Claim OwnershipThe Best Practices Show with Kirk Behrendt
Subscribed: 361Played: 6,505
Subscribe
© Copyright 2017-2025. All rights reserved.
Description
Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.
At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.
Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.
Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.
Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.
In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.
By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.
So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.
Subscribe to The Best Practices Show on Apple Podcasts
Join our community and start your journey towards a more innovative, more successful dental practice today!
At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.
Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.
Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.
Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.
In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.
By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.
So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.
Subscribe to The Best Practices Show on Apple Podcasts
Join our community and start your journey towards a more innovative, more successful dental practice today!
954 Episodes
Reverse
How do you outshine your competition without the ads and billboards? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to share one way to make your practice stand out from the crowd. To learn how to find your unique value proposition to get patients through your doors, listen to Episode 948 of The Best Practices Show!Learn More About Adriana:Join Adriana on Facebook: https://www.facebook.com/adriana.boothFollow Adriana on Instagram: https://www.instagram.com/adrimariebSend Courtney an email to learn more about ACT: courtney@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 948: https://www.youtube.com/@actdental/videosRegister to ACT’s BPA for their Differentiation tool: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Fdifferentiation-tool#emailRegister to ACT’s BPA for their Creating a 6-Star Experience tool: https://join.actdental.com/c/practice-coaching-tools/6-star-experienceRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025):a...
You and your team deserve a positive, rewarding work environment. A key piece of that is to optimize the people you currently have. In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share how to address underperformance, ways to fix it, and what to do when nothing seems to work. To learn how to navigate these difficult conversations, listen to Episode 947 of The Best Practices Show!Learn More About Alan:Give Alan a call: (800) 679-2760Send Alan an email: alan@bentericksen.com Join Bent Ericksen on Facebook: https://www.facebook.com/BentEricksenAssociatesLearn more about Bent Ericksen: https://bentericksen.comTry Bent Ericksen’s HR Director package: https://bentericksen.com/product/hr-directorLearn more on Bent Ericksen’s Resource Library: https://bentericksen.com/resource-libraryMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 947: https://www.youtube.com/@actdental/videosMain Takeaways:Learn the five steps of the productive feedback model.Outline your expectations and your reason for the conversation.Give a warning of potential consequences if their behaviors don't change.Invite employees to submit comments. It’s a way to document conversations.Set boundaries around communication so that conversations don't get derailed.Consider having a witness signature when employees are not being cooperative.If you see something, say something. Don't let underperformance go on for years.Snippets:0:00 Introduction.1:18 Why this is an important topic.3:07...
How do you know if you're serving your patients well? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share two metrics that will help both your patients and your practice get healthy. To learn more about perio diagnostic percentage, perio acceptance percentage, and how to improve these numbers, listen to Episode 946 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com Send Gina an email to learn more about ACT: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 946: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-24-2025-ttt-study-club-tickets-1218452908449?aff=odcleoeventsincollectionMain Takeaways:Align your team on what healthy looks like.Clearly define your optimal standards of care.Calibrate on what to do when patients aren't healthy.Be aligned on how...
Most days, we are online. But how often do we think about cybersecurity? In this episode, Kirk Behrendt brings in Travis Wentworth, cybersecurity expert from Intelligence Quest, to share the safeguards to put in place to reduce your risks and protect your patients and practice from common cybersecurity threats. Don't take cybersecurity for granted! To learn the best practices to stay ahead of cyberattacks, listen to Episode 945 of The Best Practices Show!Learn More About Travis:Follow Travis on Instagram: https://www.instagram.com/travis_iqJoin Travis on Twitter: https://x.com/travisiqLearn more about Intelligence Quest: https://intelligencequest.comWatch Intelligence Quest on YouTube: https://www.youtube.com/@intelligencequestMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 945: https://www.youtube.com/@actdental/videosProtect yourself with Sentinel One: https://www.sentinelone.comProtect yourself with Splashtop: https://www.splashtop.comProtect yourself with YubiKey: https://www.yubico.comProtect yourself with LastPass: https://www.lastpass.comMain Takeaways:Don't be complacent with cybersecurity.Find a great, trustworthy IT group to work with.Know the questions to ask your managed service provider.Never panic when cybersecurity issues arise. Have protocols in place.Make sure your team is comfortable coming to you with questions or...
