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SO... What's Up?
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SO... What's Up?

Author: SO Marketing

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SO... What's Up? is brought to you by SO Marketing, a full service creative agency in the UK. Specialising in WordPress and WooCommerce website development, we help our clients with marketing strategy in the ecommerce and FMCG sectors.
75 Episodes
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Your new website launch can be an exhilarating journey, but it's not without its pitfalls. From lost logins to expired bank details, running a business with a digital presence can often be fraught with challenges. In our latest podcast episode, we dive into the common mishaps and oversights that can plague your business's websites and emails.  Join us as we explore the importance of content preparation, marketing strategy implementation, and the crucial steps to ensure a smooth and successful website launch.
Are you an ambitious e-commerce entrepreneur in Stoke-on-Trent or Staffordshire? Are you looking to take your business to new heights? Look no further! We're thrilled to share exciting news about an opportunity for eligible businesses. Our agency is extending a helping hand to e-commerce businesses looking to expand their reach. We understand the challenges small businesses face so we're here to offer our expertise at no cost to you.
We thoroughly enjoyed reflecting on and celebrating the incredible journey of Daltons Dairy. Tracing back to 2016 when they were just an idea to today where they are now a well-known local name.  We’re looking back, starting from the very beginning – a time of yoghurt pot mood boards, vetoing the cartoon cow, and their eviction from outside Waitrose. We follow the evolution of the business that transformed it into a community sanctuary during the COVID-19 lockdown in 2020.  Don't forget to catch Rosie's invaluable insights on the dos and don'ts of bootstrapping a business during its early days.
Not every client relationship is smooth sailing, and that's alright! Embrace imperfections and learn how to navigate breakdowns gracefully.  Real stories from our business vault! Hear how we handled tough clients, turning challenges into valuable lessons.  Bridge the gap with clients using effective communication tips! Discover the power of clear expectations and setting healthy boundaries for fruitful relationships.  Turning Challenges into Success: Learn how we turned challenging client relationships into positive, productive ones. Strategies for finding common ground and rebuilding rapport.
It's late, you work from home, and you get an email after work hours, do you reply?    For James, this was very much the case, at some points, he was replying to emails at 3 am. Join Mike, Catharine and James as they tell us how responding to clients evolved as the business did. They all discuss how having a family altered their work-life balance and what they now expect of their staff out of hours.
Join James, Catharine, and Mike as they give their best tips on how to survive December as a new business. They also look back at their past December mistakes and triumphs.  How do we work to strengthen client relationships during December and should you be closing your office?  We cover the most important question for every business in December... How do I survive the office Christmas party? (maybe they shouldn't be advising on this topic) We get snippets of old Christmas parties and what we have planned for this year!
In this episode, we look at the harmonious relationship between developer and designer. A good dynamic between developer and designer is crucial for a seamless collaboration. James talks to Sam and Jim about their professional relationship, who has the last say, and who thinks their role is more important. 
Data Driven Marketing

Data Driven Marketing

2023-10-2008:46

We're discovering the importance of data-driven marketing. Looking at the role data plays in crafting marketing strategies and shaping campaigns. Join Sam, James and Rebecca as they give you the insights and tools you need to manage your data.
As an agency that offers full web support to our clients, we looked at some of the most common enquiries we receive, Sam and Arran are always on hand for our clients but hopefully, this episode gives you a few tips to avoid the common mistakes. 
20 Years and Counting

20 Years and Counting

2023-10-0613:59

James, Cathrine, Richard, and Michael have been working together for 20 years! Over the years they've collaborated on some amazing work but has it always been smooth sailing? 
What's the difference between a marketing agency and a creative agency? And how do you become Multi-award-winning? We discuss everything that goes into running a creative agency,  how we've built our client relationships, and how we've adapted over the years to stay at the top of our game.
In this episode, we join Jim, Arran, and James as they look at why consistent branding is so important and why you shouldn't be afraid to make changes to your website. From the perspective of both the designers and developers, we take a look at why it's important to keep evolving. 
James talks with Rebecca, Jess and Sam about what social media marketing is and where is it heading in the future. 
In this episode, James speaks with Sam and Arran about what makes a good website. 
James and Rich sit down to talk about what Wireframing is and when it has a place in website design processes. 
James and Rich discuss the question we get asked a lot, 'How long will it take to build my website' . 
How we have implemented remarketing tools to help our e-commerce clients generate additional revenue. 
James talks with Jonathan about why SO Marketing has rebranded and why now was the right time to do that. 
2022 predictions

2022 predictions

2022-01-2043:33

Join Chelsea, Sam and Rebecca as we look back on the 2021 predictions and evaluate how well we did... Then hear what we think is going to be big for this year! 
In the first episode of 2022, James and Chelsea welcome guest Nicky Bartley, the founder of Thrive and Shine and the BESSIE process. The team at SO undertook the BESSIE process in November 2021 and have since incorporated its findings into the staff wellness strategy.    If you're interested in hearing more about the BESSIE process please contact Nicky at https://www.linkedin.com/in/nickybartley/ 
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