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Catalyst Pharmacy Podcast
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Catalyst Pharmacy Podcast

Author: RedSail Technologies

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On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

Hosted by Mark Bivins, Chief Growth Officer, RedSail Technologies
256 Episodes
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From one generation to the next, pharmacy runs deep for the Heinz family. It all started when Kirk Heinz opened up shop at Kirk’s Pharmacy and then raised his son, Andrew, to follow the same path. Now, the father-son pharmacy duo co-own three locations across Washington and combine tradition and innovation to serve patients in their community. This week, Kirk and Andrew join us to discuss med sync, new vaccines, and looking ahead to the future of pharmacy. Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing Guests: Kirk & Andrew Heinz, Owners of Kirk’s Pharmacy Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If there’s one thing you learn from pharmacy owner and CPESN luminary Ed Hudon, it’s to get out there and use your voice. Ed has learned that it's important to invest in yourself and invest in your community - because it always comes back full circle. Using the Art of Conversation, you can have valuable interactions with your patients and with other connections in your community. Ed Hudon shares his recommendations for building your network and getting the tools and resources you need to run a successful pharmacy business. Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development Guest: Ed Hudon, Pharmacy Owner and PPCN/CPESN Luminary Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight into multigenerational ownership, mentorship, and what it means to serve a community. Together, these leaders show the passion and purpose behind independent pharmacy.  00:00 - Matt Binder - Introduction   00:36 - Matt Binder - Cascadia Pharmacy Group 02:17 - Matt Binder - Learning the business side without an MBA   05:10 - Marcus Howard - Introduction   08:35 - Marcus Howard - Realizing health impacts on student success   17:53 - Marcus Howard - Receiving $1 million to launch GreaterHealth   18:23 - Lacy Epperson - Introduction   19:23 - Lacy Epperson - Joining Mitchell’s through a school connection   23:06 - Lacy Epperson - Importance of independent pharmacy in rural areas   24:39 - Bill Osborn - Introduction   25:01 - Bill Osborn - Pharmacy legacy and founding Osborn Drugs   28:50 - Bill Osborn - Balancing independence and scale    Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, SVP/GM Pharmacy  Management Systems, RedSail Technologies  Guests Include:  Matt Binder, Owner, Madison Park Pharmacy & Wellness Center Marcus Howard, Founder, GreaterHealth Pharmacy & Wellness   Lacy Epperson, Director of Pharmacy Clinical Services, Mitchell's Drug Stores Bill Osborn, President, Osborn Drugs  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com/ 
Alec Ginsberg, COO of C.O. Bigelow, takes us inside America’s oldest pharmacy to share its 187-year history (and why it’s still thriving today). From celebrity customers to the fight against PBMs, Alec shows how independent pharmacies can survive and why he launched Drugstore Cowboy to educate consumers and push for change. If you care about the future of healthcare, this is a conversation worth hearing.  Subscribe to Drugstore Cowboy here: https://drugstorecowboy.com/   01:50 - Inside America’s Oldest Pharmacy 06:37 - Celebrities Need Pharmacists Too 11:07 - Why I Chose the Counter Over the Stage 18:10 - Staffing Like Service Actually Matters 20:51 - The Business Beyond the Counter: Cosmetics & Hotels 25:36 - Drugstore Cowboy: Why I’m Poking the Bull 40:30 - The $80K Patient: What PBMs Do to Real People 52:38 - The Mom Test: Why Service Still Wins   Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest:  Alec Ginsberg | COO, C.O. Bigelow Apothecaries  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Autumn-Kyoko Cushman “AK” joins the Catalyst Pharmacy Podcast to share her journey from Navy hospital corpsman to co‑founder of ShiftRx. She talks about overcoming personal challenges, building a pharmacy staffing marketplace, and unveiling Holly, their new AI healthcare administrator launching in January. This episode is about resilience, innovation, and reimagining the future of healthcare.  