Nonprofit Mission: Impact

In episode 133 of Nonprofit Mission: Impact, host Carol Hamilton and guest Paula Brantner, workplace fairness consultant and founder of Accountability Ignited, unpack the real challenges nonprofits face in preventing harassment, bullying, and misconduct.  They talk about: The often-overlooked gaps in nonprofit systems—particularly around reporting mechanisms—and  The false sense of security many mission-driven organizations have about their immunity to these issues.  How to take a proactive, values-based approach rooted in trauma-informed practices,  Why codes of conduct need to include all constituents, including for example sponsors and vendors to be effective For nonprofit and association leaders seeking to build safer and braver organizational cultures, this episode is full of actionable insight.    Episode highlights: Inadequate Legal System - [00:08:23] Reporting Systems as Ground Zero - [00:9:45] Small Organizations Are Especially Vulnerable - [00:11:00] Aligning Codes of Conduct with Values - [00:13:19] Moving Beyond Punitive Approaches - [00:15:48] Codes Should Live Beyond the Employee Handbook - [00:17:01] Who's in the Ecosystem? Everyone. - [00:18:00] Special Risk Zones: Conferences and Galas - [00:21:00] Building Visible, Trained Allies Programs - [00:24:35] Multiple Reporting Channels Are Key - [00:27:00] Trauma-Informed Listening - [00:38:18] Power Dynamics and Systemic Barriers - [00:37:00] Organizational Excellence: 3 Leading Practices - [00:42:00] Proactive Culture-Building as a Strategic Imperative: It can happen anywhere - [00:46:10] Guest Bio: Paula Brantner of Accountability Ignited builds harassment and toxic workplace prevention systems that reflect your values and transform your culture. She works with academic societies, professional organizations, nonprofits, and political organizations on training, reporting systems and policy development to encourage reporting, ensure accountability, and build a harassment-free environment. Prior to founding Accountability Ignited in 2016, Paula spent 18 years (including eight as executive director) with Workplace Fairness, a legal nonprofit that educates workers about their legal rights in the workplace. An employment lawyer for over 30 years, Paula has degrees from UC Law-San Francisco and Michigan State University’s James Madison College. She has a credential from the Association of Workplace Investigators (AWI-CH), and incorporates training in trauma-informed and anti-racism principles and practices into her work.   Important Links and Resources: Paula Brantner Accountability Ignited Building Inclusive Scientific Communities and Leadership Case Studies from Professional Societies   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 132 of Nonprofit Mission: Impact, Carol Hamilton and Justine Krank discuss the realities and nuances of pursuing US government grants for nonprofit organizations.  They discuss: common misconceptions including that government grants equals federal grants The challenges and compliance demands that come with government dollars.  How to decode complex RFPs -- the hidden requirements that can make or break an application, and  how to get an organization truly grant-ready — not just on paper, but with the capacity to manage the work.  why the human side of building relationships even in the often opaque government grant space is important   Episode highlights: [00:08:17] Clearing Up Misconceptions About Government Grants [00:09:24] The Challenge of Reading RFPs [00:11:48] Why It Matters Who Writes the RFP [00:13:49] The Hidden Details in Grant Links [00:16:02] Budget Pitfalls in Grant Applications [00:17:32] Federal vs. State and Local Funding [00:20:08] Balancing Risk, Reward, and Compliance [00:23:18] Shifting Grant Strategies Amid Funding Freezes [00:25:45] Building True Grant Readiness [00:28:40] How to Research Relevant Funding Streams [00:30:56] The Often-Overlooked Human Element [00:32:31] The Bottom Line: Alignment and Capacity Guest Bio: Justine founded Gold Dust Grants in January 2023 after almost 10 years in the nonprofit field. She's an Intersectional Professional with a background rooted in reproductive justice, a B.A. from UC Berkeley, and over six years of dedicated institutional grant writing experience, bringing in almost $12 million as Lead Writer. As a consultant, she leverages her experience in nonprofit contracts & compliance, and her legal studies background, to help nonprofits submit clear and cohesive proposals with a strong case for support. While the bulk of her grant experience is writing for Transition-Age Youth programs (ages 14-25), she also has extensive experience in: Housing, Mental Health, Workforce Development, and LGBTQIA+ services. She has worked on successful proposals totaling over $25 million in awards funded Important Links and Resources: Justine Krank Gold Dust Grants Consulting   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 131 of Nonprofit Mission: Impact, Carol Hamilton and Melissa Kessler explore the intersection of communications and organization development, particularly in moments of crisis, transition and change. They talk about how internal communications can either reinforce or undermine values, strategy, and humanity within an organization.  how to navigate layoffs, restructuring, or organizational shifts with humanity why how we communicate is just as important as what we decide.    