Claim OwnershipThe Business of Healthcare Podcast
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© 2017-2019 - Naveen Jindal School of Management - The University of Texas at Dallas
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The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.
130 Episodes
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WellVia Chief Technology Officer Peyton Reaves joins Britt Berrett to discuss telemedicine. Proponents of this healthcare model, through which patients can contact a physician via phone, website, video chat or app, believe that it is the future of acute care. Reaves and Berrett talk about the details, including how technology solves the problem of clogged emergency rooms, whether telemedicine will move into specialty medicine and chronic care, and how WellVia cleared the regulatory hurdles put in place for remote-care practitioners.
1 Host Dr. Keith Thurgood discusses the future of healthcare with guest Dr. John McCracken, the program director of the Alliance for Physician Leadership, an educational partnership between UT Dallas and UT Southwestern Medical Center based at the Naveen Jindal School of Management. The program trains practicing physicians in the business practices needed to lead healthcare change in a volatile industry. Thurgood and McCracken discuss the implications of the switch from fee-based to value-based medicine, how long that transition might take and the disruptions that could make for a rocky transition.
Dr. Britt Berrett interviews David Toomey, senior vice president of Sharecare’s enterprise division. They talk about how Sharecare’s digital solutions and other technology can put more information into healthcare consumer hands. They also discuss how pricing transparency and Six Sigma in healthcare knowledge and processes will empower consumers and employers, and transform the healthcare industry by reducing costs and improving quality.
Dr. Britt Berrett and guest Dr. Keith Thurgood, director of the Executive MS in Healthcare Leadership and Management (for professionals) at the Naveen Jindal School of Management at UT Dallas, discuss leadership concepts that Thurgood utilized while serving as a major general in the U.S. Army. Thurgood relates those concepts to healthcare leadership and describes how best to apply them to the industry.
In the first episode of 2018, Dr. Britt Berrett interviews Peter Baek, MD, CEO and founder of Vigilant Labels, a business that expedites required syringe labeling — to the patient’s advantage. Baek discusses the problem he faced as a practicing anesthesiologist and how he arrived at his innovative solution. He also explains how his MS degree in Healthcare Leadership and Management (for physicians) from the Executive Education program at the Naveen Jindal School of Management at UT Dallas helped him launch his business.
In this episode, Dr. Britt Berrett welcomes Dr. Jason Wolf of The Beryl Institute to discuss the patient experience, defined by Wolf’s organization as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care. Berrett and Wolf talk about the success that the Beryl Institute has had in creating what Wolf describes as “a global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.” Wolf also offers advice to future healthcare leaders on how to succeed in the industry.
In the episode this week, Dr. Britt Berrett applies the eight-step change management model found in John P. Kotter’s international best-selling book Leading Change to a healthcare organization.
In this week’s special episode, Dr. Britt Berrett and graduate students from the Healthcare Leadership and Management program visit Texas Health Presbyterian in Allen, Texas. Berrett interviews Jared Shelton, who discusses leadership lessons and the changes he made when he was hired as president of the hospital. Shelton helped change his facility from a subpar hospital with unhappy physicians into a well-known healthcare provider with more satisfied employees. This podcast goes over some of the key struggles of running a hospital — in Shelton’s case, as one of the youngest hospital presidents in the country. Shelton suggests that aspiring healthcare leaders join and become actively involved with the following organizations: American College of Healthcare Executives Healthcare Financial Management Association Healthcare Information and Management Systems Society
This week’s episode features guest Dr. Keith Thurgood, director of the Executive MS in Healthcare Leadership and Management for Professionals at the Naveen Jindal School of Management. Thurgood and host Dr. Britt Berrett discuss the advantages of obtaining a graduate degree for mid-career healthcare professionals who want to advance to executive positions and be able to make an immediate difference.
In this week's episode, host Britt Berrett chats with J.R. Thomas, a successful leader in the healthcare industry. Thomas, former CEO of MedSynergies and current co-managing partner at healthcare advisory company Thomas Marshall Group, LLC , talks about how he got into healthcare and what he did to help him become successful. Thomas goes over the costs of starting up in the healthcare industry and tells how his banking background helped him succeed in launching his company. Thomas and Berrett discuss challenges in the healthcare industry and what Thomas thinks are the best way to overcome them. Finally, Thomas goes over some leadership tips and styles that have helped him throughout his years in healthcare.
