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Healthcare IT Today Interviews
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Healthcare IT Today Interviews

Author: John Lynn

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Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare.
Learn more at: https://www.healthcareittoday.com
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I love being around people that just ooze passion for the work they do.  You know the type of person I'm talking about.  The people who have dug so deeply into a subject that they can share every nook and cranny and when they do you know they understand that topic 1000 times better than you.  Often times, when they describe all the details, I realize that I'd seen or felt what they were talking about, but I hadn't studied it enough to realize that was why it mattered.  This is exactly how I felt when I sat down in this interview with Mike Cuesta, Partner at Atomic Health, to talk about design and branding.   Learn more about Atomic Health: https://www.atomic.health/  Healthcare Marketing: https://www.hitmc.com/
To get a look at what some of the leaders in healthcare are doing with IoT, we sat down with Dave Wilson, Managing Director of IoT Global Sales at Cisco, to talk about where IoT is really being used in healthcare and what value is being derived from their efforts.  Plus, we talk about how a healthcare organization needs to approach managing 1000s of devices and how they're going to pay for it.   Along with an IoT discussion, we also discuss the implications of 5G and learn more about the coming Wi-Fi 6 and how it will impact healthcare.  Then, we ask Wilson what is still holding back IoT in healthcare.  If you're interested in learning more about where IoT is working in healthcare now and where it is headed, you'll enjoy this interview.   Learn more about Cisco: https://www.cisco.com/c/en/us/solutions/industries/healthcare.html
As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Tim Costantino, VP, Head of Product at AdvancedMD.  In this series, we talk with EHR vendors to better understand how they're approaching telehealth.  Are they developing telehealth in house or are they relying on partners?  If they have their own in-house telehealth solution, what features does it include?  How are they approaching integrating telehealth into their EHR and how will they handle this with partners?   Learn more about AdvancedMD: https://www.advancedmd.com/
For those involved in the 340B program, you know that there are some unique challenges associated with adding new locations.  In many cases, healthcare organizations have to wait years to start fully seeing the benefits of 340B for new locations.  The good news is that a new HRSA FAQ clarifies 340B Eligibility for new locations and it will make a big impact for healthcare organizations in this regard.   To learn more about these changes, we sat down with Lisa Scholz, PharmD, FACHE, Head of Industry Relations at Sentry Data Systems, to understand the clarifications HRSA provided and what healthcare organizations should know about the changes.   Learn more about Sentry Data Systems: https://www.sentryds.com/
[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains.At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping supply chain management in healthcare. Miles explains how Oracle is adapting lessons from retail and logistics, integrating them directly with Oracle’s EHR, and helping clinicians see inventory status at the bedside. Do you believe that the lessons from retail can be effectively applied in healthcare? Share your thoughts in the comment.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Oracle Health at https://www.oracle.com/health/ Find more great health IT content at https://www.healthcareittoday.com/
In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike.The Orthopaedic Institute of Ohio has 12 locations in northwestern Ohio and sees about 900-1000 patients per day. They have used eClinicalWorks since 2006.Learn more about Orthopaedic Institute of Ohio: https://www.orthoohio.com/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/
Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made that achievement possible.Gasser says that Wooster offers high quality care and has won awards. Yet, always interested in doing better, they took up a suggestion by MEDITECH to join the KLAS Arch Collaborative. As part of that collaborative, they surveyed their clinicians. Although they were mostly happy with their jobs, nurses found documentation to be a burden.Learn more about Wooster: https://www.woosterhospital.org/Learn more about MEDITECH: https://ehr.meditech.com/Healthcare IT Community: https://www.healthcareittoday.com/
Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process.  In our latest video interview, we talk with Bill Clausen, Executive Vice President at ECHO, along with Stephen Thames, CFO at Magnolia Regional Health Center, a 200-bed hospital in North Mississippi - to discuss their journey toward payment automation.Learn more about ECHO: https://www.echohealthinc.com/Learn more about Magnolia Regional Health Center: https://www.mrhc.org/Healthcare IT Community: https://www.healthcareittoday.com/
[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients.Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue cycle to clinical trial matching inside the EHR, she explains how Oracle Health is tying AI to its broader product suite—HR, supply chain, finance—and why the company is dedicating itself on being an ecosystem-friendly player (read: no walled gardens).What’s your take? Do you think Oracle's new AI-first EHR will deliver as promised? Are you excited about the company's openness to partnering with other innovators? Drop your thoughts below.🔔 Subscribe for real-world stories and strategy from today’s top healthcare IT leaders.Learn more about Oracle Health at https://www.oracle.com/health/Find more great health IT content at https://www.healthcareittoday.com/
Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by moving to the MEDITECH Expanse online platform.While always having used MEDITECH as their EHR, Morris went online with Expanse in 2023. This move brought together all departments, which had previously used four different platforms. The unification of records was especially important in pulling together the ambulatory and in-patient settings.Learn more about Morris Hospital: https://www.morrishospital.org/Learn more about MEDITECH: https://ehr.meditech.com/Healthcare IT Community: https://www.healthcareittoday.com/
Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later?In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares how Oracle Health’s Clinical AI Agent is changing daily practice. From easing documentation burden and reducing burnout to strengthening patient connection, he explains why integration and accountability are just as critical as efficiency gains. He also discusses how Beacon is thinking about AI’s next frontier: helping clinicians surface chart data more quickly for better decision-making.Where do you see AI scribes making the biggest difference—time saved, mental space, or patient connection? Share your thoughts in the comments.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Beacon Health System at https://www.beaconhealthsystem.org/ Learn more about Oracle Health at https://www.oracle.com/industries/healthcare/Find more great health IT content at https://www.healthcareittoday.com/
As healthcare gets more complex, revenue cycle management has gotten more complex as well as it becoming more difficult to find high quality RCM staff. That’s why it’s no surprise that many medical practices are outsourcing their RCM efforts. This was the case for Heather Boone, Clinical Supervisor at Orlando Heart and Vascular Institute, who decided to work with eClinicalWorks‘ revenue cycle management services. After choosing to have eClinicalWorks manage their RCM, they saw an increase of 30% in their reimbursements. Plus, payments are made an average of 21 days faster than before thanks for a mixture of eCW’s highly skilled staff, learnings they bring from managing other practices’ RCM, and leveraging AI.Learn more about Orlando Heart & Vascular Institute: https://www.heartorlando.com/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/
Fownd is a young company creating an ambient voice recording solution to document evaluations, assessments, and plans for physical therapists. Visits, workflows, terminology, and conversations in general are different in PT than in the physician settings most ambient voice solutions are designed for. Fownd, which has many physical therapists on its team, is designing its solution with every aspect of the PT's needs in mind.In this video, Co-Founder Christina Rama explains that PTs are a second thought in other ambient solutions. Companies that focus on automating clinical documentation start with physicians and cover PT as an add-on. Correspondingly, EHRs for PT incorporate AI and documentation support as an add-on. Fownd's focus make it uniquely valuable.Learn more about Fownd: https://fownd.care/Healthcare IT Community: https://www.healthcareittoday.com/
Rob Klootwyk, Director, Interoperability at Epic, and Matthew Eisenberg, M.D., Associate Chief Medical Information Officer at Stanford Health Care, offer an in-depth discussion in this video of recent developments in standards and in Epic's tools for information sharing.Learn more about Stanford Health Care: https://stanfordhealthcare.org/Learn more about Epic: https://www.epic.com/Healthcare IT Community: https://www.healthcareittoday.com/
