMART Targets Beat Traditional GoalsGoals are binary: success or failure. SMART targets are kinder. Even if you miss the bullseye, you still make progress. That mindset builds confidence and reduces anxiety.Your Creative ChallengeWrite down one SMART target for the coming week. It might be about building your portfolio, improving wellbeing, finding new clients, or protecting downtime. Small progress still counts.Episode Timecodes[00:00:00] – Why creative goals feel overwhelming[00:01:00] – What SMART targets really mean[00:02:00] – Specific and measurable examples[00:03:00] – Achievable and accountability[00:04:00] – Why targets are kinder than goals[00:05:00] – Weekly creative challenge & wrap-upLinks Mentioned in This EpisodeI Hate Numbers PodcastI Hate Numbers YouTube ChannelHost & Show InfoHost: Mahmood Reza Mahmood is an accountant, business finance coach, and founder of I Hate Numbers. We help creatives and business owners simplify numbers, build confidence, and make better financial decisions. Website: www.ihatenumbers.co.uk🎧 Listen, Share & SubscribeIf this episode helped you rethink goal-setting, share it with a fellow creative. Subscribe to the I Hate Numbers podcast for weekly insights that help you plan smarter, act confidently, and profit with purpose.
In this episode of the I Hate Numbers podcast, we focus on a topic that affects millions of employees across the UK — claiming tax relief online. If you pay for work-related costs out of your own pocket and your employer does not reimburse you, you may be entitled to tax relief.
However, if you do not claim it, that money simply stays with HMRC. And we would rather see it where it belongs — in your bank account.
Who This Episode Is For
Employees in studios, theatres, galleries, or officesWorkers paying for professional costs themselvesAnyone unsure whether they can claim tax reliefEmployees who have never claimed before
What Is Employment Expense Tax Relief?
Employment expense tax relief allows employees to reduce their taxable income when they personally pay for costs that are required for their job and are not reimbursed by their employer.
The key rule is simple. The expense must be wholly, exclusively, and necessary for your job. In plain English, it must be something you would not have spent money on unless your work required it.
What Expenses Can You Claim?
Work-Related Travel
You may be able to claim mileage or public transport costs for business journeys that are not your normal commute. This includes travel to meetings, rehearsals, performances, or visiting suppliers.
Professional Fees and Subscriptions
If you pay for memberships or subscriptions that are relevant to your role — such as trade bodies or unions approved by HMRC — these costs may qualify for tax relief.
Working From Home
If your employer requires you to work from home, you may be able to claim a portion of household running costs. Choosing to work from home for convenience does not qualify.
Uniforms, Tools, and Specialist Equipment
Costs for uniforms, costumes, tools, or specialist equipment required for your role may qualify. Everyday clothing, even if only worn at work, does not.
How the Tax Relief Works
Tax relief does not mean HMRC refunds the full cost of the expense. Instead, your taxable income is reduced.
For example, if you spend £200 on professional subscriptions and pay tax at 20%, you receive £40 back through reduced tax. It works like a mini personal allowance.
How to Claim Tax Relief Online
HMRC’s online expense claim form is now available again and can be used if:
Your total claim is £2,500 or less per tax yearYou do not complete a self-assessment tax return
If your claim exceeds £2,500, or you already file a tax return, the claim must be made through your self-assessment.
You can access HMRC’s online service via the official government website:
🔗 Claim tax relief for job expenses – GOV.UK
What Evidence Do You Need?
HMRC expects evidence to support your claim, so good record-keeping is essential.
Receipts or bank statements for subscriptions and equipmentMileage logs showing dates, distances, and reasons for travelEmployment contracts or emails confirming required home working
For some flat-rate expenses, such as uniforms in approved occupations, receipts are not required.
Can You Backdate Claims?
Yes. You can backdate claims for up to four tax years. This means you may be able to recover tax you overpaid in previous years, provided you have the records to support the claim.
Common Mistakes to Avoid
Claiming for ordinary commutingClaiming everyday clothingNot keeping evidenceSubmitting duplicate claims
No proof usually means no claim. Accuracy matters.
Key Takeaways
If you are an employee and spend your own money to do your job, you may be entitled to tax relief. Even small claims can add up, especially when backdated.
Claiming tax relief online is about paying the right amount of tax — no more and no less.
Episode Timecodes
[00:00:00] – Introduction and why tax relief matters[00:01:00] – What employment expense tax relief is[00:02:00] – Travel and mileage claims[00:03:00] – Subscriptions, tools, and working from home[00:04:00] – How the online claim works[00:05:00] – Evidence requirements[00:06:00] – Backdating claims[00:07:00] – Common mistakes to avoid[00:08:00] – Final thoughts and wrap-up
Links Mentioned in This Episode
🔗HMRC Online Tax Relief Claim🔗I Hate Numbers Podcast🔗Xero Accounting Support
Listen, Share, and Subscribe
If this episode helped you understand how to claim tax relief online, share it with a colleague or friend. Subscribe to the I Hate Numbers podcast for more practical tax and finance insights.
Until next time — plan it, do it, profit.
