This Commerce Life

James Rowley of Glenmore Printing pulls back the curtain on the commercial packaging industry, revealing how commodity price volatility, tariff uncertainty, and consolidation are reshaping the business. James shares his philosophy on being a true partner to food brands—absorbing cost pressures, providing strategic guidance beyond just printing boxes, and helping smaller players navigate market opportunities. Find James here: https://www.linkedin.com/in/james-rowley-8800ab15/Check out the studio here: https://www.glenmorecustomprint.com/Shout out to: https://beststudio.ca/Thank you to Field Agent Canada for supporting the podcast: https://www.fieldagentcanada.com/

We catch up with Sonia Strobel, Co-Founder & CEO Of Skipper Otto -  Canada's Largest Community-Supported FisherySkipper Otto has cracked the code on sustainable, traceable seafood in Canada. Co-founder and CEO Sonia Strobel joins us to share how their community-supported fishery model has grown to serve 8,000 members across the country—and why they finally made the leap into home delivery. In this conversation, Sonia walks us through the careful, deliberate expansion that's defined Skipper Otto's growth: from community pickup locations at 100+ partners nationwide to launching home delivery in Ontario, Quebec, BC, and Alberta. She explains the logistics challenges they solved (spoiler: dry ice is key), why they operate their own boat in False Creek, and how pre-purchasing shares in the catch guarantees living wages for 45 fishing families while ensuring customers get the freshest, most sustainable seafood possible.Whether you're curious about alternative food systems, direct-to-consumer distribution, or building a values-driven food business that actually works, this episode offers a masterclass in patient, purposeful scaling.TOPICS DISCUSSED:The community-supported fishery model and how it worksExpanding from pickup locations to nationwide home deliverySolving frozen delivery logistics across Canadian climatesOperating their own fishing vessel and processing facilityBuilding trust through complete supply chain transparencyBalancing growth with quality and sustainability valuesVisit skipperotto.com to learn more about their membership model and home delivery options.Thank you to Field Agent Canada for supporting the podcast https://www.fieldagentcanada.com/

We sit down with Joy Dutcher, co-founder of Mycelyum, to explore how she turned a personal journey with ADHD and functional mushrooms into an innovative Canadian wellness brand. Joy shares the origin story of discovering lion's mane and chaga mushrooms through her partner Jimmy's background in traditional Chinese medicine, and why they chose the gummy format over powders and capsules. Check out Mycelyum here: https://mycelyum.com/Find Joy here: https://www.linkedin.com/in/joydutcher/Thank you to Field Agent Canada for supporting the podcast: https://www.fieldagentcanada.com/    

Elaine and Cam, the founders behind Not Too Sweet Drinks, join Phil and Kenny to share their journey of creating a sparkling beverage brand that's actually not too sweet. Recording from Phil's car during CHFA prep with special guests Lara and Christine from Munching on Molecules, this episode captures the authentic story of Vancouver Island entrepreneurs who are redefining the sparkling drink category.From their backgrounds in engineering and graphic design to launching a beverage company during a pandemic, Elaine and Cam discuss the challenges of building distribution across BC, managing cash flow with direct store delivery, and staying focused on sustainable growth. They open up about their mentorship with industry veteran Greg Tolazzi, the decision to stay local rather than rush into broader retail expansion, and why they're committed to keeping manufacturing on the island.With products ranging from lychee to ginger beer, Not Too Sweet has built a loyal following through farmers markets, independent retailers, and word-of-mouth. This conversation covers the realities of beverage entrepreneurship, the importance of community support, and why sometimes the best growth strategy is knowing when not to scale too fast.Find Not Too Sweet at @not2sweetdrinks on Instagram or visit www.not2sweetdrinks.cathank you to Field Agent Canada for supporting the podcast https://www.fieldagentcanada.com/ 