Episode highlights: 💬 “It’s a Communications Problem” – Or Is It? [00:09:27] – 🔁 Communications Is Change [00:12:29] –  💔 Communicating Layoffs with Humanity [00:14:30] –  🧠 Leaders Are Always Ahead of the Curve [00:18:24] –  🔄 Defining “Internal” vs. “External” in Complex Systems [00:19:32] –  🧩 Communication Is Not Strategy [00:20:57] –  💬 Who Gets Told What—And When [00:22:55] –  ⚠️ Managing With Compassion Through Uncertainty [00:24:54] –  👥 The Impact on Those Who Remain [00:30:15] – 🌅 Ending Well: The Missing Ritual [00:33:15] –  🪦 Organizational Death and Grief [00:35:55] –  🧘‍♀️ Leading in Chaos: Self-Care Is Strategic [00:42:15] –  📝 Your Crisis Plan Should Include Snacks [00:44:04] –    Guest Bio: Melissa George Kessler is a consultant and executive coach working in the areas of strategy and organization effectiveness through her independent practice, Organizations + Communications, and with partner firms. She began her career as a reporter and editor; later ran the communications shops for two agriculture associations; and has worked extensively in trade policy and education. Over a 20 year career, Melissa has done work with non-profit and private-sector partners throughout the urban and rural United States and in Asia, Africa and Latin America. She also has spoken at various OD conferences and is the author of a book chapter on communications and strategic change. Melissa splits her time between her hometown of Tulsa, Oklahoma, and the national capital area. Important Links and Resources: Melissa Kessler Organizations + Communications LLC The Workplace Psychological Contract Is Broken. Here’s How to Fix It Transitions: Making Sense of Life’s Changes   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 130 of Nonprofit Mission: Impact, Carol reflects on five years of podcasting and the sobering state of the nonprofit sector in 2025. While celebrating milestones, she also underscores the challenges nonprofits face amidst unprecedented political attacks, funding cuts, and threats to long-standing principles like nonpartisanship. Despite these challenges, Carol highlights the resilience, innovation, and critical role nonprofits play in society—from filling essential gaps to fueling social movements, strengthening democracy, and sparking innovation. She calls on nonprofit leaders to share their stories, advocate for the sector, and remind their communities why nonprofits matter now more than ever.    Episode highlights: [00:00:00] Five Years of Podcasting [00:00:25] A Sector Under Attack [00:02:00] Specific Threats to the Nonprofit Sector [00:03:38] Resistance and Resilience [00:04:19] Trust in the Sector [00:05:37] Five Reasons Nonprofits Matter Carol shares her top five reasons the sector is essential: Filling critical gaps in services and support Driving social movements for justice and inclusion Building social capital and connections in communities Strengthening democracy and civic life Spurring social innovation that reshapes society [00:06:33–00:12:26] Deep Dive into the Five Reasons [00:25:46] Imperfection, Impact and Resilience [00:26:00–00:27:35] Tell the Good News Leverage campaigns like Nonprofits Get It Done to tell the sector’s story [00:28:00] Looking Ahead   Important Links and Resources: https://nonprofitsgetitdone.org/ https://www.urban.org/research/publication/what-financial-risk-nonprofits-losing-government-grants https://www.vera.org/news/trumps-war-on-nonprofits-will-make-us-all-less-safe https://oversight.house.gov/wp-content/uploads/2025/06/Yentel-Written-Testimony.pdf https://www.aam-us.org/2025/06/26/eo-impact-is-there-an-existential-threat-to-nonprofit-status https://nonprofithub.org/a-brief-history-of-nonprofit-organizations/   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Follow Carol Hamilton ➡️ LinkedIn

In this episode of Nonprofit Mission: Impact, Carol Hamilton gives a tribute to nonprofit consulting star and nonprofit governance and fundraising expert Sabrina Walker Hernandez, President & CEO of Building Better Boards, by re-releasing their conversation from 2021. Ms. Hernandez passed away in July 2025 after a long battle with cancer. Episode highlights: [00:06:45] Finding Her Why: From Law to Nonprofit Service [00:13:00] Breaking Down the Fundraising Cycle [00:18:30] A Mantra for Courage: It’s Not About You [00:21:15] Helping Board Members Identify Donors: The List Generator [00:25:55] Cultivating With Authenticity [00:29:75] Fundraising in Underserved Communities [00:35:55] Where to Begin: Budget and Strategy [00:40:30] Innovating Fundraising Approaches Guest Bio: Sabrina Walker-Hernandez was the President & CEO of Building Better Boards. She has over 30 years of experience in nonprofit management, fundraising, and leadership. One of Sabrina’s greatest successes was that she increased operation revenue from$750,000 to $2.5 million over an 8-year period as well as being responsible for the planning and operations of a $12 million comprehensive capital campaign in the 3rd poorest county in the United States. She facilitated numerous workshops with hundreds of nonprofit professionals and was a master trainer for the Boys & Girls Clubs of America. Sabrina gained a certificate in Nonprofit Management by Harvard Business School. She was an active community leader and volunteer in Edinburg, Texas.   