Dentistry is a difficult and demanding profession. But with the right people and the right resources, you can make it rewarding and worthwhile. In this episode, Kirk Behrendt brings in Dr. Louis Kaufman from Smile Source Chicago to share his journey from his time at Burger King to becoming a successful practice owner. To hear about his incredible path and the lessons he’s learned, listen to Episode 944 of The Best Practices Show!Learn More About Dr. Kaufman:Follow Dr. Kaufman on Instagram: https://www.instagram.com/kaufmanlouisRegister for the 2025 Smile Source Exchange: https://sstheexchange25.eventscribe.netMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 944: https://www.youtube.com/@actdental/videosRead Never Die Easy by Walter Payton and Don Yaeger: https://www.penguinrandomhouse.com/books/128589/never-die-easy-by-walter-payton-with-don-yaegerMain Takeaways:Attend the Smile Source Exchange, not just for the CE but to find your community.Take continuing education. It will play a big role in your life and your practice.Always look ahead to the next year. Be intentional in planning your life.Don't let your current financial burden define your next ten years.Be around and listen to other experienced entrepreneurs.Snippets:0:00 Introduction.0:43 From Burger King to dental school.7:23 After dental school and taking CE.11:18 Purchasing the practice and helping it evolve.15:33 The best business decisions Dr. Kaufman has made.16:59 A week in Dr. Kaufman’s life.19:58 The biggest challenges for young dentists today.22:28 Dr. Kaufman’s history with Smile Source.28:58 GPO, explained.31:47 The importance of being...
Do your patients value and trust what you're providing? There's an easy way for you to find out! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a metric that shows how many patients are truly connected to your practice and what to do if your numbers are dwindling. To learn the low-cost way to boost your active patient and active hygiene patient count, listen to Episode 943 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com Send Gina an email to learn more about ACT: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: a...
Retaining patients is important — but it’s not enough for long-term success! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework and system for rethinking retention and creating loyal patients who advocate for your practice. To learn how to create lasting relationships with the ultimate patient experience, listen to Episode 942 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email: courtney@actdental.com Send Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 942: https://www.youtube.com/@actdental/videosRegister for ACT’s BPA to access Creating a 6-Star Patient Experience: https://www.actdental.com/bpaRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-24-2025-ttt-study-club-tickets-1218452908449?aff=odcleoeventsincollectionMain Takeaways:Don't spend all
Are you feeling exhausted, unfulfilled, and unhappy? It doesn't have to stay that way! In this episode, Kirk Behrendt brings back Dr. Kevin Groth, a long-time ACT client, to share his journey from rock-bottom to success and the steps you can take to find fulfillment and happiness. To learn how to reframe adversity and make your life better, listen to Episode 941 of The Best Practices Show!Learn More About Dr. Groth:Give Dr. Groth a call: (248) 229-9380Send Dr. Groth an email: kevingroth@gmail.com Join Dr. Groth on Facebook: https://www.facebook.com/grothdentalFollow Dr. Groth on Instagram: https://www.instagram.com/drkevingrothMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 941: https://www.youtube.com/@actdental/videosRead Buy Back Your Time by Dan Martell: https://www.buybackyourtime.comRead Die with Zero by Bill Perkins: https://www.diewithzerobook.com/welcomeMain Takeaways:Out of every adversity comes opportunities.Don't try to hide and solve problems on your own.Stop trying to do it all. Delegate to protect your time.Learn how to take care of your physical and mental health.Identify the things that will simplify your life. Simplicity leads to joy.Start saying no more often — especially to things you don't want to do.Snippets:0:00 Introduction.1:34 Hitting rock-bottom.5:52 The evolution of Dr. Groth’s practice style.8:47 Reframing adversity.10:16 Simplicity, defined.12:59 Deciding to drop insurance.17:21 The importance of having a great team.20:09 Learn to...
