Claim OwnershipHumanise The Numbers - for ambitious accountants in practice
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Welcome to the 'Humanise The Numbers' podcast series. Here you'll find a whole series of interviews with the leaders of accounting firms who are building (or have already built) a firm of the future now! You'll hear key insights, key skills and key habits that underpin the success of these firms. Insights, skills and habits that can underpin your firm's future success too. It seems that when an accountancy firm connects their team and their clients to the numbers that really matter to them they transform the results for everyone. This is accelerated when the humanity of the way they work shines through too. That's why we're talking about ambitious accountants humanising the numbers.Here's what a director of a multi-partner multi-national firm said recently ."What I like about your podcasts is that they are real. They are not scripted and I appreciate the fact that your interviewees admit they don’t have all the answers but are willing to let you put that fact out on a podcast. It is what is going on at the front lines of great small accounting practices. I have now listened to about half of them, I intend listening to them all as each one just has a nugget that I am writing down to see if I can use in our practice at some stage."
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This is podcast two of five of the ACCA strategy series.What does an accountancy firm do to make strategy really come to life in their firm?On this Humanise The Numbers podcast, you'll hear Glen, Phil and Gareth from two different accounting firms talk about what has to happen in their firms so that their vision, their purpose, their values really come to life.They’ve worked out how to make it mean something to the directors, the team and their clients.It isn't corporate BS it’s actually happ...
What can you do to grow the commerciality of your people so that they drive the fees, they drive the profits and they drive the capital value of growth in your accountancy firm.On this Humanise The Numbers podcast discussion with Rob Walsh, you'll hear Rob describe how he grew the commerciality of his team so that he did less, they did more, and they contributed significantly to the growth of fees and the profitability, and ultimately the capital value of the firm too.Rob's story is an intere...
In this Humanise The Numbers podcast interview with Sean Farnell from the six office firm Burgis and Bullock Chartered Accountants in the Midlands, you'll hear Sean sharing his insights and what and how they ensure enough points of contact between the management team and the production team and the impact, the positive impact it has on their firm.You'll also hear how lockdown has brought about great improvements in the productivity of their firm. When on this episode page, please scroll...
Where's the value in your firm around pulling together absolute clarity around the behavioral standards, values, and beliefs, that you want to live by in your accountancy firm?Is the hard thinking, hard work going to pay off for you and your firm?Well, on this Humanise The Numbers podcast discussion with Phool and Cheryl, owners and leaders of two different accounting firms, they share their insights on how getting clarity on values has actually paid off for them.Whether it be in recruiting n...
This is podcast 3 of 5 of the ACCA Strategy SeriesWhere's the value in having a crystal clear sense of purpose for your accountancy firm?On this Humanise The Numbers podcast discussion, you're going to hear from James Lizars and Steph Rickaby, two sole owners of two modest size accounting firms that think big about their core purpose.And you'll hear Paul Shrimpling ask them, where's the payoff? Where's the value in having and building and creating and living a real sense of purpos...
Is it worth the time, the effort, the energy in talking strategy in an accounting firm?Well, this was a question posed to me by ACCA.So, on this Humanise The Numbers podcast you'll hear Douglas Aitken, a colleague of mine, and I talk about the core elements of strategy and how those core elements can deliver a true return on investment for you and your firm.This is podcast 1 of 5 in the ACCA Strategy Series. When on this episode page, please scroll down for the contact information for Do...
It's a challenging question to ask you how committed you are to the mental well-being of your team. During tumultuous and trying times it's an important question, and I'm sure you're doing everything you can to facilitate, assist support your team so that they thrive as well as supporting your clients so that they thrive too.In this Humanise The Numbers podcast discussion with Martin Horton of Rivington Accountants, you'll hear Martin share one or two ways that he's helping his clients thrive...
Have you ever wondered how you can build greater capacity into your firm so that you free up your people to do more of the higher-value work? In this podcast discussion with Dave and Andy from FD Intelligence, we unpack the value, the power, the simplicity, arguably, of introducing robot process automation into your firm in a deeper way. If you're not already working with it, you should take this deadly seriously. I think this is a profoundly valuable discussion with both Dave and A...
Do you know that feeling you get when you meet someone who's excited about, and who clearly loves, what they're doing, someone who is completely engaged as a leader in running their accounting firm? That joy and enthusiasm is infectious! In this podcast discussion with Jessica Pillow of Pillow May Accountancy, you'll hopefully experience what I did when talking with Jessica – a sense that she loves what she's doing and loves how her firm works, delivering exactly what she wants from lead...