Sarah Kinlin returns to This Commerce Life two and a half years after her first appearance, and the transformation is remarkable. What started as a tentative step toward professional speaking has evolved into a thriving business as a mindset and leadership coach, author, and professional hockey coach.In this heartfelt conversation, Sarah shares her journey from leaving Johnson & Johnson to building a multi-faceted career centered on helping others go from tired and overwhelmed to rested and focused. She discusses writing her book "Grit, Grace & Goals" – a tribute to her late fathhttps://sarahkinlin.com/pages/grit-grace-mindset-coachinger's leadership lessons from raising nine kids while working at a nuclear station – and how her own childhood shaped her approach to coaching young athletes and business leaders alike.Sarah opens up about the grief recovery work that led to her book, the unexpected success of her book tour, coaching U15 girls' hockey, and the challenges of entrepreneurship. From meditation practices to managing hockey teams to running leadership workshops, this episode captures the reality of building a purpose-driven business while staying true to your values.Whether you're considering a career transition, navigating the loneliness of entrepreneurship, or looking for inspiration on how to turn life lessons into impact, Sarah's story offers practical wisdom wrapped in authenticity. This is Sarah's original podcast episode (episode 314) https://this-commerce-life-fb5a846c.simplecast.com/episodes/we-meet-a-fan-become-fans-sarah-kinlin-will-be-a-world-reknowned-speaker-coach-and-educator-were-proud-to-be-her-first-podcast Check out Sarah's website here: https://sarahkinlin.com/pages/grit-grace-mindset-coaching Thank you to Field Agent Canada for supporting the podcast: https://www.fieldagentcanada.com/  

Shannon and Sarah, Naturopathic Doctors from Guelph, Ontario, are reimagining homeopathy for modern retail. In this episode, they share how they're solving the complexity problem in the homeopathy category by offering curated kits instead of overwhelming individual SKUs.  They discuss their journey from festivals to CHFA, their strategic approach to pricing, navigating Health Canada regulations, and why their next move might be Europe or Asia before conquering traditional Canadian pharmacy chains. Plus, hear about the unique advantages of being sisters in business—and the challenges of selling a category that struggles with mainstream press but has devoted believers. Check out Hawthorn Homeopathics here: https://hawthornhomeopathics.com/Thank you to Field Agent Canada for supporting the podcast. https://www.fieldagentcanada.com/ 

Join Phil and Kenny as they hit the road with Simran Kaur, Sales Manager for Western Canada at Chiba Organics, for an unfiltered conversation about navigating the Canadian CPG and retail landscape.From her start handling national accounts for McDonald's and Starbucks at Zomato in Delhi to building relationships with independent grocers across Western Canada, Simran shares hard-earned wisdom about what it really takes to succeed in this business. Recorded on a marathon road trip, this episode dives into the realities of selling into retail: managing out-of-stocks honestly, building authentic store relationships, understanding that it's never about you—it's about helping stores serve their customers better, and why owning your mistakes is non-negotiable.Whether you're breaking into the industry, managing accounts, or just trying to understand how products make it onto shelves, this conversation delivers practical insights and real talk about the challenges and rewards of life in Canadian retail and CPG.You can find Simran here: https://www.linkedin.com/in/kaur-mansimran/In case you're interested in working with Jiva Organics: https://www.jivaorganics.ca/Thank you to Field Agent Canada for supporting the podcast https://www.fieldagentcanada.com/

What if your makeup routine is secretly harming your eye health? In this episode, we sit down with Dr. Nieka Sabeti, a practicing optometrist and founder of CHESHMA, a groundbreaking line of eye-friendly cosmetics. After countless patients broke down in her exam room—struggling with dry eye disease caused by cosmetics and feeling they had to choose between their appearance and their eye health—Dr. Neeka had a middle-of-the-night revelation that changed everything.Discover why most cosmetics aren't as eye-safe as you'd think, how proper makeup removal can dramatically improve eye health, and what drove this optometrist to become an entrepreneur. Dr. Neeka shares her journey from chemistry undergrad to eye doctor to beauty brand founder, including why she drove labs crazy with her extensive testing requirements (way beyond Health Canada's standards).We dive deep into the connection between cosmetics and dry eye disease, the importance of proper eye hygiene, and why education is at the core of changing both consumer behavior and industry standards. Plus, hear the co-hosts debate the challenges of building awareness for health-focused beauty products in a market where convenience often trumps wellness.Whether you're a makeup lover, deal with dry eyes, or are curious about the intersection of healthcare and beauty innovation, this conversation will open your eyes (pun intended) to what you're really putting on your face. Check out Cheshma Beauty here: https://cheshmabeauty.ca/Thank you to Field Agent Canada for supporting the show: https://www.fieldagentcanada.com/ 