You will always need new patients. But you also need to keep your current patients active — especially through hygiene! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down why hygiene re-appointment matters and what you can do to improve your numbers. To learn the easiest way to increase revenue without chasing production, listen to Episode 940 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email for your practice assessment: courtney@actdental.com Send Gina an email for your practice assessment: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 940: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-24-2025-ttt-study-club-tickets-1218452908449?aff=odcleoeventsincollectionMain Takeaways:Aim to have 85% or higher in hygiene re-appointment.Assess your recare, patient education, and scheduling systems.Always...
Do you want more control over your life? Then it’s time to invest in yourself and your practice! In this episode, Kirk Behrendt brings back Dr. Lenny Hess, senior clinical director at The Dawson Academy, to talk about the best investment you can make: your education. He shares how the upcoming seven-course curriculum will transform your thinking and lead you to a more fulfilling career and balanced life. To learn more about Dawson’s Core Curriculum and what it can offer, listen to Episode 939 of The Best Practices Show!Learn More About Dr. Hess:Join Dr. Hess on Facebook: https://www.facebook.com/leonard.hess.7Follow Dr. Hess on Instagram: https://www.instagram.com/drlennyhessRegister for Dawsons’s Core Curriculum at The Dawson Academy: https://thedawsonacademy.com/courses/core-1-occlusion-smile-designMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 939: https://www.youtube.com/@actdental/videosMain Takeaways:Build a practice that supports your life. Don't spend your life supporting your practice.You aren't just in the tooth business as a dentist. You're also in a people business.Dentistry is a marathon, not a sprint. Work on making meaningful changes.Don't be afraid to invest in yourself. Now is the best time to do it.The Dawson Academy is one of the best places to learn.Snippets:0:00 Introduction.0:43 How Dr. Peter Dawson touched their lives.4:15 Dr. Hess’s background.8:58 People will always pay for quality.10:45 Create the 50/50 balance.14:16 Dr. Hess’s course demographics.16:29 The Dawson Academy’s banner year.18:27 Wear and managing forces, explained.21:17 Dr. Hess’s philosophy.25:17 The seven-course Core Curriculum.29:35 The evolution of
You're good at planning your vacations. But how about planning for your business? In this episode, Kirk Behrendt brings back Ariel Siegel, one of ACT’s amazing coaches, to break down how to strategically plan for your future and build a thriving practice. When you fail to plan, you are planning to fail! To learn how to make a great plan for a great future, listen to Episode 938 of The Best Practices Show!Learn More About Ariel:Send Ariel an email: ariel@actdental.com Follow Ariel on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: a...
Over 50% of practices are either thinking about or starting to move out of network. It’s a trend that's not slowing down! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share the shocking data behind going out of network and why you’ll wish you had done it sooner. To learn all the benefits of going out of network for you and your patients, listen to Episode 937 of The Best Practices Show!Learn More About Dave:Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy: https://clerri.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 937: https://www.youtube.com/@actdental/videosMain Takeaways:More practices than ever are thinking about or going out of network.Going out of network doesn’t mean you will lose the majority of your patients.Whether you're going fully or partially out of network, adopt a membership plan.Membership plans are cost-effective for patients and will be better for your practice.Start by dropping your lowest producing insurer. You'll wish you had started it sooner!Snippets:0:00 Introduction.1:50 Are dentists going out of network?4:56 Why are large insurance companies purchasing dental practices?7:09 How many patients will you lose if you go out of network?9:34 What happens if dental insurance disappears?13:14 Final thoughts.14:18 More about Kleer-Membersy.Dave Monahan Bio:Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their patients. Kleer is turn-key and free to implement. Their mission is simple: partner with dentists to increase...