Important Links and Resources: Tributes to Sabrina: https://texasborderbusiness.com/in-loving-memory-of-sabrina-walker-hernandez/ https://riograndeguardian.com/tributes-pour-in-for-sabrina-walker-hernandez/ https://www.legacychapelsrgv.com/obituaries/sabrina-walker-hernandez https://www.youtube.com/@SupportingWorldHope   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 128 of Nonprofit Mission: Impact, Michael Randel joins Carol to explore how psychological safety—often dismissed as a “soft” concept—plays a critical role in nonprofit team performance, learning, and innovation.  They discuss:  The connection between organizational readiness and the deeper human dynamics that shape effective leadership and collaboration.  What psychological safety looks like in action,  Why it’s vital in today’s polarized climate, How nonprofit leaders can foster inclusive, high-trust environments where people feel safe to speak up, take risks, and learn from mistakes.   Episode highlights: [00:08:55] 🔍 What is Psychological Safety? [00:12:05] 📉 The Cost of Silence [00:15:05] 📊 How Do You Know It’s There? [00:17:55] 🧠 Insights from Surgery Rooms [00:21:05] 🤝 Belonging Happens in the Small Moments [00:23:55] 🛠️ The Five Practices of Psychological Safety [00:28:55] 👂 More Than Lip Service [00:32:55] 🔁 Inclusive Rituals in Action [00:37:55] 🧩 Are Leadership Teams Actually Teams? [00:40:55] 📈 Safety and Accountability Aren’t Opposites [00:42:55] ❓ Two Powerful Questions for Leaders Guest Bio: Michael Randel helps leaders and their teams move through Change and Growth with Calm and Confidence. He developed the RCA Seasons of GrowthTM framework to help people understand and move through the three common phases of change. This allows leaders to navigate the challenges of change and bring about transformational results. With 30 years of experience, Michael works with philanthropic foundations, nonprofit organizations, corporations, and public sector agencies to help them navigate change with success and poise with his expertise in organizational change. The influence and impact of Michael’s work has been recognized with multiple global awards, and his clients include Amnesty International, AstraZeneca, NASA, United Nations, and the World Bank. Important Links and Resources: Michael Randel Randel Consulting Associates RCA Resources RCA Resources for Psychological Safety RCA Solutions Amy C. Edmonson The Fearless Organization by Amy Edmonson   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 📤👥 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 127 of Mission: Impact, Carol Hamilton speaks with Cat Lazaroff. They talk about her work around engaging white-led and majority-white organizations in meaningful culture change to more inclusive, diverse and equitable cultures.  They explore: how nonprofit leaders, especially white leaders, can begin and sustain their own equity learning journeys.  Privilege, identity, conflict, organizational culture, and the necessity of holding multiple truths.  how culture transformation isn’t about quick fixes, but rather long-term commitments, courageous relationships, and collective learning.  Episode highlights: [010:20] Starting with the personal [14:50] Identity and Bias: What’s Seen, What’s Hidden [19:50] Lived Experience, Assumptions, and Honoring Multiple Truths [27:20] Managing Conflict and Holding Space [31:20] Navel Gazing or Doing the Work? [36:50] Nuance, Polarity, and Organizational Culture [42:20] Community, and Expanding Belonging [45:50] Guilt, Blame, and the Journey for White Leaders [51:20] Final Advice: Don’t Do This Alone Guest Bio: Cat Lazaroff Cat Lazaroff (she/they) is a white, queer consultant who supports anti-racist culture change at nonprofits and small companies. She specializes in helping other white folks center equity, inclusion, justice, and diversity in their work and their lives. Important Links and Resources: Cat Lazaroff Cat Lazaroff, LLC Deep democracy: https://deepdemocracyusa.com/ Liberatory Design: https://www.nationalequityproject.org/training/liberatory-design-for-equity White supremacy culture characteristics: https://www.whitesupremacyculture.info/ Resource Media: https://www.resource-media.org/ Natasha Aruliah: https://www.linkedin.com/in/natasha-aruliah-75071420/  Tara McMullin: https://whatworks.fyi/ Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 126 of Nonprofit Mission: Impact, Carol Hamilton and Matt Hugg discuss the unique landscape of nonprofit careers.  Together, they explore:  what makes nonprofit work meaningful and distinctive, including the opportunities and challenges for those transitioning into or advancing within the sector.  how nonprofit professionals can align their skills and passions,  how to navigate career shifts, and maintain their connection to mission-driven work.  