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The Business of Cleaning

Author: Janitorial Manager

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The Business of Cleaning Podcast is your number one source for information on the commercial cleaning industry. We release new episodes monthly with successful personalities in the industry and cover the topics that matter the most to your organization.
87 Episodes
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In this edition, Scott Prather, Senior Regional Manager for BETCO Corporation unveils their groundbreaking product EnviroZyme Probiotic Solutions products. A probiotic that lasts 21 days on surfaces and is environmentally friendly. Scott guides us through the research and development of the cleaning product at their world headquarters in Bowling Green, Ohio. He also discusses how he’s witnessed sales and businesses grow and develop during his 33-year career. 
In this month's episode, Valerie Reyher introduces us to The Kennedy Collective and how they provide an all-inclusive approach to employment opportunities in the Commercial Cleaning Industry. Valerie Reyher started with The Kennedy Collective 28 years ago as a college graduate and has worked up in the company to her current position as VP of Workforce Development and Social Enterprise. Being able to help people achieve their goals and dreams every single day is a factor in why Valerie has stayed with the company all these years. Learn more about our show here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/
Do you have a marketing strategy for your cleaning business? Our team sat down to talk about the ins and outs of a modern marketing strategy and why it’s vital for growth! Sam Riegsecker is becoming a familiar face amongst our episodes as an occasional host. He steps out again, from his behind-the-scenes role as Marketing Manager for Janitorial Manager, to join us behind the mic. This week we talked about what things to consider as you develop or refine your marketing strategy. Marketing is key to growth and to sales and good marketing will keep your business thriving even in tough times. Podcast Website (includes blog post and transcript): https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
Debbie Sardone is a brand pioneer, creating "first to market" categories in unlikely places. Her nonprofit Cleaning For A Reason (an ISSA Charities program) is the largest cleaning for cancer charity in the world. Debbie turned a cleaning job into a three-million-dollar cleaning empire. After building one of the largest self-running maid services in the country, Buckets & Bows Maid Service, Inc., she began speaking and training other cleaning business owners around the world creating more "Mop-Free Millionaires" than anyone on the planet! Debbie also owns SPEEDCLEANING.COM and manufactures her own line of non-toxic cleaning products. Her nonprofit, Cleaning For A Reason, has risen to national prominence and has provided free house cleaning services to over 50,000 families with cancer. Debbie’s been featured on Fox & Friends, Oprah, Reader’s Digest, Today.com, Yahoo! News, as well as, dozens of other local and national media. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
Running a cleaning business can be stressful, but community service offers you the chance to take a mental break, grow your network, and raise employee retention at the same time. Jill Kellermeyer-Kegler is the Director of Business Development for Janitorial Manager. She joined the company early in 2019 and has become an important part of helping our company grow. Jill is not only great at her job, but she’s ingrained herself in the Toledo-Area community and a familiar face. She’s done this by volunteering her time and energy outside of her professional career to help people and get involved locally. The effect is not just becoming more well-known but a boost to Jill’s mental health and readiness to work. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions about the show or interested in being a part of it? Email us at Marketing@DoubleASolutions.net.
Running a cleaning business takes a lot of work and most of your time is likely focused on improving the trade, your employees, and your customers, but are you continuing to network and connect to your community, or are you missing out on the opportunity? Amanda Villarreal is the co-founder and managing member at PLEX Capital, an invoice factoring business that provides working capital for businesses, and in particular, cleaning businesses. We brought Amanda back, because it is through the power of her networking and drive to create connections that she has launched so much success in the last few years. It all started with a local rotary club but also blossomed into a multitude of opportunities and recognition. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
Have you thought about your strategy recently? We have and we sat down with the strategy expert, Eric Kurjan, to get expert advice on how you can give your business the advantage and set it up for success long-term. Eric Kurjan is the president of Six Disciplines Consulting Services, based out of Toledo, Ohio. Six Disciplines is a consulting firm that specializes in the long-term development of their strategic vision. In our conversation, we took a high-level look at what Eric does and how a business should approach their strategic vision and decision-making. This is especially important now, as businesses shift and change due to the impacts of the pandemic, and companies are facing new areas of growth and potential. Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  Do you have questions about the show or are interested in being a guest? Email us Marketing@DoubleASolutions.net.
At the forefront of every great business is great leadership and if you’ve been neglecting the leadership of your company then are great repercussions that you may realize. Think you’re already there? Then, here is simply some food for thought to aid in continuous improvement in your business. Todd Hendricks Jr. is the current president of Pioneer Industrial Systems, a robotics and automation company based out of the Toledo, Ohio Area. The company specializes in custom design and engineering and is currently in the process of getting the patent for a revolutionary way to handle road maintenance, particularly on freeways. The company is not just a great source for innovation and state-of-the-art machines, though. They are also forerunners in best business practices and great leadership. That’s exactly what we brought Todd on to discuss; business leadership in today’s world and why you need to make great leadership a priority for your cleaning business. Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions for us or interested in being a guest? Email us at Marketing@DoubleASolutions.net.