Being a social enterprise or Community Interest Company does not mean tax obligations disappear. In this episode, we walk through the real tax position for CICs, clearing up misunderstandings that regularly catch directors out. We cover corporation tax, VAT, payroll, grants, and how structure affects your tax exposure.
What Is a Community Interest Company?
A Community Interest Company is a special type of limited company created to serve the community. It sits between a traditional profit-making business and a charity. While the purpose is social or environmental, CICs are still companies and remain firmly within the UK tax system.
Corporation Tax and CICs
CICs pay corporation tax just like any other limited company. If trading income exceeds allowable expenses, the resulting surplus is taxable. Being values-led or not-for-profit does not remove this obligation.
Corporation tax rates currently range from 19% for profits up to £50,000, rising to 25% for profits over £250,000, with marginal relief applying in between. Making a surplus is not a failure — it shows sustainability. What matters is how that surplus is managed and reinvested.
VAT: A Common CIC Trap
VAT frequently causes problems for Community Interest Companies. Grants and donations are usually outside the scope of VAT and do not count toward the registration threshold. However, income from selling goods or services does.
If taxable turnover exceeds £90,000 over a rolling 12-month period, VAT registration becomes mandatory. Profitability is irrelevant. Voluntary registration may be possible, but charging VAT to non-VAT-registered communities can create real cost pressures.
Digital systems such as Xero cloud accounting help track turnover accurately and reduce the risk of missing VAT thresholds.
Employing Staff and PAYE
Once a CIC employs staff, PAYE applies. This includes registering as an employer, operating payroll, deducting tax and National Insurance, and paying employer contributions.
From April 2025, employer National Insurance applies once earnings exceed £5,000 per year, charged at 15%. Employment Allowance may reduce the impact, but payroll obligations remain.
Freelancers, Contractors, and Risk
CICs using freelancers must assess employment status correctly. The engager is responsible for determining whether someone is genuinely self-employed. This is based on control, substitution, and equipment — not personal preference.
CIC Structure: Shares vs Guarantee
CICs can be limited by guarantee or by shares. Guarantee-based CICs have members and reinvest all surpluses. Share-based CICs may pay dividends, but these are capped by regulation and are never tax-deductible.
The structure chosen affects profit distribution, funding options, and long-term strategy.
Grants and Tax Treatment
Grants are a major income source for many CICs. Most grants are restricted income and recognised in line with project delivery. Unused funds are deferred rather than treated as profit.
Grants usually fall outside VAT, unless linked to specific service delivery. While grants themselves may not be taxable, any surplus generated can still create tax implications.
Practical Tax Planning Tips
Keep Clear Records
Accurate records from day one reduce risk and stress. Cloud accounting provides visibility and control.
Plan for Tax Bills
If a surplus arises, setting aside funds early avoids last-minute pressure. Tax is a sign of success, not failure.
Understand Your Obligations
Corporation tax, VAT, PAYE, Companies House filings, and CIC regulator reporting all apply.
Seek Advice Early
Working with a CIC-aware adviser saves time, money, and unnecessary compliance issues.
Key Takeaways
Community Interest Companies are not exempt from tax. Corporation tax applies to surpluses, VAT applies to trading income, payroll applies to employees, and grants require careful accounting. The right systems and planning make compliance manageable.
Episode Timecodes
[00:00:00] – CICs and tax myths[00:01:33] – Corporation tax explained[00:03:00] – VAT and registration thresholds[00:04:36] – Employing staff and PAYE[00:06:15] – CIC structures compared[00:07:00] – Grants and restricted income[00:08:22] – Practical tax planning tips[00:09:58] – Final recap
Listen and Learn
🎧 Listen on Apple Podcasts and follow the I Hate Numbers podcast for practical finance guidance.