Establishing core values is the most important thing you will do for your practice. But core values aren’t just words on the wall! In this episode, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to keep your core values alive and prevent them from becoming stale over time. To learn how to make core values the heartbeat of your practice, listen to Episode 936 of The Best Practices Show!Learn More About Heather:Send Heather an email: heather@actdental.com Join Heather on Facebook: https://www.facebook.com/heather.r.crockettFollow Heather on ACT’s Instagram: https://www.instagram.com/actdentalSend Kirk an email: kirk@actdental.com Send Courtney an email: courtney@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 936: https://www.youtube.com/@actdental/videosJoin ACT’s BPA for their Identifying Your Core Values resource: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Flencioni-s-core-value-diagram#emailJoin ACT’s BPA for their How to Bring Your Core Values Alive resource:...
Are you unhappy with your practice and feeling stuck? In this episode, Kirk Behrendt brings in Dr. Pamela Maragliano, chief editor of Dental Economics, to inspire you with her journey to pursue excellence with confidence. Stop compromising your values to make others happy! To learn how to build your ideal vision, team, and practice, listen to Episode 935 of The Best Practices Show!Learn More About Dr. Maragliano:Follow Dr. Maragliano on Instagram: https://www.instagram.com/drpamela_maraglianoListen to Dentistry Unmasked podcast: https://open.spotify.com/show/37jqQgIVQQhZpJ6cx3hs1KLearn more about Dental Economics: https://www.dentaleconomics.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 935: https://www.youtube.com/@actdental/videosMain Takeaways:Don't compromise your values — especially for a team that doesn't care.Create a mission and a vision for your practice to attract your people.If you're not happy with your practice, do something about it!Stop wasting time with negative people or energy suckers.Always keep looking for the right team members.Be open and enjoy the ride for your career.Snippets:0:00 Introduction.1:00 Dr. Maragliano’s background.6:02 Challenges in transitioning from hygienist, to prosthodontist, to practice owner.7:43 Dr. Maragliano’s treatment style philosophy.10:27 The current state and trends in dentistry.12:31 Don't compromise your values.16:00 Figure out your non-negotiables.18:48 Find the right people and create a mission.21:47 Values, explained.27:02 Don't stop looking.31:41 Have a ride-or-die in your office.35:35 Have people you trust and give them autonomy.38:10 Final thoughts.40:12 More...
Uninsured patients are afraid of the dentist. But it’s not the pain they're scared of! They don't have coverage, and they're anxious about the cost. In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share how to remove this barrier and grow your collections by 182%. To learn the easier way to get patients through the door and accept treatment, listen to Episode 934 of The Best Practices Show!Learn More About Dave:Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy’s case studies: https://clerri.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 934: https://www.youtube.com/@actdental/videosMain Takeaways:Focus on getting existing patients to come in more often and accept needed treatment.Uninsured patients avoid dentists mostly due to lack of coverage and fear of cost.Patients with coverage, such as a membership plan, come in twice as much.Membership plans increase treatment presentation and acceptance.You will keep more of what you produce with a membership plan.Snippets:0:00 Introduction.1:56 Engage your existing patients.4:05 Coverage, defined.6:06 Kleer’s case study data.11:09 Collections is the most important metric.12:58 Average discount percentages.14:59 Final thoughts.16:03 More about Kleer-Membersy.Dave Monahan Bio:Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their patients. Kleer is turn-key and free to implement. Their mission is simple: partner with dentists to increase the value of their practices by making dental care...
Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earlier, more accurately, and even more quickly, listen to Episode 933 of The Best Practices Show!Learn More About Mike:Send Mike an email: mike@hellopearl.com Follow Mike on Instagram: https://www.instagram.com/mikebucknerpearlTo connect, learn more about Pearl, and receive exclusive ACT Dental Partner benefits, please visit https://pages.hellopearl.com/actMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 933: https://www.youtube.com/@actdental/videosRead Buy Back Your Time by Dan Martell: https://www.buybackyourtime.comMain Takeaways:Think of AI as a spell check tool. It can help you do more and save time.AI, in recent years, has become even better with diagnostic accuracy.Reduce insurance claims headaches with AI's flagging system.Increase your confidence by using AI as a second opinion.With AI, you will be able to provide better patient care.Appoint a team member to be your “AI researcher”.Snippets:0:00 Introduction.0:42 Buy Back Your Time.2:51 AI, explained.5:56 How quickly is AI learning?9:18 The impact of poor X-ray quality.13:16 How the AI flagging system works.14:02 AI helps you provide better care.15:47 Final thoughts.17:09 More about Pearl AI.Mike Buckner Bio:Mike has spent the last 12
You don't need to work harder, and you don't need to produce more. You just need to collect what you're owed! In this episode, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to show you how much money you're leaving on the table and how to tighten your collection gap. To learn how to start collecting 100%, listen to Episode 932 of The Best Practices Show!Learn More About Robyn:Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email: courtney@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 932: https://www.youtube.com/@actdental/videosRegister to ACT’s BPA for GAPs at a Glance: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Ffinancial-gaps-at-a-glance#emailMain Takeaways:95% sounds pretty good. But collecting 95% of your collectible production is not an “A”.Your issue isn't collections — it’s not having firm and strong financial arrangements.Financial conversations start at the front. Empower your team with confidence.Verbal skills matter. Be aligned with your language when asking for payment.Do consistent billing and follow-ups and have someone own these systems.It’s not about producing more, but about collecting everything you produce.Improving collections even by 1% or 2% has huge gains over time.Always aim to collect 100% of what you net produce.Snippets:0:00 Introduction.1:45 The collection gap,...
You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen to Episode 931 of The Best Practices Show!Learn More About Dave:Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy: https://clerri.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 931: https://www.youtube.com/@actdental/videosLearn more about Pearl Street Dental Partners: https://www.pearlstreetdentalpartners.comMain Takeaways:Don't assume that your uninsured patients are paying full fee. They aren't!Study the data between active cash patients versus membership patients.Membership plans will attract and retain patients with better patient care.Moving cash-paying patients to a membership can double your metrics.Snippets:0:00 Introduction.1:54 Why these metrics are important.3:48 Pearl Street case study.8:08 Active patients, explained.9:27 Data on uninsured patients versus membership patients.12:48 Data on discounts for uninsured patients versus membership patients.14:52 Final thoughts.16:34 More about Kleer-Membersy.Dave Monahan Bio:Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their
Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of The Best Practices Show!Learn More About Mike:Send Mike an email: mike@hellopearl.com Follow Mike on Instagram: https://www.instagram.com/mikebucknerpearlTo connect, learn more about Pearl, and receive exclusive ACT Dental Partner benefits, please visit https://pages.hellopearl.com/actMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 930: https://www.youtube.com/@actdental/videosRead Buy Back Your Time by Dan Martell: https://www.buybackyourtime.comMain Takeaways:Almost 90% of the work offloaded to AI is accurate.Audit your time to determine which tasks drain you most.Offload the low-value or most draining tasks to technology.Replace the time you've bought back with higher value tasks.Appoint a team member to be the “AI expert” to help you integrate AI.Practices resistant to AI will be surpassed by practices that leverage it.Snippets:0:00 Introduction.0:34 Time is your most important commodity.2:47 The three-step process to offload what drains you.4:56 Benefits of using Pearl AI for office managers.8:50 Why Pearl AI is a better insurance verification solution.11:05 How Pearl AI helps you be efficient with your time.13:19 How accurate is Pearl AI?14:42 Does Pearl AI work with all software?15:15 Things you should know about AI.17:47 Final thoughts.19:36 More about Pearl AI.Mike Buckner...
Without clear communication, even the best teams can fall apart. So, how do you clearly communicate expectations as a leader to your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework for when and how to give feedback — and how to receive it! To learn how to create a stronger team through clear communication, listen to Episode 929 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com Learn More About ACT Dental:ACT’s Events: https://www.actdental.com/eventACT’s website: https://www.actdental.comACT’s Instagram: https://www.instagram.com/actdentalACT’s YouTube: https://www.youtube.com/actdentalACT’s Facebook: https://www.facebook.com/actdentalACT’s LinkedIn: https://www.linkedin.com/company/actdental/More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 929: https://www.youtube.com/@actdental/videosRead Radical Candor by Kim Scott: https://www.radicalcandor.com/the-bookRead Thanks...
Comments
Download from Google Play
Download from App Store
United States