Servant Leadership Institute Podcast

The Servant Leadership Institute Podcast is back with an incredible interview with Scott Paradis, author and servant leader. Listen as Scott and Art Barter discuss the cycle of leadership through their many, powerful experiences. Scott has dedicated his life to finding and sharing truth, an important aspect of leadership. Through his time with the United States Army and beyond, Scott has learned many valuable lessons he has graciously shared with us today. Don't forget a notepad, you'll want to take notes during this one! Learn more about Scott Paradis: Click here to visit Scott's website and to view the video mentioned during the episode: https://scottfparadis.com/ Scott F. Paradis is a student of life and seeker of ultimate truth. Believing only once something is made simple can we truly understand, he intends to discern, distill and leverage the fundamentals of enduring wisdom. A native of New Hampshire, Scott concluded a 30+ year career with the United States Army retiring at the rank of colonel. In addition to assignments stateside in Europe and the Middle East he served as a Congressional Fellow with the United States Senate and as a National Security Fellow with the Kennedy School at Harvard University. He holds a Master of Science from Central Michigan University and a Bachelor of Arts from the University of New Hampshire. Scott lives with his wife of 34 years "Lisa" in Eagle River, Alaska. A fitness enthusiast he enjoys traveling, outdoor adventures and exploring the backcountry with his 90-pound golden-doodle Rusty. Scott is currently working on his 10th book (a political thriller "Capitol Crimes") and has produced and published multiple audio and audio-visual training programs.

What an exciting episode we have for you today! Art Barter interviews Joel Manby, the former CEO of SeaWorld Parks and Entertainment who made a huge cultural impact during a critical time in the theme parks' history. These two transformative leaders discuss the importance of listening to understand, and the concepts behind civil disagreements. They discuss the implementation and integration of servant led cultures, and the unconscious fear and humility that leaders might experience while developing their new leadership. This episode is truly inspiring - we hope it adds value to your day! More about Joel Manby: Drawing on 25+ years of CEO experience of major corporations, Manby wrote “Love Works”, which integrates “love the verb” into an organization’s leadership ethos and philosophy. Love Works has sold over 100,000 copies, and a new expanded version was released in March 2020. Previously, Joel was Chief Executive Officer of SeaWorld and served as CEO of Herschend Enterprises. Additionally, Joel spent 20 years in general management in the auto industry. Joel is currently the non-executive Chairman of Orange, In addition, Joel consults and speaks on “Love Works”, crisis leadership lessons and other leadership topics. To learn more about Joel Manby and "Love Works," please visit his website: https://joelmanby.com/.  Visit our website to learn more about Art Barter and the Servant Leadership Institute: https://www.servantleadershipinstitute.com/. 

In this episode, Art Barter interviews Maya Hu-Chan, author of Saving Face: How to Preserve Dignity and Build Trust. Face is the new social currency of our time. Face represents one’s self-esteem, self-worth, identity, reputation, status, pride, and dignity. The more face you have, the easier and faster you can get things done. “Saving face” is a universal concept that enables you to connect with people, break down barriers, and build trust and long-term relationships. When the phrase “it’s not about the money” is used, the real issue is often about face. Join Art and Maya as they discuss these concepts and so much more. Get a notebook; you'll want to take notes! Maya Hu-Chan is a globally recognized speaker, author, leadership consultant, and ICF Master Certified Coach. She specializes in global leadership, cross-cultural management, and diversity and inclusion. Maya partners with organizations to build leadership capabilities to enable profound growth and change, aligned with business and personal goals. Ranked Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership, Maya has worked with thousands of leaders from major corporations, government agencies, and non-profit organizations throughout the Americas, Asia, Europe, and Australia. Harvard Business School chose her book, Global Leadership: The Next Generation, to be their Working Knowledge book. She is a columnist for Inc.com. Her most recent book, Saving Face: How to Preserve Dignity and Build Trust (Berrett-Koehler Publishers), explores the nuances of working with people across cultures and diverse backgrounds through the universal concepts of saving, losing, and honoring “face.” Maya lives in San Diego, California, with her husband and their triplets. She enjoys yoga, hiking, and traveling. www.mayahuchan.com Win a copy of Saving Face: How to Preserve Dignity and Build Trust! Click here to enter to win a copy of Maya's book. Two lucky winners will be drawn December 4th. 