Additional Links
Book a CallXero Accounting SupportI Hate Numbers YouTube ChannelI Hate Numbers Book
Social enterprises often get misunderstood. Some people think they are charities in disguise, while others assume they are not real businesses. In this episode of I Hate Numbers, we break down what social enterprises really are, how they operate, and how they successfully combine purpose with profit. We explore the most common UK social enterprise models, how they differ from charities and traditional companies, and what you should consider if you are thinking of starting, running, or advising one.What Is a Social Enterprise?A social enterprise is a business that exists to solve a social, environmental, or community problem while still making money. Profit is not the enemy. Instead, profits are reinvested to support the organisation’s mission rather than simply enriching shareholders. Unlike charities, social enterprises trade commercially. They sell goods and services, employ staff, pay taxes, and face the same commercial pressures as any other business.Social Enterprises vs CharitiesCharities usually rely on grants, donations, and fundraising. Social enterprises rely primarily on trading income. While charities focus on public benefit, social enterprises focus on sustainability through commercial activity. A charity is not automatically a social enterprise, and a social enterprise is not necessarily a charity. The structure you choose matters.Community Interest Companies (CICs)Community Interest Companies are one of the most popular social enterprise structures in the UK. They are designed for organisations that want to make profits but lock those profits and assets into community benefit.Key CIC FeaturesA clear community purpose must be demonstrated at registrationAn asset lock protects profits and assets for community useCan be limited by guarantee or by sharesMay pay limited dividends if structured correctlyCICs often sit between traditional companies and charities, making them a flexible and popular choice.Co-operatives and Community Benefit SocietiesCo-operatives operate on democratic principles. Members have equal voting rights, and profits are shared or reinvested for collective benefit. Community Benefit Societies are regulated by the Financial Conduct Authority and are often used for community shops, renewable energy projects, and local initiatives. They can raise funds through community shares and embed democracy into their structure.Can a Private Company Be a Social Enterprise?Yes, a standard limited company can operate as a social enterprise. However, without an asset lock or legal obligation, trust must be built through transparency and genuine reinvestment of profits. Where social impact is central, we usually recommend using a structure that legally protects the mission.Charitable Incorporated Organisations (CIOs)CIOs are charities with legal status and limited liability. They are regulated by the Charity Commission and can access tax reliefs such as Gift Aid and business rates relief. They take longer to set up and carry greater trustee responsibilities, but they suit organisations with purely charitable objectives.Choosing the Right StructureChoosing the right structure starts with your purpose. You should consider who you help, how you generate income, whether you need investment, and how much control or restriction you are comfortable with. In many cases, organisations start as CICs and later convert to charities once the model is proven.Key TakeawaysSocial enterprises are not soft or fluffy. They are commercial, disciplined, and impactful businesses. They create jobs, deliver services, and reinvest profits where they matter most. If blending purpose with profit matters to you, a social enterprise structure could be the right path.Episode Timecodes[00:00:00] – Introduction to social enterprises[00:01:31] – What defines a social enterprise[00:02:28] – Social enterprises vs charities[00:03:00] – Community Interest Companies (CICs)[00:05:00] – Co-operatives and community benefit societies[00:06:41] – Can private companies be social enterprises?[00:07:22] – CIOs and charitable structures[00:08:41] – How to choose the right model[00:09:45] – Final thoughts and next stepsListen & Take the Next Step🎧 Listen on Apple Podcasts 📞 Book a Call to get help choosing the right structure and staying compliant 📺 Subscribe to our YouTube channel for more practical business insights 📘 Explore the I Hate Numbers book for clear, practical advice on tax and business Plan it. Do it. Profit.
Community Interest Companies, often shortened to CICs, are designed for businesses that want to make a positive social impact while still operating commercially. In this episode of the I Hate Numbers podcast, we explain how CICs work, why they exist, and when they are the right structure for a business that wants purpose alongside profit.What Is a Community Interest Company?A Community Interest Company is a limited company created specifically for social enterprises. It allows a business to trade, earn income, and pay staff while ensuring that profits and assets are used primarily for the benefit of the community. Unlike charities, CICs are not restricted to grant funding and donations. They can sell goods and services in the same way as a standard company, making them a flexible option for organisations that want sustainability as well as impact.Why CICs ExistCICs were introduced to fill the gap between traditional companies and charities. Many organisations want to do good without the heavy regulation of charitable status or the perception that profit is the main driver. The CIC structure provides reassurance to customers, funders, and stakeholders that the business is genuinely focused on community benefit rather than private gain.The Community Interest TestTo become a CIC, a business must pass the community interest test. This means clearly demonstrating that its activities benefit a defined community rather than a small group of individuals. The test is reviewed by the CIC Regulator and helps ensure that the structure is used correctly and not as a branding or tax shortcut.Asset Lock and Profit RestrictionsOne of the defining features of a CIC is the asset lock. This prevents assets and profits from being freely distributed to shareholders.How the Asset Lock WorksThe asset lock ensures that, if the company is sold or wound up, its assets must continue to be used for community benefit. This protects the original purpose of the business.Dividend and Profit LimitsCICs can pay dividends, but they are capped. This allows investors to receive a return while ensuring that the majority of profits are reinvested into the community.CICs Compared to CharitiesWhile charities benefit from tax reliefs, they are tightly regulated and restricted in how they trade. CICs offer more commercial freedom, but without charitable tax exemptions. This makes CICs suitable for social enterprises that want trading income, flexibility, and transparency.Reporting and ComplianceCICs must file annual accounts like any limited company. In addition, they must submit a Community Interest Report explaining how the business has benefited the community. This added layer of reporting builds trust and accountability with stakeholders.When a CIC Makes SenseA CIC may be suitable if your business has a clear social mission, wants to trade commercially, and needs to demonstrate credibility and accountability. However, it is not the right choice for every organisation, so understanding the long-term implications is essential.Final ThoughtsCommunity Interest Companies offer a practical way to combine purpose with profit. When structured correctly, they allow businesses to grow while staying aligned with their social objectives. If you are considering a CIC and want to explore whether it is right for your situation, you can book a call with us to talk it through.🎧 Listen & Subscribe to I Hate NumbersFor more practical guidance on tax, finance, and running a better business, listen to the I Hate Numbers podcast. You can also watch selected episodes and insights on our I Hate Numbers YouTube channel. Plan it. Do it. Profit.