Paying for leads can be expensive and generating new business is hard work! We pulled together a shortlist that will help you do that for little to no cost. Sam Riegsecker is the Marketing Manager at Janitorial Manager. You may recognize his name from the JM weekly newsletters or a Facebook community. Sam has worked with the company since its founding and been a vital part of the branding and communication we do with our customers and community. Sam manages not only our websites and Facebook pages but also works closely with our sales team to generate leads. Lead generation can be a sticking point in the realm of growth but by using a few good resources, you can generate fresh leads for your business without breaking the bank. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions or want to be a guest? Email us at Marketing@DoubleASolutions.net.
Having a Facebook account is now extremely commonplace, but Facebook has evolved beyond the usual company pages and share posts. Facebook groups are becoming a more popular place for like-minded people to congregate, often in the thousands, to generate ideas and share knowledge. Sam Riegsecker is the Marketing Manager at Janitorial Manager. You may recognize his name from the JM weekly newsletters or a Facebook community. Sam has worked with the company since its founding and been a vital part of the branding and communication we do with our customers and community. Sam manages not only our websites and Facebook pages, but created the JM Community group and drives a lot of blog content. He’s also an avid seeker of knowledge and his goal is to help more cleaning industry companies gain a great understanding of business. Join Our Facebook Group: https://www.facebook.com/groups/janitorialmanager/ Podcast Website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions about content or wish to be a guest, email us at Marketing@DoubleASolutions.net.
Leading and managing successfully can be difficult to nail down, especially when in-person seminars are few and far between right now. We sat down with someone who’s expertise in management in the cleaning industry to help you refine your own management just a little bit more. Ralph Peterson is a housekeeping management trainer, specializing in the healthcare and long-term care spaces. He has hired, promoted, and trained managers, those first-timers to the most experienced, for over 20 years. We sat with Ralph to discuss the industry, especially recently, and process management on the job. Ralph first joined the industry at 16 by cleaning ski condominiums and didn’t expect to return to it after college, but when he was offered a great management position, later on, he returned for the long haul. Podcast website: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Have questions or like to be a guest? Email us at Marketing@DoubleASolutions.net!
There are many things you can do to strengthen your business within the cleaning industry and we can all agree that knowledge is power. Instead of reaching around the dark, many are utilizing their network and joining industry groups in order to pull from the expertise of those who have already built their keys to success. Todd Hopkins is the current president of BSCAI, of which he has been a member since 1993. He joined a year after starting his own cleaning business, a franchising company called Office Pride. BSCAI, or Building Service Contractors Association International, is a well-known industry group that acts as one of the biggest resource groups for the building service contractors in the United States and Canada. BSCAI is a collection of professionals in all stages of their business. Some are new to the organization and are the biggest receivers of knowledge and others have been in the industry and organization for years, like Todd, and are now able to give back and pass on their knowledge. Podcast landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions or would like to be a guest, email us at Marketing@DoubleASolutions.net.
Recruitment and hiring are never easy, but recently, there seems to be new challenges. Health is a bigger concern than ever and adjusting to meeting new demands and guidelines is difficult at best. So we asked our very own HR Generalist for her advice. Jamie Rofkar is the HR Generalist for Janitorial Manager and SHRM certified. She leads the way in helping establish HR practices, such as recruitment and hiring. Jamie is a go-getter with the ability to connect easily to the people she meets and has greatly enjoyed the usual face-to-face aspect of the hiring process. With current shifts due to COVID-19 and the rapidly advancing technological world, Jamie has had to adapt those processes, which includes a remote interviewing process. She has taken the approach of being compassionate and understanding, realizing that not everyone has the same accommodations, especially now, and focuses instead on the factors that could make that interviewee a good addition to the team. Visit our website here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Questions about the show or interested in being a guest? Email us Marketing@DoubleASolutions.net.
No matter how much the world changes, some things will remain relatively true. For example, starting a cleaning business is hard work. It takes a lot of knowledge, resourcefulness, skill, and connectivity to succeed. There are various ways an ambitious entrepreneur can approach doing so. One of those ways is to look at franchising options and create your business around a brand that is already established and going strong. Franchising companies like Office Pride provide resources, education, networking opportunities, recognized branding, and help raise the standard for cleaning. Todd Hopkins is the founder and CEO of Office Pride Commercial Cleaning Services, which he started in 1992 after a successful research paper at Butler University. Office Pride is headquartered in Palm Harbor, Florida, and has 135 franchises in 25 states. They follow a franchising model that focuses on a strong franchise relationship and exceptional quality services. The business that Todd theorized in his MBA program came to life shortly after and has continued to grow and strengthen over the years, providing a strong front of unity and support during ever-changing and turbulent markets. Learn more about our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have questions about the episode, requests for content, or want to be a guest email us at Marketing@DoubleASolutions.net.