Learn more about ShiftRx: https://www.shiftrx.io/  00:00 — Intro and episode overview 01:22 — Welcome, AK’s background, and episode goals 03:28 — 2008 crisis, entrepreneurship at home, and path to the Navy 06:45 — Executive medicine, healthcare reform insights, and COVID side gigs 10:51 — IBM, precision medicine, mom’s diagnosis, and mission shift 19:32 — Founding ShiftRx: marketplace challenges and impact 23:36 — Meet Holly: AI healthcare administrator + January launch 44:19 — Move to SF, funding, and the future of AI in pharmacy (closing)  Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Autumn-Kyoko Cushman | CEO, ShiftRx  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Jennifer Shannon, PharmD shares one of the most inspiring journeys in independent pharmacy. From opening Lily’s Pharmacy with no patients, to building a pioneering transitions-of-care program, to fighting PBM patient steering at the state level, Jennifer has pushed for better care at every turn. She walks through how FairRx saved their business, how her community rallied behind her, how her kids supported seniors during COVID, and how she and her husband now run a 39-stall equine farm. It’s a story of advocacy, resilience, and redefining what pharmacy can be. This episode also marks a special moment for our team — a heartfelt farewell to Mark Bivins, whose presence, leadership, and passion helped shape so much of what this podcast has become.  00:00 — Jennifer Shannon’s Origin Story & Why She Opened Lily’s Pharmacy 03:42 — Building a Pharmacy With No Patients: Community, Cupcakes & Persistence 08:55 — The Transitions-of-Care Program That Changed Everything 14:12 — Taking on CVS/Caremark & Testifying Against PBM Abuse 21:40 — The Birth of FairRx and Fighting to Save Their Pharmacy 29:03 — Kids Helping Seniors During COVID: A Community Moment 34:28 — How Jennifer Became an “Accidental” Equine Pharmacist 41:10 — A Heartfelt Farewell to Mark Bivins  Hosted By: Mark Bivins Guest: Jennifer Shannon | Owner of Lily’s Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Pharmacists have been vaccinating for years—it's about time they get the recognition (and reimbursement) they deserve. Marc Ost, Co-Owner of Eric’s RX Shoppe in Horsham, PA, is here to make it happen. Marc joins us to talk about how he’s driving change in vaccine access and reimbursement, from advocating with the FTC and state legislators to pioneering at-home immunization billing codes. He also shares what’s new this year in vaccine administration, how pharmacies can adapt to new Part B service codes, and why telling your story to lawmakers still matters. 👉 Learn how independent pharmacists are working to improve vaccination access and provide care to all communities. https://www.ericsrx.com/  00:00 – Intro: Expanding Vaccine Access Through Independent Pharmacies02:10 – Patient Confidence & Combating Vaccine Confusion06:10 – Working With the State to Maintain Vaccine Access10:00 – The Reality of Vaccine Reimbursement & Billing Medical vs. PBM12:58 – Optimizing Workflow & Billing Efficiency in PioneerRx18:00 – Starting an Immunization Program From Scratch32:00 – At-Home Vaccinations: Using New Medicare CPT Codes42:00 – Advocacy & PBM Reform: Making It About Patient Impact Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Marc Ost | Co-Owner at Eric’s RX Shoppe & Community Pharmacy Services  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Join us for an exclusive conversation with NCPA President Jeff Harrell, where we talk about the future of pharmacy and the leadership that’s shaping it. Jeff shares how he and the NCPA team are working to reshape pharmacy education, advocate for fair reimbursement, and foster unity among owners everywhere. He also shares how he’s scaling his own business, Cascadia Pharmacy Group, throughout the Pacific Northwest, and what he’s learned along the way. Tune in for an insider’s look at industry shifts, trends, and opportunities, and what they mean for pharmacies nationwide.  Register today for NCPA Annual 2025 in New Orleans on October 18-21: https://ncpa.org/annual-convention Cascadia Pharmacy Group website: www.cascadiapharmacygroup.com Cascadia Pharmacy Group LinkedIn: www.linkedin.com/company/cascadia-pharmacy-group Jeff’s LinkedIn: https://www.linkedin.com/in/jeff-harrell-a9670510/ Beyond Prescriptions: https://www.youtube.com/watch?v=F_4I_rR_ltU NCPA website: www.ncpa.org 00:00 – Welcome Back & Jeff Harrell Introduction 03:40 – Changing the Narrative in Pharmacy Schools 07:05 – The “Premium Gas” Analogy for Pharmacy 12:20 – Lessons from Around the World 27:00 – The Cascadia Model: Owning and Growing Smart 44:10 – Inside the Pharmacy: Efficiency, Systems, and Savings 49:25 – GLP-1 Challenges and Looking Ahead  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest:  Jeff Harrell | President, NCPA  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