We all have habits in business. Some help us move forward, while others quietly hold us back. In this episode of the I Hate Numbers podcast, we explore four common bad business habits and, more importantly, what we can do to break them.These habits may feel helpful in the short term, especially when cash is tight or pressure is high. However, over time they can damage profitability, confidence, and long-term growth.Bad Habit One: The Pricing TrapUnderpricing is one of the most common traps business owners fall into, particularly in the early stages. Discounting heavily or working for less than your value often leads to burnout and poor cashflow.Sustainable businesses price for value, not fear. Getting pricing right allows us to grow, reinvest, and serve clients properly.Bad Habit Two: Doing Everything YourselfTrying to do everything alone may feel sensible at first, but it quickly becomes a growth blocker. Time spent on low-value tasks is time taken away from strategy, sales, and leadership.Delegation is not a loss of control. It is a deliberate decision to focus on what matters most in the business.Bad Habit Three: Always Choosing the Cheapest OptionChoosing based purely on price rather than value often leads to poor outcomes. Cheap solutions can result in wasted time, repeated work, and missed opportunities.The right support, systems, and advice pay for themselves over time.Bad Habit Four: Avoiding Financial AdviceAvoiding professional advice is a habit that quietly costs businesses money. Tax efficiency, cashflow planning, and structure are areas where expert guidance makes a real difference.Good advice is not an expense. It is an investment in clarity, confidence, and long-term success.Key TakeawaysBreaking bad habits starts with awareness. Small changes around pricing, delegation, decision-making, and financial support can significantly improve profitability and peace of mind.Listen & Take the Next Step🎧 Listen to the I Hate Numbers podcast for more practical business and tax insights.📺 Watch our videos on the I Hate Numbers YouTube channel.📘 Learn more with our book, I Hate Numbers, packed with practical advice on business, finance, and tax.📞 If you want personalised support, book a call with us and let’s see how we can help.Until next time, plan it, do it, and profit.
Procrastination gets a bad reputation. However, in this episode of the I Hate Numbers podcast, we take a different view. We explore why procrastination happens, when it holds us back, and how it can sometimes support better thinking, creativity, and decision-making. Rethinking ProcrastinationWe have all delayed important tasks, even when we know better. Procrastination is usually framed as a weakness or a lack of discipline. However, we challenge that assumption. Instead of guilt, we look at understanding what procrastination is really telling us and how it can sometimes work in our favour.What Procrastination Really IsProcrastination is not laziness. It is a self-regulation issue where we delay action despite knowing there may be consequences. For many creative business owners, it shows up as distraction, avoidance, or over-preparing instead of starting.We explain how procrastination often reflects emotional responses rather than poor work ethic. Once we recognise that, it becomes easier to manage rather than fight it.Why We ProcrastinateProcrastination usually has clear causes. Fear of failure can make starting feel overwhelming. Perfectionism can stop progress before it begins. Feeling overloaded with ideas or lacking motivation can also keep us stuck.By identifying which of these applies, we gain control. Awareness is the first step towards changing behaviour.When Procrastination Can Be UsefulNot all delay is bad. Sometimes stepping away allows our subconscious to process information. This can lead to better decisions and stronger ideas when we return to the task.Procrastination can also act as a filter. If we keep avoiding something, it may be a signal that the task is not as urgent or important as we think.How We Manage Unhelpful ProcrastinationWhen procrastination becomes a barrier, simple strategies help. Breaking work into small steps reduces overwhelm. Starting with just five minutes often builds momentum. Time-blocking work and rest helps maintain focus.Reducing distractions is equally important. Fewer interruptions make it easier to move from intention to action.Keeping Finances from Becoming a DistractionWhen financial admin adds stress, it fuels procrastination. Using the right tools can remove friction and free up mental space, allowing us to focus on creative and strategic work rather than avoiding it.Key TakeawaysProcrastination is not always the enemy. Used wisely, it can support creativity and better decisions. The key is understanding why we delay and responding with practical strategies rather than guilt.Next time procrastination shows up, we encourage you to pause and ask whether it is avoidance or incubation. The answer can change how you move forward.Listen & Take the Next StepIf this episode resonated, explore more insights on the I Hate Numbers podcast.If you want support bringing clarity to your business decisions, you can book a call with us.Until next time, plan it, do it, and profit.