This conversation offers nonprofit leaders practical wisdom on supporting their teams and nurturing their own professional journeys. Timestamped Highlights: [00:9:12] The Uniqueness of Nonprofit Careers   [00:13:25] Beyond 501(c)(3): The Breadth of the Nonprofit Sector [00:07:51] Transitioning from the Private Sector [00:15:11] Networking and Defining Your Niche [00:18:25] Exploring Support Roles and Vendors [00:20:01] The Rise of Nonprofit Education Programs   [00:22:30] Moving from Volunteer to Staff: A Shift in Expectations [00:26:02] Passion, Mission, and Boundaries [00:27:20] Dispelling Misconceptions About Nonprofit Organizations [00:32:43] Consulting and Group Decision-Making [00:36:21] Nonprofit Fundraising: Diverse Skills, Diverse Roles [00:40:20] Embracing Nonlinear Career Paths [00:41:46] Managing Fundraisers: A Need for Education [00:43:20] Staying Grounded in Mission   Guest Bio: Matt Hugg is president and founder of Nonprofit.Courses, an on-demand, eLearning resource for nonprofit leaders, staff, board members and volunteers, with thousands of courses in nearly every aspect of nonprofit work. He’s the author of The Guide to Nonprofit Consulting, and Philanders Family Values, Fun Scenarios for Practical Fundraising Education for Boards, Staff and Volunteers. Hugg has held positions at the Boy Scouts of America, Lebanon Valley College, the University of Cincinnati, Ursinus College, and the University of the Arts. In these, Matt raised thousands of gifts from individuals, foundations, corporations and government entities, working with hundreds of volunteers on boards and fundraising committees, in addition to his leadership responsibilities. Matt has taught fundraising, philanthropy, and marketing in graduate programs at Eastern University, the University of Pennsylvania, Juniata College and Thomas Edison State University via the web, and in-person in the United States, Africa, Asia and Europe, and is a popular conference speaker. He has a BS from Juniata College and an MA in Philanthropy and Development from St. Mary’s University of Minnesota. Mr. Hugg has served on the board of the Greater Philadelphia Chapter of the Association of Fundraising Professionals, the Nonprofit Career Network of Philadelphia and several nonprofits. Important Links and Resources: Matt Hugg Nonprofit.Courses Focus Search Hub Career Focus Search DRIVE The High Price of Materialism   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 125, of Nonprofit Mission: Impact, Carol Hamilton talks with Michele Walls. Michele shares her deep well of experience in nonprofit fundraising, communications, and strategic development. They explore:  the importance of thoughtful relationship-building, patience, and team collaboration in securing sustainable funding.  how fundraising is a team effort and a long game.  how to move from reactive panic to strategic action—even amid uncertainty and funding contractions. Episode highlights: 🤝 Fundraising is a Team Sport [08:45] Top fundraising tips: People give to people—leaders must be visible and engaged. Fundraising is a shared responsibility. Relationships take time—there are no shortcuts. 🌱 Cultivating Donors with Care [10:45] Michele walks through the process of moving a new connection into a meaningful donor relationship. Key steps include follow-up, inviting prospects to experience the mission firsthand, and paying attention to readiness cues before making the ask. 🔍 Assessing Capacity and Readiness [14:15] From simple Google searches to full wealth screenings, Michele outlines how to evaluate a donor’s giving potential while staying grounded in ethical relationship-building. 💡 Leading Through Uncertainty [16:45] With funding sources in flux, Michele advises nonprofits to stay calm, stay informed, and deepen relationships with current funders. Direct communication is more important than ever. 🌈 Strategic Diversification [20:45] Diversify, but do it with intention. Michele recommends starting with mid-level donors and using board connections. It's not about doing everything—it's about doing the right next thing. 📣 Boards as PR Champions [23:15] Not every board member needs to be a fundraiser, but every board member should be a storyteller. Sharing the mission builds the foundation for future support. 🧩 What is Fractional Fundraising? [26:45] Michele explains her approach to fractional fundraising: part-time support with full-time expertise. From strategy to grant writing to board coaching, she fills gaps and builds capacity.   🔍 Onboarding with Intention [30:45] Every client engagement begins with deep listening, thoughtful review of materials, and an exploration of what's working, what needs attention, and what priorities are driving fundraising. 🧭 The Question Every Leader Should Ask [33:15] “What can I say no to?” Michele challenges leaders to focus, set boundaries, and recognize that saying no can create space for greater impact.   Guest Bio: Michele brings two decades of experience in fundraising, communications, and nonprofit management. Having raised over $30 million for small and mid-sized organizations, she guides nonprofits across arts, education, cultural, and social justice sectors towards stability and growth.Through MW Strategies, Michele supports organizations with $100K-$5M budgets,specializing in fundraising and human resources. She develops data-driven strategies and compelling stories that drive success.Michele excels in major gifts, campaigns, and grants, while bringing expertise in organizational development. She guides organizations through critical phases,emphasizing collaboration and revenue maximization.Michele serves on the boards of CultureWorks Greater Philadelphia and theAssociation of Consultants to Nonprofits. A Philadelphia resident, she holds degrees from the University of Delaware and Drexel University, balancing her professional life with interests in running, cooking, and the city's cultural scene. Important Links and Resources: Michele Walls MW Strategies LLC The National Council of Nonprofits   Be in Touch:  ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them    📚Find the books referred to on Nonprofit Mission: Impact  👥 Like what you heard? Please share the podcast with a colleague or friend    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.    😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 124 of Nonprofit Mission: Impact, Carol Hamilton and LeeAnn Mallorie discuss about navigating leadership from a place of embodiment, resilience, and grace. They explore: how tuning into the body can help leaders make better choices, weather organizational turbulence, and come through crisis with renewed purpose.  How our effectiveness and influence are deeply tied to how we relate to ourselves—and that honoring our inner wisdom is not a luxury, but a necessity in today’s climate of uncertainty and change.   Episode highlights: What Is Embodiment and Why It Matters [08:15]  Resilience in a Time of Chaos [11:15]  The Power of Letting Go [13:59]  Balancing Drive with Surrender [17:15]  Grace as Leadership Range [19:26]. Leaders Getting in Their Own Way [22:15]  Co-Creating with What Is [23:26]  Feeling First, Then Acting [26:58]  Leading Through Uncertainty [24:01]  Advice for Those in Transition [29:16]  A Strategic Shift: Collective Leadership [35:15]    Guest BIO: LeeAnn Mallorie, CEO of Guts & Grace Leadership, began her career as an executive coach in 2006, working with leaders and teams from around the globe. Yet she soon found something was missing—the body. This led her on a personal journey of physical, mental, and spiritual healing, to eventually embrace the feminine side of leadership. Committed to walking her talk, she brings these lessons back to her clients in the corporate, non-profit and government sectors, with surprisingly positive results. Today LeeAnn specializes in bringing feminine wisdom and diverse cultural values into business, as keystone to solving some of our world’s stickiest problems. Using practical embodiment tools, she helps attendees bridge the gap between the hard-driving logical mind and the deeper wisdom of the soul.   Important Links and Resources: LeeAnn Mallorie Guts & Grace Leading in Motion   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 123 of Nonprofit Mission: Impact, Carol Hamilton and Josh Hirsch discuss using AI in fundraising and donor engagement.  They explore: The evolution of AI, and its potential to enhance how organizations connect with donors.  How to train AI tools effectively, leveraging data responsibly, and using AI to enhance—rather than replace—human-driven strategy.  Why nonprofit leaders who embrace AI thoughtfully do not need to fear the technology   EPISODE HIGHLIGHTS: The Evolution and Role of AI in Nonprofits - [00:010:00]  How Nonprofits Can Use AI Effectively - [00:12:31]  Training AI to Match Your Brand’s Voice - [00:16:51]  Best Practices for AI Implementation - [00:20:31]  Ethical Considerations and Policy Development - [00:25:25]  A Case Study: AI in Action for Donor Engagement - [00:22:00] Future Trends in AI and Nonprofit Work - [00:27:56]  Final Advice for Nonprofit Leaders - [00:33:02]     GUEST BIO: Josh Hirsch is an accomplished nonprofit strategist and educator specializing in digital communications and fundraising innovation. With over two decades of experience, Josh has driven impact for organizations through roles such as Director of Mission and Communication at Susan G. Komen Florida and faculty member at The Fund Raising School. He currently serves as Education and Training Strategist at Fundraise Up, where he leads the development of cutting-edge donor engagement initiatives, including the Modern Digital Fundraising Essentials certificate program. Josh is a generative AI expert, leveraging emerging technologies to optimize nonprofit workflows and enhance donor experiences. A dynamic speaker and consultant, Josh is passionate about empowering organizations to overcome barriers to giving and achieve sustainable growth. Connect with him at theaidude.ai or through his AI Dude podcast. IMPORTANT LINKS & RESOURCES: Josh Hirsch, MS Fundraise Up The AI Dude Soukup Strategic Solutions, Inc. The Fund Raising School Indiana University Lilly Family School of Philanthropy   BE IN TOUCH: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Follow Carol Hamilton ➡️ LinkedIn

In episode 122 of Mission: Impact, Carol Hamilton and James Young discuss the role of community, social innovation, and problem-solving in nonprofit leadership. They explore  how organizations can foster meaningful collaboration,  move beyond traditional silos, and embrace an interdisciplinary approach to tackling complex challenges.  the importance of balancing expertise with curiosity,  strengthening both bonding and bridging social capital, and designing intentional community experiences that drive impact.  Together, they reflect on how associations and nonprofits can evolve to meet the shifting needs of their members and society at large.   