In this video, Todd Stottlemyer, CEO at Acentra Health, sets forth new initiatives at his company and his own views on leadership.Acentra Health recently launched a consortium named the Safe AI and Medicaid Alliance (SAMA) combining policy leaders and technical experts to develop safe frameworks for AI adoption. The consortium is open to anyone who wants to participate, and deals with issues of compliance and equity in AI.More generally, Stottlemyer stresses Acentra's desire to be a "trusted partner" for its clients and to help them see "where the puck is going to be"—in other words to be ready for constant changes in a dynamic, changing market.Learn more about Acentra: https://acentra.com/Healthcare IT Community: https://www.healthcareittoday.com/
[SPONSORED] Most EHR talk starts and ends with features. But what happens when an EHR tries to be a community hub, a research lab, and a partner for both solo practices and enterprise groups?In this conversation from #Charmalot2025, Pramila Srinivasan, CEO of CharmHealth, explains why the company is blurring traditional EHR boundaries. She highlights CharmHealthSquare, a Slack-style network built into the EHR; CharmLabs, an initiative turning health data into research insights; and how the company is serving both small practices and multi-specialty groups without compromise. IT leaders will hear a fresh take on how EHRs can support collaboration, data-driven research, and practice diversity.Plus, Srviniasan offers sage advice for up-and-coming healthcare entrepreneurs. 🔔 Subscribe for more great interviews with Health IT leaders.Learn more about CharmHealth at https://www.charmhealth.com/Find more great health IT content at https://www.healthcareittoday.com/
Staffing at health care providers, especially for IT, is being challenged on many fronts. Inflation is up while Medicaid has been significantly cut. New technologies such as AI call for new types of staffing with new skills, which are rare and in high demand. Scarce staff are being won away by competing institutions.This video covers key issues in finding staff, including the use of what Ray Lowe, Senior Vice President and CIO at AltaMed, calls the "digital workforce" of chatbots, etc. Lowe shares the stage with Bill Grana, CEO at IT services provider HCTec, which is used by AltaMed to help optimize staffing.Learn more about AltaMed: https://www.altamed.org/Learn more about HCTec: https://hctec.com/Healthcare IT Community: https://www.healthcareittoday.com/
A ten-year investment by Concord Technologies in AI is paying off in major enhancements to their platform. In addition to health care data exchange—which supports all types of documents from faxes to, now, secure direct messages—the Concord Connect™ platform provides what Mike Stover, Director of Product Management, calls an "end-to-end solution."Using both machine learning and LLMs, Concord Connect can determine what type of document it's handling a referral, prior authorization request, lab result, prescription, etc.—and even pull out relevant demographic or clinical information. Concord uses custom AI models based on real-life healthcare data.Learn more about Concord Technologies: https://concord.net/Healthcare IT Community: https://www.healthcareittoday.com/
Modern health care is predicated on helping patients, as well as providers, make effective use of patient data. To do so requires access, identity verification, and smart applications to analyze the data. Thus, it's appropriate that this video brings together leaders from companies in each of these areas.xCures, represented by CEO Mika Newton, offers AI-based tools for aggregating, structuring, and organizing medical records.Kno2, represented by Co-Founder and President Therasa Bell, is a Qualified Health Information Network (QHIN) and large national network, bringing its clients up to date with requirements to give patients access to their data.CLEAR, represented by Marcos Domiciano, Senior Director, Healthcare Business Development, is a well-known secure identity platform that serves health care sites as well as airports, retail, and other settings.Learn more about xCures: https://xcures.com/Learn more about CLEAR: https://identity.clearme.com/healthcareLearn more about Kno2: https://kno2.com/
Plenty of digital health companies think they’re built for international expansion—until they hit a wall. It’s rarely just compliance or language. More often, the real problem is the product itself.In this interview from RLDatix’s London HQ, Miles Barr, Chief Technology Officer, shares how his team successfully scaled their health IT platform to five countries—and what most teams overlook when they try to follow.From designing for regional flexibility to embedding compliance into infrastructure, Barr outlines the quiet decisions that made AI, incident reporting, and local success possible across borders.Where are you in your global scaling journey? What’s been the biggest surprise so far? Drop a comment below—we’d love to hear.🔔 Subscribe for real-world stories and strategy from today’s top healthcare IT leaders.Learn more about RLDatix at https://www.rldatix.com/ Find more great health IT content at https://www.healthcareittoday.com/
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