Attitude plays a critical role in the outcomes we achieve in life and in business. In this episode of the I Hate Numbers podcast, we explore how mindset, beliefs, and internal narrative influence decision-making, confidence, and long-term success. A strong mindset shapes behaviour, improves resilience, and supports better business performance.What This Episode CoversIn this episode, we look at how our thoughts and internal dialogue drive what we do. We discuss why improving business results is not only about numbers or strategy, but also about how we think about ourselves and our business journey.Fixed Mindset vs Growth MindsetWe explain two major mindset groups—those who believe their ability is fixed, and those who believe ability can develop through effort, coaching, and learning. One mindset restricts progress, and the other encourages improvement, possibility, and stronger results.Why Attitude Shapes BehaviourAttitude drives behaviour. If we believe a task is achievable, we are more likely to push through challenges. If we believe failure defines us, we retreat. We discuss how attitude influences motivation, problem-solving, and decision-making in everyday business operations.Business Confidence and BeliefHaving confidence in your skills improves communication, price-setting, delegation, and leadership. A negative attitude affects growth, sales, and customer interaction. This episode shows how reframing beliefs can boost performance and reduce anxiety.Emotions and Decision-MakingWe highlight how emotional states affect business management. Stress and uncertainty can lead to poor decisions or inactivity. Awareness helps build control and better outcomes.Seeing Obstacles as GrowthBusiness comes with setbacks. Mindset determines whether setbacks become learning opportunities or stopping points. A growth attitude promotes resilience and long-term success.Episode Timecodes[00:00:00] Introduction to business attitude and mindset[00:01:33] Why mindset matters more than you think[00:04:05] Fixed mindset vs growth mindset[00:06:50] Attitude and business behaviour[00:09:15] Practical steps to improve mindset[00:10:40] Final thoughtsFinal ThoughtsYour attitude is a key business asset. Changing mindset changes outcomes. Building belief, developing confidence, and working on internal dialogue will strengthen business results and improve resilience. We encourage business owners to reflect honestly on their own thinking habits and challenge limiting beliefs.Listen & SubscribeStay in control of your business journey and support your mindset growth. Listen weekly on Apple Podcasts and share this episode with someone who needs it. Listen & Subscribe on Apple PodcastsBook a CallIf you want guidance, business planning support, or mindset improvement strategies, book a call with us. Book a CallAdditional LinksI Hate Numbers YouTube ChannelBuy the I Hate Numbers BookPodcast Website
Why Getting Paid on Time MattersLate payments don’t just cause frustration — they damage your cashflow, restrict growth, and can force unnecessary borrowing. By tightening up your payment processes, you protect your business and create healthier financial habits.Clear Terms Make a Big DifferenceBefore any work begins, agree on:Payment terms in writingDeposit requirementsDue dates, instalments, or milestonesConsequences of late paymentThis sets expectations early and reduces misunderstandings later on.Use Digital Tools to Speed Up PaymentsDigital systems make invoicing smoother and faster. We recommend using modern accounting software such as Xero. It helps you:Send invoices instantlyTrack overdue paymentsAutomate remindersAccept online paymentsBe Clear, Be Direct, Be ConsistentCustomers respond better when communication is firm, polite, and regular. Keep to your procedures — don’t let overdue invoices linger.Before the Due DateSend a friendly reminderConfirm they have everything they need to payOn the Due DateSend a clear message confirming payment is now dueAfter Payment Becomes LateSend a firm reminder without delaysCall if necessary — calls get resultsReinforce the agreed termsHow to Reduce Future ProblemsHere are steps that help prevent late payments altogether:Carry out basic credit checksAsk for deposits or staged paymentsUse direct debit or payment collection servicesImplement late payment charges where appropriateFinal ThoughtsGetting paid on time is not about chasing — it’s about setting the right procedures. With clear communication, good systems, and strong boundaries, you protect your cashflow and strengthen your business.Useful LinksXero Implementation & SupportBook a Call with I Hate NumbersI Hate Numbers YouTube ChannelBe sure to follow and subscribe to the I Hate Numbers podcast for weekly episodes that help you plan it, do it, and profit.
Money can strengthen a relationship or strain it, depending on how we handle it. In this episode of the I Hate Numbers podcast, we explore why couples often struggle when talking about money and what we can do to reduce stress, improve communication, and build financial trust together.Why Money Creates Tension in RelationshipsMoney is deeply emotional. It connects to safety, identity, habits, fear and upbringing. When two people come together, they often bring different money stories, expectations and comfort levels about spending, saving and risk. Without awareness and open conversation, these differences can easily lead to misunderstandings and conflict.We often see couples avoiding money discussions because they worry about judgment or triggering an argument. But silence usually makes things worse. The longer things remain unspoken, the bigger the financial and emotional gap becomes.The Impact of Upbringing and Money MindsetsThe way we think about money is shaped long before adulthood. Childhood experiences, parental attitudes and cultural influences form the habits we carry into relationships. Some people grow up with scarcity thinking, others with confidence, and some with avoidance behaviours.Understanding where our partner’s mindset comes from is a powerful way to reduce conflict. We stop assuming and start empathising.Talking About Money Without Triggering ConflictHealthy relationships rely on open and honest communication. This includes choosing the right time to talk about money and keeping discussions neutral and forward-looking. Instead of focusing on past mistakes, we focus on shared goals and what matters to both partners.Asking questions such as “What does financial security look like to you?” reveals expectations and gives couples a stronger foundation to work from.How to Build a Shared Money PlanFinancial teamwork starts with shared goals. These could include buying a home, reducing debt, improving financial stability or planning major life events. Once goals are clear, couples can decide on practical steps such as budgeting, tracking expenses or setting spending boundaries.Transparency is key. Both partners should understand the full financial picture. Whether you use joint accounts, separate accounts or a hybrid approach, clarity and agreement are what matter.Financial Independence Within a RelationshipIt’s important for each partner to maintain some personal financial independence. This avoids the feeling of being monitored or restricted. A balance of shared and individual responsibility supports both autonomy and teamwork.When to Seek Professional HelpIf money arguments recur or feel overwhelming, involving a neutral professional can be transformative. A financial coach or advisor provides structure, clarity and a roadmap, removing the emotional heat from the conversation and helping both partners align.Final ThoughtsMoney does not need to divide couples. When we understand each other’s habits, communicate openly and align around shared goals, money becomes a tool for connection instead of conflict. Strong financial teamwork leads to stronger relationships.Links Mentioned in This EpisodeBook a CallWatch on YouTubeI Hate Numbers PodcastBuy the I Hate Numbers BookEpisode Timecodes[00:00:00] Opening and topic introduction[00:01:15] Why money causes emotional tension[00:02:40] Upbringing and money mindsets[00:04:10] Communication challenges between couples[00:06:20] Building financial goals together[00:08:30] Financial independence within relationships[00:10:05] When professional help is useful[00:11:10] Closing thoughtsHost & Show InfoHost: Mahmood RezaAbout: Mahmood is an accountant, business finance coach and founder of I Hate Numbers. For decades, we’ve helped individuals and businesses understand money better, make confident decisions and improve their financial wellbeing.Podcast Website:I Hate Numbers PodcastListen & SubscribeStay financially informed and emotionally confident as a couple. Subscribe on Apple Podcasts and share this episode.