In this episode, host Dan Karnuta speaks with Dr. Terry McDonnell, chief nursing officer at Duke University Health System. They focus on how technology is reshaping the nursing profession. They discuss workforce retention, supporting nurses who are new to the profession and initiatives such as innovation units, virtual care centers and ambient voice recognition. They also also explore the future of home-based care, wearable technology, ethical AI use and programs like healthcare high schools to help strengthen tomorrow's workforce. Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host Dan Karnuta and guest Dr. Matt Brubaker, chairman and CEO of healthcare consulting firm FMG Leading, discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission. Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
In this episode of The Business of Healthcare Podcast, Becky Greenfield, a healthcare attorney and a partner at boutique law firm Wolfe Pincavage, joins host Dan Karnuta for a discussion about the complexities and risks associated with alternative health plans that are not mandated by the Affordable Care Act. Plans like healthcare sharing ministries, limited benefit plans and short-term insurance can appear similar to conventional healthcare insurance but they lack essential consumer protections like coverage for pre-existing conditions, essential health benefits, and balance-billing safeguards. Although these plans are attractive due to their lower costs, they can can result in significant out-of-pocket expenses and limited provider networks. The conversation also highlights the challenges the hospitals face when treating patients with these plans, including confusion over payment responsibilities and financial risk due to underpayment or denials. Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
In this episode, Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI’s use and address the risks of bias inherent in AI and how that problem can be overcome. Colón is senior vice president of eHealth Solutions at SCP Health and former president of the North Texas Chapter of American College of Healthcare Executives. Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
The Business of Healthcare Podcast, Episode 126: HEAL High School In this episode, Caitlin McVey, associate vice president of the Memorial Hermann Institute for Nursing Excellence, joins host Dan Karnuta for a discussion about Health Education and Learning (HEAL) High School in Houston which prepares students to transition directly into high-demand healthcare jobs directly after graduation. Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
In this episode, host Dan Karnuta welcomes Don Taylor, the chairman of the board of directors at the Healthcare Standards Institute Foundation, which is responsible for developing a national standard for the implementation of artificial intelligence as it relates to the governance of the healthcare industry. The in-depth discussion by the two faculty members and healthcare administration experts in The University of Texas at Dallas focuses on how artificial intelligence is being integrated into the healthcare industry and the urgent need for its governance and standardization. Since the use of AI is now, or soon will be, used in everything including clinical decision-making, administrative tasks, patient interaction and even insurance claims, Karnuta and Taylor discuss the significant concerns raised by its use including its ethics, patient privacy and organizational accountability. Karnuta is an associate professor in the Jindal School’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management. Taylor is a professor of practice in the Jindal School’s Executive Education Area and director of its Alliance for Physician Leadership program. He also serves in the faculty of UT Southwestern Medical Center.
In this episode, David Dawson, senior vice president of Conifer Health Solutions, joins host Dan Karnuta to discuss the use of artificial intelligence in healthcare-related revenue cycle management. They discuss what RCM is, the issues that have caused inefficiencies in the RCM process and how AI is a promising solution for solving them. Karnuta is director of the Professional Program in Healthcare Management at The University of Texas at Dallas Naveen Jindal School of Management.
In episode 123 of The Business of Healthcare Podcast, attorneys-at-law Lawrence Laddaga and Dale Turner of the law firm Laddaga-Garrett, P.A, join host Dan Karnuta for a discussion about Medicare Advantage plans in Medicare. They discuss its history, its problems and its future. Laddaga is Attorney At Law-Founder-President; and Turner is an associate attorney at Laddaga-Garrett, P.A., a law firm that provides legal services for the healthcare industry. Karnuta is director of the Professional Program in Healthcare Management at The University of Texas at Dallas Naveen Jindal School of Management.
In episode 122 of The Business of Healthcare Podcast, Dr. Quinton Nottingham with Virginia Tech University joins host Dan Karnuta for a discussion about medical-legal partnerships. Their discussion explores what MLPs are, their operational frameworks and the ways these patient-centered partnerships can address social determinants of health to improve health outcomes. Nottingham is head of the Business Information Technology Department within the Pamplin College of Business at Virginia Tech. Karnuta is director of the Professional Program in Healthcare Management at The University of Texas at Dallas Naveen Jindal School of Management.
In this episode, host Dan Karnuta and guest Dr. Britt Berrett focus on the need for physicians to have business acumen in an increasingly complex U.S. healthcare system. Berrett, co-founder and first host of The Business of Healthcare Podcast and current managing director and teaching professor of the Healthcare Industry Collaborative at Brigham Young University, shares his insights on the evolution of healthcare after the COVID-19 pandemic and the increasing corporatization of the industry. Berrett points out that healthcare is no longer just a clinical profession. It now requires strong business acumen to understand revenue cycles, private equity involvement, and new technologies like telemedicine and artificial intelligence. Karnuta is director of the Professional Program in Healthcare Management at The University of Texas at Dallas Naveen Jindal School of Management.
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