Healthcare IT Today Interviews

I love being around people that just ooze passion for the work they do.  You know the type of person I'm talking about.  The people who have dug so deeply into a subject that they can share every nook and cranny and when they do you know they understand that topic 1000 times better than you.  Often times, when they describe all the details, I realize that I'd seen or felt what they were talking about, but I hadn't studied it enough to realize that was why it mattered.  This is exactly how I felt when I sat down in this interview with Mike Cuesta, Partner at Atomic Health, to talk about design and branding.   Learn more about Atomic Health: https://www.atomic.health/  Healthcare Marketing: https://www.hitmc.com/

To get a look at what some of the leaders in healthcare are doing with IoT, we sat down with Dave Wilson, Managing Director of IoT Global Sales at Cisco, to talk about where IoT is really being used in healthcare and what value is being derived from their efforts.  Plus, we talk about how a healthcare organization needs to approach managing 1000s of devices and how they're going to pay for it.   Along with an IoT discussion, we also discuss the implications of 5G and learn more about the coming Wi-Fi 6 and how it will impact healthcare.  Then, we ask Wilson what is still holding back IoT in healthcare.  If you're interested in learning more about where IoT is working in healthcare now and where it is headed, you'll enjoy this interview.   Learn more about Cisco: https://www.cisco.com/c/en/us/solutions/industries/healthcare.html

As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Tim Costantino, VP, Head of Product at AdvancedMD.  In this series, we talk with EHR vendors to better understand how they're approaching telehealth.  Are they developing telehealth in house or are they relying on partners?  If they have their own in-house telehealth solution, what features does it include?  How are they approaching integrating telehealth into their EHR and how will they handle this with partners?   Learn more about AdvancedMD: https://www.advancedmd.com/

For those involved in the 340B program, you know that there are some unique challenges associated with adding new locations.  In many cases, healthcare organizations have to wait years to start fully seeing the benefits of 340B for new locations.  The good news is that a new HRSA FAQ clarifies 340B Eligibility for new locations and it will make a big impact for healthcare organizations in this regard.   To learn more about these changes, we sat down with Lisa Scholz, PharmD, FACHE, Head of Industry Relations at Sentry Data Systems, to understand the clarifications HRSA provided and what healthcare organizations should know about the changes.   Learn more about Sentry Data Systems: https://www.sentryds.com/

In this video, we hear about trends and future expectations in health IT from LaDonna Worrell, Senior Director of IT Operations at Duke Health and Justin T. Collier, MD, Healthcare CTO North America at Lenovo.The hospital of the future is coming soon at Duke Health, which is planning to open a brand new facility in North Carolina in three years. Already, according to Worrell, three units at an existing hospital have been designated as "Beta units" (using a term common in computing for products that are not fully tested but are being tried out in real-life production). Some of the products being used there have been designated for the upcoming hospital They also have simulation labs.Collier listed several exciting technologies that he thinks will be central to health care. Top of the list, of course, is AI, which he prefers to call "assistive intelligence." Statistics report that the healthcare industry is adopting AI at twice the rate of other industries.Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcareLearn more about Duke Health: https://www.dukehealth.org/Healthcare IT Community: https://www.healthcareittoday.com/

Ryan Howells, Principal at Leavitt Partners, envisions a wholesale move by the health IT industry to open standards, health care providers moving data from the EHR into their own data centers for more flexibility in AI use, patients sharing the insurance information with providers without paper cards, and 93% of prior authorizations requests answered in real time.In a recent interviw with Howells, we explore the regulatory and technical advances in interoperability that might even kill the clipboard that patients fill out on each visit. And yes, "Kill the Clipboard" is a reference to a paper that Howells and Leavitt Partners published wich many of the ideas expressed in the paper being reflected in CMS' Kill the Clipboard effort.Learn more about Leavitt Partners: https://leavittpartners.com/Learn more about the CARIN Alliance: https://www.carinalliance.com/Health IT Community: https://www.healthcareittoday.com/

AI models look great in validation studies. They clear regulatory review. Then they land in your hospital with different scanners, different workflows, and different staffing realities. That is where performance starts to drift.In this conversation, Dr. Khan Siddiqui, Founder and CEO of HOPPR, discusses a simple question: Does your AI actually work here? We explore why frozen AI models struggle site to site, how image acquisition differences change AI performance, and why some of the most valuable AI use cases in radiology are operational and financial.At the center of that discussion is what he calls an AI Foundry. Instead of shipping another fixed model, the Foundry gives health systems and radiology teams the infrastructure to fine-tune models against their own data, protocols, and risk thresholds. It shortens the path from idea to deployment and allows organizations to build solutions for problems that may exist in only one department. In other words, AI designed for a market of one.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about HOPPR at https://www.hoppr.ai/Find more great health IT content at https://www.healthcareittoday.com/