Identity verification is the legal process of confirming that a person or organisation is who they say they are. It helps prevent fraud, tax evasion, money laundering, terrorist financing, and abuse of financial systems. Businesses must prove that clients are legitimate before providing services — especially when risk is higher.When Identity Checks Are RequiredWhen onboarding new clientsIf risk levels change or suspicious activity appearsBefore offering regulated professional servicesWhen payment behaviour or ownership suddenly changesThese checks are not optional. Failure to verify identity can lead to penalties, account freezes, investigations, reputational damage, and criminal consequences.Acceptable Proof of ID & AddressProof isn't just a name written in an email — it must be documented. Typical verification includes:Passport or driving licenceRecent utility bill or council tax statementBank statements showing addressIn some cases, enhanced checks (E-KYC) are required — such as source of funds, ownership structure, or AML screening.Risk-Based Assessment MattersNot all clients have the same level of risk. Businesses should apply stronger verification when:Clients operate internationallyPayments vary unexpectedlyLarge or unusual transactions occurClients come from high-risk industriesGood record-keeping protects you. Compliance is not just a legal obligation — it's a financial safeguard.Record Keeping RequirementsKeep ID documents securely for a minimum of five years. Store clean digital audit trails in accounting systems, encrypted drives, or secure cloud platforms. Never hold data informally in WhatsApp chats or desktop folders.Consequences of Getting It WrongIf identity verification fails or is ignored, businesses risk:HMRC penaltiesFinancial loss from unpaid invoicesRegulatory investigationPermanent reputation damagePreventing risk is cheaper than fixing mistakes later.Episode Timecodes00:00:00— Why identity verification matters00:01:32— When checks are legally required00:03:18— What documents are acceptable00:05:02— Red flags & high-risk scenarios00:06:44— Compliance tips for business00:09:11— Final thoughts🎧 Listen & SubscribeStay in control of compliance and finance — follow the podcast and never miss an update.Listen on Apple Podcasts🔗 Additional LinksBook a CallYouTube ChannelI Hate Numbers Book
E-invoicing is not just a digital nicety, it is becoming central to how modern businesses keep cash flowing and stay compliant. In this episode of I Hate Numbers, we explain what e-invoicing means, why larger customers and public sector buyers increasingly expect it, and how adopting it can reduce errors, speed up payments, and simplify bookkeeping.Why E-Invoicing MattersE-invoices remove manual rekeying, eliminate lost PDFs, and cut the back and forth that delays payment. They improve accuracy and create a clear, auditable trail that makes life easier at tax time. For businesses supplying VAT-registered customers, being able to send structured data rather than free-form PDFs means customers can process invoices automatically, improving your chance of being paid faster.Practical BenefitsWe cover the practical benefits: faster approvals from customers, fewer disputes about amounts or dates, smoother integration with cloud accounting systems, and a stronger position when bidding for larger contracts. E-invoicing also reduces duplicate payments and speeds up reconciliations, which helps your cash flow and frees your team from low-value admin tasks.Standards and ComplianceThere are different e-invoicing standards around the world, and larger buyers are increasingly requiring structured invoices. Check the requirements of your major customers and public sector buyers before you select a provider. Understanding the required data fields and VAT treatments will prevent problems later.How to Get StartedStart by choosing a provider or using the e-invoicing options inside your cloud accounting package. Map the invoice data fields, run tests, and communicate the change to customers. We recommend a short pilot, perhaps with a handful of customers, to iron out any issues before rolling out the change company-wide. Make sure staff are trained and that you keep backups of your invoices and settings.Common Pitfalls to AvoidPartial adoption can cause confusion, so decide early how you will handle customers who cannot accept structured invoices. Ensure your internal processes match the structured data fields, and confirm how your software handles varying currencies, VAT rates, and line-item details. Always test end-to-end before switching fully to avoid missed payments and data mismatches.Final ThoughtsE-invoicing is a practical win for any business that wants to reduce admin, speed up payments, and improve auditability. If you are still sending manual invoices, now is the time to plan the move. Small steps, a short pilot and clear communication with customers will make the switch painless and worthwhile.Episode Timecodes[00:00:00] – Introduction[00:01:10] – What e-invoicing is and why it matters[00:03:05] – Benefits: accuracy, speed, and cashflow[00:05:00] – Standards and compliance considerations[00:06:40] – How to get started, step by step[00:08:20] – Common pitfalls to avoid[00:09:30] – Final thoughts and next stepsHost & Show InfoHost Name: Mahmood RezaAbout the Host: We are the team behind I Hate Numbers. As accountants and business coaches, we help organisations simplify finance, improve cash flow, and adopt efficient systems.Podcast Website:https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/🎧 Listen & SubscribeFind more episodes on Apple Podcasts, and subscribe for weekly insights that help you plan, act, and profit.Additional LinksBook a CallI Hate Numbers BookApple PodcastsI Hate Numbers YouTube Channel