What does the future of pharmacy look like, and who’s leading the way? In this episode, Madeline Clark shares how she’s redefining what it means to be a pharmacist through a career that blends residency training, fellowship experience, and leadership across Moose Pharmacy, CPESN North Carolina, and CPESN USA. She also draws on her work with the NextGen pharmacist group to offer insight into how the profession is evolving and how we can keep the pace. Along the way, she shares new clinical service models, opportunities for payer engagement, and the importance of collaboration. Madeline’s message is clear: the future of pharmacy will be built by those ready to lead it.  00:00 – Madeline Clark’s journey into pharmacy and hybrid role02:43 – Launching NextGen to empower new pharmacy leaders07:36 – Emerging leaders and mentorship across states08:42 – Exciting new payer opportunities and care hub program12:05 – How EHR access and collaboration improve patient care15:24 – Med Sync as the foundation for better pharmacy services19:06 – Building team buy-in for innovation and growth Guest:  Madeline Clark | Director of Clinical Services for Monroe, Moose Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
In this episode, Kate Riddell shares how she bridges the classroom with real-world practice. From prescribing authority and patient accessibility to competing with mail order and fighting misinformation, Kate offers an inspiring look at the evolving role of community pharmacy and the next generation of pharmacists.  00:00 – Introduction: Kate’s dual role in academia and practice 02:49 – Expanding pharmacist roles: test-and-treat & contraceptives 07:43 – Access, reimbursement & the future of community pharmacy 09:08 – Competing with mail order through personal service 12:43 – Innovating operations: med sync, inventory & student marketing 16:18 – Teaching leadership and entrepreneurship to future pharmacists 17:34 – Fighting misinformation online & guiding patients 21:14 – What Kate’s reading: balancing beach reads and big ideas  Guest: Kate Riddell | Assistant Professor of Pharmacy Practice, Butler University  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
When tragedy struck his family, Ritesh Shah asked himself a simple question: “How do I continue the oath I took as a pharmacist?” The answer became opening New Jersey’s first (and only) charitable pharmacy alongside President Joseph Howe, which has provided thousands of free prescriptions to uninsured and underserved patients since 2022. In this episode, Ritesh opens up about the loss that changed his life, the launch of his autobiography Pills to Purpose, and his mission to make sure that no one is left behind because of the cost of medication. Buy Now: Pills to Purpose: From the Pharmacy to the Frontlines: Healing Beyond the Counter: https://www.amazon.com/Pills-Purpose-Pharmacy-Frontlines-Healing/dp/B0FL26WT2Q/ref=tmm_pap_swatch_0  00:00 – Introduction to Ritesh Shah & his mission  02:23 – From India to independent pharmacy in New Jersey  05:52 – Building seven pharmacies and leading Legacy Pharmacy Group  07:44 – Losing his sister & the inspiration for a charitable pharmacy  09:44 – Opening New Jersey’s first charitable pharmacy in 2022  13:27 – Training the next generation: preceptor programs & students  20:20 – How BestRx supported the mission during the pandemic  26:05 – The vital role of his wife Asha in making it possible  44:23 – Pills to Purpose: A pharmacist’s story  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies & Hemal Desai | President, BestRx Guest: Ritesh Shah, RPh | CEO & Managing Partner at Legacy Pharmacy Group & NJLEAF  & Joseph Howe | President, Ritesh Shah Charitable Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