Episode highlights: [00:09:45] Social Innovation as a Driving Force [00:012:00] Navigating Uncertainty While Staying Grounded in Mission [00:13:22] Learning Communities and Interdisciplinary Problem-Solving [00:16:48] The Role of Expertise and Curiosity in Leadership [00:19:08] The Messiness of Community and Building Trust [00:21:20] Conditions for Successful Communities [00:23:03] The Importance of Bridging Capital in Building Inclusive Networks [00:26:24] Lessons from the Past: Can We Rebuild Community Engagement? [00:33:10] Rethinking Association and Nonprofit Models [00:37:45] Designing Organizations for Connection and Problem-Solving [00:41:28] Invitation to Nonprofit Leaders: Permission to Forgive Ourselves   Guest Bio: James Young is founder and chief learning officer of the Product Community and writes a weekly newsletter called The Innovative Association. Jim is a leading thinker in the worlds of associations, learning communities, and product development. Prior to starting the product community, he served as senior vice president for education and chief learning officer at the American College of Chest Physicians and chief learning officer at the Society of College and University Planning. He earned a PhD at George Mason University, a masters at the University of Michigan, and a bachelors at Michigan State University. Important Links and Resources: James Young Product Community Byers Young Group Bowling Alone The Upswing Join or Die   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 121 of Nonprofit Mission: Impact, Carol Hamilton and Rachel Jellinek discuss the power of video storytelling for nonprofits. They talk about: how nonprofits can use video effectively to connect with their audiences,  How to maintain ethical storytelling practices.  the importance of focusing on strengths rather than deficits, ensuring those sharing their stories have agency, and balancing emotional impact with authenticity.  The conversation also explores common mistakes nonprofits make when creating videos and best practices for incorporating video storytelling into their communications strategy.   Episode highlights: Strategic Video Planning vs. DIY Approach [00:06:53] Key Storytelling Questions for Nonprofits [00:07:11]  Avoiding the "Tearjerker" Trap[00:09:45]  Ethical Storytelling: Moving Beyond the "Savior" Narrative[00:11:58]  Dispelling Myths and Misperceptions Through Video [00:13:54]  Ensuring Storyteller Agency and Power Dynamics Awareness[00:15:27]  Building Trust in the Storytelling Process [00:18:04]  The Role of B-Roll in Video Storytelling [00:18:45]   Common Nonprofit Video Mistakes [00:21:32]  Incorporating Inclusive Voices in Video Content [00:27:45]  The Value of Joy in Storytelling [00:33:33]    Guest Bio: Rachel Jellinek is President of Reflection Films, a certified woman-owned video production company that does video storytelling and content creation for a variety of mission-driven organizations. Reflection Films does filming and animation, typically for a fundraising, marketing, or training purpose. Rachel holds a Bachelor of Arts from the University of Michigan and a Master of Arts from Harvard University. Prior to Reflection Films, she worked at several nonprofits focused on public health and education. She has served as a health educator for youth and adults; as a director of a literacy program, and as a community relations liaison at MIT. Her experience in the nonprofit world lends itself well to understanding how to tell client stories in an emotionally compelling and entertaining way.   Important Links and Resources: Rachel Jellinek Reflection Films Blog Smiles Video   Be in Touch:  ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Follow Carol Hamilton on ➡️ LinkedIn

In episode 120 of Nonprofit Mission: Impact, Carol Hamilton and Leah Kral discuss how to foster innovation within nonprofits.  They discuss six key practices for driving meaningful change:  uncovering hidden needs,  asking courageous questions,  empowering collaboration,  embracing experimentation,  committing to continuous learning, and  building a culture of persuasion.  Through relatable stories and actionable advice, together they emphasize the importance of strategic thinking, adaptability, and creating space for bold ideas to thrive in resource-constrained environments. Episode Highlights: [00:10:16] Innovation in Nonprofits [00:11:34] Practice 1: Be a Fearless Problem Solver [00:20:02] Practice 2: Ask Courageous Questions [00:22:52] Practice 3: Empower Collaboration [00:26:30] Practice 4: Experiment and Start Small [00:29:03] Practice 5: Embrace Continuous Learning [00:34:20] Practice 6: Build a Culture of Persuasion [00:39:17] Strategic Thinking as a Permission Slip   Guest Bio: Leah Kral is a consultant, public speaker, and author who helps nonprofits innovate and further social change. Her book, Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022). For decades, she has been providing tailored workshops and consulting to nonprofit leaders and boards across the country. She is a Returned Peace Corps Volunteer (Jamaica 2002-2004), she loves the outdoors and trails in northern Virginia, and enjoys being an active volunteer in her community. Important Links and Resources: https://www.linkedin.com/in/leahkral/ https://leahkral.com/ https://substack.com/@leahkral Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn  