The Knuckleheads talk to each other. Two retail veterans with a combined 50+ years of experience sit down for honest conversations about Canadian business, brands, and the challenges facing small and medium-sized companies. We talk to each other about where we come from and how we got here. Kenny, it turns out, was always pretty linear. Phil, has nothing linear about his career at all.  Thank you to Field Agent Canada for sponsoring our podcast. https://www.fieldagentcanada.com/ 

When Nana Daniels returned from a trip to Ghana in 2016, she experienced a severe lupus flare-up that left her skin severely burned. What happened next changed her life forever.After seven hours in the emergency room with no real solution, Nana turned to her Ghanaian roots and created her own remedy using raw shea butter, vitamin E, and essential oils. The results were so remarkable that friends started asking for their own supply—and Honam Naturals was born.In this inspiring episode, Nana shares:Her 25-year journey living with lupus and sclerodermaHow a medical crisis became an unexpected business opportunityThe cultural wisdom behind shea butter and African black soapSelling out her first product batch in one hour and making $1,000Winning a mentorship with Dragons' Den's Manjit MinhasLanding products in Winners, Walmart (US and Canada), and Amazon—all while battling imposter syndromeThe challenges of scaling from kitchen countertop to big box retailWhy she chose aluminum containers and eco-friendly packagingHer vision for getting into more natural health stores across CanadaFrom Ajax, Ontario, Nana has built a thriving skincare and haircare brand that honors traditional African ingredients while meeting modern clean beauty standards. Her story proves that sometimes the best solutions come from going back to basics—and that a little bit of courage can turn adversity into opportunity.Products discussed: Body butters, African black soap, hair care for tight curls and chemically-treated hair, home fragrances, and men's groomingConnect with Honam Naturals: http://honamnaturals.com/collectionsThank you to Field Agent Canada for sponsoring the podcast: https://www.fieldagentcanada.com/

From Auto Mechanic to Artisan Sausage Maker: D-Original Sausage Haus StoryJoin us as we sit down with Clint from D-Original Sausage Haus in Steveston, BC, who shares his unconventional journey from automotive mechanic to box manufacturing to crafting premium German-style cured meats. Clint discusses the challenges of running a brick-and-mortar deli in a post-COVID world, the art of making authentic salamis and pepperoni with BC pork and natural casings, and the frustrations of navigating Canada's inter-provincial trade regulations. From consignment deals with craft breweries to building relationships with loyal customers, Clint reveals what it takes to grow a premium, artisanal meat business while staying true to traditional recipes and quality ingredients. Plus, we debate the merits of truffle pepperoni and why sometimes the best things in life come in irregular shapes. Check out Clint's online store here: https://www.doriginalsausagehaus.com/Thank you to Field Agent Canada for sponsoring the podcast: https://www.fieldagentcanada.com/

From Cologne to Canada: What We Learned Walking 10 Football Fields at AnugaPhil and Kenny take the podcast on the road to Anuga, one of the world's largest food trade shows in Cologne, Germany. Recording their raw observations while navigating German parking lots and autobahns, they share what surprised them most: Bulgaria's emerging food innovation, the surprising absence of crowds at the Chinese pavilion, and how geopolitical tensions are reshaping international food trade.The episode features candid conversations with Matt and Kim Lebeau from Lebeau Excel and Luca Felicetti from the fifth-generation Italian pasta maker. They discuss practical strategies for attending massive trade shows, the protein trend's different evolution in Europe versus North America, and why Canadian brands should consider looking east instead of south. Topics range from edible utensils and shelf-stable kombucha to the 106% tariff on Italian pasta and why Americans are apologizing for being American.Our first take on Anuga Cologne. Kenny and I talk about what's happening in Cologne, and we catch up with Matt and Kim LeBeau, Luca Felicetti. Thank you to Luca and the team at Felicetti for making us feel welcome in your lovely booth. If you're still at the show, head to Hall 10.2, B080If you're not, head to https://www.felicetti.it/enYou can find Luca here: https://www.linkedin.com/in/luca-felicetti-b27b3a279/ Thanks to Matt and Kim for jumping in on the podcast - we love you guys. Check out Lebeau Excel here: https://lebeauexcel.com/ Thank you to Fieldagent Canada for sponsoring the podcast https://www.fieldagentcanada.com/

