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Talent Hub Talk

Talent Hub Talk
Author: Ben Duncombe: Salesforce, Sales Force, CRM, Data
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Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share.
Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
265 Episodes
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In this week’s episode of Talent Hub Talk we catch up with Doug Merrett from Platinum7, following our last podcast episode with him 4 years ago. As a Salesforce security specialist, Doug shares some insight on recent Salesforce security challenges, security in the age of AI, and what tools and procedures he is recommending to his clients.
You can follow Doug here:
https://www.linkedin.com/in/dougmerrett/
Follow Platinum 7 here:
https://www.linkedin.com/company/platinum7/
You can find out more about Platinum 7 here:
https://www.platinum7.com.au/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we catch up with Greg Jarrett, Founder of STACK.aero, which is a business operations technology, custom-built for Brokers and Charter Sales teams within the aviation industry, utilising the Salesforce platform.
Greg shares his journey from an early career outside of tech to becoming the Founder of an aviation-focused technology business. He reflects on the moment he spotted a gap in the market, the leap into entrepreneurship, and the unique challenges of building a product as a non-technical founder.
Greg discusses how he navigated early decisions about product development, why he chose Salesforce as the foundation for his solution, and the steps he took to go from zero coding skills to building his own product. He also opens up about how his relationship with Salesforce has evolved, the technical and non-technical hurdles faced along the way, and the realities of scaling a company in a niche market.
We explore Greg’s perspective on the AI revolution and how he’s preparing his business for the next wave of innovation.
Finally, he shares his vision for the future, including how building a product on Salesforce differs from developing for end-users or delivering consultancy work.
You can follow Greg here:
https://www.linkedin.com/in/gregstackaero/
You can find out more about Stack.aero here:
https://www.stack.aero/
You ca find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we have part two of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.
In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.
If you missed the first part of this chat, make sure you go back and listen to last week's episode!
You can follow John here:
https://www.linkedin.com/in/johnnycosgrove/
You can watch the Cloudwerx YouTube channel here:
https://www.youtube.com/@Cloudwerx_APAC
Make sure you subscribe to John’s YouTube channel here:
https://www.youtube.com/@johnbernardcosgrove
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we have part one of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.
In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.
Make sure you tune in next week for part 2!
You can follow John here:
https://www.linkedin.com/in/johnnycosgrove/
You can watch the Cloudwerx YouTube channel here:
https://www.youtube.com/@Cloudwerx_APAC
Make sure you subscribe to John’s YouTube channel here:
https://www.youtube.com/@johnbernardcosgrove
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Amit Choudhary, Founder and CEO of GetGenerative.ai, who shares his extensive journey through the Salesforce ecosystem, detailing his entrepreneurial ventures and the evolution of his businesses. He discusses the impact of AI on consulting, the future of Salesforce, and the implications for the job market. Amit emphasises the need for professionals to adapt to an AI-first mindset and the importance of rethinking traditional consulting practices. He also highlights the potential for increased productivity and efficiency through AI integration, while acknowledging the challenges and fears surrounding job security in the industry.
Make sure you’re following Amit here:
https://www.linkedin.com/in/amitchou/
You can learn more about GetGenerative.ai here:
https://www.linkedin.com/company/getgenerativeai/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In today’s episode, Ben summarises the second quarter of 2025, the pace of market activity and the volume of advertised roles.
He discusses the differences between the Australian and New Zealand markets in this quarter, who he believes is hiring in volume at the moment, and what the market sentiment looks like as we head into Q3.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Chris Nugent and Clancy Brodrick, who discuss their backgrounds, the formation of their consulting firm We Lead Out, and the impact of AI on the consulting industry.
They explore how their experiences shaped their approach to consulting, the importance of adaptability, and the role of AI in streamlining processes. The discussion also touches on the future of consulting skills and the evolving landscape of recruitment in an AI-driven world. In this conversation, Chris and Clancy discuss the evolution of System Partners, and the impact of AI on the workforce. They emphasise the importance of adapting to new technologies, mastering prompt engineering, and the evolving roles of humans in an AI-driven world.