Art Barter is joined by David & Sara Suter from Consolidated Building Systems, Inc. Join these inspiring leaders as they talk about servant leadership during Covid-19, and how the practice has benefited not only their employees, but their customers.  Founded by Lou Suter in 1986, CBSI (Consolidated Building Systems, Inc.) has spent the last 30 years redefining excellence in construction management, relocation planning and the mobilization of resources. Joined by his son David Suter in 1998, the duo have created lasting relationships utilizing servant leadership in their day-to-day operations. CBSI specializes in construction management, relocation planning, project management, facilities planning, and so much more. For more information about CBSI, visit their website here!

There are currently five generations in the workforce, all with very different backgrounds. The millennials have risen through social media, and the baby boomers' work ethic is as strong as ever. We sat down with three different generations to talk about the similarities and differences between the different age groups. We discuss corporate company culture, and how its evolved throughout the years. Join Olivia, Lisa and Carol as they consider the new age of technology and how communication between generations matured passed stereotypes.  For a free handout summarizing this episode with Tips for Success with a Multi-Generational Organization, click here!

In this episode, we talk with Art Barter about the final chapter in his book: The Art of Servant Leadership II: the Epilogue. Carol and Art discuss what legacy means to them and evaluate the importance of adding value to individuals. As they reflect on 25 years of friendship and service, these influential leaders recount the ways in which servant leadership has enriched their lives. This episode is as nostalgic as it is informative. Enjoy! We are happy to announce that We’re happy to announce that the SLI Podcast has been recognized as #1 on Feedspot’s Top 30 Servant Leadership Podcasts To Follow in 2020! Visit www.servantleadershipinstitute.com for more information about the Servant Leadership Institute, along with resources, blogs, and more!  

The Servant Leadership Institute is PROUD to announce our new book: Equip to Serve: 100 Ways to Help the Ones You Lead. Listen as our authors Art Barter and Carol Malinski speak with our host Lisa Keith, about their beginnings with servant leadership and why they decided this book was important.  People frequently ask us “How do we ‘do’ servant leadership?” The scenarios depicted in Equip to Serve answer that question. It’s a practical, hands on resource, meant to equip you to lead as a servant leader. In this book, we offer you the chance to read, reflect, and make your own notes regarding steps you can take to make these ideas come to life and add value to your work environment or home. For more information about the book, visit www.servantleadershipinstitute.com/equip-to-serve. Available to purchase at Amazon and Barnes & Noble. 

We are so pleased to present this episode today. We are joined by author and speaker Mike Robbins to talk about the importance of team chemistry. CEO and founder of Servant Leadership Institute, Art Barter speaks with Mike as they touch on the inevitable "sweaty palm conversations" and the necessity for a culture of inclusivity and respect. Mike is an expert in teamwork, leadership, and emotional intelligence. He is a member of the National Speakers Association and is one of less than 10% of the professional speakers in the world to have earned the prestigious Certified Speaking Professional (CSP) designation. Prior to his speaking, writing, and consulting career, Mike was drafted by the New York Yankees out of high school. He turned the Yankees down and instead chose to play baseball at Stanford University, where he pitched in the College World Series. He was drafted by the Kansas City Royals out of Stanford and played three seasons of professional baseball in the Royals organization before arm injuries ended his playing career while still in the minor leagues. His fifth book, We're All in This Together: Creating a Team Culture of High Performance, Trust, and Belonging, was just released in April. For more information about Mike Robbins, please visit www.mike-robbins.com. For more information about Art Barter and the Servant Leadership Institute, please visit www.servantleadershipinstitute.com. Thank you for allowing us to add value to your day. Keep serving others!

Today we return to our conversation with Don Janssen about the different myths surrounding leadership. Through servant leadership behaviors, Carol and Don discuss how these myths have been altered and perceived by many.  Don is the retired corporate director of animal health for the world renowned San Diego Zoo and the Safari Park.  Don led a team of veterinarians, nutritionists, technicians and hospital keepers seeing to the health of more than 7,000 animals.  Don is a passionate servant leader and also the author of a brand new book called Upside Down Leadership. For a summary of the myths discussed in part one and two, click here!

In this episode, Art Barter speaks with President & CEO of the Carlsbad Chamber of Commerce, Bret Schanzenbach. Bret has spent the last 12 years working in the chamber industry, spending time at both the Vista and Carlsbad Chamber of Commerce, both located in Southern California. Bret tells us about exciting, new programs being put in place to help businesses during Covid-19, and how individuals can get involved. Join Bret and Art as they discuss family, the effects of Covid-19 and the recent protests, and steps we can take together as a community to rise above uncertainty. To learn more about Bret or the Carlsbad Chamber, please visit www.carlsbad.org. For more information about Art Barter or the Servant Leadership Institute, please visit our website: www.servantleadershipinstitute.com.

In this episode we discuss the ultimate measurements of a servant leader in the final chapter of Art Barter's book: The Art of Servant Leadership II. The author, along with SLI team member Carol Malinski talks about contingency plans, the current state of the world, and how leaders should serve with love, and not hate. Enjoy! For more information on servant leadership, or to purchase any of Art's books, please visit our website at www.servantleadershipinstitue.com.

In this episode, we speak with our friend Don Janssen, retired head of veterinary medicine for San Diego Zoo Global. He discusses a list of myths we tell ourselves about leadership and in this episode we go over the first three myths. The truth about leadership, Don shares, is often radically different than these myths. Keep an eye out for Part 2 over the next couple weeks, and a summary of these myths will be available soon.  For more information on servant leadership or Servant Leadership Institute, please visit our website at www.servantleadershipinstitute.com for more resources and tools to help you on your journey with servant leadership.     

On today's episode, we are close to finishing our Art of Servant Leadership II Book Series as we discuss chapter 8: Sustainability: Key Principal to Your Long Term Success. Listen in as Carol Malinski, Director of Content and Curriculum speaks with the author about the life events that helped him transform to a servant led mindset. Join Art and Carol as they discuss training techniques, and how to adapt to the ever-changing climate of corporate leadership. This podcast was recorded over Zoom, due to the stay-at-home order in place as a result of the Corona Virus in San Diego, California. For more Art Barter publications, or to learn more about the Institute, please visit our website at www.servantleadershipinstitute.com. Thank you for investing your time with us and don't forget to subscribe to the Servant Leadership Institute Podcast today!

In today's episode, we continue with The Art of Servant Leadership II book series with Chapter 7: Growing Leadership in Challenging Times. Team members Carol Malinski and author of the book Art Barter talk about their past experiences with adversity. Art and Carol examine the importance of servant leadership during difficult situations as they remind us that everyone learns at different paces. This podcast was recorded through Zoom, due to the stay-at-home order in place as a result of the Corona Virus. Join Art and Carol as they talk about the pandemic, and learn some of the ways Art is protecting his essential workers.  For more information about Art Barter, his book The Art of Servant Leadership II, or the Servant Leadership Institute, we urge you to visit our website at www.servantleadershipinstitute.com. Thank you for investing your time with us and don't forget to subscribe to the Servant Leadership Institute Podcast today!

Today, SLI Team members Carol Malinski and Olivia Pence talk with Kristen Hadeed about the current workplace climate amidst the coronavirus pandemic, and discuss Kristen’s Remote Working Guide: How to Lead a Team & Yourself. These dynamic women discuss accountability, culture, and how leaders can persevere in times of adversity.  Kristen Hadeed is the CEO and founder of Student Maid, a cleaning company that has employed thousands of millennials over the last decade and is known for building the next generation of leaders. In addition to leading her own company, she now helps organizations around the world make a lasting, meaningful impact on people by creating environments in which they thrive. She has worked with a variety of industries including healthcare, education, retail, real estate, nonprofit, hospitality, aviation, and consumer products. In 2017, she published her first book, “Permission to Screw Up,” in which she tells the stories of her biggest mistakes in leadership. She hopes to inspire other leaders to share their “perfectly imperfect” stories of success to empower people with the knowledge that their most challenging moments can become their biggest leadership lessons. Kristen and Student Maid have been featured in news outlets including PBS, FOX Inc., NBC, TIME, and Forbes. Her first TED Talk has received over three million hits on YouTube.  For more information on Kristen, visit www.kristenhadeed.com. To receive her Remote Working Guide: How to Lead a Team & Yourself, go to kristenhadeed.com/resources. This resource is available with an option to "Pay What You Can." The amounts raised will help Kristen produce more content and support Student Made employees as they cannot work during this health crisis. For all things SLI, we urge you to visit our website at servantleadershipinstitute.com.

SLI founder Art Barter has a conversation with Whitney Johnson about the theory behind the Disruptive Mindset, the S Curve, and much more.  Be sure to have a note pad handy, because these two talk about a lot! We hope you enjoy this episode. Whitney Johnson is the CEO of WLJ Advisors and one of the 50 leading business thinkers in the world as named by Thinkers50. She is an expert on helping high-growth organizations develop high-growth individuals. Whitney is an award-winning author, world-class keynote speaker, frequent lecturer for Harvard Business School's Corporate Learning and an executive coach and advisor to CEOs. She is a popular contributor to the Harvard Business Review, has 1.7 million followers on LinkedIn, where she was selected as a Top Voice in 2018, and her course on Fundamentals of Entrepreneurship has been viewed more than 1 million times. In 2019, she was ranked #3 on the Global Gurus' Top 30 Organizational Culture Professionals. In 2017, she was selected from more than 16,000 candidates as a “Top 15 Coach” by Dr. Marshall Goldsmith. An innovation and disruption theorist, she is the author of the bestselling Build an “A” Team: Play To Their Strengths and Lead Them Up the Learning Curve, and the critically-acclaimed Disrupt Yourself: Putting the Power of Disruptive Innovation to Work.  In these books, she codifies her frameworks for developing high-growth individuals and organizations – the Personal Disruption and the S Curve of Learning frameworks. Whitney was the cofounder of the Disruptive Innovation Fund with Harvard Business School’s Clayton Christensen, through which they invested in and led the $8 million seed round for South Korea’s Coupang, currently valued at more than $9 billion. She was involved in fund formation, capital raising, and the development of the fund’s strategy.  As a former award-winning Wall Street stock analyst, Whitney understands momentum and growth. She was an Institutional Investor–ranked equity research analyst for eight consecutive years and was rated by StarMine as a superior stock picker. Whitney hosts the weekly Disrupt Yourself podcast, publishes a popular weekly newsletter, and she is married with two children.

In this episode, Art Barter walks us through some key points from chapter six of his book The Art of Servant Leadership II.  He explains that to excite the workforce of tomorrow you have to talk about why you do what you do. A desire for significance is a trend in the younger generations, and employers need to be able to supply that. We hope you enjoy this episode.  Special Free Gift! For the first 20 listeners we will ship you a first edition authors copy of The Art of Servant Leadership II. So be one of the first 20 listeners to email us at info@servantleadershipinstitute.com with the subject “Living Your Purpose” and we will send you a book at no cost to you. Shipping will be limited to the U.S. only.

In this episode, SLI founder Art Barter has a conversation with Dr. Chip R. Bell about what good customer service looks like. Bell is a world-renowned authority on customer loyalty and innovative service. In fact, in 2019 Global Gurus ranked him in the top three keynote speakers in the world on customer service for the fifth straight year in a row. He also is the author of numerous national and international best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Magnetic Service, The 9½ Principles of Innovative Service and Customers as Partners. His books have been translated into over a dozen languages. His newest customer service book is the award-winning, best-selling book Kaleidoscope: Delivering Innovative Service That Sparkles. Dr. Bell has appeared live on CNBC, Bloomberg TV, CNN, Fox Business, ABC, CBS, NPR Marketplace and his work has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine, and Fast Company. We hope you enjoy this episode. For information on Dr. Chip Bell, visit his website: www.chipbell.com. We also have a free gift for you courtesy of Dr. Chip Bell.  It’s a downloadable sample chapter of his book Kaleidoscope: Delivering Innovative Service That Sparkles. To receive this free gift email us at info@servantleadershipinstitute.com with the subject “Chip Bell” and we will send it over to you.

We invited Peter Mulinge back on the podcast to check in on the progress he’s been making in Africa; teaching servant leadership. Peter explains the great excitement people have there for servant leadership. As with many new initiatives, there have been challenges with the status quo. We support all Peter and his team are doing on the continent of Africa. To learn more about what he’s doing, and how you can help, visit the website africaservantleader.com. We hope you enjoy this episode! Peter would also like you to have a free gift to go along with this episode. It’s a Downloadable PDF titled “Altruism and Altruistic Love” and you can receive it by emailing us at info@servantleadershipinstitute.com with the subject “Peter’s Free Gift.”

In this episode, author Art Barter talks through chapter five of his book The Art of Servant Leadership II with Carol Malinski. They talk about the importance of reflection and what the key traits of reflecting are. They discuss the value of investing in your team, and keeping yourself healthy as a leader. If you are a leader who struggles with allocating time for reflection, this is a great episode for you.   Special Free Gift! For the first 20 listeners we will ship you a first edition authors copy of The Art of Servant Leadership II. So be one of the first 20 listeners to email us at info@servantleadershipinstitute.com with the subject “reflection” and we will send you a book at no cost to you. Shipping will be limited to the U.S. only.