How do you take the customer’s viewpoint of your accounting firm’s service offering from a 'would-like' to a 'must-have' perspective, as when you get to 'must-have' they're more likely to buy more and to pay more because the perceived value is potentially higher? We welcome on this podcast discussion Vangelis Kyriazis, the co-founder and CEO of Syft, builders of a KPI reporting product, now with 150,000 business customers worldwide and working through 3,000 accountancy firms. Vangel...
The key question – how do you and your firm make a difference? – makes a difference in the conversations you have with your current team members when it comes to connecting them up with the real meaning behind what you're doing. Making a difference and communicating that will also help you connect with potential future employees so that they're more likely to join your firm rather than another, ultimately making a difference to the business owner clients that you currently work with, as ...
If you or a loved one is unfortunate enough to need a medical or surgical procedure, chances are you'd prefer, for example, to have a kidney transplant specialist, if you needed a kidney transplant, rather than consulting with a general practitioner or even a general surgeon. On this podcast, Reza Hooda talks about the fact that your business clients would prefer to work with a specialist in their field, their market, their sector, rather than with a generalist. But Reza also makes the p...
As we approached our 100th edition of the Humanise The Numbers podcast, we found choosing someone to invite as the guest a bit challenging. But then we thought, what if we could make a global impact by having the right standard of guest, one that could inspire you, your firm, your team, your clients, maybe, to transform the numbers that really matter in your firm and across your clients’ businesses? And that's why we brought in Mr. Steve Pipe, with whom I had the great privilege of worki...
It's easy for us to assume you want a more successful firm. You also probably want a more enjoyable place to work. I guess the big question is, which comes first – a more enjoyable firm or a more successful, more profitable firm? On this Humanise The Numbers podcast with the Managing Partner of UHY Hacker Young in London and Nottingham, Subarna Banerjee, you'll hear Subarna dive deep into his team-first approach – an approach that's led to the commercial results that they've enjoyed in r...
When you start to unpack the value and the importance of your team being connected with the vision and the future goals of your business, you know you're in a position to acquire some insight and to deliver actions and decisions that will support the future success of your firm. On this podcast discussion with Ashley Leeds, a man with 16 years’ experience in working with accounting firms – from QuickBooks to Digita and in other organisations – as well as from the perspective of his work ...
What happens when you put two business leaders, both of whom serve the leadership and management teams of accounting firms, into a podcast discussion? Well, you end up with a bit of a fireside chat, a very candid fireside chat, that unpacks a number of key issues influencing the success of accountancy firms. In this Humanise The Numbers podcast discussion with Paul Richmond of theGrogroup, you'll hear Paul and I chewing the fat, but also diving deep into topics such as client grading, ex...
It's not surprising that I'd be so excited about welcoming two of the leaders of the fastest growing tech company in the UK and, according to Deloitte's, the third fastest growing tech company of all time, Allica Bank. On this Humanise the Numbers podcast, we welcome Conrad Ford and Sophie Hossack, who share powerful insights, valuable ideas and principles around growth – and they should know, given the rate of growth they're experiencing at the moment. If you want to hear Sophie an...
One of the deepest, most valuable, conversations you can have with your business owner/business leader clients is in regard to the future of the business without them. It's about exit planning and succession, about preparing the business for their exit, whether it's an internal or external sale, and about whether the management team will continue in their footsteps. But how do you have those conversations? What questions do you ask? On what topics do you want to zero in and focus so that...
It’s stating the blatantly obvious that, when you and your team build the knowledge, the skills and the habits that result in a deeper, more trusting, more valuable relationship with your clients, you'll end up with a more successful firm. That success comes because deeper relationships with clients mean that they’ll stay with you longer, they’ll be more loyal, they’ll buy more services from you, they’ll be more willing to pay higher fees, and yes, they’ll recommend you to their friends ...
If you've led a six-person accounting firm with a turnover of £250,000 and built it over the years into a £1.5-million firm with 22 people, you'd rightly feel a sense of pride and satisfaction in what you'd achieved. You might, though, be running out of energy, passion and ambition for your people, your clients and the business. Well, that's not the case with Simon Chaplin of Greenstones. Listen to this podcast discussion with Simon and you won't be able to help yourself in terms of...
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