Join us for an inspiring conversation with Shauna Fidler, founder of Design Farm and producer of the Basin Food Summit, as she takes us deep into British Columbia's Kootenay region—a place where local food culture thrives and producers connect directly with buyers who care.Shauna shares her journey from running a cookie shop in Calgary to pioneering gluten-free baking before it was mainstream, and eventually finding her home in the Kootenays where she now supports food producers through branding, packaging design, and the annual Basin Food Summit.Event Details: Basin Food Summit, November 6-8, 2025, Nelson, BC | www.basinfood.caWarning: This episode may cause extreme hunger and an irresistible urge to book a trip to the Kootenays.You can find Shauna here: https://www.linkedin.com/in/shauna-fidler-25226b241/Thank you to Field Agent Canada for sponsoring the podcast https://www.fieldagentcanada.com/

From Ice Cream Cart to National Brand - The Hazel's Ice Cream StoryIn this episode, hosts Kenny and Phil sit down with Sam Vermeulen, co-founder of Hazel's Ice Cream, to discuss the remarkable journey from a COVID-era ice cream cart idea to a growing national frozen novelty brand.Sam shares how what started as a father-son dream of running an ice cream shop evolved into handcrafted premium ice cream bars. Born out of necessity during the pandemic, Hazel's pivoted from scooped ice cream to bars when traditional retail wasn't an option - a decision that accidentally filled a market gap in Victoria's frozen novelty scene.

Scaling CPG Brands with Roadmap CPG's Michelle Prychidny and Koreann WebsterIn this episode of This Commerce Life, hosts Phil and Kenny welcome the dynamic duo behind Roadmap CPG - Michelle Prychidny and Koreann Webster. Together, these industry veterans share their combined decades of experience helping emerging CPG brands navigate the treacherous waters of retail scaling.From their early days at Vega and their rocket ship journey with SmartSweets to launching their own consultancy, Michelle and Koreann break down the critical foundational pieces that make or break growing brands. They dive deep into the most common pitfalls they see repeatedly: cash flow nightmares, pricing disasters, and the fundamental disconnect between profit and loss versus actual cash in the bank. check out Roadmap CPG here: https://www.roadmapcpg.com/Find Koreann here: https://www.linkedin.com/in/koreann-webster-42b43160/Find Michelle here: https://www.linkedin.com/in/michelle-mckay-prychidny-b6b0492/Thank you to Field Agent Canada for sponsoring the podcast. https://www.fieldagentcanada.com/

We sit down with Sanaz Bahrami, founder of Melts Infusions, who shares her remarkable journey from aspiring surgeon to herbal wellness entrepreneur. After nerve damage derailed her medical career dreams, Sanaz discovered the power of adaptogenic herbs during a challenging period in graduate school studying biomedical engineering.What started as brewing "peace tea" in her apartment to manage anxiety and depression has evolved into a thriving business with over 500,000 TikTok followers and a loyal customer base. Sanaz opens up about her early struggles with mental health, the limitations she found with traditional pharmaceutical approaches, and how a lab mate's suggestion to try herbal remedies changed her life. Check out Melts Infusions here: https://meltsinfusion.com/Find Sanaz here: https://www.linkedin.com/in/sanaz-bahrami-7a067014a/Sanaz's Tiktok page is here: https://www.tiktok.com/@meltsinfusions Thank you to Field Agent Canada for sponsoring the podcast: https://www.fieldagentcanada.com/

From Stadium Cleaner to Craft Brewer - The Latina Beer StoryPhil and Kenny sit down with Carlos Castro, the Venezuelan-Canadian founder of Latina Beer, for an inspiring conversation about entrepreneurship, immigration, and following your passion.Carlos shares his remarkable journey from cleaning Rogers Stadium as an entry-level job to building his own craft brewery in St. Catharines, Ontario. What started as a casual conversation with a coworker during a break led to an eight-year adventure in the beer industry - all beginning with a napkin, a homebrew recipe, and $1,500.check out Latina beer at https://www.latina.beer/      and  @latinabeer Thank you to Field Agent Canada for sponsoring the podcast https://www.fieldagentcanada.com/  

