Detangled Podcast

Regret is inevitable, but it doesn’t mean we can’t learn from our mistakes, missteps, or fears. In this episode we dive into the moves we waited too long to make, the decisions we allowed others to talk us out of, and what we wish we would’ve done differently.

Have you ever struggled with attracting the right type of guest for your business, and end up with some of the wrong ones? Maybe you’ve tried to make a bold move in asking for referrals and it has backfired? We have been there, and share our cringiest moments, our successful outcomes, and what’s currently working in today’s market to attract your ideal clientele.

Have you found yourself in a position where you’re way too busy, but don’t know the right way to make a change? It can be so overwhelming to determine whether you need to raise prices, change your schedule, hire an associate, or all of the above! In this episode we discuss our own experiences with success, failure, and the funny things that have happened in between when we have tried creating more space in our schedules. What has been the best tried-and-true methods for us? Join the discussion to find out!

We know the content of episodes like this rarely age well, but that’s because the world of social media is always evolving. We know we are showing up and playing online differently than we did 3 years ago, and it is time we discuss our places on our platforms. What has changed? What has remained similar? What advice do we have for other salon pros who are wondering where to begin? Join the discussion!

If you’ve been in the beauty industry for at least two months, you have most likely heard someone talk about attending a Hair Show. The energy that hairdressers bring when they are all gathered together is an energy u like any other, and on this episode we share our biggest pieces of advice, our favorite moments, and our excitement from the perspective of both attendees AND booth stage presenters with the Sam Villa brand. What’s your favorite hair show vibe? What are your favorite stories? We want to hear them all! Thank you to all who we met at America’s Beauty Show in Chicago IL in April, and to everyone at Sam Villa who helped guide us, encourage us, and made us feel right at home.

When was the last time you took a good, hard look at the experience your salons guests are having? Setting a standard for the way that your guests are experiencing your salon through the whole salon journey is something that should be considered, created, and enhanced on a regular basis. Consistency and value placed on the details is what keeps guests coming back over and over. Have you modernized to keep up with the ever-evolving pace of our world? In this episode we discuss the classic approaches that never go out of style, and modern approaches that are quickly becoming expected experiences. How can we make our salon experiences memorable? Listen and find out!

What is it with the hair industry and the desire to own a salon? We discuss what our motivations were, how our journeys began and the turns and detours we’ve made along the way. Owning a salon can feel like the Wild West some days, so come along for the ride to hear our opinions on this subject matter.

In this episode, we are joined by International Redken Artist Julie Lahr, to nerd out on all of our favorite myths, legends, and fake news from the world of haircolor. We dive into our favorite theories and debunk some popular processes; we don’t hold back, and we have a great time while we talk SCIENCE! For all of the colorists out there who want to understand the WHY, this episode is for YOU!

Do last-minute cancellations and no-shows create a burden in your business? We explore these frustrating topics in this episode, and discuss the systems that we use or want to start using; the human behaviors and errors that go on and some horror AND success stories. Systems, policies, online booking, and more.

Have you ever found yourself trapped in a downward spiral of the “comparison game”? We know the feeling all too well, and in this episode we dig deep into why comparing ourselves to other on social media can create internal battles and can even be career stoppers. Join the discussion; when can comparison lead to growth and positive outcomes? When is it detrimental to ourselves and the goals we are striving to achieve?

Have you ever found yourself struggling with determining what the latest trends in hair are, how to discuss them with your guests, and how to execute them? Have you written off trends as something you don’t want to “follow” because it’s hard to keep up with the ever-evolving hair world? We get it. The idea behind trends can feel broad and hard to tack down, and it’s easy to get lost in all of the ideas. We knew we needed an expert on trend forecasting to join us in this topic, and who better than Sam Villa himself?! We have a discussion with Sam around all of those challenges, get ideas on how to stay ahead of our guests when introducing something new, and get inspiration surrounding the industry’s education platforms. Thank you to Sam for joining us. You can follow him and his brand at @samvillahair

The term “blonding” is associated with service offerings, end results, techniques, and even traumatic horror stories based on true events. The hair world is saturated (listen to the episode to connect this pun) with blondes and how colorists achieve their best looks. In this episode, we explore our best blonding tips, tricks, and must-dos that we’ve collected over years of experience.

Have you considered ever adjusting how you set up your guests and yourself for future success? We know how crucial prebooking is for us, and in this episode we discuss the modern approach we’re taking with our guests to set us all up the best way possible.

You know what they say; absence makes the heart grow fonder. We are thrilled to be back, discussing this industry that we love so much, the challenges we are facing and making each other laugh with our cheesy jokes. In this episode, we get caught up on what we’ve been up to, and what we’re looking forward for to for 2023!

In this episode, we answer the question that we know everyone has been asking: where the heck have you two been? We have taken a 2 month break and can’t wait to explain what’s been going on in our lives. Good, bad, and questionable, we spill the tea on how this industry has been affecting us lately, and how we’re dealing with it.

Enjoy this week’s repost, originally published in September 2020. On this week’s episode, we explore the topic of Accountability. Whether it’s learning to train your own brain to hold yourself accountable, or accept the coaching that others may be providing, this is an important lesson that we love to have because of the valuable lessons we have both learned over the years. Shout out to the book Kyleen references, QBQ! (The Question Behind The Question) by John G. Miller. Pick it up wherever you enjoy buying books, or listen on your favorite streaming app!

Original posted date: 12/16/2020. Enjoy this repost of one of our favorite episodes we’ve launched! In this episode, we are thrilled to have our good friend and hair wizard Twylla Jane as our special guest. We explore the different avenues and options that we have for salon work environments, our personal experiences in these different types of salon setups, and how to know which one is right for you! As we grow and shift our careers, our salon homes grow and shift as well! If you want more from Twylla, follow her on Instagram @twyllajane. She can also be found on Facebook and TikTok!

In this episode, we have a great discussion about losing salon guests. Why does it happen? Where do they go? What went wrong? Losing guests can give us lots of bad feelings, can cause us to question our worthiness, but it can also be a great chance to learn and grow. Listen in as we talk about our own experiences in how we’ve navigated the loss of guests, how we’ve coped and what we’ve learned from those situations.

In this episode, we dive into the story of our journeys to becoming traveling hair educators for Redken. We share it all: the good, the beautiful, the scary, and the bittersweet. We love to share our stories about or Redken Artist lives, and would love to hear from you if this is an idea you have been thinking about but haven’t quite decided if it’s the right move for you. Find us on IG @detangledpodcast @mollygetz @kyleen.Garcia

In this episode, we ponder the thought: if everyone has a specialty, is it still special? What qualifies someone to use the title of “specialist”, what it means, and is it beneficial to your career? How do you market yourself to stand out in a sea of specialty artists?