Clinicians, health IT professionals, and policy makers all want to protect patient privacy. This is a hard goal, made harder by the increasing pressures to open up data and share it for treatment and research purposes, and harder still by the proliferation of state laws on data privacy. These laws are only getting stricter and more detailed, and are fragmenting wildly even as the federal government tries to bring everyone together around standards.The Sequoia Project, a nonprofit consortium, is dedicated to implementing data interoperability in health care, securely and respecting patient needs. In our recent interivew, we hear from two co-chairs of the Privacy and Consent Workgroup at The Sequoia Project: Mel Soliz and Kevin Day, where we learn more about these complex regulations and how their workgroup is providing guidance to make it simpler to navigate.Learn more about The Sequoia Project: https://sequoiaproject.org/Learn more about the Privacy and Consent Workgroup: https://sequoiaproject.org/interoperability-matters/privacy-and-consent-workgroup/Healthcare IT Community: https://www.healthcareittoday.com/

Interoperability looks solved on paper. In practice, clinicians are still switching systems, managing workarounds, and waiting on data that should already be there.In this conversation, Robert Fox, CEO of OntarioMD, breaks down why health IT progress depends less on new tools and more on coordination across systems, vendors, and care teams. He explains what convergence actually looks like in healthcare, why team-based care exposes the limits of point integrations, and where AI delivers real operational value beyond documentation.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about OntarioMD at https://www.ontariomd.ca/Find more great health IT content at https://www.healthcareittoday.com/

Avoiding readmissions after acute care is just one manifestation of the move to value-based care, according to Shweta Shanbhag, Director Product Management at PointClickCare in a recent interview with Healthcare IT Today. She points out at least one out of every five Medicare acute stays results in admittance to a skilled nursing facility. It's important across the board for different teams to work together.She recommends that the various providers who are partnering in value-based care agree on a small set of shared metrics. These feed into shared goals of reducing readmissions and improving care.Learn more about PointClickCare: https://pointclickcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find.In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare’s Ambient Assist changed daily life for their clinicians. Along with Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare, they talk openly about pajama time, rising chart backlogs, unexpected early adopters, and the speed at which ambient documentation shifted patient, staff, and family experience. This conversation shows the surprising speed at which AI scribes can have an impact on a physician practice.What surprised you most about the results of implementing AI scribes at your organization? Share your experience below.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Juniper Health at https://juniperhealth.org/ Learn more about White House Clinics at https://whitehouseclinics.com/ Learn more about NextGen Healthcare at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] What happens to radiology workflows when the cloud is unavailable, connectivity drops, or systems are under strain? For many health systems, these scenarios are no longer hypothetical.In this interview, Karim Karti, CEO of RapidAI, explains how radiology AI platforms need to be built for real-world conditions. The conversation spans resilient cloud architecture that can shift on-prem when needed, why continuity matters in acute care like stroke, and how AI’s long-term value in radiology is moving toward prediction rather than just faster reads.How are you thinking about resilience and continuity in your imaging and AI strategy? Share what you’re seeing in your organization.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about RapidAI at https://www.rapidai.com/Find more great health IT content at https://www.healthcareittoday.com/

While collecting blood, Versiti collects data. Versiti is a nonprofit founded in 1947 with the two goals of providing a sustainable blood supply to clinical settings and advancing research. Over the past 20 years, the company has tripled in size and provides blood to more than 400 hospitals. The company is now using AI and partnering with Lenovo to improve donor outreach and research.On the blood donation side, Versiti tries to treat donors as well as a good clinician treats their patients. CIO Lynne Briggs says "we know who you are when you come in the door." Versiti integrates the data from all its partners. CEO Chris Miskel says they get more than 300,000 blood donors every year, so they are using AI to improve engagement and "be more donor-centric."One simple application is AI-drive chat, but Justin T. Collier, MD, Healthcare CTO in North America at Lenovo mentions also the use of AI to automate documentation and mundane tasks such as engaging with insurers. He says that the value of AI makes it worthwhile to collect more data and keep it "forever." AI can lead to meaningful insights and better research outcomes.Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcareLearn more about Versiti: https://versiti.org/Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Healthcare organizations invest heavily in analytics, yet improvement often stalls. Reports arrive late. Dashboards feel disconnected from real clinical work. In this conversation, we unpack why timing, trust, and ownership matter more than another metric.At IHI Forum 2025, Holly Rimmasch, Chief Clinical Officer and SVP of Improvement Services at Health Catalyst, and Kathleen Merkley, SVP of Clinical Improvement, spoked candidly about what actually drives measurable improvement in healthcare. They explore how near-real-time data, AI-guided prioritization, and frontline clinician ownership are changing how health systems approach sepsis, heart failure, cost management, and sustained improvement.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Health Catalyst at https://www.healthcatalyst.com/Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track.In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares why Info Blocking enforcement is not about technology gaps but policy missteps and what NextGen’s Kno2 partnership means for QHIN connectivity. Plus you’ll hear why Chebli believes APIs are the future front-door to EHRs. 🔔 Subscribe for more great interviews with Health IT leaders.Learn more about NextGen Healthcare at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/