In this episode of the I Hate Numbers podcast, we explore a tax trap that affects countless landlords and property investors. Preparing a property before tenants move in brings real costs, but HMRC applies strict rules on what you can and cannot claim. We explain those rules in plain English, highlight common mistakes, and show how to protect your cash flow and stay compliant.When Your Property Business Really StartsYour property business officially begins on the day your first tenant moves in and rent starts. That date matters because any spending before then is treated as pre-commencement expenditure. HMRC will only allow these costs if they meet three criteria:The cost must be within seven years of the start date.The cost must not already have been claimed elsewhere.The cost must be allowable if incurred after the business started.If all three conditions are met, the expense is treated as if it occurred on day one of the rental business.Understanding Revenue vs CapitalThis is the core of the tax decision. Revenue expenses repair or maintain the property without improving it. Examples include:RepaintingRepairing dampReplacing damaged flooring with similar materialsFixing broken boilers like-for-likeCapital expenses improve or upgrade the property. These include:ExtensionsLoft conversionsUpgrading to high-spec kitchens or bathroomsStructural alterationsRevenue costs reduce your rental profits now. Capital costs only reduce capital gains tax in the future.Examples That Show the DifferenceIf you treat dry rot or replace rotten timbers, HMRC sees it as a repair. If you convert a loft or add an extra bathroom, that improves the property’s overall value and is treated as capital. Understanding the difference prevents costly mistakes when completing your tax return.Why Record Keeping MattersHMRC expects clear records: invoices, breakdowns, and evidence of work carried out. Mixed invoices are a common issue. If repairs and improvements are bundled into one amount, HMRC may block the full claim. Ask contractors for itemised invoices, and take before-and-after photos to strengthen your position.Avoiding Common MistakesLandlords often run into trouble for reasons such as:Claiming costs older than seven years.Classifying improvements as repairs.Lacking itemised invoices or evidence.Using inconsistent accounting methods.If you have multiple rental properties, allowable repair costs from one property can still reduce overall rental profits across your portfolio.Episode Timecodes[00:00:00] Introduction[00:00:42] Understanding pre-letting costs[00:01:27] When a property business starts[00:02:00] The three tests for pre-commencement expenses[00:03:00] Revenue vs capital explained[00:04:12] Examples from real situations[00:05:00] What you can and cannot deduct[00:06:09] Record keeping and documentation[00:07:12] Mixed invoices and challenges[00:07:57] Accounting basis considerations[00:08:36] Impact on portfolios and holiday lets[00:09:18] Summary and next stepsFinal ThoughtsUnderstanding pre-let expenditure rules helps you avoid HMRC issues and protects your cash flow. The clearer your records and the more accurate your classifications, the smoother your tax return becomes. If you want personalised support reviewing your property costs, we can help with a detailed tax diagnostic review.Additional Links📘Buy the I Hate Numbers Book☎️Book a Call🎥I Hate Numbers YouTube ChannelHost & Show InfoHost Name: Mahmood RezaAbout the Host: Mahmood is an accountant, tax specialist, and founder of I Hate Numbers. He helps landlords and businesses stay compliant, improve tax efficiency, and build financial confidence.Podcast Website:https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/
Introduction: Understanding Fuel BenefitsFuel benefits can look attractive on the surface—free fuel for your company car sounds great, right? However, the hidden tax costs can outweigh the perks. In this episode of the I Hate Numbers podcast, we break down how company car fuel benefits work, why they can become expensive tax traps, and how to decide whether it’s really worth it.Main Topics & DiscussionThe Myth of “Free” FuelMany business owners assume that having their company cover private fuel costs is a tax-efficient perk. However, the reality is that HMRC applies a significant benefit-in-kind tax to fuel provided for personal use. This means both the company and the employee could face unexpected costs at the end of the year.How HMRC Calculates the TaxThe tax on company car fuel is based on a set “fuel benefit charge.” This combines a fixed amount (currently £27,800 for the 2025/26 tax year) multiplied by the car’s CO₂ percentage band. For example, if your car’s rate is 25%, the taxable benefit is £6,950. This amount is added to your personal income for tax purposes—meaning you’ll pay tax as if you’d earned that money.Why It’s Rarely Worth ItIn most cases, the actual cost of fuel you receive is lower than the tax you’ll pay on it. Even though it seems like “free” fuel, you could easily lose hundreds or even thousands of pounds more in tax. The company also pays 15% Class 1A National Insurance on the taxable amount, adding to the total expense.A Simple Test: Is It Worth Keeping the Fuel Perk?Here’s an easy way to check. Calculate how much personal fuel your company covers