The Kristina Farrell Episode: Fighting for Canada's Food System from the InsideIn this episode, hosts Phil and Kenny sit down with Kristina Farrell, CEO of Food & Beverage Canada, to explore the complex world of Canadian food manufacturing policy. Christina, who represents domestic food and beverage manufacturers across the country, breaks down the critical distinction between companies that actually make products in Canada versus those that simply sell here.From her team-of-two operation in Ottawa, Kristina tackles massive challenges including inter-provincial trade barriers, labor shortages, and the ongoing work on Bill C-5. The conversation reveals how 92% of Canada's food manufacturing companies have fewer than 100 employees, yet the industry remains the country's largest manufacturing sector—a fact that often gets overlooked in policy discussions.Kristina shares her journey from government bureaucracy to lobbying, explaining how she became the central coordinator between six provincial food and beverage associations and federal policymakers. The discussion touches on everything from why you've probably had more USDA beef than Alberta beef, to the surprising complexities of calling something "recyclable" under new Competition Act provisions.The hosts and Kristina dig into Canada's tendency to overcomplicate systems that should be straightforward, from food safety standards that vary by province to the challenges of getting recognition for an industry that feeds everyone but struggles to get the political attention given to "sexier" sectors like automotive or mining.Key topics covered:The difference between food manufacturers and CPG companiesInter-provincial trade barriers and Bill C-5Labor challenges in food manufacturingWhy Canada's food system is simultaneously world-class and poorly understood by CanadiansThe role of provincial food and beverage associationsSustainability challenges and greenwashing regulationsThis episode offers an inside look at the people working behind the scenes to keep Canada's food system running, and why understanding these complexities matters for everyone who eats.Find Kristina here: https://www.linkedin.com/in/kristina-farrell-b09ba549/Thank you to Field Agent Canada for sponsoring the podcast: https://www.fieldagentcanada.com/

CHFA Now Toronto 2025 Preview with Aaron Skelton & Lynsey WalkerJoin Phil and Kenny as they chat with Aaron Skelton (CEO) and Lynsey Walker (Chief Marketing Officer) from the Canadian Health Food Association for an exciting preview of CHFA Now Toronto 2025, happening September 19 - 21, 2025What's New This Year:BDC & Be Local Thursday Night Event - Special networking event at BDC Square (37th floor of CIBC Tower) with stunning lake viewsEnhanced Conference Programming - Friday's packed agenda includes a new Quebec session called "Bonjour-Hi" and the highly anticipated data & insights presentation on women's healthRevamped Industry Awards - Saturday's awards ceremony promises to be the biggest yet, with upgraded entertainment and a green carpet experienceSunday Fun Run - 3km charity run supporting Second Harvest, plus Incubator Alley pitch sessionsKey Dates:Online registration closes August 31stVIP retailer perks include free parking, Uber discounts, and food vouchersShow runs September 6-8 at the CNE Automotive Building (formerly Beanfield)Whether you're a longtime industry veteran or newcomer to the natural health space, this episode captures why CHFA has become the must-attend event that people plan their entire year around. As Phil notes, it's transformed from "Are you going?" to "When we get to CHFA, let's..."Don't miss the advocacy update where Aaron explains how grassroots efforts led to real regulatory wins - proving that when the industry comes together, change is possible.Sign up for CHFA here: https://www.chfanow.ca/toronto/Thank you to Field Agent Canada for sponsoring the podcast: https://www.fieldagentcanada.com/ 

From Bartending Tips to 24 Locations: The Foxy Box StoryIn this episode of This Commerce Life, we sit down with Kyla, the bold founder and CEO of Foxy Box Laser & Wax Bars, who turned bar tips and brazilian waxes in her dining room into a 24-location franchise empire across Canada.Starting 12 years ago in her dining room (yes, you read that right), Kyla used her bartending tips to fund her venture into the hair removal industry. What began as giving customers shots of tequila while learning to perfect Brazilian waxes has evolved into a franchise system employing over 250 staff across four provinces.  you can find Kyla here: https://www.linkedin.com/in/kyla-dufresne-295867149/check out Foxy box here: https://foxyboxwaxbar.com/Thank you to Field Agent Canada for sponsoring the podcast https://www.fieldagentcanada.com/