Staffing shortages. Growing waitlists. Fixed capacity. Radiology leaders are running out of room to experiment, and AI is moving from “nice to have” to operational necessity.In this interview, Roland Rott, CEO and President of Imaging at GE Healthcare, explains why health systems are rethinking how AI fits into daily radiology operations. The focus is not on future promises, but on how AI is already being used to save time, reduce friction, and turn long-unused data into practical workflow improvements. The discussion spans staffing constraints, trust in AI, and why operational impact is now driving adoption.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about GE Healthcare at https://www.gehealthcare.com/Find more great health IT content at https://www.healthcareittoday.com/

Healthcare organizations keep adding new tools, yet frontline frustration continues to grow. More dashboards. More data. Slower decisions. This conversation digs into why focusing on integrating existing technologies together can make a bigger difference for clinicians and patients.In this interview, Josh Clark, Vice President of Quality & Safety Operating Systems at the Institute for Healthcare Improvement (IHI), shares what he’s seeing across health systems globally. He explains why integration, not acquisition, has become the real bottleneck in healthcare IT, how delayed data undermines frontline decision-making, and where process-level insights can improve care in real time.Josh also discusses why IHI often advises organizations to pause new technology adoption, how CIOs can gain space to focus on integration, and where AI has the most practical potential to improve quality and safety without adding more burden.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about the Institute for Healthcare Improvement at https://www.ihi.org/Find more great health IT content at https://www.healthcareittoday.com/

Imaging demand keeps rising, but building new capacity is slow, expensive, and disruptive. What if mobile imaging could feel less like a workaround and more like an extension of the hospital?In this interview from RSNA25, Henry Howe, CEO of Akumin, and Greg Sitkiewicz, Chief Commercial Officer, explain why the company introduced a mobile drop trailer that lowers directly to ground level. They discuss how small design decisions change patient access, staff workflow, setup time, and imaging throughput, especially for health systems dealing with backlogs or rural coverage gaps.You’ll hear how the drop trailer removes stairs and lifts, deploys in minutes, integrates with hospital IT systems, and supports higher patient volumes. 🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Akumin at https://akumin.com/Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] Health IT roadmaps used to span years. Now they are collapsing into months. The question many leaders are asking is whether vendors can actually keep up.In this interview, David Cohen, Chief Product and Technology Officer at Greenway Health, explains why the pace of change in healthcare has outgrown traditional multi-year planning cycles. He shares how Greenway is shifting to shorter delivery timelines to stay aligned with what ambulatory practices need right now, using provider–payer data exchange as a clear example of where faster execution matters.The conversation also touches on why manual workflows are becoming harder to justify, how expectations around delivery speed have changed, and what healthcare IT leaders should listen for when vendors talk about their roadmaps.How have shorter timelines changed what you expect from your technology partners?Where do you feel the most pressure to move faster?🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Greenway Health at https://www.greenwayhealth.com/Find more great health IT content at https://www.healthcareittoday.com/

AI is everywhere in healthcare. The challenge now facing providers is determining where it actually helps without getting in the way.In this conversation, Demetri Giannikopoulos, Chief Innovation Officer at Rad AI, unpacks why radiology has become one of the most practical proving grounds for clinical AI and how specialization changes clinician confidence in the technology.He shares his view on why radiology workflows are uniquely suited for AI support, how staffing shortages are shaping adoption, and why trust comes from AI that understands clinical context rather than adding more noise. The discussion also explores how reporting and dictation have become natural control points for AI that supports accuracy, throughput, and clinical judgment.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Rad AI at https://www.radai.com/Find more great health IT content at https://www.healthcareittoday.com/