In this solo episode of Nonprofit Mission Impact, Carol Hamilton delves into scenario planning and its value for nonprofits navigating an era of heightened uncertainty. She emphasizes how scenario planning moves organizations from a state of overwhelm to proactive action,  outlines a step-by-step approach and  shares a recent client story to illustrate its usefulness.  Podcastathon 2025: She also highlights The Arc of Montgomery County and its important role in supporting people with developmental disabilities through local programming and national advocacy as part of Podcastathon 2025.     Episode highlights: [00:00:00] Why scenario planning now [00:01:00] Defining Scenario Planning [00:02:10] Why Scenario Planning Matters [00:04:30] Steps to Implement Scenario Planning [00:08:06] Example from a Recent Client [00:10:21] Podcastathon feature: The Arc of Montgomery County Important Links and Resources: Podcastathon The Arc of Montgomery County  The Arc of Maryland  The Arc of the United States    Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 118 of Nonprofit Mission: Impact, Carol Hamilton talks with Meghan Speer about the concept of holistic communication within nonprofit organizations. They discuss: the importance of ensuring consistency and clarity across all communication channels to enhance donor engagement and confidence.  insights into breaking down silos, fostering collaboration among internal teams, and  how to map out donor touchpoints to deliver a seamless and human-centered experience. The conversation highlights the need for nonprofits to align their messaging with donor expectations, adopt a long-term view, and prioritize appreciation to build lasting relationships.   Episode highlights: [00:07:00] Defining Holistic Communication [00:08:51] Real-World Impact of Communication Silos [00:12:30] Mapping Communication Touchpoints [00:18:30] Overcoming Campaign Fatigue [00:23:00] Understanding Donor Behavior [00:27:30] The Role of Gratitude in Donor Relationships   Key Takeaways for Nonprofit Leaders Foster collaboration by breaking down silos and ensuring everyone is on the same page. Think beyond immediate campaign results and adopt a long-term view of donor engagement. Invest in consistent, clear, and human-centered messaging across all communication channels. Show appreciation and follow up with donors to maintain trust and connection. Engage with everyday donors to gain valuable insights into their motivations and perceptions.   Guest Bio: Meghan Speer serves as the Executive Director of Nonprofit Hub, a nonprofit educational site dedicated to providing excellent content and resources for those leading nonprofits. She is the host of the Nonprofit Hub radio podcast and has spoken at countless conferences and conventions helping leaders to craft holistic communication and donor strategies. For over 10 years, Meghan was with Marketing Support Network,  serving in key executive roles focused on communications strategies that help organizations of all sizes grow and scale. Meghan lives in Pittsburgh, PA where she is active with many organizations serving her inner city neighborhood. Important Links and Resources: https://www.linkedin.com/in/meghan-speer55/ https://www.marketingsupportnetwork.com/   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn  

In episode 117 of Nonprofit Mission: Impact, Carol Hamilton and Danielle Marshall collaborate on another “learning out loud” episode. They discuss the challenges nonprofit leaders face in these chaotic, uncertain and threatening times. They explore: strategies for resilience, intentionality, and community building,  the importance of grounding oneself in mission and values.  how  to filter out the noise, maintain agency, and support collective action.  the significance of strategic focus,  how to be mindful about your information consumption steps to sustaining personal and organizational well-being.   Episode highlights: [00:07:25] Navigating Leadership in Uncertain Times [00:010:25] Embracing Imperfect Resilience Practices [00:13:25] Shutting Out Noise vs. Making Space for Thought [00:16:25] Finding Agency Amidst Chaos [00:18:25] Trusting Experts and Strategic Organizers [00:20:25] Centering Mission and Values [00:24:25] Navigating Scarcity vs. Abundance Mindsets [00:29:25] The Power of Local Action [00:35:25] Holding Space for Complexity [00:40:25] Emotional Contagion and Leadership Presence [00:44:25] Boundaries, Community, and Self-Care [00:49:25] Looking Ahead: Holding Values Firmly   Guest Bio: Danielle Marshall is an equity strategist and executive coach committed to helping organizations and leaders embed inclusive practices into their operations in meaningful and sustainable ways. As the founder of Culture Principles, she designs tailored strategies that strengthen team dynamics, enhance problem-solving, and cultivate inclusive leadership. Danielle also coaches senior executives to deepen their cultural competencies, fostering greater empathy, effective communication, and equitable decision-making. An ICF-certified Executive Coach and engaging speaker, she brings extensive experience in organizational development, equipping leaders with the skills and confidence to navigate diverse work places with impact and integrity.   Important Links and Resources:  Danielle Marshall Culture Principles Linktree Unpacked: Culture Chronicles Draw Together with Wendy MacNaughton Guardian US edition).  Week magazine  Heather Cox Richardson’s Letters from an American on Substack  How to survive the end of the world podcast with adrienne and Autumn Brown The feminist survival project 2025 podcast Dear White Women podcast On Tyranny by Timothy Snyder  which is available in a video series  The Sum of Us by Heather McGee Decluttering Your Leadership by Judy Oyedele    Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn  