The discussion also addresses the need for specialisation in AI solutions and the vision for building a sustainable business that values human interaction and collaboration.
Make sure you’re following Chris and Clancy here:
https://www.linkedin.com/in/cnugent/
https://www.linkedin.com/in/clancybrodrick/
You can learn more about We Lead Out here:
https://www.weleadout.com/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user adoption.
Dan emphasises the need for a people-centric approach in technology implementations and the significance of understanding user resistance to change. He also shares horror stories of failed adoptions and highlights the importance of building trust and communication during digital transformations.
Dan Godden also discusses the crucial role of early change management in organisational transformations, advocating for a proactive approach to change rather than reactive measures. He talks about his company, SolveSimple, which aims to simplify work processes and enhance user experience within the Salesforce ecosystem.
Dan highlights the importance of empowering platform leaders with the necessary skills to navigate the evolving landscape of technology, particularly in the context of AI. He stresses the need for human connection and empathy in the workplace, especially as AI becomes more prevalent, and encourages professionals to focus on their unique human skills that cannot be replicated by machines.
Make sure you’re following Dan here:
https://www.linkedin.com/in/dan-godden/
You can learn more about SolveSimple here:
https://solvesimple.au/
You can register your interest in the Platform Leader program here:
https://tally.so/r/mZybyo
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide.
In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also cover Alice's book.
Make sure you’re following Alice here:
https://www.linkedin.com/in/alicehoulihan
You can find Alice’s book, Salesforce Security: An Admin's Guide, here:
https://a.co/d/04ZCYkp
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers.
You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2025-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires, their plans for their Salesforce org in the coming months and their views on AI, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region.
Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @https://twitter.com/TalentHubGlobal
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2025-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, their views on AI, and where they most want to work, amongst other data points.
Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
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In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes.
He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.
Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.
Finally, we discuss how Param's passion for meditation helps him in his day-to-day job.
You can connect with Param on his LinkedIn page here:
https://www.linkedin.com/in/psingh3/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner.
Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills.
Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.
Make sure you’re following Michael here:
https://www.linkedin.com/in/sullynz/
You can learn more about Think Beyond here:
https://think-beyond.com.au/
https://www.linkedin.com/company/think-beyond-partners-sales-performance/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
Welcome to the 250th episode of the podcast!
In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic.
We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while working remotely and adapting to new technologies like Data Cloud and AI.
Looking ahead, Matt sets goals for the next year and explains the balance he strives to achieve with what success looks like to him.
Make sure you’re following Matt on his LinkedIn account!
You can learn more about Lightbox Logic here:
https://lightboxlogic.com.au/
https://www.linkedin.com/company/lightbox-logic/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm.
Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space.
The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to becoming partners in the consulting space, as they overcome the challenges and opportunities presented by the evolving landscape of consulting, particularly in relation to AI and technology.
They also reflect on the importance of enabling clients to become self-sufficient while maintaining a focus on delivering high-value services, and on the future of consulting, emphasising the need for critical thinking and adaptability in an AI-driven world.
Make sure to check out carbonx here:
https://www.carbonxgroup.com/
https://www.linkedin.com/company/carbonx-data-marketing/
You can follow the Founders and speakers in this episode here:
https://www.linkedin.com/in/iancalpin/
https://www.linkedin.com/in/vsilak/
https://www.linkedin.com/in/richwright1/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies.
He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles.
Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with the growing emergence of AI…
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.
He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success.
Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service.
Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from.
If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar.
You can find Seb on LinkedIn here:
https://www.linkedin.com/in/se6wagner/
And of course, purchase his book here:
https://www.amazon.com/dp/B0DM36DLYX
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.
Make sure you download your copy from our website so that you have it to hand here:
https://talent-hub.com.au/2024-anz-salary-results-survey/
We hope you enjoy the episode!
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