T.J. Woodard didn’t set out to become a voice for pharmacy reform. But from his base in Baton Rouge, LA, he’s helped lead the charge against PBMs and protect independent pharmacies across Louisiana. T.J. joins us to share how his career has evolved from filling scripts to shaping state policy and how he sees the industry moving forward. He offers us a front-row view of Louisiana’s recent PBM victories, the behind-the-scenes negotiations that made them possible, and how other states can follow suit. 00:00 - Welcome and guest introduction  01:44 – T.J.’s unexpected journey into pharmacy  06:19 - Lessons from chain pharmacy to independence  14:07 - Opening a downtown Baton Rouge pharmacy  18:42 - Provider relationships that drive growth  28:18 - Stepping into state pharmacy advocacy  31:02 - Louisiana’s big PBM reform wins  42:46 - Pushback from PBMs and rallying support  46:01 - What’s next: Enforcing the new laws  Hosted By: Johnathon Duhon | Director of Sales, PioneerRxGuest: T.J. Woodard | Co-Owner, Prescriptions to Geaux  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Nearly 9 in 10 pharmacists are at a high risk of burnout, but how do affected pharmacists find a path forward? In this episode, we sit down with Devan Conley, Pharmacist at TrueCare Pharmacy in Concord, NC, to find out firsthand. Devin discusses his journey with burnout—which crept up during COVID and kept on for years, culminating in a struggle with prescription misuse. But, more importantly, Devan shares how he recovered, and how that recovery reshaped the way that he approaches life and pharmacy alike. Today, Devan is a pharmacist at a 340B pharmacy inside a federally qualified health center, launching behavioral health and harm reduction programs so that anyone dealing with similar struggles can find support. Devan’s message is clear: Burnout doesn’t have to be the end of your story but the beginning of a new one. 00:00 - Introduction to Devan Conley & TrueCare Pharmacy 02:00 - Burnout During COVID and Its Lasting Impact 08:40 - Path to Recovery and Regaining His Pharmacy License 18:50 - Opening a 340B Pharmacy in a Behavioral Health Setting 26:20 - Expanding Services with Long-Acting Injectables & Women’s Health 33:10 - Harm Reduction Initiatives and Narcan Program 47:50 - Lessons in Leadership, Resilience, and Community Impact 52:20 - Closing Thoughts & How to Connect with Devan  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest:  Devan Conley | Pharmacist, TrueCare Pharmacy   Devan’s LinkedIn: https://www.linkedin.com/in/devan-conley-pharmd-msph-8732b87a/ 
Specialty pharmacy is one of the most critical areas of care—especially for patients with complex and chronic conditions—but scaling the business isn’t always easy. In this episode, Lori Maraist shows how pharmacists can do both. Lori, the Chief Operating Officer at Professional Arts Specialty Pharmacy, shares how she scaled her team from a small operation to a nationally recognized pharmacy with over 100 employees. She dives into how to carve out niches in specialty care, build a strong culture across a large team, and hire intentionally in high-stakes clinical environments. Whether you’re already in the specialty sector or just looking to learn more, Lori’s episode is one you won’t want to miss.  00:00 - Introduction to Lori Maraist and Professional Arts Pharmacy 02:11 - Lori’s Early Pharmacy Journey and Leadership Origins 06:16 - Evolution from Compounding to a Diversified Pharmacy Model  10:22 - Lessons in Change Management and Staff Buy-In 14:11 - Clinical Programs and Commercial Product Expansion 22:14 - National Licensure and Wound Care Specialization 31:00 - Hiring Philosophy and Building a Scalable Team 38:42 - Advice for Scaling a Pharmacy and Picking Leaders  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies         Johnathon Duhon | Director of Sales, PioneerRx Guest:  Lori Maraist | Chief Operating Officer at Professional Arts Specialty Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
What does it really mean to question the status quo? This week, we’re sitting down with Dared Price, a pharmacy owner who’s taking PBM reform from South Kansas all the way to Capitol Hill. Dared’s resumé is extensive: he’s started multiple pharmacies, built impressive clinical programs, and created a transparent PBM model that helped over 100 employer groups cut prescription costs. Lately, though, he’s turned his attention to PBM reform—and he’s already making waves: speaking at the White House, meeting with the Federal Trade Commission, and pushing for legislative change in the highest offices. In this episode, we dive into real-world wins in PBM reform, up-and-coming challenges, and how Dared is working to dismantle a broken system to build a better one.   https://oreadrx.com/  00:00 – Intro & Guest Intro  01:02 – Starting OreadRx  09:56 – Unbundling Benefits  14:14 – Working with Employers  21:22 – Kansas Policy Wins  28:27 – Speaking at the White House  36:58 – PBM Market Insights  42:40 – Future of Pharmacy    Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Dared Price | President, Price Pharmacies Inc.  