Hiring can be difficult, as can maintaining a healthy and encouraging culture for your cleaning business. In our conversation with Eva from RBG Janitorial, we broke down what makes her company’s work environment truly inclusive. Eva Kretschmar is the owner of RBG Janitorial, a commercial cleaning company based out of Belvidere, Illinois. In the almost three years they’ve been in business, RBG Janitorial has become a place that is alluring to potential new hires as a welcoming and supportive environment that will enable them on the job and their bigger career goals, even if their goals are outside of the janitorial space. With the mindset of listening to employees and utilizing the strengths of an inclusive workforce, RBG Janitorial has been recognized for hiring veterans and disabled persons indiscriminately. We sat down to talk with Eva about how she leads so well despite having only truly entered the industry when she established the company. Check out our podcast and more about this episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review! We'll also take any direct questions about content or being a guest at Marketing@DoubleASolutions.net.
From new tools created to make cleaning and sanitation quicker and able to be achieved on a larger scale to tracking software that brings real-time data to the fingertips of its users, technology is a constant presence in the cleaning world. A continuously evolving part of the world is technology and automation. We sat down again with Sam Riegsecker to talk about this ever-growing part of the cleaning industry as Double A Solutions and Janitorial Manager are at the forefront of it. We sat back down with Sam Riegsecker to discuss that which can be a cornerstone in a business’s success. Technology is a segment of tools and crafts that allow the user to become more effective and efficient in what they do. There is the physical technology and hardware like new dispensers and sprayers and there are software products that automate communication and tasks that might otherwise take longer. There have been far too many innovations as of late to discuss in a single podcast episode but we talk about a few and break down to keep it all from becoming overwhelmingly complex.  Check out more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review. We can take any direct questions about the content or being a guest at Marketing@DoubleASolutions.net.
Between COVID-19 and innovations in technology, the way we attend events has changed. Virtual trade shows are everywhere now and will linger for the foreseeable future. This week we sat down with our very own marketing manager, Sam Riegsecker, to discuss the topic of trade shows in a modern world dogged by a persistent pandemic. The truth is that many of us had signed up for trade shows. In previous years they could be found sprinkled throughout the Janitorial Manager’s schedule for the year. This year many trade shows were either canceled entirely or they took the leap and went virtual. We wanted to sit down and discuss this new world, how you can optimize your experience at a virtual trade show, and how you can decide between virtual and in-person next year. Learn more about this episode and the podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave a review. If you have any questions about content or being a guest on the show email us at Marketing@DoubleASolutions.net.
Recessions can be extremely difficult, especially on cleaning companies as orders for budget cuts usually mean a decrease in service requests. We got to the bottom of how one company managed to turn things around after 2008 and is weathering the storm of the pandemic. Guy Harris works for Certified Maintenance Service (CMS) and is the Creative and Executive Director for Max Defense, a company created by CMS following the 2008 economic recession. Max Defense consists of a five-step process, a training program, certification in Max Defense, and marketing materials to promote the service. We sat down with Guy to discuss how his company approached economic hardship and pivoted to find new business 11 years ago and why companies might become a service provider to something like Max Defense in order to aid their own company recover and grow. Learn more about the podcast and our episode here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ If you have any questions about today's content or would like to ask about being a guest email us at Marketing@DoubleASolutions.net. Don't forget to follow us and leave a review!
You’ve probably heard the phrase “work smarter, not harder,” but how often do you have a good example of what that means, especially in cleaning? We sat down with someone who’s had to work out how to employ that very principle and is doing so successfully. Kathy Riley is the Vice President at Professional Maintenance in Lubbock, Texas. Professional Maintenance has been in business since 1994 and specializes in commercial and medical cleaning. Because they pride themselves on providing quality services, Kathy and her team had to rethink some of their processes when it came to new budget cuts and shifting expectations at the start of the COVID-19 outbreak in America. We sat down to talk to Kathy about how she and her team managed the shift and high quality of service they deliver with these new challenges in front of them. The answer was simpler than you might think: work smarter, not harder. In our episode, we broke down exactly how they employed those principals while keeping everyone employed during a time of cutbacks. Learn more about this episode and our podcast here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow and leave us a review! We'll take direct question at Marketing@DoubleASolutions.net.
Shifting times create a need for an internal shift at one point or another. In this episode, we break down how to do it successfully no matter if your team is large in size or only a few people. Brandon Baswell is the Campus Services Manager at Michigan State University and has been in that position for over 16 years. He’s been with the university for over 31 years, meaning he has been there to see many changes and also been part of instigating a major overhaul of how his team operates. We sat down with Brandon to discuss how to implement a large process change, especially within the cleaning space. It’s not unsurprising that your team or company needs to make changes to keep up with the times, but if that’s a large-scale shift to your processes, it may seem impossible at the start. Don’t worry though, Brandon breaks down the whole change cycle in easy to understand bites. Want to learn more about this episode and our podcast? Click here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/ Don't forget to follow us and leave a review containing topics that you'd love to see in our episodes! You can share any ideas about the content or being a guest through our email Marketing@DoubleASolutions.net.
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