annually and compare it to the fuel benefit tax charge. If the tax bill is higher, you’re better off reimbursing the company for personal mileage instead of accepting the “free” fuel benefit.Alternative Approaches That Save TaxThere are smarter ways to handle fuel costs without falling into the tax trap. For example, you can:Pay for private mileage yourself and claim business mileage at HMRC’s approved rate (45p per mile for the first 10,000 miles).Opt for hybrid or fully electric vehicles with lower or zero benefit-in-kind rates.Use business fuel cards solely for business journeys, ensuring private fuel is excluded.Record Keeping and ComplianceHMRC requires accurate mileage logs to prove business use. Digital mileage apps or GPS-enabled records make this simple and protect you during potential audits. Keeping proper logs ensures you only pay tax on what’s necessary—and stay compliant without the admin stress.Key TakeawayFuel perks often turn into expensive tax traps. The “free” fuel you get might actually cost you more than paying for it personally. With careful planning and the right approach, you can avoid unnecessary tax and keep your finances in better shape.Episode Timecodes[00:00:00] – Introduction: The reality of fuel perks[00:01:22] – Understanding how fuel benefit works[00:03:06] – How HMRC calculates the charge[00:05:15] – Why the fuel benefit rarely pays off[00:07:10] – Smarter tax-efficient alternatives[00:08:55] – Final thoughts and best practicesHost & Show InfoHost Name: Mahmood RezaAbout the Host: We’re accountants, educators, and financial coaches on a mission to make business and tax easier to understand. For over 30 years, I Hate Numbers has helped businesses plan smarter, save tax, and achieve long-term success.Podcast Website:https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/🎧 Listen & Subscribe to I Hate NumbersWant more tax-saving insights? Listen and subscribe on Apple Podcasts for weekly episodes that help you plan, do, and profit.Additional LinksBook a CallI Hate Numbers YouTube ChannelBuy the I Hate Numbers Book
Owning a business can be rewarding, but it can also feel lonely. In this episode of the I Hate Numbers podcast, we open up about the challenges entrepreneurs face behind the scenes. We explore how isolation affects decision-making, motivation, and mental health—and how you can tackle it head-on with the right mindset and support network.Why Business Ownership Can Feel LonelyWhen you’re the one making all the decisions, carrying the risks, and keeping everything moving, the weight can feel heavy. Many business owners struggle to find people who truly understand their pressures. Employees, friends, and even family might not grasp the stakes involved. This emotional load often builds quietly until it starts affecting confidence and productivity.The Emotional Toll of IsolationLoneliness doesn’t always show up as sadness—it often looks like overworking, indecision, or self-doubt. We discuss how isolation can lead to burnout and how acknowledging it is the first step to overcoming it. Recognising these emotions allows you to regain perspective and avoid reacting from a place of fatigue or frustration.The Power of Connection and CommunityConnection is a vital part of business success. Building relationships with peers, mentors, and other business owners helps you gain insights, share ideas, and stay grounded. Joining professional networks or mastermind groups can reduce the emotional burden of entrepreneurship and remind you that you’re not alone on this journey.Practical Strategies to Overcome Loneliness Build a trusted support circle of mentors, advisers, and peers. Share your challenges openly—don’t carry them alone. Set realistic work boundaries to protect your wellbeing. Stay connected through regular check-ins with other business owners. Use tools and systems to reduce overwhelm and regain control of your time.Reframing the Entrepreneurial JourneyBeing a business owner doesn’t mean going it alone. Collaboration and communication are strengths, not weaknesses. We highlight stories of entrepreneurs who turned isolation into opportunity by embracing connection and building communities around shared goals.Final ThoughtsThe lonely road of business ownership doesn’t have to stay lonely. By recognising the signs of isolation and taking active steps to stay connected, you can build a more sustainable and fulfilling business journey. Remember—success isn’t only about numbers; it’s also about people, purpose, and wellbeing.Episode Timecodes [00:00:00] – Introduction: The lonely side of business ownership [00:01:14] – Why isolation happens [00:03:20] – The emotional and financial impact [00:05:32] – The importance of community and support [00:07:16] – Practical steps to stay connected [00:09:00] – Final thoughts and key takeawaysHost & Show InfoHost Name: Mahmood RezaAbout the Host: We’re accountants, finance educators, and business coaches at I Hate Numbers. With over 30 years of experience helping businesses grow sustainably, we’re on a mission to make finance simple, approachable, and empowering for every entrepreneur.Podcast Website:https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/🎧 Listen & Subscribe to I Hate NumbersDon’t miss future episodes designed to simplify tax, business planning, and financial confidence. Listen on Apple Podcasts, follow our show, and share it with others who could use some practical business motivation.Additional Links Book a Call I Hate Numbers YouTube Channel Buy the I Hate Numbers Book