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter more than you think. If there’s one takeaway from Rannon, it’s this: When you free up workflow, you make space for everything else that matters. 01:14 – Tarrytown & PioneerRx Origin Story 03:54 – Senate Bill 1236 and Texas Advocacy 12:28 – Insulin Emergency Supply Bill 20:27 – Tarrytown's Mid-Year Focus 26:13 – Internal Operations & Front-End Strategy 32:02 – Med Sync Success & Staffing Strategy 44:02 – Residency Program & Leadership Development  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies          Johnathon Duhon | Director of Sales, PioneerRx Guest: Rannon Ching | President and Chief Pharmacy Officer at Tarrytown Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
If there’s one name to know in the fight for PBM reform, it’s Benjamin Jolley. As Co-Founder of Apex Consulting and Senior Fellow at the American Economic Liberties Project, Ben has spent years exposing what’s been broken in the pharmacy system—and what can still be fixed. Most recently, he addressed 20,000 attendees at a rally in Salt Lake City to advocate for Breaking Up Big Medicine (breakupbigmedicine.com). This week, Ben joins us on the Catalyst Pharmacy Podcast to talk about all things advocacy, legislation, and fighting for what’s right from the front lines of the pharmacy all the way to Capitol Hill.  2:45 – Opening discussion on PBM reform momentum 8:16 – Legislative wins for pharmacy 11:44 – Banning vertical integration between PBMs and pharmacies 14:03 – “Break Up Big Medicine” campaign details 21:37 – Mandatory NADAC reporting: what's required and what it solves 29:36 – Chain vs. independent pricing: real-world examples of inequality 36:14 – Helping pharmacies with Medicare plan optimization 47:51 – Final thoughts and call to action for community involvement  Benjamin’s Substack: https://benjaminjolley.substack.com/ Apex Consulting: https://www.apexpharmacyconsulting.com/  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Benjamin Jolley | Pharmacist at Jolley’s Compounding Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
Trump’s Big Beautiful Bill is making headlines—and it could change the game for independent pharmacy forever. In this episode of the Catalyst Pharmacy Podcast, Mark and Josh break down what’s inside the sweeping budget bill passed by the U.S. House, including a national ban on spread pricing and a push for fair, transparent Medicaid managed care reimbursements. They dig into how these changes could impact independent pharmacies in states like Texas, Arkansas, and Iowa, and how advocacy is paying off in a big way. 00:00 – Big Beautiful Bill Act Overview 00:43 – Medicaid Cuts & Work Requirements 03:38 – Pharmacy Business Impact 04:25 – PBM Reform & Spread Pricing Ban 06:41 – NASDAQ Reporting Challenges 11:08 – State-Level Wins: Arkansas & Iowa 18:57 – Medicare Negotiation Uncertainty 24:05 – Previewing the Connect Conference Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, President of Pharmacy Systems, RedSail Technologies   Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage.  00:00 – Introduction to Meredy Ayers 02:34 – In the Pharmacy at 15: Meredy’s Journey 06:24 – The Story That Shaped Meredy’s Passion for Community Care 10:44 – Why Investing in Pharmacy Technicians Matters 14:50 – How Technicians Can Take on New Clinical and Operational Roles 19:10 – Community Health Worker Certification for Technicians 23:07 – Deep Dive into Career Growth at Bremo 36:22 – How to Building Technician Careers 42:24 – Prescribables  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one. 00:40 – Why Gifthealth Is a Unique Guest 02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads 06:15 – What Is Gifthealth? Business Model & National Reach 10:18 – Helping Patients Access High-Cost Meds Affordably 13:52 – Scaling Fast: APIs, Automation & Efficiency 18:05 – 200K+ Patients & Building a Collaborative Culture 21:15 – Hiring in Hypergrowth: How They Staff Quickly 25:00 – Solving Last-Mile Delivery with Tech 27:30 – Keeping Patients Connected Through Notifications 31:45 – Prescribables  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 
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