In episode 116 of Nonprofit Mission: Impact, Carol Hamilton interviews Jami Yazdani, a nonprofit project management expert specializing in helping organizations achieve their goals effectively. The conversation: Focuses on the nuances of project management in mission-driven organizations,  Offers practical insights for nonprofit leaders to balance strategic vision and operational execution.  Emphasizes prioritization, clear communication, stakeholder inclusion, and sustainable planning as critical to success.    Episode Highlights: [00:06:31] Misconceptions About Project Management [00:09:01] Stakeholder Management [00:12:09] Communication Planning [00:14:47] Writing a Clear Project Scope [00:17:06] Defining a Project vs. Program [00:23:02] Transition from Strategic Planning to Implementation [00:29:00] Accountability and Engagement [00:36:07] Invitation to Nonprofit Leaders   Guest Bio: Jami Yazdani is a project management and planning consultant with over 18 years of experience leading innovative and impactful initiatives. She spent more than 14years in leadership roles in higher education and libraries, managing teams,projects, and change. Jami founded Yazdani Consulting and Facilitation in 2018 to help mission-driven organizations lead more impactful projects, teams, and planning. She has served on the boards of non-profits and associations in leadership, marketing, programming, and mentoring roles. Jami holds Master's degrees in Technology Management and Library and Information Science and ProjectManagement Professional (PMP), Disciplined Agile Scrum Master (DASM), ChangeManagement, and Wicked Problem Solving Practitioner certifications. Important Links and Resources: Jami Yazdani https://yazdaniconsulting.com/ https://linktr.ee/yazdanicf https://yazdaniconsulting.com/impactful-blog https://www.youtube.com/watch?v=pcWWX8w7MtE https://yazdaniconsulting.com/resources/2022/2/7/5-key-elements-worksheet   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn  

In episode 115 of Nonprofit Mission: Impact, Carol Hamilton and Michael Butera dive into the challenges and opportunities facing associations as they adapt to 21st-century realities.  They talk about: The difference between strategic thinking and strategic planning Why acting like a three year old can be good for you (ask why five times in a row) How adaptability will be a key differentiator as to which organizations continue to grow and thrive.    Episode Highlights: [00:10:05] Strategic Thinking vs. Strategic Planning   [00:15:18] VUCA vs. BANI Frameworks   [00:20:58] The Role of Membership in Associations   [00:24:30] Governance Challenges   [00:28:06] Foresight and Observational Practices   [00:36:47] Adapting to Change   [00:45:57] Building Sustainable Cultures   Guest Bio: Michael Butera is a keynote speaker featuring Strategic Thinking, Innovate or Stagnate: Adapting 20th Century Traditions to 21st-Century Realities. Practice areas include governance, restructuring, strategic facilitation, foresight, and coaching. He is an expert partner at the Rogue Tulip Consultants, a Toastmasters, and a Certified Maxwell Leadership Team Speaking Coach and Mentor. Important Links and Resources: https://www.linkedin.com/in/michaelabutera/ Association ActiVision, LLC https://www.michaelbuteraspeaks.com/ ASAE Drivers of Change: https://www.asaecenter.org/resources/asae-foresightworks The Heath Brothers (Author of Switch and other books) https://heathbrothers.com/ SCARF model: https://www.bitesizelearning.co.uk/resources/scarf-model-david-rock-explained#:~:text=The%20SCARF%20model%2C%20introduced%20by,take%20steps%20to%20mitigate%20these. BANI: https://www.forbes.com/sites/jeroenkraaijenbrink/2022/06/22/what-bani-really-means-and-how-it-corrects-your-world-view/ VUCA: https://executiveacademy.at/en/news/detail/bani-vs-vuca-how-leadership-works-in-the-world-of-tomorrow/   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 114 of Nonprofit Mission: Impact, Carol Hamilton is re-releasing a favorite from last year. It includes: What strategic planning is and is not The five steps to a comprehensive strategic planning process The Keys to ensuring your plan gets put into action and stays relevant The five steps are 1. kick off, 2. discovery or listening tour, 3. explore, 4. decide, 5. plan & act Strategic planning: Strategic planning is a structured process for setting priorities for the medium term (3-5 years). It involves gathering insights from stakeholders, identifying themes, exploring futures, and making decisions to focus the organization’s future in service of its mission. What it is NOT It’s not about predicting or controlling the future. Just the document, it's about conversations that build alignment and shared understanding. It is not just a retreat Kick Off Setting yourself up for success Let everyone know what is happening and what is coming Pull together a team Equity considerations Discover Go on a listening tour Interviews, focus groups, surveys – what will work for you. How are you making participation accessible? Explore Share the current state as well as hopes and aspirations Explore the wider landscape and ecosystem for trends imagine new futures for the organization Decide Prioritize and decide on the future directions and goals: Where will you put your energy? Revisit your mission and vision – are they aligned with where you are going? Plan & Act Define action steps, success indicators, and feedback mechanisms.   Keeping the Plan Fresh  Agree on a process for reviewing and updating the plan   Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn