DiscoverTed's Hospitality Minute with Host Ted Kelly
Ted's Hospitality Minute with Host Ted Kelly

Ted's Hospitality Minute with Host Ted Kelly

Author: Ted Kelly

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As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further.

I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake.
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Fire Alarm Systems & Hotel Capital Planning with Mike Johnson | Jensen HughesFire alarm systems are one of the most critical—and often overlooked—capital investments a hotel owner will make. In this episode of Ted's Hospitality Minute, Ted Kelly sits down with Mike Johnson of Jensen Hughes to discuss how owners, asset managers, engineers, and project teams can better plan for fire alarm system replacements and avoid costly mistakes.Mike shares practical insights on determining when a system is truly obsolete, evaluating migration versus full replacement options, and incorporating fire alarm upgrades into planned guestroom renovations to minimize disruption and maximize project efficiency.The conversation also covers ADA considerations, brand compliance, emerging fire and life safety technologies, and the importance of understanding what's included—and excluded—in contractor proposals to avoid unexpected change orders.When is a fire alarm system truly obsolete?Migration vs. complete system replacementWhy guestroom renovations are the ideal time to upgrade fire alarm devicesADA and life safety considerationsBrand compliance requirementsEmerging technologies and industry trendsCommon planning mistakes that increase project costsHow to reduce risk and avoid costly change ordersWhether you're planning a Property Improvement Plan (PIP), major renovation, or long-term CAPEX strategy, this episode provides valuable guidance to help protect your investment, improve guest safety, and make smarter capital planning decisions.Guest: Mike Johnson, Jensen HughesHost: Ted Kelly, Interserv HospitalityIf you enjoyed this episode, be sure to follow Ted's Hospitality Minute on Spotify, subscribe on YouTube, and connect with Ted on LinkedIn for more conversations on hotel capital projects, engineering, asset preservation, sustainability, and owner-focused strategies.
What does it REALLY take to succeed in the hospitality industry? On this episode of Ted's Hospitality Minute, Reese Holman, Regional Director of Operations at Aimbridge Hospitality, pulls back the curtain and shares his insights. From mastering the operational side – think property inspections, financial analysis, and labor management – to cultivating genuine compassion and resolving guest concerns, Reese emphasizes the multifaceted nature of hospitality leadership. He also shares his personal experiences, including a memorable encounter that highlighted his unique approach. Join him and host Ted Kelly for a dose of real-world wisdom and practical advice here: https://youtu.be/XIxsxJZsZsk #HospitalityOperations #GuestExperience #LeadershipSkills #CareerGrowth #HospitalityIndustry #TedsHospitalityMinute 0:00 – Preview of Episode 0:13 – Intro of guest Reese Holman 0:58 – Reese's background 2:43 – Number of hotels supported and a day in a life of a Regional Director 5:00 – Setting the culture, finding, and developing great potential GMs 7:51 – RecoverIT 9:06 – Reese’s job’s biggest challenge and most rewarding episode in Hospitality 18:10 – The importance of hospitality values: Never change towards people 20:53 – Advice to young schoolers who are considering Hospitality 25:09 – Conclusion The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast
In hospitality, you either love it or you don't. Wes Santos, GM of Sarasota's Hyatt Regency, shares his infectious passion for the industry and the rollercoaster ride that comes with it. He opens up about the challenges of leading a large team, the importance of guest satisfaction, and the unwavering dedication it takes to succeed in this fast-paced world. Join him and host Ted Kelly on this episode of Ted's Hospitality Minute here: https://youtu.be/3xXXKynB_yw #HospitalityPassion #IndustryInsights #CareerPath #HospitalityJourney #LeadershipLessons #TedsHospitalityMinute 00:00 – Preview of Episode 00:10 –Introduction to guest Wes Santos 01:08 – Wes's early experiences in hospitality 05:13 – Career progression and mentorship in hospitality 09:06 – Transitioning to General Manager roles 12:50 – Experiences across different locations 21:38 – Current role and future developments in Sarasota 23:40 – Closing The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast
From coast to coast, with a heart in the heartland. Join Ted Kelly and special guest, Erin Roberts, The Heartland Director of Operations, as she shares her hospitality journey, love for her city, and insights on navigating the industry's challenges. It's a conversation filled with passion, resilience, and a touch of Midwestern charm. Tune in to Ted's Hospitality Minute today: https://youtu.be/jYfknGw7Ze0 #HospitalityHeartland #LeadershipLessons #DesMoinesPride #UrbanHospitality #TedsHospitalityMinute 0:00 – Preview of episode 0:17 – Introduction of guest Erin Roberts 1:10 – Personal and entrepreneurial background 2:42 – Life in Iowa and business 6:08 – Challenges and effects of COVID 8:06 – The Recover It App 9:06 – Labor shortages 12:24 – Upcoming events in Iowa 14:15 – Closing The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast
From Coding to Check-Ins: Jaden Crudup's Unexpected Hospitality Journey Jaden Crudup, Sonesta's Lodging Development Manager, shares his unique career transition from computer science to the hospitality industry on Ted's Hospitality Minute hosted by Ted Kelly. Jaden provides valuable insights on networking, mentorship, and the lessons learned from hands-on experience in the field. Don't miss this week's latest episode here: https://youtu.be/RHsmtg2f6C4 #CodingToCheckIns #HospitalityJourney #HospitalityJourney #CareerChange #HospitalityCareers #HotelManagement 0:00 – Preview of the episode 0:15 – Introduction of guest Jaden Crudup 1:11 – Background of the guest 4:26 – Favorite subject that pushes the guest to continue in the industry 7:29 – Home Recovery Application 8:56 – Journey of employment 13:29 – Opportunities and Aspirations in the Hospitality Industry 15:32 – Thoughts on being a hotel owner 17:20 – Closing The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast
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